This is my 2nd time staying here, and it will not be the last. Conveniently located to a lot of attractions as well as public transportation. The entire staff was very attentive and made you feel welcomed the moment you walk in. ...
August 2023|b0chau
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are glad to hear that our team helped make your experience more memorable, and we look forward to welcoming you back on your next visit to NYC.
Great location with perks
Andaz is consistently a hotel I can rely on. This property is in a great location and includes perks like a free gym, breakfast credit, and free in room refreshments. The hotel was extremely quiet and the staff was kind. Lighting in bathroom was poor. Overall, I’d stay here again. ...
August 2023|seekingstephanie
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your recent stay with us, and look forward to welcoming you back again soon.
Great property in the heart of NYC
Really enjoyed our stay. The staff were great and very helpful. The location was perfect with wonderful views from our room. The hotel was clean and modern looking. We didn't try the food so I can't comment on that....
August 2023|Delaney S
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We are delighted to hear you enjoyed your recent stay with us, and that our team made your stay more welcoming and comfortable. We look forward to welcoming you back again soon!
World Class expereince!
Centrally located walking distance to all prominent attractions. I stayed with my family of teenagers and a baby child (three). Made booking direct with the reservation desk who was extremely helpful to listen and make choices to match our needs. Smooth sailing from the time of check in to check out...
Read More
August 2023|leewardspices
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We appreciate you taking the time to share your experience, and are happy to hear our team helped make your stay comfortable and smooth. We look forward to welcoming you back again soon!
High Ceilings and Amazing Amenities
Great Service, amazing staff, clean rooms, free in room snacks. Huge towels! Overall my stay was great and comfortable. Would highly recommend for other to book for a special occasion. Free still or sparkling water....
August 2023|LehighValley101
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are happy to hear you enjoyed your accommodations during your recent stay with us, and look forward to welcoming you back again soon!
An immaculate retreat in the heart of the city
We have stayed here several times and it's alway a great experience. The staff is super friendly and we love it's convenient location within the city, which allows us to refresh and recharge through out the day!...
August 2023|Quakeroats219
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We are delighted to hear you enjoyed your stay, and that our team continues to make your visits more welcoming and comfortable. We look forward to seeing you again soon!
New York jewel
Great hotel in the Hyatt family chain. Facility was in a great location to Times Square and broadway shows. Room was in fabulous shap and clean. Service was very good and responsive to requests. Must stay in NYC
...
August 2023|rkl0ve
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your review! We are delighted to hear that you enjoyed your recent stay with us, and that our team helped make your experience more comfortable. We look forward to welcoming you back again soon!
Andaz stay
We stayed at the Andaz at the last minute due to a snafu at another hotel (which had been turned into a shelter unbeknownst to us ). We arrived around 10 pm at the Andaz, jet lagged after a 10 hour flight. The staff were excellent, they ran to our help, found a room for us, and had it ready immediat...
Read More
August 2023|nturan79
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are very happy to hear that you enjoyed your stay with us, and that our team helped make your experience more welcoming. We look forward to welcoming you back again soon!
Excellence
I was reluctant to leave even though I was going home and my own house is quite lovely. I wanted to stay there forever. There was something so luxurious and also relaxing. The colrs and design was amazing. ...
July 2023|F457XHjane
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are so delighted to hear that you enjoyed your stay with us, and look forward to welcoming you back again soon!
Don't overlook this boutique hotel!
Andaz 5th Avenue might not be your first choice hotel, but do NOT overlook this cute little hotspot! The Hotel is located on the corner of 5th Avenue and 41st St. It is a very short walk to Grand Central Station, directly across the street from the New York Library and Bryant Park and right ON 5th...
Read More
July 2023|Tikicrew
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are thrilled to hear you enjoyed your experience with us, and that your accommodations made your NYC trip more comfortable and memorable. We look forward to welcoming you back again soon!
Getting ready for a wedding
Absolutely incredible experience getting ready with my bridesmaids for my wedding. The view was incredible. The getting ready pictures are stunning. The staff was amazing. There was 0 outside noise in this room and the beds were so comfortable. Absolutely stunning experience. Ted at the front desk p...
Read More
July 2023|lnkennedy
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are thrilled to hear that you enjoyed your recent stay with us, and that our team helped make your special day all the more memorable. We hope to welcome you back again soon!
Great NYC experience
There's no bad location when visiting NYC, but the Andaz was a great location. Adjacent to the NYC Library and right on 5th Avenue, a short walk to all the shopping. Within walking distance to Central Park or Rockefeller Plaza, and of course Times Square. The suite was great, with an amazing show...
Read More
July 2023|RobJ1640
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are thrilled to hear to enjoyed your recent stay with us, and that you enjoyed your accommodations. We look forward to welcoming you back again soon on your next visit to NYC.
Excellent hotel in an excellent location in Manhattan.
Andaz 5th Avenue is a special hotel due to their wonderfull staff and high level of customer service provided. Will definitely stay again when visiting NYC. The location is also extremely convenient for visiting all the different parts of Manhattan. ...
July 2023|JWU8
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your recent stay with us, and our location helped make your visit to NYC more convenient. We look forward to welcoming you back on your next trip to New York!
Excellent staff, facilities and services. Room was clean, comfortable and spacious.
Staff was friendly, knowledgeable and patient. Service was consistent across all areas of customer facing departments. Will continue to stay here in the future. Location allows easy walking access to many areas and resources.
...
June 2023|Chris T
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We are happy to hear that our team made your stay comfortable, and will be sure to share your kind words with them. We look forward to welcoming you back again (and again) on your next visit to NYC.
Such a great stay!
I typically stay at other Hyatt hotels around the city, but I will definitely be a returning customer at the Andaz! the front desk staff were so warm and welcoming, offering complementary water and wine when we arrived! Ted made sure we had everything we needed at all times! The wellness suite was s...
Read More
June 2023|meghanbL6359MQ
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear that you enjoyed your stay with us, and that our team helped make your experience that much more welcoming and comfortable. We look forward to welcoming you back again soon!
Short stay in NYC
We had a great stay at the hotel. The staff were friendly and very responsive. The room was ready and we were able checked in immediately when we arrived at 11am. The hotel also bring us a microwave as we need to warm up food for our young son. We will definitely stay at Andaz 5th Avenue again when ...
Read More
June 2023|Wat A
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are very happy to hear that you enjoyed your recent experience, and that our team helped make your stay more comfortable and memorable. We look forward to welcoming you back again soon.
Wonderful experience
We had a minor hiccup at check in, the WOH guest of honor information was not properly transmitted. The hotel staff did a fantastic job of overcoming this issue and got us into our room quickly.
They were unable to upgrade us in keeping with WOH program rules and comped our dinner as an apology....
Read More
June 2023|bcbrack2023
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear that our team was able to address any issue you experienced at check-in, and look forward to welcoming you back again soon!
Best hotel we have stayed at in NYC
Best hotel we have stayed at in NYC. The room was a nice size. The bathroom room was modern. My teenager had her own space. We felt safe in the hotel and the surrounding area. Walking distance to many iconic landmarks ....
June 2023|alysemakarewicz
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are happy to hear you enjoyed your accommodations during your recent stay, and look forward to welcoming you back on your next visit to New York!
Great rooms and service, excellent location
We stayed at Andaz 5th for a long weekend, and were very happy with our trip! The hotel is conveniently located in midtown, and every person who we interacted with - from the front desk associate who checked us in, the housekeeping staff who cleaned our rooms, and the servers at the hotel bar - was ...
Read More
June 2023|StephanieAsh24
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are happy that you enjoyed your stay, and that our team helped make your weekend trip more comfortable. We look forward to welcoming you back on your next NYC trip!
Contemporary Comfort in the Best Location
The BEDS! Amazing!! I have to start with the beds...and pillows!
Our recent stay at the Andaz 5th Avenue exceeded our expectations. From the moment we walked in, we were greeted with friendly professionalism, welcomed to our New York home for the next five days. We were traveling with friends,...
Read More
June 2023|joanI2875VK
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are very happy to hear you enjoyed your experience, and thrilled to hear how our team helped make your stay more memorable. We look forward to welcoming you back (again and again) to Andaz 5th Avenue on your next trip to NYC.
Great experience
It’s a great property at one of the best locations in Manhattan. Few blocks from Time Square and 5th avenue shopping. The front office and guest service staff are all very cordial and prompt in service delivery. ...
June 2023|AnindDatta
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and will be sure to share your kind words with our team. We look forward to welcoming you back again soon!
Excellent staycation experience
Stayed recently at the Andaz 5th Ave in New York. Wonderful weekend getaway for Memorial Day. Service was outstanding (not just the complimentary wine hour), bed was very nice and plush. We were in an Andaz suite which was very nice and modern...
May 2023|sndgrss88
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear that you enjoyed your weekend getaway with us, and look forward to welcoming you back (glass of wine ready!) on your next visit to NYC.
Fantastic hotel and location
There are many hotel choices in NYC. However, the Andaz 5th Avenue continues to be my first and favorite choice. The property is well maintained and well staffed. Breakfast is always fantastic. The rooms are large, clean and modern. The location is fantastic and easy walking distance to everyth...
Read More
May 2023|Tim H
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and that our team continues to make your experience memorable and comfortable. We look forward to welcoming you back again soon!
Exceptional stay and our new go-to hotel in the city
We recently stayed at the Andaz hotel and absolutely fell in love with everything about it - from the staff to the room. The front desk was able to store our luggage (at 7 am) so we could explore the city in the daytime and before check-in without hauling around heavy luggage. Then they managed to c...
Read More
May 2023|534alexanderb
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your stay with us, and that Pranay helped make your experience more comfortable. We will be sure to share your kind words with him, and appreciate your continued support of Hyatt properties. We look forward to welcoming you back soon!
Great weekend!
Great weekend celebrating our anniversary and attended a wedding. Andaz was perfect location and staff was extremely helpful. They were quick to take care of things and very polite and welcoming. Couldn’t have asked for a better experience! ...
May 2023|culbreth j
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We are very happy to hear that our team helped make your stay more comfortable, and you enjoyed your celebratory visit. We look forward to welcoming you back on your next trip to NYC!
Best hotel in New York City
Always happy to come to Andaz in New York City one of my favourite places in New York . Was treat well been this property more than 25 times. Also they check you in with a glass of wine always a good idea. ...
May 2023|moisesc190
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and appreciate your continued support of Andaz 5th Avenue! We look forward to welcoming you back, with a glass of wine ready.
Gigantic room and bathroom
Modern hotel with a very spacious room and one of the largest bathrooms I’ve ever had in NYC. They have a wine happy hour every night. Also appreciated the free mini bar of snacks and non-alcoholic beverages. The Bar Downstairs had tasty appetizers and drinks. ...
May 2023|boiler-gator
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that your enjoyed your recent stay with us, and experience The Bar Downstairs during your visit. We look forward to welcoming you back again soon.
Hotel with a ❤️
The hotel is a good 10 mins walk from the Times Square but more than made it up by way of Room size etc.infact before we could ask they offered us upgrade at no cost!!!
Electric kettle is not there in the room but otherwise fantastic hotel...
May 2023|Jrgor
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your stay with us, and that our team helped make your experience more comfortable. We look forward to welcoming you back on your next trip to NYC.
Fabulous hotel!
Was in search of a Hyatt property in Manhattan, since we recently joined World of Hyatt, and was delighted to find Andaz 5th Avenue. We got a sweet deal on a wellness suite, and were so pleased with the room. The spaciousness and amenities were luxurious and comfortable, staff was very welcoming and...
Read More
May 2023|Margie M
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay in our Wellness Suite, and experience the amenities it includes. We look forward to welcoming you back on your next trip to NYC.
Best stay ever
We enjoyed our time together. My wife had the best birthday experience ever and we will be coming back for more better times. I recommend this hotel to my friends for their visits in the future. Best weekend ever. ...
May 2023|shaunrodriguez
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear that you enjoyed your stay with us, and that your celebratory weekend was memorable! We look forward to welcoming you back again soon.
Andaz 5th Avenue - amazing place to stay in NYC!
The Andaz 5th Avenue is my favorite hotel in NYC - beautiful hotel, amazing staff, and great mid-town location! I am always thrilled with how the team at the hotel welcomes me and makes sure all my needs are taken care of consistently throughout my stays. I won't stay anywhere else in NYC except the...
Read More
April 2023|Brian K
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience with us! We're delighted to hear you enjoyed your stay, and that our team helped make your stay more comfortable and welcoming. We look forward to welcoming you back again soon.
A5A delivers bang for the buck
The Andaz 5th Avenue is a dependably-good hotel in Midtown East that delivers lots of premium style and furnishing at a price that is extremely competitive. The lack of a gym is probably the only drawback. Never had a bad night's sleep there. Love the high ceilings and premium bathrooms. A nice, qui...
Read More
April 2023|969chuck
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review. We're delighted to hear you enjoyed your recent stay. Our Fitness Center is located on level C, to the left out of the elevators. It was recently updated with new equipment as well as a Tonal station. We look forward to welcoming you back on your next trip to New York.
Holiday April 2023
This place is a hidden gem, great location, great staff and great atmosphere. Located in front of the central library you are a 5 minute walk from grand central station and a 5 minute walk to Times Square yet you are far enough away to be away from the noise at night time it's a brilliant location. ...
April 2023|302jamie
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and look forward to welcoming you back again soon.
clean, comfortable, friendly...worth it
My second stay at the Andaz 5th Ave. I was please with the friendly, helpful and courteous staff. The room was comfortable and well appointed. Bathroom very nice. Housekeeping staff was excellent...everything around the property was clean. Room service for breakfast was fast and the food quite ...
Read More
April 2023|shermanoaksguy
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay with us, and happy to have welcomed you back. We'll be sure to share your kind words with our team, and look forward to welcoming you back on your next trip to NY.
Great hotel in a great location
Discovered the Andaz on a recent business trip to NYC. The location was the primary reason for selecting the hotel - but it offers a lot more than a great location. The rooms are spacious (by NYC standards), the place is clean and in great condition. The staff if very friendly and helpful....
April 2023|ExPatToursts
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay with us, and that your accommodations made your experience more comfortable. We look forward to welcoming you back again soon.
Perfect Place
The discrete entrance hides the perfect hotel. A fabulous location, fantastically appointed rooms and lovely staff. My duaghter and I had our first every mother-daughter trip to New York from England for her 13th (and my 49th) birthday. The central location meant we could pop in and out to refres...
Read More
March 2023|MaryIdR
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your stay with us, and that our team helped make your experience more comfortable during your first mother-daughter trip to NYC. We'll be sure to share your kind words with them, and look forward to welcoming you back again soon.
Incredible customer focused hotel
The staff were fantastic, hotel was upscale and very clean. Location is next to New York Public Library, Bryant Park, Grand Central Station and Times Swuare. It met all our needs and beyond. We’d recommend him this hotel to others and hope to stay here in the future. ...
March 2023|heatherhF4123EL
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear you enjoyed your stay with us, and will be sure to share your kind words with our team. We look forward to welcoming you back again soon.
ANDAZ - modern, clean and very nice
This newly decorated hotel has modern appointments and features. It is in a good location at 5th Avenue and 41st Street, across the street from the New York Library. Only a few rooms front on 5th Avenue so it is quite at night....
March 2023|Ivycrest4
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear that you enjoyed your recent experience with us, and look forward to welcoming you back again soon.
Excellent location, value and service
Rooms are clean and beautiful (I had a view of the NY Public Library!), spacious and well appointed. The staff is top notch. I'd never stayed here before but will do so going forward anytime I'm in NYC for work....
March 2023|Coastal643739
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay, and your view! We look forward to welcoming you back on your next trip to New York.
Amazing place. Great staff. Worth it.
Location was central and tucked away from the crowds. Staff was efficient and helpful. The room was fabulous; pillows and bed provided a much needed great nights rest after a long travel. The high ceilings were spectacular as well...
March 2023|feliciakhoo84
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear you enjoyed your stay with us, and that your accommodations made your experience more comfortable and restful. We look forward to welcoming you back again soon!
a zen oasis in midtown manhattan
I always count on the Andaz Fifth Avenue to be a welcoming and restful home away from home when in NYC. There is a zen vibe to the hotel that is often a welcome antidote to the hectic energy of Manhattan. Great service, with serene rooms that are minimalist in a comfortable way....
March 2023|markL4385IO
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay with us, and that the hotel provided an escape from the bustle of the city. We look forward to welcoming you back again soon.
Fantastic hotel
Fantastic hotel in a great location hotel staff were amazing friendly and approachable nothing was too much for them , we loved the rooms especially the beautiful bathrooms , the bar downstairs was very nice too and we enjoyed the live music
...
March 2023|Traveler452935
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and that you were able to experience The Bar Downstairs and our live music program. We look forward to welcoming you back again soon!
Always a pleasure
The Andaz is our first choice when visiting. Great location, super staff, large elegant room, nice amenities. We have stayed in many comparable hotels in midtown Manhattan but always prefer to stay here. ...
March 2023|mwilliams629
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and appreciate your continued support of our hotel and team. We look forward to welcoming you back again soon!
Great location, service and 5 star accommodations
Andaz Hotels not only have great design but service as well. I am a big fan of Hyatt and would recommend staying here on a visit to NYC. Centrally located to theater, great restaurants and shopping. A little gem in the Big Apple....
February 2023|CJL20119
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear you enjoyed your recent stay with us. Thank you for your continued loyalty - we very much look forward to welcoming you back again soon!
Awesome Hotel
This hotel is wonderful. the staff was extremely helpful and kind. The hotel was clean and had a delicious restaurant. We loved how close it was to everything and that we were able to walk to times square, Rockefeller center, central park, and other things. I enjoyed how quiet the neighborhood was a...
Read More
February 2023|Danielle J
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Danielle! We're very happy to hear that you enjoyed your stay with us, and were able to explore the city just steps from the hotel. We look forward to welcoming you back again soon.
NYC @ Andaz, so chic.
I recently turned fifty and decided to recapture my happinness. Thierry Muegler's exhibición at the Brooklyn Museum was the goal. When looking for a hotel my best friend, who got married at the Andaz and allowed to me to coordinate the whole event, gave the nicest birthday gift. So there I was in Ma...
Read More
February 2023|hqevents2023
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thanks for your review! We're happy to hear that you enjoyed your return to Andaz 5th Avenue, and that Sasha helped make your experience more welcoming and comfortable. We'll be sure to share your kind words with her, and hope to welcome you back again soon!
Extraordinary Staff and Location
With a staff who welcome you and offer helpful suggestions for the city, the truly spacious rooms with 12 foot ceilings are just a short distance from Broadway and within walking distance of the West Village. ...
February 2023|paulbl2015
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear that our team helped make your stay more enjoyable, and will be sure to share your kind words with them. We hope to welcoming you back again soon!
Worth it
The size and finish of the room is one of the best ive seen in Manhattan so far. I recommend it.
Additionally, unlike some other 4 hotels in manhattan, this one was not the lease bit pretentious. Made customers feel welcomed. Sorta important in hospitality, one would think....
February 2023|796amritpalb1
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay, and that our team helped make your experience more comfortable and welcoming. We look forward to welcoming you back again soon!
Perfect Staycation for Valentines
I stayed at Andaz 5th for 2 nights to celebrate Valentines. It was a lovely stay with really accommodating staff. The room was luxurious and clean. We were given fresh towels daily and bottled waters were offer to us conveniently. I would recommend this hotel for anyone visiting the city because it’...
Read More
February 2023|christal292022
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and that our team helped make your staycation more comfortable. We hope to welcome you back to Andaz 5th Avenue again soon.
Best Andaz I've stayed. Awesome location
The Andaz 5th Avenue is a wonderful hotel and that is in large part due to the front staff. From the time you enter the hotel, everyone at the front desk are friendly, professional, and they truly makes you feel welcome. Pranay is the absolute best. He's just a nice guy who you can tell genuinely e...
Read More
February 2023|Jaeonthego
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed you recent stay with us, and that our team helped make your birthday trip a more memorable celebration. We look forward to welcoming you back again soon.
Perfection!
Beautiful hotel, amazing staff, personalized experience, awesome location, rooms are big. Everything was great ! We didn’t face any issues plus the personalized experience by the staff was the cherry on the top. We’d certainly explore other hyatt properties ...
February 2023|anubhav09sharma
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and especially that our team helped make your experience that much more memorable. We look forward to welcoming you back again soon!
Beautiful hotel and super friendly staff
The staff of this hotel were so friendly, helpful, and attentive to all of our needs. In addition, the hotel is gorgeous. My kids enjoyed having a complementary mini fridge with snacks and drinks too....
January 2023|jenwolffdesigns
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and are happy that our team helped make your stay more comfortable for you and your family. We look forward to welcoming you back again soon!
Perfect stay in NYC
Second visit in 2 months and countless ever - Andaz 5th Avenue, once again, lived up to high expectation. Location,service, super friendly staff, recognition of Hyatt membership status all make me want to return. ...
January 2023|Grenat777
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you very much for your review! We're delighted to hear you enjoyed your recent stay with us, and appreciate your continued loyalty as a World of Hyatt member and our guest at Andaz 5th Avenue. We look forward to welcoming you back again soon.
Well run hotel in a great location
We stayed two nights and very much enjoyed it. The room was large with a great view of the NY Public Library. The bar in the lower level had great food and drinks, and breakfast was also good. Staff was very responsive and friendly. I would stay there again. ...
January 2023|opolis50
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We are delighted to hear you enjoyed your stay, and got a chance to experience The Bar Downstairs. We hope to welcome you back at Andaz 5th Avenue on your next trip to NYC.
Andaz NYC
Very nice hotel. A little on the dark side, but clean and staff was accommodating!
Centrally located to several attractions and shopping on 5th Avenue as well Grand Central Terminal and The Summit in One Vanderbilt (just around the corner). Would stay there again....
January 2023|ronpiotrowski
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear our team helped make your stay more comfortable, and look forward to welcoming you back again soon.
Solis from top to bottom.
Clean, spacious, beautifully designed and great customer service. I went for breakfast on site and the French toast was great. I would skip the eggs and sausage as they tasted weird.The gym also had every piece of equipment you could imagine. ...
January 2023|slepton_21
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're glad to know you enjoyed your recent stay with us, and that our team helped make your experience more welcoming. We apologize for any issue you may have experienced at breakfast - our menu is comprised of fresh, locally sourced ingredients and we strive to provide our guests dishes that reflect the quality of our vendor partners. If you have any additional comments to share about your breakfast experience, please reach out to anthony.rienzo@andaz.com.
Amazing Hyatt property!
Great staff and a lovely location. Parking is steep but the car is always well taken care of. Great restaurants by day and evening; not a lot of late night eats nearby... We love the restaurant downstairs but always seem to stay over a Sunday when they are closed....
January 2023|crawmamadc
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and look forward to welcoming you back on your next trip to the city.
Great location
Perfect location across the street from the impressive New York City Library. Hotel is unassuming and feels like you are staying in a high end apartment building as opposed to a bustling, noisy hotel. Which is a welcome respite from the energy of New York. The room was quiet and had a comfortable ...
Read More
January 2023|lisadK531DC
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and that the hotel's design and aesthetic made your stay more comfortable. We look forward to welcoming you back again soon.
Better than expected!
My family of four stayed in one of the suite for 5 days during the holidays. The room was large, clean and very comfortable. The staff was absolutely amazing. Especially Sasha and Pranay. They went out of their way to make sure EVERYONE had the best stay possible. We truly appreciate their efforts a...
Read More
January 2023|O4444TVjasonc
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you very much for your review! We're delighted to hear that our team helped make you and your family comfortable during your recent stay with us, and we will be sure to share your kind words with them. We look forward to welcoming you back on your next trip to NYC!
Andaz for the holidays
Absolutely loved everything about our stay at the Andaz. It was the perfect spot and the perfect location especially for the holidays. The bed was the most comfortable that I’ve ever slept in. The staff was especially helpful in every single interaction! I could not recommend this hotel more. our o...
Read More
December 2022|alli921
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and that you were able to enjoy breakfast at The Bar Downstairs. We look forward to welcoming you back again soon.
Hidden Gem
Our experience at the Andaz 5th Avenue for a Christmas stay was exceptional. The staff went above and beyond in making sure we felt welcomed. Our room (loft suite) was relaxing, quiet, and exceedingly comfortable. The complimentary mini-bar (for nonalcoholic beverages and snacks) is a great touch. T...
Read More
December 2022|RSTX13
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We're delighted to hear that you enjoyed your recent stay over the holiday weekend, and that our team helped make your time with us more memorable. We'll be sure to share your kind words with them, and look forward to welcoming you back on your next trip to NYC.
Andaz 5th Ave visit
The Wellness suite was beautiful. It was loaded with modern appliances including the Lululemon workout mirror, nescafe single serve coffee maker, Dyson hairdryer, and to top it off a toto bidet toilet which was fully automated....
December 2022|jrocallaghan
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay in one of our Wellness Suites, and took advantage of the amenities it offers. We look forward to welcoming you back on your next visit to NYC.
Highly recommended!
Our stay at Andaz 5th Avenue was wonderful. The rooms are beautiful, staff is exceptionally helpful and everything is up to the bar we expect when staying at an Andaz.
They were also able to accommodate our sick toddler with a later-than-expected checkout. Thank you!...
December 2022|cI2801JP
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We appreciate you taking the time to leave a review, and look forward to welcoming you back on your next visit!
Excellent, better than expected
Great value for a Christmas time visit! Check in was smooth, suite was big, got the upgrade because we booked with Amex Platinum. Room service and dining at the restaurant, both great. We had to borrow phone charges, a wine key and umbrellas and they had it all for us! Friendly staff from check in t...
Read More
December 2022|nicolejacoby1
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your recent experience! We're happy to hear that our team made your stay more welcoming, and look forward to welcoming you back again soon.
Overall Great Property
Love the location, it is so easy to access subway, bus, taxi or walk to so many popular venues or stores. All of the staff we encountered were phenomenal. Rooms were spacious & decor was nice. Only drawback was could have used more drawer space. Overall great property! We will return for sure!...
December 2022|LeighAnnS775
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay, and that our location and our team helped make your stay in the city more comfortable. We will be sure to share your kind words with our team, and look forward to welcoming you back again soon.
Excellent stay!
First time in a few years that we visited NY. The Andaz was a great place to stay! Central to so many things. Amazing breakfasts. I loved the cider and wine hours in the lobby. Gym is also nice too! Looking forward to coming back soon!...
December 2022|199kelleym
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you very much for your review! We're happy to hear that you enjoyed your stay, and our many amenities helped make your stay more comfortable. We look forward to welcoming you back again soon!
Short stay (one night) in couple
Modern and stylish hotel that is ideally located near Bryant Park. Skilled and available staff, high quality of the room, good food in a welcoming atmosphere. In other words is was our first stop at the Àndaz Fifth Avenue and we intend to come back asap. Jerome from Europe ...
December 2022|FarAway273720
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, Jerome! We're delighted to hear you enjoyed your experience with us, and very much look forward to welcoming you back on your next visit!
Great Location for Christmas time.
Right next to the Christmas markets at Bryant Park and a split distance between the Rockefeller Tree/Ice Rink and Empire State Building. Great location to see 5th Avenue windows. Loved our experience with the staff as well. Super helpful and made our stay extra awesome!!...
December 2022|marissagwilly
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear you enjoyed your stay, and will be sure to share your kind words with our team. We hope to welcome you back on your next trip to NYC.
Great stay at a fun property
Really enjoyed the location and vibe of this fun and interesting property. Our room was quiet and a good distance from the lobby but that was OK. Right on Fifth Avenue and easy walk to all of the places that visitors to NYC want to go. We only used an Uber once to go to dinner - otherwise we wa...
Read More
December 2022|953kwilkinson
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear that you enjoyed your stay with us, and that our location made your experience in NYC even easier. We look forward to welcoming you back again soon.
Andaz service exists ever after Covid
Andaz is a terrific property with relatively large rooms for NYC. The staff is uniformly pleasant and helpful, daily housekeeping istill exists, and the location can't be beat for tourists or businesspeople with business in midtown Manhattan. The onsite restaurant is good, albeit expensive. I strong...
Read More
December 2022|David G
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, David. We're delighted to hear that you enjoyed your recent stay with us, and we look forward to welcoming you back again soon!
Great location, sleek hotel
Stayed here with wife to meet our son for Thanksgiving break. Room was lovely, minimalist and sleek; love the location across from the library and near the subway. Breakfast was fantastic, one of the best reasons to be Globalist! And staff was helpful on multiple occasions when needed. Would definit...
Read More
December 2022|Pathfinder577086
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you very much for your review! We're delighted to hear that you returned to stay with us, and we look forward to welcoming you back again soon!
Boutique hotel in a NYC location
Friendly helpful staff and a convenient location: 5th Avenue, NYC landmark Public library and Bryant Park all outside the door. This boutique hotel has a restaurant offering good food and a bar for catching up with friends. The room we had was comfortable and clean, Room service was especially ef...
Read More
November 2022|angelina1920
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
We're happy to hear you enjoyed your stay with us, and that our amenities and accommodation helped make your experience more comfortable. We look forward to welcoming you back again soon!
