Hotel Fee Policy
Rates quotes are subject to 6% Sales and Service Tax (SST). Effective March 01, 2024, rates quoted are subject to 8% Sales and Service Tax (SST). Tourism tax (MYR 10 per room) will be imposed on all foreign guests as mandated by the government of Malaysia.
Pet Policy
Grand Hyatt Kuala Lumpur does not allow pets. For questions about our pet policy, please contact our team at +60 3 2182 1234.
Sustainability Policies
A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.
Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.
Disposable guest amenities
As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essential in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.
Bottled Water
In support of reducing single-use plastics, the hotel no longer provides disposable bottled water. Our Ecotaps™️ Water system purifies water on-site and uses a closed-loop process to clean and reuse bottles, cutting down on plastic waste and transport emissions—delivering sustainable hydration with premium quality.
Sustainability Information
Grand Hyatt Kuala Lumpur acknowledges the environmental impact of its operations and remains committed to conserving natural resources, reducing waste and considering the well-being of local communities through its everyday practices.
Read about our Sustainability Policy HERE.
Explore our Sustainability Initiatives.