Hotel Policies

Resort Fee Policy

During your stay at you’ll enjoy endless benefits. Take your time to indulge in exclusive benefits back at our hotel, including:

Premium Wireless Internet for up to 6 devices

Green Fees/Club Rentals at Back Bay Golf Course

Beach Cruisers (up to 2 hours complimentary)

Tea and Coffee in the room

Tranquility Kits with ear plugs and sleep masks

Variety of Games including shuffleboard, giant chess, ping pong, foosball, soccer nets, volleyball etc

Water Slide and Splash Pad

3 Luxurious Pools with separate hot tub surronded by inviting lounges in our tropical resort setting with New Cabanas

24 Fitness Center with 2 Pelotons

Commemorative Kids Cup

Fresh Baked Cookie upon Arrival

Business Center/Computer Access

Local and 800 Calls

Beach Kits Available (includes 2 chairs and an umbrella)

Kid's Picnic Tables

In Season-Recreation led activities at the Oasis Pool

Friday night S'mores (March through September)

Dive in Movie (June through September)

A daily resort fee of $30 plus taxes will apply to all room nights.

Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:
Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Ask for a referral to a reputable kennel if the Hyatt hotel you are visiting does not offer dog-friendly rooms. All exempt properties have these on file.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

$150 for 1-6 nights

Additional deep cleaning fee of $150 for nights 7-30

An additional fee will be assessed at the Hotel’s discretion for stays longer than 30 nights