Hyatt Regency Times Square
Please email us at nycrt-guest.services@hyatt.com for all general inquiries not answered on this page.
We offer a variety of connecting room combinations, including King to Two Double, Two Queen to Two Queen, and corresponding City View and Times Square View room combinations. Additional options include Two Queen Corner to Standard King, Two Double Corner to Standard King, Deluxe King to Two Queen, City View Queen to City View King, and City View King to City View Double.
To request connecting rooms, please book the eligible room types and email NYCRT-Guest.Services@hyatt.com. While connecting rooms are subject to availability, our team will do its best to accommodate your request.
Guests must be 21 or older to reserve a room at Hyatt Regency Times Square. All guests under 21 must be accompanied by an adult. For security purposes, you will be asked to provide a valid government or state-issued photo ID at check-in. The hotel will apply a $150 incidental hold on your credit card at check-in, if there are no charges posted to your room during your stay, this hold will be refunded in 7 to 9 business days depending on your financial institution.
Reservations must be guaranteed by a major credit card at the time of booking. A deposit equal to one night’s room and tax will be taken two days prior to arrival. If your room is being paid for by a third party, please email nycrt-smb-smbfrontdeskmanager@hyatt.com and we will send over a credit card authorization form.
Your card will not be charged at the time of reservation, but we do charge a deposit equal to one night’s room and tax two days prior to arrival to the card provided at the time of booking. If you use a debit/credit card to check in, a hold will be placed on your card for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of checkout and such. Provided you do not have any room charges or damages, the incidental hold will be released within 5 to 7 business days from the date of checkout or longer at the discretion of your card issuer.
Group reservations are subject to cancellation terms set forth in the Group Sales Agreement. Please email nycrt-sales@hyatt.com with questions regarding group cancellations.
Folio Request: If you need a folio from your stay, please contact nycrt-guest.services@hyatt.com and the Finance team will be glad to assist you.
Just steps from the iconic red stairs of Times Square, Hyatt Regency Times Square rises 46 stories and features 795 guest rooms. Perfectly positioned at the heart of the city, the hotel offers breathtaking views of New York City and the Hudson River.
Hyatt Regency Times Square reflects the vibrant energy of Times Square through its bold design, elevated public spaces and seamless connection to the city’s cultural heartbeat. Located at the crossroads of Broadway, media and commerce, the hotel embodies Times Square’s legacy as a global stage where creativity and nonstop momentum define the experience.
During the holiday season, Hyatt Regency Times Square is ornately decorated with New York inspired decor, adding to the lights of Times Square. With an annual Lego-brick installation showcasing real-life replicas of New York City buildings including nearby theaters, the hotel and beyond, you can see our neighborhood with a Birds Eye view.
A natural fit to all, the hotel’s location and amenities are perfect for urban business and corporate travelers, leisure and first-time NYC visitors, families, groups, international travelers, entertainment, media, cultural seekers and industry travelers alike.
Check-in begins at 3 p.m. and checkout is 11 a.m. Early check-in and late checkouts may be available based on availability and World of Hyatt member status.
A daily destination fee of $43.00 plus tax ($49.34 including taxes), subject to change, is applied to each room of your stay in order to provide services and amenities, which enhance the guest experience. To view all inclusions click here. Please contact the hotel directly for more information.
We are happy to store your luggage with our bell services while your room is being prepared or following checkout. Please note that overnight storage is not available and luggage can only be held until 8 p.m. on the day of checkout.
Yes, with your name and mention as a guest of the hotel with stay dates. We accept packages that are sent to the hotel, which are stored in our package room. The storage fee is $10 per box.
Hyatt Regency Times Square helps business travelers stay productive with spacious guestrooms, dedicated workspaces, reliable Wi-Fi and digital check-in. Grab a coffee at Cue48 Marketplace, recharge in the fitness center, then step out to meetings or catch a Broadway show in the heart of Midtown.
King Rooms: 2 guests per room
Double Queen Rooms: 4 guests per room
Suites (King Bedded): 2 guests per room
Presidential Suite: 2 guests per room
Descriptions of rooms can be viewed on hotel-specific sites or during the online room reservation process.
All guest rooms are equipped with Wi-Fi access and convenient electrical outlets for ideal work-from-room days.
Yes, upon request and with notice received 48 hours prior to arrival.
Daily housekeeping is available until 7pm. We do not offer customizations to our bedding or guest rooms at this time.
Our guest rooms feature climate control, a 65” HDTV, blackout curtains, complimentary Wi-Fi and a minifridge. Each room includes a garment steamer and hair dryer located in the bathroom drawer beneath the sink, a safe beneath the TV cabinet, two bottled waters and an ice bucket with ice tongs (with ice machines located on every even-numbered floor). Our lobby level features our dining outlet Cue 48 open for breakfast, lunch and dinner options. We do not have coffee makers in our guest rooms.
We offer Knock & Drop, food delivery service from our all-day restaurant & bar Cue 48, straight to your hotel room door. Scan the QR code in your room to find the menu or place an order.
Yes, rollaway beds are available for $50 per night and can be accommodated in specific room types.
Yes, minifridges are part of every guest room.
