FAQs

Check-in begins at 3:00 PM, and check-out is at 12:00 PM.

Yes, the front desk is available 24 hours a day for guest assistance.

Hyatt Place Montréal Downtown is located in the heart of downtown Montréal, with direct access to Berri-UQAM metro station, close to Old Montréal, Quartier des Spectacles, and major attractions.

Yes, Hyatt Place Montréal Downtown is a smoke-free hotel.

Separate living and sleeping areas are available in select suites. Standard guest rooms feature an open-concept layout designed for comfort and functionality.

Yes, all guest rooms include a refrigerator.

Yes, all guest rooms feature individually controlled air conditioning.

Yes, all guest rooms with one king bed include a sofa bed, making them ideal for families or additional guests.

Yes. Indoor on-site parking is available for CAD 29 per day for registered hotel guests. Height restrictions apply (1,70M).

Yes, the hotel is directly connected to Berri-UQAM metro station, providing easy access to all areas of Montréal.

Breakfast is not included. A full buffet breakfast is available daily for an additional CAD 14 per person. Guests may also enjoy Starbucks® located inside the hotel for additional breakfast and beverage options.

Yes, the hotel offers a fitness center that is open 24 hours a day.

Yes, the hotel features a heated indoor pool with a depth of 4 feet. The pool is open daily from 9:00 AM to 10:00 PM. The pool area also includes a dry sauna with a capacity of up to 10 people, as well as lounge beds for relaxation.

Yes, the hotel features a bar open daily from 5:00 PM to 10:00 PM, offering a selection of beverages.

There are several restaurants accessible within a 5-minute walk of the hotel, without going outside.

Complimentary WiFi is available throughout the hotel, including guest rooms and public areas.

Yes, the hotel offers a business center with a printer available for guest use.

Yes, the hotel offers spacious rooms and amenities designed to accommodate families.

Yes, Hyatt Place Montréal Downtown offers 10 meeting rooms, accommodating up to 300 guests in reception-style setup.

Group room blocks, meetings, and events can be requested through Hyatt’s event portal here.

Yes. The hotel allows up to two dogs weighing 18 kg or less. A CAD 175 fee applies for stays of 1 to 6 nights. Service animals are welcome at no charge. Pets and service animals must not be left unattended in guest rooms at any time.

Yes, accessible rooms and features are available. Requests should be made at booking.

Yes, public areas of the hotel are designed to be accessible.

Major credit cards are accepted. Cash and checks are not accepted. Accepted payment types may vary.

Cancellation policies vary by rate and booking method. Please review your reservation details.