Hotel Policies

Caring for Your Wellbeing

In response to COVID-19, we have taken extra care to prepare your room by enhancing our stringent cleaning procedures with the following additional measures.

 

 

In-Room

Inroom

In-Room

  • Sanitization of high-touch areas using a high-grade disinfectant
  • Complimentary hand sanitizers provided in your amenities

 

 

Dining Outlets

Dining Outlets

  • Implementation of a comprehensive food safety management system
  • Sanitization of tables, chairs, condiment holders and menus before seating guests
  • Use of mask and gloves by all associates when preparing meals and plating dishes
  • Alcohol wipes for your uses
  • Placement of cutlery inside napkins

Check In

Check In

  • Disinfection of key cards
  • Sanitization of counter and table surfaces
  • Sanitization of pens after every guest use
  • Mandatory masks for our front desk associates
  • Hand sanitizing gels for guests’ use
  • Temperature screening for all guests 
These precautionary measures are in line with Hyatt’s commitment to Caring for Your Wellbeing.