Hotel Policies

Contact Us

Email Inquiry: bali.grand@hyatt.com

Check-in & Checkout Policies

Regular check-in and checkout times are set at 3 p.m. and noon, respectively, and guests must be 18 years or older with photo identification to check in and check out at Grand Hyatt Bali.

Pet Policy

Grand Hyatt Bali does not allow pets except service animals. For questions about our pet policy, please contact our team at +62 361 77 1234.

No Smoking

All rooms are smoke-free, and charges will apply for smoking in the room. For more information about our hotel policies, please contact our team at +62 361 77 1234.

Sustainability Policies

A healthy environment is important for all people to be their best. Hyatt is committed to advancing environmental action so that destinations around the world are vibrant for our guests, colleagues, and communities.

Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet, and responsible business here.

 

Disposable Guest Amenities

As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us after check-in.

 

Bottled Water

To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your drinking vessel with drinking water available throughout the hotel.