Hotel Policies

Hotel Fee Policy

Rates quotes are subject to 6% Sales and Service Tax (SST). Effective March 01, 2024, rates quoted are subject to 8% Sales and Service Tax (SST). Tourism tax (MYR 10 per room) will be imposed on all foreign guests as mandated by the government of Malaysia.

Pet Policy

Grand Hyatt Kuala Lumpur does not allow pets. For questions about our pet policy, please contact our team at +60 3 2182 1234.