No, guest rooms do not have coffee makers. We welcome you to our lobby restaurant and bar, Cue 48, to enjoy freshly brewed coffee and other specialty coffees starting at 6:30am.
Hyatt Regency Times Square is conveniently located in the center of NYC, making it equidistant from all three major NY airports. The hotel is walking distance from the Times Square subway station allowing for easy access to all major transport hubs. Ubers and Taxis can also conveniently arrive under our covered driveway entrance for easy arrival and unloading of your bags.
No, the hotel does not provide airport transfers.
Local transportation options within walking distance of the hotel include the MTA/NYC Transit and yellow taxis.
We are within walking distance of Broadway theaters, Rockefeller Center, Bryant Park, Fifth Avenue shopping outlets, Central Park, the Garment District, the fashion industry and many other iconic attractions.
We do not offer rental cars or bicycle services. Nearby locations, not affiliated with the hotel, offer such services.
Yes, we offer valet parking which is currently $99 plus tax for sedans and $110 plus tax for larger SUVs, for up to 24 hours per night of reservation, with no in/out privileges.
No, there are no EV charges on site.
Yes. The hotel offers convenient access to major Midtown offices, including Deloitte, JPMorganChase, PwC, Bank of America, Microsoft, Salesforce, Google and Marsh McLennan. Other nearby offices include Marvel Entertainment, Paramount, Bytedance, Meta, Amazon, Barclays, Goodwin, and Comcast/NBCUniversal. Its central location also makes Hudson Yards, Union Square and other business districts easy to reach by subway or taxi.
No, the hotel does not have a spa.
Walk-ins are welcome. However on special holidays, prior reservations are required for Cue 48 through Open Table: Make a reservation.
Yes, the hotel has a breakfast buffet option starting at 6:30am daily in our restaurant Cue 48. There is also a grab & go option available. The breakfast experience is available for $35 per person, plus applicable taxes and gratuity. You can save by booking our breakfast package on the Exclusive Offers page. Guests can enjoy a full American self-serve buffet featuring a variety of hot and cold favorites, including eggs, bacon, sausage, pancakes, pastries, cereals, and fresh fruit. The offering is complemented by freshly brewed coffee, a selection of teas, and assorted juices for a well-rounded start to the day.
Yes, Cue 48 is open for all-day dining until 10:30 PM daily. The bar stays open even later, with service until midnight Sunday through Thursday, and 1:00 AM on Friday and Saturday nights.
No, the hotel does not have a pool.
No, Hyatt Regency Times Square does not have a Regency Club or Club Lounge.
Basic Wi-Fi is included with your stay. A premium service is available for $29.99.
Yes, all TVs are smart TVs and will soon begin to offer streaming services.
Yes, digital check-in and digital keys are available.
Yes. The hotel offers a variety of family-friendly accommodations, including numerous rooms with two beds and connecting room options for larger families. At Cue 48, children ages 0–4 enjoy complimentary breakfast when accompanied by a paying adult, while children ages 5–12 receive 50% off breakfast. These amenities make Hyatt Regency Times Square a convenient and welcoming choice for families visiting New York City.
Yes, the hotel offers connecting rooms, subject to availability. We have a limited number of King Rooms which connect to a Double Queen Room, which can accommodate a combined total of six guests. Our Presidential Suite has a corridor connector to a King Room, which can accommodate a combined total of four guests. To request connecting rooms, please book the eligible room types and email NYCRT-Guest.Services@hyatt.com. While connecting rooms are subject to availability, our team will do its best to accommodate your request.
With advance request, we can accommodate Pack N’ Plays for children. This is not guaranteed and subject to availability.
For group booking of 10 or more rooms, please contact our Sales Department at NYCRT-Sales@hyatt.com
We welcome pets to stay with you at the hotel. A nonrefundable fee of $125 applies for stays up to five nights. For stays of six to 30 nights, an additional $150 deep-cleaning fee is required. We allow one pet per room with a maximum weight of 45 pounds. Pets must be crated when left alone in the room and leashed in all public areas. Only service dogs are permitted in the restaurant. Service animals are not pets and are not subject to the pet policy.
Additionally, guests will be held liable for any physical damage caused by their pet, whether in guest rooms or in public areas of Hyatt Regency Times Square. Please note the following:
Yes, for an additional fee.
The hotel offers a range of accessible features on-site, including wheelchair-accessible guest rooms, elevators, accessible entrances and roll-in showers.
Service animals are welcome at the hotel, as defined under the Americans with Disabilities Act. We do not permit pets in the lounge/restaurant.
Rooms must be cancelled 72 hours prior to check-in, so 11:59PM EST (three days prior to arrival) to avoid a cancellation charge equal to one night’s room and tax. Other cancellation policies may apply to special promotions or rates, so please check your confirmation letter.
Yes, we are part of World of Hyatt loyalty program.
Yes, please contact our Sales Department for negotiated rates at NYCRT-Sales@hyatt.com
Early check-in and late checkouts may be available based on availability and World of Hyatt member status.
Hyatt Regency Times Square is committed to providing a 100% smoke-free environment. Smoking tobacco, pipes, vapes, e-cigarettes and marijuana is strictly prohibited. A cleaning fee of up to $600 per occurrence will be charged for smoking or vaping in guest rooms or any public spaces.