Hotel Policies

Firearms Policy

The safety and security of our guests and associates is of utmost importance to Hyatt. This policy is designed for the protection of our guests and associates, and pertains to the presence of firearms on hotel premises.

Hyatt recognizes that guests or visitors may legally possess firearms for a variety of legitimate purposes. This policy is intended to create a safe environment for all guests and visitors by providing appropriate guidance over the custody of firearms on our premises.

Hotel premises are private property. Guests or visitors of a Hyatt hotel who lawfully are permitted to possess a firearm, may bring such firearm onto hotel premises for storage purposes only. Any guest or visitor who is in possession of a firearm on hotel premises is personally responsible for abiding by all applicable federal, state and local laws with respect to firearms, in the jurisdiction where the hotel is located and ensuring that the firearm is:


secured in a locked, hard-sided firearm container provided by the guest; and

securely safeguarded at all times in a guest room (or personal vehicle), except when transporting the firearm into or out of the hotel.

Guests who fail to abide by this policy may be asked to leave the hotel premises. A blanket exception to the restrictions described in this policy statement applies only to law enforcement officers and designated military personnel, who are on-duty and required to carry firearms in the performance of their duties. No exemption to this policy is allowed for private persons, even those licensed and permitted to carry a firearm, and/or where applicable, to conceal-carry a firearm.

Questions concerning this policy or its implementation may be addressed to Hyatt’s Global Security department.

Pets Policy

This hotel does not normally allow pets, with the exception of ADA-assisting service animals. However, due to the needs of our traveling guests we will allow one small pet, provided the following rules are adhered to at all times:

Animals must be in crate/cage at all times while in the room

Guests with animals should not linger in the hotel lobby

Housekeeper must have access to the room at all times

Animals must be quiet, as noise can be disruptive toward other guests

Any damage to sleeping room or hotel will be charged to the credit card on file

Please note if the hotel receives any complaints from guests or employees regarding the animal, the hotel reserves the right to act in its own interests and guest may be asked to relocate the animal from the premises.

Upon leaving the hotel, those rooms in which the mentioned animal has stayed in, must be fumigated, and shampooed. Guest agrees to provide a $75.00 non-refundable deposit, per room, for these cleaning charges.

Should the pet owner not agree to the preceding terms, Hyatt Regency DFW has the right to relinquish the guestrooms reserved for the owner.