Hyatt Regency Guam
Our multilingual team speaks English, Japanese, Korean, Tagalog, and other languages. Language assistance is subject to colleague availability.
Power adapters are available at the front desk and may be available upon request and are subject to availability. Guam uses a 110–120V, 60Hz electrical system with Type A and Type B plugs, the same standard commonly used in the United States. Guests traveling with devices using other plug types or voltage requirements are encouraged to bring an appropriate adapter or converter.
Yes, the hotel can accept packages for registered guests prior to arrival. Please clearly include the guest’s full name as it appears on the reservation and the arrival date. We recommend contacting the hotel in advance for larger packages or special deliveries
Yes, complimentary Wi-Fi is available in guestrooms and throughout the hotel’s public areas.
Absolutely. Please contact the Front Desk to arrange a wake-up call for your preferred time.
Yes. Our team is happy to assist with recommendations for dining, shopping, attractions, activities, transportation, and exploring Guam. We will even let you know some of “secret” orders!
Laundry and dry-cleaning services are available. Self-service coin-operated laundry facilities are also available on select guestroom floors.
We do not offer childcare services, but our concierge can suggest reputable local providers.
Yes. Our restaurants offer selections that can accommodate a variety of dietary preferences and requirements. Please inform our team of any dietary restrictions or allergies prior to arrival so we can arrange it for you.
Our dining outlets feature a variety of international and locally inspired selections, including Asian, Western, Italian, and island-inspired cuisine. Guests with specific cultural or dietary preferences are encouraged to speak with our team for recommendations and available accommodations.
Yes, outside food delivery is welcome, you may meet the vendor at the Lobby level and inform the front desk for any assistance we can assist.
Yes we offer room service from 7 am – 9 pm.
Unfortunately, pets are not allowed, except for service animals.
Cribs are available upon request, subject to availability and room type. Please contact the hotel in advance if you require additional bedding.
Rollaway beds are available at no additional cost.
Yes, all our rooms are non-smoking.
Although all of our guestrooms offer beautiful ocean views, Hyatt Regency Guam features a variety of room categories, including Ocean View and Ocean Front accommodations. We recommend selecting your preferred room category when booking, while specific room locations and additional view requests are subject to availability and may incur additional fee at the time of check-in.
All our rooms have bathtubs.
Certainly! Quiet-room and location preferences can be added to your reservation and will be accommodated whenever possible, subject to availability.
Yes. Hyatt Regency Guam features an expansive three-free form outdoor pool and 1 children pool area for registered hotel guests, Operating hours may vary, so please check with the hotel for the latest schedule.
Yes, our on-site fitness center is open daily at all hours of the day!
We do not offer a formal business center, but complimentary printing and Wi-Fi are available at the Deli
Spa services are not offered at the hotel, but we can recommend nearby wellness centers.
Yes! Hyatt Regency Guam offers extensive meeting, conference, and event facilities suitable for everything from intimate gatherings and corporate meetings to large conferences, weddings, and social celebrations.
Hyatt Regency Guam is approximately 4–5 km (about 3 miles) from Antonio B. Won Pat International Airport, approximately a 10–15 minute drive, depending on traffic.
We currently do not offer shuttle services, but taxis are readily available nearby.
Guam does not have a passenger train system. Local bus and tourist transportation options are available in the Tumon area; our team can assist with current transportation information.
Hyatt Regency Guam is centrally located in Tumon, Guam’s main tourism district, with numerous restaurants, shops, attractions, and entertainment options within walking distance or a short drive. Taxis and rental cars are convenient for exploring other areas of the island
Our team can assist guests with information and arrangements for car rentals and private transportation through local providers
Yes. Our team is happy to provide directions, recommendations, and information about nearby attractions and destinations throughout Guam.
Hyatt Regency Guam is centrally located along Tumon Bay, within walking distance or a short drive of many of Guam’s popular shopping, dining, entertainment, and cultural attractions.
Yes, we are within walking distance of many local restaurants.
Yes, we are within walking distance of of many local restaurants.
Yes, complimentary self-parking is available for registered hotel guests
Yes, valet parking is available for guests at an additional fee of $8.00
Charging stations are not available.
Hyatt Regency Guam offers accessible facilities and accommodations for guests with mobility needs. We recommend contacting the hotel before arrival to discuss specific accessibility requirements so our team can assist with the appropriate arrangements.
Yes, accessible guestrooms are available. Because inventory is limited, we recommend reserving an accessible room in advance.
Accessible room features are available in select guestrooms. Guests requiring a roll-in shower or specific mobility feature should contact the hotel before booking to confirm availability.
These devices are not available on-site, but we can suggest rental services that supply them locally.
Yes, designated accessible parking spaces are located near the entrance and elevator access points on all floors.
Yes. Trained service animals are welcome in accordance with applicable requirements and are not subject to a pet fee.
Connecting rooms are available in select room configurations and may be requested when booking. Connecting rooms are subject to availability and cannot be guaranteed unless specifically confirmed by the hotel.
Yes. Family-friendly and child-friendly dining options are available throughout the resort, with selections suitable for younger guests. Please ask our restaurant team for recommendations.
Absolutely. Hyatt Regency Guam offers a variety of indoor and outdoor venues for weddings, celebrations, corporate events, and social gatherings, supported by our experienced Events team.
Our Events team can assist with venue selection, room layouts, customized food and beverage menus, audiovisual requirements, décor coordination, guest accommodations, and other details to create a seamless event experience.
Yes. Basic audiovisual equipment and technical support can be arranged based on your meeting or event requirements. Please discuss your needs with our Events team.
Yes. Hyatt Regency Guam provides on-site catering with customizable menus for meetings, weddings, celebrations, and special events. Off-site catering options may also be available depending on event requirements.
Guests should present a valid photo ID and a valid credit card at check-in. The name on the reservation should match the guest checking in.
Yes, guests must be at least 18 years old.
Yes. Luggage storage is available for guests before check-in and after check-out. Please see our Front Desk or Bell team for assistance
Our Front Desk operates 24 hours a day. If you expect to arrive late, we recommend informing the hotel in advance so your arrival information can be noted on your reservation.
Yes. Early check-in may be requested but is subject to room availability and cannot be guaranteed. Please contact the hotel in advance or check with our Front Desk upon arrival.
Late check-out may be available upon request and is subject to availability and applicable charges. Please contact the Front Desk for assistance.
Yes, express check-out is available through the World of Hyatt app.
All guestrooms are non-smoking. Smoking is permitted only in designated smoking areas. Guests may contact our team for the nearest designated location.
Lost items are recorded and securely stored in accordance with hotel procedures. Guests looking for a lost item should contact the hotel with their name, stay dates, description of the item, and the location where it may have been left. Please see the front desk for lost and found items.
Resort casual attire is appropriate throughout most hotel public areas and restaurants. We kindly ask guests to wear appropriate attire, including footwear and cover-ups when coming from the pool or beach.