Hotel Policies
Grand Hyatt Kauai is committed to upholding the highest standards of cleanliness in an effort to ensure our colleagues and guests enjoy a healthy, safe and comfortable environment. We want you to feel confident in the care we are providing, and want to reiterate that your safety and wellbeing are our highest priority.
Operational updates and some specific health and safety measures currently include:
- Training and certification for hygiene and cleanliness
- Increased frequency of cleaning with hospital-grade disinfectants and electrostatic disinfectant sprayer in guestrooms and shared spaces
- Enhanced food safety and hygiene protocols
- Hand sanitizer stations throughout resort
- Protective equipment for hotel colleagues
- Physical distancing guidance throughout resort
- Signage in all restrooms on CDC hygiene recommendations
- For information on current travel requirements to Hawaii due to COVID19 click here.
HOUSEKEEPING
- Disposable paper cups in lieu of glassware
- Gloved and masked personnel when in guest room
- Hospital grade disinfectant utilized to clean rooms
IN-ROOM DINING
Disposable serveware
Resort Fee Policy
A resort fee of $45.00 per night plus tax (subject to change) is applied to each room each night of your stay in order to provide the following services and amenities, which enhance the guest experience.
Welcome lei
Self parking
Reusable logo tote bag located in closet
Two reusable water bottles per stay
Purified water stations
Access to 24-hour Anara Spa fitness center
Fitness & Yoga classes at Anara Spa (14 years old & up) per daily activities schedule
Guided sunrise walk
Hawaiian cultural center - cultural activities, lei making, ukulele and hula lessons
One hour tennis or pickleball court time daily - see valet for availability
Recreational bicycle use - see valet for availability
Nespresso® coffee maker with coffee and tea in room
Self-service laundry washer, dryer and detergent
Nightly entertainment at Seaview Terrace
In-room safe
Unlimited local and toll-free calls
Guest Computers near lobby
Hawaiian artisans daily in lobby
Koi fish feeding and parrot talk
Sunscreen & after sun lotion at pool desk
Arrival/Departure Lounge - offering lounge area, showers, computers