Hotel Policies
Safety First, Wellbeing Always
Thank you for choosing Hyatt Regency Chicago. Guided by our purpose of care, and to ensure the safety and wellbeing of colleagues and guests, we have implemented enhanced hygiene and cleanliness measures. The following are a few ways we are committed to keeping a safe and healthy environment:
Hotel compliance with a rigorous accreditation through GBAC STAR™
New colleague training and support, including a dedicated onsite Hygiene Manager
Social distancing guidance throughout the hotel
Contactless arrival and departure experience features available through World of Hyatt mobile app, including:
Online check-in and check-out
Remote/touchless guestroom key
Digital retrieval of guestroom bill
Enhanced and increased cleaning and sanitization of guest rooms, public areas, restrooms, fitness center and all other high-touch areas
Hand sanitizer stations placed in all public areas
Hotel colleagues & guests are required to wear face coverings, per direction from the state of Illinois
All hotel colleagues to utilize proper protective equipment & follow proper hand washing & sanitizing protocols
For more information on Hyatt’s Global Care and Cleanliness Commitment, visit https://www.hyatt.com/info/global-care-and-cleanliness-commitment