Safety First, Wellbeing Always


As we welcome you back, you can have peace of mind knowing we are taking precautionary measures across Hyatt hotels worldwide to maintain a safe environment for our guests, customers, and colleagues. Specifically, here are some enhanced cleanliness and wellbeing measures that you will see and experience at Hyatt hotels in the Americas


·       Cleaning and sanitization include the use of hospital-grade disinfectants as well as exploring and testing the use of electrostatic sprayers.

·       We are also implementing enhanced cleaning protocols for guestrooms, including the removal of high-touch items and minimizing the number of times our hotel teams enter guestrooms. Daily housekeeping services are available.  Please text us at 949-518-0490 or call us by dialing “0” from any house phone.


Pools - Open daily from 8:00 AM - 8:00 PM  Water slide and splash pads are open upon request between 8:00 AM and 4:00 PM

Back Bay Golf Course - Open Daily 8:00 AM – 4:00PM

Bike and Beach Rentals  - Open Daily 8:00 AM – 4:00 PM

Fire pitsAvailable for reserve nightly 5:00 PM – 8:00 PM. Included in your resort fee.
Purchase S’mores from guest services or text 949-518-0490.

Resort Fee Policy

A daily resort fee of $40.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information. 
  • Premium Wireless Internet for up to 6 devices
  • Green Fees/Club Rentals at Back Bay Golf Course
  • Beach Cruisers (up to 2 hours complimentary)
  • Variety of Games including shuffleboard, ping pong, foosball, volleyball,etc.
  • Water Slide and Splash Pad
  • Access to 3 Pools and 3 hot Tubs and Facilities
  • In Season - Recreation led activities at the Oasis Pool
  • Beach Kits Available (Includes 2 chairs and an umbrella)
  • Local and 800 Calls
  • Personalized Guest Request texting service for 24 hour assistance
  • Electric Car Charging Based on Availability and upon request
  • Saturday Dive In Movies (Seasonal)
  • Fire Pit Experiences
  • Golf Club Storage
  • 24 Hour Fitness Center Access
  • 2 bottled water in guest room

Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:
Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Ask for a referral to a reputable kennel if the Hyatt hotel you are visiting does not offer dog-friendly rooms. All exempt properties have these on file.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

$150 for 1-6 nights

Additional deep cleaning fee of $150 for nights 7-30

An additional fee will be assessed at the Hotel’s discretion for stays longer than 30 nights