Hotel Policies

Grand Hyatt Kauai is committed to upholding the highest standards of cleanliness in an effort to ensure our colleagues and guests enjoy a healthy, safe and comfortable environment. We want you to feel confident in the care we are providing, and want to reiterate that your safety and wellbeing are our highest priority. 

Operational updates and some specific health and safety measures currently include:

  • Training and certification for hygiene and cleanliness
  • Increased frequency of cleaning with hospital-grade disinfectants and electrostatic disinfectant sprayer in guestrooms and shared spaces
  • Enhanced food safety and hygiene protocols
  • Hand sanitizer stations throughout resort
  • Protective equipment for hotel colleagues
  • Physical distancing guidance throughout resort
  • Signage in all restrooms on CDC hygiene recommendations
  • For information on current travel requirements to Hawaii due to COVID19 click here.

HOUSEKEEPING

  • Disposable paper cups in lieu of glassware
  • Gloved and masked  personnel when in guest room
  • Hospital grade disinfectant utilized to clean rooms

IN-ROOM DINING

    Disposable serveware

 

 

 

 

 

Resort Fee Policy

A resort fee of $45.00 per night plus tax (subject to change) is applied to each room each night of your stay in order to provide the following services and amenities, which enhance the guest experience.

Welcome lei

Self parking

Reusable logo tote bag located in closet

Two reusable water bottles per stay

Purified water stations

Access to 24-hour Anara Spa fitness center

Fitness & Yoga classes at Anara Spa (14 years old & up) per daily activities schedule

Guided sunrise walk

Hawaiian cultural center - cultural activities, lei making, ukulele and hula lessons

One hour tennis or pickleball court time daily - see valet for availability

Recreational bicycle use - see valet for availability

Nespresso® coffee maker with coffee and tea in room

Self-service laundry washer, dryer and detergent

Nightly entertainment at Seaview Terrace

In-room safe

Unlimited local and toll-free calls

Guest Computers near lobby

Hawaiian artisans daily in lobby

Koi fish feeding and parrot talk

Sunscreen & after sun lotion at pool desk

Arrival/Departure Lounge - offering lounge area, showers, computers