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A great hotel.
This hotel is across the street from where our sonives which is why I stay here. That said, I highly recommend it for any other reason. It's close to the airport (but no airport noise) and Mall of America. It's right on the blue line that takes you to downtown Mpls and the airport. Very nice place. Comfy beds and great staff.
beritandreone,
November 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear beritandreone - Thank you so much for your wonderful review! We're thrilled to be your go-to hotel, and we're delighted that our convenient location, comfy beds, and attentive staff have contributed to your positive experiences. It's fantastic to hear that you'd recommend us even beyond the proximity to your son's place. We can't wait to welcome you back for another enjoyable stay!
Friendly Staff and superb rooms!
Super Easy check in service, Friendly staff, convenient shuttle service with helpful staff, nice rooms with all the amenities and comfy beds! This will now be our go to Hotel before any flight at MSP!
JoBeth O,
November 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear joBeth O - Thank you so much for your wonderful and accurate review! We're thrilled to hear that you enjoyed our friendly staff, easy check-in, convenient shuttle service, and comfortable rooms. We appreciate your kind words and look forward to being your go-to hotel for future flights at MSP. Safe travels, and we can't wait to welcome you back!
Great location and consistent quality
Great hotel. Who’re or after flight or visiting mall of America or IKEA. Always accommodate special requests. Dinner restaurant food is amazing! Breakfast options great too. Always get a complimentary upgrade.
Ann L,
November 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear Ann L - Thank you for your fantastic review and your business! We're delighted to hear that you enjoy our great location, consistent quality, and our team's dedication to accommodating special requests. It's wonderful to know that you've had amazing dining experiences in our restaurant, and that you consistently receive complimentary upgrades. We look forward to welcoming you back for another exceptional stay.
Great location and staff
This is a newer hotel. The decor is beautiful. The bed was a little to firm for me, but the room is nice and clean. I had dinner and the prices were comparable with other hotels. Overall, this a nice hotel near Mall of America.
andriadaniel44,
November 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear andriadaniel44 - Thank you for taking the time to share your thoughts about your stay with us. We're delighted to hear that you appreciated our great location and beautiful decor. We value your feedback on the bed firmness, and we'll certainly take it into consideration. It's wonderful to know that you found our rooms clean and enjoyed your dinner experience. We hope to have the pleasure of hosting you again on your next visit to the area, especially with our convenient location near the Mall of America. Thank you for your business.
Friendly team! Great hotel for the business traveler!
Friendly restaurant and bar team had a late dinner after my meeting and quality was great! Clean facility, comfortable rooms and a great location only 10 minutes from the airport! Reception was friendly and welcoming!
ConradRens70,
November 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear ConradRens70 - Thank you for your wonderful review! We're thrilled to hear that you had a great experience during your business trip at our hotel. Our friendly team, convenient location, and clean, comfortable rooms are all designed to make every guests stay more enjoyable. We appreciate your kind words and look forward to welcoming you back on your future visits. Safe travels!
Amazing stay!
We were in town for an extended weekend visit and really enjoyed our stay here. The propery and room were exceptionally clean and quiet, and every staff member we interacted with - from the front desk to the bar/concessions - left us smiling. We appreciated the daily housekeeping, which feels like a rarity these days, although it didn't look like the room was vacuumed during our stay. Parking was $10 a day in an open lot, and a grocery store across the street said it was opening up 2 days after we left. We would defiinitely stay here again!
grimy_mitts,
October 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear grimy_mitts - Thank you for sharing your wonderful experience during your extended weekend stay with us! We are delighted to hear that you found our property and room exceptionally clean and peaceful. Your kind words regarding our staff members brighten our day, and we're thrilled to have left you with a smile. We appreciate your feedback about the housekeeping, and we'll ensure that your concerns are addressed to maintain our high standards. It's great to know you found our parking and the new grocery store convenient. We can't wait to welcome you back on your next visit to the area. Thank you for choosing us, and we look forward to making your future stays just as amazing!
Modern and clean
Clean and modern design hotel. Nice spaces to relax through out. Room efficient, clean, modern and comfortable. Comfortable bed, good water pressure. Location is safe to roam on foot. Good food in bar after hours.
markscott747,
October 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear markscott757 - Thank you for your wonderful review! We're thrilled to hear that you enjoyed our modern and clean design, comfortable rooms, and the relaxing spaces we offer. It's great to know you had a comfortable and restful stay with us, and that you found our location safe for exploring. We appreciate your positive comments about our bar and food offerings as well. We look forward to welcoming you back for another great experience in the future.
Not worth the money
The stay lacked many amenities that would be offered in nearby hotels (just 15 mins away), including parking (a $10 fee that went unenforced outside of pressuring from the front desk staff), complimentary breakfast, proper microwaves and accessible pool/gym. There were fights outside the hotel and other guests yelling in the hallways frequently. Would not stay here again, especially with better options just down the road.
phtravelgirl023,
October 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear phtravelgirl023 - We're sorry to hear about your experience, and we apologize for falling short. Your feedback is important to us, and we will investigate the issues you brought to our attention. We appreciate your input and hope you might give us another chance in the future to provide a better experience.
October in Minnesota
Loved the location. convenient and easy to get to. loads of places to eat in the MOA. Grocery store within walking distance as well as a light rail. Staff was very courteous , hotel very clean with loads of amenities. overall excellent location to plan a stay at
michaelwoerner,
October 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear michaelwoerner - Thank you for your wonderful review! We're thrilled to hear that you loved our location and found our staff courteous, the hotel clean, and the amenities plentiful. Your positive feedback is greatly appreciated, and we look forward to hosting you again in the future.
Beautiful hotel, horrible sleep experience
The hotel is gorgeous and location is great. We were unable to find the breakfast location because we were never told, nor did it say in the room, where pre-paid breakfast was located. Air vent made horrific noise all night—couldn’t fall asleep because of it and every time it came back on it woke us up. Parking is nice for extended stay. Room was clean.
Aubrey H,
October 2023
Michael Berk, General Manager at Hyatt Regency Bloomington-Minneapolis, responded to this review
Dear Aubrey H - Thank you for your kind words about our hotel's appearance and location. We apologize for the issues you encountered, particularly the noise and the breakfast location confusion. Your feedback is valuable to us, and we will address these concerns to ensure a more comfortable stay in the future. We're glad to hear that you found the room clean and the parking suitable. We hope to have the opportunity to serve you better on your next visit. Thank you for your business.