The Perfect Place to Stay when in Manhattan
Hyatt Globalist, used an upgrade Award to get a suite. The standard suites range in size from 400 - 800 sq feet. The amazing front desk manager Sasha was kind enough to put my wife and I up in largest suite and left a welcome gift and card, which was so thoughtful and appreciated. Anderson was also ...
Read More
November 2022|F7590THsebastianl
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your experience with us, and that our team helped make your stay more comfortable. We look forward to welcoming you back to Andaz 5th Avenue on your next trip to NYC!
Hidden Gem - Understated Elegance - Great Location!
Like most Hyatts, the Andaz is just beautiful. Had I not looked it up, I never would have know there was this spectacular hotel in the center of NYC. Can't find a better location. I have stayed at a number of non-Hyatts in NYC and the staff always seems to have attitudes like they're doing me a favo...
Read More
November 2022|mick_kless
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your recent stay with us, and that our team helped make your experience more welcoming. We look forward to welcoming you back on your next trip to nYC.
Fancy and Unique
Had the double room with city view, it was amazing. Amazing view of the New York public library, great room design, great service! The beds were really comfortable and so was the couch. The amenities were really useful, and the hotel even had a bunch of umbrellas available for loan. ...
November 2022|rezansahinkaya
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We appreciate you taking the time to share your experience with us, and are delighted to hear you enjoyed your stay. We look forward to welcoming you back on your next visit to NYC!
The best experience I have had at any NYC hotels.
The staff is incredible. The rooms are clean, spacious, and comfortable. The location is spectacular. Everything about our stay made it a very special week celebrating my grandaughter's 22nd birthday. Thank you from the bottom of my heart....
November 2022|Debbie H
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Debbie! We're delighted to hear that you enjoyed your stay with us, ad that our team helped make your celebratory week more memorable. We look forward to welcoming you and your family back again soon.
Incredible Views, Incredible Service
Absolutely loved our stay at the Andaz on Fifth, overlooking the NYPL. What a view! Hotel staff were exceptionally kind and competent. The only issue I’d love for the hotel to address are the windows - they were quite dirty on the outside and interfered with an otherwise magnificent view of Fifth...
Read More
November 2022|lenore246
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear you enjoyed your stay with us, and will be sure to share your kind words with our team. We appreciate your feedback, and will work to address the issue you experienced. We look forward to welcoming you back again soon.
Excellent Experience
My husband and I were visiting NYC for my first time. We stayed for 6 days and this was the perfect home base. The location is wonderful - so close to attractions and public transit. The staff was also incredible - someone welcomed us every time we returned and saw us off as we left, always asking i...
Read More
November 2022|cbhenry7
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear that you enjoyed your recent stay with us, and that our team made you feel at home. We look forward to welcoming you back on your next trip to NYC!
Great stay at Andaz 5th Avenue
If you are looking for a great boutique hotel in NYC and a great location, look no further than the Andaz 5th Avenue. Located across the street from the NYC Public Library and Bryant Park, the Andaz was centrally located for everything in Manhatten. Friendly staff, well kept and easy to get around...
Read More
November 2022|Travel149100
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very glad to hear you enjoyed your recent stay with us, and that our team helped make your experience more welcoming and conformable. We look forward to welcoming you back again soon.
Great location, Amazing staff
Located right on 5th Ave across from the NY Public Library and Bryant Park it’s an easy walk to Rockefeller Center, Times Square, The Flat Iron building and Grand Central Station. The staff is beyond helpful, polite and responsive. ...
November 2022|brianhumpal
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and that our team helped make your experience more welcoming and comfortable. We look forward to welcoming you back to Andaz 5th Avenue again soon.
An Amazing Place With Amazing Staff
The staff here were incredible. They took care of every need we had. They were friendly and kind, and there when we needed us. The room was beautiful, and very well designed. Our stay was very comfortable. I cannot say enough good about the staff....
November 2022|marionj2013
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear you enjoyed your stay with us, and will be sure to share your kind words with our team. We hope to welcome you back on your next trip to NYC!
Best experience for a weekend in NYC
Great safe and convenient location. Hotel was clean and overall nice feel. Cool room and Amenities. Just what we needed for a halloween weekend filled with shopping and broadway shows. Pranay was absolutely the best host and concierge. He was friendly upon check in (and throughout our stay) and made...
Read More
November 2022|Jaeonthego
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and that our team helped make your experience more comfortable. We look forward to welcoming you back again soon.
Great Hotel in a Great Location.
Located right across the street from the New York Public Library and close to Times Square and a lot of NYC attractions. Very nice accommodations. The front desk staff were extremely helpful during our visit....
October 2022|Christine W
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience, Christine! We're delighted to hear you enjoyed your stay with us, and will be sure to share your kind words with our team. We look forward to welcoming you back on your next trip to NYC.
Great hotel, best location
From beginning to end our stay at Andaz Fifth Avenue was terrific. Warm welcome and arrival experience, beautiful room, super comfortable bed, excellent shower. Staff are always willing and able to offer assistance. Breakfast in The Bar Downstairs was very good with friendly and efficient service....
October 2022|Colleen K
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, Colleen, for sharing your experience! We're delighted to hear that you enjoyed your stay and The Bar Downstairs, and will be sure to share your kind words with our team. We look forward to welcoming you again soon.
Amazing stay
The Andaz 5th Avenue is an amazing luxury hotel in the city. The staff is so friendly and great at anticipating the needs of their guests. The rooms were clean and had a comfortable feel to them. The attention to detail in the rooms were impressive from the dyson air dryer to the nail polish remover...
Read More
October 2022|Abagnara5
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your review! We're thrilled to hear that you enjoyed you stay with us, and that our team helped make your sister's birthday celebration memorable and comfortable. We look forward to welcoming you back again soon.
Perfection on 5th!!!
This hotel is fantastic and service is IMPECCABLE!! The beds are beyond comfortable and the bathrooms and showers are clean and water pressure is great! Room service was earlier than expected at all times!!...
October 2022|MARYAM K
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're happy to hear that you enjoyed your recent stay with us, and that we exceeded your expectations. We look forward to welcoming you back again soon.
great experience
helpful staff / great location / clean / highly recommend this hotel. unfortunately the bar was closed for the duration of my stay (Sunday to Monday). This was my second visit and I will definitely give it a few more. ...
October 2022|Toulpri
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed you stay with us, and hope you get a chance to experience The Bar Downstairs on your next visit to NYC,
Outstanding!
Everything is great about this hotel. Its location is fantastic. The staff is friendly and helpful; they remembered and greeted me by name every time I walked through the lobby. The hotel seems new and fresh. ...
October 2022|wkeyes
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear that you enjoyed your recent stay with us, and that our team helped make your experience more memorable. We hope to welcome you back to Andaz 5th Avenue again soon.
Exceptional service!
Incredible staff anticipated every need. Friendly and welcoming. Became part of the family as we ventured out to concerts and restaurants. Very warm and genuine unlike some upscale hotels in the area that feel stuffy. ...
October 2022|Hans H
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, Hans, for sharing your recent experience with us! We're delighted to hear you enjoyed your stay, and that our team made you feel welcome during your trip. We look forward to welcoming you back again soon.
Taste of luxury
My first upscale experience with luxury hotel and the Andaz did not disappoint. Impeccable service...welcoming, warm, courteous, responsive, attention to details. There as a sense of safety and someone was always available to serve...
October 2022|hanslynf
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you very much for your review! We're very delighted to hear that you enjoyed your recent experience with us, and that our team helped make you feel all the more welcome and comfortable during your stay. We look forward to welcoming you back to Andaz 5th Avenue again soon.
Great place
Great place; great location with friendly staff. Clean rooms, room was large and in a quiet location. I only wish we had a view. The room came with free snacks and non-alcoholic beverages. Bathroom was large and spacious. ...
September 2022|albertnelson08
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your experience! We're very happy to hear that you enjoyed your recent stay with us. We do offer a variety of room categories, many of which feature views of 5th Avenue and the New York Public Library - we encourage you to select one of those options on you next trip to NY!
Fantastic Stay
Spectacular boutique hotel adjacent to Bryant Park with friendly and extremely helpful staff. In particular, DJ at the front counter provided exceptional service. The room is spacious with tall ceiling, clean, and well-designed; simple yet elegant in every way. The Bar Downstairs serves delicious...
Read More
September 2022|CJOSEPH888
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your review! We're delighted to hear that you enjoyed your experience with us, and that our team helped make your stay more comfortable and memorable. We look forward to welcoming you back again soon!
Design, comfort, space and luxury
Mix of design, huge space and luxury for a wonderfull night. For sure, I will recommand this place to anyone looking for a privilegied experience. The beds are perfect, the bathroom is amazing and the view on the city trough very large windows promise an unforgottable visit.... ...
September 2022|AlainD2409
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're very happy to hear you enjoyed your experience with us, and look forward to welcoming you back on your next trip to New York.
Wellness suite
We stayed in a Wellness suite. We particularly wanted to try the Mirror. However there was no bar or stationary chair to use as support. The room otherwise was spacious and well appointed. No one told us the bed softness was adjustable and it was uncomfortably hard. ...
September 2022|Les Z
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Les! We are glad to hear you enjoyed your stay in our Wellness Suite, and will make note of your additional comments to our team. We hope to welcome you back again soon!
Location Location Location
The hotel is at 41st and 5th Avenue. It is across the street from Main Library and Bryant Park. Our overall experience was fantastic. Rooms are spacious, the staff is extremely user friendly. This is a very well maintained hotel ...
September 2022|Arnold R
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for sharing your review, Arnold! We're delighted to hear that you enjoyed your accommodation and that our team helped make your stay more comfortable. We look forward to welcoming you back again soon.
Perfect location. Beautiful hotel.
The Andaz is a beautiful and modern hotel in the heart of NYC. The location in mid-town is ideal with easy access to Central Park, Grand Central, Times Square and Rockefeller Center. The staff are always thoughtful and pleasant. We always love our stay and hope to be back soon. A+...
September 2022|Cruiser36469806841
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your recent stay with us, and even more that our team helped make your experience more memorable and comfortable. We look forward to welcoming you back again soon.
NYC Mother/Son Summer getaway
Andaz had the perfect location to get around NYC and helpful staff. For NYC rooms, they were big and liked that there was space for a separate sitting room and the bedroom, with lots of charging spots and storage space. Bathroom was big and had hooks. We were off the 42nd street side so relatively q...
Read More
August 2022|954kristenn
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Kristen! We're very happy to hear you enjoyed your stay with us, and look forward to welcoming you back on your next visit to NYC.
Great hotel
Spacious, stylish rooms (and bathrooms) , elegantly low-key entrance and reception area. Super fitness room with latest tech. Location absolutely perfect for family vacationers. We love this hotel and keep coming back. ...
August 2022|afwafw123
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, afwafw123, for sharing your experience with us! We're thrilled to hear you enjoyed your stay, and are happy to welcome you and your family back again on your next trip to NYC!
Great hotel and great location
Excellent location and an excellent hotel. The 12 ft ceilings made a world of difference. The room size for a New York city hotel was huge. Had a great view of the library. Totally recommend staying there. ...
August 2022|Anil P
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Anil P! We're very happy to hear you enjoyed your spacious accommodations, and look forward to welcoming you back again soon.
Solid
Breakfast was excellent. All staff helpful and kind. Room was clean and pleasing to stay in. Great view also of the library. Would definitely stay another time if possible. Being also a globalist and using points to get parking comp'ed is a huge plus ...
July 2022|Hanselsolo
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear Hanselsolo,
Thank you very much for sharing your experience with us! We'll be sure to share your kind words with our team, and look forward to welcoming you back to Andaz 5th Avenue on your next trip to NYC.
The BEST
It’s the best place to stay in NYC. Price is so reasonable and location is so great. I especially love the foot basin. I kept going back to the hotel between my schedules. The shower devices were so good and drain system was very proper. I already miss it so much. ...
July 2022|Wonhye S
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear onehey,
We're glad to hear you enjoyed your experience with us, and that our room's amenities helped make your stay more comfortable. We look forward to welcoming you back to Andaz 5th Avenue again soon.
Great stay in nyc
Andaz is always my favorite hotel in hytta! And this 1 in 5th Ave is really good, loc, room and everything is perfect! Most of attractions in manhanttan can walked from hotel, room is quite, the light is perfect!...
July 2022|zikunfan
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear zikufan,
We're very happy to hear you enjoyed your recent stay, and appreciate you taking the time to share your experience. We look forward to welcoming you back to Andaz 5th Avenue again soon.
View Suite On The 14th Floor Of the Andaz
Wonderful location, great views, good service, very clean and elegant. From the moment I checked in, the experience elevated. I stayed in the 5th Avenue Suite on the penthouse 14th floor. There are few views in the city that can match this suite, truly on top of the most fabulous city in the worl...
Read More
July 2022|Shaun A
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear Shaun,
Thank you for your review! We're delighted to hear you enjoyed your experience with us, and look forward to welcoming you back to Andaz 5th Avenue again soon.
Special Hotel at 5th Avenue
I stayed at Andaz with my family. The location is perfect. The rooms are beautiful, spacious, clean and very comfortable. I’m sure me and my family will stay at Andaz 5th Avenue next time we come to New York....
June 2022|Cruiser159516
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for review, Cruiser159516! We appreciate you sharing your experience with us, and look forward to welcoming you and your family back to Andaz 5th Avenue on your next trip to New York!
1st time in NY
Staff was very helpful, every time we called for something was done right away. One of the staff members went out of his way to the across the street to get us a cab. I would definitely stay here again ...
June 2022|rshakhmurad
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, rshakhmurad, for your kind words about your recent stay with us. We will be sure to share your experience with our team, and look forward to welcoming you back to Andaz 5th Avenue again soon!
Great hotel
Great service, beautiful room, fantastic location. Love staying here every time I am in NYC. The staff are kind, friendly and incredibly helpful--all the staff--maintenance, front lobby, housekeeping. The Andaz is one of the best parts of any stay I've had in the city. ...
June 2022|kferguson2022
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear kferguson2022,
Thank you for sharing your experience with us - we will be sure to share your kind words with our team, and very much look forward to welcoming you back to Andaz 5th Avenue on your next trip!
Great location, great staff and great rooms
The Andaz 5th Ave. is a great location uptown and downtown as well as being close to grand central and broadway. I would stay here again for sure. Rooms are spacious and showers exceptional. The check in process is very easy and feel very safe having room card only elevators. Gym was fine, but ...
Read More
June 2022|Lucianaramsey
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Hi Lucianaramsey,
Thank you for your review of your recent stay! We appreciate your kind words and look forward to welcoming you back to Andaz 5th Avenue again soon!
Feedback Andaz 5th avenue
staff service was excellent from the moment we walked into the hotel; rooms was well appointed and clean- loved having access to complimentary water and soda and snacks in rooms- and loved having staff offer us water in lobby at all hours and having 2 newspapers in the lobby to pick up and re...
Read More
June 2022|loupastorini
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear loupastorini - thank you for sharing your recent experience. We're happy to hear you enjoyed your stay and your room's amenities. We look forward to welcoming you back to Andaz 5th Avenue soon!
Perfect for meetings
100% recommend business meetings or functions be held here. Staff is unmatched, food is phenomenal, rooms are so comfortable and clean and you cant beat the location. The meeting rooms are great and the library view is perfect. ...
June 2022|jb53015
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear jb53015 - thank you sharing your kind words about your experience. We'll be sure to share them with our team, and look forward to welcoming you back to Andaz 5th Avenue again very soon!
Perfect Manhattan Hotel
Great, clean, spacious room. Excellent room service (not in boxes and a bag! actual plates, glasses and all the condiments). Comfortable beds. Fun foot bath. Great location. Easy to walk to Times Square, theater district and so much more. We will absolutely stay here again....
June 2022|321michelleq
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear 321michelleq - thank you for your review. We're happy to hear you enjoyed your stay, and found your room comfortable and well-appointed. We look forward to welcoming you back to Andaz 5th Avenue again soon!
Great service great staff
Everything about this hotel in excellent. The staff are responsive and anticipate needs. Room service was extremely prompt and food choices were excellent. All staff members greeted me in the hallways and lobby. I could not be more pleased with Andaz 5th Avenue. ...
June 2022|David M
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Dear daveminear - thank you for sharing your experience with us. We're glad to hear you enjoyed your stay with us, and look forward to sharing your kind words with our team. We hope to welcome you back at Andaz 5th Avenue again soon!
Best hotel in NYC and the best staff
good experience in this hotel location was good staff was very helpful. We wood definitely come back to the hotel and recommend to my friends and family. Even the bar in the restaurant in the hotel makes the best cocktails in NYC. ...
May 2022|allrahul
Andaz a literary bonus
Interesting boutique hotel in a perfect neighborhood. Proximity to Grand Central and the beautiful main branch of the New York Public Library. Entrance on Library Walk a quiet side street for this area....
May 2022|megnix2022
My new favorite Hyatt in NYC.
Great location. Great service. Overall excellent.
Staff were pleasant and cared. Wonderful amenities for globalists. Suite had a terrace overlooking city. Being in the heart of New York City across the street from Bryant park was a huge plus as well....
May 2022|BigTuna1
Perfect Location with stellar service
My first stay here at Andaz 5th Avenue. Rooms are well appointed, location is perfect for short walk to theaters, Bryant Park. Right on 5th avenue for shopping. The staff really make the difference. Everyone truly cares about your comfort, enjoyment, anything they can do to help, with a smile on ...
Read More
May 2022|Passenger31655771663
Great stay!
Amazing staff. Loved every minute at the Andaz 5th avenue. Beautiful hotel, amazing location with unbelievable staff. As a globalist I was upgraded to a loft suite. Amazing breakfast as well. Highly recommended!...
May 2022|nyc773
Great place, service and location
You can't beat the location, room size and service. Don't take a chance somewhere else. This is the spot if you want to be in midtown Manhattan. Walking distance from Time Square, Central Park, Rockefeller center, dinning, etc. ...
May 2022|Climber41543542893
Great Location
The hotel staff was courteous and helpful. Room was clean. Was offered late checkout as a Discoverist member. The restaurant on site is pricey but the food is great. Had both breakfast and dinner. Cocktails were the best ...
May 2022|Carmeleta P
Great hotel location & wonderful service!
Recently stayed at this Andaz location in NYC. Staff was very kind and accommodating. Room was as expected, very good size, clean and neat. I will stay at this location again.
Note: the resturant and bar are not open on Sundays & Mondays, which was too bad, but the Bryant Park grill (across the str...
Read More
May 2022|meaghantower
A Mid-Town Gem!
Always a comfortable stay with a hip, modern NYC vibe. Convenient to everything Mid-Town has to offer without pretention. The bed is ultra comfy, the rooms are super clean and quiet, and the staff is quietly professional. It's been our hotel of choice for five years and will continue to be in the fu...
Read More
April 2022|flamingoeventz
Best of the best hospitality and cleanliness
Best of the best hospitality and cleanliness and I wish I could stay longer. I recommend staying here and it’s the best experience and breakfast is delicious and served clean and it’s a 5 star experience ...
April 2022|rkunapareddy1
Hyatt Globalist Treatment truly appreciated!
Awards stay and everything was great! Reservation requested non-feather pillows (a little joke w us because it never happens) but when checked in it was actually done. Complimentary parking, complimentary made-to-order breakfast and upgrade to a room with an amazing view of the NY Library on 5th A...
Read More
April 2022|sanapolle
Excellent - Great place
If you are looking for a larger room or Suites - this is it! We stayed in a suite and was large - very contemporary vibe which we like. Hotel staff friendly and helpful. Breakfast was real good -
Although menu was simple but still good....
April 2022|489rajeshs
Great stay
Beautiful hotel and excellent service. I would stay again. I would recommend. The hotel staff was exceptional and so was the location at Bryant Park. The room was incredible too. I would definitely recommend. ...
April 2022|moniqueschreijer
Can’t be beat
Being a hotel patron in many parts of the world the Andaz 5th ranks amongst the best. With a boutique feel it never feels like they are overwhelmed and understaffed which is something that many hotels and restaurants are feeling these days with the customer receiving the brunt. Andaz makes you fe...
Read More
April 2022|klw262022
Exceptional hotel in very convenient location
I like everything about Andaz 5th Avenue, starting with the location and ending with room sizes. The staff will go above and beyond to accommodate your requests. The in room breakfast as good as it gets....
April 2022|ArtakH
April mini vacation
Great place in NYC! Location and great customer service! A must place to stay if you are traveling via train and going into Grand Central Station. Close proximity to many great destinations! Beautiful space...
April 2022|ejs22
Super nice hotel in perfect location
Had a great weekend stay at the Andaz. Rooms are chic, well appointed and large by NYC standards. The overall vibe is terrific, service is outstanding and the restaurant downstairs is fun with very good craft cocktails. ...
April 2022|Bwugs
You get what you pay for
Very nice property, staff is friendly and respectful and ready to help with anything (but stays out of your way). Extremely comfortable beds/bedding. Excellent location convenient to up/mid/and downtown. Spacious accommodation. Soundproofing is better than expected on 5th avenue side. Hard to think ...
Read More
April 2022|Tim M
Amazing Staff, Pristine Hotel, Above Expectations
Outstanding Hotel. 5/5 on the following: cleanliness, service, quality of room, location, comfort of bed. The team at Front Desk and Sales were above expectations. I have no doubt this will be the first hotel I look at in NYC going forward for business or personal travel....
March 2022|tofar260
Good choice always
Yes it is a bit more pricey than some other hotels but for that you get bigger and quieter rooms with excellent service. Like the location on 5th and 41st although the entrance is somewhat hidden. The wine happy hour adds a nice touch. The Andaz chain is my go to one in cities where they have one. ...
Read More
March 2022|Nickfrom_WAS
Great hotel
We had a wonderful stay here with our two teenagers. Staff was friendly and helpful and rooms clean. Free morning coffee and evening wine was a nice touch. Great central location. Splurge on a 5th Ave terrace or balcony- great view of the city....
March 2022|alib19899
A great stay in NYC at Andaz on 5th
We stayed at Andaz over the weekend visiting NYC for kids vacation. We really liked the understated luxury rooms and hotel amenities. Breakfast was very good at the Bar Downstairs and above all, customer service was excellent. Gym was decent for a good workout....
February 2022|Prasad T
A Midtown Gem
The location across from the New York Public Library is close to the Theater District. For walkers the West Village and the Meatpacking District hold excellent dining and shopping options. Young families and numerous leashed dogs give the area a vibrant atmosphere. Andaz associates create a very pos...
Read More
February 2022|paulbl2015
NYC Weekend
Wonderful stay at a great location! Front desk staff are both welcoming and exceptionally helpful. Modern, sleek facility located in the heart of NYC, right across the street from NY's iconic public library and close to many historic attractions and subway access. Enjoyed in both an in-room diner an...
Read More
February 2022|vpoponi
Excellent property in Manhattan
Recently completed a excellent stay at the Andaz on 5th Avenue. The property is located centrally in Manhattan right across from Bryant Park. I was told it was a department store many years ago and converted into the Andaz. Rooms with lots of light due to the floor to ceiling glass. As Globalist, we...
Read More
February 2022|CS2110
Awesome hotel in great location
The Andaz was fantastic! The room was well appointed, very clean and comfortable. The bed and bedding were excellent. We slept well and enjoyed every minute. Don't hesitate to book your stay. We will be back!...
February 2022|Michael M
New York Vacation
This hotel is perfectly positioned for a leisure visit. Very close to most major attractions including Broadway. Rooms are large, quiet and extremely comfortable. Concierge staff couldn’t do enough to help. Recommended without reservation...
January 2022|Anonymous186342
Amazing hotel and staff
The staff and hotel are warm and welcoming. The amenities are perfect and the hotel clean and safe. No noses sticking out from masks. Perfectly located for a business shopping trip to the garment district as well as walking to just about everywhere. ...
January 2022|Chris T
Amazing stay at Andaz!
We stayed for one night at the Andaz 5th avenue to enjoy a day of shopping and to see a show. The staff was amazing and very helpful and went out of their way to make us feel welcome. It was great to see that you can still find good service in this time of Covid. We stayed in a 2 bedroom suite and t...
Read More
January 2022|sjkim
A wonderful stay in NYC during COVID
Reception, parking and room service exemplar. Great staff. Good management for check in with vehicle in busy Manhattan. Parking was handled easily. Staff was friendly. Great wine tasking. Good lobby coffee. Checkout efficient. ...
January 2022|James R
Amazing in the midst of Omicron
I booked this trip last February knowing the world would be in a different place with the pandemic and nyc would be back to its old self. A day before I flew to nyc Covid infections skyrocketed. I’m still going to nyc! Andaz welcomed us and made us forget all the craziness of the outside. Super coz...
Read More
December 2021|Nicole T
Outstanding Hotel
We go to this hotel every year at Christmas. The hotel is ideally located for broadway and Radio City Music hall and all the wonderful Christmas lights and Macy's. The staff is outstanding the hotel is beautifully furnished with marvelous views and always spotlessly clean. We wouldn't stay anywhe...
Read More
December 2021|debralp2016
Excellent Hotel and Great location
The hotel staff was very attentive and helpful. Thank you to everybody. Specifically-Front Desk : Elain, Clay, & Anderson, Room Service: all staff and thanks to Mr. Shamu. For tourists, the location is very well located. We walked everywhere,...
November 2021|nmuk2021
Andaz work trip with family
This hotel had a great balance of work features and daily routines (great internet, gym, desk layouts), plus was fully functional and inviting for older children (18-21). Design was very hip yet comfortable, and made you feel invited, and not cold or unwelcoming which some boutique hotel designs te...
Read More
November 2021|jimmytmack
One of the best hotels in NYC
Andaz 5th Avenue is one of the best in NYC, from the design to the location to the service and beautiful rooms, everything is top notch. The Wellness suites with deep soaking tub are to die for! My first choice whenever possible. ...
November 2021|aodiggs
A Great Weekend Staycation
My wife and I are NYC residents but decided a weekend stay here to celebrate our birthdays was just what was needed. They did not disappoint- especially the size of the non-suite king room which is huge by NYC standards.
As expected, the staff is friendly and helpful.
The bed was very comfortable ...
Read More
November 2021|stenro
excellent stay
this is the second time we have stayed here and we enjoyed our stay, front desk staff are very friendly and helpful. housekeeping is great. rooms are big, clean and beds are comfortable. location is great too....
November 2021|mpchiongbian
Awesome Stay
Excellent hotel, clean & very comfortable. All staff was extremely kind and helpful. It was nice to have water & soda with no extra charge. I enjoyed having a small bar in the room, so we didn't have to go some where else....
November 2021|leslie359
Another wonderful stay at Andaz 5th Avenue
I have stayed many times at this Andaz property and have always been pleased with the condition of the rooms and the excellent service from the front desk and managers to housekeeping and room service. I feel everyone genuinely cares about the guests and tries to make the stays as pleasant as possib...
Read More
October 2021|steveQ5406AE
Another excellent stay post pandemic shut down
Second trip there since last July. Stying for business but this trip my wife joined as well, excellent suite, great service from check in, to room service, house keeping, Resturant. All the way to checkout.
They are doing a very good job with COVID health and safety protocol too.
My wife can’t wait...
Read More
October 2021|vownjazayeri
Beautiful hotel with excellent staff .
The hotel is chic and well located. The room was clean and the staff was attentive. We had a great view of the library and the location next to Bryant Park was ideal. We enjoyed the smaller hotel feel without the hustle and bustle of some of the NYC hotels. Room service was available if we did not ...
Read More
October 2021|Debbie H
Wonderful experience
Everything is wonderful here. The staff are helpful, the design is unique, great beds, big bathrooms, perfect blend of contemporary, classy, architectural, artsy and unpretentious. Great pillows too. The location is perfect ...
October 2021|Vacationer607057
Amazing hotel near Bryant Park
We spent a weekend at the Andaz and it was a great experience. The hotel is very modern and stylish with a friendly staff that was always there to help. Make sure to ask for a city view room at a high floor to get the full NYC feeling! Our room faced the Public Library and you can spend hours just p...
Read More
September 2021|Stephan S
New York during 20 year Anniversary of 9/11
Professionals greeted us and continued with warmth and kindnesses from check-in to check-out. Helpful, kind and provided great guidance. The only suggestion it to have a variety of snacks in the rooms...as a bag of chips for 4 days is a bit of a reach. Maybe that's why there is a scale in the bat...
Read More
September 2021|chefmarlasproducts
Top notch hotel experience
As soon as we entered the property we felt like we were family.. we know the property has many guests but the service wasn’t rushed and the hospitality was really extraordinary.. overall it was a wonderful experience,, we totally recommend this property!...
September 2021|benillumina
Favorite Hotel in NY
Always stay at the Andaz in NY. The staff is friendly, the rooms are unique and quite large for NY. The valet parking is back which makes it easy to get ina nod out of the hotel. Although the restaurant doesn’t open until 9/16, the room service breakfast was terrific.. I continue to love this hotel!...
August 2021|165PeterL
CHILL OUT W/ HIGH CARE SERVICE AWESOME FOOD AND LATEST LUX
7th stay here FIrst since COVID. The customer service team is proactive to make sure you are comfortable. Rooms and decor/high ceilings make mellow mood. Food is awesome. Restaurant will reopen but breakfasts (until 11:00) by room service are AWESOME try avocado toast. Great espresso drinks and mak...
