FAQs

Hyatt Regency Dusseldorf is a modern luxury hotel located in Dusseldorf’s Media Harbour, offering stunning views of the Rhine River and the city skyline. Guests enjoy a waterfront setting, high-quality rooms and suites, international dining and convenient access to the city center, Old Town and Messe Dusseldorf.

Hyatt Regency Dusseldorf is situated directly in the Media Harbour, one of the city’s most modern districts, known for its architecture, restaurants and businesses.

Nearby attractions include the Media Harbour, Dusseldorf Old Town (Altstadt), Königsallee shopping boulevard, Rhine Tower (Rheinturm), as well as numerous restaurants and bars along the Rhine promenade.

Check-in is available from 3:00 PM. Check-out is until 12:00 PM. Early check-in and late check-out may be requested subject to availability and are typically subject to an additional fee.

Yes, the hotel is ideal for both business and leisure travelers. It offers modern meeting facilities, excellent connections to Messe Dusseldorf, as well as comfortable rooms and leisure options for city visitors.

Guests can enjoy DOX Restaurant, a French-American brasserie serving international cuisine with views of the Rhine, as well as DOX Bar, known for classic cocktails, champagne and a curated wine selection. Room service is also available for in-room dining.

Yes, DOX Restaurant offers direct views of the Rhine and Media Harbour, allowing guests to enjoy breakfast, lunch or dinner in a stylish setting overlooking the water and Dusseldorf skyline.

The breakfast offers a wide selection of international and regional dishes, fresh fruit, baked goods, hot dishes, beverages and Crémant. Ideal for an energizing start to the day. Breakfast is served at DOX Restaurant Monday to Friday from 6:30 AM to 10:30 AM and weekends from 7:00 AM to 11:30 AM.

Whether breakfast is included depends on the selected rate. Guests can choose a rate with breakfast when booking or add it on-site.

Yes, Hyatt Regency Dusseldorf features modern event facilities for meetings, conferences, private celebrations and corporate events. There are seven meeting rooms with natural daylight. The ballroom, with a multifunctional foyer, features a glass roof and a hydraulic outdoor staircase. Ideal for spectacular entrances or car presentations.

Yes, with modern technology, flexible event spaces and professional event services, the hotel is a popular venue for meetings and corporate events in Dusseldorf.

The hotel offers 290 rooms and 13 suites. Guests can choose from Deluxe Rooms, Club Rooms with access to the Regency Club Lounge and exclusive suites, all featuring modern comfort and elegant design.

Yes, especially the View Rooms and suites offer impressive views of the Rhine or Media Harbour, allowing guests to fully enjoy the hotel’s waterfront location and Dusseldorf skyline.

Rooms feature a 65-inch flat-screen TV, individually controlled air conditioning and heating, Nespresso coffee machine, tea-making facilities, safe, iron and ironing board, as well as bathrobes and slippers. Baby cots are available on request and some rooms are accessible (ADA-compliant).

Dusseldorf Airport is approximately a 20-minute drive from the hotel.

The hotel is well connected to Dusseldorf’s public transport network. Tram and bus connections provide easy access to the city center, Old Town and Messe Dusseldorf. More information is available on our website under Parking & Transportation.

The Old Town is just a few minutes away and can be reached easily by taxi, public transport or on foot.

Yes, self-parking is available on-site. Parking fees are €4.00 per hour or €35.00 per day.

Yes, charging stations for electric vehicles are available in the underground garage. Guests can charge using a personal charging card or pay via mobile phone by scanning the QR code at the station. A connection to the hotel’s Wi-Fi is required.

Yes, the Rive Spa at Hyatt Regency Dusseldorf offers 485 m² of relaxation space, including five private treatment rooms (two for couples), a relaxation lounge, a spacious whirlpool, and both wet and dry saunas.

Yes, the hotel features a fully equipped fitness center located in the Rive Spa, open 24 hours a day, with high-quality TechnoGym™ equipment for strength and cardio training.

Yes, complimentary Wi-Fi is available in all guest rooms and public areas.

Yes, dogs are welcome. As part of the Very Important Dog (VID) service, dogs receive amenities such as treats, food and water bowls and a dog bed. Dogs are allowed in the lobby and bar but must be kept on a leash at all times. The fee is €35.00 per dog per night.

Yes, Hyatt Regency Dusseldorf is designed to be accessible for guests with reduced mobility.

Yes, the hotel offers accessible rooms with appropriate features.

Cancellation policies may vary depending on the booked rate. Guests can find detailed information during booking and in their confirmation.

Yes, depending on the selected rate, bookings can be modified or canceled. Guests can manage their reservations online or contact the hotel directly.

Hyatt Regency Dusseldorf accepts major credit and debit cards as well as other electronic payment methods. Cashless payments are preferred.