Hotel Policies
Grand Hyatt Kauai is committed to upholding the highest standards of cleanliness in an effort to ensure our colleagues and guests enjoy a healthy, safe and comfortable environment. We want you to feel confident in the care we are providing, and want to reiterate that your safety and wellbeing are our highest priority.
Operational updates and some specific health and safety measures currently include:
- Training and certification for hygiene and cleanliness
- Increased frequency of cleaning with hospital-grade disinfectants and electrostatic disinfectant sprayer in guestrooms and shared spaces
- Enhanced food safety and hygiene protocols
- Hand sanitizer stations throughout resort
- Protective equipment for hotel colleagues
HOUSEKEEPING
- Disposable paper cups in lieu of glassware
- Hospital grade disinfectant utilized to clean rooms
Resort Fee Policy
A resort fee of $45.00 per night (subject to change) is applied to each room each night of your stay in order to provide the following services and amenities, which enhance the guest experience.
- Welcome lei
- Self parking
- Reusable logo tote bag located in closet
- Two reusable water bottles per stay
- Purified water stations
- Access to 24-hour Anara Spa fitness center
- Fitness & Yoga classes at Anara Spa (14 years old & up) per daily activities schedule
- Guided sunrise walk
- Hawaiian cultural center - cultural activities, lei making, ukulele and hula lessons
- One hour tennis or pickleball court time daily - see valet for availability
- Recreational bicycle use - see valet for availability
- Nespresso® coffee maker with coffee and tea in room
- Self-service laundry washer, dryer and detergent
- Nightly entertainment at Seaview Terrace
- In-room safe
- Unlimited local and toll-free calls
- Guest Computers near lobby
- Hawaiian artisans daily in lobby
- Koi fish feeding and parrot talk
- Sunscreen & after sun lotion at pool desk
- Arrival/Departure Lounge - offering lounge area, showers, computers
Future Changes: Bookings on and beyond January 01, 2024 - A daily resort fee of $55.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.
- Welcome lei
- Self parking
- Reusable logo tote bag located in closet
- Two reusable water bottles per stay
- Purified water stations
- Access to 24-hour Anara Spa fitness center
- Fitness & Yoga classes at Anara Spa (14 yrs & up) - see daily activities schedule
- Guided sunrise walk
- Hawaiian cultural center - cultural activities, lei making, ukulele and hula lessons
- One hour tennis or pickleball court time daily - Reservations required. Equipment rental available.
- Recreational bicycle use see valet for availability
- Nespresso® coffee maker with coffee and tea in room
- Self-service laundry washer, dryer and detergent
- Nightly entertainment at Seaview Terrace
- Koi fish feeding and parrot talk
- Sunscreen & after sun lotion at pool desk
- Arrival/Departure Lounge - offering lounge area, showers, computers
- Kids 5 & under eat free @ Ilima Terrace breakfast buffet
- $20 discount on green fees at Poipu Bay Golf Course
- Shuttle service to Poipu Bay Golf & clubhouse
- Nightly shuttle in local area
- Beach chairs and umbrellas for beach use
- Hydroponic garden tours 2x/week