Hotel Policies

Resort Fee Policy

A daily resort fee of $55.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

• Welcome lei
• Self parking
• Reusable logo tote bag located in closet
• Two reusable water bottles per stay
• Purified water stations
• Access to 24-hour Anara Spa fitness center plus Fitness & Yoga classes (14 yrs & up) - see daily activities schedule
• Guided sunrise walk
• Hawaiian cultural center - cultural activities, lei making, ukulele and hula lessons
• One hour tennis or pickleball court time daily - Equipment rental available.
• Recreational bicycle use see valet for availability
• Self-service laundry washer, dryer and detergent
• Nightly entertainment at Seaview Terrace
• Koi fish feeding and parrot talk
• Sunscreen & after sun lotion at pool desk
• Arrival/Departure Lounge - offering lounge area, showers, computers
• Kids 5 & under eat free @ Ilima Terrace breakfast buffet
• $20 discount on green fees at Poipu Bay Golf Course
• Shuttle service to Poipu Bay Golf & clubhouse
• Nightly shuttle in local area
• Beach chairs and umbrellas for beach use
• Hydroponic garden tours 2x/week

Pet Policy

The hotel does not allow pets except for service animals. *We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.

Smoking Policy

All indoor public areas within the resort are non-smoking. Smoking is permitted only in designated outdoor smoking areas. Smoking is not permitted in guest rooms, suites, lanais (balconies), or other non-smoking areas. 

In accordance with the State of Hawaii Smoke-Free Law (HRS 328J), smoking is prohibited in enclosed public places, including hotel lobbies, restaurants, bars, banquet rooms, and other common areas. We thank you for supporting our commitment to a healthy, comfortable environment for all our guests.