Hotel Policies
Resort Fee Policy
A daily resort fee of $35.00 per room per night will be applied to each room account. During your stay, you’ll enjoy endless benefits. Take your time to indulge in exclusive amenities at our hotel, including:
- Hotel shuttle service to Monterey Airport
- Tesla and universal electric vehicle charging stations
- Refillable water bottles and hydration stations located throughout the hotel
- 24-hour fitness center with Peloton bikes and the latest equipment
- Access to the hotel’s heated pools, hot tubs, steam room, and sauna
- Outdoor game area: bocce courts, corn hole, life size games, and hammock garden
- Pickleball and tennis court use
- Gazebo, fire pits, and s’mores
- Discounted green fees at Del Monte Golf Course
- Golf club storage
- 10% discount at Del Monte Pro Shop
- Personalized guest request texting service for 24-hour assistance
Pet Policy
Please be advised of the following policies regarding pets:
Only dogs weighing 50 pounds or under will be permitted. Two dogs may stay in a guestroom, provided that the combined weight of both dogs does not exceed 75 pounds (service dogs excluded).
There is a $100 charge per stay for up to six nights. An additional $100 service charge will apply from day seven through 30 nights. A fee will be assessed at the hotel’s discretion for a stay of 30 or more nights.
Dogs are not allowed in restaurants or pool areas (service dogs excluded).
Only predetermined, designated rooms are pet friendly. In the presence of a pet, the guest must be present to have the room serviced by Housekeeping. If both the pet and owner are not present, the room will be serviced.
Be advised your dog(s) must always be kept on a leash while on the property.
Pets cannot be left in the guest room unattended for any period of time.
Package Handling
A handling and storage fee will apply for each package the hotel receives. Prices are per package per day:
Envelope $7
Pack $10
Box (under 17” up to 20 lbs) $29
Box (over 17” up to 50 lbs) $48
Plastic cases/luggage/golf clubs $75
Display booth $95
Crates /pallets (up to 48” by 40”) $300
Double pallets (larger than 48” by 40”) $570
A $10 fee will be added to boxes exceeding max weight.
Parking Policy
Self-parking and valet parking are available for $20 per day. In and out privileges are available.