Andaz Singapore
Yes, the hotel is wheelchair-accessible with a selected room for guests requiring mobility support.
Yes, our 1 King Bed Accessible is spacious and can cater to guests with disabilities. See room amenities here. For more details, kindly contact us at +65 6408 1234.
Yes, our 1 King Bed Accessible bathroom has roll-in showers and other features. See room amenities here. For more details, kindly contact us at +65 6408 1234.
No, we do not provide visual or hearing assistance devices.
Yes, accessible parking spaces are available.
Yes, service animals are allowed with no fees involved.
Our team members are fluent in English and Mandarin. Other languages can be supported through a translator app.
Yes, international power adapters are available upon request.
Yes, packages may be sent in advance. Kindly ensure they are addressed to your booking reservation name, and notify us in advance so that we can receive them on your behalf.
Yes, complimentary Wi-Fi is available in all rooms and throughout the hotel.
Yes, complimentary luggage storage is available, so you can explore the city without worry.
Andaz Singapore consistently receives 4.5+ star ratings on TripAdvisor and Booking.com. Guests often highlight our central location, vibrant design, and warm service.
Reviews frequently mention the stylish design, friendly staff, and convenient location. Many guests also love the rooftop bar and complimentary minibar.
Breakfast is included with selected packages. Guests can enjoy a mix of local favourites like kaya toast, nasi lemak, and dim sum, alongside international classics such as pastries, eggs, and fresh fruit.
While we do not have any halal-certified restaurants in the hotel, vegetarian, and gluten‑free options are available. Our chefs are happy to accommodate dietary preferences — just let us know in advance.
Yes, Mr. Stork is open to both hotel and non‑hotel guests. It’s a popular spot for sundowners with panoramic city views, so reservations are recommended during peak hours. You can book here.
We offer a range of dining experiences. From breakfast and casual bites at Alley on 25, steaks and seafood at 665°F, Cantonese cuisine at 5 on 25 (Wu Yue Ting), featuring dim sum and signature dishes such as Roast Duck, to cocktails at Bar Square, there’s something for every mood. Guests often highlight the variety and quality of our dining experiences in reviews. You can learn more here.
Yes, our restaurants can host private dining, group gatherings and special occasions. Learn more about our different venues, capacities, and event options in our Privatisation brochure here.
Yes, selected restaurants offer private or semi-private dining spaces, ideal for business meetings and celebrations. Learn more about the different seating capacities at our restaurants in our Privatisation brochure here.
Yes, we welcome group bookings for birthdays, anniversaries, and corporate dinners. Advance reservations are recommended for larger groups.
Yes, cribs or extra beds are available upon request and subject to availability.
Yes, rollaway beds are available, and our suites include a sofa that converts into a daybed. See suite options here.
Yes, we are a non-smoking hotel. A cleaning fee will be applied if evidence of smoking is found in guestrooms. For full details, please visit our Policies page.
Each room category corresponds to its views. Kindly select the room and view category that best suits your preference. Check the view of each room type here.
Yes, only our suites are equipped with a freestanding tub. See suite details here.
Yes, these rooms are subject to availability.
A physical passport or NRIC and a credit card are required at check-in.
Guests must be at least 18 years old. Minors must be accompanied by an adult.
Yes, luggage storage is available before check-in and after check-out.
Our colleagues in the Front Office will be able to check you in at level 2 of the hotel from midnight to 08:00 AM.
Early check-in is available upon request and subject to availability.
Late check-out is available upon request and subject to availability. This can be requested upon check-in.
Yes, simply drop your key at the express check-out box located on 25 of the hotel, near the lift landing.
Andaz Singapore is a non-smoking hotel. A cleaning fee will be applied if evidence of smoking is found in guestrooms. For full details, please visit our Policies page.
The dress code for our restaurants can be found here.
Please contact the hotel with a detailed description of the lost item. Depending on its value and type, it will be stored for 60 to 180 days before disposal. If found, the hotel will notify you and return the item at your expense.
Yes, wake-up calls are available and alarm clocks are provided in all rooms.
Yes, our Guest Experience Team can assist with dining, attractions, and transportation recommendations and bookings.
Yes, laundry and dry-cleaning services are available. Items collected by 10:00 AM are returned the same evening; items collected after 10:00 AM are delivered the following evening.
No, we do not provide these services directly but can recommend external providers.
Yes, vegan and gluten-free options are available. Please inform us of any dietary restrictions in advance.
Yes, dietary preferences can be accommodated at our all-day dining restaurant Alley on 25, meat-centric restaurant 665°F, and modern upscale Cantonese restaurant 5 ON 25.
Yes, guests may order food delivery. Please collect all orders from Level 2 of the hotel.
