World of Hyatt

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4.5/5

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Great stay in the heart of the Biward!

The Andaz is a stylish, comfortable and well appointed hotel with exceptional views of the city and amazing location steps from everything in the Biward Market! My partner and I thoroughly enjoyed our stay and will definitely return. Staff was also very friendly and accommodating....

November 2023|Heidi S

Best Stay in Ottawa

I had so much comfortable stay at this hotel, I have been to other Hyatt’s but this one really felt like home… The view of the city was just spectacular, and for someone who likes to eat japanese food, most of the asian restaurants were close…...

November 2023|VPExternal

Would definitely recommend

We went stayed at the hotel to celebrate our daughter’s wedding. When my daughter told the check in clerk Ryan that they just got married he upgraded their room. The room was clean cozy with an amazing view. We had drinks at the lounge. The staff was very kind. A great experience. Thank you. ...

November 2023|nancygib22

Clean and Comfortable

I stayed for 3 nights and felt comfortable and safe during my whole stay. There were a good amount of amenities and they even welcomed me with a glace of wine and macarons during check-in. I stayed on the 12th floor facing Parliament Hill and had a beautiful view. Some of my peers faced the other si...

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November 2023|541yvonne

A Great Say

Great hotel in the heart of ByWard Market. Plenty of food and drink options at all hours as well as nice service from the helpful hotel staff makes you feel right at home from the minute you arrive until the minute you check out....

November 2023|dyacinth

My stay at the Andaz in Ottawa

Very clean, well appointed rooms. Staff were really friendly and I really appreciated that the items in the mini fridge were complementary. Great value. Will definitely be back and would recommend to others. My only complaint was that the pillows were really flat. ...

November 2023|CeleneP712

Great place to stay

Been here a couple of times now and each stay has been great. Particular kudos to the front desk staff who are excellent. They ordered a cab for me and we're knowledgeable about the hotel services and the surrounding area...

November 2023|bee985

Great Experience

Top shelf treatment. Upon check in the front office supervisor knew my name, upgraded my room and anticipated all of my needs. King corner room was wonderful. Location allows easy access to all amenities....

November 2023|941samantha

Extraordinary service in a beautiful modern setting in the heart of the Byward Market.

The moment I walked in, I was greeted with excellent customer service that continued for the duration of my stay in this modern, clean and overall fabulous hotel in the heart of the Byward Market. I would recommend it and hope to have the opportunity to go back to Ottawa to ensure the Andaz again....

October 2023|rolal2015

Fantastic hotel located in Byward Market

This is a fantastic 4-star hotel that is conveniently located on the edge of Byward market. It is close to plenty of restaurants, bars, and clubs so the food and entertainment options are endless, and available at every price point. The Rideau shopping Center and Parliament hill are just minutes aw...

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October 2023|Nomad30034193034

25th Anniversary

This was booked for us as a gift for 2 nights as our family was throwing us a party just around the corner at a local establishment. We loved our stay and the location of the hotel as it was easy to get around downtown on foot. Quality rooms and amenities. Highly recommend!...

October 2023|angelalawilson98

Beautiful stay with the cleanest hotel room

This was a beautiful hotel & my stay was phenomenal. The fact that my room was as clean as it was & the staff was super helpful is the reason i will be coming back here when i visit ottawa. I review alot of hotels and this is by far the best one out there. The bed was clean, the bathrooms were clean...

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September 2023|mtalebn

The ONLY Hotel I'll stay at in Ottawa

The only hotel that I stay at when in Ottawa, everything is always wonderful, the beds are so comfortable, the bathrooms are always clean, the staff is always kind, and love the complimentary wine on arrival!...

September 2023|manueladellaposta

Consistently fabulous!

I've stayed in quite a few hotels in Ottawa, but I always return to the Andaz, and I really don't consider any others at this point. Great location, fastest and most efficient check-in EVER, very quiet (at least, on the higher floors), great views and well-appointed rooms. Like most hotels, the pill...

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September 2023|Pioneer59241290213

2 NIGHTS

clean beautiful newly renovated room front desk service and bar was excellent perfect location, right at the edge of the byward market! pizza was not good calamary tasted great! beer was cold! will visit again...

September 2023|lucandcarole

My experience

The hotel is modern and clean, the staff was very accommodating and lovely. The restaurants are very nice and the service was fantastic. I was impressed by the workout space as well. I look forward to revisiting ...

September 2023|Amanda B

Andaz is very nice an next to the ByWard Market "experience".

The hotel is nice and is cashless. The staff was very friendly and responsive. The room was excellent and faced the "OTTAWA" sign but could be closed up (for sleeping in a dark environment). Some snacks and drinks came with the room which was a pleasant surprise. It is easy to get around by walk...

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August 2023|Stay225145

Home away from home in Ottowa - Australian visitors

We were originally going to stay for 4 nights out of a 2-week holiday in Ottowa. After our first 4 nights at the Andaz we checked into the other hotel closer to the wedding venue (reason for being in Canada) and ended up cancelling the last few nights at that hotel and re-booking in to the Andaz for...

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August 2023|daneH5739HH

Vacation

Perfect location and exceptional accommodations. The staff was amazing, parking can be an issue at times, the cleanliness and decor exceeded my expectations... I will return to this hotel in the future ...

August 2023|cacwoodbine

Beautiful Stay

Very clean, comfy. Awesome hotel and very friendly staff. Highly recommend. Would stay here again. Excellent location in the Byward Market. Coffee and breakfast was delicious. Excellent showers, very cozy beds. ...

August 2023|trevorwellstravel

Perfect Location

We had a wonderful trip and enjoyed views of the Market in Ottawa! The hotel was beautiful and the staff were friendly. The rooftop restaurant was especially enjoyable. The location was great for walking around downtown. ...

August 2023|Bryna T

Owner Response

Brandon Davis-Cleveland, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Good afternoon, I am so glad to hear about your stay with us. We can't wait to have you with us again in the future.

Excellent Stay

We thoroughly enjoyed our stay. The hotel was clean, with great amenities and very helpful staff. The location is also great, being walking distance to tons of restaurants, the Byward Market and the Rideau Centre....

August 2023|kwinsor76

Perfect Location and Experience

Wife and I visited Ottawa for a business trip. We stayed at this lovely hotel near the Byward Market. Great location to shops and dining. Very clean and spacious hotel with beautiful and kind staff. We will plan to stay here again in the future....

August 2023|AndrewBl00

I enjoyed the modern stylish design as well as the cleaness, the location of the hotel. Also, the staff team is very fri

I enjoyed the modern stylish design of the hotel as well as the cleanliness, the convenient location of the hotel. Also, the staff team is pleasant, welcoming, friendly and helpful. I borrowed easily an umbrella from the front desk....

August 2023|Zhi L

Excellent

Our expectations were exceeded with staying at this hotel. Check in was smooth and the staff at the front desk were very friendly. The rooms were also so clean and modern! Would definitely stay here again. ...

August 2023|Sophia2599

Very, very nice

All four of us were very pleased with this hotel. The location and views were excellent. The beds were extremely comfortable. The rain shower was very enjoyable. We had an easy walk to the market and Parliament building....

August 2023|linnealeffler

Great experience

The staff at Andaz hotel truly knows how to make their guests feel welcomed and pampered. The room was clean & sophisticated , bed was very comfortable. Andaz hotel’s location couldn’t be more ideal for exploring the city . Situated downtown area . It provided access to all major attractions , sho...

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August 2023|reyesfrancois

Great team

Staying at the Andaz was truly a great experience, thanks to the staff who were always cheerful and helpful. If I had only one reason to recommend the hotel... it would definitely be the friendly attitude of the team! ...

July 2023|Aiadan

Great hotel even better staff

Hotel was clean, furniture was nice and modern. Bathroom was fantastic, closet was spacious. Sadly only 1/2 robes were available when we arrived, and 0/2 slipper present, not end of the world stuff but just expected to be there. But the concierge was fantastic. Helpful, courteous, and listened wel...

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July 2023|Vincenotvincent

Great location, clean and good restaurant.

This is a clean hotel with nice bathrooms. There is outdoor parking beside the hotel. Rooms are updated nicely. Restaurants are excellent and the breakfast was very good. Staff was helpful and friendly....

July 2023|ghalk1982

A hidden gem in the Ottawa Byward Market

We were on our way to another hotel which was not answering their phone, looked up saw the Andaz sign, pulled over, and called from outside the front door. The lobby was lovely, and customer service at the Front Desk was so friendly and accommodating as we got into the room early, rooms are large, ...

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July 2023|Suzanne M

Peaceful Sanctuary in the middle of Ottawa

We were visiting family for Canada Day, the city was very busy and plans kept changing due to weather but we could always escape and get a great dining experience just staying in the hotel plus the 9th floor was a great place to see the fireworks!...

July 2023|X8739EUjuliea

Beautiful place to stay in Ottawa

Very Classy, close to the ByWard Market, easy parking in the back and close to the famous Dunn's. Also the free bottles of water and free chips were a plus! Shower was very cool. I had the corner Room on the 15th and the view was amazing...

July 2023|Vacation53411892657

Amazing hotel and restaurant!

The location of this hotel is perfect. Directly in the Byward Market. The room was very clean. We enjoyed the mordern bathroom. The room service staff was very sweet and professional. The beds were very comfortable. We enjoyed our stay in Ottawa!...

June 2023|Jessica66585

Excellence in Ottawa

A great hotel with fantastic staff, I do not hesitate but to recommend it to others. Pleasant, airy rooms - very comfortable! Restaurant and kitchen staff were very good in making simple alterations to dishes to allow for allergies and intolerances. All made for a great stay....

June 2023|kevinatreigate

Bill powell

The hotel staff is outstanding! Breakfast was very good with great proportions given. Over all staff was great. Management, Carlos was easy to deal with and provided excellent service. Definitely a place I would go back to because of the service alone....

June 2023|Explorer825582

Peace and Quiet with a View

Everything I needed to escape reality for a couple of days, walked to every necessity in the Market close by, never had to stray far for food, drink, shopping, and then back to the big bed with a view of the Hills and lights of the city...

June 2023|briankennethtowers

Nice and comfort

My stay was for 1 day, i was nice experience, got free upgrade and rooms was very clean, got free snacks. View from my room was beautiful, i will give 5 star for stay, highly recommend. Few minutes from parliament...

June 2023|navsingh463

Best weekend ever!

If you want to relax, enjoy a view and be within walking distance of everything you want to do during a weekend in Ottawa, this is the place to stay! The staff super nice, helpful and responsive. If there is even a small wait, they've got you covered!...

June 2023|Scott B

Andaz stay for a cardiac conference

We were welcomed and had a bit of effort to hook up to the internet. Staff was very helpful. Snacks in the room complimentary. Bed was very comfortable. Very close to Byward Market with lots of pubs and eating establishments. Andaz bar and restaurant was excellent. I recommend the Espresso Martini....

June 2023|darpor

Great stay

Great stay. The room was clean and had a great view of the Byward Market. The front desk was courteous and efficient. The free wine during happy hour was a nice touch. I took advantage of self check in and check out procedures....

May 2023|Sheila P

Great stay

Very nice, upscale and modern hotel. I really liked the layout of the room with the walk-in closet and love seat with work table in the corner. The view was great and the hotel is located right in Byward market. A welcome glass of wine was a nice touch....

May 2023|Anna C

Exceeded expectations!!!

This hotel most definitely exceeded my expectations and I will okie stay there in a heartbeat once again. In fact, I could comfortably LIVE in the space with no complaints! The duvet was incredible and the cleanliness was….top drawer! ...

May 2023|BSTHalifax

Excellent location

Central location for access to explore Ottawa by ward market, parliament and Rideau canal. Beautiful rooms and comfy. Street noise was an issue even at the higher levels. Wine in check in was a nice touch. ...

May 2023|892dellar

Excellent stay at Andaz

Contemporary and slightly quirky hotel. Pleasing aesthetic, large and comfortable room and staff went above and beyond to respond to any requests. One of my most enjoyable hotel stays as a frequent traveller. (Some daytime construction work but white noise machine offered allowed me to work fine.)...

May 2023|J3177RMangelam

Absolutely exceptional stay and dog friendly too! Super!

We spent two nights at the Andaz for a business visit. Advanced check-in was great. Staff were SUPER friendly and accommodating. Also exceptionally welcoming not to us but our fur baby too! Because we had our dog with, we needed to leverage their restaurant room service. We were beyond impresse...

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May 2023|BriD63

Weekend adventure

Was a great place to stay, we were on the 14th floor and the view was of parliament hill which was excellent! We got some drinks at the rooftop cocktail bar and our espresso martinis were actually the best I’ve ever had (although $20 each). Highly recommend this hotel, I’ve stayed at the Chateau Lau...

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May 2023|mikehamilton909

Amazing hotel

My husband and I were looking for a hotel for a little staycation as we are from ottawa. I came across the Andaz hôtel online and decided to book. We were very happy with our king deluxe room. We got a corner unit and it was just wonderful. The hotel was clean, the staff was super friendly, everythi...

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May 2023|Jasnormand

Well designed hotel and rooms

The location was perfectly placed where there were endless possibilities for walking to food, drinks, and entertainment. If we got a bit backwards, we could look up and see our towering hotel and find our bearings. It's walking distance to the parliament, which was beautiful at night. The service wa...

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April 2023|Kristiana M

Best Ottawa Hotel

Close to everything, the parliament buildings, the shops of Byward Market, and the Rideau Centre. Comfortable, clean and spacious rooms with rain head showers. Wine upon arrival when greeted. Great place for breakfast, great gym and rooftop bar. All for the same rates of lesser properties nearby. ...

April 2023|Mark B

coolest hotel ever

The quietest heating system of any hotel we've every stayed in. The decor was very interesting and the furniture very well organized. Food was delicious, staff was fantastic, location was within walking distance to most of the national museums, interesting shopping and even horses!...

April 2023|Jamie K

Great view, just like home on the Byward Market

1/2 the price of our usual Ottawa hotels, twice as nice. Clean, comfortable, great service. Our corner suite had a wonderful view of the market and the Gatineau hills. We will return! The kitchenette could have had some amenities, but next time, I’ll just ask....

March 2023|infoD7628PC

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for providing our guest services team with feedback regarding your recent stay at the Andaz Ottawa; we look forward to welcoming you back to the city during your next visit!

All around great stay

Service and room amenities are top notch. Rooms are the pleasant and clean. Location is right by Byward market as the name suggestions so you’re very close to a lot of restaurants and shopping. Would definitely stay again. ...

March 2023|kayleym879

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for informing our guest services team about your most recent stay at the Andaz Ottawa; we are glad you enjoyed staying with us, and look forward to welcoming you back to the city in the future!

Worth the money

The hotel is in a great location. Rooms with view probably give as best a view you will ever have in Ottawa. A bit expensive but worth it. Rooms are normal size. Most rooms are updated. Good is good both at the restaurant on the first floor and the bar on the top floor....

March 2023|gurinderpalg2017

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

On behalf of our guest services team; thank you for letting us know about your recent stay at the Andaz Ottawa. We look forward to you visiting us again in the near future!

Customer service, food & proximity

Excellent customer service, hotel associates were very helpful, knowledgeable and professional. Delicious variety of food in the restaurant. Rooms very clean and comfortable. Hotel close to main attractions....

March 2023|Ashiwnath

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for providing our guest services team with feedback regarding your most recent stay at the Andaz Ottawa. We are glad you enjoyed staying with us, and look forward to welcoming you back in the future!

Birthday Weekend Getaway

I chose to stay at Andaz for my birthday weekend because I had been there many times before for drinks at the rooftop bar and wanted to experience the accommodations. I was not disappointed. Between the room, the staff and the food, I could not be more impressed. When I arrived to my room, I was gif...

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March 2023|Compass557167

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

On behalf of our guest services team, thank you for providing us with feedback regarding your most recent stay at the Andaz Ottawa. We are glad you were able to celebrate your birthday with us, and that our amenities and food and beverage options exceeded your expectations! We look forward to having you visit us in the future!

Good Stay

great experience from check in to check out. We were welcomed with a glass of wine, room was clean and nicely kept. Loved the room design, we stayed at room 1112, with an amazing view of the city. Only thing I dont like is the $35 parking fee that is charged by the hotel. the hotel rate was not chea...

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March 2023|banwaitjai

Andaz Ottawa ByWard Market

I had a wonderful stay at the Andaz Ottawa Byward Market. The location is great, room was clean/very comfortable, and the staff was friendly/accommodating. Thank you so much to the staff that went above and beyond to make our stay enjoyable, and special thank you to Amanda! I highly recommend and wi...

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March 2023|Ken S

Beautiful View, Excellent Location

View from the hotel room is amazing. Plenty of local food and shops around at the Byward Market. Theres a mall nearby also. The location definitely made it easy to walk around and have everything you need. Many interesting activities nearby! ...

February 2023|suntori2023

Surpassed expectations

Booked the Andaz as it was one of the closest hotels to my meeting location. I didn't know what to expect but my expectations were surpassed! The hotel is in a convenient location in the Market. The room feels more like a modern condo than hotel room with a spacious closet, washroom, and room layout...

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February 2023|dagnolet

Winterlude weekend getaway

Everything about the stay was excellent from the room quality and cleanliness to the service. Location is great - able to walk to all the fun. Staff were all very friendly and helpful. We will definitely be back again. ...

February 2023|ONABBCON

Good Experience

Nice Place, great service , definitely will consider to stay there. Only thing they need to improve is open the parking for guests because therefore only a number of spaces available for guests in this hotel....

February 2023|edgars0j0

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you Edgars0j0 - we appreaciate your great review and feedback!

Great stay to balance an otherwise horrible experience with WesJest Delta

Had an excellent stay at Andaz. The staff was very nice and responsive and were always willing to help with our request. I am grateful that at least my hotel reservations were taken care of, as my flight with Delta WesJet, to and from Ottawa was the worst flight experience I have ever experienced. D...

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January 2023|wdonastorg

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you wdonastorg - we were so happy to have you despite the circumstances. We look forward to the next time and hopefully through a different airline or method of transportation!

Excellent Outstanding Staff

I would like to personally recognize two employees at the hotel: James & Jessica. Both were very courteous, informative, and helpful. I have no doubt that these two would make great hotel managers &/or owners some day if they are interested in that opportunity. I could also see them going into the c...

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January 2023|richtian

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Hi Richtian, Thank you very much. It was great seeing you and welcoming you to the hotel! We look forward to your next stay and will definitely pass along the great words to James! - Jessica, Operations Manager

It is a nice hotel with wonderful people to make your stay great

I was two days at Andaz.the location is great, the hotel is nice, and the people working for the hotel are outstanding. The hotel has a gym and offers breakfast and dinner.The only thing is a construction nearby but it was not much of a bother because I was there only 2 days for personal business an...

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January 2023|Arian321

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you Arian321! We are so happy you had an amazing stay and will always choose to stay with us. We love having you here and strive to keep your loyalty. We look forward to the next visit to Andaz!

Well done!

Very pleasant experience from start to finish! The staff were all very helpful and friendly, the room and view were absolutely gorgeous. Bed and pillows were fantastic! The location couldn't be more ideal! A lovely place to stay if you're looking to take in some of ottawas best goings on!...

January 2023|Qstew

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for taking the time to complete our survey. Thank you for letting me know how much you enjoyed your stay. As a company committed to service and quality, our objective is to provide our guests with a wonderful experience. Once again, thank you for choosing to stay with us.

Business Meeting

From the moment I missed the driveway and called the check in desk the experience was GREAT! Thank you for the cleanliness and friendly service from the beginning to end of my stay in Ottawa. Best stay since COVID...

January 2023|lringuette2023

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Your positive review is greatly appreciated by our team. It was a pleasure having you stay with us. Looking forward to seeing you again soon. Thank you.

Great stay

Stayed there overnight. Great service. Very clean rooms. Right in the centre of great restaurants, bars and clubs. We would definitely go back again. Had to pay $35 for parking. However they made it easy to pay inside the lobby while checking in. ...

January 2023|kasriyan89

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for taking the time to write such a positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Excellent place to stay

The location and view are fabulous. Hotel is modern, clean, rooms spacious. Staff was very friendly and helpful. We only had breakfast, but the food was excellent and coffee better than the famed bakery....

January 2023|ReminiscinginTo

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you @ReminiscinginTo! We enjoyed having you here with us and hope to see you the next time you are back in the area!

Excellent

Very accommodating, clean and friendly staff. Very close to the attractions. The view was excellent it’s just too bad the weather was not cooperating but over all it’s good!!highly recommended. Everything is walking distance....

January 2023|aizabflores

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Hi Aiza, The positive review you left is much appreciated. It is greatly appreciated by our team. We are looking forward to having you stay with us in the future. Thank you.

Perfect location to everything in Ottawa!!

The Andaz is in a great location and within walking distance to everything in downtown Ottawa. This was our second stay at the Andaz, both stays left us smiling!! We will definitely go back on our next visit to Ottawa....

January 2023|dave591

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you, Dave, Sounds like you had an amazing time! We look forward to your 3rd, 4th and 5th trip to the Andaz Ottawa next time you are in the area!

Ottawa adventure

Great service and staff responded to all request awesome rooms with a killer view breakfast was prompt and delicious both mornings. Can't wait to enjoy that roof top terrasse one day. Thanks for making our stay in the Nation's Capital so special ...

January 2023|laurasL4402SV

Owner Response

Jessica W, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you Laura for your great review - We are so happy that you enjoyed your stay with us and we definitely look forward to having you back with us soon!

Business Trip

Excellent service with added perks! Location of the hotel was great with it being near the market and a walk away from seeing the Parliament. Food was excellent and staff was accommodating. Would definitely stay again....

December 2022|ntimmermansdonald

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thanks so much for sharing your feedback with us regarding your recent stay at the Andaz Ottawa; we are pleased to hear that you enjoyed your stay and our guest services team looks forward to welcoming you back again for your next trip to Ottawa!

Great hotel.

We have stayed at pretty well all hotels in Ottawa and the Andaz ranks very high on our list. The staff is polite, knowledgeable and friendly. We had an excellent breakfast prepared with quality ingredients. We highly recommend it. ...

December 2022|jacqueslaplante

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Always a pleasant stay

From the friendly/ courteous staff at arrival (and the small glass of wine at check in), to the impeccable rooms, to the complimentary Perrier at check out, Andaz is our favorite downtown Ottawa destination. Also, the chic rooftop bar (summer time) overs an amazing view of the downtown/parliamentary...

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December 2022|prostck92-23

Owner Response

James Formosa, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

On behalf of the Andaz Ottawa guest services team, thank you for this recent review of your experiences with us! Your feedback is very much appreciated, and we are very glad to meet the standards of quality customer care you have described. We look forward to hosting you during your next visit to the city of Ottawa, and wish you all the best until the next time we meet again! Sincerely, James Formosa Front Office Supervisor Andaz Ottawa

Very good staff and service

we stayed in the hotel for two weeks and i was impressed by the service, from the front desk personnel to the room service. The hotel spot is close to everything you need, bars, mall, restaurants. i would definitely recommend Andaz Hotel....

December 2022|raynell1223

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Byward Bed

A fantastic location with a beautiful view of the Parliament! The rooms are spacious and bright with bedding that is luxurious. It was difficult to control the heat in my room and access to internet was a challenge....

December 2022|anneG3710UZ

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Perfect experience

From the greeting at the door through to the checkout and final farewell we were treated remarkably. We felt welcome and invited and special with every interaction. The room and everything about the hotel is stunning . ...

December 2022|matblondin

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Favourite Hotel in Ottawa

Always impressed with my stay at the Andaz. Every time I stay, I have something wonderful to share with others. Whenever I need a hotel at Ottawa, I go to there. Looking forward to my next stay and whatever wonderful surprises the Andaz will have! ...

December 2022|andreapolak

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Clean, modern hotel

Room was clean, furniture was quite modern and nice looking. Staff were helpful, including after we forgot something in the room, and the welcome wine at check-in was a nice and luxurious touch! Can’t think of what they could have done better :) Didn’t pay for the room so not sure about price vs val...

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December 2022|brandonroute

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Personal/Business

This hotel is awesome and employees very professional, rooms/bathroom very clean. Love it! I would for sure recommend this hotel and planning to go back soon. The food was also delicious and locations is the best. ...

November 2022|marimariusa

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Andaz Ottawa

Very beautiful, clean rooms. Offers free water, chips, chocolate in room. Very spacious, like an apartment. The closet is very spacious and bright, lots of hangers, place for suitcase, drawers, and good iron. Perfect temperature. Comfy bed....

November 2022|M624ZRamyp

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

We greatly appreciate your positive reviews. It will be a pleasure to see you again in the future. Happy holidays.

Really cute, private-feeling hotel

Our experience at this hotel was very good. The staff were excellent. Two items worth mentioning: 1. Although we had requested parking with our room, when I returned to the hotel around 10:30 PM on a Saturday night, there were no spaces left (in fact, cars were parked in all sorts of weird places a...

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November 2022|ctkingston

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is greatly appreciated that you took the time to give us feedback. We will take note of all your suggestions and make sure they are included for improvement. It was a pleasure to have you with us. I look forward to giving you a true Andaz experience in your next stay.

Travel for business/pleasure

Very well located, steps from Byward Market with many shops, pubs and restaurants. New hotel, well kept, staff very friendly and helpful. Very good experience, I highly recommend. Only downside is parking; limited next to hotel but many other public parking within walking distance....

November 2022|47yvesm

Owner Response

M N, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

First of all I would like to thank you for spending time to write your review. I am delighted that you had a comfortable stay. I would like to thank you for the nice words about our staff and such appreciation always help to get the best out of our team members. I am also grateful for your generous appreciation of your experience. Once again, thank you for choosing to stay with us and we look forward to welcoming you soon.

Good experience

Staff were very kind. We enjoyed our stay. Bilingual staff perfect for us :) Everything was clean in the room. We had a wonderful view over the ottawa parliament. Nothing was broken or in bad condition! Really enjoyed our stay...

November 2022|cdumais2022

Owner Response

M N, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for spending time completing our survey. I am delighted that you had enjoyed your stay. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us. Best Always, Mulenga

A lovely getaway

The Andaz hotel was a beautiful experience for my husband, our mini Aussie and myself. The room was gorgeous with all kinds of features we enjoyed in our suite. It had a beautiful soaker tub, a powder room as well as a full bathroom and it included free condiments. Our favourite activity we enjoyed...

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November 2022|Judy C

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

The positive review you left is much appreciated. Thank you. We are looking forward to having you stay with us in the future. Thank you.

Great stay

My flight was re-routed to Ottawa due to weather and thankfully I was able to book my stay at this hotel. The staff was very accommodating with my very late arrival and allowed me to check out the following day at 2pm before my 7pm flight. I would definitely stay here again! ...

November 2022|kathrynoicle

Owner Response

M N, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for spending time completing our survey. I am delighted that you had enjoyed your stay. It is our constant Endeavour to offer our guests a wonderfully comfortable experience through our commitment to service and quality. We will forever aspire to provide such beautiful experiences to all our guests, in our never-ending quest for perfection. Once again, thank you for choosing to stay with us. Best Always, Mulenga

Ottawa Ontario

Andaz Ottawa is a hotel downtown You can park your car and walk every where or just stay in. The Andaz has everything you need and want. The hotel is very clean and comfortable. The staff treat you just like family. ...

