FAQs
Hotel Experience & General Information
Steps from the Gateway Arch National Park that features green space and walking trails.
More than 83,000 square feet of event space ideally situated for impactful meetings with new state of the art escalators making ease of flow and attendee capture between the space 5 distinct dining offerings onsite lobby level which includes nationally branded Ruth's Chris 3 Premiere suites are best in market. Number and variety of the 62 total suites can accommodate different levels of VIP's.
Rooms & Amenities
Retreat to one of 910 reimagined rooms, including 62 suites, with impressive views of the Gateway Arch or downtown St. Louis.
Parking, Travel & Transportation
We do not offer shuttle services at this time. However, ride-share options and taxis are readily available in the area, and our front desk team is happy to assist with arranging transportation if needed
WiFi & Digital
Yes, complimentary Wi-Fi is available throughout the hotel, including guest rooms and public areas.
Families & Groups
Yes! We offer a variety of event spaces and can accommodate large room blocks for weddings, family reunions, conferences, and more. To learn about our packages and availability, please reach out to our Sales Team at salesstlrs@hyatt.com.
Pets
Yes! We welcome up to two dogs per room (max 75 lbs combined). A $100 nonrefundable fee applies for stays up to 7 nights. Please reserve a pet-friendly room in advance, and note that dogs aren’t allowed in restaurants or public areas. For full details, call +1 314 655 1234.
Accessibility
We are committed to providing equal access and opportunity for individuals with disabilities. The features also make this hotel more accessible for older individuals with changing abilities to ensure a seamless experience. Our overall goal is to improve usability throughout the hotel for all guests.
Booking & Policies
Yes! As a member of the World of Hyatt program, you’ll enjoy exclusive perks like special member rates, points toward free nights, and unforgettable rewards every time you stay. Best of all, it’s free and easy to join. Learn more here.