Impressum + Policies
Information provided according to Sec. 5 German Telemedia Act (TMG)
HI Mainz Rhine Operations GmbH
Represented by the Managing Director
T: +49 6131 73 1234
F: +49 6131 73 1235
Entry in the Handelsregister
Registering court: Mainz
Registration number: HRB 5618
VAT Id number according to Sec. 27 a German Value Added Tax Act:
The European Commission provides a platform for online dispute resolution (OS): https://ec.europa.eu/consumers/odr.
Please find our email in the imprint/legal notice.
Hyatt Regency Mainz does not take part in online dispute resolutions at consumer arbitration boards.
Data protection officer contact
Hyatt Hotels & Resorts
Attn: Consumer Affairs
9805 Q Street
Omaha, NE 68127
Liability for Contents
As service providers, we are liable for own contents of these websites according to Sec. 7, paragraph 1 German Telemedia Act (TMG). However, according to Sec. 8 to 10 German Telemedia Act (TMG), service providers are not obligated to permanently monitor submitted or stored information or to search for evidences that indicate illegal activities.
Legal obligations to removing information or to blocking the use of information remain unchallenged. In this case, liability is only possible at the time of knowledge about a specific violation of law. Illegal contents will be removed immediately at the time we get knowledge of them.
Liability for Links
Our offer includes links to external third party websites. We have no influence on the contents of those websites, therefore we cannot guarantee for those contents. Providers or administrators of linked websites are always responsible for their own contents.
The linked websites had been checked for possible violations of law at the time of the establishment of the link. Illegal contents were not detected at the time of the linking. A permanent monitoring of the contents of linked websites cannot be imposed without reasonable indications that there has been a violation of law. Illegal links will be removed immediately at the time we get knowledge of them.
Children under the age of 12 stay for free in the room of their parents. We are happy to provide you with a baby bed or an extra bed for children under 12. An extra bed for adults will be charged at €35 per night. Please note that extra beds can only be provided in the Club Deluxe King category.
For a second room booking for children under the age of 12, we can offer you, depending on availability, a second room at a family rebate of 50% of the room rate.
Our Very Important Baby (VIB)-Service is free and we provide a baby crib and body care products for babies upon arrival. Our rooms have childproof sockets and night lights. Our little guests will also receive a welcome gift upon arrival and our entertainment system has a selection of children`s movies.
In addition we keep the following ready for you on request:
- Baby food and drinking bottle
- Children’s bathrobe and slippers for older children
- Babysitter service upon prior notification (€25 / hour)
- Bicycles with child seat upon request at least 24 hours in advance
Breakfast for children up to six years is free. Breakfast price for children between 6 and 12 years is €15. For buffet and brunch, we charge 50%. We offer a special kid’s menu and have children’s dishes, children’s high chairs and coloring books available at our restaurants.
Spa & Fitness
In the spa and fitness area, children under the age of 16 are permitted only under the supervision of their parents. Swim diapers and children’s bathrobes are available on request. The fitness area can only be used by persons aged 18 or above.
For your dog’s stay in our hotel, we will charge a fee of €35 per dog per night.
Dogs have to be kept on a leash anywhere in the hotel at all times. Please understand that we do not allow dogs in the spa and fitness area or in the Regency Club.
We are happy to offer you our free VID ‘Very Important Dog’ Service:
- Dog biscuit to welcome your companion to the room
- Cozy dog bed for the night
- Dog bowl for an appropriate meal
- Map for your daily walks available at the front office
Dog sitter service can be booked upon request at €25 / hour.
Our hotel is a non-smoking hotel. Smoking is only permitted in designated areas. Please note that we will charge an additional cleaning fee of €100 for prohibited smoking in our hotel rooms.