Reviews
Top notch Resort for a family vacation
The property is huge and maintained beautifully well. The landscaping is pristine and the amenities are exceptional! Beautiful beachside, excellent pools, gym, plunge pools, kids play areas, spa, and so many breakfast areas! Absolutely stunning landscapes and views within the premises
All inclusive Paradise
Beautiful, relaxing facilities. Great restaurants & bars with special mention of Nampu and the Lila Cita. Staff went out of their way to ensure we were being well looked after.
We will be back
Second time back at Grand Hyatt Bali and we will be back again. The new Garden Cafe is amazing! The menu changes daily. Everything was perfect for us. The beds are comfy! We got the all inclusive deal. The staff are so nice and friendly, they’ll do anything for you. Bali Collection is across the road if you want a cheap massage late at night. The Kriya Spa has a beautiful atmosphere. Photos don’t do it justice, you have to see it for yourself.
Grand Hyatt Nusa Dua
Food was great. Did all inclusive well worth it. Beautiful grounds. Staff all very friendly. Pool was too warm not refreshing but weather was so hot and no rain so understandable. Would stay again.
Bali beach sunrise
A great place to stay in Bali. Great pools and the sunrise on the beach is so wonderful. Friendly staff and great restaurants. If you are into exercise, there is a great space for walking or jogging.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Andrew, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our pools, beachfront setting, dining experiences, and the warm hospitality of our team. It is especially rewarding to know that you were able to make the most of our jogging and walking paths while taking in the beautiful sunrise views. We hope to welcome you back to Grand Hyatt Bali in the future. Warm Regards, Sebastian Fischoeder Hotel Manager
Perfect family resort.
Perfect location in front of the Ocean. Classic style hotel in a wonderful garden. Great value and very clean. Large resort but very quiet. Good for family but also good for parents looking for some escape.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Pierre, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our beachfront location, beautiful gardens, and the peaceful atmosphere throughout the resort. It is especially pleased to know that our facilities and setting provided a memorable experience for both families and parents seeking relaxation. We look forward to welcoming you back to Grand Hyatt Bali soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Great for families!
Highly recommend for families. So many different pools and shaded areas. Stunning beach and gardens. Lovely staff. The food and drinks package was fantastic!
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Stacey, Thank you for your wonderful feedback. We are delighted to hear that you and your family enjoyed our pools, beautiful beach, lush gardens, and the warm hospitality of our team. It is pleased to know that the food and beverage package helped make your stay even more enjoyable. We look forward to welcoming you back to Grand Hyatt Bali for another memorable family getaway. Warm Regards, Sebastian Fischoeder Hotel Manager
A fantastic stay in Nusa Dua
You want to stay here is you wanting an ideallic family holiday with great food, a relaxed atmosphere and outstanding staff and amenities. Every request made, the staff met with a big smile. Great kids club, a variety of really cool activities for kids and adults and an outstanding medical team if you need it. Would highly recommend this resort. The rooms are not the most luxurious or modern but very clean and functional.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Lisa, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed the family-friendly atmosphere, dining experiences, activities, and the warm hospitality of our team. Your recommendation means a great deal to us, and we look forward to welcoming you back to Grand Hyatt Bali for another memorable stay. Warm Regards, Sebastian Fischoeder Hotel Manager
Amazing Experience in Nusa Dua
I am happy to stay here. Support my needs. I can finished my conference with joyful and grateful here. With 5 restaurant for breakfast, I need stay longer so I can enjoy all restaurant.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Paradise, Thank you for your lovely review. We’re delighted our team could support your needs and make your conference stay a joyful experience. We hope you’ll have the opportunity to stay longer next time and enjoy more of our dining experiences. Warm Regards, Sebastian Fischoeder Hotel Manager
We love Bali
A wonderful time spent at this luxurious hotel. The grounds are beautiful and peaceful. The restaurants are all so different and the food was great. Right on the ocean and close to shopping.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Kate, Thank you for your wonderful review. We’re delighted you enjoyed our peaceful gardens, diverse dining experiences, and beachfront location. We look forward to welcoming you back to Grand Hyatt Bali soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Great place to relax
Please stay at the Grand Hyatt if your looking for a place where you want to relax. You dont need to go anywhere. You can stay on premises and sleep, eat and go to the beach and very family friendly area.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Warwick, Thank you for your wonderful review and recommendation. We’re delighted you enjoyed our relaxing beachfront setting and family-friendly facilities, making Grand Hyatt Bali a perfect place to unwind. We look forward to welcoming you and your family back soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Fell short on a few basics otherwise still good
Great rooms, pools and gardens. Children had fun at the kids club. Bicycles were old and rusted and the kids Bicycles weren't usable. No rotation of breakfast at Garden Cafe. Massive wedding outside our room. Music shaking the windows from 4pm till 10pm. We had to leave the resort and eat dinner elsewhere due to the noise. At check out the system to use points was down.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Ryan, Thank you for sharing your feedback. We’re pleased your family enjoyed our rooms, pools, gardens, and Kids Club. We sincerely apologize for the disruption caused by the wedding noise, as well as the inconveniences regarding the bicycles, breakfast variety, and check-out experience. We will share your feedback with the relevant teams. We hope to have the opportunity to welcome you back for a more enjoyable stay. Warm Regards, Sebastian Fischoeder Hotel Manager
Amazing resort that our family really enjoyed staying at
