Hotel Policies

Resort Fee Policy

During your stay at you’ll enjoy endless benefits. Take your time to indulge in exclusive benefits back at our hotel, including:

Premium wireless internet for up to 6 devices

Green Fees at Back Bay Golf Course

Bicycle rentals

Tea & Coffee in room

Tranquility Kits with ear plugs and sleep mask

Hotel activities: Volleyball, ping pong, shuffleboard, life size chess, horse shoes & water slide

3 luxurious pools each with separate hot tub surrounded by inviting chaise lounges in our tropical resort setting

Fitness Center Access

Commemorative Kids cup (as applicable)

Fresh baked cookie upon arrival

A daily resort fee of $27 plus taxes will apply to all room nights.

Pet Policy

We are happy to welcome your traveling canine companions.

To participate in the pet program:
Inform the hotel you’ll have a pet (or pets) staying with you at least three days in advance of your arrival.

Ask for a referral to a reputable kennel if the Hyatt hotel you are visiting does not offer dog-friendly rooms. All exempt properties have these on file.

Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.

Rates are as follows:

$100 for 1-6 nights

Additional deep cleaning fee of $100 for nights 7-30

An additional fee will be assessed at the Hotel’s discretion for stays longer than 30 nights