FAQs

Check-in at Andaz Ottawa ByWard Market typically begins at 4:00 PM, with check-out at 11:00 AM. Early check-in or late check-out may be available for a fee, depending on availability.

Yes. A valid credit card is required at check-in for room charges, a refundable damage deposit, and an authorization for incidentals.

Guests must be at least 18 years old to check in, with a government-issued photo ID and a credit card in their name.

Yes. Complimentary high-speed Wi-Fi is available in all guestrooms and throughout the hotel, including public areas and meeting spaces.

Andaz Ottawa ByWard Market is in the heart of the ByWard Market district, surrounded by restaurants, bars, boutiques, galleries, and year-round market stalls—all within a few minutes’ walk of the hotel.

From the hotel it’s a short walk to ByWard Market Square, Parliament Hill, the Rideau Canal, Major’s Hill Park, and the National Gallery of Canada, making it easy to explore downtown Ottawa on foot. See more here.

The hotel is at 325 Dalhousie Street, right in Ottawa’s ByWard Market neighborhood. It’s a short walk to ByWard Market Square, the Rideau Canal, major museums, and Parliament Hill.

The closest international airport to Andaz Ottawa is Ottawa Macdonald–Cartier International Airport (YOW), located about 10 km (approximately 6–7 miles) south of downtown Ottawa.

Valet parking is available on site for approximately CAD 48 per day, with in-and-out privileges. See more here.

The hotel offers modern rooms with one king bed or two queen beds, as well as Andaz suites. Many rooms feature floor-to-ceiling windows and city views, and upper floors can overlook Parliament Hill or the Ottawa River. See more here.

The hotel features Feast + Revel, serving Canadian-inspired cuisine, and Copper Spirits & Sights, a rooftop lounge with cocktails and small plates. There is also a lobby coffee and snack offering for quick bites and drinks during the day with a menu offered in the evenings. See more here.

Feast + Revel offers a cooked-to-order breakfast with hot dishes, local ingredients, and classic options.

In-room dining is available during select hours, with menus inspired by Feast + Revel. Exact service times may vary seasonally, so check the in-room information or ask the front desk.

Copper Spirits & Sights is Ottawa’s highest rooftop lounge, on the 16th floor of Andaz Ottawa ByWard Market. Guests and locals come for cocktails, small plates, and panoramic views of Parliament Hill and the ByWard Market

Yes. The rooftop bar welcomes both hotel guests and the public.

Yes. Andaz Ottawa ByWard Market offers a 24-hour fitness center equipped with cardio machines and strength-training equipment, available exclusively to registered guests.

There is no pool or full-service spa on site. However, the team can recommend nearby wellness centers and spas within a short distance of the hotel.

Yes. The hotel offers about 4,500 square feet of flexible event space across six studio rooms plus a rooftop lounge. Couples often use the studios for ceremonies and receptions, with custom menus, bar packages, and layouts planned with the events team, See more here.

The Andaz Studio rooms can host everything from intimate meetings of a dozen guests to receptions for roughly 200–250 guests, depending on setup. Smaller celebrations and cocktail events work well in the rooftop lounge and terrace with city views. You are welcome to submit an RFP here.

Copper Spirits & Sights, the rooftop lounge and terrace, can be reserved for private or semi-private events on select dates. It is especially popular for cocktail receptions, welcome parties, and networking events with panoramic views of Parliament Hill and the ByWard Market.

Yes. Group room blocks and preferred rates are often available for wedding parties, conference attendees, and social events. Contact the hotel’s sales team or submit a request here.

Yes. Families stay regularly at Andaz Ottawa ByWard Market, and many room types can accommodate up to four people with two queen beds. Cribs may be available on request, subject to availability.

Yes. We gladly welcome dogs. Please let us know before arrival if you’re bringing your dog.

The pet fee is CA$50 per stay. Your dog will receive a doggy bed, bowls and doggy cookies.

Cancellation policies vary by rate, date, and channel. Many flexible rates allow cancellation up to a certain time before arrival, while advance-purchase offers are usually nonrefundable. Always review the policy shown in your booking details.

Special rates are available for corporate travelers, extended stays, weddings, and group bookings.

World of Hyatt members receive exclusive discounts, points on stays, and redeemable rewards.