November 2022|belmor902

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

The positive review you left is much appreciated. Thank you. We look forward to having you stay with us in the future. Thank you.

Business Meeting at the Andaz

Staff were very present, on time with all our needs and super exceeded our expectations. Highly recommend this hotel especially for business purposes. Prime location for all dinners out and social events as you are in the heart of downtown...

November 2022|ruththurston

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is a pleasure to read your positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Highly recommend

Staff were welcoming and friendly-especially James the concierge was lovely. Our room was clean and well stocked. We love how close it is to everything and the snacks and refreshments are appreciated! ...

November 2022|molly2075

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for taking the time to write such a positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Great service and Location

First time I have stayed here and the staff and service was very friendly and great to deal with. The room was very clean and spacious. The location is easy to get to in the Byward Market, close to amenities and has plenty of paid parking right beside the hotel. I would recommend this hotel. ...

October 2022|SLFREA

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is a pleasure to read your positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

What a great stay!

Awesome location, right by Byward markets, shopping, restaurants and more! Rooms are very clean, modern and so comfy! Would go back anytime as the hotel met every need I had (and I’m picky! 😉) Free chips and chocolat in the room, always nice after a long day of traveling!...

October 2022|kathleencote9

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

The positive review you left is much appreciated. Thank you. We look forward to having you stay with us in the future. Thank you.

Quality you expect

Clean and spacious, great views and friendly staff ! Everything I expected and a bit more, the complimentary non alcoholic beverages and snacks were a nice touch, the robe as well. It did feel a bit cramped checking in as it was in the direct path of the elevators...that was a bit awkward....

October 2022|michellebaril

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is a pleasure to read your positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Wonderful Experience!

The Andaz was perfectly situated. Lots of restaurants and coffee shops in the area. Room waas clean and comfortable. Apart from the smell from the cannibis convention participants at the front entry, we were very pleased with this accommodation....

October 2022|leslie4713

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is a pleasure to read your positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Trip to ottawa

Great location and great service for Staff was warm and welcoming and professional. Hotel was very clean and room’s space was very well used Walk in closet, blue tooth available free internet that actually works. ...

October 2022|meveaudet

Owner Response

Diane Corpus, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

It is a pleasure to read your positive review. Our team appreciates it very much. We look forward to having you stay with us in the future. Thank you.

Amazing

Very good experience, clean rooms and location is really good right in the byward market. Awesome city view from the room. Early and Late check in option available.Must visit copper at the roof if you visit Anasazi....

September 2022|iqbalsinghbuttar13

Nice modern hotel centrally located

The hotel Andaz is centrally located within walking distance of all the major sights in Ottawa. The staff was courteous and helpful. The beds and pillows were very comfortable. Amenities are nice. The rooms are bit small but well designed. ...

September 2022|NiaP2010

Our preferred hotel in Ottawa

We came back this second time and were totally satisfied with our Deluxe King Corner Room with view over the Parliament and the By Market. Room was spacious, plenty of day light and modern. Water, snacks and non alcoholic beverages are complimentary. The only minus is the self-park at 35$ a day it ...

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September 2022|uphnguyen

Family Vacation

Front desk & hotel staff were so friendly and genuinely enthusiastic! Hotel is very clean. Room was a little small for 4 people (2 adults & 2 young adults) We made it work but maybe 2 rooms would be better if you prefer more space. A little pricey but the experience & location are worth it! We would...

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September 2022|jackalinek2022

Family get away

We loved the location and the hotel was amazing all round. Great place to stay. We come to Ottawa every year just before school starts. Great for shopping at the Rideau mall. The byward market is great for dinning. And we love going to the Jigsaw escape rooms....

September 2022|hornercarpentry

Amazing

The front end staff were lovely and answered all my questions. Parking is close by. The room is very clean and modern. There was construction happening which was loud in the morning. It is within walking distance to everything. I was here on business but would book for a vacation....

August 2022|suearmitage2022

Excellent Service

Staff was very caring and helpful. Even the cleaning hours were accommodated according to our needs due to remote meetings. Parking spots are very limited so it would be great to have more flexibility in this regard....

August 2022|Julian F

Andaz Ottawa stay

Andaz Ottawa ByWard Market has an excellent location for anyone who visit capital city as a tourist or for business. Amenities, view from rooftop patio and proximity to shopping and attractions provide excellent value for guests...

August 2022|O3136UTtraveler

Excellent unique hotel experience

Unique hotel that was designed by people who wanted to enhance the hotel experience. The room design and hotel layout made everything close and comfortable. For example a walk in closet with lots of hangers. Everything is different but much better than a standard hotel. Staff are very welcoming ...

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August 2022|58cao

5 day stay as part of our honeymoon

It was noticed by both of us from the early stages of our stay that the staff were kind, friendly and polite. Without exception, every time we passed through reception, we would always receive a sincere acknowledgment from at least one member of staff. (Not to mention that the room was great, clean,...

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August 2022|166home

Andaz Hotel - Amazing

Beautiful Hotel in a perfect location for walking and experiencing Ottawa. Lots of things to do and see. Rooms were beautiful. Pricey but worth it. Elevator wait times were a little much. I will stay there again for sure. Oh and complementary drinks. ...

August 2022|cnemms

Very nice stay. Check out the 16th floor bar.

We really enjoyed the 16th floor bar in the evenings. The staff in the hotel were always very helpful and pleasant. We were offered water when we came in and out. Wine at 3pm. The room was a bit small, but they accommodated my request for a higher floor and also away from the current construction on...

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August 2022|Ken J

Best hotel experience in a long time!

I am so glad that I chose the Andaz this past weekend. Every part of my stay was smooth from start to finish. Check in exceptionally easy and helpful, hotel was immaculate. The rooftop bar is breathtaking. You can't beat the location in the market for restaurants and bars. The overall experience wa...

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August 2022|christiannenargas

A gem at the heart of the Capital

A unique property in the heart of down town Ottawa. Ideal for business or pleasure with an attentive and friendly staff who look out and go above and beyond to make your stay a memorable experience. Don't miss out....

August 2022|H266JUjohnm

Location + great hotel experience

great room super location Staff did everything possible to respond to our requests. Staff advised offsite parking so we could avoid $40 for onsite parking. street parking is free 530pm-830am (if you can find) staff recommend a lot on Clarence for daytime flat rate. WALKING around Byward Market ...

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August 2022|overthere33

Amazing Stay @ Andaz Ottawa

Perfect location in downtown Ottawa, with proximity to the historic Parliament Hill and all entertainment places in the downtown. Staff are super friendly, courteous, and attentive. Rooms and hotel facilities have modern styles. Breakfast at the restaurant was excellent with many food and beverage ...

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August 2022|MoeDardari

Modern Hotel in Excellent Location

We stayed at Andaz Ottawa Byward Market for two days. The location of the hotel was excellent, in a lively neighbourhood right at Byward Market. The down side is that it can be noisy at night, especially if you live on the lower floors (we stayed on 3rd floor) and on the weekend. We didn't mind t...

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August 2022|Olivia C

Wonderful stay at Andaz Ottawa

Wonderful stay at Andaz Ottawa ByWard Market. The mattress and the pillows are very confortable. We slept like babies! The rooms displayed a modern atmosphere. The corner rooms have a nice view by night. Will come back! ...

August 2022|annycloutier

Really great experience

The hotel room was very clean and had a nice scent. The room was quiet despite of the fact that the hotel is on a busy street. Highly recommend. Staff were very nice, especially a young guy who helped me to store my luggage when I was checking out. He said I can just go enjoy my day and they'll keep...

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July 2022|duanyiran94

Great staycation

Wonderful room, staff, and views. Excellent suits and so clean. Felt very comfortable and the staff were knowledgeable and kind. Enjoyed the complementary snacks in our Junior suit - great local made chocolates....

July 2022|leilabocksch

Really good

Everything was great except the elevators were always broken. But the staff is awesome and the food was great. Rooms were clean and sanitized. It is in a great location right in the middle of ByMarket...

July 2022|apk828

Very enjoyable stay thanks to a great team

We were on vacation for a week and had a good time. Nicely located in ByWard Market with lots to do and walking distance to many sights. A motivated team that took good care of us during our stay. Brayden with his happy disposition did the flawless check-in and confirmed the suite upgrade with a lo...

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July 2022|Robertsgriffith

Would stay here again!

Went to Ottawa for Canada Day and was VERY impressed with the price, service, aesthetic and overall experience at the hotel. We upgraded to "a room with a view" which was a little disappointing considering our view was of a demolished builsing - however aside from that the room was lovely, modern, s...

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July 2022|jennpritchard

Our favorite place to stay in Ottawa’s Byward Market

Attentive, welcoming staff who appreciated our return stay. Nice rooms with good linens on the beds, very clean. Amazing view of Byward Market and Parliament. Great location for shopping, restaurants, and touring. Bar at night was closing down but still graciously serviced us. Wonderful breakfast i...

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July 2022|Elizabeth M

Highly recommend.

Had to travel to Ottawa for business and spent the bulk of my time in my room and then traveling to the local office. However, once I was done with work, I was happy to know how close we were to some great restaurants and different activities in the area. Great place to check out. Also, if you requi...

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June 2022|LatoyaGee

A Wonderful Surprise

Read the reviews and wasn't sure what to expect. Absolutely loved this hotel with its laid-back vibe. We had a corner room with great market views and lots of natural light. Only downside is the noise from the street though it might be better if you were on a higher floor. Modern, minimalist decor...

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June 2022|sunsand7

Beautiful hotel in amazing location

My husband and I had a wonderful stay at the Andaz! The front desk staff were incredibly helpful and welcoming. The room was lovely and modern, with a great view of Parliament (we were on the 12th floor). The Andaz is walking distance to so many bars and restaurants (we enjoyed Play Food and Wine...

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June 2022|11KimberlyB28

Great location and service

Great location right next to the byward markets and 10min walk to the parliament. Rooms were very clean and service was excellent. Had an issue with the billing but Cindy the GM responded quickly and fixed the issue. Would stay again when visiting Ottawa...

June 2022|benlee2022

Business Conference

The staff were excellent in helping organize our business conference, the first since the pandemic. Staff were attentive and very responsive to our needs and went well above the call of duty to ensure the success of the conference. The rooms have spectacular views, the beds are very cosy and the bat...

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June 2022|spicegrrl420

Excellent!!

Staff were very kind, friendly, and professional! Helped us with anything we needed and we're absolutely amazing to deal with! Definitely recommend Andaz! The room and bathroom were very clean and the view and location was lovely!...

May 2022|aladdindaher

Great stay and hotel

This hotel is amazing. Only part is the beds and pillows are hard. But loved the stay and will be back. I normally travel for work and this is our ideal work hotel to stay at during travel. The staff is amazing and super welcoming. You will love it. ...

May 2022|rendlemyles

Andaz in Byward Market

Had as great stay here. Staff were helpful and friendly, breakfast was delicious, our corner room was comfortable and well-appointed. The location is ideal to many of Ottawa's sites including Byward Market, Parliament Buildings, Rideau Centre and the Rideau Canal. ...

May 2022|Ursula_Slzr

Very comfy beds

The location, in Byward Market, is great. The rooms are very modern. And best of all, the bed was fantastic. I had the best sleep there. I would like to find out what brand the mattress is! The food (conference) was exceptional and the staff were hardworking and friendly. ...

May 2022|editor748

Wonderful hotel

Beautiful hotel and great staff. We really enjoyed our stay at Andaz. The breakfast was delicious. Unfortunately we were not able to have a reservation on the rooftop restaurant. The location is perfect to visit the city....

May 2022|FLBoidin

Excellent location and staff

Great location in the Byward Market and within walking distance of everything: Parliament Hill, Rideau Centre, National Art Gallery, etc. Rooms are spacious and clean. Rooftop terrace has the best view in the city....

May 2022|travelbugkitsilano

Amazing clean facility and friendly staff

Clean , updated , reasonably priced hotel It’s my go to in Ottawa I will always come to this hotel when I come to this area because of location cleaning us and Price I came with my daughter who has a sports event in the area it was situated 10 minutes from Carleton University close to downtown con...

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May 2022|tala2dental

First Time in Canada

My wife and I have been stationed at Ft. Drum, NY for the past three years, but we had been unable to visit Canada (one of the main things we were looking forward to about this location) due to deployment and then Covid. I chose Andaz because of their location right on Ottawa's Byward Market and t...

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May 2022|manderson623

Go for a room with a view!

We were unexpectedly thrilled with our stay! The neighborhood at first glance looked a bit seedy... but as we got to know Byward Market we knew we were in the right place! Numerous dining options just out our door, with a very short easy walk to the Parliament buildings. Request a room with a vi...

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May 2022|Eleoneh

Great Hotel

Perfect location - very clean, very friendly. Wish the rooftop restaurant was open for my stay - supposed to be spectacular. Rooms were modern, clean and comfortable. Highly recommend to anybody visiting Ottawa and especially the Market area...

May 2022|sroberts2022

Excellent stay!

My fiancé and I stayed at Andaz to celebrate a special occasion. Staff were friendly, courteous and efficient. The room was very clean and the king bed was incredibly comfortable! Despite the forever construction in Ottawa, the views from our room were beautiful. Great location and comfortable stay....

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April 2022|drew518

Great local getaway!

We stayed at the Andaz for one night as a quick local escaped. I lived in the Market for years and must have walked by there a million times without ever going in. It's totally worth a visit! The design was top notch as was the customer service. We'll be back to check out the rooftop bar sometime ...

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April 2022|jessicavioletwebster

A great place to stay

It is centrally located in the market easy access to all that one would need. The staff were amazing.. the room was of a high quality the view was amazing. We were only in the roof top bar for a few minutes but the view was impressive...

March 2022|jwillis22022

Great hotel!

Great room! Very clean! I am very picky about cleanliness and our room was immaculate! Love the rooftop bar! Love the location close to the market and Rideau centre. Had the deluxe king with great views of parliament!...

March 2022|sgort345

Highly Recommend

Love this hotel, spacious rooms, brilliant rooftop bar including a outdoor terrance with stunning views. The service is fantastic from the check in process to your daily needs - my go to stay when in Ottawa...

March 2022|Bobowine

Perfect place in the Market

The hotel is perfectly located with easy access to the Market, shopping and restaurants. Room was clean, bright and spacious. The staff were attentive and always wanting to help. Will definitely stay there next time I’m in Ottawa. ...

March 2022|crossptbo

Best hotel with best view

We have always been staying when visiting ottawa for the past 6 years, with 2 children. Hotel is fantastic with view to the parlement building. Staffs are very nice. We will always stay at this hotel....

March 2022|Papa_Rueilois

The place to be in ByWard Market and Ottawa

Hip, spacious rooms with nice decor and finishes, a comfortable bed, views of the city and parliament, walking distance to entertainment and great restaurants and a phenomenal breakfast at the hotel's restaurant feast and rival. Great views, cocktails/drinks and appetizers at the hotel's rooftop r...

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March 2022|kuchm2

Great Location!

This hotel is located in a great location. Very clean. The rooftop patio is very nice and worth a visit while you are there. Would definitely return if returning to Ottawa. If there was one drawback, I would say the parking was lacking and the lot was jammed in the evening. ...

March 2022|navleafs

Great Hotel

Stayed here on an absolute whim. Design and decor reflect the upscale atmosphere. The food and drinks were exceptional although a private event shortened my time in the restaurant. The staff were so accommodating that it wasn’t an inconvenience at all. ...

March 2022|eliwarrencohen

Birthday stay!

Great location for dining experience, clean modern large king room and friendly staff. Breakfast at hotel with portions large enough for 2. Steps away from everything you want to do. Thank you for a wonderful stay! ...

March 2022|Luckylakecottages

Beautiful and modern hotel very close to city centre

The hotel is in a perfect area of Ottawa which makes waking to many places very convenient. Nice area of town. Hotel is modern and updated. Very clean. Would highly recommend. The only thing that was disappointing to us was no room service during covid. We were so looking to trying the restaura...

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February 2022|G9873XFtinal

Pleasant stay

Very great and modern place. Well place and parking near the hotel. Very polite and helpful personel. Great view on the deluxe corner chamber. The cappuccino at the Barista bar in the lobby for breakfast is divine !)...

February 2022|marven3

Great Accommodations, Service, Staff and Location

Booked my trip here prior to the protests being planned. Given all the crazyness downtown Ottawa, the staff and lead Manager here made my stay outstanding. Room cleanliness, size, aesthetics, quality are incredible given the pricing. I heard breakfast here is fantastic. The lounge restaurant in the ...

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February 2022|Chris B

Would recommend

Staff was very welcoming. Because I’m a returning customer, they offered me a complimentary upgrade which made me feel very special and appreciated. They also brought wine glasses to my room & provided free bottle water and Perrier ...

February 2022|emilytfaulkner

Worth it

Great hotel. The room was clean, the view was amazing, bed comfortable amd shower was also great.Worth every penny. The Deluxe Room with view was really worth it. Perfect for a romantic night. My girlfriend and I loved it!...

January 2022|Dominic M

Great staycation

Since the beginning of the pandemic my wife and I started staying at the Andaz for long weekends. It’s a great location, close to dining and attractions. The rooms are always clean and inviting and all the staff is excellent. Highly recommended for romantic getaways. ...

January 2022|Peter Y

my stay at Andaz

overall my experience, and stay was excellent. Great staff very professional. My room was very clean I got updated to a suite prior to my arrival, the view was fantastic, everything in the room worked. and the staff were always available for whatever I neded ...

January 2022|gaelkaruranga

Great hotel in a great location. Walking distance to everywhere downtown

This is a modern hotel right in the heart of the Byward. The rooms are comfortable. I'd recommend a deluxe corner room. The staff is very helpful and accommodating. The parking is outside and on a snowy day, that's a drag. The location can be loud. If you're like me and like a quiet room, ask for ...

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January 2022|Annjam_101

Great location

Great location!! Only issue is you have to pay for parking which was next door but $35 a day. bed was great and service was friendly. Hotel was cleaned to COVID standards. Next time in Ottawa for a one or two night stay I would stay at this location again....

January 2022|2010CRAR

Andaz exceeded our expectations

The location was perfect but given it was downtown we appreciated the use of room keys to activate the elevator. The room was contemporary but comfortable, everything clean and in working order. The bed comfortable although we needed to request an additional blanket and pillows. The parking was e...

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January 2022|Lisa M

Excellent hotel in a great location and dogs are allowed!

Great hotel, new and modern decor. Excellent facilities and is well designed plus dogs are allowed. It’s hard to find pet friendly hotels that aren’t very run down and old so this was a great find, not to mention how great the location is. You can see parliament hill and the ottawa sign from your ro...

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December 2021|JessicaCdoglover

excellent customer service and fabulous breakfast

Great location, friendly and very helpful staff, room are spacious and I had a fabulous view of the city. One of the highlights of my stay was the breakfast, I had one of the best omelettes I have ever had. Hope to be back!...

December 2021|NataisaG

Awesome Hotel

My go to place to stay when in Ottawa/Gatineau. Clean rooms and excellent customer service. Prime location in downtown Ottawa. Walking distance to numerous restaurants and bars, and I have to mention the rooftop lounge/bar.Dont forget your vaccination ID as you will be booted out the door without it...

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December 2021|313moe

Birthday weekend stay

Very professional staff. Especially Alex who helped out at the restaurant with our meals, very personable and likeable. Room was what we expected, clean throughout and well appointed. Nice place to say within walking distance to Byward Market, Rideau Center, Parliament Hill....

December 2021|B6642QYdenisb

Beautiful Hotel with great rooms and a great location in Ottawa

Very comfortable hotel, great rooms with the best beds and pillows. Restaurant and roof top bar are amazing and breakfast in particular was so good. Staff were so friendly and responsive. And you can't beat the location right on Dalhousie in the Bywater Market area of Ottawa ...

December 2021|Mark B

Friendly staff, great hotel!

Went up for my daughter's birthday, had a wonderful time. Great hotel with an incredible view. Super friendly staff, clean and comfy rooms. Great experience and would absolutely return next time in Ottawa!...

December 2021|peaches202112

Owner Response

Melissa G, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Hello Peaches202112. Thank you for your kind words. Happy to hear that your daughter had a wonderful birthday. Come visit again soon.

Great night at the Andaz

We celebrated my wife's 50th Birthday in the market in downtown Ottawa. The Andaz was fantastic. Rooms were clean and comfortable. View was amazing. Staff were very friendly. Had a great time. If you want to visit Ottawa and stay downtown I highly recommend this hotel....

December 2021|JasonDef

Modern and Fresh Accomodation

The staff was super helpful and friendly; lots of smiles and I felt well looked after. The rooms were wonderful with a great view, modern decor and comfy beds. Close to everything in the market. Was worried it would be loud at night, but there was no problem. ...

November 2021|businesstravelwhit

Owner Response

Melissa G, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you so much for your kind review. we hope to have you back again soon

Great downtown hotel in Ottawa

Super clean, even though we got a room with a view of the parking lot it was very quiet and clean. Beds were comfy. The free drinks at the front desk are a nice touch. Many restaurants near by. Parlament within walking distance. Hotel staff was helpful and friendly. ...

November 2021|WeRFour

Best contemporary Hotel in town

Andas is the best contemporary hotel in town. The design and ambiance is simple and elegant, plus, rooms have an amazing view. Became one of my ordered destinations in Ottawa. I will certainly book for my next business trip but also when a family visit....

November 2021|fpuentes2021

Amazing Stay!

My partner and I stayed at the Andaz for our fifth anniversary and the staff at Andaz made it very special for us. The room and view were beautiful, the bedding divine and the service excellent! The staff accommodated our every wish and we're extremely attentive ensuring we had the best possible s...

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November 2021|Natasha M

Great Location, Rooms and Service

We enjoyed our stay at the Andaz. It was convenient to the Byward Market and all of the main attractions in Ottawa. There's plenty of paid parking around and lots of activity. Some street noise due to proximity to nightlife, and the bells ring in the morning, so perhaps not for the light sleepers....

November 2021|aab2233

Friendly, modern, and clean

The location of this hotel is incredible, you're in the heart of Byward Market. The views are great and in some cases you can see some landmarks. The staff are very friendly and helpful. Everything was clean and worked properly....

November 2021|willjorg

Best views in the city!

If you're looking for a fun place to stay, look no further. We were there for a concert, and wanted a place to go back to afterwards. There are DOZENS of restaurants, bars, and places to visit within walking distance. It overlooks the Byward Market. And, as a bonus, Coppers has THE best view of Ott...

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November 2021|Terry H

Owner Response

Melissa G, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for your review. We are very happy to have our outlets open again and to see our guests enjoying them so much. I hope you have a wonderful time at the concert. Come visit again soon.

Andaz is Perfectly Located

Very nice modern hotel in the heart of the Byward Market. Had tried to get in 3 years ago (prior to Covid) and it was full. Very good staff. The second time at an Andaz property and they are well worthy seeking out....

November 2021|Cdnray

First Ottawa visit

Wonderful location which accommodated our desire to walk. The hotel was well appointed and very clean. The staff could not have been more helpful and friendly. It was our first stay at the Andaz and we would definitely stay again ...

November 2021|Gail G

Great Vibe

So comfortable! And the window in the room could open!!!! Booking a room with a view is well worth the extra. Truely spectacular view. Location in perfect for sights and range of resturants. Fabulous staff - helpful and cheerful. The recommendations and directions we got from the desk staff were exc...

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November 2021|Adventure72644

My last stay at andaz

So I choose to stay at the andaz hotel, never stayed before not sure what I should’ve expected. They exceeded in every possible way. Room(s) we’re great, stay was fantastic, all around a great experience, I’d highly recommend....

October 2021|ravenfan2008

Amazing Ottawa vacay!!!

We came for one night only. It was a very lovely stay and we felt well taken care of. The room was so amazing. We stays on the presidential penthouse. The views were so beautiful. We would definitely recommend this hotel and stay here again when returning to Ottawa!!!...

October 2021|grandmann

Modern Clean Property

Rooms are modern ,well appointed with comfortable beds.Spacious bathroom and walk-in closet.Small fridge in room along with Keurig coffee machine.Recommend a room with a view overlooking city with parliament building in view....

October 2021|angelagK813WZ

50th bday celebration

Excellent location! Can walk any where from that location! Our stay was on 13 th floor it had an amazing view! They have a texting system for if you need anything. Downfall is the parking situation but overall awesome place!...

October 2021|747copelands

Owner Response

Melissa G, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Thank you for your review and Happy Belated 50th birthday. we hope to see you again for your 51st.

Great Boutique Hotel & Location

Very clean, modern and decent size rooms. Great location- close to shopping, restaurants, sights etc. Beautiful roof top bar for an evening cap with an amaZing view of the city. Would definitely stay here again!...

October 2021|Zeila09

Excellent location and customer service

We had excellent time at our stay in Andaz Ottawa ByWard Market. Hotel is located at perfect location to walk around Byward Market, Parliment Hill etc.. Harry from reception was extremely kind and was very helpful from we checked in , till our check out. ...

October 2021|iha437

Nice hotel

Hotel is in downtown core which is great. Room aesthetic and view from our room (Parliament) is perfect. For improvement, towel has a hole which should have been checked before we arrived. There’s no complimentary coffee/tea. But overall nice stay.Thanks Andaz!...

October 2021|beatriceordas

Excellent as always

Hotel is centrally located within walking distance of some great restaurants, bars and shops. The staff are friendly and helpful and the rooms are clean. We have stayed here numerous times and we will return again....

October 2021|dianemcgreg

Romantic getaway with my husband

Fabulous hotel,clean and modern...great service.Great location by the Byward Market, walking distance to restaurants, bars pubs.Near parliament Hill and other attractions. Near Rideau Center for shopping....

September 2021|haguetoni73

Vacation

My husband and I were on vacation travelling back home from New Brunswick and wanted to spend a day in Ottawa as this is a very special place to us. Stayed at this hotel and was blown away. From service to the cleanliness and the room was amazing. Would definitely stay here again. ...

September 2021|fuscojamie18

Andaz should be your go to Ottawa hotel.

A very contemporary, clean and pleasantly designed and furnished hotel. Unbeatable location. Staff were very friendly, accommodating and professional. Great value. A nice getaway in Ottawa where you feel pampered. This is my new go to hotel in the Capital. ...

September 2021|Bruce H

Andaz

I enjoyed every single moment. We felt so good. The bed is so comfy my husband like evrything. And the breaksfast was so gooodddd omG. I will definitely come back. The rooftop bar is a plus. The view is 😍😍😍 i love love my experience with Andaz. Highly recommend 👍🏾...

September 2021|JMissada

Amazing !!

I paid for the vue and it was amazing !! I’ll go back it’s sure !!!! The room was really clean ! We ate at the restaurant on the roof ! Only a small choices of starters but it was very good !!!! We really appreciates the moment. The vue was the same than our room but it was very fun !!! I will cert...

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September 2021|stongecaroline

Andaz is a modern very nice hotel

Awesome hotel I booked a king deluxe room with a corner view , the large windows made such a difference didnt feel like you were in a hotel room. Decor is fantastic and very clean Next time I may get a suite The roof top bar at night for drinks & chacuterie board was incredible, expensive ...

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September 2021|SMHfx2021

One night stay review

Hotel was very clean. A huge bonus was that it was close to everything we wanted to go see and do. The area of Byward Market was very close to the hotel with tons of restaurants and shopping and the Parliament was a 5 minute walk from where we were staying ...

