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We stayed in the king premium rooms ... worth the upgrade! Staff was accommodating, thrilling atmosphere on game day, and you cannot beat the location. Appreciated the shuttle to the Dean Dome.

Basketball Game day weekend

A beautiful place to stay for Christmas while visiting our son and daughter in law in Chapel Hill! Lovely Christmas decorations and yummy cookies!

A lovely Christmas stay in Chapel Hill!

a visit is well worth the time and experience to learn more about its history and appreciate the hotel and Chapel Hill area

Worth the Visit

Exceptional stay! Close to Franklin Street and of coursethe beautiful campus of UNC. I also loved how beautiful the Inn was decorated for Christmas.

Christmas in Chapel Hill

Short stay to see the town because my wife went there for college.  Was a lovely stay in a centralized location to see both the campus and the town.  Everyone was super friendly and helpful.

Great stay

Owner Response

We stayed two nights for an anniversary getaway. We were looking forward to sleeping in and relaxing around the hotel when we weren't Christmas shopping.  
GOOD: The room was perfect. I can't enough about how nice the furnishings, amenities, and decor is throughout the entire hotel, including our room. Housekeeping did an outstanding job; the place was spotless. Parking attendants made getting in and out very easy.  

BAD: The landscapers started blowing leaves just before 8AM. We're normally up very early for work, so 8 isn't very early for us, but we were surprised they allowed this right next to the rooms so early. It really defeated the point of such a luxurious room. Despite a few signs throughout the lobby discouraging student use, there was no effort to control  this activity by management, and it showed. We noticed as soon as we arrived. The lobby had students everywhere, many of them in sweatpants with headphones on and their feet up on the sofas. I get it, we're right next to campus. Not that long ago, my wife and I were college students also and we understand needing a quiet place to study; but there are plenty of plces on campus. Aside from the simple lack of decorum, it wasn't inviting at all. The lobby of a hotel like this is meant to be a lively and social place. Instead of feeling like we could have a drink and socialize or play a board game at the tables provided in the lobby, (There are no tables in the rooms for this) we were being side eyed by sophomores cramming for 1st semester exams that had no business there anyway. At $500+/night. I'd expect the management, which seemed non-existent, to kindly ask them to go study on campus.

Great location, convenient to downtown. Perfect rooms and amenities. Hotel management has room for improvement.

The perfect place to stay in the southern part of heaven.  The service the space the rooms the people all of it is excellent

Chapel Hill”s Finest

Great location and have beautiful hotel. The cookies are amazing, the staff is friendly, and just overall a great place to stay close to campus

Fun at UNC campus hotel

Beautiful hotel.  However the staff were not particularly friendly or helpful and kept passing me from one person to another to respond to my requests.  In they end they couldn't accommodate a birthday dinner at the time I needed it, despite me having emailed in advance requesting this. The hotel felt much more geared up towards corporate events rather than attempting to provide a comfortable and welcoming guest experience.

Beautiful hotel, but staff unhelpful.

As always, our time at the Carolina Inn was wonderful. The hotel is right on the campus so we could walk everywhere we wanted to go. We stayed for a weekend and never moved our car. The staff went above and beyond to make sure our stay was perfect. Can't wait to come back!

Hotel Reviews | The Carolina Inn | Destination by Hyatt

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