Hotel Policies

Safety First, Wellbeing Always

View our new care and cleanliness commitment and our current hotel dining, activities and amenities offerings. Click here.

Resort Fee Policy

A daily resort fee of $50.00 (subject to change) is applied to each room of your stay in order to provide the following services and amenities, which enhance the guest experience. Please contact the hotel directly for more information.

GoPro Hero Camera Rental
Outrigger Excursion
Guided Kayak Tours
Stand up paddleboard (SUP) lessons
Snorkel equipment use
Fitness Classes (2x daily)
Bikes
Non-alcoholic welcome beverage
Ukulele lessons
Hula lessons
Coconut Husking
Coconut Weaving
Photo Session with Pacific Dream Photography
(2) Reusable water bottles
Custom Andaz bag upon arrival
Lei greeting
Courtesy vehicle in Wailea area
Beach chairs, umbrellas, and towels
Reef-safe sunscreen available on all pool decks

Pet Policy

We are happy to welcome your traveling canine companions. To participate in the pet program:

Let us know that you have a pet (or pets) staying with you at least three days in advance of your arrival.
Keep in mind, only dogs weighing 50 pounds and under or two dogs under a combined weight of 75 pounds are permitted.
Pet-friendly guest rooms are subject to availability.

*We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this Pet Policy. For more information, please contact the hotel.