September 2021|michelletc2021

Incomparable to Other Hotels

We instantly fell in loved with the feel and ambiance of the Andaz. We appreciated the care of every detail from the moment we stepped into the lobby, elevator and into our room. The views were breathtaking and we thoroughly enjoyed our time on the rooftop patio. We kept saying we felt like we were ...

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September 2021|infoL4124XM

Attractive, well-located hotel

We enjoyed our stay at this hotel. We brought our dog, for which they charged an extra $50/night. I think that was excessive. The website says there is a dog welcoming package with food bowls, treats, dog bed, etc., but the check-in person was unaware of this. She asked if I'd texted about this befo...

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September 2021|Roberta G

Great value, great location.

We stayed at the Andaz in Ottawa with our son and his family. The way the rooms are laid out our son was able to create a 'suite' of two rooms by blocking off access from the hallway to the two rooms he had. A fabulous set up. My wife and I stayed in one of the smaller suites which was well furni...

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September 2021|Norman G

Nice hotel at a convenient location

I booked the hotel because of its location, which is very convenient and in the heart of downtown. I also liked the service in the hotel. The staff was courteous and accommodating. I would definitely recommend this place....

September 2021|ankitsaini04

Very clean and welcoming.

I called in advance about this being a special visit to Ottawa. I was planning to propose and the staff told me they would have something in the room for me since the rooftop restaurant was closed during our stay. On arrival, the staff upgraded my suite to one of the best rooms at no charge. Thank y...

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September 2021|12Dylan1212

Staycation !

I stayed here for a mini staycation, just by myself because I needed it. Love it so so much. Planning a second staycation at the same hotel later this year! I was so in love with the space, the aesthetic, the cleanliness, the view. Wow. 10/10. ...

September 2021|sarahsehabomo

Probably the best lifestyle hotel in Ottawa

This was my first stay at this hotel. The location is excellent, everything is within walking distance. As a discoverist member, we were assigned a corner room which was large and confortable with a beautiful design as you can expect with Andaz hotel. The staff is really concerned to offer excellent...

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August 2021|Michel M

Modern and clean hotel

Great hotel , clean , modern and great location. Very close, walking distance to Byward market and Rideau shopping center . Great for adults as it is a bit of a party scene in the area during the evening...

August 2021|Chrissie S

Loved this hotel

Hotel’s location is super. Very clean environment and modern design. Super friendly staff. Smooth check in and check out They had a text message service that you could ask them any thing and would get a quick answer Just pillows were not comfortable ...

August 2021|mdeyhim

Modern, convenient hotel

This hotel has style and convenience. One of the best places to stay if you want to be near the ByWard Market, National Gallery of Canada, etc. Clean room, modern furnishings, comfortable bed. Nice amenities including a dressing area and ironing board in the room....

August 2021|Stephanie D

Bachelorette party

Overall really impressed with this hotel, would recommend to others anytime to stay here. Beautiful bar upstairs , friendly staff , beautiful views , just wish they were open a bit later then midnight....

August 2021|rudypooe

Great location for visiting Ottawa tourist hot spots

We're a family of 4 and stayed here on a Sunday night in August, and we were very impressed with the design of the hotel and rooms. Very modern and clean hotel, within short walking distance to Parliament Hill, the National Art Gallery and the Byward Market. Upon arrival we were suggested a $25 upgr...

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August 2021|BrianMTraveller

Service, room and location are all great

Loved our stay at the Andaz hotel, the location is great, lots to eat and do around. The room was very clean and modern looking, very confortable. We met some friends in the rooftop and the view is outstanding....

August 2021|BebiAE

Great hotel in Byward Market Ottawa

The Andaz Hotel is in a great location. They have an awesome rooftop patio with views ot Ottawa river and Parliament. Very trendy place. The room was excellent and very comfortable bed. Highly recommended. Good parking right next to hotel for a reasonable fee. ...

August 2021|johannebelisle77

Nice and comfy

Clean and great room. We loved to have some more space to move around in the room. Bed was comfortable. Shower works like a charm and it was really easy to broadcast content from a mobile device on the tv. Pandemic rules are easy to follow and clearly mentioned. Great place to stay with many bars, r...

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August 2021|Anickbernard

Byward

We would have loved to eat at the outdoor roof terrace but it was closed. Definitely next time. We were even able to leave our bicycles locked up at the reception. Thank you Andaz staff for your professionalism. ...

August 2021|pierreflorczyk

What an upgrade!

On arrival was upgraded to the President Suite. I normally stay at Marriot's, but in Ottawa they are all strangely small bathrooms and all getting a little tired. This hotel is a breath of fresh air, right in the market, will be nice to stay here after Covid. I will stay here in future in Ottawa. ...

August 2021|jwr906

Great Accomodations

The room was absolutely gorgeous and clean , the view was incredible. And the location is just perfect, located right in the Byward Market everything is walking distance and there was no need to drive the car during our stay. However it is importing to note parking is not included it’s 35$/day which...

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August 2021|melinamailhotsweet

Excellent Two Night Stay

A wonderful room, with a great view. Was modern, clean and very spacious. Easy to access from the highway and right in the middle of a variety of restaurants and shops. Would stay again and would highly recommend!...

August 2021|miegger8

Great Hotel experience in a post pandemic reality

The hotel was clean, staff was friendly and very careful to follow procedures. Limited breakfast option due to restaurant not being fully open but overall still a lot of good options. The suite with the view of the parliament was just perfect! Rates are extremely competitive. I would recommend to an...

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August 2021|mathieul515

Great hotel!

What a lovely hotel to stay it. It’s modern and clean. The location is perfect. I felt that the staff go beyond expectations to make your stay as comfortable as possible. Only downside was that the restaurant and rooftop deck were not open when I went and this was not mentioned on the website....

July 2021|Smartcookiegrl

Great Hotel in a Great Location in the Byward Market District

Enjoy terrific views from your suite or the roof top patio over the Byward Market. Clean, comfortable and quiet, we would definitely stay here again.Parking is not on site, which was difficult over the weekend. The morning coffee bar in the lobby is a great feature...

July 2021|pcverleyen

BEST HOTEL IN OTTAWA BY A LONG SHOT

Fantastic experience in a post covid world. Hotel is conveniently located, clean, quiet and has friendly staff with an in and out parking lot. Minutes from Rideau Centre, Byward market, Parliament hill and everything else you need for a Downtown Ottawa experience. Definately recommend!...

July 2021|531william

Perfect for solo travellers

Located it a bustling Byward Market, most attractions are walking distance from this hotel. I had a great time living in one of the king rooms. Would definitely recommend this place to my peers and alike....

July 2021|karann9899

Amazing location

Great hotel in the heart of the Byward market. Walking distance to everything. Beautiful rooftop patio is a must see! Good Covid precautions in place. Staff were helpful and knowledgeable. Rooms are spacious and quiet. Beautiful modern aesthetic. We will be back! ...

July 2021|DLSCEM

Great hotel and awesome experience

Loved everything about our stay on our wedding night. Room was clean. Touches are thought out with the client in mind from velvet hangers to a seat height table to a removable shower head and everything in between. ...

July 2021|mireillealkadi

Birthday stay

This is the second time I grab a room for the night to make a birthday a little more special and both times were amazing! I live in the city but the stay is a nice mini vacation! The view from the deluxe suites is to die for. ...

July 2021|makaylawellman

Loved Our Stay!

Great room with a beautiful view. The bed was very comfortable and our room was very clean. All of the staff members we had contact with were all very friendly and always professional. We loved our stay and would highly reccomend them....

July 2021|Nancy T

Amazing hotel

This hotel was very clean, the staff were amazing and helped us with anything we needed. The room was nice and cold, the bathroom had an amazing shower. I would defiantly go back here in the future and recommend it to friends and family...

July 2021|jdolcsvary

Best hotel I've stayed at in Ottawa

I absolutely love the modern look of the hotel. My room was spotless and the shower was the most luxurious shower i had ever used. It's in a fantastic location and I was fortunate enough to have an amazing view over the entire city, including parliament. ...

July 2021|sophiawongkendall

Great place to stay!

A great place to stay in the Ottawa Byward Market, easy access to restaurants and the parliament buildings, very safe and clean! Great front desk staff and Covid protocols in place! Would stay again next time in Ottawa!...

July 2021|troughton88

Great stay at Andaz Ottawa

We have stayed in quite a few hotels in downtown Ottawa and can say without a doubt that this is one of the best hotels we've stayed in. We were impressed with the amenities in our room and the staff was accommodating and courteous. We will make every effort to stay here again the next time we retu...

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June 2021|just4sherridan

Just got married.

Was a gift from my mom. I was very surprised. It was fantastic just what I was hoping for. I would definitely go or recommend the Andaz. If the restaurant was open it would have been even better. I would like to do it again....

June 2021|aminanaz70

Amazing stay in Ottawa

Andaz Ottawa made my stay incredible I was there to celebrate my fiancées birthday and they upgraded us to a higher room with an amazing view and their breakfast and was surprisingly tasty (only because I’ve been to different hotels ) ...

June 2021|osasobas2

Best hotel in Ottawa

You simply cannot beat the staff, design, location, bed comfort, cleanliness and attention to detail this incredible hotel provides. You feel like you’re walking into a trendy soho hotel but with a stunning view of our nations capital! ...

May 2021|Emily S

Excellent stay for work

Everything was clean, organized, and very COVID-safe. The staff were very friendly and helpful. I would definitely recommend The Andaz to friends and colleagues. They were also really great with my dog. :)...

May 2021|NewBrunswickJaimer

Great stay as normal

Great hotel to stay at across from Byward market and walking distance to the Parliament buildings and attractions. The beds are always extra comfortable and rooms are always spotless the hotel is centrally located and close to everything....

May 2021|Rob B

charming place and staff

people there are great. i was traveling with my dog and they were really nice and made sure me and my dog had everything we needed. always welcomed with a smile and didnt hesitate to change my room after the smoke detwctor went off for no reasons..didnt charge me extra because of the pet cleaning....

May 2021|magauv

Excellent view and location!

We had a wonderful, safe and clean stay at the Andaz! Would have really liked to enjoy the hotel amenities if Covid had not caused havoc on the hotel industry... next time we will enjoy the vibe of this downtown hotel even more!...

April 2021|larapduarte

Owner Response

Andrea Germain, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Good afternoon Lara, Thank you for taking the time to share your recent experience with me. I am so glad to hear that you had a wonderful and safe stay with us at the Andaz Ottawa! I appreciate your comprehension in regards to the amenities behind temporarily unavailable at this time. We are very much looking forward too being able to reopen and offer our valued guests the full Andaz experience. In hopes to see you again soon! Andrea Germain

Very nice hotel with a fantastic view !

Very nice hotel with a fantastic view ! good location near everything you need, just a couple of minute from the parlement hill. Fantastic staff and all the place was real clean. The hotel is pretty new and all the places inside have a lot of style. Cost of the parking is good considaring the locati...

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April 2021|david71335

Owner Response

Andrea Germain, Guest Services / Front Office at Andaz Ottawa ByWard Market, responded to this review

Hello David, Thank you for taking the time to share your experience on Trip Advisor! I very much appreciate the wonderful feedback and have shared this with out entire team. In hopes to have the opportunity to greet you again soon! Sincerely, Andrea Germain

Amazing hotel

I had a great experience with Andaz by Hyatt. I will definitively come back and hopefully at that time the gym and the other amenities will be open. The hotel has an exceptional design with nice ambiance Very clean...

April 2021|Ahmad J

Perfect Hotel in Byward Market

Beautiful hotel in the Byward Market area. Ample parking, clean compact rooms. Everything you need. Entertainment at your door step. We will be back to enjoy the neighbourhood when everything is open at a later date. Thank you for a great stay....

March 2021|44DeborahC

Great location and friendly service

Had to go to Ottawa for work. Over night stay was required and my colleague recommended it and it was as nice as she described it. Nice view. Great location. Unfortunately could not eat at the hotel restaurant and bar due to COVID Will stay again when I go again in April ...

March 2021|Johnny J

Best Hotel in Ottawa

The rooms are spacious, great location and parking right at the corner. I suggest this hotel to anyone wanting to getaway from home for a couple of days or for a business trip. You won't be deceived , a plus the reception staff are super friendly!...

March 2021|Patricia L

Spring Break

Hotel is conveniently located. Everything is a 10-15 minute walk. The staff is super friendly & helpful with attractions & restaurant recommendations. The rooms are modern, comfortable & clean. Will definitely return soon! ...

March 2021|stevenr0ssi

recent decor

Service was excellent and the hotel looks like new, very clean and trendy, we enjoyed our stay, the room was excellent as far as looks and comfort, the agents at the lobby desk were excellent and eager to help, no complaints and I would recommend if you are in the area....

February 2021|ggodard2021

V-day

The stay was amazing Me and my wife have 4 kids teenagers My mother in law lice with us And covid has made it well a year But your stuff went above and beyond to make our stay not good not great but incredible ...

February 2021|foucaultfrank

Beautiful view and room

Great place to stay, very friendly staff, quiet, comfortable, safe. Great price! Great amenities. Beautiful furniture and layout! The bathroom and shower was gorgeous. All around a wonderful experience. Would definitely recommend and stay again soon! ...

February 2021|kattdunsmoor

Andaz Hotel Ottawa Review

Beautiful hotel, cozy and comfy. Loved how non alcoholic beverages were free. Robes and amazing lighting in the bathrooms. Nice view of downtown Ottawa. Friendly staff, very welcoming. Very clean especially during covid....

January 2021|cameronwelsford

My new favourite Ottawa Hotel

I've stayed here twice in the last 6 weeks during covid as I've driven my daughter back and forth to University. Great location, rooms are clean, modern and well designed. Staff dealing with covid restrictions go above and beyond....

January 2021|lauriebildfell

Perfect location, clean, comfy and modern rooms, nice service and staff.

Perfect location, clean, comfy and modern rooms, nice service and staff. Unfortunately bar and resto were closed because of the situation with covid. Will definitely consider this hotel for my next visit as well....

November 2020|gmeldcom

Great hotel for work from hotel and downtown stay!

Overall, a very nice stay and the staff are all very welcoming! Value is very good when redeeming points because it comes with a free parking spot! The only thing that might need a bit work is breakfast. Hours is kind of limited only starting at 7am and the line is also moving quite slow. I had a me...

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November 2020|haoxiangq2018

Bad experience

No service, no more breakfast in the morning when i got there an hours and a half bedore the rnd of the breakfast time. I was getting married and i asked to have some stuff done and the hotel told me that they can’t do it. I wanted a bottle of champagne and petal roses in the room and they aaid that...

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November 2020|karimwazir

Best spot in Byward Market Ottawa

There are many hotels in the touristic Byward Market nearby some of the must-visit attractions in Ottawa, Parliament, museums, etc. The Andaz hotel has the best spot of its location, splendid view from the room, service, etc. And the price definitely rewarded for the best value in my perspective....

October 2020|christinatsuei

Home away from Home

Whenever I travel to Ottawa for pleasure or for business, the Andaz is my go-to hotel. Everyone from the frontdesk, restaurant and bar servers, customer service, and room service the quality of customer care is top notch. The beds are heavenly with soft sheets and comfy pillows. They will help with ...

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October 2020|helenasN8070QF

Outstanding stay in Ottawa

Exceptionally clean and service-oriented hotel. Beautiful, spacious rooms and wonderful, attentive staff. Love the attention to detail and the modern decor. Great area as well, right in the heart of Byward Market! ...

August 2020|kellym278

Great Place to stay.

If you looking to visit Ottawa and want a great place to stay, you could not find a better location. Close to the Market and Parliament. The Hotel is clean and comfortable, but most of all they have a great staff. ...

March 2020|Sightseer572091

The place to stay

Warm welcome, nice hotel very attracting. Corner roms have really nice view. Hotel is well situated in the Market square close to many attractions that are within walking distance. Many restaurants are near by for every taste. Kudos the the hotel staff that were well knowledgeable and recommende...

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March 2020|bobbypoitras

Always a pleasant stay!

Upgraded to a corner king room on high floor upon arrival without prompting. Front desk always pleasant and helpful. Breakfast staff attentive. Lindsay Legari, The first experience specialist provided her direct line before arrival. After checkout I forgot to cancel my last night. I left in a rush...

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March 2020|dowatchawant

Beautiful Hotel

I cannot recommend this hotel enough. Everything was perfect from start to finish, lovely rooms, lovely staff, can’t wait to come back in May. Located in the Bywood Market is perfectly placed to enjoy Ottawa....

March 2020|herbn523

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi herbn523, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We're lucky to have such caring staff members. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back in May - perhaps for the Tulip Festival?

Best Experience Ever!

We have stayed at the Andaz several times as we have visited Ottawa and our daughter over the past few years. Consistently good, but last visit was excellent. Special thanks to star employee Leslie in Guest Services who was on top of all of our needs, including needs we did not anticipate. Staff mem...

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March 2020|KateKewl

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi KateKewl, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from our staff. We are lucky to have such caring colleagues like Leslie on our team. We look forward to welcoming you back soon!

Fab Four Day Stay at Andaz Ottawa

My wife and I recently spent three nights, four days at Andaz Ottawa. We were in Ottawa (we live in Toronto) for our niece's wedding. The hotel is modern, clean, and efficient as you would expect. What set it apart was the exceptional friendliness and helpfulness of the staff...in particular Ellie, ...

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March 2020|robertpG2838QX

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi robertpG2838QX, Thank you very much for taking the time to share your experience at Andaz Ottawa! It sounds like you had a perfect visit for your nieces wedding and we are grateful for your decision to stay with us. We are also happy to hear you were able to experience feast + revel during your stay. We look forward to hopefully welcoming you back soon.

Fantastic Hotel in the Market

I stay at the Andraz twice a month for business. The Hotel is perfectly located in the market and the staff are absolutely fantastic. Every time I stay at the hotel I'm always greeted kindly, feel very welcomed, and have any requests I have met quickly. 5 Stars! ...

March 2020|dadams336

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dadams336, Thank you for taking the time to write a review and recommend our hotel. We appreciate your loyalty and love being your home away from home while travelling for work. We look forward to welcoming you back again soon!

Excellent experience

I spent 10 days in Ottawa and I must say that I was very impressed with the city, also the location of the Hotel was very convenient not only for my meeting but also to visit the landmarks that Ottawa has to offer. I visited the Art Museum and some local restaurants in walking distance from the Hote...

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February 2020|florese30

Owner Response

Rachel Kerr, General Manager at Andaz Ottawa ByWard Market, responded to this review

Hi florese30, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish and found time to explore some of the best spots in the city. We look forward to welcoming you back!

Oustanding property, outstanding people

This is a truly outstanding hotel property in the heart of Ottawa's Byward Market District, close to the Rideau Centre, National Gallery, Ottawa Art Gallery and Notre-Dame Cathedral Basilica. The staff are friendly, attentive and professional while remaining casually aloof. The restaurants offer uni...

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February 2020|Chris H

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi Chris H, Thank you for taking the time to share your experience and giving us such a great recommendation! We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We're lucky to have such caring staff members.

Great Staff Clean Rooms and Awesome Location

i had a pleasant stay as i did before .. the breakfast was great .. upstairs lounge was wonderful with good veiw and awesome location in the heart of Ottawa ....... Staff where super friendly and most helpful .. and rooms are well equiped with free minibar .. only thing i might say is if u have chil...

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February 2020|Road175356

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi Road175356, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Andaz Ottawa

It's our first time to have dinner at Andaz Ottawa. Better than I anticipated. As usual, we had suite upgrade for Globalist member staying again. Nice valet parking though a little bit expensive, CAD35 for self parking....

February 2020|Voyager610944

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi Voyager610944, Thank you for sharing your experience about your recent trip to Ottawa. We're delighted to hear how much you enjoyed your time and dinner in Feast + Revel with us.

Light, bright & modern in Central Ottawa

Stylish, newly renovated hotel in the center of fun Byward Market area and near Parliament Hill. Corner rooms were spacious, with table/seating and overall decor was light, bright and inviting. Better than I expected of a Hyatt! I would go back in a heartbeat....

February 2020|BackBayBobbie

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi BackBayBobbie, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

Capital Valentines

Excellent experience at the Andaz. Very upscale Hotel with all of the amenities that you would expect of a Hyatt property. Friendly Staff and very clean. Within walking distance of Parliament Hill, The National Art Gallery, Skating, The Byward Market and many excellent Bars and Restaurants....

February 2020|bramcan

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi bramcan, Thank you for taking the time to share your review. It sounds like you had a wonderful stay for Valentine's Day and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Andaz Chill

Cool vibe here, relaxed manner, odd check in location,, greeted with hot choco and baileys, nice to be greeted and spoken to using your name, welcome back etc. Linens, beds, premium, room clean and functional, bathroom first rate. Hotel in the heart of the Byward Market. 6 stays in the past couple ...

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February 2020|crashdavis2020

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi crashdavis2020, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and appreciate your loyalty.

Well located, well priced

From the first time that I stayed at the Andaz, I've always had it as my first choice for Ottawa trips. The staff are all accomodating and the market area has a ton of shops and restaurants to try. The rooms are a good size and always spotless. Restaurant is lovely. ...

February 2020|Backathomefreezing

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi Backathomefreezing, Thank you for taking the time to write us a review. We appreciate being your first choice for Ottawa trips and look forward to welcoming you back.

Great Hotel in the Market

Took an uber from the airport and we stayed on Valentine's Day but forgot to reserve the restaurant which was full. But that didn't matter cause there was lots of other places around to eat. Stayed on the 15th floor corner room - had a great view, sat back with a bottle of wine and watched the city....

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February 2020|Sarah B

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi sarahbousfield11, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

The best secret spot in Ottawa

This is the best hotel - boutique experience in Ottawa. Granted, I come to Ottawa a lot, hence, the staff knows me and ensures my room preferences are accommodated, etc... That said, other colleagues have staid there and the feedback is always positive. It is worth checking out. Try it and you will ...

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February 2020|56annetteh

Owner Response

Rachel Kerr, Marketing at Andaz Ottawa ByWard Market, responded to this review

Hi Annette, Thanks for sharing this secret! We are happy to hear you always enjoy your time with us and appreciate you sending colleagues here.

Another reason to come back

We had booked 4 nights at the Andaz and planned to take the Via train, but due to the train blockage we had to book another hotel the first night only to find out the trains were not running the next day. We finally made it to the hotel after driving 5 hours in a snow storm the next afternoon. Now...

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February 2020|DGP187

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi DGP187, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us.

Amazing as always!

We stayed for my fiancé's birthday. We love this hotel so much that we booked our wedding there this upcoming November. The staff always goes above and beyond and the accommodations are top notch! The location in the Market makes for a great evening. ...

February 2020|Dana L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dlalonde1975, Once again, Congrats! We are so excited for your wedding. We can't wait! Thank you for sharing the review. We look forward to being included in your special memories.

A Must

If you are staying in Ottawa this hotel is a MUST. Super friendly staff and they treat you like family. I had an extended stay and met most of the staff. Everyone went above and beyond to make me feel at home. ...

February 2020|H8052DWdana

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi H8052DWdana, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Best hotel experience in Byward Market

The Andaz is my default hotel in Ottawa. I always leave with great experiences and a wonderful sleep! The free variety of drinks, daily chocolate and daily chips also contribute to making a wonderful stay!...

February 2020|Brandon L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Brandon L, Thank you for making us your home-away-from-home. We appreciate your consideration while staying in the ByWard Market and look forward to welcoming you back soon.

Great hotel

Great food, nice room and good location - highly recommended. The staff were also friendly and helpful. The location is also central with some decent restaurants around if you don´t want to eat in the hotel restaurant which I enjoyed....

February 2020|rikardur

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi rikardur, Thank you for the recommendation! We are glad you found time to explore the market and enjoy a meal at Feast + Revel. We look forward to welcoming you back.

Wedding Stay

We chose Andaz byward market as our home base for our downtown wedding. We had an excellent experience. We were in the Large Suite. It was perfect for a small group getting ready and the views were beautiful! We ordered room service breakfast the day of and we can both say it was one of our best bre...

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February 2020|Kelly F

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Kelly F, Thank you for choosing to celebrate such an important part of your wedding day with us! I am sure your pictures will be stunning. We hope to welcome you back soon, perhaps for a mini-moon?

A++

I stayed here recently while on business in Ottawa. This was my first time at this hotel (usually stay at the Westin) and the hotel exceeded my expectations. Check-in was exceptionally easy and the check-in rep was wonderful. The room was beautifully laid out, furnished. AC (even in winter) wor...

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February 2020|david o

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi david o, Thank you for the A++ rating! We appreciate you sharing your experience and recommending our property. We look forward to welcoming you back soon.

Wow. Great View, great service, nice room

A very pleasant stay in the Byward Market. A comfortable hotel with friendly and helpful staff. Despite the earplugs (provided free in the room), it was quiet and I had a good night's sleep each evening. Free snacks and non-alcoholic drinks were a nice touch, as was the welcome hot-chocolate-and-B...

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February 2020|BHP_Canada

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi BHP_Canada, Thank you very much for taking the time to share your Andaz experience. I am so happy to read that you had a great time from check-in to check-out. Our hot-chocolate and Bailey's arrival beverage has been helping all of our guest stay warm upon arrival!

Amazing Experience

Clean and very nice hotel. Staff very kind and helpful. Very well location, right on the centre allows you to move around the city by foot. Great amenities, the fitness centre is really good. The room was always clean....

February 2020|fanialepaki

Amazing Getaway!

Excellent personal get away. Feast + Revel food was fantastic. Everything I needed to relax and enjoy my time away. I was very impressed with the rooms, and all of the thought put into supporting local companies from the Hummingbird Chocolates, Canadian wine lists, and toiletries that are made local...

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February 2020|tanya s

Great Hotel in the Heart of Ottawa

The Andaz is lovely hotel in the center of the Byward market in Ottawa. The market area is very vibrant and full of unique shops, bars and restaurants. The hotel itself is beautiful, crafted from materials found in Canada. The rooms are spacious with beautiful views of the Ottawa river and Parliamen...

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January 2020|Mark M

Hip & Modern

Stayed in a King-bed room for a recent business trip. The room was clean and modern. Local snacks/ soaps were a nice touch. The view was beautiful. Location was great for getting around. Food delivered to studio/ conference rooms (breakfast/ lunch & snacks) were exceptional - I really felt spoiled. ...

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January 2020|careyannee

always good

This hotel never disappoints. Always clean, always easy check in, simple no fuss. Great location. Could get a little loud on a Friday/Saturday but they provide ear plugs but for week day meetings it is quiet. Walking distance to everything and if you ask for view of the parliament it really is be...

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January 2020|melisadjebbari

Amazing as usual

The staff and the overall service of the Andaz is again outstanding and deserve the highest praises. All the steps from the check in, the room experience, the meals and drinks and most of all the front guest service by Alexandra and her colleagues was paramount to another exceptional experience...

January 2020|Francois D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Francois D, Thank you for taking the time to share your Andaz experience. I am thrilled to hear it was amazing as usual and will share the positive feedback with my colleague Alexandra.

Visiting Winterland!

If you love winter, skating and walking in dancing snowflakes, visiting museums, you have to try Ottawa in January. A wonderful place to stay is close to the ByWard market, at Andaz. It is located at a walking distance from everything!...