Read More
August 2021|313markwh
Beautiful Hotel
Great experience, great food, convenient location. Staff was attentive, rooms are unique, beautiful and clean! The staff took every opportunity to make sure I had everything I needed and it was much appreciated....
August 2021|amymorehouse
Great stay at Andaz on 5th
Great location right next to Grand Central Station, Bryant Park, and elite 5th Ave shopping. The free non-alcoholic beverages is an underrated plus in the NYC heat. The 1 bedroom suite with balcony was spacious with an extremely comfortable bed. Only a 10 min walk to Time Square so you’re close e...
Read More
August 2021|thallbourg2021
Great hotel in the heart of the city!
We recently stayed at the Andaz on 5th. Great customer service and location. We had the corner suite so lots of room. The complementary wine in the afternoon was good. Will definitely stay again. Thank you...
August 2021|Hemstdot
WOW what a great room
We walked in to the room and saw right through the glass and chrome closet, it was wonderful The room was very spacious and the bathroom was really something. We had one of the greatest showers ever!!....
July 2021|karoledean
Great stay
Amazing hotel, with spacious rooms, in a great location with very friendly and attentive staff. Convenient valley parking. Free happy hour drinks for the guests. Certainly will plan to stay there on another trip to NYC...
July 2021|TraveLounger
Fantastic Hotel with GREAT service!
My wife, my dog and I stayed for 3 nights. The rooms are much larger than normal NYC rooms. As a Hyatt Globalist, I recommend this hotel as the top option, even better than the PH NYC. The service is better and the food options are better, especially when they bring back the Lemon Ricotta pancakes. ...
Read More
July 2021|ryany398
Amazing concept
Location is great along 5th Avenue
Staff are amazing, welcoming , helpful specifically Elain
Service and hotel concept is unique,
Kids enjoyed the Mirror with virtual Gym classes
Room size is spacious , corner unit, full of light
One of the best experience ...
July 2021|Cosmopolitan101742
Perfect hotel and location for a NYC get away
Great location. Big rooms and suites. Beds very comfortable. Walking distance to EVERYTHING near Midtown/Time Square and Central Park. Cleaning staff were excellent as were front desk/lobby staff. Would repeat if in New York City again....
June 2021|davelH8233FH
New York trip
Great location close to everywhere in town. Very clean hotel. Just gets a lot of noise during the night so hard to sleep if you're not use to it. No restaurants during covid . Staff are very helpful and polite....
June 2021|nazymb36
Awesome Stay
Having family and friends uptown and downtown NYC, mid town was the perfect location for everyone to get too easily. It was a bit away from the hustle and bustle with a great view of the NY public library. My 12th floor room cleared the roofline, so the skyline was gorgeous and high enough away ...
Read More
June 2021|gigicoh
Amazing!
My 5 friends and I stayed in the Empire Terrace suit for my best friend’s bachelorette party. The room was above par and the view was to die for! Definitely worth it and now we even want to stay there again for New Year’s Eve! ...
May 2021|jssim95
One of the best hotel experiences that I have had
The Andaz was beautiful, convenient, approachable, and exceeded our expectations. They were prepared to meet all COVID precautions but did so in a way that was not the focus. The staff were friendly and available. The breakfast room service was very good. The room was a generous size and quite comfo...
Read More
May 2021|christineteipensmith
Excellent accommodations and even better staff!
Given we are in the midst (and hopefully near the end) of a pandemic, I know how hard hit the hospitality industry has been. The staff could have been down, lamenting the situation…but they were just the opposite. They were genuinely cheerful, helpful at every turn, and went out of their way to assi...
Read More
May 2021|tonybarolo
Beautiful Suite and Even Better Service
The hotel provided water, chips and chocolate in the lobby which was amazing for being on the go. The staff was attentive and helpful with us and the guests also staying there for our wedding weekend. The bed was very comfortable. I would definitely recommend....
May 2021|stephanienyc5
Excellent Hotel, great location
Absolutely love my stay, I am a New Yorker and stayed here for business reasons. We had an incredible experience, everyone was professional. the location is also great, literally central to everything. ...
May 2021|happywifehappytravel
Best property around!
Always clean, always attentive! I stay in hundreds of hotels per year and this property is second to none! Great gym and clean! The location is good but great for those who want to be on Fifth Avenue. ...
April 2021|G1196NDcharlesc
Great stay, location
We enjoyed our five night stay at this property. It was our first hotel stay since COVID and we felt very safe with temperature checks at the door, and lots of hand sanitizer and no-contact options. The room was very comfortable and the hotel overall was in a perfect, central location. This hotel wi...
Read More
April 2021|Mdav83
Excellent staff and location
We arrived very early and the staff was able to get us into a room. The staff was always very friendly and helpful.
The location is walking distance to Times Square, Empire State Building, and Grand Central Station.
Rooms were modern, spacious, and our suite had a kitchenette and large bathroom.
Com...
Read More
April 2021|DanforTravel
Beautiful Property
The design and of my suite dazzled. I have traveled frequently and widely, and this hotel stood out. The staff were helpful and friendly at all times. I appreciated the nearly full-service gym and the excellence of the room service options. All in all, one of my favorite hotel stays. ...
April 2021|AEOishere
Excellent stay in a great NYC location
We stayed at the Andaz during the week. The rooms are large and comfortable. The fitness center is well equipped. Only room service was available for food, but the breakfast we had was good and the eggs and bacon were hot and tasty. The location is superb, plenty to do around the hotel, even during ...
Read More
March 2021|Connector813271
Luxury on 5th
Killer location - stayed in the Andaz Suite, it was huge with beautiful views down 5th.
Bathroom/shower was incredible.
Motorized shades
Two TVs , one in LR & bedroom
We loved loved LOVED our stay. Issac was awesome, such a great example customer service and attention to detail ...
March 2021|Travelinggirl1874
Excellent food and service; excellent adherence to COVID-19 protocols
The staff at Andaz does an amazing job. The food, room, and service were gold-star. Every member of the staff goes above and beyond to make sure you have an amazing experience. Traveling during the pandemic has been difficult, with many hotels cutting service and the concern about hotels not followi...
Read More
February 2021|Yvette S
Very good hotel great location
Rooms are " American" noisy, you hear slamming doors and everything or the corridor. Very good location, very friendly service, free water. very nice bathroom. Beds are extreme soft. Would be great to visit it again out of covid period and use the bar and restaurants....
January 2021|woutero588
Amazing stay!
Loved staying at Andaz 5th avenue! Very kind staff and they gave me a card and bottle of wine since I was there celebrating my birthday. Bed was super comfortable and the shower was EVERYTHING. I'd definitely stay there again....
January 2021|janibellrosanne
Love this NYC hotel!
I look forward to returning to this beautiful hotel and enjoying the welcoming staff. I highly recommend this place, but don’t tell too many people.
Great location!
I was told it became a hotel around 2010 after taking over the old Tommy Hilfiger headquarters building and doing a beautiful transfor...
Read More
January 2021|Scenic89997
Andaz stay-excellent!
Had a great stay at Andaz 5th Ave. Beautiful hotel and location. The contactless check was impressive and flawless. As a healthcare worker it was great to have a night relaxing in a wonderful hotel. Will definitely be staying again. ...
January 2021|samanthacook0308
Amazing location.
Perfect place for my family to spend NYE together. The location can’t be beat. The suites felt like apartments, very spacious and extremely clean. We felt very safe and comfortable. Couldn’t have imagined a more perfect place for us to spend the time together. ...
January 2021|mvlaw1
One of the finest hotels and employees in NYC
The operations management team including Jonathan, Molly, Lauren, and Maria are determined to offer their guests an outstanding experience. They show great care for their guests and for their satisfaction. A special thanks to Mr Jonathan Russell for going above and beyond on multiple occasions to of...
Read More
December 2020|NYTiGeR
Great hotel and large rooms for Manhattan.
Beautifully appointed rooms with all of the amenities you could need. Very clean and elegant throughout. The staff is very friendly and helpful. Excellent COVID policies are in place to keep guests and staff safe....
December 2020|Eze W
Nice large space to stay and watch football during COVID, if TV had gotten channel.
Beautiful, large multi-room suite, which you pay for. Well-maintained and clean. Stayed a week for a staycation just before Christmas to enjoy local foods, room service and watch football with a friend. Viewing room was huge and comfortable and the bed is in another room, which I prefer in a suit...
Read More
December 2020|louisjam
Andaz 5th ave 3 week stay
Couldn't have been more impressed with my 3 week stay here. The Staff was over the top helpful and nice and the hotel was in amazing shape. I would recommend to anyone staying in NYC for business or pleasure!...
November 2020|661jack
One of my best experiences ever
My wife and I came to this location for a quick visit to NYC. The staff went out of their way to ensure that we have a good experience. They made a point of showing us how they were following the COVID protocol to the point that they supplied all guests free masks, hand lotion ... and chocolate for ...
Read More
October 2020|stevemT7463DI
Excellent place
Excellent place to stay. Wonderful staff and clean location. We would definitely stay here again.
We ordered a king deluxe room. Everything was clean and tidy. Hand sanitizers were everywhere so no need to worry about staying clean. ...
October 2020|nrudzwick
Trip was a great getaway with excellent service and COVID practices... the hotel is of the utmost level of cleanliness
We loved the hotel and appreciated the level of service and attention they provided us. They keep to a high level of COVID practices and follow the highest of standards, we will happily stay at the Andaz again, looking forward to our next stay ...
October 2020|rubbaf
Anniversary at ANDAZ
ANDAZ is a all around great hotel, Very friendly staff. I highly recommend the terrace suite. My French bulldog loved running around the outside terrace and getting pampered by the staff. I really appreciated the complimentary drinks and snacks....
October 2020|r00fer77
Another good stay
I regularly use Andaz globally and enjoy a high level of service from them every time. Their staff are second to none. Very professional, helpful and friendly. Wherever I travel I always look to see if there is an Andaz. ...
March 2020|Q1064REjohn
Owner Response
Andaz5thAvenue, Public Relations Manager at Andaz 5th Avenue, responded to this review
Dear Q1064REjohn,
Thank you for your kind words about our staff. We greatly appreciate your loyalty to the Andaz brand and look forward to welcoming you again soon! -Liz
Andaz 5th Ave stay
This hotel exceeded my expectations , ideal location for everything ,shopping, sight seeing , restaurants etc.
We returned with our bags on a few occasions from 5th ave to drop off and continue with our shopping.
The best hotel i have stayed in recent visits to the USA....
March 2020|yasmin2022020
Owner Response
Andaz5thAvenue, Public Relations Manager at Andaz 5th Avenue, responded to this review
Dear yasmin2022020,
We are so happy to hear that we exceeded your expectations. Our hotel is conveniently located on 5th Avenue, which puts NYC's top attractions and the best shopping steps from our front door. We hope to see you soon! -Liz
Superb!
Excellent service. Will definitely stay again! The staff was very courteous and rooms where very clean. Bed was comfortable. My wife and I slept better in the Andaz suite then we do at home. There was a few issues with the valet and staff took care of it immediately and they where very accommodating...
Read More
February 2020|robF7320IO
Owner Response
Andaz5thAvenue, Public Relations Manager at Andaz 5th Avenue, responded to this review
Dear robF7320IOm,
Thank you for taking the time to write a review. We apologize for the issues you encountered with our valet service and are happy to hear our staff was available to address your needs. We're happy to hear you slept well! -Liz
Fifth Avenue with Wonderful Staff and Location
An Andaz Host and Concierge will provide helpful ideas with careful anticipation to avoid future issues such as an umbrella offer to avoid a shower during a walk. The rooms with 12 foot ceilings are spacious and very well maintained. The location across from the New York Public Library invites a vis...
Read More
February 2020|paulbl2015
Owner Response
Andaz5thAvenue, Public Relations Manager at Andaz 5th Avenue, responded to this review
Dear paulbl2015,
Thank you for taking the time to write a review. We are happy to hear that our Hosts who know every corner of the city were helpful in pointing you in the right direction. Our location certainly makes it convenient to catch a Broadway show. We hope to welcome you back sometime soon! -Liz
GREAT HOTEL
I was impressed by the hotel & staff, it was a great overall experience.
Great location, new and super clean rooms, and extremely friendly staff.
Check in and out take less then 2 minutes and they even give you a souvenir.
Asked for pillows to be softer and they were immediatly changed....
February 2020|Lovetotravelmpb
Owner Response
Andaz5thAvenue, Public Relations Manager at Andaz 5th Avenue, responded to this review
Dear mpbuchi,
Thank you for taking the time to write such a nice review. We appreciate your positive feedback regarding our staff and are happy to hear checking in and out was a seamless process. Until next time! -Liz
Recent visit
Stay at many Hyatt’s across the globe. In terms of New York Hyatt’s this is definitely my number 1. I have stayed at them all. The room, service and Breakfast our top notch. The room size is especially appreciated.
...
January 2020|Dominic B
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear dominicb3024,
Thank you for your loyalty to Hyatt. We are thrilled to be your hotel of choice in NYC. We appreciate you taking the time to write a review and look forward to welcoming you back soon! -Sarah
Great hotel in great location
We stayed for nearly 2 weeks at this lovely hotel. We had a 5th Ave suite overlooking the Public Library - incredible views of the lights of NYC. The room was really comfortable - great amount of space for a longish stay and the kitchenette was much appreciated in terms of storing nibbles. Free Ne...
Read More
January 2020|Mike594
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Mike594,
We are so happy to hear you enjoyed your long-term stay with us. The views from our 5th Avenue Suite are truly unbeatable! It is great that you took advantage of our amenities like our complimentary mini bar, the kitchenette, and Fitness Center. We look forward to welcoming you back in April. Please do not hesitate to reach out if there is anything we can do to customize your stay prior to your arrival. - Sarah
First rate
From the moment we checked in and were upgraded I was exceedingly happy with our stay. The hotel is ideally located, staff was great. The bar didn’t open till 5 but besides that it was all good. I plan on returning ...
January 2020|abramsm2019
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear abramsm2019,
Thank you for your review. We are happy to hear you were upgraded and enjoyed our central location in Midtown Manhattan. Hope you enjoy The Bar Downstairs during your next stay! Until then... -Sarah
incredible hotel and location
incredible hotel and location. the hotel is beautiful and allowed a super early check in. the staff was really kind and helpful, i had a great stay and will undoubtedly stay again when i go to new york again! ...
January 2020|laurita2017
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Hi laurita2017,
Thank you for your kind words about our staff. We look forward to welcoming you back sometime soon! - Sarah
Outstanding hotel in prime location
With so many hotels to choose from in New York City, we don't hesitate to say the Andaz is always our first choice. They never disappoint. Rooms are generous size, clean and packed with amenities to decompress from the busy streets. The staff is outstanding, friendly, helpful, and efficient. Treat...
Read More
January 2020|CT_family_0f_five
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear CT_family_0f_five,
Thank you for your loyalty to Andaz! We're happy to hear you enjoyed our quiet sanctuary off 5th Avenue and enjoyed our complimentary mini bar. We also appreciate your kind feedback regarding our staff. See you soon! - Sarah
NYC Visit
Great place to stay in NYC at a really nice location. The contemporary design of the hotel and rooms were very unique. Really enjoyed the accomodations and the hotel staff was extremely helpful. Would highly recommend it the Andaz....
January 2020|rdantonio348
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear rdantonio348,
Thank you for taking the time to write a review. We appreciate your kind words about our staff. Hope to see you sometime soon!
- Sarah
PF2020
I have been staying here for 11 years and will not stay anywhere else while in NYC. The staff always remembers me and my preferences and goes above and beyond to make my stay fell like home. The staff has been there as long as I have been coming and that says a lot about the consistency and hospital...
Read More
January 2020|Erin W
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Erin W,
We are so happy to hear that we are your home away from home. It is wonderful to hear your feedback about our team as we take pride in customizing our guests’ stays. We look forward to seeing you again soon!
- Sarah
Nice stylish hotel
Room was contemporary and very clean. Check in process was painless. Restaurant was very convenient, service at restaurant was ok. Staff at hotel was very friendly and helpful.
I will stay at Andaz again. ...
January 2020|billgibs0n
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear billgibs0n,
Thank you for taking the time to write a review. We look forward to welcoming you back soon!
- Sarah
Great hotel in a great location
This hotel was excellent. It is in a perfect location, close to everything in NYC. I highly recommend staying here. The rooms are spacious and clean and modern. It is walking distance to every landmark in NYC...
January 2020|LAGBP
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear LAGBP,
We are ecstatic to hear you and your family had a wonderful time with us. Our convenient location definitely makes it easy to explore all areas of NYC!
- Sarah
New York Fun
Wonderful hotel. Great location in Manhattan. Superior staff. Free coffee in the a.m. I was traveling with my 12 year old grandson and he loved that non alcoholic drinks and snacks were free. And I enjoyed free wine in the evenings.
The views from our room...awesome of midtown Manhattan. Great Re...
Read More
January 2020|404terrik
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Terri K,
Thrilled to see that you and your family were able to enjoy all aspects of our hotel, especially our complimentary amenities and services! Hope to welcome you back again soon.
- Sarah
Andaz Hotel in December 2019
A really great place to stay closer to Midtown! This boutique hotel is one of Manhattan’s best kept secrets! Very clean, well staffed, rooms are state of the art and roomy! The shower is the best part too. We loved the basement restaurant despite it being a bit pricey but typical of most good pl...
Read More
December 2019|Explorer21249399927
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Explorer21249399927,
We’re thrilled to hear you had a wonderful time and enjoyed all aspects of our hotel, including our restaurant, The Bar Downstairs. Until next time…!
- Sarah
Daughter’s birthday trip to NYC
Everything was superb! The staff were so helpful and the rewards program is top notch . This was one of our favorite hotels in the Hyatt franchise. Keep up the amazing work! Thank you for making my daughter’s birthday so special ! ...
December 2019|strandj2019
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear strandj2019,
Thank you for the lovely review and kind words about our team. We’re so excited to have been a part of your daughter’s special day. We hope to welcome you and your family back again soon!
- Sarah
Great Place!
This was a weekend getaway for my sister’s birthday and Anderson made it extra special by making sure there was a beautiful bouquet of flowers and a bottle of Prosecco in the room waiting for us when we arrived! Ask for Anderson for any special requests because he will make sure it gets done. The An...
Read More
December 2019|MagneticEnergy
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear MagneticEnergy,
We’re overjoyed to have been a part of such a special occasion and glad that Anderson was able to ensure you and your sister had an exceptional stay with us. Can you please share your contact information with our reservations team at Jack.Pardue@andaz.com so we may be able to note your room preferences for next time?
- Sarah
Again and Again
great location , spacious rooms , breakfasts outstanding , friendly staff , this is my 4th visit to the hotel and it never fails , would highly recommend , midtown and in walking distance to major attractions , shopping and business offices...
December 2019|Alan L
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Alan L,
We’re thrilled to hear that you enjoyed all aspects of our hotel including our prime location on 5th Avenue. We truly appreciate your loyalty and we cannot thank you enough for continuing to choose us as your home in NYC!
- Sarah
Wonderful, relaxing stay.
Wonderful stay. From the moment we checked in and were welcomed with warm apple cider and sparking water, to the prompt attention we received when we had special requests for additional pillows and ice, the stay was relaxing. It was unfortunate that there was no loveseat or sofa to accommodate two....
Read More
December 2019|homesweethome2015
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear homesweethome2015,
Thank you for your feedback! We’re so happy to hear that you had a lovely stay with us. All of our guestrooms have a slightly different configuration, even within the same room type. Can you please share your contact information with our reservations team at Jack.Pardue@andaz.com so we may be able to note your room preferences for next time?
-Sarah
Another excellent stay
In the past 4 years, we have stayed at the Andaz 20 times. Sometimes, I book the rooms, other times...a family member or friend does. Regardless, every trip is special. The staff is consistently very helpful, knowledgeable and gracious. The rooms are spotless, well maintained and as efficiently ...
Read More
December 2019|Ana V
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Ana V,
We can’t thank you enough for your loyalty to not only Hyatt, but to Andaz 5th Avenue. We’re so excited and grateful to be your home away from home.Until next time!
- Sarah
Recommended
I would definitely recommend this hotel. The staff at check-in was pleasant, check-in was quick and easy, they held my luggage for the day, rooms were clean, lobby was inviting, check out was seamless. ...
December 2019|raquelnegron
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear raquelnegron,
Thank you for your review. We’re excited to hear that you had a wonderful experience with us!
- Sarah
Just right
Great location! Great service! The staff were helpful and polite. Nice quiet and clean room. It has a great breakfast and dinner menu including cocktails. We will definitely stay at Andaz 5th ave on our next time in NY.
Stayed 4 nights...
December 2019|RALPH P
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Ralph P,
We’re thrilled to hear you had a wonderful time with your family and had a chance to dine with us at our restaurant, The Bar Downstairs & Kitchen. We hope to see you again in the near future!
- Sarah
Andaz 5th Ave.
Always an excellent stay. It's our favorite hotel in NYC. The location is great and the rooms are very nice and modern. I know I'll get a very nice, clean big (by NYC standards) room. I usually get a great view, too....
November 2019|lauraj80ft
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear lauraj80ft,
Thank you for the lovely review! We’re excited to hear you had a wonderful time and look forward to welcoming you back again soon.
- Sarah
Great mid town location
Came for a family vacation. Clean large size rooms. Ours had a pull out couch bed for our son. The staff was super friendly. The location is across from Bryant park and Grand Central Station. Short walking distance to Rockefeller center. ...
November 2019|Becky B
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Becky B,
We’re so happy to hear that you and your family enjoyed your stay with us. Our location is definitely hard to beat!
- Sarah
ANDAZ...luxury style in any language
A luxury hotel in New York City with super location and a great staff. Property has a clean modern style. The positive environment leads to lots of smiles and a friendly atmosphere. Not the cheapest place in the area but the expense is well worth having a clean and efficient place to stay. We wil...
Read More
November 2019|lissnest
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear lissnest,
We’re ecstatic to know that you had a wonderful time with us. I hope that you got a chance to take advantage of and enjoy all of our complimentary amenities & services that are included with every guest’s stay. Looking forward to welcoming you and your family back soon!
- Sarah
Comfy, Quiet but close to Action
Very close to Times Square and short walk to Rockefeller Center. Great location! Very friendly staff. Extremely comfortable rooms. Can walk to Central Park but also an easy Uber/cab ride too. Highly recommend!...
November 2019|Chad K
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Chad K,
Thank you for your kind words about our team. Our convenient and central location definitely makes it easy to explore all areas of NYC!
- Sarah
Never fails to impress
Nice hotel, excellent location - away from the touristy crowd. And a great bar/restaurant in the basement. The service was also great as always. There are amazing things within walking distance - The sunrise mall right opposite, Muji, Benjamin Steak house, Times Square - everything is so close by...
November 2019|Manik J
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
I’m ecstatic to hear that you had a fabulous time with us! Our location is definitely hard to beat. We’re so glad you were able to also enjoy The Bar Downstairs. We look forward to welcoming you back in the near future.
Best - Sarah
Spacious comfortable rooms
Spacious comfortable rooms, great location, good room service food, quick check in and pleasant staff. Quiet even though overlooking street. Useful location for Grand Central and subway as well as shopping....
November 2019|charlesmathias
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear charlesmathias,
We’re so happy you were able to enjoy all aspects of our hotel, including our central location in Midtown Manhattan. Hope to welcome you back again soon!
- Sarah
Excellent stay in Midtown
Had a 2BR suite in the main building and a standard king in the separate (though connected) “tower”. The King room, while appointed similarly, lacked a little charm and comfort but was large and functional, no complaints. The suite has a great view of Library and 5th Ave and was where our family hun...
Read More
November 2019|johnvE4425UI
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear John V,
Thank you taking the time to write a review. We’re so happy to know you were able to not only enjoy our convenient location, but to take advantage of our 2-bedroom suite with your family. We hope that you will visit us again in the near future!
-Sarah
Awesome property!!!
Staff are amazing and take care of you!! Requested room service and came very fast..felt appreciated and food was excellent. Definitely will stay here again as my wife and I really enjoyed the modern look....
November 2019|Nesanel F
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Nesanel F,
Thank you for your kind words about our team. We greatly appreciate your loyalty to Hyatt as a Globalist and are excited to be your home away from home. We can’t wait to see you both again soon!
- Sarah
Excellent Location
This is our third stay at the Andaz 5th Avenue in 2019. We choose to stay here for the consistent quality, great service and excellent location. With so many options to choose from in NYC, we stick with the best once we find it. ...
October 2019|cd0dgen
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear cd0dgen,
We are happy to hear that our prime location in Midtown Manhattan and our exceptional service has earned your loyalty. We hope to see you soon!
-- Sarah
Amazing Hotel
NYC Rooms are small and uncomfortable. The room I stayed in here was spacious and larger than many of my friends apartments. It was elegantly designed and was nicely done. I enjoyed the room more than most times I have been to NYC. ...
October 2019|Roam52467472267
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Roam52467472267,
Thank you so much for your kind review! We are delighted to hear that you had a
wonderful stay, and were able to enjoy the spacious, loft-style rooms. Please come back
and visit us again soon.
Best -- Jack
Great hotel in a great location!
Rooms are big by NYC standards and the staff is excellent! Plus, you cannot best the location—close to Grand Central and Times Square but not too close. So you avoid the noise and bustle, but can still be centrally located. The Andaz is my go-to choice in Midtown.
...
October 2019|RaymondL316
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Raymond L,
Thank you for your kind words. We are so glad that we are your go-to in Midtown!
We are so happy to hear that you had a nice stay with us and enjoyed the spacious room. We are also pleased
to know that our staff was able to help accommodate you. We can’t wait to welcome you back soon.
Best -- Jack
Amazing!
Great location! Very clean and modern rooms. Comfortable beds. Love the bathroom! Staff and service 10/10. Quick check-in/out! Very close to Times Square and other attractions. Will definitely come back!...
October 2019|A9381ZIjulia
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear A9381Zljulia,
Thank you for your kind words. We are thrilled that you enjoyed your room and had such a lovely stay with us.
Our hotel is centrally located in the heart of NYC making it easy to explore Manhattan and it’s great to hear you reaped the benefits. We look forward to welcoming you back soon!
Best -- Jack
Small boutique hotel with large hotel amenities.
Great hotel. The location couldn't be better, far enough away from Times Square to avoid the chaos but close enough for easy walk to theaters. The room was comfortable, well designed, modern and spotless. Fitness center well equipped. Staff were helpful with every request. Excellent restaurant...
Read More
October 2019|414KenC
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Ken C,
Thank you so much for your kind words! We are so glad that you enjoyed our location, being in the
heart of Midtown Manhattan! We are so happy that you were comfortable in your room and that
you were able to take advantage of The Bar Downstairs and the Fitness Center! We can’t wait to welcome
you back soon.
Best -- Jack
Favorite Hotel in NYC
Andaz 5th is AMAZING - always is. I have stayed at this property at least 10 times if not more every time I come to NYC. I love it - perfect location on 5th and 42nd Street - amazing food in the basement - best staff - Mackenzie is a rock star - they are so good to their Globalist and loyal custom...
Read More
October 2019|TravelerNicole33
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear TravelerNicole33,
We can’t thank you enough for your kind words! We are so glad to hear that you
had a lovely stay with us and enjoyed The Bar Downstairs as well as our location!
We are thrilled to hear that Mackenzie was able to assist you, and we thank you for
your loyalty to not only our hotel, but to the World of Hyatt. We can’t wait to welcome
you back soon!
Regards -- Jack
Modern, clean, friendly hotel in perfect location
Loved every minute of the experience at this. The staff are very experienced at hospitality. The and rooms are so comfortable, yet with all the most modern conveniences. The food and service are superb. Highly recommend for any occasion. ...
October 2019|mabrown
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Mabrown,
Thank you so much for your kind words! We are delighted to hear that our staff was able to assist you, and that you not only enjoyed our rooms, but also our food as well! We hope to welcome you back in the near future.
Regards – Jack
Never disappoints!
The Andaz is our go-to property in New York. The proximity to Grand Central and Midtown is excellent. The rooms are comfortable and roomy and the bathrooms are enormous and beautiful! We used Hyatt points which made it a great value. If you are paying cost it is pricey but worth it!...
October 2019|Kathy C
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Kathy C,
Thank you for your kind review! We are so happy to hear that you had a pleasant stay with us and can’t thank you enough for your loyalty to not only Andaz 5th Avenue, but also with World of Hyatt. It is wonderful to hear that you were able to take advantage of our central location in the heart of midtown Manhattan. Please come visit us again soon!
Regards -- Jack
Suite upgrade made this trip
Huge room with full kitchen. Great location. New and clean hotel. Will stay again next time in NYC. Lots of places to shop and eat. Only 10 min walk to TIME Square. Friendly staff. Basement bar was a good addition, very busy so did not get to enjoy it. ...
September 2019|IndyD717
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear IndyD717,
Thank you for your review. We are so glad to hear that you had a pleasant stay with us and got to enjoy
some of the local attractions in our neighborhood. Before your next visit, we would be happy to assist in making a reservation at The Bar Downstairs and Kitchen for you! We hope to see you soon.
