Hotel Policies
Grand Hyatt Kauai is committed to upholding the highest standards of cleanliness in an effort to ensure our colleagues and guests enjoy a healthy, safe and comfortable environment. We want you to feel confident in the care we are providing, and want to reiterate that your safety and wellbeing are our highest priority.
Operational updates and some specific health and safety measures currently include:
- Training and certification for hygiene and cleanliness
- Increased frequency of cleaning with hospital-grade disinfectants and electrostatic disinfectant sprayer in guestrooms and shared spaces
- Enhanced food safety and hygiene protocols
- Hand sanitizer stations throughout resort
- Protective equipment for hotel colleagues
- Physical distancing guidance throughout resort
- Signage in all restrooms on CDC hygiene recommendations
- For information on current travel requirements to Hawaii due to COVID19 click here.
HOUSEKEEPING
- Disposable paper cups in lieu of glassware
- Gloved and masked personnel when in guest room
- Hospital grade disinfectant utilized to clean rooms
IN-ROOM DINING
Disposable serveware
Pet Policy
Resort Fee Policy
A Resort Fee of $40 per room/per night (plus tax) includes:
Self-parking
Welcome lei
Reusable logo tote bag
Two reusable water bottles
Purified water stations
Nespresso coffee maker with coffee & tea in guestrooms
Poipu Bay Golf Course shuttle service
Access to 24 hour Anara Spa fitness center
Complimentary fitness and yoga classes (14 years & older)
Guided sunrise walk
One hour tennis court time daily (reservations required) - equipment rental available
Recreational bicycle use
Hawaiian Cultural Center
Self-service laundry (washer, dryer, detergent)
Intro SCUBA lessons
In-room safe
Unlimited local and toll-free calls
Boarding pass & incoming fax printing
Hawaiian artisans daily in lobby
Nightly live entertainment
Lei-making, hula, ukulele and other cultural lessons
Koi fish feeding, parrot talk, hydroponic garden tour
Sunscreen and after-sun lotion at recreation desk
Arrival-departure hospitality lounge