January 2020|Flyer52610183216

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Flyer52610183216, Thank you for the recommendation! We hope you found time to attend our Copper on Ice event. We have an Ice Bar on our rooftop patio each weekend of Winterlude.

A little gem in the Byward Market

Great location and excellent service. The room was well appointed, great value for the price. Walking distance to the Byward Market made it very convenient to choose from the many restaurants available there. Always enjoy our stay at the Andaz....

January 2020|pkdragonjosh

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi pkdragonjosh, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed the ByWard Market. We love our neighbourhood!

Great staff and hotel

Was greeted nicely at check in. Was offered an upgrade for signing up to their rewards program. Room was clean and nicely decorated. The floor that I was on was super quiet. All the staff that I spoke to were genuinely friendly....

January 2020|edwardjason

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi edwardjason, Thank you for sharing your experience, we love reading comments like yours! Welcome to the World of Hyatt program, we are sure you will enjoy the benefits and hope to welcome you back again soon.

Andaz is Excellent

I was really impressed with the Andaz. I've not stayed at this Hyatt brand before and really found it to be a nice experience. My room was very nice...corner view of the city. The breakfast each morning was consistently prepared and delicious. The best part...the staff. From the moment I checke...

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January 2020|ChuckS737

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Chuck S, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Great hotel, great location

Great hotel in a premium spot. Walking distance to everything in the market and beyond. Lots of nice amenities along with a few extras that I was not expecting. Very clean and comfortable with a friendly and helpful staff! ...

January 2020|Shannon D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Shannon D, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish and the location of our hotel. We look forward to welcoming you back!

Great Hotel

Right in the heart of ByWard market, second stay here! Close to everything, plenty of restaurants and Bars with lots going on. Baileys and hot cocoa upon arrival on a very chilly day, really hit the spot!...

January 2020|mroot003

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mroot003, Thank you for writing us a review on TripAdvisor. We can't wait to welcome you back again soon and we are glad to hear the warm hot chocolate with Baileys hit the spot upon your arrival!

GREAT HOTEL EXCEPT FOR OUTSIDE CONSTRUCTION NOISE

The Andaz in Ottawa is one of the nicest hotels I have ever stayed at and their customer service is through the roof. I always stay there when in Ottawa. Only flaw it presently has is the city of Ottawa construction going on outside making it difficult to sleep at night....

January 2020|Jason L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jason L, We are so thrilled to hear that we are one of the nicest hotels you have ever stayed at and glad you felt the warm welcome from all of our colleagues. We apologize about the outside construction noise and hope to welcome you back again soon!

Love Andaz!

Wonderful staff, very helpful, great room service. Room always Very clean and tidy, great location. Nice shower, always hot water, Quiet air conditioner and centralized which makes huge difference. Great view from any room. ...

January 2020|vodz0001

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi vodz0001, We love you! Thank you for taking the time to share your experience. We are happy to hear you enjoyed every aspect of your stay.

Really great experience

This is a lovely hotel that is simple, very elegant, and very welcoming. I will stay again for sure. The staff is second to none. The rooms are modern, very comfortable, and the it is right in Byward market, which makes it quite convenient. ...

January 2020|cmpd

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi cmpd, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Great stay at Byward Market

Very clean rooms, excellent checkin and checkout process. Friendly staff and amazing amenities. Amazing view of the Parliament and the best location for visitors that want a close Ottawa experience. Recommended...

January 2020|Luis Felipe G

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Luis Felipe G, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Fantastic time at the Andaz, made our office Christmas party most memorable.

I can't say enough about this hotel, from the time we checked it, the office party room, the staff, rooms and everything about it, will always remember the Christmas party of 2019. Thank you Andaz for making it a memorable day and night for our team!!...

December 2019|567jennifer

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 567jennifer, Thank you so much for writing us a review! We are very happy to read this and will share the positive feedback with our team.

Looking forward to going back

From the moment we walked through the front door we were greeted professionally. They made us feel appreciated for coming to stay with them. This was our second time and we will definitely be back. Two fantastic experiences and more to come!...

December 2019|amiejackson12

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi amiejackson12, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Business trip to Ottawa

Very good hotel in an excellent location. The rooms are clean, the staff is outstanding and you cannot beat the location. Close to downtown for business and all the dining and night life is a step outside your door...

December 2019|Kafast6115

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Kafast6115, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and our location.

Home away from Home.

Great place to stay in Ottawa! We stayed for two weeks and loved it.We will only stay here when we return.Wonderful staff in all areas of the hotel.This is the best location close to all the shops and dining....

December 2019|frank b

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Tripzes, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Best location in town

This is an upscaled hotel staffed with a polite and welcoming staff. Andaz is known for its amazing roof top bar. Sitting at the doorstep of the Market, Andaz is at a walking distance from the Rideau Shopping mall and Parliament Hill. My business trips always end up at Andaz. Food is not cheap,...

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December 2019|Ghislain S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Travel328889, Thank you for taking the time to write us a review. We are happy to hear you always choose Andaz when travelling for business and we hope to host you again soon.

Andaz Ottawa

I had to coordinate a conference for up to 60 people and find a hotel in Ottawa to host it. I've stayed at the Andaz several times and always loved the atmosphere, service and location of the hotel. We booked with them and have no regrets what so ever. The staff were helpful and gracious, conferen...

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December 2019|FionaMG50

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi FionaMG50, Thank you for taking the time to write us a review and for selecting our hotel to host the conference. We are really happy we were able to impress and provide a wonderful stay for you and your colleagues. We hope to welcome you back again soon!

Great Ottawa location and hotel

Stayed 2 nights for the second time at Andaz. Staff very friendly, good location, comfy beds, good lighting. Nice design. The patio rooftop bar is great with super staff too and excellent views. I like that they promote the National Gallery of Canada and the amazing new exhibition, Abadekone. ...

December 2019|dlhutchison

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dlhutchison, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you visited the National Gallery of Canada. Next time you stay, double check our website for a room package that includes tickets to The National Gallery of Canada.

Fabulous hotel in a great location!

Stayed for 4 nights in November 2019. The location couldn't have been better. A very nice hotel with comfortable modern rooms and attentive service. The lounge on the roof offers an amazing view of the city....

December 2019|597heather

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 597heather, Thank you for taking the time to share us a review. We are thrilled to hear you enjoyed our location and hotel. We look forward to welcoming you back!

Wonderful accommodations, great bed, excellent service and location

From the beginning to the end our stay was excellent. The room was comfortable, spacious, clean and pleasant modern decor. The bathroom had an extra makeup mirror which I appreciated since I am near sighted. The bed was wonderfully comfortable. Every staff member interaction was pleasant, friendl...

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December 2019|Anna D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Anna D, Thank you for the recommendation! We are thrilled to hear about your experience and look forward to having you stay with us again soon.

stylish business friendly hotel

Fantastic room, view, great gym, very cool bar with an awesome rooftop view, friendly staff and the restaurant is decent. Byward location is very central and lots of restaurant options in the neighbourhood....

November 2019|Ian R

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Ian R, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Hyatt Andaz at the Ottawa Byward Market

The Hyatt Andaz hotel in the heart of the Byward Market of Ottawa is fantastic. I high end, design oriented hotel at very competitive and reasonable rates. The room was excellent with a great view of the market below. ...

November 2019|Odyssey686868

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Odyssey686868, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us.

My home away from home.

I like the Andaz for its contemporary and modern design. The fact that it is located right in the Byward Market makes it easy to find a good restaurant after a long day of work. I would recommend the Andaz for its nice rooms, friendly service and proximity to the market. ...

November 2019|EMa_Gr8WhiteNorth

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi EMa_Gr8WhiteNorth, Thank you so much for the recommendation! We are happy to hear you enjoy our contemporary and modern design and even more happy to be your home away from home.

A that and then some

Beautiful hotel with a great location. The decor and design is well thought out and and the accommodations are superb. With a room top patio that has the best view in Ottawa and the market in walking distance makes this the best stays in Ottawa....

November 2019|mattvb1

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mattvb1, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we're certainly glad to hear that you enjoyed the design of our hotel. Should your travels bring you back to Ottawa we hope to welcome you back.

Excellent!

Excellent, from check-in to check-out! Fantastic location! I had made a request that I knew would depend on what was available upon check-in, having worked at the Four Seasons in Yorkville Toronto, and it was all that I had asked for! Thank you all!!...

November 2019|kja622

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Kimberley A, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Definitely the place to stay - hotel was great, fabulous location but don’t bother with breakfast at the hotel.

We stayed as a family of 4, travelling from Montreal - rooms were great, two queen beds were more than enough space for us and beds were really comfy. Bathroom also great and plenty of space for us. Room very clean and well presented. Front staff were pleasantly friendly and made a great first impre...

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November 2019|melissakC9490ZR

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Melissa K, Thank you for taking the time to share a review. We are so happy to hear you and your family enjoyed our hotel. We are sorry to hear about breakfast and will share your feedback with the team.

Great stay!!!!!!!

The staff very extremely friendly and very accommodating. The hotel was clean and well run. We had to call the front desk for many things and they were very patient with us. The also gave free pop and water which was a bonus! And it is in the middle of by-ward Market which was very convenient. The o...

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November 2019|thurcas2019

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi thurcas2019, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

Friendly Hotel

Many of the views from rooms in this hotel are spectacular showing Parliament Hill, the Basilica, National Gallery and Gatineau Hills. The service is relaxed and friendly. The location at Byward Market is great...

November 2019|cburton001

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi cburton001, Thank you for writing us a review. We are very happy to hear you enjoyed the view from your home and the location of our hotel. We hope to see you back soon!

Andaz, Byward Market

Fantastic location, great value for money, love the rooftop bar, restaurant clean gym with great windows, I am here on a weekly basis and this has become my hotel of choice. I have tried four other hotels in the area, and this is the best value for money....

November 2019|Josie P

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Josie P, Thank you so much for taking the time to leave a review. We are thrilled to hear that we have become your home away from home and appreciate being your top choice!

Andaz

It was a really comfortable stay. Right at the center of byward market. Staff were welcoming. The only down side is the walls sound proof is relative weak, you can hear people moving chairs upstairs and stuff...

November 2019|Jonathan011001

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jonathan011001, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

A nice business hotel in a great location

I was here for business, and this hotel met all my expectations. I had breakfast there in the morning, and while a little pricey, it was good and fast. The room itself was very clean and comfortable. The staff were all extremely friendly and efficient. The location by ByWard market has lots of p...

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November 2019|5bubble

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 5bubble, Thank you for taking the time to write a review. We are so happy to hear you enjoyed the hotel and our location. We hope to welcome you back again soon.

A Presidential stay today, but the staff always makes me feel presidential anyway.

Admittedly I already like the higher end Hyatt properties like Andaz (think W hotel equivalent) and Grand Hyatt (think Le Meridien equivalent), so it comes as no surprise that this is my favorite hotel in Ottawa. But as a self professed connoisseur of hotels, this property is one of the best in the ...

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November 2019|Puckish-pixie

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Puckish-pixie, Thank you very much for taking the time to write us a review. We are so happy to hear you enjoy your time with us and we appreciate your loyalty! We can't wait to welcome you back soon.

Amazing Hotel in Byward Market!

Awesome hotel, great customer service from the moment you arrive. Front desk staff is the Best. Room are new and modern, food service is great. Location in to Byward Market can’t be beat. Stay here every time and never disappointed....

November 2019|JasonH5930

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi JasonH5930, Thank you for the review and or your loyalty! We are thrilled to be your home away from home.

A gem in the heart of the action

A funky boutiqueish property in Hyatt chain. Great rooms, some quirky architecture. Great spot in the middle of the Byward Market area. Young, fun, eager staff. Rooms were interesting and clean.We'd go again....

November 2019|John L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi John L, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

A great place to stay

I was going to a conference at the Shaw Centre. I’ve stayed at the conference hotel (Westin) in the past and wanted to try something new. This hotel was much hipper, more comfortable, and for the same price. Location was great. Room was perfect. And it was nice that the food and (nonalcoholic) drink...

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October 2019|Jonathan S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi SeeksNotPicky, Thank you for taking the time to share your review on Trip Advisor and for staying with us while visiting Ottawa for a conference. It sounds like the Andaz matches your personal travel style. Again, thank you for sharing your thoughts and we look forward to welcoming you back!

Fantastic hotel!

Modern and elegant hotel in a great location. Fantastic staff encounters with Amelia and Andrew at check in. Excellent globalist benefits/recognition and they made my stay extra special. Incredible views from the suite, great room service and I appreciate the biodegradable containers. Check out wi...

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October 2019|partyingcheap

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi partyingcheap, It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We're lucky to have such caring staff members. We hope to welcome you back soon.

#1 place in Ottawa definitely be coming back!

Just like the title says this is the #1 place to stay in Ottawa. It was our first trip there and we loved it. Shoutout to Sarah for looking after us at feast and revel! Our drinks/food was amazing!!!!...

October 2019|Melissa B

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi melissabelch915, Thank you very much for leaving such a kind review! We are honoured to be considered the #1 hotel in Ottawa and can't wait to welcome you back soon.

Boutigue hotel with a modern flair

I found this hotel centrally located in the byward market within easy walking distance of shops and restaurants as well as having easy access to cabs for prompt service to airport and meeting locations....

October 2019|christinahutchins

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi christinahutchins, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and the location.

Celebrate your birthday at Andaz Ottawa!

Last weekend I celebrated my birthday by staying at the Andaz Ottawa. It was such a magical and unique experience. Leslie helped our check-in process to be as smooth and welcoming as possible! The room had an exceptional view and we also had a great time having dinner at Feast and Revel (the restaur...

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October 2019|ArturoSegura

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi ArturoSegura, Thank you for taking the time to share your feedback on your recent stay. I'm happy to hear that you enjoyed your stay with us. Once again, Happy Birthday! We're thrilled that you chose to spend it with Andaz.

Loved the hotel and the staff!

Hosted a business meeting at the hotel - staff were amazing. They went out of their way to make sure our attendees were well taken care of. Highly recommend either using the hotel for leisure or business. ...

October 2019|622adrienne

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 622adrienne, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

weekend stay

stayed here for a wedding event in the area. hotel was convenient for shopping, food and entertainment. we had a shuttle arranged to take us to the wedding venue that picked up hourly for return to the hotel. excellent! Valet parking - quick, efficient. Staff are helpful and in good humour. We even ...

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October 2019|Go44858698910

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Go44858698910, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we're certainly glad to hear that you decided to extend your stay after the wedding festivities. Should you travels bring you back to Ottawa we hope to welcome you back.

Top Notch

Upper scale at great prices. Staff really take care of you from check-in to checkout. Love getting an email saying my room is ready early. Never had that before. Room amazing, complimentary goodies in the fridge. Brilliant!...

October 2019|Bigbazz44

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Bigbazz44, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Very nice and a great location

A good location for those looking to be in the market. But beware because it has some negatives with the location as well. The market can be very loud. Late into the night, and early in the morning you can get loud. I think you provide your plugs. A nice touch. If you don’t want to hear as much nois...

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October 2019|SBAngus

5 Star Service & Venue

The venue and staff support excelled our expectations. Everything from the meeting room, food, service and roof top experience was outstanding. We had reserved a meeting room for 25+ attendees for a 2 day workshop, the room was breathtaking (full of windows and extremely spacious). the Food was ama...

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October 2019|reemelnabelsya

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi reemelnabelsya, Thank you for taking the time to share your wonderful experience. We are so happy to hear you enjoyed every aspect of your stay during your meeting. We hope to host you and your colleagues again soon!

Wonderful stay

We stayed at the Andaz hotel for a conference in Ottawa. Was walking distance to pretty much everything, right in the middle of the Market By. The room was beautiful, a nce modern decor. Love the gold accents. Snacks and beverage (except alcohol) was free and refill every day. I recommend this hotel...

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October 2019|SDMa1988

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi SDMa1988, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we appreciate the recommendation!

Andaz Ottawa

Excellent 2 night getaway in our home city. We played the “ tourist “ and visited our parliament Senate and House of Commons as well as enjoying the market area vibe. Nice to kick back in the rooftop outdoor lounge and bar! Thank you!...

October 2019|MJ222015

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi MJ222015, Thank you for deciding to have a staycation with us! We are glad you took advantage of our 16th floor rooftop lounge during your vacation.

If you want an entire experience rather than a place to sleep this is for you!!

Always an unbelievably fantastic experience!!! The staff is so friendly and helpful, the kitchen always on point and the hotel itself is impeccable ... Cannot wait for my stay next month!!! So. Much. Love....

October 2019|Natasha Z

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi natashasharisse, Thank you very much for sharing such a kind review. This made our day! It's the exact experience we hope to give all of our guests. We hope to welcome you back again soon.

The best secret spot in Ottawa

If you love boutique hotels, European style with a North American flavour this is the spot for you. The Andaz is my go-to place when I am in Ottawa and I am there often. The service is always great. Do try, I think you will love it. ...

September 2019|56annetteh

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Annette H, Thank you for taking the time to share your thoughts on our hotel. We are thrilled to hear you loved every aspect of your stay and we hope to welcome you back soon.

Nice hotel in downtown Ottawa

Nice place to stay when visiting Ottawa. Hotel features a fantastic rooftop bar with the best view in town. Rooms are spacious and very nice. Free snacks and soft drinks is a nice extra. Hotel is located in the market area close to lots of bars and restaurants, though slightly outside the main downt...

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September 2019|DanJToronto

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi DanJToronto, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We hope to welcome you back soon and appreciate you taking the time to write us a review.

The staff make the experience exceptional

The staff are exceptional and attended to our every need. The hotel is centrally located. The rooms are large and functional. The menus provided a great variety of choices. I would recommend this hotel anytime you visit Ottawa...

September 2019|Harold H

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Harold H, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Will definitely return!

Enjoyed 2 lovely evenings at the Andaz. The Copper Rooftop Lounge is well worth visiting, and the Feast & Revel Restaurant is not to be missed. Guestrooms are contemporary chic, great overall experience!...

September 2019|Excursion33231494889

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Excursion33231494889, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed both Feast + Revel and our rooftop lounge Copper Spirits and Sights. We appreciate you taking the time to share!

Gem in the Byward Market

I stayed here while I was in Ottawa for work and this hotel is impressive. Right in the heart of the Byward Market, the location offers countless restaurants, pubs, coffee shops and shopping within minutes walking from the hotel. The staff were incredibly friendly, courteous and helpful. The room...

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September 2019|eichhorna

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi eichhorna, We're so happy to hear you enjoyed your stay and it sounds like you had a great time exploring the ByWard Market. We appreciate the recommendation and can't wait to welcome you back soon!

Great location with a great view.

Large corner room on the seventh floor. Great view. Excellent staff. I wouldn't dine at the on site restaurant again. Poor service and food quality was lacking. Great view from the lounge on the roof. Great place for morning coffee, but bring your own. I'll definitely stay here again and again. ...

September 2019|randyrobertavery

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi randyrobertavery, Thank you for taking the time to share your experience. We are thrilled to hear you enjoyed your room and felt the warm welcome from our staff. We are sorry to hear you didn't have the same experience in Feast + Revel and we will share your feedback with the team. We look forward to welcoming you back soon!

Clean and sophisticated

The perfect spot for a romantic in-city getaway. All of our interactions with staff was pleasant including thoughtful recognition of the anniversary we were celebrating. Despite our habit of avoiding hotel restaurants, we chose to stay in at 'Feast & Revel' and were really pleased with our choice. O...

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September 2019|Inspire573746

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Inspire573746, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we hope you find the time to visit our rooftop lunge during your next visit!

a wonderful stay at Hyatt

i had the opportunity to travel with my elderly father for funeral. we stayed at the Hyatt Bymarket. it highly recomment this hote. Staff was amazing. rooms were modern and clean and food was excellent. I will go back with no hesitation...

September 2019|Caroline L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi cl0609, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you and your father enjoyed your time with us.

Best hotel experience yet!

From the moment we stepped into this hotel to check in, we knew we were going to enjoy our stay. The staff were incredibly friendly and welcoming. Our room was very 'cool', clean and bright with a super comfy bed! Won't hesitate to stay here again!...

September 2019|lyndatb

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi lyndatb, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Amazing modern hotel in the best location

We came here for a family vacation and we absolutely loved it. The hotel is very hip, modern and has a cool vibe to it. Staff is friendly. I love the decor of the hotel and the airiness of the room. Everything felt luxurious. Will definitely be my top choice when i come to Ottawa...

September 2019|Storyteller613584

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Storyteller613584, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and we appreciate being your top hotel choice in Ottawa.

Amazing experience!

I loved the rooms and all the small details , especially the local products! The view from the rooftop patio was outstanding! I will definitely be staying here again, everything was perfect and the staff were kind and very accommodating....

September 2019|jjcags

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi jjcags, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room matched your personal travel style. We're lucky to have such caring staff members. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon

Anniversary trip to Ottawa

We would highly recommend the Andaz in Ottawa The hotel exceeded all our expectations What a great way to spend our 40 th anniversary Great location The hotel was extremely clean and addition pet friendly Thank you ...

September 2019|philiproberts2019

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi philiproberts2019, Thank you for taking the time to share your feedback on your recent stay. I'm happy to hear that you enjoyed your stay with us. Once again, Happy Anniversary! We're thrilled that you chose to spend it with Andaz.

A gem of a hotel located in the Byward Market

I have stayed at many 5 star hotels, it may not have the opulence but Andaz have very high quality staff and rooms that rival some of these five star hotels. The price paid for the rooms was an unexpected pleasant surprise! ...

September 2019|pkdragonjosh

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi pkdragonjosh, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Awesome

Walking distance to Byward Market and U of Ottawa, Rideau Centre... easy access to drive / commute to other further destinations. Staff was great, attentive, welcoming. Definitely coming back. Recommend to friends and family...

September 2019|aiiyyaah

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi aiiyyaah, Thank you for the review and the recommendation! It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff.

Celebrating 50th

We booked the Andaz for all the great qualities we know they have. Amazing staff and great location that is central to Ottawa's downtown core. Walking distance to the Market and all the attractions. Would not hesitate to stay again but a small warning that Friday and Saturday nights in the Market ar...

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September 2019|Timski123

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Timski123, Thank you for writing a review about your recent stay with us and for celebrating at Andaz! We're happy to hear you enjoyed the personal touches our staff are eager to provide. We look forward to welcoming you back soon!

Great hotel in great location

Very modern hotel. Online checkin and check out are fabulous. Very comfy bed and pillows. Non alcoholic drinks and snacks are complementary. Great location by the market. Close to lots of pubs and restaurants. Great views from the rooftop lounge but drinks are pricey! Will definitely book again. ...

September 2019|H9577ZIkathyb

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi H9577ZIkathyb, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay and the ByWard Market from start to finish. We look forward to welcoming you back!

A super place to stay in downtown Ottawa

From the minute we arrived we were greeted by the parking concierge with a friendly and helpful approach, then the reception was quick and friendly and we were in our room in minutes and our car parked. The room was clean, the bed comfortable and all the amenities were just right. After our evenin...

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August 2019|Julie Z

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Julie Z, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and we are glad you had time during your stay to visit both our outlets, Feast + Revel and Copper, our rooftop! We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts

Great modern hotel in Ottawa’s Byward Market

Of all the good hotels in Downtown Ottawa, the Andaz has become our favourite. We especially enjoy drinks in the roof-top bar with best in city views and breakfast at the coffee bar off the lobby. Keep up the good work guys. ...

August 2019|sandymac517

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi sandymac517, Thank you so much! We are very happy to be your favourite hotel in downtown Ottawa and glad to hear you had time during your stay to visit our 16th floor rooftop lounge, Copper Spirits and Sights.

Great experience, perfect location

Virtually everything was in walking distance. Great Restaraunts and bars with live music. The hotel staff was very welcoming, helpful and efficient. Rooms are contemporary and bed was super comfortable. Great for work or play!...

August 2019|D. Craig N

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi D. Craig N, We are so happy to hear you had a great experience while staying with us! The ByWard Market really is a great location for anyone visiting Ottawa. We hope to welcome you back soon.

Ah-Mazing

This has been the 3rd time staying at the Andaz and all I can say is my stay is always amazing. From the staff to the concierge to the overall ambiance of the hotel Andaz will always be my #1 destination when visiting Ottawa. ...

August 2019|jessicagregory00

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi jessicagregory00, Thanks for taking the time to share your review and for staying with us multiple times! We are so happy to hear you've always had an ah-mazing experience and appreciate being your #1 destination while visiting Ottawa.

excellent

Nice hotel, The personnel, provided my wife and I of a beautiful room 1403. We had the view of the Parliament building. We stayed at the hotel from August 9th to August 11th, because my son got married, on August 10th at 50 Sussex, write beside the French embassy ...

August 2019|plv5965

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi plv5965, Thank you for taking the time to share a review. We are thrilled to hear you had an excellent stay for your sons wedding. We hope to welcome you back gain soon!

Wonderful Stay at the Andaz Ottawa

I highly recommend this hotel~ great location right in the heart of Byward Market. The city is very walkable from this location. The staff is welcoming and very helpful, parking is easy and the room and restaurants were all beyond our expectations. We will absolutely be staying here again!...

August 2019|Emily W

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Emily W, Thank you very much for the recommendation! We can't wait to welcome you back again.

Superb and well located

Everything about this place was excellent. We had the breakfast package and it was just excellent. The quality of the food was superb and the service perfect. The location of the hotel is also perfect. We walked everywhere to the museums to Rideau hall and to all the restaurants....

August 2019|mandar j

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jogmand, Thank you for sharing an excellent review! You really can't go wrong with booking our breakfast package and we are happy to hear you enjoyed it. We hope to welcome you back soon.

Great service in a great location!

I had a great experience in this hotel. The staff were friendly and helpful. The rooms clean and comfortable. A lot of effort at sustainability by serving locally produced food and drinks as well as the toiletries in the room. The hotel is in a great location near Byward Market and many local sites ...

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August 2019|remorris812

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi remorris812, Thank you for taking the time to share a review, and for noticing our commitment to local. We are very proud and honoured to work with our partners here in Ottawa!

A very satisfied customer

A great place to stay at while visiting Ottawa with children. Very personable, attentive and articulate staff. Great bedroom and bathroom room layout. Checking in and out was a breeze. Parking is not free and no self parking....

August 2019|Arielesc

Best in Ottawa!!

I loved everything thing about this hotel. The decor is excellent. The bed was comfy. The food is great. The location is awesome. But most important, every single employee was pleasant and went above and beyond to make us feel special. I didn’t want to leave. Love it....

August 2019|Cruiser442433

Ottawa by cycle

The location was exactly right. Bike storage was prompt and free. Galleries and museums were close by. The breakfasts did the trick. Ethnic little restaurants were in walking distance. - what’s not to like? I have never given a 5, until now....

August 2019|cooxie3

Excellent Stay

We love our stay at Andaz Ottawa. Location is excellent, customer service is awesome. The hotel room is very modern, clean, size is ok. Our host Sarah Poudrier helped us tremendously prior stay until check in. Everyone seems to be cool and helpful. Overall, everything is great! ...

July 2019|Fani S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Fani S, Thank you for taking the time to share your experience. We are very happy to hear you enjoyed your stay and felt the warm welcome from our staff, especially Sarah!

excellent hotel

had a great stay, highly recommend this hotel. Hotel and staff were excellent. If you are planning a visit to Ottawa and the market area this would be the hotel to stay at. Easy access to area attractions and events. ...

