FAQs

With our prime riverfront location in the heart of The Loop, Hyatt Regency Chicago offers upgraded guestrooms and suites with breathtaking skyline and river views and easy access to the city’s most iconic attractions including Millenium Park, Navy Pier, and the Riverwalk.

Check-in begins at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available based on availability and World of Hyatt member status; please contact the hotel in advance to arrange.

Yes. Hyatt Regency Chicago offers complimentary luggage storage for guests both before check-in and after check-out. Simply stop by the Bell Desk located on the Lobby Level, and our team will be happy to securely hold your bags until you’re ready.

Yes, Hyatt Regency Chicago offers a daily breakfast buffet in American Craft Kitchen & Bar and grab-n-go options from Market. To include breakfast with your room, please see available Bed and Breakfast package options when booking.

Hyatt Regency Chicago is near many of Chicago’s top attractions. Millenium Park, the Riverwalk, Magnificent Mile and the Art Institute are all within a close 10 min proximity. Navy Pier is a bit further at approximately 1.5 miles from the hotel, surface streets provide walking access while some guests choose to utilize public transportation or car options to visit Navy Pier.

Hyatt Regency Chicago offers convenient access to the city’s top sports venues, with Soldier Field just a quick 5-minute drive away and Wrigley Field reachable in under 30 minutes by car or train.

Yes, every guest room at Hyatt Regency Chicago includes a mini fridge for your convenience.

No, but prepared food is available in Market Chicago to take with you. You may also order food to-go from our restaurants.

No, Hyatt Regency Chicago does not offer rollaway beds in guest rooms.

No, Hyatt Regency Chicago does not have a swimming pool. Instead, the hotel offers other wellness amenities, including a 24-hour fitness center and convenient access to the scenic Chicago Riverwalk for outdoor recreation.

While we do not provide self-service laundry on site, we are happy to arrange professional laundry and dry-cleaning services for our guests. Simply drop off your items, and they’ll be returned to you within 24 hours.

The closest major transit hub to Hyatt Regency Chicago is Chicago Union Station, just over a mile away. For air travel, both Chicago O’Hare International Airport (ORD) and Chicago Midway International Airport (MDW) are conveniently accessible to Hyatt Regency Chicago. Chicago O’Hare International Airport (ORD) is approx. 17 miles away and Chicago Midway International Airport (MDW) is approx. 12 miles away. Both are accessible by public transient, car, rideshare (Uber/Lyft), taxi, or car rental.

We do not offer an airport shuttle but alternatives such as public transit, taxis, rideshare (Uber/Lyft) and private car services are readily available.

Yes, Hyatt Regency Chicago offers valet parking, but it does not provide self-parking on site. Valet service is available at the hotel’s front entrance, daily rates apply.

Yes! We offer a variety of connecting rooms, which must be reserved in advance to ensure availability. For even more space, our suites can also connect to standard guestrooms, making them a great option for families who want to stay together comfortably.

Cribs and Pack-n-Plays are always by request. Our restaurants offer child friendly menu items.

No, pets are not permitted at Hyatt Regency Chicago, service animals are welcome.