Hotel Policies
Package Handling Policy
Our shipping and receiving center will handle your incoming and outgoing packages. You will be charged based on the size/weight of your package(s). Please have your tracking information available when picking up your package(s) at the front desk.
Smoking Policy
There is no smoking allowed on hotel property. Designated smoking areas are located outside of the hotel. The hotel will apply a $250 cleaning fee to any guest room that violates this nonsmoking policy.
Check-In Requirements
You must be 18 to check in to your room. Please have a photo identification and credit card ready at the front desk.
During arrival, the hotel will authorize room and tax charges, as well as an additional $100 per night for any incidentals placed on the guest room. These authorizations post to your account as a pending transaction. Unused funds are released after departure and are typically available within three to five business days. If using a debit card, the authorization will appear as a withdrawal on the account at the time of check-in.
Pet Policy
This hotel does not allow pets, with the exception of service animals. Guest cellphone number must be provided to front desk in case of an emergency.