Hotel Policies

Firearms Policy

The safety and security of our guests and associates is of utmost importance at Hyatt.

This policy is designed for the protection of our guests and associates and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests may legally possess firearms for a variety of legitimate purposes.

This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

The open carry of firearms on Hyatt private property is prohibited, regardless of state or local laws.

Hotel premises are private property. Guests of a Hyatt hotel who lawfully are permitted to possess a firearm may bring such firearm onto the hotel premises for storage purposes only. Any hotel guest who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms in the jurisdiction where the hotel is located and ensuring that:

All handguns, firearms and ammunition must be transported into and out of hotel property secured in a locked, hard-sided firearm container provided by the guest.

The firearm is securely safeguarded at all times in a guest room or personal vehicle (except when transporting the firearm into or out of the hotel).

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel who are on duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s global security department.

Pet Policy

Grand Hyatt DFW does not allow pets except service animals.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.