Regards,
Jack
Excellent hotel
Beautiful hotel conveniently located across the street from Bryant Park and 2 minutes from Grand Central. Easy check-in, exceptional service and beautiful and spacious rooms and meeting spaces. Comparable experience to the Park Hyatt....
September 2019|Irf7
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Irf7,
Thank you for your kind words. We are happy to hear you enjoyed our location in the heart of midtown Manhattan. We are delighted to hear that your check-in was smooth and that you enjoyed not only our rooms, but the meeting and event spaces in Apartment 2E! We look forward to welcoming you back soon!
Best,
Jack
Fantastic Boutique Hotel across in a great location
We loved our stay in the Andaz. Great location across from the NYC Public Library. Hotel bar & restaurant in the cellar was very cool atmosphere. Rooms are quite large. A bit pricey but we used our Hyatt points. :)...
September 2019|Ambassador74936
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Ambassador74936,
We are so delighted to hear that you had a nice stay with us and were able to use your Hyatt reward points. We thank you for your loyalty to the World of Hyatt family! We are happy to hear that you were able to make the most of our location, and also get a chance to indulge in our speakeasy bar and restaurant. The Bar Downstairs and
Kitchen is a hidden gem and we are so glad to know that you were able to experience the atmosphere.
We can’t wait to welcome you back in the near future!
- Sarah
Great Location
The hotel location was in the heart of everything. We were greeted by a friendly staff as we checked in, offered a bottle water and explained all features of the hotel. We checked in early with a option to wait for a higher floor level or take one that was available. The room was overlooking 5th ...
Read More
September 2019|Michael Y
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Michael Y,
Thank you for your loyalty as a Discoverist! Thank you for your kind words about our team. We couldn’t be more thrilled to hear that you enjoyed all aspects of our hotel. We hope to welcome you back home soon!
- Sarah
Excellent staff
Stayed here for a few days on a business trip. Great location. Staff were genuinely friendly,
you could sense the culture of service among every one of them that makes this a great place to stay. Would recommend this strongly. ...
September 2019|prsomasundaram
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear prsomasundaram,
So happy to hear you had a lovely time here on business. Thank you for your kind words about our staff! We hope you will consider staying with us again the next time you’re in town!
- Sarah
Phenomenal Hyatt Customer Service
Had a minor issue with the room, but had been taken cared of by the hotel's team and hyatt representatives.
The team was highly responsive and took good care of me and my business partner.
This is my go to hotel in nyc, the terrace suites are amazing. ...
September 2019|JkTouch
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear JkTouch,
Thank you for your loyalty! I’m thrilled to hear that you were able to enjoy the last few days of summer in our beautiful terrace suite! I’m also delighted to hear that our team was able to take great care of you. We can’t wait to welcome you back next time.
- Sarah
Our Experience Creates a Return Experience: Well Done Andaz 5th Avenue!
We are travelers who enjoy a great hotel experience. Andaz 5th Avenue exceeded our needs and taste. We plan to make this our go to hotel when traveling to New York. Clean, chic, professional, courteous, friendly and knowledgeable staff. Get location and just steps from subways. Our check-in host, Ky...
Read More
September 2019|RK H
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear RK H,
Thank you for your kind words about our host, Kythana! We’re ecstatic to be your new go-to hotel. Thank you for choosing to stay with us. We look forward to welcoming you back soon!
- Sarah
Best Surprise Ever!!!
Went to see The Who at Madison Square Garden so I picked Andaz based entirely on location. Well I couldn’t have been happier!!!! Location! Location! And Amazing!!!! Andaz was clean, beautiful, stylish, elegant and different. ...
September 2019|Lewis K
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Lewis K,
We are thrilled to hear you had a lovely time with us as well as at the concert! Our convenient location definitely makes it easy to explore all areas of NYC.
- Sarah
Great return Stay
I have stayed at the Andaz many times and it never disappoints. The location is great, close to everything and subways. The rooms are very big, even by NYC standards. Great beds and towels. It is very laid back and casual. If you are looking for a fancy lobby or scene this is not the hotel for ...
Read More
September 2019|judgeopinion
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear judgeopinion,
We’re grateful for your loyalty here at Andaz 5th Avenue! We’re delighted to hear that you enjoyed our large guest rooms with 12 ft ceilings. On your next stay, please consider working with one of our lovely team of hosts who are available 24/7 in our lobby. Our hosts know every corner of the city and can point you to gems off the beaten path as well as provide traditional concierge services.
- Sarah
One of the best city hotels in the world
We have stayed in this hotel about 15 times, and we still love it. The rooms are the most spacious you can get in Manhattan, the service is impeccable, and it has a great modern vibe to it. I would recommend it for everyone, but I think it is perfect for families with kids of every age because of th...
Read More
September 2019|doktorball
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Doktorball,
Thank you so much for your review! We greatly appreciate your loyalty to not only our hotel but our brand. We are so pleased to hear that you love the spacious rooms, and that we have been able to accommodate you and your family. We can’t wait to welcome you back sometime soon!
Regards,
Sarah
Great Hotel in NYC
The Hyatt Andaz is a beautiful hotel just blocks from Times Square. The team is very friendly and service oriented. Rooms are spacious and clean. The bed was extremely comfortable. We had a great view of the NY Public Library. The only downside, which you can't escape being in New York City, is...
Read More
August 2019|Sanjay M
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Sanjay M,
Many thanks for your kind words. We are so pleased to hear that you enjoyed our location and that our team was able to make your stay even greater! I do apologize for the noise problems that you had. We definitely look forward to welcoming you back to Andaz 5th Avenue in the near future !
Best, Sarah
Beyond expectaions!!
The hotel was really beyond anything we expected.. The check in was so easy and friendly. The room was ready early.. Our room was spacious for NYC and a superb bathroom The restaurant was very cool and the food was great and the staff very friendly!!...
August 2019|jweiss65
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear jweiss65,
Thank you for your kind words about our staff! I’m ecstatic to hear that we had exceeded your expectations in all aspects. We look forward to welcoming you back soon!
- Sarah
Amazing service and huge suites!
We stayed at the Andaz for the first time! I generally don't like Midtown but the rooms were so spacious and transportation was so convenient! The rooms are very spacious for NYC hotels. The staff was gracious. Our flights were cancelled and we arrived a day late and the staff generously refunde...
Read More
August 2019|Boulderflyer
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Boulderflyer,
We’re honored to be your first Andaz hotel! Thank you for your kind words. We’re thrilled to know that our team was able to help in such an unfortunate situation. We hope to see you again soon!
- Sarah
Great property
Great hotel in NY. The only drawback is very poor lighting and poor air circulation in the fitness room. The air is stale and very stuffy. The location is great and the service is exceptional. Sometimes it is tough to get our corporate rate and any rate below $650. The restaurant is good, a bit...
Read More
August 2019|nytraveller2019
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear nytraveller2019,
Thank you for your review. While we are happy to hear you enjoyed our location & service, I’m sorry to hear that other aspects of our hotel did not live up to your expectations. We have shared your feedback regarding our fitness center with our Operations team.
-Sarah
Great hotel - great location
Loved staying at the Andaz. Everything you could want on your doorstep and amazingly quiet. Very cool bathrooms with beautiful products and impressive showers. Comfortable beds and cool interiors throughout.
...
August 2019|mcarson2019
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear mcarson2019
Thank you for the lovely review! Our beautiful walk-in rain shower is one of favorite features in our bathroom!
- Sarah
NYC Family Trip
This was our first trip to NYC with our 18 year old daughter. The staff at the Andaz 5th Avenue were extremely helpful and accommodating throughout our stay. The location is great, very close to Time Square and the theatre district. My family and I Highly recommend the Andaz 5th Avenue....
August 2019|tmccoun
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear tmccoun,
Thrilled to hear you had a wonderful time with your family. We hope to welcome you back again next time you’re in NYC!
- Sarah
Better than I thought!
Although the hotel is right in the middle of midtown, it didn’t feel as though I was there. New hotel, open concept, big rooms, lighting a little dim, great shower. I stayed here for business. I would recommend for business or pleasure!...
August 2019|Ivonne H
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Ivonne H,
Thrilled to hear you had a wonderful time here on business! We’re so happy you enjoyed our central location in the heart of Midtown. We hope you will consider staying with us again when you’re in town for pleasure!
- Sarah
Excellent
This is a very nice hotel and everything was as expected. The room was very nice, very stylish, clean and had all the amenities. The free snacks and non alcoholic beverages are a nice touch. The staff couldn't have been nicer or more professional. We've stayed here several time and it's our favorit...
Read More
August 2019|lauraj80ft
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear lauraj80ft,
Thank you for your loyalty and kind words about our staff. We can’t wait to welcome you back again next time!
- Sarah
Great experience
I am very pleased with my experience at Andaz 5th avenue. The hotel was lovely and rooms were clean with a modern style and a extremely comfortable double bed.
Staff were kind and polite always willing to swiftly help with any request and they showed a caring attitude.
The location couldn’t have ...
Read More
August 2019|katha311
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear katha311,
Thank you for your glowing review! We’re so happy to hear how exceptional your stay was.
- Sarah
A truly wonderful place to stay!
For decades, I stayed exclusively at Starwood hotels. But Marriott absorbed Starwood and ruined their rewards program. MANY former Starwood fans, including myself, switched to Hyatt. Before my trip to NYC, I read the Andaz on 5th Ave. was outstanding. So I gave it a try and it’s true! This is my new...
Read More
July 2019|nealm879
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Neal M,
We are delighted to hear that we made a great impression for the Hyatt brand. Please consider joining our
World of Hyatt loyalty program to enjoy exclusive perks and discounts. We are so thrilled
that you had a pleasant stay with us here at A5A, and cannot wait to welcome you back! Warm regards.
- Sarah
Great rooms & excellent staff
Had a great time in the Andaz. The concierge staff went above and beyond to make our stay special. I was there proposing to my girlfriend and they made sure everything with the room was perfect. Would highly recommend. ...
July 2019|Brandon D
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Brandon D,
We thank you for your kind words and are very pleased to hear that you had a gratifying stay with us at A5A.
We are so glad that we were able to help accommodate you with your proposal to your girlfriend, and want to extend our congratulations! We hope that you will both come back and visit us again soon. Wishing you nothing but the best!
- Sarah
Luxe hotel experience right above the NYC Public Library!
What more can you ask for? A luxurious hotel experience right above the NYC Public Library. Our room had an incredible view of the library and surrounding areas on 5th Avenue. Close to multiple subway stations in Midtown as well as Grand Central and shuttle pick up to Newark airport. The hotel is se...
Read More
July 2019|globalsoul
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Globalsoul,
We can’t thank you enough for your kind words. It is great to hear that our prime location in the heart of Midtown Manhattan accommodated your travel adventures. We hope that you will visit us again in the near future! All the best.
- Sarah
Unexpected and refreshing NYC hotel stay
I’ve stayed in NYC probably 100 nights or so over the past 5 years and stayed a lot of different hotels. The location was great next to Bryant Park, the room was large, as was the bathroom. Gym is one of the best hotel gyms in NYC. I’ll come back. ...
July 2019|glbltrotter
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Glbltrotter,
We are so happy to hear that you thoroughly enjoyed your stay with us. Our location
is definitely hard to beat! We are so glad that you were able to use our facilities, in particular
the fitness center. We can’t wait for your next visit, and look forward to welcoming you back in the near
future. Warm regards.
- Sarah
Weekend Family Adventure
The Andaz at 5th Avenue has been our go to hotel for the past few years. The attentive staff, quality of room, cleanliness and location make this hotel a top choice for our family. More specifically the room is very cozy, the beds extremely comfortable, and the showers relaxing after a long day of N...
Read More
July 2019|Scott K
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Scott K,
We are grateful for your loyalty here at A5A. We are so glad that our home has been able
to efficiently and comfortably accommodate you and yours. Please be sure to come back and visit us again
sometime soon! All the best.
- Sarah
NYC Heat Wave
We visited the Andaz over the July 20-21 weekend. Although it was hot outside, the sanctuary of the cool gray and slate Andaz foyer was a blessed relief. The staff was welcoming and helpful, with complimentary water (gasp gasp). The room was wonderful: perfectly laid out and modern without being sta...
Read More
July 2019|kgilman2019
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear kgilman2019,
We are so glad that you were able to escape the heat, and have a wonderful stay here at A5A! We are very happy to hear that you enjoyed your room, as well as The Bar Downstairs. Our menu is always changing to touch upon local flavors, so be sure to come back and visit us again sometime soon!
Regards,
- Sarah
Never disappoints
Great location, wonderful and unique hotel with excellent service. Little touches make your stay feel more like home - for example, making water available to guests in the lobby and the happy hour free wine. Clean rooms, cool decor. ...
July 2019|SylviaM1219
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear SylviaM1219,
Thank you for your review. We’re glad you spent some time relaxing in our lobby – taking advantage of our daily complimentary wine hour!
- Sarah
Perfect location
Great rooms - large for NYC and great decor. Can easily walk to Broadway shows, shopping on 5th and a short ride or long walk to other places in Midtown, Flat Iron, Central Park. Easy to get to from airports and several Michelin star restaurants nearby, ...
July 2019|G9813DLelizabethw
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear G9813DLelizabethw,
We’re thrilled to hear you had a lovely time with us. Our convenient location certainly makes it very easy to explore all areas of NYC!
- Sarah
Wonderful Stay!
We stayed at the Andaz 5th Avenue twice in July and both times we had a great experience. We had a 1 bedroom suite which was perfect for me, my husband, and daughter. The room was clean and we had plenty of water and snacks. I would stay again....
July 2019|juliegL6204JJ
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear juliegL6204JJ,
Thank you for your loyalty. We’re excited to hear you had a wonderful time with your family on both occasions. We look forward to welcoming you back again soon!
- Sarah
All around great!
The services was top notch and the bathroom is my favorite of all hotel bathrooms. Being across from the library and Bryant Park is a perfect location. I'll stay again next time. I like the Bryant Park Hotel but the Andaz 5th Ave trumps it. ;)...
July 2019|Max B
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Max B,
Thrilled to hear you had a wonderful time. Our beautiful walk-in rain shower is one of favorite features in our bathroom!
- Sarah
Stay at Andaz 5th Avenue when in NY
This hotel is chic, clean and centrally located to everything one may want to do in Manhattan. The staff is super friendly and the food is awesome. The rooms are clean, functional and quiet. You will enjoy staying at the Andaz 5th Avenue. ...
July 2019|Rob S
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Rob S,
We’re delighted to hear you enjoyed your stay in addition to the welcoming, friendly service we provide all of our guests!
- Sarah
In town for work, stayed for fun
I love to stay in the area - have stayed at 2 of the big competitors next to Bryant Park. Andaz is my new go-to. Big, bright rooms, great service. Was in for a week of business and a weekend of fun. Ended up entertaining at hotel vs. going out one night. Was the perfect hotel choice in a city of...
Read More
July 2019|Curious49024445338
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Curious49024445338,
We love your “work hard, play hard” mentality and are happy to hear that we are your new go-to hotel. Thank you for choosing to stay with us. We look forward to seeing you again soon!
- Sarah
Hyatt 100% satisfaction
Immaculate, beautiful hotel. Fantastic customer service. Greeted cheerfully at the door, acknowledged World of Hyatt member at check in, complimentary snacks and non-alcoholic beverages in room along with free bottles of water on a very hot day! Easy access to taxis and subway system. Lovely area w...
Read More
June 2019|Sally F
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Sally F,
Thank you for your loyalty to Hyatt. We are glad to know that you found our staff to be so friendly and welcoming, something for which we are known for! We would love to have the opportunity to host you again in the heart of Midtown Manhattan.
Sarah
Best Hotel I’ve Stayed at in NYC!
This hotel had above and beyond customer service and was GORGEOUS! The food was great and unlike most hotels, they had complimentary non-alcoholic and snacks! I was also greeted by email prior to my stay to see if I had any needs to be met. I had a beautiful suite with a balcony which was amazing v...
Read More
June 2019|Roam39091705697
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Roam39091705697,
Thank you for writing such a lovely review. It is wonderful to know that so many aspects of your stay exceeded expectations, from our hospitable service to our impressive amenities. We can’t wait to welcome you back soon!
- Sarah
Hands down the best Hyatt experience in NYC
I've been eyeballing the prices on this Hyatt property for nearly a year. When they finally fell into my organization's acceptable price range, I booked it immediately for my next work trip. If I can swing it, I will ALWAYS return to this property. The location can't be beat. The room, itself, was b...
Read More
June 2019|Cruiser02144511029
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Cruiser02144511029
We are so happy to hear you were able to stay with us during your business trip. Our location is truly unmatched and our luxurious bathrooms are certainly the best way to unwind at the end of a busy day in the City. We hope to welcome you back soon!
- Sarah
Hidden gem near Bryant Park
The Andaz 5th Ave hotel is a hidden gem near the NYC Public Library and Bryant Park. Gorgeously designed with high ceiling rooms (well, at least mine was), it was easily to get around NYC from here, and after a day out with friends, being able to come back to a quiet room made for a blessed trip. ...
June 2019|Matthew S
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear GoPlaces19911735325,
We are thrilled to hear that you were able to take advantage of our convenient location and enjoyed our rooms with 12 ft. ceilings. It sounds like you had the perfect balance of exploration and relaxation!
- Sarah
Perfect for leisure travel
The only thing I didn't like about the room was how dim it was. I was traveling for work and didn't find the atmosphere conducive to work (small desk with no reading light, dim room). However, I still like the hotel for location, food, room (especially the bathroom)....
June 2019|Jen9610
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Jen9610,
Thank you for your comments regarding the lighting; we will share this with our operations team. We are glad you enjoyed our central location and hope to welcome you back the next time you are in NYC!
- Sarah
Great Location
I would highly recommend this property if you plan to stay in Manhattan. Great location between the East and West Side, walking distance to EVERYTHING ...... Times Square, Rockefeller Center, Grand Central, United Nations and the Subway (if Uber is not your thing) is very accessible. Directly acro...
Read More
June 2019|janetsamuelt
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear janetsamuelt,
We are thrilled to hear you were able to enjoy and take advantage of our convenient location, allowing you to easily explore NYC. We can’t wait to welcome you back again!
- Sarah
deb
Andaz is a great to stay, staff is wonderful, convenient to everything. Staff makes you feel at home, rooms are very nice, wine pour in evening is a nice perk for your stay. Great Hyatt property, love to stay when in NYC...
June 2019|ddebbyk
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear ddebbyk,
Welcome back! Thank you for your kind words about our staff. I’m delighted to hear you had a wonderful stay and enjoyed our daily complimentary wine hour!
- Sarah
Wonderful hotel in a great location
On 5th Ave across front beautiful Bryant Park and walking distance to Times Square.
Great staff at this hotel.
Stylish and large rooms.
Decent work out facilities.
Good food.
Lots of little freebies like chips, chocolate, water (flat and carbonated), sodas. Coffee in the morning and wine in the...
Read More
June 2019|DelanJ
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Delan J,
Thank you for your kind words about our staff. We are glad you enjoyed the complimentary minibar snacks and spent some time relaxing in our lobby. We look forward to seeing you soon!
- Sarah
Love the Andaz!
Husband and I stayed for our anniversary trip and it was just delightful. Saw a show one night and loved that the location was walking distance, and enjoyed Bryant Park and the convenience overall. 10/10 would recommend!...
June 2019|noelpriceperk
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Noel P,
It is wonderful to hear that you celebrated your anniversary with us! Our convenient location definitely makes it easy to explore the City. Thank you for taking the time write a review.
- Sarah
NYC 5th Avenue at it's best
I love this hotel. We stay here whenever we are in NYC. The beds, pillows, massive shower, robes, all - perfect. Central to everything. Always a good experience.Thank you Andaz 5th Ave! We will return...
June 2019|stevepW3476NJ
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Steve P.
Thank you for your loyalty and for all your compliments! Hope we’ll see you soon.
- Sarah
Great everything
Friendly, beautiful, outstanding location, accommodating, perhaps they even controlled the weather! But to submit this I cannot be concise so I will retreat to cliche: the perfect midtown hotel = Andaz....
June 2019|V5478AQmichaelk
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Michael K,
Thank you so much for your review! We’re so happy to hear you enjoyed our central location. Looking forward to welcoming you and your family back home!
- Sarah
Excellent service
The best part is the staffs and location. Anderson (the front desk), Victor (the bartender) and the doorman (didn't get his name) were great! The room is big and very modern. The location is perfect for visiting all the attractions in Manhattan....
May 2019|AGRonan
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear AGRonan,
Thank you for your review and kind words about our staff. I’ll be sure to share the great feedback with our team as they’ll be thrilled to hear!
- Sarah
Beautiful hotel in fantastic location
We enjoyed our all to brief stay at the Andaz Fifth Avenue Hotel. The room was lovely and spacious. We especially enjoyed the bathroom and shower. We’re planning a bathroom renovation and will model ours after this one....
May 2019|Mindfs
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Mindfs,
We’re delighted to hear how wonderful your stay was and how our designs helped inspire you! Hope to welcome you and your family back again soon.
-Sarah
Elena Review
Great stay - will come again. The check in is a bit odd, but the printer access was much appreciated. Nice gym, could expand the room service menu for dinner, but i hear the downstairs restaurant is good. ...
May 2019|Tour779302
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Tour779302,
Thank you for your review. We are delighted to hear you had a wonderful stay! Our hotel, as well as our sister Andaz hotels, use an open communal space as our “front desk”, rather than a traditional one. This allows our team to be able to connect with our guests throughout their entire stay with us. I hope you are able to check out our Bar Downstairs & Kitchen on your next visit!
- Sarah
Clean, convenient and tranquil respite from the city
Extended a business trip to stay at this hotel. Every staff member I interacted with was courteous and helpful. My guest room was immaculate - something I rarely experience at hotels and I'm a stickler for cleanliness. I was also impressed at how peaceful my room was - it was very quiet and the cli...
Read More
May 2019|MilleBourne1
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear JMM,
We’re ecstatic to hear that you love every aspect of our hotel. We look forward to welcoming you back on your next trip!
- Sarah
Andaz 5th Avenue-A Quiet Gem
Very clean, quiet, and comfortable room. The decor was modern and minimalist. Excellent location close to Bryant Park. We were able to walk to Broadway for shows without having to stay in the middle of all the hustle and bustle of Midtown. Very courteous and friendly staff. ...
May 2019|alang790
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear alang790,
Thank you for your review and kind words about our staff. We’re so happy to hear you enjoyed our central location and got a chance to see a few Broadway Shows!
-Sarah
Great spot
First visit to the andaz on 5th avenue. Great location- just across from the library and Bryant Park. Big rooms with modern amenities. Staff friendly and courteous. Great complimentary coffee each morning on your way out the door!...
May 2019|Laceyca
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Laceyca,
Welcome to the Andaz family! Thank you for your review and kind words about our staff. We hope you will stay with us on your next trip to NYC!
-Sarah
Andantes will be again.
We were on a theater tour. Five plays in four days. This is a superb location. We won’t talk about the delight of 5th Ave shopping..........this is, so far, a hidden location where you will not be overwhelmed with a crowd. This sort of an out of body foreign experience !! ...
April 2019|Eldon M
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Eldon M
What a perfect location for your tour! We’re so delighted to hear that you had a wonderful time right on 5th Avenue.
–Sarah
Perfection in the Big Apple
Spent Easter weekend in NYC with teenage sons and hubby. Location across from the library was perfect. Easy access to Grand Central and theater district. Service was outstanding! Suite was enormous. We will definitely return. ...
April 2019|eileen m
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear meand3boys, We are happy to hear you and your family enjoyed our spacious, loft-like suites. Our location situated right on Fifth Avenue across the iconic New York Public Library certainly makes it easy for our guests to explore the Big Apple. We hope to welcome you back soon!
-Sarah
Luxury and peace on 5th avenue!
Absolutely fabulous overnight stay for a work related trip.
The location is stellar, in the middle of all the action. But once inside you don’t hear any street sounds. It is an island of luxury and peace!...
April 2019|jchhatwal
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Jasleen C, It is wonderful to hear that you found solace in our hotel during your business trip. Thank you for taking the time to write a review.
-Sarah
Modern, Amazing & Perfect location
Andaz was amazing in every single way and totally exceeded my expectations. Check-in was seamless and easy, even accommodated early check-in with no issues. The room was amazing, huge, modern, clean, and high end! 2 massive TVs, auto curtains, comfortable bed, massive bathroom with double sinks and ...
Read More
April 2019|Cody A
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Cody A, Thank you for your glowing review! It is great to hear you enjoyed the luxuries of our hotel and please note the walk-in rain showers are featured in all room types. We look forward to welcoming you back soon.
-Sarah
Great Hotel, location good, staff excellent
My first stay at Andaz and I would highly recommend. It had the feel of a very personable boutique hotel, yet big enough to offer some of the amenities of the larger hotel. The staff was well trained, friendly and efficient. Highly recommend....
April 2019|JWB102
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear JWB102, Welcome to the Andaz family! Thank you for your review and kind words about our staff. We hope you will stay with us the next time you are in NYC.
-Sarah
Mind Blown!
Andaz on 5th Avenue was exceptional in every way. From the immediate friendly and attentive check in to the exquisite accommodations in our room to the gorgeous views to the great location close to everything. I will stay at Andaz every time I visit New York....
April 2019|Chad K
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Chad K,
We are so happy to hear how exceptional your stay was. Until next time!
-Sarah
Good location, good room, and good service
My wife and I stayed at Andaz from April 6 through April11. As a Globalist, we were upgraded to a spacious deluxe room with high ceiling. Our bath room was also very roomy and very functional. We have been to NYC many times. This was the first time we stay on the east of 5th avenue. The hotel ...
Read More
April 2019|608shent
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Shen T,
Thank you for your loyalty to Hyatt. We are happy to hear you took advantage of our convenient location, allowing you to easily explore NYC. We hope to see you soon!
-Sarah
Great room, service, and location
The breakfast restaurant was exceptional. Try the avocado toast with poached eggs. Perfectly poached. The afternoon wine in the lobby was a pleasant surprise. Very good wines, considering they are complementary. The location on 5th Avenue across from the Library was handy for walking and for s...
Read More
April 2019|Connector597237
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Connector597237,
Thank you for your glowing review. We are so happy to hear you enjoyed our locally sourced cuisine in The Bar Downstairs & Kitchen and our complimentary wine hour. We hope we will have the opportunity to host you again soon.
-Sarah
Great hotel in Midtown location
This is fast becoming my favorite go to hotel in NYC. Friendly staff, great rooms, convenient location!
The rooms are spacious and the facilities are great. A good home away from home. If you're looking for a hotel in NY put this one on your list....
March 2019|Roving26479281514
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Roving26479281514,
Thank you for your glowing recommendation! We are overjoyed to learn that we are your home away from home and look forward to welcoming you back soon.
-Sarah
Nice stay
Everything is exceptional. The pillows feels stiff but we did not ask them if they had softer ones. Close to everywhere. The check-in and checkout were very nice. Love every aspect of the hotel. Highly recommended....
March 2019|shenjiaju0731
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Tourist67257258634,
Thank you for taking the time to write this review. We are glad that you love every aspect of our hotel. Hope we have the pleasure of hosting you again when your travels bring you to NYC next!
-Sarah
Stay at Andaz 5th Ave
I had a very good time staying at Andaz!
Location was wonderful!!!
Staff were sooooo nice and friendly and helpful!! I stayed at suite room the view was fantastic!! I will definitely come back! I highly recommend!...
March 2019|Stay68409071590
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Stay68409071590,
We are delighted to hear you enjoyed your stay in addition to the welcoming, friendly service we provide all of our guests!
-Sarah
Always very good-
Is the secon time that I'm going there for business. Always very good and perfect. I like and I will be back. Good location, good room good service. I usually was going an another Andaz, but I like this one also, very good. I hope for the next visit I will have some treattment Thank you all...
March 2019|RSTII
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear RSTII,
We truly appreciate your loyalty. Perhaps on your next visit, you will be able to enjoy the hotel for leisure!
-Sarah
4.5 days stay
I'll stay with you guys again next time I'm in NY...I won't even experiment with other hotels. Great loaction, rooms great, nice size, bathrooms excellent, tv programs, tv itself, complimentary drinks (all except alcohol drinks)...all great. Bottom line, if the price is right for your 'any given tra...
Read More
March 2019|Explorer68610983926
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Explorer68610983926,
We thank you for your loyalty and honored to be your home away from home in NYC! We can’t wait to see you back on your next stay!
-Sarah
A Great Modern Classic Hotel In An Historic City
Hyatt is always our first choice - the Andaz is our first choice in NYC! Conveniently located opposite the NY Public Library in the heart of the City, the Andaz captures the essence of New York hip with a huge tip of the hat to classic elegance!...
March 2019|Q10IHtinab
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Q10IHtinab,
We’re ecstatic to hear that not only is Hyatt your #1 choice in hotels but the Andaz 5th Avenue is also your #1 in NYC! Thank you very much for your loyalty. Located right in Midtown and close to all of the major subway lines – it truly makes it easy to travel just about anywhere!
-Sarah
Wonderful stay as usual
This is our fourth time at this property and it was wonderful again. Very friendly and helpful staff and the rooms are very spacious and beautiful. Bathroom is fabulous. Great location for what we like to do when in NYC....
