FAQs
General FAQ
Check-in is at 3:00 PM and check-out is by 12:00 PM.
Yes, the hotel is entirely non-smoking, including all guest rooms and public areas.
Guests must be at least 18 years old to check in without a parent or guardian.
Hotel Experience & General Information
The hotel is within walking distance of Disneyland Resort and is a designated Disneyland Good Neighbor hotel.
The Anaheim Convention Center is approximately a five-minute walk from the hotel.
Yes, complimentary WiFi is available throughout the hotel.
Rooms & Amenities
The hotel offers standard guest rooms, family suites with bunk beds, and two-room suites.
Rooms include a refrigerator, coffee maker, flat-screen TV, and a comfortable seating area.
Connecting rooms may be available upon request. Please contact the hotel directly to confirm availability.
Parking, Travel & Transportation
Self-parking is available for a daily fee. Please contact the hotel for current rates.
The hotel partners with Karmel Shuttle for roundtrip airport transfers. Guests may receive $24 off with offer code HPANA.
Nearby airports include Los Angeles International Airport and John Wayne Airport. Driving times vary based on traffic.
Hotel Facilities
Yes, the hotel features a heated outdoor pool and hot tub.
A 24-hour fitness center with cardio and strength equipment is available for guest use.
Yes, the hotel offers meeting and event space for business or group needs.
WiFi & Digital
Yes, complimentary WiFi is included for all registered guests.
In-room TVs offer cable programming and may support streaming or casting depending on device compatibility.
Families & Groups
Yes, a complimentary breakfast mix is provided daily for registered guests.
Yes, family suites with bunk beds and additional space are available.
Group reservations are welcome. Please contact the hotel directly for details.
Pets
Pets are not permitted. Service animals are welcome in accordance with applicable laws.
Accessibility
Yes, the hotel offers ADA-accessible guest rooms and features.
Public areas and accessible guest rooms are designed to accommodate guests with mobility needs.
Booking & Policies
Cancellation policies vary by rate and booking type. Please review your reservation details for specific terms.
Luggage storage is available. Please check with the front desk upon arrival.
Lost items can be reported through Hyatt’s “I Left My Stuff” service.