FAQs

Andaz Maui at Wailea Resort is located at 3550 Wailea Alanui Drive, Wailea, HI 96753. Nestled along Mōkapu Beach, the resort offers oceanfront luxury on Maui’s southwestern coast.

Check-in is at 4:00 PM and check-out is at 11:00 AM.

Early check-in and late check-out may be available upon request and are subject to availability. Guests can enjoy resort amenities while waiting for room access.

Yes, there is the ʻOhana Lounge available that offers three private showers and restrooms. Please request access for the ʻOhana Lounge from the Resort Hosts.

Yes, guests are welcome to store luggage with our bell desk before check-in or after check-out. This allows you to enjoy resort amenities and explore comfortably.

The daily resort fee includes GoPro rentals, snorkel gear, fitness classes, guided kayak tours, ukulele and hula lessons, reusable water bottles, a custom Andaz bag, lei greeting, beach gear, and access to the Ohana Lounge and resort amenities. For a full list, please visit here.

Yes, guests may send packages to Andaz Maui. Please include the guest’s full name and arrival date on the label. Packages can be picked up at the front desk or bell desk upon arrival.

Guest rooms range from 380–420 sq ft and offer various view types. Suites are roughly double in size and include upgraded amenities. Villas start at 1,800 sq ft and feature full kitchens, multiple bedrooms, and a residential-style luxury experience.

All rooms at Andaz Maui feature private lanais and offer a variety of view types, including garden, partial ocean, and full ocean views. Villas and select suites include expansive lanais with panoramic ocean views and upgraded outdoor amenities.

Each room at Andaz Maui includes luxury bath amenities by Malie Organics, a rain shower, flat-screen TV, minibar with complimentary snacks and non-alcoholic beverages, Nespresso machine, robes, slippers, and one-touch lighting and shades.

Rollaway beds are not available in standard rooms at Andaz Maui due to space and fire regulations. Select suites and villas may accommodate rollaway beds upon request and availability.

Yes, daily housekeeping is provided at Andaz Maui. Guests may request customized service times or opt for limited service based on preference. For added comfort, turndown service is also available upon request.

Yes, Andaz Maui offers hypoallergenic bedding and pillow options upon request. These include down-alternative and allergen-resistant materials to ensure a comfortable stay for guests with sensitivities.

Yes, Andaz Maui offers in-room dining service for breakfast, lunch, and dinner. Enjoy a curated selection of dishes delivered directly to your room, suite, or villa for a private dining experience.

Yes, Andaz Maui villas feature gourmet kitchens, spacious living areas, and private lanais. Select villas also include private plunge pools or hot tubs, offering a luxurious residential-style experience ideal for families or groups.

Accessible rooms include roll-in showers, grab bars, lowered amenities, and hearing-accessible features. Public areas offer accessible routes, pool chair lifts, and ADA access to restaurants, spa, pools, and meeting spaces.

The closest airport to Andaz Maui is Kahului Airport (OGG), located about 16 miles away. It’s approximately a 30-minute drive to the resort by car, shuttle, or taxi, depending on traffic.

Andaz Maui does not offer a hotel-operated airport shuttle. However, guests can arrange transportation through our concierge, including shared shuttles, private cars, and luxury transfers from Kahului Airport (OGG). Advance booking is recommended.

Yes, our valet team offers a courtesy car within the Wailea area from 6:00am to 10:30pm, on a first-come, first-served basis

Yes, Andaz Maui offers valet parking for resort guests and visitors. Please check with our valet team upon arrival for current rates and availability.

Self-parking is not available, but our valet team is available 24 hours a day to assist with parking needs, ensuring a seamless arrival and departure experience.

Yes, Andaz Maui offers accessible valet parking and ADA-compliant pathways. Our 24-hour valet team is happy to assist guests with disabilities for a smooth arrival and departure.

Yes, Andaz Maui offers EV charging stations exclusively for guests using valet service. Simply valet your vehicle and our team will assist with charging during your stay.

Dinner reservations are recommended for Ka‘ana Kitchen and Morimoto Maui. Lehua Lounge offers casual, first-come, first-served seating.

Yes, Andaz Maui features the full-service ʻĀwili Spa and Salon offering personalized treatments, and a 24-hour fitness center with modern equipment and ocean views to keep your wellness routine inspired.

Yes, Andaz Maui offers complimentary daily fitness classes including yoga, Pilates, HIIT, and guided meditation at 7:00am and 8:15am on the oceanfront lawns, weather permitting.

Yes, Andaz Maui offers complimentary self-serve laundry room. Each villa also includes a private washer and dryer for added convenience.

Yes, complimentary Wi-Fi is available throughout Andaz Maui, including guest rooms, villas, public spaces, and pool areas—so you can stay connected while enjoying paradise.

Yes, you can connect your baby monitor to our Wi-Fi. Our team will be happy to assist with setup once you're on property.

Yes, Andaz Maui offers mobile check-in and digital room keys via the World of Hyatt app, including Apple Wallet access for guestrooms and amenities.

Yes, Andaz Maui offers connecting rooms, suites, and villas. A standout option: the ‘Ilikai Villas, which connect per floor and can be reserved in groups of 2 to 5—creating up to 15 bedrooms and 15 bathrooms, ideal for multigenerational stays or group getaways.

Andaz Maui offers high chairs, cribs, pack-and-plays, and baby bathtubs upon request.

Andaz Maui does not offer a kid’s club or daycare, but family-friendly amenities and babysitting referrals are available through the concierge team.

Yes, Andaz Maui welcomes dogs up to 50 lbs (75 lbs combined for 2 pets). A $100 pet fee applies. Service animals are exempt. Please contact us for full pet policy and Hawaii quarantine guidelines.

Andaz Maui offers ADA-accessible rooms, roll-in showers, TTY devices, accessible paths to public areas, pool lifts, and valet parking. For specific needs, please contact our team before arrival.

Cancellation and change policies vary by rate and booking method. Please review your reservation details or contact us directly for assistance with modifying or canceling your stay.

Yes, Andaz Maui offers exclusive rates for corporate travelers, weddings, and group bookings. Contact our sales team for tailored packages and availability.

Yes, Andaz Maui offers stunning venues for weddings, corporate retreats, and group events. Custom packages and expert planning services are available. Contact our events team for more information.