IMPORTANT UPDATE: We are pleased to share that following the compulsory testing notice issued on March 13, 2021, all our hotel associates received a negative COVID-19 test result on March 15. Thank you for your understanding and for reaching out to us enquiring about the health and wellbeing of our colleagues. We apologize for any inconvenience the notice may have caused. Please rest assured that all impacted areas of the hotel have been thoroughly cleaned and sanitized.  As always, we are upholding the highest standards of cleanliness and have in place appropriate measures in response to COVID-19. Again, we thank you for your support, and we look forward to welcoming you soon to the Grand Hyatt Hong Kong.

In light of the recent COVID-19 developments and for precautionary measures, we would like to inform you these restrictions when entering Hong Kong: 

• Until further notice, inbound travellers (including Hong Kong and non-Hong Kong residents) arriving from mainland China, Macau, or Taiwan will be subject to a 14-day compulsory quarantine, while approved “Return2HK” travel scheme travellers will be exempted.
• Until further notice, inbound travellers (including Hong Kong and non-Hong Kong residents) who have stayed in the United Kingdom and South Africa for more than two hours in the past 14 days will not be allowed to board for Hong Kong.
• Hong Kong residents arriving from other overseas countries will be subject to a 21-day compulsory quarantine at designated quarantine hotels.

We request all guests arriving in Hong Kong to complete the government mandated quarantine or medical surveillance period at an alternate location before checking in at the hotel, as the property is not designed to operate as a quarantine facility.

Useful websites:

• For the latest quarantine guideline: Hong Kong SAR Government's Official Website
• For the enhanced hygiene measures at the hotel: Hotel Policies page
• For the latest dining options at the hotel: Hotel Dining Information page

Face masks – Required in hotel indoor public areas and when moving around in outdoor areas.

The construction outside the hotel is part of the government’s land reclamation project, which is at times visible from and audible at the hotel.