March 2019|melissabC3374CT
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Melissa B,
Thank you so much for your loyalty. So happy to hear that you enjoyed your stay! We can’t wait to welcome you back again hopefully soon!
-Sarah
Perfect hotel at a Perfect location
My recent stay at the Andaz 5th Avenue was perfect from beginning to end. Our room spacious king room overlooked 5th avenue and the automatic blind kept the room dark until we wanted to rise up. The room service was great. The bed and bath linens were lovely - and the mattress was SO COMFORTABLE....
Read More
March 2019|Theresa B
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Sunshine64772595511,
Thrilled to know you had a wonderful time with your friends. We hope to see you again soon!
-Sarah
Andaz the champions in NY
The location makes the Andaz a great place to stay. The rooms are modern and comfortable. Clean and warm atmosphere all around. The food is outstanding , the amenities and variety make the room to be a place where you can stay and work , or be with you family and friends .
...
March 2019|wbcmoro
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear wbcmoro,
We partner with the best of New York’s food purveyors for all of our ingredients to ensure the freshest quality!
-Sarah
Beautiful hotel, great location, friendly staff
I stayed here for a business conference. I was very pleased with the property and the experience. My room was on the top floor with a balcony. It was BEAUTIFUL! We had prepared meals each day which were delicious. I would recommend this hotel to anyone. ...
February 2019|Sightsee24909443426
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Sightsee24909443426,
Thrilled to hear you had a wonderful time at your event! All meals in our private event space are prepared fresh using locally sourced ingredients in our open kitchen, where you can see our culinary team in action! We can’t wait to welcome you back for business or for leisure.
My home away from home
I have been staying at this hotel since it opened 11 years ago and in NYC one has alot of choices.. This place is fantastic. The hotel staff has remained the same and they know my preferences and are always so accommodating. I can't say enough about this hotel. ;)...
January 2019|Erin W
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Erin W, We sincerely appreciate your continued loyalty over the years! We are extremely honored to be your home away from home in NYC. We’re always striving to customize every experience here at our hotel, so I’m thrilled to hear that our team was able to achieve that. We will be waiting to welcome you back home again!
-Sarah
NY NY
Great hotel. The staff is so friendly and helpful. Everyone went out of their way to make sure you had what you needed. Great housekeeping! Good location so easy with grand central next door. Rooms were large and wonderful bathroom ...
January 2019|mcminnehan
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear mcminnehan,
Thank you for sharing! We love that Grand Central is just steps away. You can easily travel anywhere!
-Sarah
Uniquely the Best!
The Andaz had to be the best experience I have ever had in NYC. It is centrally located directly across from the public library, a walk from Times Square and Rockerfeller Center. The staff is attentive and helpful. We will not stay at anothe place in NYC. It is unique and innovative with fantastic s...
Read More
December 2018|134timt
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear Tim T, thank you for your kind feedback! We are thrilled to hear you had a great stay with us! We look forward to welcoming you back soon to Andaz 5th Avenue.
Christmas Fun in New York
Stayed at Andaz for a quick 3 day getaway to New York to see Christmas sights and some shopping with my daughter. It is conveniently located on 5th and 42nd close to 2 main subway lines and right across from NewYork Public Library ( beautiful building) near Bryant park . You can walk up 5th to the n...
Read More
December 2018|cmofoakville
Excellent Hotel
Great hotel in an awesome location. The staff is so friendly and accommodating of all requests. The rooms are clean and modern—a little too dark for my taste but nice. Food and drink is of a great quality ...
December 2018|Nathan L
Excellent stay.
Great location! Excellent service and exceptional decor. I got into town a bit early and they were able to check me in. The rooms were clean and the bathroom was beautiful. Nice shower and overall the room was comfortable. ...
December 2018|ngozia625
Great Hoteal and Location
We stayed 3 nights and really enjoyed the hotel's location, service, and rooms. This has been one of our favorite hotels that we have stayed at and the best we have stayed at in NYC. We will be staying there again next time we visit...
December 2018|Brady I
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Brady, thank you so much for taking the time to share your feedback with us! We are so happy that you enjoyed your stay with us! We look forward to welcoming you back soon to Andaz 5th Avenue!!
The best hotel in NYC !
Very good location. Beautiful and quiet hotel, Room are amazing , very friendly hotel.I stayed for 4 nights , I feel so good in this hotel , I will definitely come back.As Globalist - I was treaty like special and VIP : )...
November 2018|VictorGalicia
Great hotel, in every aspects
It's my first time at a Andaz hotel, and my friends suggest this to me. In summary, the hotel has great location, nice staff, clean and comfortable room and some snacks and beverages. In detail, I love the shower and the comfortable bed. The snacks are also helpful cause we are hungry when we checke...
Read More
November 2018|Guanyu C
Everything about our stay was perfect
But the most perfect was the staff. They anticipated our needs (like bringing a microwave up to our room when they saw that we had a take out pizza; running downstairs to a conference room to grab 2 cups of coffee for me rather than have me wait until he brewed a new pot). Love the complementary hap...
Read More
November 2018|Karen M
Awesome Experience!
Isaac the front door man was so helpful and gave great recommendations! Clay the front desk man went above and beyond! Hotel was lovely and clean! Great location! The bed was comfortable and the high ceilings made the room feel more spacious. Loved the shower experience!...
November 2018|tinaws74
Best place to visit Manhattan
Starting with the perfect location in 5th Avenue, the suberb staff friendless and the remarkable romos make the experience in this Andaz quite above average of any hotel I have had. Highly recomended for visiting the city or just a conveniente location to any point in Manhattan. Best experience in N...
Read More
November 2018|ramonfonoll
Owner Response
Andaz5thAvenue, Manager at Andaz 5th Avenue, responded to this review
Dear ramonfonoll ,
Thank you so much for the lovely feedback! Located right in Midtown East – not only is it a short walk to a lot of popular NYC attractions (Times Square, Theater District, etc), but also located right near all of the major subway lines so you can go just about anywhere!
Cool and quaint in NYC
Really enjoyed my stay. Contemporary, cool and understated. Perfect get away in NYC. Staff was extremely helpful. Stayed in the loft suite. Room was fantastic. Awesome shower. Great location - everything is right there. Memorable experience. ...
November 2018|Quest49477127676
Enjoyed stay!
Wonderful staff and great amenities - I was impressed with the quality and the conditions. The staff service was excellent and the food tremendous (all very fresh). High marks all the way around and I highly recommend....
October 2018|annamarie_bourne
Long stay made exceptional by the staff.
We visited NYC for 10 days to see shows, eat, and shop.We had an minor issue with our room on the first night.The staff attempted to fix it and moved us when it couldn't be.The new room was exceptional.The location is great.The food is really good. Best off all is the AMAZING staff. ...
October 2018|Debbs714
Perfect Manhattan hotel
My first time at the Andaz completely sold me on this hotel. Excellent staff, well-appointed room, terrific bar/restaurant. The location was convenient - an easy walk to the theater and for shopping - I'd recommend this hotel for both business and pleasure travelers. ...
October 2018|Jo D
Wonderful hotel
We arrived late from LA and were checked in immediately. Went down to the bar for a light dinner. Room was excellent. Amenities were terrific and towels large and soft. Limited bar menu was good and not expensive by NY standards. Staff was caring and informative. Loved the hotel. ...
October 2018|TRmichaels
Always Perfect
The 5th Ave Andaz is in an excellent location, the staff is extremely attentive and the rooms are spacious by NY standards. The gym is large and well equipped and the food is always great. You always meet some really nice people in the lobby each morning for coffee service....
October 2018|robertsstephens
Ideal Location - Great Hotel
Great location near subway stops, shopping, and tourist sites. Hotel rooms are wonderful with contemporary designs consistent with the Andaz brand for the 21st century. Breakfast was well-prepared and service was friendly. ...
October 2018|jda34
Trendy and fun.
This was my second stay at this particular property. I love the trendy, hip and modern atmosphere. The hotel never fails to satisfy. We had a deluxe King on the 3rd floor overlooking 5th Avenue and the Majestic NY Public Library. We will absolutely return....
October 2018|stevepW3476NJ
Unique Hotel
Very unique and trendy decor / artwork --- staff is all very friendly and accommodating. Bathroom doors are bizarre... no door on the shower or toilet area and 3 wall-doors .... very interesting design that is u like anything I've seen before Great experience overall - my girlfriend and I will def...
Read More
October 2018|Matt B
Weekend in the City
We spent the weekend in NYC at the Andaz Hotel on 41st and 5th Avenue. It was a delightful experience. Staff is very accommodating and pleasant. Room was comfortable and clean. It is ideally located. Also has a wonderful restaurant with good food....
September 2018|Companion766667
Always Exceeds Expectations
We've stayed at the Andaz 5th Avenue about a half dozen times over the last couple of years. It has become our go-to hotel in Manhattan. The staff is friendly, actually remembers us! And we always feel special and welcome there. Great location in mid-town, on 5th avenue, across from the Public L...
Read More
September 2018|KloppinKlyde
Good location, Free Wifi - happy Hour - water & soda in room but ongoing loud construction
The location was great on Fifth Avenue across the street from Bryant Park and the NYC's Main Library. Happy hour 6 to 8 p.m. very good except no snacks like chips & peanuts. Our 6th floor room was excellent. Wi-fi great. Inroom water & snacks a treat. There was only 1 bathrob so we called for an...
Read More
September 2018|Michael Z
The best
My wife and I spent a very enjoyable 14 nights at this Andaz. We look forward to returning next year. The hotel is very well located just off Fifth Avenue. The New York Public Library is just across the street and Bryant Park is just a two minute walk. The staff went out of there way to be helpful a...
Read More
September 2018|Arnold R
The Andaz brand is beyond compare. Modern and a great NYC experience. The staff goes above and beyond to please.
The Andaz brand is beyond compare. The hotel blends modern with old NYC ambiance. The front desk is warm and welcoming. They are very knowledgeable about the local restaurants and attractions. The NY Public Library should not be missed....
August 2018|Mandolyn88
Great experience at the Andaz
This hotel exceeded our expectations. It's in a great location near Bryant Park, Grand Central Station and close enough to walk to Broadway shows. The staff is excellent and the room quality was top notch....
August 2018|sparkerathome
Classy mid-town hotel
To stay here is always excellent and the hotel is pristine, quiet and beautiful. The staff are always very welcoming and accommodating. The location can’t be beat. Also, one of the most comfortable hotel beds I have ever slept in....
August 2018|davejenroth
Like an at-home Spa
Loved everything about my stay here. The staff were accommodating and very lovely - room service was prompt, the mini-bar regularly re-stocked. Rooms are very lovely - it was like coming home to a spa at every end of the work day! ...
August 2018|nikkilizares
Perfect balance
This hotel provides a perfect balance of business and pleasure. The staff is attentive and the rooms are magnificent. After a long flight checking in to the hotel was seamless as well as check out. The location is within walking distance of almost every tourist spot in Manhattan. ...
August 2018|sherri926
Third stay here!
We love the 'hipness' of the Andaz and of course the location is great. It's lovely to be greeted with a glass of wine or sparking water the moment you check in. Also it's a nice touch to have chocolate and yummy chips for free as a bonus in the rooms!...
August 2018|AlM1156
The Andaz at Bryant Park NYC
Perfect location in NYC; perfect accommodations. Like having your own loft apartment in the City. Seamless experience .....clean, quite and comfortable. Staff very efficient. Will be staying again in December....
August 2018|Secretary E
very nice hotel!
I enjoyed my stay at Andaz 5th ave! Annabelle at the front desk was the best! thank you for everything! the hotel is located next to Times Square and shopping on 5th ave, trust me you will love this place!
...
August 2018|hersh8512
Perfect city escape.
The hotel is an oasis in the middle of Manhattan. High quality rooms with good attention to detail.
This is the first time we have used the Andaz brand and we were impressed. We will definitely be back!...
July 2018|JohnG9229
A Great Stay in New York City!
We had a fabulous room at the Andaz-5th Avenue for our stay in New York City. We had a Loft Suite that had lots of room and provided a great base to explore the city. The staff was friendly and attentive to our needs and requests. We will definitely stay at the Andaz when we come back to NYC! ...
July 2018|V6407VPjerryb
Experience NYC Lavishly
This was my first time staying at an Andaz, and I must say it did not disappoint. The staff at this location is incredible - very friendly and accommodating. Not only is the hotel beautiful, but it’s location is perfect for a week or weekend in New York, as it central to everything in the city and j...
Read More
July 2018|ADarien
Lovely hotel, great location
Overnight stay; the bathrooms are great and the beds are comfortable. Location is perfect right across the street from the NY Public Library, Staff was pleasant and attentive. We're looking forward to our next visit....
July 2018|Relax217737
Great location - comfortable - unique
Stayed for an anniversary vacation with my wife. Couldn't have been more convenient to Grand Central Station and attractions. Felt comfortable as home, but enjoyed the unique NYC loft experience. Staff superb!...
July 2018|Warren L
Very relaxing and enjoyable
The Andaz is conveniently located hotel that makes you feel very welcomed and relaxed. The staff went out of their way to make sure my wife and I enjoyed the trip as much as they could. The rooms were modern and very comfortable...
July 2018|782jamesv
Perfect location, great value
We had an incredible experience at this gem on 5th Avenue across from the iconic NY public library. From check in to departure, the service was Impeccable. Our accommodations were beautiful, fresh and comfortable. It felt like a sanctuary located in the middle of New York. ...
July 2018|TLL58
Very enjoyable stay at the Andaz 5th Avenue
We had the most lovely stay at the Andaz 5th Avenue last week. Every member of the staff is so warm and welcoming that we felt like we were staying with friends. Our room was immaculate and the bed super comfortable. The shower is fantastic with a rainshower and a foot bath. The location is terrific...
Read More
June 2018|loumintravels
Small intimate oasis in heart of Manhattan. Love this hotel!
Everything about this hotel is personal. Like staying in your own apartment with a 24 hour concierge. Even the most basic room has a lovely calm feel and spacious. The guest wine reception at 6pm is a wonderful end to the day. You are dead centre of Manhattan, everything walkable. ...
June 2018|shellidixon1955
Best rooms in NYC for the price.
We loved the location right across from Bryant Park with easy access to a green space, Times Square, Broadway Theaters, and the subway. The room was large with an amazing bathroom. The only downside is the small lobby area with limited room to sit and relax....
June 2018|Susan L
Great location and property
This was our first stay at an Andaz property. We are very familiar with the Hyatt brand and were happy to see that the Andaz met our expectations. I was pleased that there was fresh hot coffee and tea each morning in the lobby. Staff was very friendly. This is a great location to be able to walk...
Read More
June 2018|Stephanie W
great stay in NYC
this hotel has a great location--close to buses, subways and within walking distance of the theaters. room on Fifth Ave was fairly noisy.
Friendly Staff and comfortable public rooms.
The restaurant serves an outstanding breakfast.
...
June 2018|skranwinkle1
Incredible from Start to Finish!
This new and modern hotel gave us a truly remarkable experience. The feel was very new and modern and check-in was more personal than just a person behind a desk. The woman that checked us in (and upgraded our room thanks to my membership in World of Hyatt), was also the one that brought our luggag...
Read More
June 2018|Andrea H
Spectacular View and location
Location: Across the street from NY public library (who ya going to call?), half a block from Bryant Park, 2 blocks from Empire state building, 3 blocks from Times Sq. Hotel: edgy, hot design, with views of all the a fore mentioned buildings and even more fantastic, the Andaz comes with knowledge...
Read More
June 2018|Lizzy9990
Great spot
The Andaz is conveniently located near Grand Central. Lobby staff was very accommodating and helpful to us. Rooms are classy / modern and very comfortable. Cellar Bar was tons of fun and active with, again, great service....
June 2018|Fritz1958
Beautiful hotel with World Class Staff
We had a beautiful one night stay in this hotel. The location was perfect - right in midtown. The hotel is beautiful and unique, and the staff was so thoughtful and helpful and attentive. It was reminiscent of stays in hotels that cost twice as much or more. Really fantastic. ...
May 2018|steiny100
Great hotel
Great location to stay at. Close to subway entrances and middle of Manhattan. Really nice having water, sodas, and snacks every day. Makes getting up and leaving that much easier. I’d avoid the north tower as it adds time getting to your room. The staff is incredibly friendly and accommodating ...
May 2018|7777cb7777
Always meeting my expectations
This hotel has become my favorite since last year as it meets my expectations time and again. Very friendly staff from checkin to cbeckout. Quiet and superb rooms. Easy access to all POI's in NYC. No Uber....
May 2018|hankily
Unique New York experience
While NY hotels tend to offer small (tiny) hotel rooms, Andaz - 5th avenue was the exception. Rooms were huge, well laid out and very creatively organized and decorated. The in room free non alcoholic beverages and free snacks were also a welcomed surprise....
May 2018|WilliamM2576
Outstanding experience
we experienced a very high standard of service. Our room was spotless. The front desk provided great input into our questions and helped us with reservations and directions. Staff sincerely made us feel welcome and we look forward to a future visit....
April 2018|Philip M
Fantastic!
We were absolutely blown away with our stay at the Andaz on 5th Avenue. Right in the heart of NY, extremly central. A lovely haven to come home to at the end of each busy day! The whole family can’t stop raving about it!...
April 2018|Meli69Melo
Stunning Manhattan Hotel!
Have stayed all over Manhattan, but Andaz is something special. The hotel and room were spotless, with the room offering stunning views of the Empire State. Also a great base from which to explore the City. Can't recommend highly enough....
April 2018|SM4116
A gem in the Big Apple
We found that the location of this hotel was perfect. Next to the NY Library and close to Grand Central yet a short walk to Times Square. The subway is available from numerous close stations and many great restaurants and fast food is also close by. We enjoyed our stay very much....
March 2018|rjbernie
Happy
Loved Andaz. Locacation perfect. Staff super. Uber easy unless it’s St Pats day. Room quiet and comfy. Restaurant food very good. CLEAN!!!!!!!!..YEAH!!!!!!! Booze to expensive but no different than all of NYC. ...
March 2018|Greg M
Great experience
This is the second time I stayed in this hotel. Hotel is clean the staff is friendly I would recommend staying here again I really enjoyed experience at this hotel . The bar downstairs in the basement was really great enjoyed my time there ...
January 2018|frankg952
Andaz on 5th totally recommend
Excellent location, great staff and a wonderful all round experience.
We checked in on Christmas night and the staff were very accommodating and helpful. We also had delays due to blizzard and the staff worked with us to stay a further night without any issue. The manager was extremely keen to ensur...
Read More
January 2018|190connie
Awesome Stay at the Andaz on 5th
My wife and I did a quick "anniversary weekend" getaway to NYC recently. While the weather was frigid, the hotel was a warm and welcoming oasis. Everything was perfect - from the modern, clean room, great location, and a few extras the staff threw in once they found out it was our anniversary. ...
Read More
January 2018|jamessN1614QJ
Night in NYC on 5th Ave
Send night at Andaz while visiting family and also going to a show . Great location but out of the craziness of Times Square. Right across from NYC Library and getting a cab was easy. Easy check in and valet parking . Note you need to turn down 41st and valet is right there. There was no sign . ...
January 2018|frankc156
Excellent location, awesome service!
The location makes easily accessible to Times Square, Theater District, Grand Central and all of the must see sights in Midtown. The rooms are very spacious and contemporary. The staff was extremely accomodating and helpful. Check in process was quick and easy....
January 2018|Rapidman84
Favorite NYC hotel experience thus far
A wonderful and relaxing hotel experience in the center of many prime activities. Recommended if you seek relaxing, quality lodging with a great ambiance and good service without requiring a "big hotel" experience. Will stay again and again....
December 2017|M3891SSamya
ANDANZ
The Andanz on 41 Street and Fifth Avenue in New York City is an absolutely excellent hotel. Location, location, location is the key. This midtown Manhattan hotel offers it all, from very modern, comfortable rooms, to excellent staff to food. An excellent hotel and a credit to the Hyatt chain. Pa...
Read More
December 2017|Paul M
Another lovely stay at the Andaz on 5th Avenue
This was our second stay here - it was a special Christmas treat ten years ago from my partner so I decided to return the favour. It a lovely hotel in a great location. I particularly like the contemporary decor and the beds are superbly comfortable and the shower fabulous - great after a day of wa...
Read More
December 2017|Margaretta T
Simply Awesome
If you ever make it to the city - this is the place to stay - friendly staff, awesome quality of food and beverages, clean rooms, the bathroom is to die for, the beds are wonderful, overall - just amazing ...
December 2017|wolft982
Perfect hotel for all city attractions
My husband and two daughters go into the city every year for the holidays. It was basically steps away from Bryant Park and close to time square, Rockafellar Center and about a15 minute walk to Central Park. We got a step out balcony suit and loved it. Staff was great and super friendly. Our room wa...
Read More
December 2017|C5908RIscottm
Beautiful and convient
Beautiful rooms I loved the shower, walking distance to Rockefeller plaza , and all shopping . The employees were all very cordial and very helpful . I definitely would suggest the ANDAZ 5th Ave to anyone. ...
December 2017|gvnaka
Best hotel in NYC
This is the best (and coolest) hotel in NYC. My only worry is that others find out about it and it becomes impossible to book a room! The location, staff, and build quality are all excellent. Pied-a-terre in Manhattan!...
December 2017|HevinMD
A Clean, Contemporary and Stylish Hotel in a fantastic location!!
We stayed at the Andaz Hotel on 5th Avenue for 5 Nights in November 2017. Firstly, the Hotel is in a superb location being only 200 yards from Bryant Park and just 400 Yards from Times Square. Our 8th Floor room which had great views was facing the Public Libary and 5th Avenue itself but despite t...
Read More
November 2017|juste6067
Excellent
Great place, right next to NYC Public Library and Grand Central. Would recommend to anybody headed to NYC for a getaway with your significant other. The bar/restaurant down below has excellent cocktails and a great vibe....
November 2017|carltonralk
5th Avenue, 1st Class Experience!
My family had a last minute trip to New York City before the Holidays. The location was great and the staff were like family. They team at the front desk were masterful in their handling of guest check-in and departures. We look forward to our next stay...
November 2017|BDGDesignTravel
Very Comfortable and Great Location
Very chic hotel with a comfortable bed and amazing relaxing shower. Had a great view of the NY Public Library. The only negative is the lack of lighting in the bathroom. Would be great if they could add a magnified lit mirror in the bathroom. Otherwise I would highly recommend this hotel....
November 2017|paulapG850SL
My first stay, but not my last
This was my first stay at Andaz, but it will certainly not be my last. It is perfectly located for me to walk to from Grand Central and then all around midtown. The room size was just right for me & my friend and it's interior design was stunning. I will definitely be returning to this wonderful ...
Read More
November 2017|V4797PZcarolp
Excellent location
We were in NYC for 5 nights. This hotel was very conveniently located. It is clean and modern and the staff is helpful. The rooms are clean and modern and housekeeping is excellent. The bed was comfortable. Something you don’t ever get in Big city hotels: they supplied free non-alcoholic beverages i...
Read More
November 2017|likecomfy
Great place to stay
Great hotel. Really nice room, and very quiet, considering that it's in the middle of Manhattan. The location was super, just two blocks from Grand Central; one block from the Newark Airport express bus stop....
October 2017|Braniff77
Location Location Location
Centrally located and great place to stay. Always stay at Andaz when visiting NY. Food at The Shop is excellent and the staff is very attentive. Also stayed at the Park Hyatt which is great too but cannot best the location of Andaz. ...
October 2017|yjk373
Great business hotel
Very good and clean business hotel. Quick check in and very friendly staff. Free non alcoholic beverage, great shower and comfortable bed. Great location on 5th Avenue and short way to GC. Modern and well designed rooms, small but has everything you need....
October 2017|Hahee
Modern hotel in the heart of Midtow
What a beautiful, modern hotel. Excellent location within walking distance of many places. The staff was so helpful giving directions and holding our luggage well after check out time so we could enjoy the city. The hotel was extremely clean and relaxing. Look forward to returning soon....
October 2017|howdy119
A gem in the centre of New York
Beautiful, comfortable rooms which are an excellent size in the very centre of Manhattan. Would love to stay again. Complementary soft drinks from the mini bar were really appreciated and a wine hour in the evenings downstairs too. Great staff. Only downside was that the noise from the street was fa...
Read More
October 2017|jordanh864
Great getaway
Great hotel. Super friendly staff. Location is great and close enough to Times Square without having to deal w Times Square. Room was very clean and quiet. I would highly recommend the Andaz hotel on 5th Ave....
October 2017|jasonv617
The Perfect Experience
The Andaz is centrally located, making it easy to walk to Grand Central Station, along with many eateries/shopping. The staff were extremely helpful, perhaps the best service we've ever received at a hotel. The rooms were great- had automated black out shades & lights, complimentary refreshments and...
Read More
October 2017|969laceyf
Convenient location, very nice rooms
This is part of Hyatt's pseudo-hip brand. The room was very large and comfortable, the location (between the public library and Grand Central) was excellent, and the service was very good. Nice extras like free coffee in the lobby, and the mini bar contents were all free (except alcohol)....
September 2017|lloyds886
Fantastic Staff! Beautiful Accomdations!
2nd time we've stayed here. This time, I screwed up and booked the wrong hotel (Andaz 5th Ave). I had pre-paid for a discounted rate on a suite. The staff made everything painless and easy - called the other hotel, got me the same rate and got me into a room early. Fantastic!!!...
September 2017|L1610IUdanielr
September in NYC
They are numerous places in NYC to stay and this place is my go to. Staff always remembers me by name and ALL my accommodations even right down to what I order for breakfast lunch and drinks :)
Truly my home away from home...
September 2017|Erin W
Great location, great hotel
A perfect location - mid-town Manhattan - right opposite that Library. A wonderful, 'informal' hotel. Great staff, great service, great rooms, delicious food with great variety. Makes you feel like you're somewhere special. Can't wait to come back there....
September 2017|Peter R
modern trends to hotel managment
by taking away the old concept of 'the hotel lobby' it as enhanced the service offered. i was sitting in the reception area and a delivery man who i presume sees hotel lobbies daily came up to me looking rather perplexed and asked 'where is the lobby' {-...
September 2017|msr538
Hyatt Andaz NYC nails it!
This is our fourth time back to this contemporary, well located and great staff Hôtel. Coffee is ready in the AM and drinks in the late afternoon are complimentary. A Hôtel that gets we need lots of electrical plugs, smart TV and convenient room lighting. Big rooms are not their long suit, but co...
Read More
September 2017|texxval
Great location
A smaller hotel where the staff remembers who you are. They are also more than willing to do everything they can to enhance your stay. Being steps from 5th Ave is also very .convenient. The 5th Ave bus is a good way to get around. The prices are very reasonable for Manhattan....
September 2017|Arnold R
Best hotel in Midtown
The serivce is excellent and the rooms are very spacious. Non-alcohol drinks and snacks are free from the minibar. This is my favorite hotel in NYC and the suites with terraces are amazing. The suite facing the library in an excellent place to view the ball drop in Times Square on New Year's Eve. ...
Read More
September 2017|siobhanm508
Andaz - Midtown - Fantastic
What a fantastic hotel at a great location. It is a luxurious without feeling like a museum or too ornate. The wood floors are a nice touch, and the contemporary feel is great. The restaurants on both the ground floor and basement are fine too....
August 2017|Jason A
Long weekend in NYC
Amazing location and friendly staff made this place a no-brainer. Came to NYC for a personal vacation with my significant other and loved it. Hotel was close to everything and we were very happy with the rooms. Would easily stay here again on another trip!...
August 2017|Brenda R
Great service
Andaz staff pay attention to details and care about your stay. The rooms are fashionably designed with light switches that you'll like to have at home. Shower heads are so relaxing. Snacks and non alcoholic drinks are included. Nuts and chocolate treats were to die for. ...
August 2017|miguelaU3657DN
Andaz 5th Ave NYC
Wonderful Hotel. I would stay every time I go to NY. The staff is kind, remembers who you are and what you like. The rooms are quiet and the hotel is close to what is important. I would go back to the Andaz on 5th...
August 2017|penelopep47
Weekend Getaway
Perfect location. When coming to NYC for a weekend getaway, this is the perfect place to stay. Hotel offers great amenities, great rooms and the price is consistently reasonable for city prices. Recommend checking it out....
August 2017|Young A
Consistent!
I stay here several months a year. It is consistently amazing! They have quiet intimate rooms, fantastic food, workout area, bar, internet, and all the amenities you would except in a boutique setting....
August 2017|Montelle K
Amazing place
High style (architecturally, aesthetically). Modern, clean lines, sumptuous. Rooms are amazing as are the meeting facilities. I haven't stayed in such a unique (I would say boutique) hotel in some time. I loved the 'clean' aspect of everything. Food (meetings were catered) was excellent and sim...
Read More
August 2017|977jonv
Oasis on Fifth Ave
Small, boutique hotel with amazing room. Very high ceilings give the room a loft feel. The bathroom was just beautiful and the shower was amazing. Rain shower, hand held and ever a foot level spout. Beautiful materials and workmanship. Unique find...
August 2017|Keith Z
Stunning hotel in fabulous location.
Just got home from a five night stay at the Andaz. Beautiful room, huge, and stunning views. The location is fantastic, close to all the major sights and the staff are really helpful.
The Bar dowsnstairs is a must, gorgeous wine and fabulous cocktails. ...
