News + Events

The 2G-Plus rule applies in the complete indoor areas of the hotel, at our restaurants, bars and the spa:

• Vaccinated or recovered.
• Plus, in addition proof of a negative corona test from the current day.
• Children up to 11 years are exempt from the obligation to provide evidence, 12 to 17 year olds require a negative test certificate (not older than 24 hours).
• In case of a stay of several days, a new negative test is required every 72 hours - counting from the time of the 1st test.
• Those who have been boostered (from the day of the booster vaccination), recently (<3 months) recovered or recently been vaccinated are exempt from the obligation to be tested.
• 2G regulation applies for hotel’s outside venues.

Please have the following documents ready upon arrival

• Proof of your vaccination or recovery status
• Negative Corona test result
• Identification document

Please find all details and further information about the current coronavirus requirements of our state here.

This is how we all protect ourselves:

• Corona rapid test centre next to the hotel, daily opened: 8:00 AM - 8:00 PM. Click here to make an appointment.
• In all public areas, a medical face mask is required. Exceptions apply to children under 6 years and to the following areas: the seating areas of the restaurant.
• Observance of general infection control measures.
• Please only visit us if you feel healthy. Unfortunately, we are also not allowed to welcome you at our hotel if you have any of the stated symptoms here that are often associated with COVID-19.

Learn more about Hyatt`s Global Care and Cleanliness Commitment about Contactless Care at Hyatt - several contactless services for less direct contact during your stay.

In close proximity to the winter harbour,  a security harbour for smaller ships and boats on the Rhine, we also offer you a safe harbour with the highest hygiene and security standards for a pleasant stay.

Arrival and Check-In

• Hand disinfectant dispensers at the hotel entrance and at the reception.
• Reception counter is equipped with plexiglas panels for less direct contact.
• LUCA APP: register on site or download the app before arrival for a safety stay in our restaurants and at the spa.

Transportation & Parking

• 3G applies in public transportation and wearing of medical face mask is mandatory.
• Parking possibility in the hotel's underground car park.
• Valet parking is not available at the moment.
• More information about transportation and parking can be found here.

Public Areas

• Hand disinfectant dispensers can be found in front of the guest elevators, at the entrance to the Bellpepper restaurant, in front of the guest restrooms, at the spa and in the meeting area.
• In all public areas, a medical face mask is mandatory. Exceptions apply to children under 6 years and to the following areas: the seating areas of the restaurant, in the pool, in the sauna and the showers of the spa area, on the fitness equipment and during facial treatments.
• If required, you can get a face mask at the reception.
• Contactless card payment is possible in all areas.
• A maximum of 2 persons (or one household) may use the elevator at the same time.

Rooms & Suites

• We clean your room after three nights (or more often on request) between 9:00 AM and 2:00 PM.
• After departure rooms are disinfected.
• Laundry service: Mon - Sat, 8:00 AM - 12:00 PM; express cleaning is currently not possible

Dining, Room Service & Regency Club

• Information, opening hours and menus can be found here.
  
• All menus are also accessible via QR Code at the restaurants and in your guestrooms.
• Contactless Room Service possible.
• Regency Club: Club Lounge (6th floor) temporarily closed. Regency Club offers therefore currently at the M-Lounge.

Spa & Fitness

• The use of each area is limited: pool: 75 min., sauna: 20 min., fitness area 45 minutes; Timeslots can only be guaranteed with an advanced booking. You can book your time slots three days in advance here.
  
• Find more information about the spa and our hygiene measurements.

For further questions and information, please contact the reception.

Accept responsibility.

Since May 2021, Hyatt Regency Mainz maintains a partnership with Clean the World, a global leader in water, sanitation, hygiene, and sustainability.

Once a month, instead of throwing away used soap of departure guests, the hotel hands it over to Clean the World. They also accepts the used, single-use bathroom bottles. These bottles are either fully recycled or recovered for energy. The hotel bears the costs incurred in full, but the opportunity to contribute to people who need help and to act sustainably and protect the environment justifies the effort in every respect.

For the hotel, it is therefore a valuable experience and extremely motivating to know that alleged waste can become an important bearer of hope in terms of health and joie de vivre. 

The hotel is a proud participant in Hyatt Loves Local, a new initiative that enables Hyatt hotels around the world to support small local businesses deeply affected by the COVID-19 pandemic.

From chefs and wellness experts to farmers and artists, the small businesses in Mainz help to define the culture of our community.

As a participant in Hyatt Loves Local, Hyatt Regency Mainz teames up with local artists to provide them with additional exhibition space, and to offer the guests and residents of Mainz a unique art experience with free entry.

We are now pleased to welcome the artist Christine Hübner to make our reception hall available as an exhibition space!

Where: Hyatt Regency Mainz, hotel lobby, Templerstrasse 6, 55116 Mainz

Who: Christine Hübner

When: Daily until 21 March 2022

The "2G-Plus" rule applies. For more information, please contact annabelle.hans@hyatt.com.