Hotel Policies
Safety First, Wellbeing Always
We have introduced a multi-layered Global Care & Cleanliness Commitment that builds on Hyatt’s existing rigorous protocols and includes:
- Trusted medical and industry advisors to help Hyatt think beyond cleanliness–and advance care across the entire hotel experience
- Cleaning, disinfection and infectious disease prevention accreditation by the Global Biorisk Advisory Council (GBAC)
- Dedicated Hygiene & Wellbeing Leaders at each hotel to enforce new sanitization protocols and colleague resources
For more information on Hyatt’s Global Care and Cleanliness Commitment, visit https://www.hyatt.com/info/global-care-and-cleanliness-commitment
Pet Policy
Shipping / Receiving / Package Handling
The labeling on your packages should include:
YOUR NAME (or person claiming packages) / HOTEL GUEST
ORGANIZATION NAME and DATES OF FUNCTION
HYATT REGENCY CHICAGO
151 EAST WACKER DRIVE CHICAGO, IL 60601
Current handling fees* are as follows:
Letter $5.00
Inbound | Receiving
Packages up to 5 lbs $5.00
Packages 6- 20 lbs $15.00
Packages 21-50 lbs $25.00
Packages 51 lbs & over $60.00
Skids/ Pallets $250.00
Outbound | Shipping
Packages up to 5 lbs $15.00
Packages 6- 20 lbs $15.00
Packages 21-50 lbs $15.00
Packages 51 lbs & over $15.00
Skids/ Pallets $250.00
*Fees are subject to change