FAQs
Hotel Experience & General Information
Hyatt Place Blacksburg/University offers an unbeatable location just steps from Virginia Tech’s campus, with walkable access to dining and historic Downtown Blacksburg.
Check-in begins at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are subject to availability and additional fees may apply.
Breakfast is served Monday–Friday from 6:30 AM–9:00 AM and Saturday–Sunday from 7:00 AM–10:00 AM.
Yes. Printed campus maps with a sample one-day itinerary are available at the front desk, and digital maps are accessible via QR code.
Guests must present a valid government-issued ID or passport and a credit or debit card with a matching name. If a debit card is used, a deposit is needed upon arrival. The individual checking in must be listed on the reservation.
Yes, outside food and beverages are permitted. Outside alcohol is not allowed in the bar area due to ABC regulations but may be consumed in the lobby.
Tours typically begin at the Visitor & Undergraduate Admissions Center, located across the street from the hotel.
Yes, packages may be delivered to the hotel. Please include the following on the shipping label:
- Name of Guest
- ATTN: Hyatt Place Blacksburg/University
- Hotel Address
Rooms & Amenities
Standard rooms include one king or two queen beds with a sofa sleeper. Corner king rooms are located at the ends of each hallway. Specialty and high-floor king rooms are slightly larger with a traditional layout.
Rollaway beds are not available; however, all rooms include a pull-out sleeper sofa.
All rooms include a mini refrigerator. Suites feature full-size refrigerators and microwaves, and a microwave is available 24/7 in the lobby.
Yes. Housekeeping is available daily with limited or additional service available upon request
No, room service is not available.
Dry cleaning is not available. A coin-operated washer and dryer are located on the 4th floor, and detergent may be purchased at the front desk.
Ice machines are available on the 2nd, 3rd, and 5th floors. Bottled water is not provided in guest rooms but is available for purchase at the front desk.
Yes, the front desk can tag and securely store your luggage.
In-room safes are not available. Please contact the front desk if you would like assistance storing valuables.
Smoking is not permitted anywhere inside the hotel. Guests may smoke outside at least 25 feet from the building. Ash disposal stations are provided.
Parking, Travel & Transportation
Roanoke–Blacksburg Regional Airport is the closest airport, located approximately 41 miles away.
Rideshare services such as Uber and Lyft are available.
Rideshare services such as Uber and Lyft, as well as Blacksburg Transit bus routes, provide convenient transportation.
Complimentary self-parking is available for all guests.
Yes, EV charging stations are available in our parking lot. Faster charging options, including Tesla chargers at Sheetz and an EVgo Station, are located on South Main Street.
Dining options in the parking lot include Chipotle, Your Pie, Roots, and Panda Express. Popular local restaurants nearby include The Cellar, PK’s, Macado’s, Gillie’s, and The Maroon Door.
Hotel Facilities
Yes. The indoor heated pool is open year-round.
The pool is open daily from 6:00 AM to 10:00 PM.
Yes. The fitness center is open 24/7 and features free weights and Life Fitness cardio equipment with LCD touchscreens.
No, the property does not have a spa.
WiFi & Digital
Complimentary high-speed Wi-Fi is available throughout the hotel.
Yes. Mobile check-in, digital keys, and messaging services are available through the World of Hyatt app.
Accessibility
Accessible rooms include roll-in showers or accessible tubs, grab bars, and visual door and phone alerts.
Yes. Service animals are always welcome at no additional charge.
Booking & Policies
Yes. Guests can earn points, receive member discounts, and enjoy elite benefits through World of Hyatt.
Pets
Yes. A $65 fee applies for stays of 1–2 nights, with an additional $25 per night thereafter. A maximum of two pets per room is permitted, with no weight limit. A pet form must be filled out upon arrival.
Families & Groups
Yes. The hotel offers 3,000 square feet of meeting space and accommodates sports teams, corporate groups, and university-related stays. Please email james.landrum@hyatt.com for more information.
Yes. Please contact the front desk for information on special discounts and enrollment in the Maroon and Orange Loyalty Club.