Reviews

My stay at the Hyatt was exceptional! The entire staff was professional, friendly, and worked hard to ensure my stay was a pleasant one. The hotel itself was clean, in a great location, and the food was delicious! I highly recommend this hotel to anyone considering staying here while vacationing in Malta.

Very clean and well cared hotel. The staff very friendly and helpful. They do everything they can to make you feel comfortable.

This is a top class hotel with superb facilities and exceptional staff. A fantastic choice, with a central location and endless attention to detail.

We had a bad experience on check in which could have been easily resolved but there was no attempt at a goodwill gesture which is unfortunate in a 5 star hotel.

The hotel and staff make this a 5 star experience. The location was perfect for sightseeing during the day and had something going on at night to unwind before heading up to the room. The rooms are clean and have all the amenities you need while away. I would stay here again when visiting Malta.

The service is the best we've ever had & we travel a lot. Food is fantasic, some of the best we ate while in Malta. Very clean, beautiful space, rooftop pool is great. But overall it was the service from beginning to end that was the best.

This hotel is an absolute gem and less than 3 hours from London with all year good weather. It is a beautifully designed building with a very large Piazza which combines an old religious building with the modern hotel in a seamless way which adds a sense of space, history and peace as you sit outside on the Piazza having a delicious breakfast or eating dinner in the evening when the whole Piazza is lit up - it is just beautiful and so quiet and restful. Before our visit I contacted the hotel and Valentina ( Head Concierge from Italy ) was so very helpful and remained so throughout our stay - she managed to sort all sorts of things for me and always had a smile - thank you so much for all you did before and during our stay. Anna, the Guest relations Manager, also reached out to us prior to our visit and throughout our stay was just amazing, making contact every day without fail to make sure all was well - quite an amazing young lady who will go far in the hospitality industry - she has my very grateful thanks for making our stay so very special. You arrive at the hotel at the back of the hotel and have to cross the Piazza but usually the doormen are aware of your arrival and come to help with luggage - otherwise it could be a struggle. The Doormen, Hoque and Diego were always around to help and always with a smile. We were allocated a most wonderful suite right at the top with a lovely balcony and sitting room - the room was clean and very well appointed with a very comfortable bed and excellent shower. Housekeeping were also excellent and indeed we met some of them, who again always said hello with a smile and would service the room at whatever time you asked - we had a particular encounter with Kris who was charming and showed us some of the equipment used to clean the rooms ( I did ask to see the item he had in his hand ! ) Our Check in was very good, both professional but friendly and whenever you passed the Front Desk you got a wave and a smile and my thanks go to Franklin and Lotte and of course Wendy the Front Desk Manager, who was lovely. Breakfast was excellent, with a very good choice of food and all freshly replenished when needed - as an example as regards the hot food and the bacon - there was never too much on display so that it goes cold and dry but enough and constantly topped up with fresh bacon - the same with the eggs and all the food was hot and of really good quality. I also liked the fact that there was quite a calm and friendly feeling about the restaurant, without the rushing all over the place with staff - they just quietly got on with the job but were always there when needed with a smile - this made for a very relaxed feel at breakfast which I like and so few hotels achieve. In the evening we were served by Shalina from Nepal on 6 of our 7 nights and she was simply wonderful - she got everything right and made our whole eating experience a special event each night, remembering our preferences etc but especially because she had such a lovely manor and an infectious smile - she has my grateful thanks. We also met Esme, another waitress from the Netherlands who again looked after us very well. The food was excellent - cooked to perfection and the menu choice was also very very good and of a reasonable price and we were able to have something different most nights - our thanks to the Head Chef John and also to Prashanta who came out to see us one evening. We were also entitled to use the Club Lounge and on our first night the Pre Dinner drinks and canapés were sited on the main Piazza which was very nice and everybody was very happy but after this the weather started to deteriorate a little and it was moved to the downstairs original lounge and pretty well everyone was unhappy about this and so most took their drinks etc up to the Piazza - I can see why this change occurred but the downstairs lounge is not so inviting and in need of a decor change with perhaps some alcoves or screening with seating. This might make it a little more inviting - it does have a small outside terrace which we were happy to sit in but there were very few tables - I think this is the only negative point that I wish to make and is by no means huge as the overall hotel and staff are the most important - I do think that the Piazza could have been used for a few more nights - this is a small point but it might be worth trying to make it a little less stark downstairs. As to the food and choice of wines etc - really excellent again and changes each night - we saw the chef in charge of this area - Raship who, like the rest of the staff was lovely Mohammed in the Club Lounge was also lovely with a great smile Mirrko - the Food and Beverage Manager was very visible and also very smart and very approachable and he should feel very proud of what he has achieved in the time he has been at the hotel - a really nice but professional guy who keeps an eye on everything and is willing to make changes where necessary. Janko, the Manager of the Restaurant was so good to us and like Mirko was professional but knew exactly what was going on and ran a very good restaurant in a friendly manor so that it was efficient but relaxing for the guests. I could not possibly end this review without mentioning one of the longest serving members of staff, Matthew, one of the most charming and genuine people I have ever met, who has now been promoted to Director of Rooms and is such a caring and competent man who clearly loves the hotel and just wants it to be successful - he has many ideas and I am sure they will all be good ones - all the staff, without exception talk of him with high regard and respects I do. I have only done this review and mentioned the names of staff because I do believe that this hotel is a gem as are all the staff. Dr Trevor P Rees

Great central location, warm staff, excellent food, great turndown service. I enjoyed retuning to my hotel room after long days exploring, felt like a sanctuary.

