FAQs

Hyatt Regency O’Hare Chicago stands out for its direct connectivity to both ORD (via 24/7 complimentary shuttle) and Donald E. Stephens Convention Center (via skybridge walkway). Along with the hotel’s walkability to nearby dining and shops, Hyatt Regency O’Hare Chicago is a top choice for business and leisure travelers. The renovated Premier tower, day-use options, Park Sleep and Fly package and walkability to nearby shopping and dining add flexibility and value for all travelers.

Check-in at Hyatt Regency O’Hare begins at 3:00 PM, and check-out is by 11:00 AM; early check-in or late check-out may be available for an extra fee and is subject to availability. Please check with our Front Desk team on your day of arrival or departure.

Yes. Hyatt Regency O’Hare Chicago offers complimentary luggage storage for guests both before check-in and after check-out. Simply stop by the front desk, and our team will be happy to securely hold your bags until you’re ready.

Yes, the hotel offers several breakfast options including a daily breakfast buffet at O’H American Grill, grab-n-go options at Perks Coffee & More, along with made-to-order items from Perks To-Go. Explore our bed and breakfast package for a breakfast-included option.

Yes, the hotel is just steps from Rosemont’s dining, shopping, and entertainment district, including Fashion Outlets of Chicago and Parkway Bank Park. Guests can easily walk to restaurants, bars, and attractions, or take a quick ride into downtown Chicago.

Premier Tower rooms feature newly updated modern décor, stylish furnishings, and contemporary amenities designed for comfort and convenience.

In lieu of traditional Room Serivce, Perks To-Go (Digital App Ordering) is available during select hours, offering both pick-up and delivery options.

Food is available in Red Bar & Lounge until 11:45pm and Perks until 1am.

Yes, the hotel has a limited number of rollaway beds available for use in King guestrooms only, upon request.

No, the hotel does not have a Regency Club. Our Atrium Lounge, located adjacent to our Front Desk, is a semi-private lounge available to our World of Hyatt Members only (all status levels). The lounge is appointed with comfortable furnishings, and is a perfect space for quiet conversations or to catch up on e-mails. Please check with the Front Desk for Atrium Lounge availability during your stay.

Hyatt Regency O’Hare Chicago is conveniently located within minutes of O’Hare International Airport (ORD), connected via a complimentary 24/7 shuttle service. Midway International Airport (MDW) is about 28 miles away, typically a 45–60 minute drive depending on traffic. Shuttle service is not available from Hyatt Regency O’Hare Chicago to Midway International Airport (MDW).

Yes, the hotel provides a complimentary 24/7 shuttle service to and from Chicago O’Hare International Airport (ORD), running every 15–20 minutes from the hotel entrance and designated airport pick-up areas.

The closest L-Train station is the Rosemont Blue Line station, located less than a mile from the hotel (approximately a 3-minute drive or 10-minute walk).

The hotel offers self-parking in its on-site covered garage or surface lot. Valet parking is not available at the hotel.

Long-term parking is available for up to 10 days with our Park, Sleep & Fly offer, or by purchasing a Park & Fly pass (parking-only) pass via Resort Pass. Please visit our website for more details and to book.

Parking spaces are first-come, first-served within our covered garage with 650 spaces, as well as a surface lot with 300 spaces.

No, the hotel does not currently offer EV charging at this time.

The hotel provides complimentary standard Wi-Fi throughout guest rooms and public spaces, with an option to upgrade to premium high-speed internet for faster connectivity if needed.

Yes, guest rooms feature 65-inch smart TVs that support Google Chromecast, allowing you to enjoy personalized entertainment during your stay.

Yes, Hyatt Regency O’Hare Chicago is directly connected to the Donald E. Stephens Convention Center via a convenient enclosed skybridge, allowing guests easy indoor access to events and meetings.

Hyatt Regency O’Hare Chicago offers over 110,000 square feet of event space, including the Grand Ballroom, which is one of the largest in the Chicago suburbs at 30,000 square feet and can host up to 3,000 guests.

Yes, the hotel features several unique event spaces, including the Conference Center with its dramatic atrium design, the Grand Ballroom with a large, naturally-lit foyer, and Ventanas, a striking venue on the 11th floor offering floor-to-ceiling windows showcasing airport and skyline views.