Yes, 24-hour in-room dining is available, with menus tailored to different times of the day. See menus here.
Arab Street, Haji Lane, and Kampong Glam are just steps away, offering vibrant street art, boutique shops, and local eateries. Bugis Junction and Bugis+ malls are also within walking distance.
Yes, connecting rooms are available for families.
Yes, there are children’s menus available at our restaurants – Alley on 25, 665°F and 5 ON 25.
Yes, our event spaces and experienced planning team are available to create memorable celebrations. You may find out more here.
Our team provides full event coordination on-site. Our event planning team will work closely with the organizer and/or your appointed event agency, including venue layout setup to vendor coordination.
Yes, we provide a full suite of audiovisual equipment such projects, microphones, screens and more.
We provide catering for events held at our hotel only, but not for external venues.
Yes, connecting rooms can be requested at the time of booking. They’re ideal for families or groups who want to stay close together. Our 2 Bedroom Suite is highly popular for families or groups seeking to stay together as it has two connecting rooms (each room with a king bed) adjoined by a shared living area.
Yes, our venues can host up to 350 guests. We offer customizable catering menus, AV support, and dedicated wedding planners to make your day seamless. Wedding guests often highlight The Glasshouse, a jewel-box-inspired ballroom, framed by floor-to-ceiling windows. Learn more about our weddings here.
Yes, our events team will assist with everything from décor and menu planning to technical support, ensuring your celebration or meeting runs smoothly. You can contact us via email at Letsmeet.sg@andaz.com or call us at 65 6408 1234.
Weddings, corporate meetings, private parties, and social gatherings. Guests often highlight our flexible spaces and attentive staff in reviews.
Yes, we have an infinity pool that offers Singapore skyline views. Visit the homepage for the opening hours.
Yes, our 24-hour fitness centre is located on level 38 of the hotel. You may find out more on the homepage.
No, we do not have a business centre on-site but our Guest Experience team can assist with simple admin matters.
No, we do not have a spa but we will be delighted to recommend nearby options.
Yes, Andaz Singapore offers inspiring spaces for meetings and events. Our MICE hotel in Singapore features versatile venues ideal for business meetings, corporate conferences, product launches and gala dinners. Discover more about our event spaces and services designed to spark creativity and connection here.
Singapore Changi Airport is about 19 km away, and it will take approximately 20–40 minutes by car, depending on traffic. Directions to the hotel can be found here.
No, we do not offer airport shuttle services but private transfers can be arranged at an additional cost. Please see here for our charges.
Our hotel is directly connected to the Bugis Train Station (Downtown and East-West Line) via Basement 3 of the hotel. Kindly see here for directions. Several bus stops are also nearby.
Bus and train options are within walking distance of the hotel. These can take you to various major attractions of Singapore, such as Little India, Gardens by the Bay, and Suntec City Convention Centre.
The fastest way is via the train or car.
Yes, our team can arrange limousine service or recommend trusted car rental providers.
Bugis Street, Kampong Glam, and Haji Lane are a short walk from the hotel, while Marina Bay Sands (10 minutes), Gardens by the Bay (15 minutes), and the National Gallery (8 minutes) are just a quick drive away.
Yes, Bugis Junction is less than a 10-minute sheltered walk and it is filled with a variety of shops and restaurants.
Yes, parking is available at DUO Tower. There is no complimentary carpark access as this facility is managed by DUO Tower. Kindly find the charges here.
No, valet parking is not available.
Yes, electric vehicle charging stations are available at DUO Tower’s car park, which is directly connected to the hotel.
We’re directly connected to Bugis MRT station, a short 3 minute walk from hotel to the station, giving you instant access to two major MRT lines – East West Line (Green) and Downtown Line (Blue). To access Bugis MRT Station (Exit E) on Basement 3, guests can use the lifts near the reception on level 25. From Bugis MRT station, you can reach Marina Bay, Chinatown, Orchard Road, and even Changi Airport without needing a taxi. It’s one of the most convenient and affordable bases for exploring Singapore.
Singapore Changi Airport is about 20 minutes by car. Our Concierge can arrange private transfers, or you can hop on the MRT from Bugis station for a cost‑effective option. Many guests appreciate the flexibility of both choices. Another alternative are ride-hailing services such as Grab, Gojek, Ryde and TADA.
Yes, on‑site parking is available for guests. Valet service can also be arranged. There is no complimentary carpark access as this facility is managed by DUO Tower. A 10-minute grace period is provided.
Marina Bay is a short MRT ride away, while Orchard Road is about 10 minutes by car. Bugis Junction and Arab Street are within walking distance for shopping and cultural experiences
Yes, private transfers can be arranged through our Concierge. Alternatively, the MRT from Bugis station offers a direct and affordable route to Changi Airport.