Hotel Policies

Care & Cleanliness Commitment

Guided by our purpose of care and experience delivering world-class hospitality for more than 60 years, Hyatt's Global Care & Cleanliness Commitment builds on our existing rigorous safety and cleanliness protocols. More information on Hyatt’s commitment can be found here.

Some specific health and safety measures currently in place at
Park Hyatt Washington DC include:

GBAC STARTM cleanliness and training accreditation through the Global Biorisk Advisory Council (GBAC)

Trained Hygiene & Wellbeing Leader and team, responsible for the hotel adhering to all operational protocols and trainings

Cleanliness and Safety, With You in Mind

Sanitizer stations prominently placed throughout hotels

Increased frequency of cleaning with hospital-grade disinfectants on all high-touch surfaces, guestrooms and shared spaces 

Enhanced food safety and hygiene protocols

Colleague temperature checks, and compliance with local government requirements

Removal of certain high-touch items from guestrooms

Distance Can't Stop Us From Caring

Face coverings for guests and Hotel Staff mandated in accordance with Hyatt policy and local guidance.

Social distancing signage

Personal protection equipment, worn in accordance with local guidance

Spacing measures and capacity guidelines

Elevator spacing and revised maximum capacity guidelines—elevators, fitness centers and more

Reconfiguration of meeting room set-ups

Knock-and-go room service

Contactless housekeeping services

Less Contact, More Care though the World of Hyatt App featuring:

Mobile check-in and checkout

Instant access to your guest room with Hyatt Mobile Entry

Curated meditations from Headspace

Grab-and-go meal ordering

Hotel bill

Know Before You Go:

Please be aware of the latest updates on hotel services and operations:

Housekeeping: At this time, we appreciate our guests may prefer the opportunity to limit potential contact points with others in their space. As such, Park Hyatt Washington DC has adjusted standard daily guestroom housekeeping services to be provided as a contactless service and on request only. All requests must be made by noon for same day service.  Please know that periodic safety and wellbeing checks in guestrooms will still occur.

Fitness Center: Fitness Center is open with limited capacity due to social distancing. All hotel pools and spas are currently closed based on local regulation.

Valet Parking: Valet parking is available. Self-parking is also available for those who prefer less contact. The nightly fee for all parking is $56.

Blue Duck Tavern: Restaurant is open. Please make a reservation in advance to confirm availability. Restaurant reservations can be made at: https://www.blueducktavern.com/  There is also a link to the Blue Duck Tavern website on our dining page. 

Pet Policy

 
Only dogs are allowed under the pet policy. A non-refundable $150 pet fee will be applied to your stay (up to seven days).  For extended stays please contact the hotel directly to determine the rate. Only dogs weighing up to 50 pounds or two dogs under a combined weight of 75 pounds are permitted.
Please note there is a $5 package fee for each item mailed to the hotel.