News + Events


Grand Hyatt Melbourne Russell Exterior
Hotel Service Update
March 2020
Due to the new stage 1 Federal Government restrictions on social gatherings, Collins Kitchen, Bistro Bar, Ru-Co Bar and City Club Health and Fitness Centre will be closed from midday local time 23 March 2020 and will be closed until further notice.
Grand Hyatt Melbourne Russell Exterior

Grand Hyatt Melbourne Awarded Australia's Best Luxury Hotel

2018 International Luxury Hotel Awards

Grand Hyatt Melbourne was announced Best Luxury Hotel for Australia at the 2018 International Luxury Hotel Awards held in Bangkok on Friday, 4th May 2018.

Evolving from the long established International Property Awards, the International Hotel Awards determine the finest hotels and hospitality companies worldwide. It is the only organisation to provide 5-star accolades at an international level, with its global competition rewarding excellence through a wide range of areas in the industry.

The judges for these awards recognised and applauded Grand Hyatt Melbourne’s achievement in consistently delivering exceptional luxury traveller experiences through its variety of services available for their guests.

“We are honoured to be named Best Luxury Hotel for Australia as these awards are judged by a team of highly experienced industry professionals. This award is a true testament to the passion and dedication of my colleagues who provide our guests with extraordinary service and care, which leads to creating lifelong memories from their stay,” said Ilan Weill, General Manager Grand Hyatt Melbourne.   

Positioned in one of the most premium locations on the Paris end of Collins Street, Grand Hyatt Melbourne has cemented itself as a leading luxury hotel with offerings such as:

Grand Hyatt Melbourne is a Finalist at the 2018 Qantas Business Travel Awards

Vote for Grand Hyatt Melbourne for Best Business Hotel.

Grand Hyatt Melbourne has been announced as a finalist in the competitive Best Business Hotel category at the 2018 Qantas Business Travel Awards.

Beginning in 2017, the awards celebrate and recognise achievement by hotels, restaurants, corporate retreats and conference centres that go above and beyond for today’s business travellers.

There are a total of 10 categories in the awards, with finalists selected by the Qantas magazine and Travel Insider teams in conjunction with a network of travel writers. Winners will be chosen by a judging panel including Neil Perry, Qantas’s creative director of food, beverage and service; Glen Schlehuber, managing director Oceania for Tiffany & Co; Carmen Pavlovic, CEO of production company Global Creatures; and Darren Simmons, Oceanic managing director of Acer.

Winners will be announced in the July issue of Qantas magazine. Readers can also vote for their favourite business hotel by voting online here.

As winners of the 2017 Readers’ Choice award, Grand Hyatt Melbourne was applauded for its impressive executive suites, award-winning breakfast buffet, complimentary long-term storage service for regular guests, entire floor dedicated to event spaces and its 24/7 fitness centre, which is the largest hotel gym in the southern hemisphere.

Grand Hyatt Melbourne Wins Best Breakfast for the Third Consecutive Year!

Grand Hyatt Melbourne is thrilled to announce Collins Kitchen has been awarded Best Breakfast at the 2017 Gourmet Traveller Australian Hotel Guide Awards for the third consecutive year, announced last night in Melbourne.  

The annual awards recognise the cornerstone experiences of any great hotel stay, from hotel of the year to best breakfast. The reviewers for these highly respected awards travel the country anonymously to provide readers with engaging and authentic reviews of the finalist properties before coming to a decision on the winners.

Executive Chef Jason Camillo and his team combine quality flavours with a bespoke selection of carefully cultivated located produce, crafted true to their origin and reflective of the environment in which they are created. This reflects Collins Kitchen’s philosophy, Food. Thoughtfully Sourced. Carefully Served.

“We are humbled, amazed and incredibly proud to win our third consecutive Gourmet Traveller Best Breakfast Award. There is an amazing amount of hard work, passion and dedication that goes into making a great breakfast through the efforts of all our chefs, service and stewarding teams along with our close partnerships with local Victorian farmers and producers who provide us with the real stars of the show, the local Victorian ingredients,” says Jason.


Grand Hyatt Melbourne Wins Big With Five Awards At The 2018 TAA (Vic) Accommodation Awards For Excellence

Grand Hyatt Melbourne has been awarded Deluxe Accommodation Hotel of the Year at the 2018 TAA (Vic) Accommodation Awards for Excellence, announced at a gala dinner on Thursday 22 June, 2018. This prestigious and highly competitive award was one of five awards the hotel won at the industry event.

“We are honoured to be recognised with five awards at Victoria’s most respected industry night,” said Ilan Weill, General Manager of Grand Hyatt Melbourne.

“In a destination so rich with fantastic hotels, we are truly humbled to be recognised as Deluxe Accommodation Hotel of the Year. It is an incredible achievement that I believe recognizes the excellence and empathy our teams demonstrate every day. We look forward to celebrating this award with our teams in the next few days,” he said.

The five awards won by Grand Hyatt Melbourne were:

Deluxe Accommodation Hotel of the Year
Outstanding Achievement in Training
Food and Beverage Services Employee of the Year – Sergio Diago
Hotel Industry Rising Star (26 years of age and under) – Bounthavy Hasackda
Revenue Manager Employee of the Year – Scott Nicholas

The TAA (Vic) Accommodation Awards for Excellence recognises Victoria’s finest accommodation hotels and venue staff and celebrates dedication and achievement in the hospitality industry. The voting criteria comprises of an industry peer vote and a mystery shopper judging process from a panel of industry professionals.

“We pride ourselves on our dedication to create wonderful experiences for our guests. Grand Hyatt Melbourne’ team members are the pinnacle of our success as a business, I am so happy for the numerous individual nominations team members had received and for the three people who have been recognised, along with an award for outstanding achievement in training. I truly believe that this demonstrates our commitment and care towards our colleagues and the interest in developing and training them,” said Ilan Weill.

“Thank you to TAA for once again for entrusting us with this prestigious event and allowing our service and culinary teams to showcase another event of excellence.”

As an iconic Melbourne property and a world-class hospitality provider, Grand Hyatt Melbourne continues to achieve high praise, placing itself among Australia’s group of elite hotels.