FAQs
General FAQ
We’re ready for you at 4:00 PM. Check-out is at 12:00 PM.
Hotel Experience & General Information
Yes. Start your day with our complimentary hot breakfast. Mon–Fri 6:30–9:30 AM; Sat–Sun 6:00–10:00 AM.
Yes. Enjoy bites and drinks at The Placery or our Sea Glass Bar in our lobby. For snacks and essentials anytime, The Market is open 24/7.
Rooms & Amenities
Yes. Every room has our Cozy Corner with a sofa-sleeper, so you can relax, work, or host an extra guest.
Yes. Our Suites include a wet bar with a sink. Standard guest rooms do not include a wet bar, but they do include a microwave (upon request) and minifridge for easy snacks and drinks.
Enjoy a 55" swiveling HDTV, free Wi-Fi, a work area, blackout curtains, plus a minifridge, and coffee maker.
Yes. Pack N Plays are available on request, based on availability.
Parking, Travel & Transportation
Yes. Covered self-parking is available in our on-site garage for $30 per night, per vehicle. Height limits apply.
We do not operate a hotel shuttle. Rideshare and taxis are easy options, and our front desk can help with directions and pickup tips.
We’re about a 10-minute drive from PBI, depending on traffic.
Hotel Facilities
Yes. Our 24-hour fitness center includes cardio equipment, free weights, and a Peloton bike.
Yes. We offer 2,625 sq ft of flexible meeting space. Hosting a group? We can also set up room blocks so everyone stays together.
WiFi & Digital
Yes. Complimentary Wi-Fi is available throughout the hotel and in every guest room.
Families & Groups
Yes. Spacious rooms with sofa-sleepers make family travel simple, and breakfast is included. For weddings, teams, or reunions, visit our Meetings & Events page to learn about about room blocks and meeting space.
https://www.hyatt.com/hyatt-place/en-US/pbizw-hyatt-place-west-palm-beach-downtown/meetings
Pets
Yes. We welcome up to two dogs (max 50 lbs each, 75 lbs combined). Fee: $100 for 1–6 nights; $200 for 7–30 nights. More information can be found on our Policies page.
https://www.hyatt.com/hyatt-place/en-US/pbizw-hyatt-place-west-palm-beach-downtown/policies
Accessibility
Yes. We offer accessible guest rooms and accessible routes to key hotel areas. Tell us what you need, and we’ll help match you with the right room.
Booking & Policies
When available, early check-in (as early as 9 AM) is $50 + tax. Late checkout (up to 2 PM) is $50 + tax. More information can be found on our Policies page.
https://www.hyatt.com/hyatt-place/en-US/pbizw-hyatt-place-west-palm-beach-downtown/policies
Yes. Small packages (under 14x12x6") are $5 each, and larger packages are $10 each. More information can be found on our Policies page.
https://www.hyatt.com/hyatt-place/en-US/pbizw-hyatt-place-west-palm-beach-downtown/policies