August 2017|gemmap354
Wonderful Hotel Experience
This hotel was fabulous. I have stayed all over Manhattan but could not have found a better experience. The location is great; across the street from the NY Public Library and lots of great restaurants nearby. We walked to a Broadway show and another day to NYU. We felt safe and comfortable the whol...
Read More
August 2017|Y6865ZCrobertg
Great hotel in a perfect location
This hotel is a perfect boutique hotel- not too big and not too small. I was able to walk to great shopping, fun restaurants, and the theater. The staff at the entrance to the hotel were friendly , cheerful, and helpful. ...
July 2017|53debrak
My Favorite Hotel in Midtown Manhattan
I travel to NYC (Midtown/Times Square) monthly on business and I try a new place every time. I may have to stop now that I've found my go-to. The Andaz is right across from the Library and Bryant Park and its rooms are larger than comparable hotels I've stayed at. The facilities are modern, clean...
Read More
July 2017|jeremymO3307CP
Excellent Boutique Hotel
The hotel is very modern and chic. My room was very large with high ceilings in a "loft" style. There was plenty of space to hang clothes, but I was surprised that there wasn't any drawer space for folded items i.e. underwear/socks. The bathroom was huge but the lighting was rather dark making i...
Read More
July 2017|Dennis G
Birthday Celebration
Andaz was great. Fabulous location on fifth avenue located not far from the Empire State and Time Square, The staff were very helpful and amenable. The room was lovely, clean and the beds were comfortable. The views from the room were amazing!...
July 2017|sammied430
Andaz 5th - great, again
Really enjoyed my stay again, rooms are larger than most in the area and very well appointed. As with anywhere in NYC a higher floor is a must. Will definitely return here, very good value and ideally located....
July 2017|tn82692
A great place in a great location
We stayed at the Andaz for a brief weekend visit to New York City and it was an excellent stay. The hotel is in great shape and the rooms top notch. Despite being right on 41st St we heard very little street noise. The exercise room is well equipped and available 24/7. The internet complimentary. ...
Read More
July 2017|979stevep
Ideal location - Fun Hotel
We return to his property because of its ideal location for Broadway shows. We see 2 - 4 shows every visit. Hotel staff is young and professional. Rooms are not overly large but above average by New York standards. Shower is awesome with 3 heads and a bench. Restaurant is good for quick bite or for ...
Read More
July 2017|tombO505GI
Home away from home!
Home away from home!!! Andaz, is a beautiful, and quaint boutique hotel, where you can be yourself @. The hotel was Well thought out and designed. Close to everything, walking distance to everything.... and being there makes you feel special. It's not all the impersonal hussle and bussle New York ...
Read More
July 2017|bonitas365
One of the best hotels in NYC
Great location, somewhat quiet for NYC, great staff and facilities. The staff makes it easy to enjoy yourself. The rooms are great, especially the bathrooms. You can tell they put a lot of thought into the layout and the materials. The walk-in shower is great. Workout facility was better than t...
Read More
July 2017|jamesmB8932BY
Thank you Andaz
This is great hotel in which they treat each guest with so much kindness. The staff, location and amenities are excellent and go out of their way to respond to all personal needs and requests. I would highly recommend it for business or personal travel....
July 2017|amandabermanp
Loved it!
Beautiful chic boutique hotel close to central park, shopping and theatres. Cool lobby with complementary beverages. Rooms have a cool design with tall glass cabinets and large shower. complementary soft drinks and snacks daily. ...
July 2017|JodiTravels
Don't miss this hotel
The Andaz hotel is perfectly located behind Bryant Park in the heart of midtown. The rooms are super clean and a modern eclectic design. But most impressive is the staff - They truly care about you and make sure you have a wonderful stay. They are GREAT!!!...
July 2017|A9605UFdavidt
Great Experience at Andaz 5th Ave.
Great boutique hotel experience. Rooms were modern and clean, location was ideal for our itinerary (shopping and broadway show) and our point of arrival (GCT), and the check in and check out were a breeze....
June 2017|350kena
The Amazing Andaz on 5th
The Andaz is located in the heart of New York City within walking distance of the type of cultural activities and entertainment options that make NYC the best City in the world. Ask for one of their AMAZING rooms overlooking the New York Public Library for a memorable stay. The bathrooms are stocked...
Read More
June 2017|Leonard C
The best hotel that isn't a boutique but acts like one.
I always stay in boutique hotels but thought the offerings here were worth a try. I was never so happy in NYC. Almost afraid to tell you all about it. The rooms have very nice special touches. The views are great and while you're close to everything you hear very little....
June 2017|colleenb485
NIce friendly hotel
We are frequent visitors to NYC The Andaz, has a perfect combination of personal friendliness, clean and spacious rooms with great location The staff were courteous and the restaurant serves great food...
June 2017|traffic28
Coolest (and biggest!) room in NYC
Found this hotel online - great location across from the NY Public Library - a block from 42 St. Rooms are lofts, with 14 foot ceilings! Mini-bar it totally free (other than alcohol). Room has huge floor to ceiling window. Super-comfy king bed. Excellent rain shower. Plush towels, robes, slippers. F...
Read More
June 2017|jamieg568
EXCELLENT SERVICE and LOCATION
Staff couldn't be more enthusiastic or friendly. Located right across the street from the library and a short walk to Times Square and gorgeous Bryant Park. Beautiful rooms, comfortable beds. Worth every penny!...
June 2017|ValerieM2649
Book it.
Great location for work and fun. Really loved everything about the hotel! I would go back again without hesitation. Try the chocolate brownie muffins in the breakfast space! And the bar was fab for a quick drink..l...
June 2017|mvollman4185
NYC
Only place I stay when in NYC ! Location is perfection and the customer service is amazing! I walk into the hotel and the staff remembers all my personal preferences and make me feel right at home! My home away from home!!...
June 2017|Erin W
Excellent stay
We stayed just five nights in this amazing hotel. On arrival, the check in host offered coffee or water, he was very friendly and efficient (Isaac) Our room, in the North block on floor 9, was very clean and comfortable. Complimentary soft drinks and snacks was welcomed. Sufficient storage for cloth...
Read More
June 2017|Brian H
Perfect for business
Anda always feels more like staying in a great friend's house than a business hotel. Love the location and staff. If you stay, read the quotes on the sidewalks. They are amazing. and the gym is quality!...
June 2017|Lauren S
Great Location, Friendly Staff Beautiful Hotel.
Beautiful hotel right on 5th across from the New York Public Library. Easy to get to so many places walking and by subway. The staff really made our stay, friendly, helpful and accommodating. The room was spacious and the bathroom was huge with a rainfall shower. Free snacks and water everyday and a...
Read More
May 2017|S8144YNjenniferp
Exceptional stay!
This is where you want to stay. Great location, amazing staff, very accommodating, and made our anniversary weekend amazing. Room was pristine, quiet, and appreciated the complimentary champagne/strawberries for our special occasion!...
May 2017|AmandaL6174
Hyatt at Andaz 5th Ave NY, NY
Great location; Great hotel; Great service; Great food, wonderful room; especially the suites. What more could you ask for? Awesome for a special occasion.... Stop by for a visit sometime Oh yeah; Great rewards program too!!!...
May 2017|Elwood L
Surprisingly wonderful experience
I have zero complaints about my stay. From check-in to my upgraded room to the lovely staff, everything about this stay was just lovely. I went in with low expectations given that it was a 5th Ave hotel in New York City and I don't exactly dress the part of a typical high-end hotel guest, but the s...
Read More
May 2017|amydS319GL
Excellent service and value
Excellent customer service and excellent location. Highly recommended. The rooms were clean, beautiful and spacious. The staff went out of their way to be helpful and welcoming. The location was perfect....
May 2017|Bruce L
my home in New York City
Beautiful hotel, very discree, in a very good position to go up and down Manhattan. Staff Always at disposal to satisfy any request. General Manager...the best of all Hyatt hotels i use to go. Nice restaurant, busy but very nice downstair bar...
May 2017|464edoardos
Great NYC Hotel
Urban vibe, fantastic rooms (except I did not appreciate the ultra low desk chair and desk height). The bar was one of the better I've been in the past year with great staff, drinks and food. I'd easily put it up against Four Seasons with a more modern beat....
May 2017|Donald J
Hamilton Broadway Play
I was in the city just for the weekend to catch kinky boots and the famed and spectacular Hamilton. I arrive jetBlue and was promptly picked up by a driver from the on gas. The vendor was unknown. Enjoyable....
May 2017|Shaun A
Andaz NY
My daughter and I have been going to Ny for 9 years and this stay was awesome at the Andaz. . Staff was awesome and when we called for anything they were there in minutes and always pleasant. I would highly recommend staying in he suites as they are roomy with a fridge and coffee machines and microw...
Read More
May 2017|N9243NHjoanned
Still a great place to stay
Just got back from vacations with my wife and once again Andaz overcome my expectations. Great location & staff in a very informal (but respectful) way to deal with us. If the weather is good, I suggest to try a balcony suite. I will come back next vacations for sure....
April 2017|RafaToledo
Andaz Hotel on 5th Avenue
Couldn't have been any more perfect. The staff are kind, personable, and attentive. Rooms are amazing and VERY quiet. Had a problem with my reward points vs. paying cash for the room which was promptly attended to. One of the best hotel stays I have encountered and I travel very frequently!!!!...
April 2017|627jaken
Amazing hotel
This hotel was not only beautiful but very accommodating. We booked this room at the last minute and we could not be happier that we did. The room was beautiful,and clean. It is convienent to all of New York,a short walk to Times Square and Grand Central Station. ...
April 2017|andreaeH9928LN
Great hotel in great location
Very clean and spacious room. I would have liked a coffee pot in the room. Check in took a while and staff seemed a bit disinterested but I liked the hotel and location so much those other hinge didn't bother too much. ...
April 2017|judy r
Perfect location, great room.
The hotel is located at the famous 5th Ave and 41st. You can easily walk along the 5th ave to visit many of the luxury stores. And it is very close to time square and Grand Central terminal. There is also the Newark Liberty Airport Express stop one block away from the hotel, the shuttle leaves every...
Read More
April 2017|xbi01
Kids first trip to NYC
We had a wonderful time visiting NYC, and the location and ease of the Andaz made the trip much more enjoyable. It is close to so many attractions (including the library which we visited and it wasn't on the list - so worth it!).
The rooms are nice and clean - I would even call them large by NYC st...
Read More
April 2017|Debbie H
Luxurious and conveniently located.
The staff went above and beyond our entire stay. They were perfect! Our room was ready 3 hours ahead of check-in. We were given free attraction tickets and gift cards for shopping. We had an expensive dinner and wanted to heat up our leftovers and guest services brought a microwave to our room withi...
Read More
April 2017|Shana A
Great hotel in NYC
We spent three nights at the Andaz 5th Avenue in a one bedroom balcony suite. Overall, we really enjoyed our stay. The hotel is in a great location, and our room was spacious and quiet. The kitchenette came in handy during our stay. We really liked the rain shower too....
April 2017|sanF5026RD
Excellent stay and great location.
We had an excellent stay at the Andaz 5th Avenue. The location in midtown was ideal, and we were able to walk or take the subway to most of the places we wanted to go. The rooms are comfortable and quiet, and we enjoyed the wine hour each night. Thanks, Andaz 5th Ave!...
March 2017|Erin H
An Exceptional Experience!
We are on the road over 100 nights each year and stay at a number of different Hotels. Hyatt is one of our favorites, but this was our first experience at an Andaz Hotel in the Hyatt family. Thus was one of the most pleasant and toatlly enjoyable experiences we have had in many, many years! Everythi...
Read More
March 2017|Q10IHtinab
Amazing Location, Great Views
I stayed in a two bedroom balcony suite and this hotel is overall the most pleasing that I have stayed in. The suite is a true two bedroom, with a foyer with lights that come on to light your way as you enter the room automatically, and bedrooms on opposite ends of the main room for privacy. I on...
Read More
March 2017|bvaziri
Great hotel.
Staff was friendly and professional. Very attentive and accommodating. Fell in love with the bathroom and tub. The shower was heaven . Free wine from 6p-8p was awesome. Had a great night rest . Well definitely be back ! ...
March 2017|974petac
A must place to stay in NYC
Great hotel!! Excellent location next to the Library and a short walk to Time square . Contemporary design. Clean. Great friendly staff. Food in the restaurant and at the bar is amazing. Will not disappoint....
March 2017|SteveS6409
Wonderul surprise
The Andaz was such a great experience. The room was decorated beautifully and loved the design. Very comfortable beds. Everyone at the hotel were pros and made every guest feel special. The bar is amazing and not to be missed. Can't wait to come back...
March 2017|925suzannel
Wonderful Hotel and People
Thank you for making our trip a lovely stay at the Andaz Fifth Ave. We got an early check in-an upgrade to a corner suite, had great comfort pillows and bed linens. We loved the bathroom and large shower with overhead shower. The bath robes were comfortable, the sitting area was comfortable-the long...
Read More
March 2017|thomassH2593KF
Worth every penny!
We stayed in a suite so I am not sure about the normal guest rooms, but it was exquisite, clean, spacious, and extremely comfortable. The hotel staff were very kind, gracious, and helpful. I highly recommend this hotel....
March 2017|N993RNmarciab
heads and shoulders above the rest.
The hotel is in a great location. the staff are terrific, rooms are very nice and after two visits to this hotel property I will stay no place else. Andaz in Mid-Town met and exceeded my expectations. try the French toast for breakfast with strawberries. cant go wrong....
February 2017|patrickkI105YJ
Great for business
Great hotel and amazing value for business travelers! At the $340 price point to get a hotel with such a beautiful design and amazing service in NYC feels like a true find! Hip, good location and modern conviences...
February 2017|392lindseyh
Serenity in Midtown
The location can't be beat: Fifth Avenue, Public Library, Grand Central Terminal...and the rooms are clean, quiet, comfortable with the BEST showers!! Excellent food and friendly staff. I can't wait to have a reason to return....
February 2017|T8145DFlauriem
great business trip accomodation very
very convenient, staff friendly, accomodation good. Would definitely stay for future trips and recommend to colleagues, friends and family. Rooms are large for NY standard (although I was in an executive room) and also had a great view of the Library. Good Central location....
February 2017|A5871DTsoniar
Awesome room
Clean. Quiet. Great decorations, bed was so comfy. Shower was amazing. I would definitely recommend it. Location was great. Staff was friendly and efficient. I was only there for one night but would definitely come and stay again....
February 2017|Megan M
Outstanding experience
My girlfriend and I loved Andaz 5th Avenue. The staff was so friendly and the room was wonderful with incredibly high ceilings with a great view of 5th Avenue. The rain shower was fun. The black out shades were great too!...
February 2017|Annabelle V
Super views in an amazing suite
Amazing service. The staff remembers you as you come and go and makes you feel special. Really nice room with an amazing view of the library. Sweet rain shower and robes! Great food in the attached restaurant for room service!...
February 2017|178hannaht
Best Breakfasts/Designer Rooms & Smiling Service
Perfect Location to access mid-town and downtown. Chilled but efficient and friendly staff in a laid back Andaz service model. Chill with a coffee, wine or beer while you are checked in. Rooms are efficiently and comfortably designed.interior doors closed it looks like your living room with bathro...
Read More
January 2017|MWHGoshawk
Andaz is awesome
I had a wonderful experience at Andaz. We had a business meeting there, and the Events staff could not have been more accommodating, attentive and responsive. I stayed 2 nights, and the rooms are comfortable, clean and spacious. This is a real treat in midtown Manhattan. I recommend it strongly. Ove...
Read More
January 2017|barbarasA9878MV
Wonderful stay at the Andaz
My wife and I went to the City to celebrate her 50th. We had a wonderful time at the Andaz 5th Ave. - it is centrally located, yet not close to the crowded areas. We got an upgrade to a room facing the library, when I mentioned that I had stayed (by myself, for business) many times there.
The room ...
Read More
January 2017|Sanjay C
Best Hotel in NYC
I have been staying here since it opened and it's the only place I will stay in NYC. The entire staff remembers me and the room I love staying in, they remember the food and drink I always order! I realize NYC is huge but this staff is incredible and amazing, how many people that take care you in NY...
Read More
January 2017|Erin W
Very Comfortable Stay
The room was comfortable and quiet with a good amount of space. The shower is awesome! Staff is very friendly and helpful. In New York you always need directions and they were always ready to help. Food recommendations too. Bottled water & snacks in the room were complimentary....
January 2017|John F
Exceptional hotel in NYC
We stayed in a 5th Avenue view suite that was remarkable. It was huge, with a lot of storage--great for wintertime travel. This was our first stay at an Andaz property and we were very impressed. Great bar, restaurant, and fitness center. Perfect location. Our view was incredible. We will stay again...
Read More
December 2016|julietteski10
Fantastic hotel in a fantastic location
We loved our stay at the Andaz. Everything was exactly perfect - from the quality of the hotel to the courtesy of the staff. It is in a prime location right across the street from the NYPL. We were able to enjoy great restaurants and attractions nearby and it is a great starting point to do long wal...
Read More
December 2016|446catj
Great staying
I was there over Christmas wih my family
Perfect location on 5th just outside the crowd yet close to everything
Friendly staff
Very spacious room and comfortable
Will go back for sure
Great value for money
I enjoyed every minute
...
December 2016|carlog426
Andaz 5th Avenue Review
I stayed at the Andaz 5th Avenue on Saturday, 12/17. I also happened to propose at the Andaz that same night. The staff was invaluable in helping me execute to proposal, I can't thank them enough. The hote itself was immaculate as usual. Our favorite spot in NYC. Thank you Andaz staff for making our...
Read More
December 2016|190justinh
WEEKEND STAY AT THE HYATT ANDAZ
I am a native New Yorker, born and bred in Manhattan. I love New York City, and all that it has to offer. Having moved out of the city years ago, and up to the Hudson Valley, we occasionally come back to "do New York." Speaking as a native, I would personally recommend this Hyatt Hotel to anyone...
Read More
December 2016|Paul M
location-location-location
We enjoy walking everywhere and use to stay in Time Sq but the intensity of action got to be to much. The Andaz is located across from the Library and by the Park so that you get a wonderful balance with nature and tranquility and still can walk to the theater district, Rockefeller Center, Radio Cit...
Read More
December 2016|kathy w
Quiet Oasis off 5th ave
Great room for NYC. Very spacious and worth it. Bathroom is huge. It is in a great location and walkable to many touristy stuff. Has attached coffee shop which is convenient. Was here for a special occasion. Stay here if you want to feel pampered....
December 2016|Prathyusha A
One of the best in NYC
I am a very regular guest, here and elsewhere on business around the world, and I don't usually take the time to fill in these surveys. However it struck me that the Andaz 5th Ave is quite unusual in a number of respects. The standards are high, the hotel is very comfortable etc - but it is reall...
Read More
December 2016|colmk290
Great property, well located, hiccups with service
We used Gold Passport awards to stay here, so that's why value is "excellent". I wouldn't pay rack rate to stay here. Hotel is beautiful and conveniently located across the street from Bryant park and the main branch of the public library. In-room services were botched by either the hotel or their c...
Read More
December 2016|andrewpF8328EP
Total satisfaction
Only one technical problem ( one of the elevator us )
The staff as usual very friendly.
It is for us the second time in this property and got a warm welcome from the staffs up two the GM .
We will return to the ANDAZ with a great pleasure on our next New York stay ....
December 2016|402denispierreb
Andaz - new mid-town hotel in NY
Outstanding facilities, exceptional location and excellent team to serve guests. Rooms very quiet, beautifully furnished and complimentary non-alcholic minibar offerings a pleasant surprise. I'll be back!...
December 2016|garylI4042OL
Love this boutique hotel and location
We have stayed here many times and love the ease of check-in and the proximity to grand central station and the theater district. We are disappointed when we arrive too late for the lovely wine happy hour!...
December 2016|Mona Z
Great Hotel
Comfortable, clean, quiet, hotel convenient to 5th Avenue shopping, Broadway. Staff pleasant and accommodating. We arrived early and were able to check in upon arrival. At checkout due to a later flight they were able to be accommodating about letting us leave a little later....
December 2016|DebS870
Great Location & Hospitality
Stayed at Andaz on 5th for 2 nights the first week in December 2016. Even with the Christmas rush upon New York, this hotel has an excellent location, close to subways, the Empire State Bldg, Radio City Music Hall, the theater district, Times Square, the famous Library across the street, 3 blocks t...
Read More
December 2016|monkeys
Amazing Andaz experience
I'm fortunate to be a Diamond Hyatt member and was upgraded to a breathtaking suite overlooking the NY Public Library on my recent one night stay. Loved the room. Had a wonderful business breakfast in the hotel restaurant in the morning....
December 2016|davidhG894PZ
EXCEPTIONAL Andaz
Excellent location...shopping,restaurants,entertainment all walkable. Close to Grand Central, Bryant Park and all tourist attractions. Service was wonderful, people were helpful and courteous everywhere throughout the hotel. Large room with spa bath and all ammentites!...
November 2016|Rrcmmc0731
Modern, updated great location
Second time we stayed at this hotel. It is a great location, right off of Fifth Ave, across from NY Library. Easy to walk to sights, restaurants, shopping, park or subway. Great location and rooms are very comfortable and modern....
November 2016|Katie B
Awesome Hotel
My wife and I stayed during Thanksgiving week in an Andaz Suite which is a very large and beautiful suite. Upon arrival we were offered a welcome beverage and our request for late check-out was already in the system. Awesome location and great value. Our new go to hotel for sure. Highly recommend....
November 2016|Joe C
Perfect stay in nyc
Excellent hotel and service I would definitely recommend and return. Location was excellent. Complimentary happy hour was fun. Room was in perfect condition. Wouldn't think twice about booking again!!...
November 2016|Ludmila F
Wonderful weekend
Wonderful hotel. Very personal attention and caring staff. Great location next to Bryant Park. We would recommend this hotel highly. Even provided spring water, sodas and daily newspaper free of charge. Thanks...
November 2016|med4bike
Perfect!
The location and accommodations were perfect, exactly what I had hoped for. I brought my two teenage kids and the suite we had was perfect to accommodate the 3 of us. The decor was modern but not stark, warm, inviting and spacious. We loved the big patio to really take in the whole city experience. ...
November 2016|lisavJ8342FJ
Stay at Andaz 5th Ave
Would rate it a 10 in all categories If I had any concerns it would be that there is no coffee maker in the room, however, free coffee is available in the lobby. The ambiance of the room was over the top....
November 2016|Dick D
Great value and a great location
I highly recommend this hotel. It has a great mid-town location directly across the street from the New York City library and is walking distance to Times Square and many other great New York City attractions. The staff is excellent and the price is very attractive given how expensive New York hotel...
Read More
November 2016|lonr404
Night out in the City
Went for a night out in the city. Prime location, only 2 blocks to Grand Central Station and 2 blocks to Times Square. Lovely hotel, very accommodating, beautiful new furnishings, free snacks, hotel staff was very helpful and nice......
November 2016|Jeffrey S
Best Luxury Hotel in Manhattan
Without peer, the Andaz 5th Ave does it right every time. The spacious and super comfortable accommodations are better than any other property. The amenities are exceptional. The Downstairs Bar serves up the best mixologists who prepare the most unique and interesting combination of flavors anywh...
Read More
October 2016|S7468MRjoelb
Location, Location and Location
Best things of this Hotel is may be location, we can walk to theater district, grand central station, 5th ave shopping, empire state building and etc. Room is efficient and clean. Staff is friendly and its a new consept of Hyatt. For Japanese guset, there is Japanese groccery store and cafe across t...
Read More
October 2016|Shinichi S
High Class at the Andaz
We decided to spend a night at the Andaz as it's part of the Hyatt organization, and a newer concept; larger rooms, with many high tech amenities. The hotel is geared towards the Millennium generation for sure. No more ladies/mens rooms. They went full on gender neutral, and men and woman use the sa...
Read More
October 2016|joannmondrus
The best amongst the 4 hotels I have stayed in NYC
The complimentary coffee & tea in the morning and wine in the evening at the hotel lobby are such a fine touch to uplift the experience!! Staff are all so hospitable which also made the stay a very pleasant one....
October 2016|LHTay
NYC getaway
The Andaz 5th Avenue in Midtown is an amazing Hyatt hotel offering guests comfortable rooms, with a great guest relations team. You will not find a more competent or committed hotel staff. The Andaz is a wonderful location, centrally located offering ease of walking to most areas of midtown....
October 2016|Debra L
Remakable experience
Our visit to the Big Apple was made even more memorable by our Andaz 5th Avenue experience. We initially narrowed down our choices to 3 properties within the area and we're so happy we made the best choice for our accomodation......
October 2016|celias179
wounderfull wekend
Had an excellent stay at Ndaz with the staff going beyond themselves to help me celebrate my girlfriends birthday weekend. the staff could not have done a better job. will definitely be back and reccomend the hotel without reservation....
October 2016|Edward S
Quiet, tiny, but somewhat luxurious
While the rooms seemed tiny, the shower, bed and other amenities made up for it. For being in the heart of Manhattan, it was surprising quiet in the room at night. I only wished the windows had opened a bit further....
October 2016|Nancy L
Andaz on 5th Ave.
The hotel is very modern with a beautiful bathroom! The room is very clean and quiet. It is centrally located and very convenient. The staff was very efficient in checking us in and making sure everything was alright. I would highly recommend this hotel....
October 2016|Heidi S
A+
Staff couldn't be nicer. Hotel is in great condition. Room was very spacious and bathroom was enormous. Wifi was fast, gym was well equipped and in great condition. Wish hotel room didn't have so much dark gray but that's clearly the thing these days. Would go back no question. ...
October 2016|leahs301
Overall good experience.
Great location, good beds, pillows. Overall good experience. Stayed here for a wedding, didn't shop around for lower cost in the same area. Lights and shows controls somewhat confusing at first, complimentary water and Sosa in the mini-bar was much appreciated and interesting check in....
October 2016|LIJOMS
Best spot in the city
Andaz is one of the top five in New York for location, value, size of room and friendliness. Hotels costing hundreds more do not meet the standards of andaz. The rooms are huge by New York standards and the bathroom areas are to die for. The only problem is that now my wife wants a new one....
October 2016|james m
Hyatt Andaz
Great hotel and great location! As always the staff goes above and beyond to accommodate your needs. Just across the street is the New York library and it's blocks away from Times Square, but without the traffic noise....
October 2016|Jose R
Outstanding Stay
My wife and I came to NYC for a long planned trip to see several Broadway shows including Hamilton! This trip coincided with my wife's birthday and our time at the Andaz 5th Avenue was outstanding from start to finish. This hotel has an excellent location for visiting most of the notable sites in ...
Read More
October 2016|Adam B
Good Stay at Andaz NYC
Staying for a conference plus tacking on a couple of nights for a date weekend. If you're looking for something close to Times Square (where we had to be for a conference) but hate Times Square itself, this is the place to be. Overlooks NYC library, steps from Bryant Park, great location. Staff supe...
Read More
October 2016|Popeye70
Where "location" and "quality" meet
Spent the weekend at this perfect hotel that is located directly across from the famous NY Public Library and 2 blocks from ran Central. Great base if you are looking to see most of the sights and culture of NY. Really great staff: from the Check-in to the waitstaff, all were genuinely interested i...
Read More
September 2016|Odie156
Great hotel and location
This is our second stay here. The service is top notch and the food is great. The location is great, an easy walk to most things except the Met. Extremely friendly staff who are very helpful. We like the relaxed atmosphere....
September 2016|Michael B
Andaz Hotel
Great place for business functions. Food, accommodations, ambiance all conducive to productive meeting. I would recommend it to my business associates. As a female, traveling alone, I appreciated the competence of the staff....
September 2016|1994IMS
The Andaz on Fifth is Special
We stayed in a Terrace Suite for a special occasion, and enjoyed the room and hotel very. The staff, which can make or break any hotel, was warm and responsive. The suite was also great with a view of the Library and Fifth Avenue. We also had breakfast and lunch in the restaurant, which was a fir...
Read More
September 2016|Matt B
Better than I expected!
I have been looking at this hotel for sometime now, but every time I needed to book one, I chose a different NY hotel. This time I did, and I regret not stating here before. Check in process was unusual, yet very personal and quick. We arrived early, so our room wasn't ready yet. But Isaac sugge...
Read More
September 2016|Cirilo C
Quirky rooms, great location
The rooms here are designed a little, make that a lot, differently than what you are used to. The closet for instance is a tall glass box. The lighting system takes a little while to figure out. But other than a slightly longer 'break-in period' than usual we found it to be quite a charming hotel...
Read More
September 2016|Ted S
Lovely property in mid-town.
First stay at Andaz and we will return for sure. The location is perfect, close to Times Square but not in the thick of it.
We took advantage of a special offer to upgrade to the Loft Suite. Worth every penny. ...
September 2016|William M
Great gem in the Big Apple
The Andaz on 5th Avenue is a wonderful destination. Chic hotel with great staff that make you feel at home. Located in the heart of Midtown, this hotel has great restaurants, workout facilities and a team that is always looking for a way to ensure your stay is awesome....
September 2016|Harry C O
Good Hyatt option across street from NY Library
Nice central location, though only pricey parking options. Rooms were very quiet and clean. Complimentary glass of wine. A reading library with good selections. Gym was decent and not crowded during the 3 visits I made....
