Hotel Policies

Safety First, Wellbeing Always

We have introduced a multi-layered Global Care & Cleanliness Commitment that builds on Hyatt’s existing rigorous protocols and includes: 

  • Trusted medical and industry advisors to help Hyatt think beyond cleanliness–and advance care across the entire hotel experience
  • Cleaning, disinfection and infectious disease prevention accreditation by the Global Biorisk Advisory Council (GBAC)
  • Dedicated Hygiene & Wellbeing Leaders at each hotel to enforce new sanitization protocols and colleague resources

For more information on Hyatt’s Global Care and Cleanliness Commitment, visit

Pet Policy

With the exception of service animals, pets are not allowed at Hyatt Regency Chicago. If you have any questions about the policy, please contact the hotel directly at (312) 565-1234.
Hyatt Regency Chicago is a non-smoking hotel.
Guests must be at least 21 years of age to rent and check into a room.