Hotel Policies

The minimum age to reserve a guestroom is 21. A person of the minimum-age requirement must be present at check-in and be a registered guest in the room.

A valid credit card must be presented at the time of check-in. It will be authorized for $100 per stay for incidentals. Please note that this hotel only accepts credit cards, debit cards and, where applicable, other contactless forms of payment. It is a cash-free environment.

Bringing your dog to Times Square? They’re welcome to stay with you at our pet-friendly hotel. One dog weighing 50 pounds or less is allowed per room, with a $100 nonrefundable pet fee for stays up to six nights. An additional $100 cleaning fee applies for stays of seven to 30 nights, and if you’re staying longer, just contact the hotel for details.

We can accept 3 packages at no charge on your behalf. Please be advised that for each additional package, a charge of $5 will be applied to your reservation. For each package that is considered oversized, a charge will be applied to the reservation at the hotel’s discretion. An oversized package is one that is 25 pounds or heavier, or has a length, width, or height that is greater than 5 feet.

We ask that packages be addressed to the name of the person picking them up. Due to limited storage space, we cannot store packages for more than 7 days.