September 2016|Benjamin T
New York State of Mind
Breath taking View. Best of class Service. Prime Location. Room 2323 is Extraordinary.
It is not an easy task to shine in NYC, but the Andaz 5th avenue highly exceded our expectations. In this case a picture is not worth a 1.000 words. Room was better than shown on hotel website....
August 2016|fernandofC2556GZ
Location is superb and service is excellent
I thought the hotel was lovely. Service was excellent and quick. The room was large and attractive. One caveat - we were on the 6th floor and my husband found the room to be very noisy. The location is great....
August 2016|470JanetW
Excellent hotel
We were there way to early for the check-in time but they had our room ready which helped us very much since we have 2 young kids. They have complementary Non-Alcohol beverages in the room and wine downstairs (6pm-8pm). The location is great, very convenient. The room is very spacious and quiet fo...
Read More
August 2016|James C
Fantastic place
Great location, great facilities great staff. :No hassle check in or check out. Service was initiated to help in all situations. Room was spacious. Mattress comfortable. Electric facilities easy to use....
August 2016|Elisheva S
Fantastic Stay!!!
I had to be in the city with my wife and 3 young daughters for just over 2 weeks. As you can imagine you think of location, price, room size in nyc and safety. I was pleasantly surprised with all of the above. The rooms are HUUUUUUGE, clean, staff was amazing food fantastic and location great! Thi...
Read More
August 2016|dralexg
FABULOUS STAY IN MIDTOWN
Five star experience at a reasonable price. The staff graciously greets you with a beverage offer...and on a heat wave day, you had me at iced coffee. I was upgraded to an extra large King room on a high floor overlooking the library in front of Bryant Park. If you leaned forward enough you could sn...
Read More
August 2016|LaJollaTravelDiva
Style, Service and Fabulous Location
Wonderful staff - I was on a return trip and my primary contact at Andaz recognized me straight away by name.Stylish boutique hotel directly across from the NY Public Library and the charming Bryant Park. Walking distance to Time Square....
August 2016|mikesC4553MS
They took care of us
Took a quick getaway for our anniversary. We were looking for a centrally located hotel for a night in the city. This was the perfect spot. The service was friendly. When they found out it was our anniversary, we got upgraded to a suite. That would have been plenty, but later that night there w...
Read More
July 2016|Shawn L
Beautiful Hyatt Property at Bryant Park
This property is directly across from the New York Public Library at Bryant Park - which makes an excellent location on top of it being an excellent hotel. The rooms are still in that new condition and very modern luxurious. If you're a Hyatt Diamond member, this is one of the few properties you'll ...
Read More
July 2016|Justin M
Great Experience
Andaz delivers the promise, great staff and service. The loft room is amazing, spacious and comfortable. The location is perfect, in front of the Library, easy access to subway and good restaurants. Strongly recommend for a couples....
July 2016|Alexandre S
Modern and private hotel
Stayed overnight to have dinner in Manhattan, can't say enough about the hotel, staff was great, rooms are beautiful and location is amazing. Had breakfast in the restaurant and it was fantastic. Will be back!...
July 2016|frankgW1240SX
boutique hotel in great location
the Andaz was close to a lot of interesting attractions that were within walking distance. the beautifull Library building and Bryant park were across the street. Hotel is a half a block from 42nd st (a lot of theatres 42nd) 3 blocks to Time Square one direction and the Empire State building the o...
Read More
July 2016|kathy w
5 Star experience at this MUST STAY PROPERTY
Truly in NYC, there isn't a better place to make home while your in the city. Their level of customer service exceeds my high level of expectations. Their food is GREAT, the special club like bar on the lower level is awesome the vibe is great, the food is great and the food 5 stars! Great value,...
Read More
July 2016|SavyMountain
Fantastic Stay
So pleased with our stay here. Thanks to Southwest Airlines our arrival was delayed by about 12 hours and we missed our first night's stay. Geri (sp?) at Andaz customer service was fantastic and helped make sure I would get my points back from the canceled stay. Hotel itself was clean, staff were su...
Read More
July 2016|Kyle K
Great Family Stay at Andaz
My family and I had a fantastic stay at the Andaz. Which was highlighted by our Hyatt status, but the hotel was fantastic regardless. The splash suite was fantastic for our us and our kids to cool down after a long day roaming the city. The city could not be in a better location for a tourist. Coupl...
Read More
July 2016|Va757Tom
A hip, luxurious boutique hotel in a fabulous midtown location
I read quite a few reviews about this hotel before we stayed there and despite the few negative comments had a great feeling about it. It was worth every penny that we paid to stay there. From the moment we walked in the door we felt pampered. The check in process was easy (and hip for sure). Yes, t...
Read More
July 2016|Crispybones
Lost in New York
My girlfriend and I ventured into New York on a few hours notice and had an amazing experience. We were able to book last minute reservations at the Andaz. The staff greeted us as soon as we entered the establishment with welcoming smiles. Staff members also recommended some of the best pizza spo...
Read More
July 2016|Jasonleeharris
Outstanding hotel
Outstanding Hotel. Excellent location, beautiful rooms. Free minibar, great service and the best staff in NYC. This is one of the best hotels in NYC, in my opinion. We stayed in a loft and it was impressive. Great room and shower....
July 2016|Lovetotraveler5192
Great hotel with top notch location
Outstanding location and facility with plenty of good restaurants nearby and good transportation. Nice amenities and quiet rooms. Close to transportation and shopping. Don't fait to try the croissants ant the nearby Maison Kayser, as good as any in Paris....
July 2016|aLayabout
Staff is incredible - Treated like Gold!
My husband and I had grueling travel day to NYC where we were celebrating our five year anniversary. We arrived in NYC only to find our original hotel dirty, and the staff uncaring and unconcerned. We switch to the Andaz at nearly midnight. We were greeted by friendly and helpful staff, who immed...
Read More
July 2016|KimberlyFT
Great Stay
Aaron was doing good job to show me how to use turn on and off lights, close and open shades, etc during my stay. The other front desk name is Anderson need to be improve to be smiles and warm friendly to every guests and also need to be improve show the guests how to use open and close shades, lig...
Read More
June 2016|RYNiceGuy1977
Great Stay at Andaz - As always!
Another excellent stay at the Andaz. Really love this hotel. Treated soo good every single time. Elaine was our host this time, she constantly went above and beyond to make sure we were well taken care of....
June 2016|Rohan G
Terrific Stay and excellent dinner
The Andaz is a contemporary hotel with spacious rooms and the restaurant offers options for foodies and picky eaters. The work out facility has something for everyone. The morning coffee is excellent and appreciated....
June 2016|Katherine M P
Fabulous Stay
10 is not a high enough rating for the service we received, if I could rate my experience a 15 or 20 I would. Isaac greeted us and took the initiative to see if he could upgrade our room for our 25th Anniversary. He found a beautiful suite overlooking the NY Library and my husband was thrilled. I...
Read More
June 2016|828kathrynl
Andaz NYC
Great stay - simple, hassle free, contemporary rooms nice and convenient. Pre-check-in was great. Welcoming staff upon arrival with free wifi and beverages. Ideal place to stay for either business or a long weekend....
June 2016|Anthony P
Very attentive and personalized
We had a great experience at the Andaz. Terrific location, wonderful staff, and tranquil experience in the heart of Midtown. The bed in Room 314 is super comfortable, but an upgrade to the Splash Suite gives you views of the Empire State Building and the Library (oddly, the bed is not as comfortab...
Read More
June 2016|855amandaj
High Standards !
This hotel is being recommended not just for its fabulous location and comfortable rooms but for the extremely high levels of personalised and pleasant service !! It made our stay enjoyable beyond measure....
June 2016|Subin88S
Simply the best
It is one of the most spacious standard guest rooms in NYC. The design is super unique, so modern yet in a historical building. I love the high ceiling. The restaurant is also the best brunch spot in the city. The hosts are all very welcoming. Wonderful wonderful wonderful!...
June 2016|Lang C
Great extended holiday weekend stay
Staff was exceptionable. They catered to your every need. The welcome refreshments and restocking of the mini fridge was a nice touch for a NY hotel. Great central location. Large upscale room with up to date master light/ blinds/ and thermostat controls at bed side....
June 2016|777kurtl
Cool and comfortable space
Excellent hotel in NYC. A small hotel yet spacious rooms! Great shower, too. A very cool vibe all around. Walking distance to many things but not right in the heart of everything. We loved the hotel and would stay again....
May 2016|andywhits71
A Great Place in a Great Location
This NYC gem has beautiful, modern rooms with spa grade toiletries to enjoy. Ask for a room overlooking the New York City Public Library and be sure to enjoy the library and Bryant Park during your stay. The proximity to the library make this a heavenly location. The staff are among the best in NY...
Read More
May 2016|Leonard C
Perfect stay in NYC
The staff are friendly and professional and willing to answers all questions. We arrived early and the room was not ready. They emailed you when it was available and the luggage was already delivered to the room...
May 2016|Hsacks
Great Stay at Andaz 5th Avenue
Having spent weeks looking into virtually every hotel in Manhattan we finally settled on Andaz 5th Avenue and we were delighted with our stay there. The location is perfect, with Bryant Park, Times Square, Grand Central, the Chrysler Building (to name a few) all within minutes walk. The hotel design...
Read More
May 2016|euanmcc
Great for Work and Play
Beautiful contemporary hotel, stylish. Rooms quiet and comfortable, divided into work and sleep areas making it perfect for couples. Highly personal service. Great information, accomodating for late departure. Friendly, they do not sweat the small stuff....
May 2016|Benjamin L
Beautiful hotel, great location
Stayed in the Andaz 5th avenue for 8 nights with my wife for our 20th Wedding anniversary. The Loft room was large with great views over 42nd street. The bathroom was very large with a beautiful walk-in shower and spacious vanity with double sinks. Concierge staff were friendly and helpful and orga...
Read More
May 2016|M7880TRpaulg
Another fabulous stay
We absolutely love the Andaz 5th Avenue. Having stayed at many many different hotels in NY over the years we are ever so glad to have discovered the Andaz. My husband was an SPG platinum and used to stay at the Parker Meridien but even though he stayed 50 nights a year he got no recognition whats...
Read More
May 2016|Rani H
A Gem in the Bryant Park
I was pleasantly surprised when i arrived to this property. The staff was quick to please, the check in was smooth and easy and the room was just right for my two nights. The bathroom was amazing and big and the shower was either a rain head or hand held unit. There was even a foot rest for shavin...
Read More
May 2016|CZBrat1977
a very nice hotel with the most friendly staff in New York.
Andaz on 5th Avenue in New York is not only very centrally located, it has the most friendly staff you will ever meet and the rooms are great. Never been in a hotel that had (more than) enough umbrellas handy and of a very good quality too....
May 2016|James W
Manhattan Oasis
The Hyatt Andaz 5th Avenue (A5A) is a great property located in the center of Manhattan at 5th Avenue and 41st Street thereby providing a central location from which to head out to all areas. The rooms are extremely functional for both the business and holiday traveler. The service is typical top ...
Read More
May 2016|John C
Exceptional Customer Service in A Modern Hotel
I've stayed at the Andaz twice. It is a modern hotel in an convenient area. The most outstanding feature is the customer service provided. I received some of the best customer service I have ever had while staying at the Andaz (thank you to Aaron at the front desk--he is the Superman of Customer ...
Read More
April 2016|randib1970
Excellent customer service
I stayed many different hotels,the desk front staff at the Andaz are excellent service ,and rooms are clean and neat ,and the location is very close to times square ,we enjoyed the two day stay , we recommend the Andaz to any friends....
April 2016|George S
Excellent
Everything was perfect! Room/Staff were perfect and every detail and assistance we needed were delivered. When we needed directions, suggestions, or even a taxi from 5th Ave. to rush us to the airport we were accommodated in every way....
April 2016|Ty V
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
Thank you for sharing your feedback with us. We are thrilled to hear that you thoroughly enjoyed your stay and felt well cared for.
When your travels bring you back to Mid-Town Manhattan, we hope to once again be your hotel of choice.
Warmly,
Your Andaz 5th Avenue Family
RIght next to Bryant Park
Third time at the Andaz, and I'll go back again. Very close to everything you need, and the food is great. Great menu selections for the lunches and breakfasts during my two day staf. Rooms are huge for NYC with a contemporary vibe....
April 2016|John R
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We are thrilled to hear that you enjoyed our menu selections - thank you for taking the time to share your feedback with us!
When your travels bring you back to Mid-Town Manhattan, we look forward to welcoming you to your home away from home for your fourth visit.
Warmly,
Your Andaz 5th Avenue Family
Customer Service
Great Customer Service!! Felt Very Welcoming and at home. Staff was very friendly and knowledgeable. Very helping when requesting for information and everything else. Did not get a chance to try the restaurant but will have to come back and check it out. Seem pretty busy so didn't have time to try...
Read More
April 2016|Long L
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
Thank you so much for taking the time to share your kind words with us.
We are happy to hear that you felt at home during your stay, and look forward to welcoming you back to experience our restaurant.
Warmly,
Our Andaz 5th Avenue Family
New York made better - if possible!
Andaz - great location. Beautiful contemporary hotel with very attentive staff. Rooms were immaculate! A definite highlight to our trip!! Great location for walking and super easy to get Uber in NYC! Would stay here again and again! Super!...
April 2016|Carrie B
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We do not take it lightly that you took the time to share such kind words with us - thank you.
I am delighted to hear that your stay with us was everything you needed it to be. When your travels bring you back to Manhattan, we look forward to welcoming you home once again.
Warmly,
Your Andaz 5th Avenue Family
Lovely hotel, friendly staff, fantastic location
I'd recommend Andaz for just about any reason. We hosted a business event there. Staff were helpful and friendly. Guest rooms were large, quiet, and well-appointed. I'd recommend it to anyone traveling for business or pleasure...
March 2016|Anna H
Very peaceful
This is a nice oasis in an overwhelmingly busy city! The bathroom was huge with a double vanity and enormous shower. Snacks and water are replenished on a request basis. Nice wine happy hour in the afternoon....
March 2016|Brenda B
Visiting NYC
Great location right across from the 5th Avenue Library and great location for shopping parks and theater Love visiting NYC friendly Staff at Andez enjoyed the coffee in the lobby and the happy hour. defiantly stay again...
March 2016|rosemarym44
Just Right
If you are looking for the perfect blend of contemporary furnishings with old school courtesy and professionalism, the Andaz NYC puts it together perfectly. Located in the heart of the city, the hotel is a short walk to Grand Central, Madison and Fifth Avenue shops, and just about everything New Yor...
Read More
March 2016|Edgar A Mr M
Another Excellent Hyatt Property in NYC
Trendy, fashionable, and well run ... this hotel is a great example of Hyatt excellence. I would definitely recommend this location for Midtown needs. There are excellent eateries nearby, but the onsite Spot is great as well. All good....
March 2016|Douglas C
This is a beautiful hotel
Great location, new, well maintained, the staff is incredible, the room are very spacious. I love it. It is a no brainer, when in NYC, I book the Andaz. Every time it is an exceptional experience. Highly recommended....
March 2016|Chiccager
Exceptional Care
The room and ameneties were all exceptional (we had a "Splash Suite"). However, what was truly exceptional was the staff. I fell ill during my visit and the late night staff was right by my side selecting and getting me to a hospital. Upon my return ad dawn, they quickly allowed my check-out time to...
Read More
March 2016|Richard J
Wonderful stay
I have been a regular at this hotel. I think the staff is excellent. As a Hyatt Diamond member, I find the breakfast is the best I have had among Hyatts I have stayed. The location is superb, and it avoids the chaos in many New York hotels. All in all, an amazing hotel....
March 2016|retiredtraveller68
Excellent Stay
The Andaz hotel on 5th Avenue near Bryant Park is an amazing place to stay. Top rate service, beautifully decorated rooms with modern flair, close to the subway, across the street from Bryant Park, near top notch restaurants, .... I'd stay here again and again....
March 2016|lloydh793
trendy and modern
Great for couples and business interests. Service superior and priced right. Would like this concept expanded to europe, especially italy or spain.I have visited the andaz in amsterdam and found it first rate and strongly recommend....
March 2016|margeryfromny
Excellent every time
Perfectly located. Perfectly curated. Just generally perfect. You have bryant park and associated restaurants (Koi and Dinges and Waffles are highlights), times square a block away, grand central station oyster bar a block away, central park a 15 minute walk away. It's a beautiful hotel in a great ...
Read More
March 2016|HevinMD
Very Relaxing and Well Kept Hotel
Management was very accommodating with my request for room preference and check-in time before our arrival. Our room was clean, modern and nice touches of convenience. The very large bathroom with rain water shower, double sinks and modern touches felt luxurious....
March 2016|Christine P
Excellent Views
The 2 bedroom terrace suite is the best room I've had in NYC. Amazing views of the city, gracious service, contemporary and clean accommodations, convenient midtown location. They'll certainly be seeing more of me....
March 2016|laurelye55
Great place
Stayed on a Saturday with a date. The room was gorgeous and an excellent size. The huge shower is big enough for a party. They bed was very comfortable. Overall I would call this place sexy. Got a good deal on it and I would guess normally it wouldn't be in my price range....
March 2016|Jonas L
5th Ave luxury
I think the Andaz 5TH Avenue is a spectacular hotel with a great staff. And the location is in close proximity to anywhere you might want to visit in Manhattan. My only complaint is, there was a huge stain on the sofa in my room....
February 2016|Robert M
gem...
Great hotel in a PERFECT location. Not the most obvious place, but well staffed with an excellent restaurant. Those of you born after 1990 will love the downstairs bar. Really cool place with a great vibe....
February 2016|paul l
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We are delighted to hear that you enjoyed your experience with us, and look forward to once again welcoming you when your travels bring you back to Mid-town Manhattan.
Thank you for taking the time to share your feedback with us.
Best Regards,
Your Andaz 5th Avenue Family
Birthday night for the Stars...
Booked a room for my daughter to celebrate her 21st birthday and she was treated like a rock star...!! The hotel staff made sure that everything that could be done was done to make the stay and experience special....
February 2016|Nick K
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We would like to wish your daughter a Happy belated birthday from our entire team.
We are so happy to hear that your daughters 21st birthday was thoroughly enjoyed! Please do not hesitate to let us know when your travels will bring you back to Manhattan.
It will be our pleasure to welcome you home once again.
Warmly,
Your Andaz 5th Avenue Family
Great option in Midtown
We were offered a great deal on a stay here and it was well worth the price we paid. This was one of the roomier spaces we have stayed in at a hotel in Manhattan and was extremely clean! Loved the decor, and the lighting....
February 2016|S1379ILchristineb
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
Thank you for taking the time to share your feedback with us. We are thrilled to hear that you found our guestrooms comfortable and enjoyed your overall experience.
We look forward to once again welcoming you home when your travels bring you back to Manhattan.
Warm Regards,
Your Andaz 5th Avenue Family
Oasis of calm in NYC
High specification rooms, combined with a relaxed and competent staff who make you feel at home. This is New York City life as you wish it would be. Bryant park and Times Square are right outside your front door, as is the splendid Grand Central Station just a couple of blocks away. This is my fa...
Read More
January 2016|HevinMD
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We appreciate you taking the time to share your thoughts with us, and we do not take it lightly that you consider us your favorite place to stay in the city – thank you!
When your travels bring your back to Manhattan, we look forward to welcoming you home once again.
Warmly,
Your Andaz 5th Avenue Family
Great Choice!
Good location, nice size rooms, great decor. Great choice! Service is good, rooms are modern and clean. We returned to the Andaz and were glad we did. Hotel is well maintained, clean and provides the services were were looking for.....
January 2016|Lisa N
Great Hotel - No Hyatt Gold Points (watch out)
Room, staff and location were fantastic. If you care about earning Gold Passport points or tier credits, be advised you do not earn them if your stay is not booked through hyatt.com. If you do not care about points, stay here, it's a great property....
January 2016|Jerod M
... if not the best hotel in NY
Andaz is one of the best if not the best hotel in New York. very well placed in font of the National Library on the 5th Ave. it is not too big, very clean and with very good price/quality ratio. It has only one but very good restaurant/ The staff is young and smiling and very welcoming...
December 2015|Андрей З
Perfect Stay!
My daughter and I had a wonderful stay at the Andaz. We had a room with a library view which is to be recommended. Unlike some other reviewers, we had no issues at all with the lighting and thought the check in desk was quite efficient. The rooms are modern but comfortable. The staff was attentiv...
Read More
December 2015|242joana
Great Hotel, Great Location
Perfect location for NYC Christmas visit. Great staff, rooms are awesome. Very modern rooms, awesome shower with foot bath. Checked in early, staff was very accommodating. The location is tremendous, short walk to Bryant Park, 5th Avenue shopping, Rockefeller, etc.....
December 2015|agb1201
Superb stay at the Andaz 5th Avenue, New York
Quite simply, perfect. A great boutique hotel located next to the New York Library on 5th Avenue in mid town. The rooms are really well appointed and spacious and the staff are very friendly, helpful and approachable....
December 2015|Richard R
My stay at the Andaz
A lovely boutique style hotel at a prime location, well appointed, smart and stylish, yet elegant in an old-world way. I would stay here again if needs arose. Did not sample the restaurant, bar, or fitness center, but all appeared excellent....
December 2015|Michael L
Andaz NYC
Top class 'boutique' styled hotel. Very low key from the outside but wonderful experience inside. Great location. Top class staff. Modern room that are very large - tall ceilings- and modern equipment inside. Nice quiet rooms considering you are in NYC city...
December 2015|Fergus M
top notch location
excellent location, near, but not too near the noise and traffic of, midtown Manhattan. tons of restaurants in walking distance, including the food court at Grand Central Station. my room was great and the WiFi service worked fine....
December 2015|Donald D
Perfect close getaway
Beautifully clean rooms with complimentary snacks and non-alcoholic drinks. Wine hours in the lobby with very friendly staff next to an interesting small collection of books. I would definitely stay here again....
December 2015|Ilona S
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We are thrilled to hear that you enjoyed your stay with us, and look forward to visiting with us when time allows. That means a great deal to our team.
Thank you for taking the time to share the details of your recent experience, and we look forward to welcoming you home.
Warm Regards,
Your Andaz 5th Avenue Family
Andaz 5 TH Ave
Great location, midtown Manhattan across from Library, hotel had an upscale chic vibe to it. Complimentary Cocktail hour for guests in lobby & coffee in morning. Nice gym & open spaces. Room was very nice, comfortable, would highly recommend staying here...
November 2015|PATRICK C
Fantastic 2 Bedroom Apartment - Wonderful, central hotel
The hotel is centrally located - right on 5th Avenue, opposite the library and in close walking distance to all the key locations: Grand Central, Theatres, Shopping, Central Park and comfortably walkable to the Flat Iron District, Union Square, the Highline & Meatpacking District, Hell's Kitchen (fo...
Read More
November 2015|ADLTS
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Dear Trip Advisor Member,
We really appreciate you taking the time to share the details of your recent stay with us. Thank you.
It was such a pleasure to hear that each day of your New York experience presented an abundance of choices which you thoroughly enjoyed. Hopefully this means that you will be visiting New York in the near future.
When your travels bring you back to our city, we hope to have the opportunity to welcome you home once again.
Warm Regards,
Your Andaz 5th Avenue Family
Tranquility in Midtown Manhattan
My wife and I visited NYC for a weekend overnight trip and agreed that the Andaz on 5th Ave was by far the best hotel experience we've had in NYC. We live only 4 hours away from the city and like to visit friends there often. In the past, we've had issues with other hotels when it comes to a quiet n...
Read More
November 2015|Scott B
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Hello Scott B,
It is fantastic to hear that you and your wife had such a great time at our hotel. Your review was so great to read.
We hope your travels bring you back to the hotel soon.
Safe Travels,
A must place to stay
Everything about this hotel is excellent. You cannot beat the location. The rooms and staff are top notch. Fantastic place to stay! The view from the room is awesome. Take time to cross the street and walk around Bryant Park and the library....
November 2015|Mark Z
A great hotel in the heart of Midtown
High quality hotel with great staff and a great bar, located right in the heart of Midtown. I recommend this as a place to stay for business or pleasure. Try the food in the basement bar, which also has a very good winelist! the staff are very friendly and helpful, and they offer free wine to reside...
Read More
November 2015|Andrew Phil B
Another great stay at the Andaz Manhattan
Andaz brings all of the great service that I expect without the attitude that so often accompanies great service. The staff are truly welcoming and remember my past requests. The location is superb, across the street from the New York Library, and all the rooms are fantastic....
November 2015|Rani H
Beautiful facility with Great Customer Service
The location was amazing. The staff is courteous and ready to assist. they even walked me to my room and explained the features and technology in the room. Highly recommend it, just don't order room service. Food is over priced and over cooked....
November 2015|Isel D
AMAZING HOTEL, STAFF, FOOD AND LOCATION
My husband and I absolutely love the Andaz! The hotel rooms are spacious and loft style. The staff is wonderful--helpful and friendly but not overbearing. The restaurant is fantastic--wonderful meals with fresh ingredients. The location is perfect--you can walk to many of the sites including the...
Read More
November 2015|luv2travel360
Excellent hotel in downtown NYC
This is a very nicely appointed hotel with large rooms and great facilities that I would return to the next time I am in NYC. It is highly recommended. The staff is very accommodating as well and the services excellent....
November 2015|Richard E
great stay.
Great location, friendly staff, nice amenities, quiet surroundings. An ideal place to stay for museums, theater, good food , culture and easy transportation - even to Newark airport. Will definitely choose the hotel to stay on future visits....
October 2015|yvonnecK7003GV
andaz
a fabulous hotel. magnificent staff especially Elaine who greeted us on our arrival. we had wonderful rooms. excellent central location for getting around the city. helped organise where we wanted to go. it was a very lovely experience. so sad to leave x...
October 2015|Paul I
Andaz at season break
Great location, the staff was terrific, the food in restaurant was over really and over priced. Also the wine prices over the top. However they have happy hour at no cost in the main flood of the hotel...
October 2015|alan1628
WOW factor garanteed
Well located, a must experienced staff, room and location ! Good service, recognized by the concierge, I will definitely come back ! A little bit expensive for the parking per night (78$). We received Prosseco bottle and a cake in our room for my wife birthday...
October 2015|Flessard1
Loved the Andaz on Ffth
Cool decor. Great check in via the website, and my room was ready for my 9 am arrival! Also, got a late check out due to my Hyatt status. Easy access to everything. Bar is trendy, too, and the coffee bar served wonderful breakfast sandwiches....
October 2015|John R
Excellent Stay
Excellent Stay a bit expensive but if you can afford it it is a great place. The food in the restaurants and the bar downstairs was stellar. Loved the hotel and the staff. Highly recommend it. We went for only 5 days but it was a great time. Close to everything in midtown. Great Location, Great...
Read More
October 2015|cynthiag344
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Good day cynthiag344,
Thank you for the tremendous review. We really appreciated the positive feedback and hope you choose our hotel for any future trips to the city.
Safe Travels,
Boutique, upscale, contemporary
Really like this hotel. Was there for business. The feel is elegant, sleek, and contemporary. Simple lines. rooms are generous in size and nicely appointment and bathroom, showers, counters are generous in size as well. Would definitely be on my top list of hotels in NY....
October 2015|Caroline Walker N
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Greetings Caroline Walker N,
Thank you for the great feedback, I hope the next visit can be for leisure.
Hope you will give us another try in the near future.
Safe Travels,
Very peaceful. Great bathroom!
The hotel is incredibly quiet, given that it's in the middle of Manhattan. Our room had a fantastic view of the NY Public Library, a gorgeous landmark building. The bed was comfortable, and the bathroom was ENORMOUS! Overall a great stay....
October 2015|LizSInNJ
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Good day D4752NMelizabeths,
Thank you so very much for the excellent review. We are so glad you enjoyed the room and the view.
We hope to see you again in the near future.
Safe Travels,
Great location & big rooms
We stayed at the Andaz for our son's 11th birthday. We wanted a convenient location & comfortable room. The Andaz delivered on both. We slept great and were able to jump on the subway easily at Grand Central to travel to all parts of the city...
October 2015|moorth
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Good day moorth,
We are so happy you chose Andaz for your son’s special day. We are glad he enjoyed it!
Hope to see you again soon,
Safe travels,
Excellent Hotel
Andaz Fifth Avenue is a beautiful boutique hotel , located in a perfect place , you have Grand Central Station in few steps , The rooms are big for NYC hotels and the best bathrooms in town I Know about 20 different first class Hotels in new York and this was my first stay in the Andaz , really in m...
Read More
October 2015|hllavat
Best Hotel
Hotel was awesome and bed was comfortable. The service was great and the staff was very friendly. The room was amazing and very clean. Highly recommend. Great location and very close to shops on 5th avenue...
October 2015|Maria M
Great Stay at a GREAT Hotel
This is an excellent property in which everything is literally perfect! The customer service is awesome, the rooms are spacious and comfortable, and the location is ideal. Nothing left to say, except, stay here if you ever have an opportunity....
October 2015|stewwest
Perfect Location, Ambiance and Style
The location of the Andaz is the very best. Across from the NY Public Library, we loved that when we wanted some air and the buzz of the city there are seats in front of the library where you can rest, read, sip coffee and relax. There are also terrific exhibits inside the library, which is a must s...