July 2019|James R

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi willie265, Thank you for taking the time to share your thoughts about your recent stay and for the recommendation. We're delighted to hear how much you enjoyed your time with us.

Great location and GREAT STAFF

Lindsay at the front desk would go out of her way to make you feel like a star! The entire staff would greet you as if you were royalty! Beautiful people working at a beautiful hotel with an amazing location! ...

July 2019|EmiDelly

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi EmiDelly, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff - especially Lindsay! We look forward to welcoming you back soon!

Amazing hotel and amazing staff

I travel pretty often to Ottawa from work and always stay at the Andaz after trying out a couple other hotels in the area. The Andaz has an amazing breakfast and the bed is super comfy! The washrooms are clean and modern and you get complimentary chips and chocolate with your room. The room decor is...

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July 2019|Abira S

Amazing Stay

I recently stayed at the Andaz Ottawa Byward Market and it was great. The staff are attentive. The rooms are super clean and well appointed. The showers in the rooms are well designed and offer a rain head and wand. Our room had the most amazing view of Parliament Hill and the Ottawa River. We were ...

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July 2019|Pebbles1974

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Pebbles1974, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Modern hotel in downtown Toronto

Chic, modern, boutique hotel. Comfortable beds, plush linens. Great bathroom layout. Wonderful coffee bar downstairs. Best ice coffees in town. Wonderful welcome cocktail when we checked in. Will be back...

July 2019|empace48

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi empace48, Thank you for taking the time to write us a review on TripAdvisor! We are very glad to hear you will be back.

Great place to stay in Ottawa

great location ( ByWard market )and hotel is is about 3 years old so in good condition. room is simple but spacious with free mini bar ( excluding alcohol ) and walking distance to lots of restaurants and shopping. the only downside is the roof top bar which can be loud a night so a room on the back...

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July 2019|Jeffreyapf

A modern oasis in the middle of a vibrant part of Ottawa

This hotel is modern, gorgeous design, functional plan to the rooms, with friendly and helpful staff. It complements the hip and vibrant feel ByWard market perfectly. We will definitely be back again!...

July 2019|drkara

Can't miss hotel stafff and location

The staff are some of the best I have ever encountered - say "hi" to Alex and Megan at the front dest. Walking to almost everything - super close to the ByWard Market. Rooms are spacious and clean. The beds are awwesome. ...

July 2019|Mike M

Excellent comfortable hotel, convenient location

The hotel is comfortable and quiet. It has its own excellent restaurant, and there are many other restaurants of all types located within 5-10 minutes walk (Byward Market). The location is within a short walk to the Byward Market, the U of Ottawa, the Rideau Centre, and the National Gallery of Canad...

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July 2019|416Traveller2013

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 416Traveller2013, We're so happy to hear you enjoyed our neighbourhood and had a comfortable stay! Thanks for taking the time to share a review on TripAdvisor.

Great hotel, great location

Loved this hotel in a great location - perfect for a stop in Ottawa when you don't want to drive once you arrive. Valet parking good food, great staff and a perfect location with access to the market and lots of restaurants ...

July 2019|patbR3030KZ

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi patbR3030KZ, We're so happy to hear you loved everything about the hotel! We hope to see you again very soon.

Business Trip at the Andaz

Would recommend to anyone looking at booking a business meeting in Ottawa. Fantastic location in the heart of the Byward market. The staff were very helpful with any requests you might have. The facilities and rooms were great. If you're looking to have some drinks, I would recommend the patio o...

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July 2019|mattmagee2019

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mattmagee2019, Thanks for taking the time to leave us a review. We're very happy to hear you enjoyed your stay with us while you were here for work. We hope you find the time to visit for fun soon!

Awesome location and trendy spot!

This hotel is in a perfect location if you are a tourist and wish to see the sites. You can walk to everything! Great restaurant access as well. We brought bikes, which the hotel was happy to store, the bike trails are amazing and you can bike for hours! 30km or more! Very modern and trendy rooms...

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July 2019|RaquelToronto

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi RaquelToronto, Thank you for sharing your experience about your recent trip to Ottawa. It sounds like you found exactly what you needed and enjoyed some outdoor fun at the same time!

Short but great stay in Ottawa

Lovely hotel with great rooms and lovely rooftop patio. Everyone was friendly and helpful including the housekeeping staff. Proximity to all the great shops and restaurants of Byward market was a real plus. The NSG visit was very cool. Love the Andaz, we will be back!...

July 2019|Tourist08Toronto

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Tourist08Toronto, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon. We love you too!

Perfect Visit

We stayed for two days in Ottawa. The staff and overall visit and stay at the Andaz Ottawa was perfect. When we go back we will definitely stay there again. The view was spectacular and the staff made us feel welcome from the minute we arrived....

July 2019|blakeatkinson46

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi blakeatkinson46, We're so happy to hear you enjoyed your stay. We're lucky to have such caring staff members. We're so pleased to hear you felt the warm welcome from our staff, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Too good to be true

Great location. Great service (all staff we interacted with was consistently great and friendly). Great price. I'd go again. Rooms on one side don't have much of a view but you do get light. Loved the rooms - functional and great design. Everything in walking distance. Rooftop is also a great spot....

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July 2019|Sandra H

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sandra H, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us.

Fantastic Gem!

Lovely hotel. Staff made us feel welcome and went over and above to accommodate any request. rooms are well appointed and quiet, notwithstanding its proximity to Byward Market, which can become quite lively on summer nights. The rooftop bae is not to be missed. Interesting cocktails, a selection...

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July 2019|enragedcustomer

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi enragedcustomer, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Andaz is Sweet

I love staying here. It is my favourite hotel to visit while I am in Ottawa. The rooms are clean, the rain shower is amazing, the view is unreal and the rooftop bar is sweet. Better than the Fairmont....

July 2019|Steven K

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Steven K, Thank you for the sweet response! We appreciate you taking the time to share your feedback with us, and we're very happy to hear we have impressed!

Nice and convenient boutique hotel

Love this hotel...clean, convenient to all the attractions of the city and most especially super nice and friendly staff... they should however do something about the reception area as it didn’t look like one. But overall, this hotel is highly recommended....

July 2019|travelaficionada

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi travelaficionada, We are so glad to hear you enjoyed the warm welcome from our colleagues and enjoyed your time here at Andaz Ottawa ByWard Market. Our idea for the front reception area, is to not look so much like a formal, standard hotel check-in, and more of a gathering area to connect. :)

Great Hotel Great Location!

I really loved this hotel, I went there to the rooftop last fall while in Ottawa for a work event and loved the vibe. I booked here at the hotel last week and was not disappointed. I was greeted warmly, offered a tequila sunrise:) at checkin and my room was on the 15th floor with a most amazing view...

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July 2019|VictoriaWanderers29

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi VictoriaWanderers29, Thank you for taking the time to share your experience at Andaz Ottawa! We are so thrilled to hear you enjoyed your stay and will share your feedback with the team. If there is anything we can do to ensure your next visit is just as good, please e-mail us at ottawa.guest@andaz.com. Thank you!

Canada Day Celebration

This hotel is situated close to lots of amenities including art gallery, museums, restaurants/bars & shopping mall. A trendy area with lots to see & do. Great views of Canada Day festivities including live music & spectacular fireworks. If you love being in the heart of Ottawa Andaz Ottawa Byward M...

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July 2019|Jet50262541059

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jet50262541059, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and our neighbourhood!

NewlyWed

I wouldn't say it's the most romantic hotel but it was definitely incredibly clean, chic, and stylish. The staff was very accommodating and was happy to try to make our already special weekend even more special. Breakfast at the hotel was outstanding, and the location in the heart of Byward is espec...

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July 2019|Navigate47281735233

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Navigate47281735233, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and thrilled you selected us to celebrate your special weekend!

Great place to stay in the heart of the city!

My expectations were exceeded. If you are looking to visit Ottowa any time soon, I highly recommend this hotel. It is located in the heart of downtown and in close proximity to many local eateries. It's a great place to stay with extremely friendly staff for the cherry on top. ...

July 2019|TDud75

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi TDud75, We are thrilled to hear we exceeded your expectations and hope we will see you again soon!

Awsome Canada Day stay

We loved the hotel & location. $35 per day parking cost not included though. Our room was clean & had a fabulous renovated spa like shower. Check-in was very personable. Great staff here for sure. Breakfast staff was wonderful as well. Can’t wait to stay here again. I also suggest reserving a table ...

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July 2019|Lisa T

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Lisa T, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Awesome Hotel

We stayed at the Andaz on the Canada day weekend and everything was perfect. From the friendly check in to the cleanliness and comfort of the room. Perfect location, close to all major attractions. Will be back to stay again ...

July 2019|Flyer39951660839

Andaz Ottawa is hip

An excellent hotel. Queen size beds very comfortable--queen size beds a must when you need to share a bed. Bathroom very modern. Location awesome, close to many restaurants. Roof Top bar was incredible. ...

June 2019|maccabbee

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi maccabbee, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the design of the hotel and love that you had time to visit our 16th floor rooftop lounge!

Fantastic!

The Andaz definitely surpassed my expectations. Great location. Great service. Amazing staff. Beautiful rooms and delicious food. I live and work in downtown Ottawa... I left with a new appreciation and love for my city!...

June 2019|Flyer02641246278

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Flyer02641246278, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Great Hotel!

Great staff, lovely rooms, complementary snacks and drinks were very welcome after traveling to Ottawa. Good location and the roof top bar was a great place to chill out on a lovely summers evening!!!...

June 2019|horanc

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi horanc, Thank you for taking the time to share a review. We're thrilled to hear you felt welcomed and enjoyed your time with us. We can't wait to welcome you back again soon.

Cheers to summer

My wife and i booked in for June 21st and we had an excellent stay. Lindsay emailed me before our stay and i mentioned it was my wife birthday we where celebrating and she looked after us extremely well, including a special gift in the room for my wife. All the staff that we interacted with where ...

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June 2019|Daydream574075

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Daydream574075, We're lucky to have such caring staff members. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Great service makes a difference

The location is amazing, the roof top patio is the best in ottawa but service from the team at the Andaz is what sets them apart. Centrally located, spacious rooms, roof overlooking parliament is an experience on its own. ...

June 2019|Hamad905

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Inspire513592, It sounds like the Andaz brand matches your personal travel style! Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Andaz Ottawa Amazing

Beautiful hotel with amazing views. Staff was great from check-in to check out. We were offered a welcome cocktail while we check in and had our room upgraded upon arrival. Very nice stay. Looking forward to our next trip to Ottawa and a stay at the Andaz. ...

June 2019|Jane W

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Curious30331546194, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. We are already looking forward to your next visit!

Best Value & Location

I have stayed at several other higher priced and major chain hotels in the surrounding area over the years before I discovered the Andaz quite by accident 2 years ago. Now I won’t go anywhere else anymore and have since recommended it to family...

June 2019|garymE8269LS

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi garymE8269LS, We are so happy you discovered us and can't wait to welcome you back again!

ANdAZ Ottawa

AMAZING. I recommend this hotel to anyone who is looking to experience Ottawa the way it should be. The hotel is located downtown in the middle of the BYward Market which is at the bottom of Parliament Hill. The staff us beyond helpful. Our room was spotless and quiet. I love that the rooms...

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June 2019|Safari25701848291

A very friendly and modern hotel

We were very happy with the friendly staff and the Equipment of the hotel. It is nicely located close to Byward and to the governmental district. The Food is really good and the Rooms are well equipped....

June 2019|180heinzr

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 180heinzr, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us.

Could not be better

Eccelkent location. Modern. Felt like home. Pillows and bedding were awesome.the staff always had a smile. They really wanted to help. Very fresh feeling. That was probably what made it better. I had a great time....

June 2019|Andres A

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Andres A, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and felt right at home! We look forward to welcoming you back soon.

exceptional service

Exceptional customer service. Complimentary drink upon check in. Complimentary drinks and snacks in the room. Super clean rooms. Rooftop bar that over looks the city. Taxis right outside. Great location. Awesome!...

June 2019|Excursion38672048864

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Excursion38672048864, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and we are so lucky to have such an awesome team!

Great location - friendly staff - clean rooms

I've stayed here on a couple occasions for business trips. Very friendly and helpful staff. Clean establishment located close to ByWard Market and retail shops and walking distance to lots of touristy sites. Heard the food at the restaurant was very good....

June 2019|Paradise530625

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Julia F, Thank you for taking the time to share your experience. We are so glad you enjoyed your stay! Next time you visit, we hope you have time to experience Feast + Revel, the menu will not disappoint!

Home away from home

Top notch service and amenities. The rooms are very modern with a European flair. super clean and the room we had was very spacious with a corner view. just gorgeous sunsets and sunrises! The parking option is only valet but very prompt and efficient. ...

June 2019|russellw51

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi russellw51, We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Pleasant 3-night stay

I enjoyed staying here for 3 nights with my husband, brother in-law and my 18-month daughter. The staff are very kind and helpful. The room service was good. Rooms are modern, new, and clean. The rooftop is amazing. The restaurant in the lobby has a nice atmosphere with delicious food. The location ...

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June 2019|Safari65150511711

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Safari65150511711, Thank you so much for the recommendation! We can't wait to welcome you and your family back soon.

Team Ottawa

Great food, customer service, facilities and space. I can’t say enough wonderful things about that hotel and our overall experience during our twelve day stay. Everyone at the hotel from the wait staff to the front desk to the cleaning service were absolutely friendly and very customer focused....

June 2019|Stay02680443399

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Stay02680443399, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit. We're lucky to have such caring staff members. We're so pleased to hear you enjoyed your 12 day stay.Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Great location and service

I loved the location and overall stay experience. Great rooms and good views of the parliament. Reasonable fitness center on the 16th floor with great views. Staff were very courteous with restaurant recommendations and running routes in the area. Highly recommended and I will stay here again...

May 2019|Guide46439743995

Stay at Andaz Hyatt Ottawa

Thoroughly enjoyed my stay as always. Have stayed here several times while my daughter has been at u of ottawa. Staff are friendly and helpful and rooms are excellent. Lots of shopping and byward market nearby....

May 2019|Dream14665334843

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Dream14665334843, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

GOOOOD

Had a good stay. Reception and valet parking made things very very very easy. They were extra friendly. We saw a car with broken window at a nearby parking. Don't hesitate to pay 15$ more to preserve your car and fast return to home. For breakfast, I strongly recommend the nearby Starbuck if you wa...

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May 2019|bcpit

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Connector40113246055, Thank you for taking the time to share your review. We will share your great feedback with our front desk and valet teams and hope to welcome you back again soon!

Great location and comfortable accomodations

I stayed at the Andaz Ottawa ByWard Market with a family member and we found this hotel to be ideal. Extremely comfortable beds and perfect temperature control made for a great night's sleep. The location was perfect and we were able to walk everywhere (museums, shops, restaurants etc..). The sta...

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May 2019|GrandeGourmande

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi GrandeGourmande, Thank you for choosing to stay with us and we appreciate the kind words regarding our hotel and our colleagues. We hope to welcome you back again soon!

Excellent Customer Service

Had an issue but it was delt with by the day time manager promptly and I was well satisfied with the out come. If you have any Issues what so ever speak to Andrea the manager, she is really nice and genuine....

May 2019|Wanderer18226157233

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Wanderer18226157233, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and we will pass along the kind words to Andrea!

Andaz Ottawa ByWard Market, May 13 - 14

The location is excellent. It is so close to ByWard Market and Rideau Centre for shopping. I was pleased by the great service of the front office staff. The room was bright and the bed was very comfortable. ...

May 2019|Traveler25378516936

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Traveler25378516936, Thank you for taking the time to share your experience! We are very pleased to hear you enjoyed your stay at Andaz Ottawa and felt the warm welcome from our colleagues.

Great hotel in Ottawa's Byward Market

I can't believe the hotel upped their customer service since our visit at Xmas, but they did. The arrival was smooth, our sleep was comfortable and deep, breakfast at the bar was delicious and fast. Wonderful staff, great room, lovely stay---couldn't be more perfect....

May 2019|sandymac517

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi sandymac517, Thank you for taking the time to share your review and for staying with us again. It sounds like you had another wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Serenity at its best!

I would highly recommend the Andaz Ottawa ByWard Market. I loved the modern sleek design of the room, the cleanliness, the amazing view, the comfortable queen sized beds, the friendly staff, the fact that you are not bombarded with advertising in the elevators and the peacefulness of the room. The d...

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May 2019|Freedom40042002745

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Freedom40042002745, We loved reading this review and appreciate the recommendation! We can't wait to welcome you back again soon.

One night in Ottawa

I stayed one night and it was exceptional. I wished I could stay much longer. It was clean, modern and well-decorated and the bed was so comfortable! I certainly had the greatest view of Ottawa. Thank you, Andaz! See you next time!...

May 2019|SStew1111

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Safari39409033873, Thank you for leaving such a kind review! We hope you can return for a weekend to explore even more of Ottawa and take in more views from our 16th floor rooftop lounge.

Ottowa Business

The hotel stay was exceptional. The staff was very friendly, helpful and courteous. The room was immaculate, modern with nice amenities. The overall building aesthetics were luxurious and modern. Very nice hotel....

May 2019|Sherpa32726774524

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sherpa32726774524, We are happy to hear you were able to experience Andaz Ottawa while on business. We are also happy to hear you enjoyed your time with us and the design of our hotel. We hope to welcome you back again soon!

Like home

I had the pleasure of staying at the end as in Ottowa for three nights. The small inclusions, like snacks in the room and sparkling water in the room were appreciated! My favorite part was the staff, they were all extremely down-to-earth and friendly and professional, they really made you feel welco...

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May 2019|flexfarmerette

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi flexfarmerette, Thank you so much for sharing your experience. Your title of the review says it all and we truly try and make every guest feel like they are at home. We are lucky to have such caring colleagues and we hope to welcome you back again soon!

doggy friendly

We came over with our furry friend and the staff was very welcoming and kind to us. Nice location! Walking distance from downtown and some nice restaurants! We loved our stay! Parking valet available! ...

May 2019|Camper25337686381

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Camper25337686381, Thank you for taking the time to leave us a review! Please come back soon and bring your furry friend. We love having dogs stay with us.

You Get What You Pay For

I've stayed at the Ottawa Andaz a few times and have never been disappointed. Very clean property and the service speaks for itself. Checking in and checking out have never been easier at any other hotel I've ever experienced and there is little to no wait time. The location could not be any bette...

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May 2019|Explorer14785212404

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Explorer14785212404, Thank you for taking the time to write a review and for staying with us multiple times! We are very happy to hear we have met your expectations and love that you enjoy our neighbourhood as much as we do.

Amazing Hotel Team

Amazing Hotel Team!! Andaz Ottawa is a great place host your business function. Delightful hotel rooms, lovely meeting spaces, and a hotel team who is available to assist in your request. I have not bad thing to say about the Andaz Ottawa. Class Act Hotel and Team. Cindy and her Team are awe...

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May 2019|Rambo R

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Navigator32191968125, Thank you for taking the time to write a review! We are delighted to hear your business function was great as expected. We will pass along your kind words regarding Cindy and our sales and marketing team.

A night away

From the moment we walked in the front door it was excellent. A refreshing drink to start our evening along with the amazing decor, on our way out we stopped for a fresh coffee and admired the wonderful breakfast teats....

May 2019|Jannafortin

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jannafortin, Thank you for taking the time to share your review. We are very happy to hear you enjoyed your time away with us and found time to experience our locally brewed Equator coffee!

Excellent place to stay in a great area!

I had an excellent 2-night stay at Andaz. It was an amazing find for the price and it was in an area that was perfect for food and drink. Staff was friendly and helpful and room was modern, very clean, and well-designed. Will be back whenever i'm in Ottawa....

April 2019|Marco N

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Marco, Thank you for staying with us for 2 nights! We are thrilled to hear your positive experience and hope to welcome you back soon.

Great Hotel and fabulous location

Highly recommend. Great location. Being from Ottawa, we always enjoy going back twice a year. We have stayed at many hotels and enjoyed them all (Chateau Laurier included). The location of this hotel in The Byward Market is excellent. It is well designed and the corner rooms are wonderful with all t...

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April 2019|GrandTour03027068800

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi GrandTour03027068800, Thank you for the review and the recommendation! We are so glad to hear you enjoyed your stay with us again. Our corner rooms definitely offer the best Ottawa views.

Excellent hotel downtown Ottawa

Excellent hotel in downtown Ottawa: outstanding rooms, unique and friendly atmosphere; professional and courteous staff; top value for money. Highly recommended. Close to downtown amenities, restaurants and tourist attractions...

April 2019|519alastair123

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hello 519alastair123, Thank you for taking the time to write us a review and for the recommendation! We are lucky to have such great colleagues and an amazing neighbourhood. We hope to welcome you back again soon.

Amazing staff. Best in North America

I stayed at this hotel for the first time. The location in Byward Market is wonderful. Close to many great restaurants and bars. The most important attribute of this hotel is the staff. Each and everyone I met was attentive and professional. I commend the GM and his team. Well trained and, easily, t...

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April 2019|DavidZ274

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi DavidZ274, Thank you so much for sharing your experience and giving us such a great compliment. We are very lucky to have such amazing colleagues who are experts at making our guests feel at home. We hope to welcome you back soon.

Great hotel.

Awesome stay. Right in byward market beside courtyard. Access 10 min walk to parliament building. 5 min access to restaurants, pharmacy, supermarket. Comfortable room, gym, lounge area. Free eska water, pop and chips. Friendly staff. The room was a bit small for a family of 4. ...

April 2019|FarAway23926

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi FarAway23926, Thank you for taking the time to share your experience. We are so happy to hear you enjoyed your stay with us and our beautiful neighbourhood. We hope to welcome you and your family back again soon!

Comfortable stay in the heart of ByWard Market

Have stayed here on business twice now, and each visit was excellent. Staff are friendly and helpful. The downstairs restaurant, Feast & Revel, has a wonderful breakfast selection (the oatmeal is great) with good coffee. The location in ByWard Market can't be beat - the hotel is within walking dista...

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April 2019|lcgrim

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Icgrim, Thank you for taking the time to leave us a review and for the recommendation! We are so happy to hear that during your stay you were able to have breakfast and coffee at Feast + Revel. We hope you can experience a dinner in Feast + Revel during your next stay!

Great hotel - great location

I love the Andaz. The room is clean and well-appointed. Nice bathroom and toiletries. Great location in the Byward Market with some rooms having a great view of the Parliament buildings. The staff are very nice too! ...

April 2019|Sandra K

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sandra K, Thank you for taking the time to share your review. Andaz loves you! We hope to welcome you back very soon.

Great choice in the Ottawa ByWard area

This is the second time I have stayed at the Andaz hotel. The hotel itself is beautiful and clean. I love the rooms and this time I got a large corner room. There are some complimentary snacks and alcohol free beverages which is a really nice touch. I highly recommend this hotel and will be back...

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April 2019|Carmen M

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Carmen M, Thank you for sharing your review and for staying with us for a second time! We are glad you enjoyed the hotel and our location. Our corner rooms are my personal favourite! We hope to welcome you back to the ByWard Market soon.

We love the Andaz Ottawa

The best hotel and staff experience ever! We love visiting Ottawa and after staying in several top rated hotels over the last 10 years, we chose Andaz and have not looked back. The Byward Market location is perfect for shopping and dining. ...

April 2019|deborahmcdanielm

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi deborahmcdanielm, Thank you so much for the kind words and for your review. We are very lucky to be your home away from home and can't wait to welcome you back again!

What a view!

This is an excellent hotel in an excellent location. Parking is right next door. No issues with our king deluxe room (#917). Corner room with great views of the city. Rainy weather was the only downside to our visit to the Bayard Market area. We would stay here again. ...

April 2019|Frank2304

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Frank2304, Thank you for taking the time to write a review. We are thrilled to hear you enjoyed our location and the view! You'll have to come back on a warm sunny day to enjoy the view from our 16th floor rooftop lounge.

One of Best Hotels I've Stayed in My Life

Andaz Ottawa hands down is one of the best hotels I've ever stayed in my LIFE (and working as a consultant I spend 150+ nights at hotels each year). Gosh, where should I start... The staff were amazing, super welcoming, nice and thoughtful with an amazing check-in drink. First impression matters. Th...

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April 2019|Miles Y

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Miles Y, Thanks for sharing one of the best reviews we've ever received! We are so happy to hear your experience at our hotel. We are very lucky to have such caring colleagues who strive to make each guest feel at home. We can't wait to welcome you back soon.

Room With A View!

There is no better hotel in Ottawa to see the City - with a view overlooking the Byward Market, Parliament Hilll and Hull, this one's tough to beat. The Andaz does everything to make your stay in the Capital a memorable one!...

April 2019|oldgalpal

One of the best hotel in Ottawa

Their beds are fantastic, rooms are very clean and staff is extremely helpful. Nice decor, comfy bed and Great location. The only negative comment is the parking cost is a bit expensive but overall one of the best hotel of Ottawa. ...

April 2019|Nomad64235558924

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Nomad64235558924, Thank you for taking the time to share your review on TripAdvisor. We are thrilled to be one of the best hotels in Ottawa and look forward to welcoming you back to the Nation's Capital!

My stay at the Andaz

Very trendy and appealing to the millennial generation like myself. A cold beverage awaited us upon our arrival, such a nice touch after being in the car for a while. Great location in the heart of the Byward market downtown Ottawa. You can only access the elevator if you have a room key, which made...

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March 2019|Stay579017

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Stay579017, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and our location! We look forward to welcoming you back soon.

Perfect staycation

I chose Andaz to surprise my boyfriend for his birthday and we were greeted with drinks, a smiling host who treated us like family and a beautiful room. Great view. Impeccably clean. The location is perfect for those who are from ottawa or tourists, as it is in the heart of the Byward market, and ca...

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March 2019|Companion41415748987

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Companion41415748987, Thanks for choosing us for your staycation! We are so happy to hear you enjoyed every aspect of your stay. We hope to welcome you back again soon.

Night at the Andaz

As always, I had a great stay at the Andaz. The check in was a breeze and the greeting gracious as always. My room was in perfect condition and I had a lovely view. There has been a change in policy regarding the welcome beverage, no longer is wine offered but rather a mixed cocktail. When I ind...

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March 2019|FionaMG50

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi FionaMG50, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. We appreciate your feedback regarding our welcome beverage and will share with the team. We look forward to welcoming you back soon.

Andaz Ottawa beautiful hotel!

Beautiful hotel, great rooms, very clean, super comfortable and serene, awesome rooftop bar, perfect location, efficient and friendly staff, restaurant was ok, a bit pricey and not much variety, food was too pretentious ...

March 2019|Tourist39467779025

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Tourist39467779025, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we look forward to welcoming you back soon!

Great Hotel

We recently stayed here for the first time, and we will definitely stay here again. The hotel was great and the staff were very friendly. It's located right in the Market Square so we were able to walk to stores and restaurants....

March 2019|Wanderer21938397047

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Wanderer21938397047, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

My favorited hotel in Ottawa

The service is outstanding, the rooms are beautiful and the free snacks are a bonus. The front desk staff anticipated our needs and went out of their way to make us comfortable. We have a puppy and they gave the dog special attention....

