FAQs

2337 South International Parkway, PO Box 61905, DFW Airport, TX 75261-9045, United States of America.

Our property is conveniently located within the DFW Airport at Terminal D.

Yes, please include guest name and arrival date when sending packages to the hotel, please note there is a Package Fee affiliated based on size and length of time storing the package. For timely delivery of guest packages, we recommend using UPS or FedEx and the hotel’s physical address. Packages sent to our PO Box may experience delivery delays – please utilize the below for shipping.

2337 South International Parkway, DFW Airport, TX 75261-9045

Our property location provides proximity to AT&T Stadium, Bear Creek Golf Club, Esports Stadium, Fort Worth Zoo, Nash Farm, Grapevine Vintage Railroad and more!

Your room is equipped with a beverage refrigerator. The temperature of the beverage cooler is about 45-50 degrees. Please be wary of storing medication or foods that need to be kept at a refrigerated level. Additional mini refrigerators are available per request.

Yes, connecting rooms are available for booking, contact the hotel for assistance in booking the room options that best suit your requirements.

The hotel does not have a shuttle. Guests can use the DFW Airport terminal link or the Sky Link to access other terminals.

Self-Parking is free for all registered guests at the Terminal D parking garage.

Valet parking starts from $24.

The DART public transportation has stops on Terminals A and B that can provide transportation to Downtown Dallas. To get to the DART station guest will need to utilize the DFW Airport terminal link.

Best mode of transportation will be Uber or Lift.

Self EV charging stations are available on terminal A and E. On terminal D guest can park their car with The DFW Airport Valet for charging. Grand Hyatt Valet does not provide that service.

Our 24-hour fitness center has treadmills, a peloton bike, cardio bike, ellipticals, row machine, tonal, yoga stand, leg press, leg extension, curl machine, dumbbell stand, bench press, pull down, 50S Glide

We have business center operated by our partner Encore. Business Center is available from 7:00AM- 5:00PM CST Monday – Friday.

Yes, we offer 24 Hour room service – the menu is accessible within the World of Hyatt App, or via the QR code in your room.

Full service from 6am to 11pm and after hours serves a limited menu.

Grand Hyatt DFW is proud to offer luxurious dining spaces such as Grand Met, Grand Met Lounge, and Grand Met Private Dining Room. For hours and reservation availability please contact us at 972-973-1244.

Yes, the hotel accepts Apple Pay and Google Pay.

Complimentary Wi-Fi is available for all guests.

Cribs and baby blankets are available per request.

Yes, the hotel offers over 29,000 sq/ft of meeting space, 315 rooms and suites all newly renovated! Please contact our Sales and Events team to inquire about availability for us to host your next event!

Email us today to connect with our talented Sales & Events team: dfwgh.rfp@hyatt.com

Our Flight Deck Board Room on the 9th floor has iconic views of the DFW Runway along with access to an outdoor terrace.

Grand Hyatt DFW does not allow pets except service animals.

We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Accessible rooms include roll-in showers, visual alarms, and lowered amenities.

We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Checking in prior to scheduled check-in time is subject to an Early Check-in Fee.

Checking out prior to scheduled checkout time is subject to a Late Checkout Fee.

Yes, complimentary luggage storage is available at the front desk.

Please refer to the cancellation policy for the specific dates and room as they change based upon availability and seasonality.