Had a great stay, fantastic hotel with great staff. Nothing was too much trouble and everyone very friendly. Rooms are fab with everything you need. Rooftop pool great with plenty of loungers and space.

Gorgeous hotel, with polite, friendly and courteous staff. We didn't have breakfast but food at Seed (rooftop) was delicious. The king size room with sofa bed was so spacious even though we were three adults and the sofa bed was out. Really close to St Julian's night life and just a 10 minute taxi journey to Valletta.

A fantastic hotel, great quality and so so friendly. Every staff member spoke to you on your way around the hotel and nothing was too much trouble, from the spa to the rooftop everything worked perfectly, gorgeous room overlooking the piazza. Super clean and quiet...superb stay!

The main entrance of the hotel is located on a very steep slope. Dragging heavy luggage up there was exhausting, so I initially couldn't believe the entrance was actually at the top—unfortunately, it really was. When I finally reached the entrance, the bellboy immediately came over with a warm smile to help me with my luggage. However, during check-in, the two receptionists completely ignored my requests and casually assigned me a room on a very low floor. If an upgrade required an additional fee, they should have informed me rather than simply brushing my request aside. This was my biggest disappointment, as I would have been more than willing to pay extra for a room change. On a positive note, the housekeeping staff were very friendly, and the room was kept neat and tidy. As for the hotel pool, it was quite small and not at all what I had expected, so I didn't end up swimming there.

The hotel was amazing and immaculately clean, with excellent facilities including an indoor swimming pool, sauna and Turkish ice bath. All of the staff were friendly, welcoming, courteous and always happy to help. One of our favourite parts of our stay was the exceptional service we received from Shalena. Her customer service couldn’t have been any better, and she was a key reason we returned to the hotel restaurant every night during our stay. She was extremely knowledgeable about the menu and gave us great recommendations on the best drinks to accompany our meals. She was attentive, efficient and played a huge part in ensuring the service ran smoothly, all while maintaining a warm and friendly smile. She really was outstanding. As a family, we felt that the area of St Julian’s is perhaps better suited to those visiting Malta to experience the nightlife. However, the hotel itself was very well situated for exploring other parts of the island, including Valletta, Ħaġar Qim, Mdina and close proximity to the airport. Overall, we had a fantastic stay and would happily return. The excellent facilities, wonderful staff and especially the outstanding service from Shalena made our visit very memorable.

Modern spacious hotel. A two-level rooftop pool area with food and drink service,  to say nothing of fantastic 360-degree views. Full spa with a 24-hour indoor pool. Large, well-appointed, well-designed rooms; excellent bathrooms and showers. Sea-view balcony rooms on the upper floors have 180-degree views of the coast. With Club access, you can partake in an aperitivo on the exterior plaza between 5-7 pm. Water refill stations on every floor. Super-friendly staff. Grandiose breakfast selection for all tastes and needs, simply superb. Every night there is themed entertainment by the pool area or on the plaza - a movie night, a live music show, etc. Location in the heart of St Julian brings a lot of outside entertainment close by.

Really do not want to tell anyone about this hotel and keep it for myself. It is amazing and the staff are excellent. Cannot praise them enough. This was my second stay and it was even better than my first. They really do above and beyond for the guests. Well done to everyone there.

I had a wonderful stay at Hyatt Regency. The hotel was clean, comfortable, and well maintained, with excellent service from the staff. Everyone was friendly, welcoming, and attentive throughout my stay. The room was spacious and comfortable, and the overall atmosphere of the hotel was relaxing. The location was also very convenient, making it easy to get around. I did not like the food in the rooftop bar, it was basic and salty but Seed Restaurant I would recommend. Overall, I had a great experience at Hyatt Regency and would happily stay here again. Highly recommended!

The best hotel on the Island. Great food, service and very friendly staff. Pool area offers some great views. You won’t be disappointed choosing this hotel.

All I can say that it fulfilled all of my expectations, clean spacious rooms, very modern and attentive staf. We will definitely be back.

I really enjoyed the stay. tHe location was central and although St Julians has a party atmosphere, the location of Hyatt, meant that we were at the heart of everything, but avoided the noise and nuisance. The breakfast was top tier, loads of variety, they even had natural honey coming from a honeycomb. Loved that. The Seed restaurant was really nice, great flavours and loved how they did different themes for food each night, for example, Bbq day, surf and turf day etc. I had club access, so was able to enjoy free drinks between 5-7 (wish it could have been 5-8 instead, but all good). The light audoves were delicious and complimented the free drinks well. Noel and mohammed were exceptional. They were very attentive and made our breakfast and dinner times really comfortable. Noel was very funny and always took care of our needs. He is a great addition to the team.

We recently spent 10 days at the Hyatt Regency in St Julian's, and it was an outstanding experience from start to finish. The hotel itself was excellent — beautifully maintained, comfortable, and in a great location. What really stood out was the staff. Everyone we interacted with was accommodating, easy to talk to, and genuinely friendly. It made the whole stay feel warm and personal rather than just transactional, and it's clear the team takes real pride in making guests feel looked after. A particular highlight was Seed, the hotel's restaurant. The food was fantastic throughout our stay, and we loved that they offered a variety of themed dinners across the week, which kept things exciting and gave us the chance to try something different each night. Pairing meals with local Maltese wine was a lovely touch and a great way to experience a bit more of the island's character. The only minor point worth mentioning is that the rooftop pool got quite busy during our stay, though this was high season, so it was understandable and not at all surprising.