March 2019|natalief327

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi natalief327, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear we are your favourite hotel in Ottawa! Please visit again soon, and bring the puppy back! :)

Great stay in Ottawa

A beautiful & modern hotel. Clean and close to everything. Staff were helpful and knowledgeable about the area.All the sights of the city were in walking distance and there were loads of food options. Room was large, clean and comfortable with amazing views. However, there is no fridge to store any ...

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March 2019|Curious68182712068

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Curious68182712068, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we're certainly glad to hear that the design of the hotel allowed you to fully relax.

Great place to stay

Great location, friendly staff, nice modern decor, free drinks in the mini fridge, and a free snack. Secure access to your floor with the room card. We’ll be coming back the next time we’re in Ottawa. ...

March 2019|Sunshine27499402621

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sunshine27499402621, Thank you for taking the time to write a review on Trip Advisor. We are so happy to hear you enjoyed everything about your stay and can't wait to welcome you back again soon!

A week of luxury!

The staff at the Andaz were so fabulous! They all were knowledgeable and so helpful. The rooms are amazing and the location perfect! Close walk to everything downtown Ottawa has to see and do. Would stay here again! ...

March 2019|Voyager30010770914

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Voyager30010770914, Thank you for taking the time to share your experience. It sounds like you had a great and luxurious week! We can't wait to welcome you back soon.

Best hotel in the byward market

Feels like a boutique hotel but is managed through the Hyatt chain. Awesome location right downtown in the byward market and they offer free chips and chocolate and non-alcoholic drinks every day in the room!...

March 2019|Brandon L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Brandon, Thank you for taking the time to share your opinion! We're thrilled to hear you think we are the best hotel in the ByWard Market and hope to welcome you back soon.

Andaz and great!

Valet was amazing, check in was great. Complimentary beer at checkin was a nice touch. Bathroom had a nice rainfall shower head that was very nice. Room was clean, mini bar was stocked with both alcoholic and non-alcoholic drinks. There was also snacks that were complimentary as well. We had breakfa...

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March 2019|Odyssey34094577875

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Odyssey34094577875, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed the complimentary arrival beverage rooms, and Feast + Revel! We hope to welcome you back again soon.

Great hotel

Everyone in the staff was super kind and attentive, the room was gorgeous with an awesome view of Parliament Hill and the breakfast was delicious. Highly recommended hotel if you're in the Ottawa area....

March 2019|Federico P

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Federico P, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Nice Clean Hotel

Had a great stay with nice service and good selection of wine! Bed was super comfortable and room was clean with nice amenities. Would stay at hotel again in the future. Only a quick drive away from the Nordik Spa. ...

March 2019|Toby805

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Toby805, Thank you for sharing your experience about your recent trip to Ottawa. It sounds like you found exactly what you needed and enjoyed some well deserved R&R at Nordik Spa.

Love the local products

I booked this hotel because I had been following there opening since the beginning. My girl friends and I wanted a girls staycation so I suggested this place. Let me tell you that myself and my girlfriends where not disappointed at all. We got there and was greeted will local beverages. Then once in...

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March 2019|Wanderer11001447712

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Wanderer11001447712, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the local touches our we are eager to provide like Purple Uchin and Hummingbird Chocolate. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital. We'll share your Calabogie Brewing Co. request with the team!

ANDAZ Byward exceeds expectations.

Everyone is very friendly and went above and beyond to make our stay enjoyable. Room upgrade was well worth it with a corner view of Ottawa and the market. Bed was incredibly comfortable and we both slept like babies! Well done!...

March 2019|Sightsee38820877737

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Sightsee38820877737, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Andaz Ottawa

Great location. Amazing service and beautiful facilities. The location is downtown ottawa and the roof top bar over looks parliament hill. Amazing view at day or at night. The rooms are fresh and clean....

March 2019|Hamad905

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Inspire513592, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

Excellent Stay

Staff was most attentive and accomodating. Location was excellent, nearby shops and restaurants which made for easy access. The room was very modern, clean, and comfortable, with a fantastic view of the city....

March 2019|Explorer45121612350

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Explorer45121612350, We're lucky to have such caring staff members! Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Hyatt Andazguest Byward Market

Excellent stay, room and bedding were very clean,the staff were very efficient and provided excellent service. Had a nice small gym with modern equipment. Free soft drinks, water and snacks in the room were a nice touch....

March 2019|Geo489

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Geo489, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Awesome Experience!

First time at this hotel and they have won me in every way! This will be my go-to hotel in Ottawa from now on! From the check-in welcoming experience to an amazing dinner at hotel restaurant, without forgetting the extraordinary customer service!...

March 2019|Passport60276504604

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Passport60276504604, We are thrilled to hear we have become your go-to hotel in Ottawa! It sounds like the Andaz matches your personal travel style perfectly and we can't wait to welcome you back.

Excellent

Excellent value and quality. Service was great. Copper and Sights bar is a huge attraction. Rare panoramic view. Restaurant downstairs was good with the details. Hoping to stay there again the next time that I am looking for a hotel in downtown Ottawa....

February 2019|Paolo F

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Paolo, Thanks for taking the time to leave us a review. We are thrilled to hear you were able to experience both Copper Spirits and Sights, our rooftop lounge, and Feast + Revel, our signature restaurant. We hope you are able to stay with us again soon!

Great hotel

Great hotel. Good location. Nice decor. Friendly staff. Good food I would definitely stay at this hotel. Book early though. When my flight was cancelled I tried to book another night and they were sold out ...

February 2019|James G

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi James G, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're very happy to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Awesome Andaz!

Andaz Ottawa Byward Market Hotel is a great modern styled hotel. Everything was very clean, staff was very helpful and the decor in the room was a nice touch. The view is great and the hotel is in a very good location being walking distance to the canal, parliament buildings, mall and lots of great ...

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February 2019|Mobile10068350194

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Mobile10068350194, Thank you for taking the time to share a review! We are happy to hear you enjoyed your stay and can't wait for your return.

Byward Market Andaz: A home Away from Home

Comfortable, clean, convenient and thoroughly modern hotel Great room with top drawer service and hospitality in a fascinating part of Ottawa. I loved it and would happily recommend staying there in comfort....

February 2019|Navigator39111946662

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

HI Navigator39111946662, We are thrilled to be your home away from home and appreciate the recommendation.

Best location if you're hanging out in the Byward

Andaz is located in the ByWard Market, close to everything this side of parliament.... and speaking of parliament, if you haven't seen the sunset over the peace tower in Canada.... go to "Copper" at the top of Andaz, grab your drink of choice, some delicious food, and watch the sun go down. And if ...

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February 2019|Kathleen D

Ultra modern hotel in the heart of bustling ByWard Market area

This is a newly built hotel in the market area of Ottawa with lots of bistros and cafes nearby. It's an easy walk to Parliament Hill and other attractions. My room, an Andaz suite, was spacious and very contemporary (blond wood floors, sleek furniture, glass walled shower and toilet cubicle) - desig...

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February 2019|Margaret S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Margaret S, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we're certainly glad to hear that you discovered so much regarding the design of the hotel. You made a great decision to stay in one of our suites!

Andaz Ottawa

The location is exceptional. Staff very friendly, efficient and welcoming. Rooftop bar in summer is awesome. Ask for upper floor with a view. You can see Parliament and overlook Byward market. We will definitely stay there again!...

February 2019|Brad C

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Brad C, Thanks for the kind words! We can't wait to welcome you back again soon. Enjoy your next visit to our rooftop bar!

Perfect stay!

Everything from front desk staff to room quality was amazing. Very clean and great decor, very modern. Great cocktails and food was very tasty. Most importantly great location, right beside byward market. Can’t get any closer! This is our second time staying here and after this we have decided ...

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February 2019|JessNAsh2012

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi JessNAsh2012, We are thrilled to hear we have become your go-to spot while staying in Ottawa and we can't wait to welcome you back again soon!

Great stay!

Pro - comfy beds, welcoming, convenient location, complimentary non-alco drinks, clean, tidy, pleasant staff.. and Starbucks coffee in-room was a bonus. Neg - room looked onto a wall & roof. No major issue, wasn’t in room much but if you plan to be, purchase a view room! It would be stunning....

February 2019|Ingtrav

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi SinFind, Thanks for taking the time to share your Andaz experience. We are so happy to hear you had a great stay!

Great place to spend a few days at when in Ottawa.

The hotel and location was fantastic for us and the restaurants in the area are Top notched!! We played tourist in our nations capital and will make plans to stay here at the Andaz on our summer visit for sure! Great staff and clean rooms with some fantastic views of the capital....

February 2019|Roger D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Roger D, Thanks for taking the time to write us a review. We're glad to hear you made us your "home-base" while playing tourist. The ByWard Market is a great spot to visit in both the winter and summer. When you return hopefully this summer, make sure you checkout our rooftop lounge.

Awesome spot to stay!

Loved this hotel! The room was fabulous and had a great little spot for me to work from. While I didn't indulge, the minibar was stocked with some great craft beers and beverages, and who doesn't love free snacks? I will definitely stay here again. ...

February 2019|Freedom40763282492

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Freedom40763282492, We're so happy to hear you love the hotel! We completely agree with you on the free snacks and we are glad you enjoyed them. Hummingbird Chocolate can get quite addictive!

Another great stay

I've stayed at the Andaz Byward Market 8 times in the past 14 months, and each time I have been impressed. It's a very good value compared to other hotels in the area. I know because some of my coworkers stay at other hotels nearby and we always compare notes over breakfast. And by the way, we al...

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February 2019|BobQuickel

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi BobQuickel, Thank you very much for taking the time and writing a review. This review specifically made our day and we can't wait to share it with our staff. Thanks for making Andaz Ottawa your home-away-from home!

Next level affordable getaway

Andaz was the perfect getaway for a much overdue mom weekend. Great food, modern and artsy decor, and comfortable. The view is amazing and the ambience ideal to reconnect with good friends over drinks above the city. ...

January 2019|Paradise66896349901

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Paradise66896349901, Thank you for taking the time to share your Andaz getaway. We are so happy to hear you enjoyed the hotels design, food, and comfort level. We hope to see you back again soon.

Always A Great Stay!!

For the reasonable amount they charge per room you get great service - even better than a higher end boutique space! When it comes to in room Starbucks coffee pods I strongly suggest you ask for extra regular ones because there are only two. The other two are the boring decaf 🤣 Otherewise always a ...

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January 2019|Traveler49666308832

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Traveler49666308832, We are so thrilled to hear you had another great stay with us! Thanks for taking the time to share your review.

Great hotel

Spotless, great location! Amazing staff! I've stayed many times and always a great experience. The staff makes sure your experience is always a great one. Friendly staff, love the rooftop lounge. Definitely recommend ...

January 2019|777DME777

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 777DME777, Thank you for sharing your review. It sounds like you had a great stay and we're so happy to hear you enjoyed the personal touches are staff are eager to provide. We're also glad you found time to check out our rooftop lounge. Thanks again for the recommendation!

Amazing Hotel & Staff

Spent three weeks at the Andaz for work. From the moment I arrived I was welcomed and treated with first class service. Room was spectacular and very modern and well equipped. Front desk team greeted me each day with a smile and went out of there way to accommodate me. Couldn’t ask for better group ...

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January 2019|JasonH5930

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi JasonH5930, We're so happy to hear you enjoyed your stay. We are very lucky to have such caring staff members. We're so pleased to hear you felt accommodated and hope to welcome you back again soon.

Very nice hotel well located

Loved our stay, had the king size room with a view on Parlement. A few minutes walk from all the activities, stores, museums etc. and Staff is welcoming and professional, hotel design is nice and the rooms are quiet and very clean. Bed and pillows are comfortable but the food is pricy....

January 2019|Curiosity36407318990

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Curiosity36407318990, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Highly Recommend!

This hotel is amazing. Every employee at the hotel was extremely friendly and welcoming. We immediately felt at home at the Andaz. The decor is beautiful, and the hotel is extremely clean. The beds/sheets are comfortable and soft, which I find many hotels lack. We slept amazing both nights. We did n...

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January 2019|sarahlomoore

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Curiosity526027, Thank you for the recommendation! We are so happy to hear you enjoyed your two night stay with us. We look forward to welcoming you back again during your next trip to Ottawa.

Great location

Great location with lots within walking distance. The staff truly do care about your experience and recognize you when you come and go. The modern decor is interesting, my only complaint was the lack of privacy with the washroom and heated floors would have been nice especially in January, when it...

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January 2019|siantzi

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi siantzi, Thanks for taking the time to write a review on TripAdvisor. We're so happy to hear you enjoyed your stay with us and our location. We love our neighbourhood! We hope to see you again soon.

Our yearly "guys" trip

A group of us have been traveling to Ottowa for several years to catch a senators game. Every year we try a different hotel and this was by far the best experience to date the staff was polite friendly and made you feel comfortable from the moment you walk in to the moment you leave....I swear I sa...

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January 2019|Trail40094889060

Room and entire hotel

The room was very clean and like new ! Everything was close to each other. The staff was very friendly ! Also the room was very renovated and calm. Theres also a nice view of the city! We also got a free bar snack / drink for free ! ...

January 2019|Companion45838627541

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Companion45838627541, Thanks for taking the time to leave us a review and for sharing your experience! It sounds like you had a wonderful time and we hope to welcome you back again soon.

The most wonderful home in the world!

I consider the Andaz Ottawa ByWard Market hotel my second home. I spent an unplanned six plus weeks there this fall/to December. I was treated like a Queen. Leaving the comforts of rooms 815 and 915 was very sad for me. I would live there if I could. Truly. You MUST try this hotel. LOVE! LOVE! LOVE!...

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January 2019|Tara S

Amazing New Years Eve

We stayed 1 night at the Andaz for New years eve. We checked in early so we could go for lunch downtown. The check in was smooth and we were even moved to accommodate or view requests. Staff were extremely professional, helpful and friendly. The room and hotel are all very clean, nice and modern. We...

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January 2019|janice_lynn

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi janice_lynn, Thank you for celebrating New Years Eve with us! We're happy to hear you enjoyed watching the fireworks from your room and hope to welcome you back again soon.

Perfect hotel for our family getaway!

Everything was perfect. And the details like the welcome drink and complimentary snacks were really appreciated - that never happens! Clean, modern decor, friendly faces, perfect location and a great price ....

January 2019|StaceyE19

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi StaceyE19, Thank you for sharing your experience. We're thrilled to hear you and your family enjoyed your time with us. It sounds like the Andaz brand matches your personal travel style. We hope to welcome you all back soon.

Brilliant hotel

Love this hotel wish we had longer here, could not fault it. If you want a hotel that feels like home and the staff actually care for the experience you have, stay here. Room great, requests not a problem, customer service excellent. Great value for money....

January 2019|Passenger278754

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Passenger278754, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish. We look forward to welcoming you back!

Excellent Hotel

The hotel was clean, very modern, unique features and extremely friendly staff. Great experience. It is located in the centre of downtown Ottawa so access to all main sites were within easy walking distances....

December 2018|Sightseer00711362025

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sightseer00711362025, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Top Notch

Best hotel stay in the Nations Capital! Don’t hesitate to book here and experience the exemplary customer service for yourself. Modern rooms with a fantastic view over Paliament Hill. A wonderful Christmas stay!...

December 2018|Judy L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Meander52210811759, Thanks for the recommendation! We're thrilled to be considered the best hotel in Ottawa and hope to welcome you back again soon.

My favourite place to stay

I visit Ottawa once a month for business and have stayed here the last few times. It is my favourite hotel hands down. From the quiet, clean esthetically pleasing rooms, to the hotel restaurants (Feast and Revel - service is amazing!!). It’s located in the Byward Market which is close to parliament ...

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December 2018|Flyer44002692278

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Flyer44002692278, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your stay from start to finish and your time at Feast + Revel. We look forward to welcoming you back!

Room with a view

I just had a wonderful stay at the Andaz Ottawa Byward Market with my daughter. We had a beautiful room overlooking the market, the Parliament Buildings, the Ottawa River, the National Arts Centre. The free drink, mini bar goodies and morning coffee made it extra enjoyable. The location was perfe...

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December 2018|GlobeTrotting3730

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi GlobeTrotting3730, Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you and your daughter back soon.

Great stay

Central, Trendy, pleasant staff, great eats and bar area. Spacious room with nice layout and amenities in corner suite. Pleasant staff in bar, on reception and housekeeping. Will definitely recommend and visit again !...

December 2018|dowatchawant

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dowatchawant, Thank you for taking the time to share your feedback about your recent stay. We're lucky to have such a caring team! We hope to welcome you back soon.

Special Occasion

My husband and I stayed there 1 night for a special occasion (we are locals). The hotel is in an excellent location and the rooms are quite spacious. It is close to everything downtown such as the Byward Market, Parliament Hill, the Rideau Centre (shopping) and other attractions such as Sparks Str...

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December 2018|baldguyfoodie

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi baldguyfoodie, Thanks for celebrating your special occasion with us! We are thrilled to hear you enjoyed our neighbourhood and hope to welcome you back for another staycation soon.

Return trip to the Andaz

We travel to Ottawa a couple of times each year for business. We have stayed at The Andaz since it's opening. The location is excellent, the staff friendly and welcoming, and the rooms modern, clean and comfortable. It's our go-to-hotel in Ottawa....

December 2018|Kevin L

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi BigDawg657, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you have enjoyed your stays with us. Hopefully you can visit just for fun sometime soon!

Fantastic Hotel in the Heart of the City!

Celebrating my birthday with my longtime girlfriends and our experience was fantastic. The reception was so welcoming, the room was spacious and well laid out, the extra attention to detail without having to ask were so welcomed (extra towels, robes, toiletries) the feather pillows and comfy bed, t...

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November 2018|Fearless68657539701

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Fearless68657539701, We're so happy to hear you celebrated your birthday here at Andaz! Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us. We completely agree, the rooftop bar is a hoot!

Amazing stay as always

This was my second stay at Andaz and the service has always been top notch. From the friendly staff all around to the complimentary snacks and beverages in the mini fridge and fantastic location, my stays at Andaz has always been very memorable. This will be my hotel of choice every time I visit O...

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November 2018|Rumdrinker_12

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Rumdrinker_12, Thanks for making our day! We're so glad to hear we are your home-away from home. Can't wait for your next visit.

Wonderful Stay in Ottawa by Hobolux

We booked a weekend stay in conjunction with Remembrance day Weekend (100th anniversary of signing of the Armistice) ... can't say enough great abouth the ANDAZ Ottawa ... location, amenities, and most of all the staff! Pamper yourself and stay here!...

November 2018|erichN6553CL

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi erichN6553CL, Thanks for sharing your experience and for the recommendation! We are lucky to have such a great team here at Andaz Ottawa.

A perfect three-night stay

My sister and I stayed here while seeing the sights in and near downtown Ottawa. This hotel was recommended to us by a friend and we understand why. The location was ideal, the hotel staff were warm, friendly, and helpful with any questions or requests. They went out of their way to make us feel ...

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November 2018|Inspire27943652291

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Inspire27943652291, First off, we're so pleased to hear you stayed here with your sister based on a recommendation! We are also pleased we didn't disappoint. We're lucky to have such a caring team of employees. Hope to see you again soon!

Very very very pleased

Rarely fill these out - but our recent 4 day trip to Andaz was excellent. The view of parliament was amazing + the service was outstanding + food was top notch (if any negative - the breakfasts were huge and we couldn't eat it all ! ha). Check out the lounge on 16th floor as well as the gym - amaz...

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October 2018|MikeR5299

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi MikeR52999, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us.

Mostly Great Stay

Overall, the hotel was very nice. Staff were somewhat rude at check in but came around later on. We stayed for two nights for our honeymoon. They brought up a dessert for us to celebrate which was nice. The only thing that kind of annoyed us is that the rooftop bar was closed the first night so we h...

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October 2018|mariachkair

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mariachkair, Thank you for taking the time to write a review on Trip Advisor. We appreciate you sharing your feedback with us. We’d like to ensure you that at Andaz Ottawa we strive to create memorable stays for all of our guests through high service standards. We are disappointed to hear that we weren't able to meet your expectations because of the private event that took place in our rooftop lounge, Copper Spirits and Sights. Please note, we do try our best to communicate this as much as possible in advance through our social media profiles, and with on property signage. We hope if you travel back to Ottawa you'll give us the opportunity for you to experience Copper Spirits and Sights and exceed your expectations.

I Liked it a lot!

The door was opened for me on my arrival and a friendly greeter and guest staff checked me in my membership status got me a welcome glass of wine. Room was modern, clean, and quiet and what an awesome rooftop bar area. ...

October 2018|nlanduyt

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi nlanduyt, Thank you for taking the time to share your recent stay experience. We're happy to hear that you like us a lot and can't wait to welcome you back soon!

My new go-to hotel in Ottawa

A beautiful, modern, comfortable hotel in every way. There are lots of small details that make your stay just that much more special, but what really stands out at Andaz is the customer service. Stellar....

October 2018|dcinterpreter

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dcinterpreter, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Great gem

Awesome hotel right in Byward market. Friendly greeting with wine. Rooms especially beds were comfortable. Relaxed atmosphere. Exercise rooom was nice with a great view of the city. We didn’t stay long enough to enjoy all you offer! ...

October 2018|N3827QIkellyh

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Kelly H, Thank you for taking the time to share your experience! We hope next time you visit you have time to experience more of our offerings. It sounds like the Andaz brand matches your travel style.

Very Clean

First time stay. Great staff and the hotel and our room were very clean. Loved the glass of wine at check in! The front desk staff were very friendly and helpful. The location is close to everything one would need. ...

October 2018|andy B

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi andycanham, Thank you for taking the time to share your feedback about your recent stay. We're lucky to have such a caring team. We're so pleased to hear you enjoyed our location in the ByWard Market.Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Great Stay in Ottawa!,,

Truly nice facility; truly GREAT staff!! From the moment we arrived, staff (Norm) made us feel welcomed. The room was clean, conveniently located, and comfortable. We were immediately across the street from the Byward Markkt! Would highly recommend this hotel. ...

October 2018|mariogX8922NX

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Mario G, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with our staff. We will share your feedback with Norm, he will be thrilled to hear!

Incredible Service

We had an awful travel day and were greeted by the amazing staff at Andaz. Norman was so kind and sincere and did everything in his power to help turn our day around. We are so thankful that they had a room open for us and that we ended up at the Andaz for a clean, sleek, and wonderful experience. ...

October 2018|regh436

Owner Response

RachelK3187, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi regh436, Thank you for taking the time to share your review on Trip Advisor. It sounds like you were able to turn your trip around and enjoy your time in Ottawa. We're lucky to have such caring members of our team, like Norm! Again, thank you for sharing your thoughts and we look forward to welcoming you back.

Andaz Ottawa Byward Market - Excellent Hotel

I was very pleased with everything about this hotel! The location was perfect for shopping and restaurants. The hotel staff is wonderful and helpful. The onsite restaurant has excellent food and you must go to the rooftop restaurant which has a beautiful view! Will absolutely stay here again!...

September 2018|LHaag

New Hotel Choice in Ottawa

I was in Ottawa for a business trip and I couldn't get a room at the hotel where my colleagues always stay. I looked for something nearby and the Andaz looked nice. It was fantastic! I wouldn't stay anywhere else on my business in Ottawa. The hotel has a great feel; the staff are very friendl...

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August 2018|Joe C

Great hotel for a family vacation

The hotel is perfectly located at the heart of downtown next to the market. Walkable to Parliament and had a great view of the downtown horizon. Staff was courteous and helpful and the room and hotel was very clean. Will definitely stay here again next time! There was a little bit of street nois...

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August 2018|Jon C

Anniversary stay

My husband and I checked into the Andaz Byward Market for our 10th wedding anniversary. We were greeted with complimentary wine. We were upgraded to a corner room (for no particular reason) which was lovely. The rooms are modern, spacious and clean. We decided to dine in the hotel because we hea...

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August 2018|GertrudeAbernathe

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi GertudeAbernathe, Thank you for taking the time to share your feedback on your recent stay. I'm happy to hear that you enjoyed your stay with us. Once again, Happy Anniversary! We're thrilled that you chose to spend it with Andaz.

Awesome !

Had a wonderful stay for my birthday ! Very nice staff . Spencer was great ! Welcome drinks were awesome . Great vibe ! Room wa amazing and I received a card and brownies for my b day. Rooftop was fun ...

August 2018|sadez14

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi sadez14, Thanks for sharing your experience, and for celebrating your birthday for us! It sounds like you had a great time.

Anniversary

Great place to stay, staff very friendly and helpfully. Got a beautiful card and dessert from the staff for our anniversary. Plan on making it our annual anniversary destination. Great location love walking to the byward market and looking around...

August 2018|Aerobicsgirl1

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Aerobicsgirl1, Thank you so much for celebrating your anniversary with us! We're thrilled to hear you felt the warm welcome from our team. They are truly amazing. We look forward to celebrating with you annually.

Amazing Hotel

Amazing location and hotel, upscale look and feel, will always stay at this location on any future visit to Ottawa. two magnificent thumbs up!!!The entire staff from valet, check-in and all supporting staff was very friendly and helpful, great ambassadors to this brand ....

August 2018|214omkarm

Perfect Hotel

Amazing stay at this hotel. Quite pleasantly surprised by the quality, cleanliness and hospitality, Hotel staff was very cordial, checkin and checkout both were smooth. Restaraunt is nice. Location of the hotel is so apt with such a central location easy to walk to most of tourist destinations. Righ...

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August 2018|Tour793362

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hello! Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Beautiful stay

My husband and I stayed at Andaz for our wedding anniversary. We checked in very quickly with a super friendly staff. The room was immaculately clean and the view was great. We loved the close proximity to the market and all the other restaurants and other attractions. A bit pricey, however we were ...

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August 2018|Resort10009

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi there, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that your room was immaculately clean! We will share this feedback with our housekeeping team. We look forward to welcoming you back soon!

Hip, Upscale Hotel with great views, in the heart of the fun part of Ottowa

We were thrilled with our experience here, though we were probably the oldest, un-hippest people at this hotel - the newest and best-situated property in Ottawa. Got a great deal on-line, and booked directly through the hotel. Gorgeous, spaciious rooms with very cool appointments and details. The...

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August 2018|Libby613

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Libby613, While we don't think you were the oldest or un-hippest people here, we're happy to hear you enjoyed the personal touches our staff are eager to provide. We hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Room with great views, modern style and comfort

Great 14th floor suite overlooking the parliamentary buildings and the market and for watching sunsets. Really enjoyed the free non-alcoholic snacks and drinks in the bar fridge. What a nice touch. We were close to everything! Tomo, Beaver Tails, the Grand restaurant, markets and of course the North...

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August 2018|melcj0831

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi melcj0831, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches that we are happy to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back soon should your travels ever bring you back to the Nation’s capital.

Great hotel

We loved the hotel and the proximity to all the activities. We especially enjoyed the Byward Market area. All the staff were warm and welcoming. They gave 3 great recommendations for restaurants. The rooftop lounge was very nice and as others have said rather pricy. We parked at a parking garage a b...

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August 2018|goldenretriever

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi goldenretriever, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We love our neighbourhood too and we look forward to welcoming you back soon!

Very enjoyable stay!

We booked the Andaz for our 40th Anniversary. We wanted to be near the Byward Market and within walking distance of the Parliament buildings. We felt very safe in this area, our room had a great view of the Parliament buildings and was extremely clean and comfortable. The only thing we felt was a l...

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August 2018|Shirley K

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Shirley K, Thank you for taking the time to share your feedback on your recent stay. I'm happy to hear that you enjoyed every aspect of your stay. We're thrilled that you chose to spend your anniversary with Andaz.

