Policies
Hotel Policies
Caring for Your Wellbeing
The safety and wellbeing of our guests is our top priority. In response to COVID-19, we have introduced enhanced measures for guests’ safety and peace of mind. They include:
In-Room
- Sanitization of high-touch areas using a high-grade disinfectant
- Increased frequency of cleaning air filters
- Alcohol wipes provided in your amenities
- Complimentary hand sanitizer by calling the front desk
Dining Outlets
- Implementation of a comprehensive food safety management system
- Assurance of food safety through our HACCP certification, a globally recognized and independently audited food safety management system
Check-in
- Disinfection of key cards
- Sanitization of counter and table surfaces
- Sanitization of pens after every guest use
- Hand sanitizing gels for guests
These precautionary measures are in line with Hyatt’s commitment to caring for your wellbeing.