Hotel Policies

Pet Policy

The hotel does not allow pets except for service animals, if guests can provide a certificate validating that the pet is a service animal.

Sustainability Policies

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

Sustainability and Energy Efficiency

At Grand Hyatt Manila, sustainability is embedded in our daily operations, from energy efficiency and waste reduction to responsible sourcing and local partnerships. Our efforts are guided by Hyatt’s World of Care framework and measured through programs like EcoTrack and EarthCheck. Read our full Sustainability and Energy Efficiency Policy here.

Disposable Guest Amenities

As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.