Perfect!

Location, quality of the room, comfort, niceness of the staff, everything was just simply perfect! And at a reasonnable price (we paid 170$). I will definitely recommand this hotel to my friends. Cheap parking just the ext block (10$). No need for the valet if you wish to save....

July 2018|GenieRob

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hello, Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us and appreciate the recommendation!

Wonderful stay at Andaz Ottawa Byward Market

Enjoyed our recent stay at the Andaz Ottawa Byward Market. Loved the personal care and attention of the staff. Having complimentary soft drinks, water, and snacks was an added touch. Staff was friendly and welcoming. ...

July 2018|sabern611

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We're lucky to have such a caring staff members. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Andaz Ottawa shines

My family and I stayed here for 5 days over the past weekend. Can’t say enough about the room cleanliness, hotel design and fantastic staff. Special mention to Carrie at Copper restaurant for going above and beyond to ensure our rooftop party was a huge success!! We highly recommend staying here whe...

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July 2018|Michael K

Very happy we chose this hotel

The hotel, particularly the bed, was very comfortable, and we liked the clean modern decor. The location is very convenient for Parliament Hill and the canal, and it is great to be in the heart of the Byward Market. Staff made us feel very welcome and gave personable attention....

July 2018|Alison S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Alison S, We are very happy you chose our hotel! We hope to welcome you back again soon.

Hotel Stay was amazing,

The hotel room and view at the rooftop are amazing. Beautiful room on the 9th floor. The check-in process was disappointing, I was told the night before was sold out and there were a lot of late check outs and my room was still not ready at 5:30. I had dinner reservations at 7 PM and we needed our r...

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July 2018|zeldeiamama

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Audrey, Thank you for taking the time to share your review on Trip Advisor. We're thrilled to hear you enjoyed the hotel, our view, and the rooftop. We hope if you travel back to Ottawa you'll give us the opportunity to recover your previous check-in experience and exceed your expectations.

Amazing Location

My husband and kids stayed the weekend and as my first stay at an Andaz property, I loved it. From a design perspective, it was clean and well thought out: light switches in user friendly locations; low foot shelf in the shower; lots of device connection locations. The room was a good size and the...

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July 2018|kellysT536OG

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi kellysT536OG, Thank you for taking the time to share your thoughts about your recent stay with the family. We're delighted to hear how much you enjoyed your time with us. We apologize for the noise. Hope to see you again soon!

SImply a great hotel and stay

The staff were simply terrific at the hotel. They were genuine and engaged. As a seasoned traveler this level of engagement rarely happens and it's a treat when it does. The hotel was in great condition. The location is perfect. Right on the doorstep of the Byward and easy walking distance to Parlia...

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July 2018|josephlake

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi josephlake, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

Hidden new gem in Ottawa

Beautiful and zen hotel-very relaxing with a stunning rooftop patio to see all of Ottawa-food delicious-especially for a hotel-great location! worth every penny-close to shops and centrally located-would stay there again...

July 2018|NadaF_11

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Nada F, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Comfortable and clean. Excellent staff!

We had a wonderful rest after a great time canoeing in Algonquin. Then being 1 block for Bayward Market was a big bonus with great spots for eating and entertainment. Our 5 and 9 year old loved it and the staff loved them too. ...

July 2018|ksourbeer

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi ksourbeer, Thank you for taking the time to share your review on Trip Advisor. It sounds like you had the perfect mix of adventure and relaxation throughout your stay. Again, thank you for sharing your thoughts and we look forward to welcoming you and your family back!

Best Hotel

One of the best hotel we experienced. Room is so clean and roomy. The only hotel that provide free snack and drinks (non-alcoholic). Best location in Ottawa if you plan to visit. The staff are so friendly - beyond expectations....

July 2018|405deleonc

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 405deleonc, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide! We look forward to welcoming you back soon.

Excellent hotel with great location

We stayed at the Andaz one night beginning of July and we really enjoyed the experience. The hotel is located near all the major attractions and restaurants. The staff helped us with restaurants recommandations and the view of the room was great....

July 2018|mariebur2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mariebur2018, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay, especially our neighbourhood, and we look forward to welcoming you back soon!

Beautiful, modern hotel with the best views of Ottawa!

The location at Byward Market was fantastic as it was close to everything. Great restaurants and a lively nightlife nearby. 10-15 minute walk to Parliament Hill and the National Gallery. Bedding was superb, excellent staff....

July 2018|JulieFinley

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi JulieFinley, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Comfort and convenience

The Andaz Ottawa Byward market is a convenient walk to major attractions, great restaurants, and a grocery store. Staff were friendly and knowledgeable. Exceptional view from the 16th floor terrace. Had a terrific time with the family (wife, 5yr old, and 2 yr old)....

July 2018|OliH1974

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi OliH1974, Thank you for taking the time to share your experience with us! We're thrilled to hear you and your family had a terrific time at the hotel, and exploring the ByWard Market. We hope to welcome you all back soon!

they take care of us and our fish / incredible

Thank you soo much it was an amazing experience! our fish loved you hahah! Easy check in with a lovely wine, our electric car taking care of, nice upgrade, smiling and very friendly staff. we will always recommend you you can be sure! Can’t add more it was perfect!...

July 2018|Global717218

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Thank you for sharing your experience about your recent retreat with your pet fish! We hope to see you again soon.

Great experience

What a nice find! All aspects of our stay exceeded expectations. The room was comfortable and clean with nice thoughtful touches but the highlight, for us, was the staff. In particular, the front desk staff. They were friendly, informative and really made you feel like you were their personal guest....

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June 2018|dw442014

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi dw442014, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style!

Great location

Great spot, love the location. Amazing staff to greet you. Valet parking was great, good guys, took good care of my husbands JAG. Glass of wine on arrival. Food and drink rip off, way too expensive for what they serve. Won't return for that but will for the hotel. They need to improve on food and d...

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June 2018|sueB583FP

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi sueB583FP, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you and your husband felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Excellent choice!

The hotel was excellent in all aspects. The rooms were big and clean and the staff was friendly and very competent. The location of the hotel is in the middle of everything downtown Ottawa has to offer. Great rooftop bar! Recommend without hesitation....

June 2018|CDVla

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi CDVla, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back should your travels ever bring you back to the Nation’s capital.

The staff made all the difference

I've been traveling to Ottawa on business for the past year and brought my family with me each time. Because of the very good experience I had the first time, I have stayed only at the Andaz since. The location is great. The quality of the hotel (food, rooms, hotel design, etc) is really very goo...

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June 2018|BobQuickel

Made my Birthday extra special!

A few friends of mine and I stayed at Andaz for my Birthday weekend. We had an absolutely wonderful time! The staff was considerate and conscientious; they even sent up a birthday surprise for me! The room was pristine in terms of cleanliness and we couldn't hear any noise from the street or from ne...

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June 2018|Mikeera D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mikeerad, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Fantastic location

Everything one should expect from an Andaz property. Unique, clean and aesthetically pleasing. This is 3rd Andaz property at which I’ve stayed. It is by far my favorite. The location couldn’t be better. One is within walking distance from Parliament Hill, the canal, Byward Market and multiple restau...

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June 2018|Amy D

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Amy D, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the property and neighbourhood matched your personal travel style. We're lucky to have such a caring staff members. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

Business meeting

Wonderful staff who were so welcoming and accommodating from the get go. Perfect location within the Byward Market area ... close walk to the Ottawa River. Food was excellent ... great healthy and tasty options available at all times. Thank you!...

June 2018|michelledonais

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Michelle, Thank you very much for sharing your experience! It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

A surprise gem

Never heard about the Andaz brand before this visit, but I am now very impressed. Its a very well equipped hotel with great meeting rooms, spectacular food and great amenities. I will definitely return....

June 2018|stevepowell2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Thank you for taking the time to share your thoughts about your recent stay. We're delighted to hear how much you enjoyed your time with us. It sounds like you will be back soon, and we can't wait!

Wow! Great in Every Way!

Complimentary check-in drink! Complimentary non-alcoholic drinks and snacks in room; excellent location! Unlimited in and out privileges with valet parking; clean, modern, safe, and comfortable; great staff!...

June 2018|michelleramsay2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi michelleramsay2018, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Ottawa’s By Market on your doorstep

Stayed for business, one night only but was so centrally located that I got a great look around downtown Ottawa in minutes. Not a big city but plenty of dining and bars in the Byward Market area. A great place to stay....

May 2018|ewanproctor

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi ewanproctor, Thank you for taking the time to share your review on Trip Advisor. It sounds like you had the perfect mix of adventure within your ahort stay with us. Again, thank you for sharing your thoughts and we look forward to welcoming you back!

Wish I could have stayed longer!

I booked this hotel as a bundle with a flight and was totally delighted with my experience. Great location. Wonderful room. Authentically nice staff. They also have a rooftop bar with a great view. I hope I have the opportunity to stay here again....

May 2018|Hillary S

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi hillary167, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

Great hotel smack in the middle of everything

Great hotel smack in the middle of everything , fairly new building very clean comfortable and the staff was very friendly and especially very helpful near all major shopping malls Parliament buildings and the market I will certainly be back ...

May 2018|Sandro B

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Sandro B, Thank you for taking the time to share your recent stay experience. We're happy to hear that you enjoyed your experience and the location from start to finish. We look forward to welcoming you back!

Wonderful Hotel, Perfect Location

We went to celebrate our 25th anniversary, and had a wonderful experience. We got a room upgrade and when we got to our room found a beautiful and delicious dessert with a card wishing us a very happy anniversary. They take care of every single detail. Beautiful hotel.Thank you to all the staff, the...

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May 2018|mariakZ5731BN

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mariakZ5731BN, Thank you for taking the time to share your feedback on your recent stay. I'm happy to hear that you enjoyed your stay with us. Once again, Happy Anniversary! We're thrilled that you chose to spend it with Andaz.

Best hotel in Ottawa

Great Hotel! Room was about $40 more than most others but it was well worth it and you can't beat the location and view. I would highly recommend this hotel and we would return again. ( Tip: you can't buy a bottle of wine for your room from the hotel after hours so you may want to bring your own, th...

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May 2018|whitepinehill

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi whitepinehill, Thank you for taking the time to share your recent stay experience. It sounds like you had a wonderful stay and we're certainly glad you got to meet our friends at Dunn's. Should you travels bring you back to Ottawa, we hope to welcome you back.

Great Hotel - great location in Ottawa

For a business trip - Stayed 2 nights at Andaz Ottawa at the Byward Market May7-9-2018. About 30 staff for meetings at the hotel each day. Everything was seamless and perfect, from individual's rooms to the meeting space and meals. And, such a convenient location to explore the Byward....

May 2018|Corey B

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Corey B, Thank you for taking the time to share your recent experience at the Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay from the rooms, to meals, to the meeting space, and we look forward to welcoming you back soon.

Fabulous

I loved every detail about this hotel including that it supports local artists. The design aesthetic is right on. The food is top notch. Service is chill, friendly and not over the top. I would stay at this hotel again without question. ...

May 2018|Mieka W

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Miekawest, Thank you so much for the kind words, and for noticing our work with local artists. We do the best we can to incorporate local, and showcase the talent Ottawa has to offer. We hope during your next stay with us, you are able to attend one of our Andaz Salons and meet one of the artists we have worked with.

Always a good experience. When upgrade rooms are available, they will gladly provide it. Clean rooms and gym. Small

kettle is available upon request. Important amenities can easily be requested too. Gym is available 24 hours. Espresso is available in the lobby anytime. Reasonably priced and tends to be available for accomodation. ...

April 2018|skc256

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi skc256, Thank you for sharing your experience about your recent stay. It sounds like you found exactly what you needed and enjoyed uour time with us.

A pleasant surprise

It was my first experience in this hotel and I was pleasantly surprised. Fine room, friendly and efficient staff, good location, free drink at check in, free goodies in the room, I will keep it in my favorites. ...

April 2018|mgiguere265

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mviguere265, Thank you for the review on your recent stay with us! We're happy to hear you enjoyed the personal touches the hotel provides. It sounds like the Andaz matches your travel style perfectly and we are thrilled to be added to your favorites list.

Great stay

We had a great stay at Andaz. The personnel was friendly and helpful. The room was great. We noticed a little stain on the bed sheets when we opened the bed late at night and they came immediately to change them. Nothing negative to say. We will go back. ...

April 2018|sebastientrembla2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi sebastientrembla2018, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Ottawa Business trip

The staff went over and above to ensure I had a good stay and helped me with directions and dinning information! The room was modern, clean and even offered complimentary snacks. One of the best hotel experiences I have had. Would recommend to anyone....

April 2018|audreyw0lf

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi audreyw0lf, Thank you for taking the time to share your review. It sounds like you had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Impeccable service every time.

The team at this hotel ensures my stay is 5+ star every time. I would definity recommend this hotel. Service is prompt and the staff is always willing to offer assistance without me having to ask. They can read me expression. This hotel lives up to the Hyatt name....

April 2018|abbster2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi abbster2018, We're so happy to hear you enjoyed your stay. It sounds like you had a wonderful visit and that the room and neighbourhood matched your personal travel style. We're lucky to have such a caring staff members. We're so pleased to hear you felt right at home, this is the exact feeling we strive to create for all of our guests. Thank you for taking the time to share your thoughts through this review and we look forward to welcoming you back soon.

very clean rooms, great view

very clean rooms, great view, amazing shower, seamless check in and easy check out (on my cell phone), close to everything-walked everywhere-would love to stay here again and try the rooftop lounge!!!...

April 2018|Suzanne B

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi suebrooks45, We are thrilled to hear you enjoyed your stay from start to the easy check out on your cell phone! We can't wait to welcome you back and have you experience the rooftop lounge. You will love the view!

Great staff and Great location

Well located in the Byward Market, only minutes from Ottawa attractions this hotel has it all. Maybe a pool for the kids might have been nice. As Hyatt members, we were welcomed as old friends. They even made our diner reservations....

April 2018|pwade2018

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi pwade2018, Thank you for taking the time to share your review. It sounds like you and your family had a wonderful stay and we're glad to hear that you felt the warm welcome from all of our staff. We look forward to welcoming you back soon!

Great stay at the Andaz Ottawa

We had a great time at the Andaz, Ottawa. They made our wedding anniversary special by leaving us something special in our room. The front desk manager, Spenser was very kind and helpful. The hotel is in a great location downtown near restaurants, the market and the shopping mall all at walking dist...

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March 2018|Kim E

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Kim E, Thank you for taking the time to share your feedback on your recent stay. We are thrilled you decided to celebrate your wedding anniversary with us!

Great View Great Service

Great view great service! Loved everything about our stay. The staff was friendly and efficient, the room clean and lovely. My husband and I will most certainly be staying here again. I would highly recommend ...

February 2018|mg15gasp

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi mg15gasp, We're thrilled to hear your time with us and appreciate the recommendation! Thank you for sharing your review on Trip Advisor and we hope to see you back soon.

What a treat!

My partner and I decided to celebrate our 7 year anniversary and early Valentine’s Day this week with a staycation at the Andaz Hotel. We got a jr. suite and had dinner and breakfast at the hotel. It was our first time going and I have to say that I was really impressed! Of course since the hotel is...

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February 2018|candie_cm

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Candie_cm, We're thrilled that you chose to spend your very special staycation at the Andaz Ottawa ByWard Market. We're delighted to hear how much you enjoyed the property, design, and our offerings. We wish you all the best in life and marriage and hope you come back to celebrate more milestones with us!

Awesome hotel, great location!

Awesome hotel! Cozy beds with amazing pillows. Great location. We walked everywhere. Very close to good restaurants & Starbucks, Byward market and fun nightlife. Short walk to the Parliament buildings, canal, museums, parks, shopping, etc. We will stay there again for sure! Enjoy! ...

February 2018|MGLTravelGirl

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi MGLTravelGirl, Thank you for taking the time to share your recent experience at Andaz Ottawa ByWard Market. We're thrilled to hear you enjoyed every aspect of your stay and we look forward to welcoming you back soon.

A Must Stay in Ottawa’s Byward Market!!

Right from the moment we walked through the door the service was exceptional and they even welcomed us with a glass of wine! We tried both restaurants on site, the upstairs lounge for cocktails and a charcuterie board, and the downstairs restaurant for breakfast - the scotch eggs were phenomenal! ...

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January 2018|Leah M

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Leah M, Thank you for writing a review about your recent stay with us. We're happy to hear you enjoyed the personal touches our staff are eager to provide. It sounds like the Andaz matches your travel style perfectly and we hope to welcome you back soon!

Incredible Experience

Worth every penny and the experience was absolutely incredible. Frombarival to departure we could not have had been treated any better. World class service and the views of downtown were beautiful at night. ...

January 2018|chrislK3861EC

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi chrislK3861EC, Thank you for sharing your experience! We hope you can return for another visit soon.

Definitely Recommend

The Andaz is one of 2 hotels in the heart of the Byward Market, which is why I booked it, and super glad we did. We got there later than planned and wanted to finish off the night with a drink somewhere, so we decided to go to the rooftop lounge and ended up spending a couple hours there. Great at...

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January 2018|Troy B

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Troy B, Thank you for choosing Andaz Ottawa ByWard Market. We are thrilled to hear you enjoyed your experience, and got to spend sometime in our rooftop lounge, Copper Spirits and Sights. We hope you can return for another stay soon!

Amazing New Year’s Eve Location

The Andaz hotel was a perfect place to stay for an anniversary/New Years eve vacation. The views, service, room, and food was amazing!! Definitely would recommend to anyone looking for a modern place to stay in downtown Ottawa. ...

January 2018|946paiged

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 946paiged, Thank you for spending your anniversary and New Years Eve with us! We are thrilled to hear you enjoyed your stay and appreciate the recommendation. Please come back soon!

Fabulous Christmas Stay at Andaz Ottawa

The hotel is very stylish. The staff are very helpful and friendly. The rooms are very comfortable with beautiful design features. . We enjoyed a celebration dinner in the restaurant which was superb with great food and exceptional service from the servers and bar staff. We loved the little extr...

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January 2018|Jane M

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Jane M, Thanks for sharing your holiday experience with us! We are thrilled to hear you enjoyed your time and a meal at feast + revel. We are looking forward to your next stay.

great experience

My wife and my two children stayed a night at Andaz.. Very modern and clean hotel... rooms are very good designed and stylish... hotel staff are very polite and responsive. Breakfast was great in a stylish restaurant ...my only concern is the waiting time for valet parking when checking out .....

December 2017|Siamak1345

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Siamak1345, We are so glad to hear you had a great experience! We will share all of the feedback with our team.

Great location and comfortable room

Large room, with good view, lovely bathroom and shower, and nice staff. Room was spacious and nice to have a walk-in closet. Great to have free non-alcoholic beverages in the room after a long journey....

December 2017|alsyeki

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi alsyeki, Thanks for sharing your experience! We hope you can visit us again soon.

Great new hotel with a boutique feel

This was our third stay at Andaz and we love it. The staff is great, the rooms are spacious and don't feel like hotel rooms. We're steps away from the market. This is our go-to hotel in Ottawa. We highly recommend it....

December 2017|F8481KVrobertv

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi F8481KVrobertv, Thank you for making us your go-to hotel in Ottawa! We can't wait for your next visit.

Always Classy!

We stayed for one night for a night on the town with friends. Hotel staff are extremely courteous and helpful. Complementary glass of wine at check-in is a lovely touch. We received an upgrade to a corner room on a high floor - the view was amazing! I'd gladly stay here again - it's in the heart...

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December 2017|HJToursInc

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi HJToursInc, Thanks for staying with us and sharing your experience! We can't wait for your next visit.

Hotel exceeded our expectations.

Hotel is located right in the heart of the Byward Martket. Plenty of restaurants and entertainment near by. Hotel is clean and updated and the staff were excellent. We were there for my wife’s birthday and they upgraded our room to a corner suite. ...

December 2017|L8314TYtimm

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi L8314TYtimm, Thanks so much for sharing your feedback. We are thrilled to hear you and your wife celebrated here. :)

Great hotel

Check in quick, noted I had stayed there before. Upgraded my room. Great breakfast. Market location can be noisy. Wasnt a problem for this stay. Have to check out the lounge on the top floor, wonderful city view. ...

December 2017|M2200BPruthg

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi M2200BPruthg, Thanks for sharing your experience! We are glad to hear you had time to experience our rooftop and take in the wonderful city views of Ottawa. Hope you can return for a visit again soon!

Staff

The staff at the front desk went above and beyond with all aspects of the checking. The guys parking the cars were very helpful and were always smiling. everyone paid attention to the small details. We will be back...

December 2017|garyhX4629ZM

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Gary, Thanks for sharing, we will let our team know. We hope you can can return for a visit soon!

Great place to stay

It has everything you want in a hotel for an extended stay. I was there for eight days and it worked out well. It's located in the Byward Market, so there are many entertainment options right outside the door. I also appreciated how the rooms were cleaned and ready in a timely fashion....

December 2017|444murraym

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 444murraym, Thanks for sharing your experience! We are thrilled to be your extended stay of choice. Looking forward to your next visit!

Excellent boutique hotel in a great Ottawa location.

Newly renovated property to high standards. Luxurious without being ostentatious. Staff was very friendly. Room was quiet, modern, clean and of a good size. Bed and bedding very comfortable. Heating/cooling system very quiet and efficient. ...

November 2017|oscargustavodrc

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi oscargustavodrc, Thanks for sharing your experience! We are happy to hear you enjoyed your stay with us.

Nice hotel in great location

Enjoyed staying here, clean rooms, friendly staff and in the heart of the Byward Market area close to everything, restaurants, shops, Parliament Hill and the Rideau Canal. Would recommend to friends and colleagues....

November 2017|N951YEjasonl

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi N951YEjasonl, Thanks for the recommendation. We hope you can return soon for another visit!

High End Luxury for Business or Pleasure travel

Andaz Ottawa is situated in prime downtown location. The hotel is upscale, modern with exceptional service and amenities. Perfect for the business traveller who requires full services and a quite and comfortable room. I would strongly recommend to business travellers and couples that appreciate th...

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November 2017|debbierY357JO

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi debbierY357JO, Thanks for the kind words! We hope to see you again soon.

perfect location, great room

Have recommended the hotel to friends & will stay again. Staff is excellent, not one complaint on any aspect of our stay. Close to great restaurants, walked to Museum of History and the National gallery. Being close to Parliament Hill makes a visit easy....

November 2017|James M

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi X9624MEjamesm, Thanks for the recommendation! We hope you can come back again soon.

Andaz (hotel), Ottawa, Ontario

Fantastic hotel. The accommodations, service and price point were competitive and more than fair. The room was clean, modern, bright. The room service menu was good as well. Will be staying here for future visits and highly recommend the Andaz in Ottawa....

November 2017|P2115IJlisaw

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Thanks P2115IJlisaw, We can't wait for your return!

Weekend getaway. Great market hotel.

Friendly staff and clean hotel. Breakfast was delicious and priced just right. Valet parking very affordable. View from the comfortable room was quite nice. Looking out over the Ottawa river, parliament and the market....

November 2017|70martyy

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Martin, We are so glad to hear you enjoyed breakfast and the view from your guestroom. Please come back again soon!

Great place

Nice modern rooms with pleasant staff Great location, have already recommended it to numerous friends and colleagues Easy check in and check out And the snacks and drinks in the room were a nice touch for sure also...

November 2017|mauriceb697

Excellent location, modern hotel!

Loved this ultra modern hotel. Clean, friendly and polite staff, super great location near lots of food and quaint shopping. Valet service is obligatory and your only option but they get your car quickly. ...

November 2017|Susan T

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi SusanT, Thanks for the kind words! Glad to hear you were able to explore our neighbourhood and try all of the great food offerings.

Fabulous hotel and staff

This hotel is perfectly located to see all the sights of Ottawa, attend a seminar at the University or shop at the Byward Market or Rideau Centre. The rooms are spacious, comfortable and very clean. I can highly recommend this hotel and wouldn't consider staying anywhere else in Ottawa....

November 2017|Sheryl G

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi jaskev, Thanks for the kind words! We are glad to hear we will be your home away from home, when visiting Ottawa!

Beautiful ottowa

Fabulous staff, great location, highly recommend. Modern youthful vibe but families still ok. Get a room with a view it’s worth the extra money and the city is gorgeous at night. Hotel staff is very attentive ...

October 2017|Liz C

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Liz C, We are so happy to hear you had a fabulous experience! We couldn't agree more with you on the view. Hope to see you again soon!

Great experience

The Andaz in Ottawa is a phenomenal hotel. The service is great, the rooms are beautifully designed and the location is excellent. Rates can be rather expensive but the quality of the experience matches the price....

October 2017|normalguy852017

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi normalguy852017, Thank you so much! Happy to hear you had a great experience.

Relaxing Visit

Clean, friendly and in the middle of all that is interesting downtown Ottawa. I would book at this location again and look for the same chain in any city that I visit from now on. Parking is a bit pricey and difficult but the only downfall I could see. Rooftop lounge is beautiful at night....

October 2017|M351IZfionam

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi M351IZfionam, We are already looking forward to your next stay and happy to hear you are interested in our sister properties. Each Andaz is unique and we are sure you'll enjoy the offerings of all our locations.

Wonderful modern hotel!

This hotel has a wonderful modern style and vibe. The rooms are well appointed and very clean and we loved the modern accents. The only issue was that it was a bit noisy at night as the hotel is located very close to the market and various pubs/restaurants but it wasn't enough to deter us from sta...

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October 2017|H2900UZmichellew

Girls Weekend!

Enjoyed two nights stay with girlfriends and absolutely loved it! Its a trendy and chic boutique hotel. Rooms are gorgeous, simple, streamlined and modern. We loved it! Staff very friendly, helpful, courteous and service minded....

October 2017|Cathryn Y

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 530cathryny, We are so glad to hear you enjoyed your girls weekend. We hope you can all return soon!

Makes a trip away for work something to look forward to!

I arrived to the hotel after 11pm, following an exhausting day and trip to Ottawa, and was greeted by a very friendly valet attendant and a couple of equally friendly reception staff. To top it off, I was offered a complimentary glass of wine. When I got to my room, I was delighted. The décor was ve...

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October 2017|ericagL6446IL

Modern chic....clean and airy.

Walking distance to everything. Very chic hotel newer and clean NOT dirty and smelly like other hotels. Staff great. Hotel can be seen from most parts if town you never get lost. Respectful. I will stay again....

October 2017|570katherinew

Wonderful stay at the Andaz

My husband and I had a lovely weekend getaway at the Andaz. The hotel is beautiful and modern - definitely the nicest place to stay in Ottawa in my opinion. The view of Parliament from the room was spectacular - get a view room on a high floor if you can. Also a gorgeous view from the rooftop bar. T...

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October 2017|indis124

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Indis124, This is so great to hear, thank you for sharing! We couldn't agree more with your tip on getting a view room on a high floor. Ottawa's Parliament Building offers such a beautiful landscape. We will share the positive feedback with Spencer. Hope you can come back soon!

Awesome Hotel

We stayed for a romantic getaway with my husband and enjoyed every minute being at the hotel. It is clean, comfortable, nice location, lots of restaurants around. Check in was fast with a complimentary drink - such a nice touch....

October 2017|87tetianam

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

87tetianam, Thank you for sharing, we are thrilled to hear you enjoyed your time at the hotel. Come back soon - there is a drink waiting for you!

