Nice hotel in an excellent location. Staff went above and beyond from front desk, restaurant/ bar, jet ski rental to gift shop. Only downside is resort fees $75+tax and parking fee $50+tax per night.
Location is perfect and the entire staff is very friendly. The location to Old Town Key West is a perfect little walk to all of the activities.
Really enjoyed our experience here! Loved the views of the water… Loved a restaurant on site… Loved the turtle sanctuary… Loved the fruit water machine in the lobby… loved the location of the pool and hot tub and bar… Loved the convenience of location to the historic Seaport area of Key West as well as very simple walking distance to Duvall Street!
The rooms were clean and quiet. The atmosphere was beautiful inside and out. The most relaxing place. We were very lucky to have beautiful weather.
Amazing Stay at the Hyatt Centric Key West! Our stay at the Hyatt Centric Key West was amazing! From the friendly, welcoming staff to the beautiful grounds, spotless room, and spectacular views, everything exceeded our expectations. What more could you ask for? I highly recommend booking an ocean-view room. The views were absolutely spectacular and made our stay even more special. The location is also perfect, within easy walking distance of so many shops, restaurants, and attractions. We couldn't have asked for a better experience and would absolutely stay here again. Highly recommend the Hyatt Centric Key West!
Great location, room was clean and well maintained. No complaints. Staff was attentive. It was raining when we arrived and the front desk gave us umbrellas to use for out stay. Nice touch.
Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort & Spa, responded to this review
Dear Valued Guest, We are very happy you had a 5 star stay while you were our guests! It’s wonderful to hear that our attentive staff made a positive impression, and we’re especially happy the umbrellas were a helpful touch during the rainy arrival. We appreciate your kind words and hope to welcome you back for another relaxing stay soon!
My wife and I made a last minute decision to drive down and couldn't of asked for a better experience. We most DEFINITELY will be coming back and staying here. Will get a ocean facing room next time.
Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort & Spa, responded to this review
Dear Brian, It was a pleasure to welcome you for your last‑minute stay. We’re delighted to know we made such a positive impression and that you’re already planning a return visit. Please feel free to reach out to us in advance for any assistance with future reservations or accommodations. Our team would also be happy to provide Concierge recommendations to help make your next stay even more enjoyable.
The location was perfect as a block from Duval St and several great restaurants. We especially appreciated the friendly and supportive staff at the desk. Housekeeping was very good. They even cleaned the tile floors every day.
Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort & Spa, responded to this review
Dear Liz, We greatly appreciate your TripAdvisor review. We are very happy that you left feeling exceptionally satisfied with your stay. We hope to welcome you back the next time your travels bring you back to our piece of paradise!
Location perfect on the gulf close to Harbor walk/ restaurants , excellent customer service, keurig and espresso in spacious modern room. Bathroom was over the top. Balcony w amazing water views.
Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort & Spa, responded to this review
Dear Recent Guest, We sincerely appreciate your 5 star review. It delights us that your stay was perfect! We look forward to welcoming you back again soon!
Great experience at the Hyatt Centric. Customer service was outstanding. Location and views of the ocean were spectacular. Hotel has everything you need to relax and enjoy Key West. Guest room was clean, bed comfortable, great TV and good ocean view. Only complaint was that the tile floor was worn and needed a refresh.
Hotel Management, Guest Services / Front Office at Hyatt Centric Key West Resort & Spa, responded to this review
Dear Chris G., Thank you for letting us know you had an awesome vacation at our resort. We’re grateful for your feedback and pleased to have had the opportunity to host you. We look forward to welcoming you back and providing an even more seamless experience on your next visit to paradise!
Showing 10 reviews since September 22, 2026.