Overall a comprehensive and quality resort that our family really enjoyed. Ample food options, most of which are very good. Comprehensive set of facilities including a river pool and large slide which the kids loved. They also had a cultural show with a comprehensive buffet which was very good. Ample and helpful staff. The beach outside the hotel was also very nice and the resort was very conveniently located outside Bali collection which offered ample food options. Downsides were relatively minor. For instance, whilst the rooms were clean and well maintained, they did feel a little dated. Also the Garden breakfast buffet, which was the most comprehensive one in the resort did get quite busy between 8-9am and several times we did have to wait to get a table. It was also difficult to get a sun lounge by the pool after 9.30am as the pool did get very busy.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Dinos, Thank you for your wonderful review. We’re delighted your family enjoyed our facilities, dining, and beachfront location. We also appreciate your feedback regarding the rooms, breakfast wait times, and poolside seating. We will share your feedback with the relevant teams to enhance guest’s experience. We look forward to welcoming you back to Grand Hyatt Bali soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Rude Staff who says no to every request
Rude and disrespectful service. A request for paper bag to send insulin to another hotel for my brother, staff said no, sending simple bread for breakfast for sick people in room who have paid for breakfast, was told limited to 2 pieces of bread only, there was no other food than boiled eggs and bread that I was sending. Also told it may take up to 2 hours to send this via housekeeping. Just too many incidents to list the whole family had a terrible experience,
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Guriq, Thank you for sharing your experience. We sincerely apologize for the disappointing service you and your family experienced. This falls short of the care and compassion we strive to provide. Your feedback will be shared with our management team for review. We sincerely hope to have the opportunity to welcome you back to Grand Hyatt Bali in the future. Warm Regards, Sebastian Fischoeder Hotel Manager
Highly Recommend
Wonderful resort to relax. Food & Beverage package was great. Spa and Bay Sport Club (yoga classes) was also superb. Highly recommend.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Anne, Thank you for your wonderful review and recommendation. We’re delighted you enjoyed our Food & Beverage package, spa, and yoga classes at Bay Club Sports. We look forward to welcoming you back to Grand Hyatt Bali. Warm Regards, Sebastian Fischoeder Hotel Manager
Family holiday
We had a great time it was as expected we’ve been before and it was just the same, we enjoy going down to Bali experience it’s an easy walk and the bus runs all the time.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Julia, Thank you for returning to Grand Hyatt Bali. We’re delighted you had another enjoyable stay. We look forward to welcoming you back soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Amazing holiday in Bali
An amazing holiday for the entire family. Children aged 12 and 10 were totally occupied and catered for in every way. Adults were made to feel special and the variety of food, drinks and activities made for a very relaxing holiday
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Guest, Thank you for your wonderful review. We’re delighted that your family enjoyed our activities, diverse dining options, and thoughtful hospitality, making your holiday relaxing and memorable for everyone. We look forward to welcoming you and your family back to Grand Hyatt Bali soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Spa review
An absolutely amazing spa experience at Grand Hyatt Bali! 🌸 Hands down, one of the best spa experiences I’ve ever had! From the moment I stepped in, the ambience was incredibly peaceful, relaxing and luxurious. The therapists were professional, attentive and exceptionally skilled. Every detail was thoughtfully taken care of, making the entire experience truly rejuvenating. The service was impeccable, and I left feeling completely refreshed and pampered. Definitely one of the highlights of my Bali trip! A well-deserved 5/5 stars! ⭐⭐⭐⭐⭐ Highly recommended, and I would absolutely return!
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Inspire, Thank you for your wonderful review. We’re delighted to hear that you enjoyed such a relaxing and rejuvenating spa experience. We look forward to welcoming you back to Grand Hyatt Bali soon. Warm Regards, Sebastian Fischoeder Hotel Manager
Incredible resort - just book it!
The suite was immaculate and huge. Food was incredibly impressive at every restaurant. Salsa Verde was our favourite and Garden Cafe was the kids favourite. Excellent cabanas for hire on the beach. All inclusive package included most things and you could utilise it anywhere in the hotel, even on a deck chair by the pool or beach. The gardens and surroundings are an experience in itself. Constantly wowed as I explored a new area of the hotel each day. Service was faultless. We even appreciated being able to shower at the gym before our late flight home. All the amenities were supplied there. We were very well taken care of.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Joanne, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your spacious suite, memorable dining experiences, and the convenience of our All-Inclusive package. It is especially rewarding to know that Salsa Verde and Garden Café were highlights for your family, and that our gardens, beach cabanas, and attentive service helped make your stay so memorable. We hope to welcome you back to Grand Hyatt Bali in the future. Warm Regards, Sebastian Fischoeder Hotel Manager
Won’t rush back
Our stay was ok. Spa was great. Water court restaurant was our favourite for dinner. Veranda breakfast was lovely. With more more sun lounges than people around or in the pool, it was still impossible to get a sun lounge around as guests can leave their towel and shoes in the location all day and not even be in the area. Some families had their belongings strewn across multiple lounges in multiple areas which we found incredibly selfish with no consequence. Food and drink service around the pool was poor. Finding where to book activities was impossible. Mostly felt unwelcome.
Public Relations, Lainnya at Grand Hyatt Bali, responded to this review
Dear Fiona, Thank you for your feedback. We are pleased to hear that you enjoyed the spa, Veranda breakfast, and dining at Watercourt. We also appreciate your comments regarding pool loungers, poolside service, and activity bookings, and have shared them with the relevant teams for review. We hope to have the opportunity to welcome you back to Grand Hyatt Bali in the future. Warm Regards, Sebastian Fischoeder Hotel Manager
Showing 20 reviews since October 12, 2026.