Marriage proposal at Andaz

Got a roof for my marriage proposal to my girlfriend. I did it on the rooftop, staff were extremely helpful and everything went perfectly. I highly recommend this hotel! The staff were honestly amazing....

October 2017|jasondU7376BX

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi jasondU7376BX, First off, CONGRATS on your engagement. So exciting, and such a romantic way to propose. We are glad our staff were able to help you coordinate this special moment. Come back and celebrate with us soon!

Great spot in Byward Market

Great location in the Byword Market area of Ottawa. The hotel is clean and modern. The staff is very attentive, and helpful. They are very focused on helping you and making your stay a pleasure. I have already recommended the hotel to others!...

October 2017|Rob C

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi robcL2250LW, Thanks for the great feedback! We love our team and it's great to hear that they were attentive and helpful throughout your stay. Hope you can come back soon!

Great hotel in perfect location

Great hotel with a real boutique feeling. Excellent sleep in a very comfortable bed, in an even more stylish room. Walking distance to any kind of food you want, great nightlife, shopping and sightseeing. All for a great price! Valet was reasonable as well...

October 2017|takeitfromme452

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi takeitfromme452, We couldn't agree more with you regarding our location! So much to see and do. We hope you left some sightseeing and restaurants for your next visit.

Great Stay

the hotel room was in great order, the staff were courteous and helpful, a pleasant stay; I would recommend the hotel to friends and colleagues; it was a good experience and I would stay there again if I am in Ottawa...

October 2017|darrylmrb

Excellent Stay

I stay in Ottawa for business and find the Andaz the best experience. Rooms are excellent and soothing. Staff are friendly and attentive. Food is great. The only challenge is that the hotel is in the busy part of downtown with some noise at night....

October 2017|J4175ZMandrews

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi J4175ZMandrews, We are very happy to hear you have enjoyed your experience with us. Hope you can come back soon.

Excellent service and very central to government offices

The Andaz Ottawa is a bright, new Hyatt hotel in the heart of the Byward Market district in downtown Ottawa. It is very modern with lovely touches such as natural wood. Service is exemplary. As a guest you are welcomed with a glass of wine as you check in and are advised that the mini-bar, excluding...

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October 2017|P4539EXkarenb

Panda weekend in Ottawa

Excellent location and fantastic staff! Rooftop lounge is gorgeous with wonderful view of the Market, Parliament Hill, the National Art Gallery and the Ottawa River. The lounge seemed to be "the place to go" and was lively each night....

October 2017|FranReid

Owner Response

Rachel K, Public Relations Manager at Andaz Ottawa ByWard Market, responded to this review

Hi FranReid, Thank you for staying with us! We're glad you got to take in the rooftop view. Hope you can come back soon.

Great Hotel!!

The Hyatt is a great hotel, in a great location! Get a room with a view...you will get yourself limitless Brownie points with your Sig. Other. I don't know why, but you have to write 200 words. You shouldn't have to do that...when the point is simple. This is the nicest hotel in Ottawa for the mo...

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October 2017|samira850

The Best Hotel Experience Period

I stayed for 5 days and did not want to leave. I loved my time at the hotel, a first class experience in the heart of Ottawa. Fantastic views, close to almost everything and the staff were very friendly and seemed to genuinely care about everyone staying at the hotel. Highly recommended!...

September 2017|411brentv

Owner Response

Rachel K, Manager at Andaz Ottawa ByWard Market, responded to this review

Hi 411brentv, We are so happy to hear you enjoyed your 5 day stay with us! Hope you can come back soon.

Andaz is a YES!

This modern hotel has a lot of pluses. At check in you have a choice for a free alcoholic beverage - Wine or beer - which was a treat when you travel and reach your destination. Rooms are clean, slick - bathrooms are high-end - and room offers a lovely terry-cloth housecoat to use. Free non-alcoh...

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September 2017|Carrie S

Owner Response

Rachel K, Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Carries172, We are thrilled to hear that Andaz is a yes for you! Please come back soon.

Brilliant stay- They made us feel a million dollars!

We got married whilst staying at Andaz and we couldn't have asked for more. They went the extra mile in every way to add to our special day. The room was spotless and the staff were just great. Would definitely stay here again. Thank you so much Andaz!!! ...

September 2017|Charlielou7

Excellent find - our new downtown favourite!

We stumbled on this new gem online and were very satisfied with our stay. Loved the view, room layout and quality. Comfortable bed, speciality local soaps and toiletries, snacks and mini bar options were classy and the lounge & food options within the hotel were awesome. We will definitely stay a...

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September 2017|LoriH470

Owner Response

Rachel K, Manager at Andaz Ottawa ByWard Market, responded to this review

Hi Lori, We are so happy you found us online and stayed with us! Also proud to be your new downtown favourite. Please come back soon!

Great new hotel in Ottawa!

Great new hotel in Byward market! The room was super modern and very clean. The customer service was excellent and there were a lot of great perks like a free drink when checking in and free non alcoholic drinks and snacks from the minibar! Definitely the best hotel in Ottawa!...

September 2017|taylorsG5934WM

Andaz Hip!

Located basically in BYWARD MARKET this hip boutique hotel has a very cool feel. The rooftop bar has a great view but word to the wise....make a reservation if your going for Happy Hour! Kinda weird they reserve tables for that but its a cool place to be. At night, this bar is more like a club with ...

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September 2017|Camille D

Well situated top notch modern hotel

Great location , easy walk through Byward and Parliament Buildings. Rooms are new , modern decor , super clean and beds are comfy . Coppers roof top bar is a must see. 360 view of Ottawa and region . Friendly efficient staff . Highly recommend. ...

September 2017|Q8665FMscottm

Excellent Stay

Went to Ottawa for a night with my wife and loved the hotel. The front desk staff was fantastic and location was perfect. As a Globalist we were upgraded to a suite with a great view of the market and Parliament. If traveling to Ottawa in the future then I will certainly be back....

September 2017|K8863WHadamh

Owner Response

Rachel K, Manager at Andaz Ottawa ByWard Market, responded to this review

Hi K8863WHadamh, We are so glad to hear that you and your wife enjoyed your time at Andaz Ottawa, and the view! Hope you can come back soon.

Great hotel

Wonderful location, with greatly designed rooms. A pleasure to stay there, for sure. A bit noisy at night, but ear plugs are provided. I guess it is unavoidable being located in the heart of Byward Market. Food is also delicious....

September 2017|SwimgirlBurlington

Ottawa stay August 2017

What a perfect hotel to stay in for a visit to Ottawa. The location was perfect a short distance from all attractions. The rooms and views are beautiful the room is so tranquil really a place to relax after a long day of sightseeing. The valet service is great and the front desk staff truly look...

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September 2017|JMZTA

August 2017

The hotel is in a perfect location. Walking distance to many tourist areas in downtown Ottawa. The room was clean, and comfortable. The staff are exceptional. The food was incredible. A cocktail on the rooftop lounge is a must!...

September 2017|stacyh411

Good location

Check in was fun offering the glass of wine or beer. We were upgraded to a corner view suite which was a lovely surprise. The location made our stay as the hotel is so close to all things we wanted to visit. Staff was very accommodating & the view from the 16th floor amazing....

August 2017|Bonnie D

Stunning views, exeptional service, in the heart of Ottawa

We were welcomed on check in with a glass of wine, friendliness and a last minute upgrade - this after traveling for 23 days with our 2 teenage daughters... needless to say, the timing could not have been better! We've stayed in many different levels of accommodation over the years. Both the service...

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August 2017|Laurie B

Love the Andaz!

All around great place! Great location, clean, friendly staff and good breakfast. Checkout their lounge!!! In the heart of the Byward Market...restaurants and shopping. Staff is hip, young and friendly. Would definitely stay again!!!...

August 2017|paulnT6596PH

Sweet Hotel

Highly recommend the Andaz Hotel. Very modern and it has a great location complete with a rooftop lounge. I was there for a conference in early August and the view of the Saturday (& Wednesday) fireworks was fantastic. Best hotel I've stayed at in a long time. If you're coming to Ottawa, book at...

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August 2017|F2443YCronr

The Andaz is my place

The Andaz is the only place I go when I stay in Ottawa. The sleek, sexy, warm modern feel sends me to relaxation every time I visit. The rooftop bar has amzing drinks and appetizers. Staff is outstanding and the hotel is spotless. Enjoy your stay. ...

August 2017|Powerofyou

Celebration at Andaz

Overall a wonderful hotel. Some of the details disappointed me, but I've provided my honest feedback and I know they'll take it to heart. The staff seem to care about doing their jobs well, so that's all you need for a successful operation. Great check-in and out....

August 2017|OttawaReviewers

Great stay

We had a great stay at Andaz- beautiful hotel, great location, easy check-in. Awesome views of the city, too. We didn't take advantage of the hotel's bar and restaurant during this stay, but we have in the past, and both the food and cocktails are amazing. We would highly recommend it to anyone visi...

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August 2017|Maureen M

A very pleasant surprise!

We had a terrific performance day prior to our arrival and when we walked in the door and were greeted with the offer of a complimentary glass of wine or beer I felt like we were at a resort! The rooms are immaculate and the location is right in the byward market. Even the mini bar had complimentary...

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August 2017|Lroediger

Andaz Ottawa Birthday Stay

Wonderful experience would highly recommend great location bilingual affordable and totally amazing. Service and accommodations excellent. Walking distance to all services, Rideau Centre, restos, etc. ...

August 2017|murreyh

Great hotel in Ottawa

Very nice hotel and lives up to the Hyatt name. I got a room with a view of the Parliament Hill and Byward Market. Only issue is that the sound proof quality of the room requires major attention. I can hear everything that goes on in the hallway and the room next to mine....

August 2017|J2012TO

Information Management - Only area for improvement

Excellent hotel, seems like there is a bit of an information management challenge. I'm an information management consultant...be happy to help with that =) But in sincerity the check in staff never know if I have stayed with you before, and I have, at least 6-8 times this summer....

August 2017|wademrs

Just stay at the Andaz - a no brainer

Exceptional from the moment you walk through the front door. I travel a lot and these guys have customer service nailed !! It's been 10 stays at the Andaz in the last 6 months and the one time they were sold out I hated where I stayed. Andaz or bust !...

August 2017|BldgGuy

Sleek and contemporary, but warm and friendly

The hotel is fantastic! The staff was so friendly and warm and helpful. We loved Ottawa and the Andaz only made it better. The room was so clean and fresh. We didn't eat there, but had a drink before dinner. Sarah the bartender was helpful when we were looking for a restaurant. ...

August 2017|LadyB319

Excellent hotel, great location.

The hotel was very clean and in good condition. Excellent location for walking to see all the sights in Ottawa. Being located in the ByWard Market meant many, many options for meals. Fantastic view from the roof-top lounge....

August 2017|Todd C

Lovely new hotel in the Ottawa market area

A lovely surprise. Perfect location. Great valet service. Minimalist front desk ensures rapid service. One of Ottawa's better restaurants with a selective but delicious menu. Rooms modern and quiet with nice freebie options. I will stay again. ...

August 2017|cormanpark

Amazing hotel!

This hotel was absolutely amazing! Staff were great, the rooms were fantastic, clean and extremely homey. My husband and I were there celebrating our anniversary and the staff went as far as leaving a lovely card, small bottle of champagne and a dessert! I definitely reccomend the king suite, worth ...

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August 2017|Ashley C

Unique Experience

Truly top notch place from all facets of my interactions with the hotel staff which truly enhanced the beauty of the hotel. I have been staying in the Hyatt group of hotels both domestically and internationally for vacations, business, and workations and my stay was totally consistent with the Hya...

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August 2017|richardrn

Modern hotel, great location with hip clientele

We stayed at the Andaz Byward Market for 2 nights in August 2017. Booked through Hotwire and got a pretty good price on the rooms, given that it's the busy tourist season. The hotel's location is fantastic - right next to Byward Market and an easy walk to most Ottawa landmarks. The hotel itself is q...

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August 2017|Abbas R

Great hotel in a fantastic location!

I very much enjoyed my stay at the Andaz with my husband and toddler. The room was spacious, and the complementary snacks/drinks were appreciated. The location is convenient to the Byward market, museums, and Parliament building....

August 2017|sarahdY5140XX

Incredible hotel!!! A Star of the City for sure

We stayed at the Andaz the night before and the night of our wedding. It was an incredible experience our entire stay. The room was amazing, new, fresh, clean with an incredible view. The staff was outstanding...we felt like we were the only guests and I am sure all the other guests felt the same. T...

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August 2017|Laura G

Great hotel

Andaz is in the middle of the market which makes it very convenient since you can walk everywhere in the city from there. The hotel is very modern and contemporary and the staff is very friendly. Our room had 2 queens which was perfect for the kids and us plus there were complimentary snacks and be...

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August 2017|Alexdueno

Amazing modern, boutique hotel.

Blown away by this hotel. It's brand new, and unlike any other hotel I've ever stayed at. Modern, yet comfortable. The guest rooms are beautiful and service was impeccable. **no pool though, so I probably wouldn't visit it with my young children. Definitely a great spot for couples and friends. The...

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August 2017|melissamK2565HP

Great Property in Great Location

If you are vacationing in Ottawa, Byward Market is the place to be and the Andaz is well situated indeed. I found a AAA rate on the Hotel website that was outstanding and included valet parking. You will not need your car but you can't park it for less anywhere that I could find. Great restaurants a...

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August 2017|TripMember080920173

Incredible hotel and amazing value

I love this hotel. Beautiful space with big, modern and clean rooms. Amazing location in the heart of Bayward market. Great rooftop bar/patio. Nice gym. Always free water, juice, coffee, towels...never nickle and diming you....

August 2017|311laraj

Andaz in Ottawa

It's our best Ottawa trip ever. All of us love this hotel. Nice interior design, best host and staffs, nice city view and very good location. I will definitely recommend to stay this hotel when you visit Ottawa downtown....

August 2017|JSJBL

Sweet Dreams

Our stay at the Hyatt Andazguest was quite lovely. The location was convenient and the staff attended to our every need. Would stay nowhere else when returning to Ottawa. PS Try the chocolate tart with passion fruit curd at Feast and Revel--quite delicious!...

August 2017|V6129AVkarenr

A Cut Above the Rest

I simply cannot say enough good things about the Andaz Hotel, Byward Market Ottawa. From the condition (new in 2016) and cleanliness, to the proximity to amenities, to the fantastic staff, everything was far better then anywhere I have ever stayed....

August 2017|peterwB3927SL

Business weekend

Andaz was a slice of heaven in a very busy amazing city. Really appreciated Valet parking in a city where parking isn't easy. Our room had a fantastic view of the market and the rooftop bar was first class! We will be back! ...

July 2017|michellelS8458FA

The only place to stay in Ottawa

Been here twice already, a very busy hotel, but extremely quiet room Fantastic views of Gatineau Hills, Parliament and Byward Market. From the welcome beverage, helpful front desk, free items, clean and fresh rooms, with a swift checkout, don't waste your time and money staying anywhere else. Incom...

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July 2017|394mariam

Amazing

Great service from start to finish will go back again rooms were amazing. Clean never slept in a hotel that was so comfortable.it was easy to book and the people were great.i would recommend this hotel to anybody ....

July 2017|andersonl747

Andaz Byward

This was my second stay at the hotel. Both times the staff was very friendly, courteous, and helpful with restaurants and activities in the area. I will definitely be returning to this property on my next trip...

July 2017|magoo330

Amazing Andaz

Recently returned from a stay at Hyatts new property Andaz at Byward Market and it did not disappoint. Guest rooms were beautiful, clean, modern and spacious - my room on the 7th floor had 2 walls of floor to ceiling windows. Walk-in closet had ample space and hangers for a weeks worth of clothes. T...

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July 2017|lindsayh629

One of the nicest places

We stayed 2 nights for a fun getaway. Had a corner room with excellent views. The hotel is still new and fresh (1 year old) and the attention to detail was obvious. I rarely sleep through the night but the bed must be comfortable because I did both nights! The feather pillows were nice but I persona...

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July 2017|S9927ZOthomass

Excellent Stay!

We stayed at the Andaz for one night and had a fabulous stay! I'd definitely recommend this hotel to others visiting Ottawa. We loved that they served a welcome drink and that snacks and non-alcoholic beverages were all included with the room. The room we stayed in was well appointed and had a beaut...

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July 2017|J3704MGchristinas

Andaz Hotel

New Ultra modern hotel in the Byward Market. Great value. Friendly efficient staff. Beautiful corner room on the 13th floor with super views west and north. We will certainly return to stay at Andaz on our next time in Ottawa....

July 2017|Monique T

Awesome!

Will stay here again on our next trip to Ottawa! Unfortunately did not get to experience the rooftop patio as it was over capacity at 10:30 pm. I would consider this the best hotel in/near the market! ...

July 2017|Kristen C

ottawa. The staff is extremely helpful, friendly and professional.

Would reccomend the Andaz to anyone visiting Ottawa. The staff were friendly, professional and very helpful. The location was perfect, able to walk to many great restaurants within the Byward market, Parliment and shopping...

July 2017|BAI65

Anniversary Staycation

I highly recommend the Andaz! We celebrated our Anniversary and had dinner and breakfast at their restaurant Feast & Revel. Food was fantastic! Servers were professional and attentive. Hotel staff says hi in the elevators -they are so friendly and welcoming. We stayed in suite 1501 and the view ...

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July 2017|mel-a-qc

Canada day weekend

Great service by the Andaz Ottawa Byward Market Team! Enjoyed the view, staff friendly and welcoming ! We would recommend the hotel to family and friends . Bed very comfortable , slept well . Enjoyed our stay . Plan to return in the future ! ...

July 2017|O6449ZPanneg

Great place to stay

Right by the downtown marketplace. Room was very nice, staff was friendly, and fridge was stocked with great free stuff (alcoholic items were not free but everything else was). Gym was alright. Definitely recommend this place...

July 2017|Phillip B

A very pleasant Surprise!

A unique hotel from Hyatt supporting local talent from amenities provided, furniture and art. The staff was the best, supportive at all times and being really friendly, food was really good (sunday brunch is a must!), the best rooftop bar in the area....

July 2017|najeralex

Family touring Ottawa

A unique modern hotel, situated in the heart of Ottawa staff pleasant and helpful. I'd definitely recommend and stay here again. an easy walk to Parliament Hill and right in the Market that is filled with unique shops, eateries and fresh vegetables and fruit. Wish the hotel recycled and encouraged ...

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July 2017|Mary M

Fantastic Getaway!

I booked a night there to celebrate an anniversary and was blown away by the excellent customer service. They went above and beyond to make sure our anniversary was extra special. I will definitely be returning!...

July 2017|990kassandrar

Where to stay in Ottawa

Are used live in Ottawa,and since then, when visiting, I have stayed in the Fairmont Château Laurier, the Westin and now the Andaz. Not as luxurious as the Westin, but super high quality and well appointed contemporary rooms. This we'll locate hotel is now my new goto place!...

July 2017|Naomi B

Family visit.

Amazing hotel in a prime trendy location, love love the hotel with the most knowledgeable and friendly staff. The hotel rooms had everything a guest would need, all the amenities was easily accessible with amazing staff....

June 2017|214omkarm

Amazing hotel

Stayed for 2 nites, close to all amenities, shopping, market, restaurants. Lounge on top of hotel with gorgeous views. Brunch in restaurant on lower level, awesome. Staff very attentive & helpful & will accommodate as much as possible. ...

June 2017|francoisemr

Hands down Fantastic Place to stay

This Hotel meet all our needs and is a fantastic place to stay being so close to all amenities means only a shot walk to everything. Staff were well informed and meet our every need, friendly and most courteous right down to the cleaning staff. Our corner King view room was comfortable, clean and of...

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June 2017|928careym

Great hotel

My husband and I stayed in Byward Market at Andaz over the weekend. It was an amazing location, great vibe, fantastic staff. Rooms were clean and modern, and beautifully designed. We'll definitely be back next time we're in town....

June 2017|Sara A

Work and Play

Came to Ottawa for a week of work and play, and loved the location. The rooms are so modern and big, and free (non-alcoholic) mini bar, whoo hoo! The beautiful glass showers, rainfall shower head and cozy beds make this a perfect stay! Upgrade to a corner room for an excellent views and layout. ...

June 2017|sarahhH4801MY

Excellent stay in Ottawa

Cool hotel, great bed, great room , trendy area ! Check in was seamless, roof top Restaurant and outdoor bar on the terrace was great with excellent views! I would definitely stay there again when visiting Ottawa! ...

June 2017|craige552

Fabulous Hotel

This was my first experience staying at an Andaz Hotel. It was a memorable experience right from the seemingly informal check in where wine was offered to the very modern room, great food and stunning views from the roof top lounge....

June 2017|jimdN4838NO

A visit to Ottawa for our son's graduation

A very modern hotel in an excellent location. Close to the Byward Market- lots of restaurants and entertainment within walking distance. Staff are extremely helpful. Rooftop bar was fun during the day, but crowed and loud at night....

June 2017|chester26

Great customer service

The room quality and cleanliness as well as the amenities such as the rooftop bar/lounge were all excellent, though what stood out the most was the high level of customer service. The staff was attentive, polite, and seemed to genuinely care for guest's well being....

June 2017|ericsM9948GX

Beautiful and perfect location!

Every aspect of this hotel is wonderful. My husband and I brought our 9 year old son to Ottawa for 3 nights and stayed at the Andaz hotel (mid June 2017). The hotel is easily spotted when walking around Ottawa and is right in the middle of Byward market. The staff was extremely friendly, greeted ...

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June 2017|mrsphhm

Friendly staff, modern decor

Enjoyed our stay at the Andaz. Loved that they use local providers for the snacks, drinks and toiletries in the rooms. The rooms are modern and comfortable. Stunning views from the rooftop bar, although can be very crowded on a weekend night. ...

June 2017|jeffreymF367JJ

Fantastic experience

The Andaz is a beautiful, modern hotel that offers their clients all the amenities and comforts of home. I highly recommend this hotel. The location is perfect, lots of restaurants and shopping. Beautiful location in Ottawa....

June 2017|Y6315NOjenniferc

Andaz Bring Luxury to Ottawa

Most Ottawa hotels are tired chain outlets with morose staff or prestige brands with surprisingly cramped quarters. The Andaz provides a luxurious and tranquil room set in a hip and energizing atmosphere. Rooms are generously sized with a clean minimalist style I find calming. The rest of the hotel ...

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June 2017|J4175ZMandrews

Boutique Experience

I highly recommend staying at the Andaz. We had a spacious, corner room with a lovely view. Bed and pillows were very comfortable, amenities and linens above normal, room was quiet and waterfall shower was large and a pleasant experience. We were greeted with a glass of wine upon check-in which was ...

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June 2017|Michele B

Amazing!

This is an amazing property with unparalleled service! I was upgraded to a corner room on the 15th floor with incredible views when I arrived. The guestroom was beautiful, clean and modern. All the staff were friendly and go out of their way to be accommodating and helpful. I asked for quite a few ...

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June 2017|Beeeeeeeezzzz

European style in Ottawa

Very new and modern hotel, great design. Comfortable rooms, clean and nice amenities - water, snacks, etc. Superb location and beautiful rooftop lounge. A very hip, boutique hotel vibe. Staff very polite and friendly....

June 2017|Patricia D

A great hotel

Great location for business and sightseeing if you are looking for a boutique experience. I'd take this hotel over any of the larger buildings offered by other chains. A better hotel room but not a suite if you are looking for an efficiency....

June 2017|C3957VPjohnr

Andaz ia Amzing!

Andaz is new, beautiful, sophisticated and a great place to stay. Close to the wonderful By Ward Market and Parliament grounds, and so many tourist and/or business attractions. I had a corner room with great views, a stunning bathroom, and generous space overall. Staff were friendly and efficien...

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June 2017|DarbyDee

Amazing stay at the Andaz in Ottawa

The location of this new boutique style hotel within the Byward District is exceptionally perfect. The views from the higher floors (we were on the 14th) are incredible; especially ask for the Parliament Building view rooms. The lobby/service team is genuinely friendly, caring and helpful with many ...

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June 2017|Albertafamilyguy

Amazing stay in Ottawa at the Andaz

Beautiful hotel, great rooftop bar (a little loud on the weekend), helpful staff, clean rooms, comfortable lounge, great restaurant, great location within By-ward market - short walk to the canal, parliament hill and many museums. Would definitely return!....

June 2017|974caitlinv

where to stay in Ottawa

very pleasent stay at a hotel that is absolutely top notch , stayed in a lot of places in Ottawa but this was the best so far . Great rooms , top service , good food and drinks. Would anytime go back and enjoy this great place....

June 2017|Michael G

Very nice hotel with great staff!

I like to thank a few of your staff who delivered excellent service. Chris was always helpful and suggested some great restaurants. He wears a great smile! Alexandra took her time and guided me using the map. David in the dining room was kind enough to get me some berries which I liked to have with ...

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May 2017|Robertsgriffith

The Andaz Byward Market - My home away from home

I stay at this hotel very frequently due to business meetings in Ottawa, and have to say that this hotel exceeds my expectations on all fronts. The Andaz Byward Market has all the benefits of being backed by one of the largest hospitality corporations in the world, but its staff make the experience ...

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May 2017|kevinhW4826AS

Perfect Ottawa hotel

Excellent place to stay - couldn't recommend the hotel and staff highly enough. The location of the hotel was great, rooftop bar had fabulous views, the staff were super helful and friendly and the food was delicious. Lovely touches including complementary glass of wine on arrival and mini bar snack...

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May 2017|fionamU2496HP

What hotel travel should be!

Andaz brought back hotel travel with amazing service, great amenities ie using locally sourced snacks, soap etc. Staff had a nice laid back but friendly vibe. Hotels are constantly adding charges once you arrive, resort fee, internet, pool etc... nice change. This hotel has done it!...

May 2017|921darlenel

New, clean, quiet, roomy.

We were given a corner room which had a nice view. The layout of the room made it feel larger. All in all a very positive experience. I have stayed in all the hotels in Ottawa in the same category as the Andaz and I will look to return it....

May 2017|bruce406

Elegant oasis in the Byward Market

What a wonderful addition to the limited hotel selection in downtown Ottawa! We enjoyed four nights in this contemporary but warm and welcoming hotel. The rooms are lovely - sleek furnishing with exceptionally comfortable beds and linens. The hotel gym is state of the art and offers amazing views ...

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May 2017|A2548IVsharon

Would definitely come back!

Beautiful modern decor and great service with quick check in/out. The rooftop lounge was a great place to hang out and enjoy the view, and food/service was excellent! The minibar in room also has complimentary nonalcoholic beverages and snacks, and a Keurig. Would definitely stay here again!...

May 2017|kerryfrancesr

Top Notch

Perfectly situated at Byward Market. Immediately welcomed by car valets. Computer savvy energetic staff at check-in. Amazingly clean and bright lobby. Modern and beautifully appointed rooms. Delicious food high end presentation....

May 2017|eleanorg585

Satisfied guest

Great location, views awesome, service very good. Will stY again! Comfortable ! Everyone was accommodating and pleasant. Gregoire was very professional and wiling to please. Complimentary beverages were appreciated. ...

May 2017|E7359AOmichaelb

Fantastic stay

I thoroughly enjoyed my recent 5 night stay at the Andaz. Started with th