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Notice of Electrical Facilities Inspection and Maintenance

Please be informed that from February 6th (Monday) to February 8th (Wednesday), the hotel will be conducting an annual inspection of electrical equipment and maintenance of AO Spa & Club. In addition to modified operation hours for the swimming pool area, some restrictions will be affecting the usage of public spaces and guestroom services. We apologize for any inconvenience and we appreciate your understanding.

【Special Operation Hours】

Affected Area

Time

Detail

Andaz Lounge, Hotel Lobby, Smoking Room, Bathroom (51F)

Feb.7
1:00 - 5:00

Limited lighting
*Coffee machine unavailable at Andaz Lounge

In-room Dining                       

Feb.6 22:30 – Feb.7 7:00

A limited room service menu will be in place.
Please revert to the printed in-house menu, included in the hotel compendium.

AO Spa & Club (37F) 

Feb.6

Swimming pool, whirlpool bath, floating jet pool, carbonated pool: closed
Spa reception and locker area: 6:30 - 22:00
Fitness Center: Closed from 22:00 onward

Feb.7

Swimming pool, whirlpool bath, floating jet pool, carbonated pool: closed
Spa reception and locker area: 6:30 - 22:00
Fitness Center: Open from 6:30

Feb.8

Swimming pool: 12:00 - 22:00
Whirlpool bath, floating jet pool, carbonated pool: 6:30 - 22:00
Spa reception and locker area: 6:30 - 22:00
Fitness Center: 24 hours

*If you wish to use the temporarily unavailable spa facilities during the inspection from February 6th to 8th, we will guide you to a partner facility. Advance reservation is required to use the partner facility. We kindly ask to contact the Spa Host at the AO Spa & Club for more information about the arrangement.


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World of Hyatt Loyalty Program
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As a World of Hyatt loyalty member, earn points on hotel and restaurant visits redeemable for room upgrades, rewards and more at Hyatt hotels around the world.

Become a World of Hyatt Member here.


Awards
Worldwide Recognition for Andaz Style Hospitality
2021

Andaz Tokyo Toranomon Hills is honored to receive worldwide recognition for Andaz style hospitality. These celebrated recognitions are a testament to the quality of the facilities and service that go beyond our guests' expectations.

4-Star Hotel & Spa in 2021 Star Awards – Forbes Travel Guide

Top 10 Hotels in Tokyo 2020 – Travel + Leisure

Best Hotels in Japan 2020 – DestinAsian Readers’ Choice Awards

Best Hotels in Tokyo 2019 – Conde Nast Traveler

Traveler's Choice Best Luxury Hotels in Japan 2019 – TripAdvisor

The 15 Best Rooftop Bars in the World 2019 – Conde Nast Traveler Times