Read More
September 2015|romdomsky
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Greetings romdomsky,
We can thank you enough for such a great review. Your comments and description of the hotel and its location are very much appreciated. We can’t wait for your next visit.
Safe Travels,
LOVE!
We absolutely loved our stay at the Andaz. We had a wonderful two room suite, the views were stunning and extremely convenient location. The staff was friendly and the complimentary water and coffee, make experiencing a city all the more convenient; it is the little things....
September 2015|85reshmac
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Good day 85reshmac,
We are so happy you truly enjoyed your stay! Thank you for the wonderful review.
Hope to see you again soon,
Safe Travels,
Andaz 5th Ave
I have been staying @ The Andaz 5th Ave since it opened, and I refuse to stay anywhere else. The coustomer service there is incredible and the location is spot on. The staff are amazing and they accommodate in every possible way. I come in for business 2 times a year for a week each time and the tim...
Read More
September 2015|Erin W
HIGHLY RECOMMENDED
Excellent location, beautiful rooms, oversized shower and luxury bathrooms make you feel at home. No charge for minibar non alcoholic beverages and snacks. Ultramodern reception concept and to end a busy day at NY nothing more gratifying and relaxing than the afternoon complimentary wine. A bit pric...
Read More
September 2015|Javier A
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Hello Javier A,
We really appreciate the great review and are so very happy that we were able to upgrade you during your visit.
We hope to see you again in the near future!
Safe travels,
Great hidden gem
Very nice hotel close to Times Square and theater district. Great value. Rooms are very comfortable with a modern flair. Efficient and helpful staff. Awesome shower! Nice cafe with complimentary wine. Would definitely recommend this hotel....
August 2015|Geoffrey W
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Greetings Geoffrey W,
We really appreciate the great review and we are so very happy that you enjoyed your room and your stay.
Safe travels,
Great hotel and location
They're 2 blocks from the subway and easy walking distance to the Broadway theaters. Bryant Park is across the street and has lots of chairs and benches for people-watching or enjoying a meal and beverage. Multiple venues around the park for affordable take-out, or for upscale dining. The staff at t...
Read More
August 2015|Backstreets_10
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Hello Backstreets_10,
Thank you for the great comments. We are so very happy that the location worked so well for all your needs. Hopefully we will see you again on your next visit to the city.
Safe travels,
Beautiful modern hotel with friendly staff and service
no complaints whatsoever, we had a wonderful stay at the Andaz in NYC in August. the hotel was very clean, beautiful decor, nice BIG rooms. and the staff were all a treat to deal with. The location was perfect and walking distance to central park, empire state, Rockefeller center, Times Square, and ...
Read More
August 2015|Shannon A
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Greetings Shannon A,
Thank you for the great review. We hope you enjoyed the sites and the hotel. Hopefully you will
be back again soon.
Safe travels,
Elegant and welcoming
My granddaughter and I dragged our suitcases several blocks from an unsatisfactory hotel to The Andaz - no cabs to be seen because of heavy rain. Arrived well before check in time, but the front desk changed room assignments and got is into our lovely room early. The Shop (their main restaurant) w...
Read More
August 2015|leafp
Owner Response
Andaz5thAveMgr, Manager at Andaz 5th Avenue, responded to this review
Greetings Leaf P,
I am so happy to hear that your stay was so great! We truly pride ourselves on building relationships with our guests. We are so very appreciative of the fantastic comments about your experience and we hope to see you again soon.
Safe Travels,
OUR RECENT STAY AT ANDAZ 5TH AVE
The Hotel has a super Location ,with Great Restaurants and Shopping areas in the near vicinity. The Rooms are fantastic .The Staff Is Very warm and helpful .The Loft suite is super and well Appointed. The Toilets are well designed....
August 2015|sajan2511
Perfect Hotel in New York City
Stayed here for a couple of nights with my wife, while on private visit to New York. Simply a perfect hotel that provides everything one needs and more. Outstanding are the efforts staff make to give you a personalized and relationship based experience....
August 2015|Go-Ma-Tin
Excellent stay
Andaz was a breathe of fresh air and tranquility in comparison to the hustle and bustle of times square. The room was clean and quiet.. very modern and artistic design. Loved every minute of our stay here. The staff is courteous, friendly and helpful. Would definitely stay here again....
August 2015|Carol N
Great stay!
Very quiet, perfectly located, very friendly staff. Would recommend it to anyone who wants to stay in Mid-town. Although we did not take advantage of the bar or restaurant, we think they would have been great. Free minibar is a definite plus!...
August 2015|nkpesq
Would definitely stay here again
The hotel really is beautiful. Our room was perfect. Clean, simple, but luxury. The bathroom was the coolest bathroom I have ever had at a hotel. Seems like a weird thing to love, but we did. I paid a little extra for a city view and didn't feel it was worth it. 3/4 of the view was looking straight ...
Read More
August 2015|SanJoseClay
Quiet Oasis
Our king suite was surprisingly roomy and perfect for a stay with a teenager. The furnishings were simple, but lovely. Our room was on the 5th floor room but very quiet and automatic blackout shades and good mattress made for a good night's sleep. The hotel is right next to Bryant Park and just sh...
Read More
July 2015|elizabethrR5263MH
Best Hotel stay in NYC
Leisure trip, with two grandkids. Friendly, personable welcome at check in. Joy personally attended our requested upgrade and brought us to our room which was frankly spectacular (Room 1101). Every staff person we encountered, in hallways, at front desk., was super friendly. The room features unu...
Read More
July 2015|RoyVB
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear RoyVB,
Thank you for your great review!
We're very happy to hear that you and your family enjoyed your Andaz experience.
Thank you for the wonderful compliments about Joy. We are very fortunate to have her in our team and I will make sure to share your great feedback with her.
Hoping to see you and your family again at Andaz soon.
My very best,
Ratna
Friendly and beautiful hotel in a perfect location
The staff at this property are always kind and friendly. The room is spacious and clean. And the location cannot be beat. This is my third stay at this hotel and it is my first choice in New York. We often hung out in Bryant Park across the street. After staying here for a week, it felt like our own...
Read More
July 2015|EdlynB
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Edlyn B,
Thank you for staying with us.
It's really great to hear that we have become your home away from home :)
Hopiong to see you again soon.
My very best,
Ratna
Great location and outstanding staff
We were a party of three staying at the Andaz opposite the wonderful New York Public Library and Bryant Park. We received a warm welcome and plenty of great advice about where to eat and what to see and do locally. The room was brilliant, spacious which we didn't expect to find in New York, well a...
Read More
July 2015|juliettew_11
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear juliette w,
Thank you so much for staying with us on this recent rtip to NYC!
Glad to hear that your husband enjoyed the little birthday surprise...!!
We are looking forward to welcoming you back - hopefully soon.
All the best,
Ratna
Excellent stay!
We were celebrating our 12th anniversary and stayed at 5th Andaz without our kiddos in many years. Location is perfect just couple blocks west of grand central and walking distance to pretty much anything you want to see in midtown manhattan. Staff were very kind and willing to help any issues you ...
Read More
June 2015|Kyungseog O
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Kyungseog O,
Thank you for staying with us at Andaz for your anniversary. Congratulations!
We're happy to hear that you had a lovely time and enjoyed your stay.
Looking forward to seeing you again soon.
All the best,
Ratna
A true Gem in NYC!
The location and service at this boutique hotel in Midtown is fantastic. From check-in to restaurant recommendations the staff, specifically Israel, really make this the place we will stay at on future trips to NYC....
June 2015|canesdj
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear canesdj,
Thank you for staying with us at Andaz!
Happy to hear about your great experience.
We are looking forward to welcoming you back soon.
Best regards,
Ratna
Lovely Hotel!
We loved the Andaz on 5th! Spectacular marble bathroom, double vanity, and a wonderful suite layout. Great service! We loved the terrace and enjoyed coffee each morning. We will definitely choose the Andaz for our next NYC visit!...
June 2015|Tami R
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear TamiR,
Thank you for staying with us!
We are glad to hear that you enjoyed your time with us and that you are looking forward to coming back soon.
Hoping to see you next time you stay with us.
My best,
Ratna
Peace and tranquility in the midst of NYC
We recently stayed at the Andaz 5th Avenue, availing ourselves of our Hyatt Platinum status and a terrific room upgrade. The staff and service are terrific, consistent with our other stays at Hyatt Andaz locations. BUT what we truly loved was the spacious room and extremely comfortable bed. The ...
Read More
June 2015|Tuscanysoccer
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear 200jeffreyb,
Thank you for staying with us at Andaz for your son's birthday celebration. Happy belated birthday to him!
We're very happy to know that you enjoyed your time with us and liked the hotel and our services. Thank you for being a loyal Platinum member with us.
We are looking forward to welcoming you and your family back soon.
Best regards,
Ratna
Beautiful Hotel
The staff were friendly and accommodating even with a late check in. Rooms were well appointed. Breakfast was very good. Great location. Concierge made arrangements for a spa day for myself and friends....
June 2015|Linda G
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Linda G,
Thank you for staying with us!
We're happy to hear that you had a good time.
Looking forward to seeing you again.
Best regards,
Ratna
Beautiful rooms, excellent service
The Andaz was the best hotel we stayed at in NYC during our trip there this past week. The rooms were modern and fashionable, and the bar downstairs a treat. We appreciated the complimentary in-room amenities as well as the wine reception in the lobby. A cut above the typical Hyatt stay....
June 2015|James B
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear James B,
Thank you for staying with us and for sharing your Andaz experience.
We're very happy to hear that you had such a good time.
Looking forward to welcoming you back.
Best regards,
Ratna
Posh, understated hotel in Midtown
If your vacation or business travel focuses on Midtown, this is the hotel for you. Much smaller, more intimate and personalized than the massive Grand Hyatt that is 3 blocks away, the Andaz 5th Avenue is closer to Times Square, a short walk to Grand Central and slightly removed from the bustle. The ...
Read More
June 2015|Peter S
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear atcpeter,
Thank you for staying with us. We're glad to know that you had a good time and liked your stay!
Looking forward to welcoming you back soon.
My best,
Ratna
Hip, Attractive, Comfortable Stay
Thoroughly enjoyed our brief stay at Andaz-Fifth Avenue. We would definitely return for a romantic weekend away or time with friends. I enjoyed the attractive room, comfortable stay, and very delicious breakfast at the restaurant in the morning. Staff were super friendly and offered a complimenta...
Read More
June 2015|Caren C
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Caren C,
Thank you for your great review!
We're very happy to hear about your great Andaz stay experience.
Looking forward to welcoming you back soon.
My best,
Ratna
FUN IN NY
Beautiful and comfortable Hotel in a convenient location. I enjoyed every moment. The décor was excellent! From the time the valet opens your car door to the time he closes the door upon departure the staff is there for you. Check-in was unique as they took away the big counter with the us again...
Read More
May 2015|Wilbert U
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Wilbert U,
Thank you for staying with us and for taking the time to review your experience.
We're very happy to know that you had a great check in experience and enjoyed our customer service.
Hoping to see you back again soon.
Kind regards,
Ratna
Amazing in All Ways!
This is one of the bets Andaz Properties overall and the best in NYC. The staff is friendly. Rooms are spacious. Amenities are amazing and its location location location. Hand-down 7 Stars in all aspects - Thank You Hyatt!...
May 2015|Akash A
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Akash A,
Thank you very much for your great review!
We're glad to know that you loved your stay and found your favorite place to stay in the city :)
Until very soon.
My very best,
Ratna
Great Hotel and staff
We stayed with my girlfriend for 5 days in this hotel and this was one of my best stay in an hotel so far, the staff was really nice and helpfull, room really big and clean and the location is perfect....
May 2015|333clementt
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Clement T,
Thank you for staying with us at Andaz 5th Avenue.
We're happy to hear that you and your girlfriend enjoyed your time with us.
Hoping to see you again soon.
My very best,
Ratna
wonderful at all aspects
normally i do not review anywhere or care about it after the stay is over, but this hotel seriously deserves a good one. we were a family of 3 with a 3 y/o. from front desk to house keeping everything was perfect. whatever we asked was done in minutes. we had to go to ER cuz of our son at 2 am, you ...
Read More
May 2015|Sayfullah Safa O
Great stay at a great location
This was out first time staying at Andaz. Great room, great bed and pillows, fantastic staff! We will be back as we have found the place to stay in NY. Great design, and the highlight - the restaurant downstairs. Every item on the breakfast menu was delicious and the staff remember you and your ...
Read More
May 2015|Alexander Y
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Alexander Y,
Thank you for staying with us at Andaz.
We're very happy to know that you found your favorite place to stay in NYC!
Hoping to see you again soon.
My best,
Ratna
Stellar hotel
I stayed here with my young adult daughter and we were extremely satisfied. Modern hotel with friendly staff and in a great location. The room was fabulous with an awesome view over the NY Public Library. I would recommend the hotel without hesitation.There was some traffic noise in the room but har...
Read More
May 2015|trravelbug2011
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear travelbug2011,
Thank you for staying with us at Andaz 5th Avenue.
It's great to know that you and your daughter enjoyed your Andaz experience!
We're hoping to see you back again soon.
Kind regards,
Ratna
My home away from home
I travel to NYC 6-10 times a year and ALWAYS stay at the Andaz. The staff are super friendly and always remember me. The rooms are clean and contemporary and the location is wonderful!! I have never had a bad experience there - highly recommend!!...
May 2015|boots_CSYL
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Christabel,
Thank you so much for your review. We really appreciate your nice comments.
We're very happy to be your home away from home.
Looking forward to your next visit.
All the best,
Ratna
A great hotel from which to explore a great city
Staying at the Andaz during our 1st trip to New York was ideal as it was located in the perfect area to explore this great city. The friendliness and quality of all the staff was excellent and they went out of their way to ensure everything we needed was provided. The size, quality and comfort of ...
Read More
May 2015|alistair g
Midtown Manhattan
Perfect location near Bryant Park. Quiet and easy to access yet very close to Grand Central Terminal. Definitely would like to stay here again. Staff is young, but very well trained and attentive. 6-8 pm wine happy hour was a nice surprise....
May 2015|Bill G
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Bill G,
Thank you for your review.
Happy to hear that you had an enjoyable time and liked the hotel.
We're looking forward to welcoming you back soon.
My best,
Ratna
LUXURY LOCATION AND SERVICE
This hotel is amazingly beautiful and classy! Had a great time and will definitely stay here anytime we visit NYC! Thank you Andaz for making our stay most enjoyable! Andaz is clean and the staff are very friendly and helpful. We always felt welcomed when returning to the hotel which is perfectly lo...
Read More
May 2015|Tracy B
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Tracy B,
Thank you so much for your lovely review and the compliments.
It is wonderful to hear that you had a great time and enjoyed your Andaz experience.
Hoping to see you back again soon.
My very best,
Ratna
City Retreat in the heart of NY.
The Andaz is a special place. Well located at 41st and 5th Avenue in NYC. staff are exceptionally warm, friendly and helpful; they go to great lengths to exceed your expectations and to make you glad you chose Andaz. Highly recommend it and will definitely stay there again on another trip to the cit...
Read More
May 2015|Judith M
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Judith M,
Thank you for your nice review and the compliments about the staff.
Happy to hear that the team exceeded your expectations in every way.
Looking forward to welcoming you back!
My best,
Ratna
Surprising
Great staff and we were surprised to find a minimalist decor but loved it! Very unusual but beautiful. Loved the huge bathroom and shower. The staff is very helpful and liked.the restaurant the shop the bar. We ate there several times and never disappointed. Highly recommend...
May 2015|Sylvia D
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear Sylvia D,
Thank you for your visit and for reviewing your Andaz experience.
We're happy to hear that you enjoyed your time with us.
Looking forward to welcoming you back soon.
My best,
Ratna
Love the NYC ANdAZ 5th Avenue Hotel
Hi praise to GM: I am writing to thank you and your staff for providing excellence in service and hospitality at your very special and unique hotel. My wife and I have stayed in virtually every flagship hotel in the City, including the Four Seasons, The Mandarin Oriental, The Peninsula, The Ritz-C...
Read More
April 2015|John H
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear John H,
Thank you for staying with us at Andaz 5th Avenue and for taking the time to review your experience. We're very happy to know that you had a great time and enjoyed every minute of it. Thank you kindly for the compliments about the team. It's great to hear that you felt well taken care of by our staff.
We are very much looking forward to welcoming you back soon.
My best,
Ratna
Andaz 5th Ave.
Excellent location and facilities, from lobby to room and amenities. Difference-maker: attitude and approach of staff to making it a downright thoroughly enjoyable stay, start to finish. Would stay there again without a doubt, would have to hear about better options to stay somewhere else ......
April 2015|EricD_Solentiname
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear EricD,
Thank you for staying with us at Andaz 5th Avenue.
I'm happy to hear that you enjoyed your Andaz experience.
Looking forward to welcoming you back.
Best regards,
Ratna
Andaz 5th Avenue
Absolutely brilliant. The staff are excellent. The location is the best of all the hotels I have stayed at in NYC, better than the Astoria. It was my wife's birthday and they sent a card and champagne. Free soft drinks all day and wine tasting in the evening, a must stay in NYC. I have stayed at...
Read More
April 2015|Mark H
Really great spot
A weekend in NYC w/ wife to see some friends. Perfect location, really relaxing and very convenient for subway or cabs. Didn't eat at The Shop but have a couple times before. Really great all around hotel....
April 2015|Danny F
Friendly service and free snacks
The Andaz is a very modern hotel located across from the Public Library. I loved the clean, sparce decor, the cafe downstairs with an amazing view of the front of the library, good food and great service. I loved the fact that the minibar, other than alcohol, was complementary, and the snacks were...
Read More
April 2015|Laura S
Owner Response
Andaz5thAveMgr, Assistant Director of Rooms at Andaz 5th Avenue, responded to this review
Dear LauraS,
Thank you for your wonderful review.
I'm very happy to know that you enjoyed your Andaz experience and had such a lovely stay.
Great to hear that you liked our healthy snack options and amenities. Thanks for the compliments about our service. We're very proud to have become your new home in NYC!
Hoping to see you again soon.
All the best,
Ratna
Outstanding service, great location
The location of this hotel is excellent for exploring all of Manhattan. Easy to get back to too as even the least knowledgable taxi drivers know where the New York library is. It was the staff that really made our stay exceptional though. I could not praise them widely enough for their knowledge, w...
Read More
April 2015|Chris H
TOP
Großzügige Zimmer, sehr sauber, Superfreundliches und zuvorkommendes Personal. — spitzenlage mitten in New York. die auszieht Couch könnte etwas bequemer sein.
Ich finde ein Frühstücksbuffet besser.
Wir gehen definitiv wieder hin....
August 2023|379jasmin
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your recent stay with us, and look forward to welcoming you back on your next trip to NYC!
Ótima escolha
Os quartos são muito bons, amplos, pé direito alto, modernos e super limpos. Falta armário e local pra por a mala (tem, mas tem só um e é pouco sendo 2 ou mais no quarto duplo). chuveiro tem Box aberto, dá uma molhada no chão, mas nada grave. O hotel é super bem localizado, perto do metrô e você and...
Read More
November 2022|carolina d
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, Carolina! We're delighted to hear that you enjoyed your recent stay with us, and look forward to welcoming you back again on your next trip to NYC.
Andaz 5th Avenue - super Hotel, tolle Lage, freundliche Mitarbeiter
Andaz 5th Avenue - ein tolles Hotel der Hyatt Gruppe. Kann ich nur empfehlen. Preis/Leistung ist wirklich gut, für NY Verhältnisse. Teuer sind die Hotels alle. Die Zimmer und Suiten sind mega toll eingerichtet, modern, sauber und luxuriös.Das Wichtigste ist aber, dass die Mitarbeiter alle sehr freu...
Read More
May 2022|103kalli
Di nuovo a casa
Dopo il Covid e le conseguenti chiusure sono ritornato a New York. Andaz…scelta scontata, il mio albergo favorito da ormai tanti anni dove sono accolto sempre con cordialità, professionalità e amicizia. Ho trovato tutto perfetto confortato dalle attenzioni massime delle procedure anti Covid. Tutto p...
Read More
November 2021|scaccabarozziedo2021
Toller Aufenthalt
War mit Abstand das freundlichste Personal dass ich je in einem Hotel in New York erlebt habe.
Zimmer toll, Service toll, Frühstück super. Lage sehr gut. Hatten Gutes Gefühl wg Covid Massnahmen. Fitnesscenter groß und gut ausgestattet....
November 2021|pfeifferb
Gutes Hotel in Top Lage
Stylisches Hotel mit hoher Zimmerqualität. Lediglich die Kleiderschrankgrösse ist etwas sparsam. Zentral und toll gelegen zu Restaurants, Sehenswürdigkeiten und Subway-Stationen. Wir belegten ein Zimmer mit zwei Doppelbetten. Die Betten und die Bettwäsche sind sehr gut....
November 2019|joachimk141
뉴욕에서 현대적인호텔
뉴욕에서 보게힘든 현대적인면서 전반적으로 트랜디한 호텔 아침조식또한 다른호텔과 달리 정말 맛있다 그러면서 오가닉을 중시한다...
October 2019|kongseoul
Fantástico
El hotel tiene una ubicación inmejorable, muy cerca a pie de sitios imprescindibles de visitar (Times Square, Central Park, Empire State Building, Rockefeller Center, Grand Central Station... Además el personal de hotel es muy amable y colaborador. Por otro lado, el hotel está renovado y las habitac...
Read More
May 2019|Getaway16322717637
Fin de semana
Excelente ubicación, centrica sin estar en el escándalo. Muy buena atención y amabilidad. Solo el estacionamiento me pareció costoso, por lo demás excelente muy moderno, limpio y espacioso, lo cual es difícil encontrar en NY....
April 2019|Vero V
Sentirsi a casa a New York
Sempre piacevole ritrovarsi a casa quando arrivo a New York.Dopo tanti alberghi visitati negli anni, finalmente il posto giusto dove “ fermarsi “, bello averlo come punto di riferimento per girare New York.Il management è ai massimi livelli, i collaboratori sono preparati, educati, gentili, sempre a...
Freundlicher Empfang an der Reception, Nachlass als Hyatt Member, Rotwein zur Begrüßung bekommen. Zimmer vom Feinsten für New Yorker Verhältnisse. Groß, sauber, moderne Technik und designige Einrichtung usw....
January 2018|andreasko2016
Christmas Shopping in NYC
Gute Lage für Shopping. Auch sonst zentral gelegen. Bar im Keller eigentlich schön, aber eben im Keller. Zimmer sind modern und grosszügiges Bad. Restaurant ist aber mässig und klein. Personal im Hotel sehr freundlich ...
January 2018|Chraebber
La mejor experiencia
Se puede definir como una sensacional experiencia, la ubicación, las instalaciones, la habitación, el restaurant, en general todo se pueden definir como de excelencia. De seguro volveré nuevamente!!! Mis agradecimientos a Jorge Gosh el mesero del the shop, recibimos la mejor atención....
January 2017|eudeso2812
Excelente
Hotel com excelente localização, pessoal do Front Desk, eficiente, prestativo e interessado em proporcionar qualquer necessidade, não há a menor burocracia quanto ao check in e out. Quartos espaçosos, no meu caso uma suite com vista para 5th Ave, silencioso, impecável em termos de manutenção e extre...
Read More
November 2016|Alfredo B
Muy buen lugar para quedarme en NY
Buenísima ubicación, cerca a todo en NY. Linda vista de la biblioteca al frente!! Cuartos grandes y cómodos, con amplias ventanas para ver una linda ciudad. Cerca a todos los lugares para visitar, en plena 5a Avenida....
October 2016|SandraPdeRP
Top Hotel
Ideal gelegen, modern und zeitgemäss - ein toller Ort für einen New York Besuch. Chic. Mitarbeiter sind sehr freundlich und zuvorkommend. Ich kann das Hotel nur sehr empfehlen. Meine Wahl bei allen New York Reisen...
July 2016|RWyniger
Andaz 5th Avenue - Ausgezeichnetes Hotel
Sehr zentral gelegenes Hotel, sehr freundliches Personal, moderne Zimmer mit jeglichem Komfort, sehr zuvorkommender Services, frisch zubereitete Speisen. Ich würde das Hotel sofort wieder auswählen für meinen nächsten NYC Aufenthalt....
September 2015|Stephanie T
unser Familien Trip in New York
Ein ausgezeichnetes Hotel , in bester Lage mit Top Service. Top Team. Super Zimmer. ich kann dieses Hotel nur bestens empfehlen. Das Frühstück ist ein Traum. wir wurden bestens betreut . alles ging schnell und oder Reklamationen . Für mich das beste Hotel in New York...
August 2015|Juergen B
Centrally located in Midtown
Staff was super friendly and helpful at checkin, room was clean, the high ceilings were great. My room on the 3rd floor had shades that would not open. Bathroom rain shower was fantastic. Do yourself a favor and skip the bar downstairs. My eggs weren’t cooked all the way and my hash browns were sogg...
Read More
August 2023|alyssathinks
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review. We're delighted to hear our team helped make your experience more welcoming and comfortable. We would appreciate the opportunity to address any issues you may have experienced during your stay - if you have additional comments to share, please reach out to anthony.rienzo@andaz.com.
LOVEly, Cozy, Personable & Well Located
SO much to love about Andaz. Suites are large, beautifully designed and decorated with very cool art work and furniture. Bathrooms are luxurious and unique.View of the gorgeous NY Public Liberary from our suite. LOVE the cellar restaurant/bar. Staff so attentive. BEST complimentary coffee in lounge ...
Read More
August 2023|Magen B
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your suite during your recent stay with us, and that our team made your experience more comfortable and welcoming. We look forward to welcoming you back again soon!
Modern midtown comfort
The Andaz in midtown is ideally located for anyone visiting NYC.
The rooms are large and comfortable and have a modern design. Given all the choices in NYC, this is a very nice hotel. The hotel has a restaurant in the basement as well as a bar. Breakfast choices are very good. Overall the hotel is ...
Read More
July 2023|bpatil2023
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We are delighted to hear you enjoyed your recent experience at Andaz 5th Avenue, and enjoyed breakfast at The Bat Downstairs. We look forward to welcoming you back on your next trip to NYC.
Quirky but nice hotel in a great location.
Somewhat quirky hotel. Great location just off 5th. Expectations were high with this first stay at an Andaz. Loved the arrival welcome. Room was ok - smaller in size than expected. Globalist Breakfast was nice and well done but not as extensive as our beloved Hyatt Regency. ( for the price why pla...
Read More
May 2023|AbsolutelyDubrovnik
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review, and for sharing your experience at Andaz 5th Avenue. The hotel is designed with a minimalist aesthetic in mind, and draws on elements of its locale - in our case, the restaurant and bar are reminiscent of a speakeasy venue and tucked away in an intimate setting on our cellar level. Thank you for your continued loyalty as a Globalist with World of Hyatt, and we hope to welcome you back again soon.
CA2NYC
Hotel service is great, their downstairs bar/restaurant is great and the wait staff was terrific. The only problem with the room is lack of storage. Only one deep drawer on a nightstand and a "glass" closet that only holds a few items. ...
April 2023|Eileen S
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review. We're delighted to hear you enjoyed your experience at The Bar Downstairs, and will be sure to share your kind words with the team. Our rooms are designed with a minimalist aesthetic in mind - our suites and larger room categories offer more storage options and may be a better fit for your next trip to New York.
Very good
Excellent staff and service .. needs new beddings and new furnitures
Great location .. walking distance to all great shops and restaurants
Staff very helpful
Overall I was happy with my stay they accommodated to my needs ...
February 2023|aida759
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're delighted to hear that you enjoyed your stay with us. We appreciate your feedback, and will be sure to share your comments with our team to continually improve upon our experience and offering at Andaz 5th Avenue.
Very good, but could use some changes
Modern concept hotel. Overall, excellent customer service, spacious rooms, great location. I'm not a fan of the modern concept. Open showers and bathroom doors weren't private. Spare furnishings don't offer convenience and the modern style isn't my favorite but overall had a luxury feel. The ro...
Read More
January 2023|Tithi M
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review. We appreciate you taking time to share your experience with us. We are disappointed to hear that your room did not meet your expectations - our modern design provides a zen-like ambience to disconnect from the bustle of NYC, but is not to everyone's taste. We apologize for any issue you experienced concerning the cleanliness of your room, however, and will be sure to address this with our team.
Newer hotel at a great location
Hotel was new and well maintained. The lobby was quiet and efficient. Breakfast restaurant & bar had good food and service and offered decent values. The only disappointment was the smell coming from the bathroom counter due to the maid using old, mildewy rag to wipe it down. There were plenty of co...
Read More
October 2022|cmikekim
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review! We're glad to hear you enjoyed your stay with us, and would like to address your comments about the condition of your accommodation. If you have additional feedback to share, please reach out to maria.pelayo@andaz.com.
Great location
I stayed five nights. The location is great. Staff are friendly and helpful, the room is modern and spacious, but could be more functional. Breakfast tastes good but is pricey. Breakfast credits should be allowed to add together for the whole stay instead of applying every single day. ...
October 2022|yzpotts
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you for your review. We're happy to hear you enjoyed your recent stay with us, and look forward to welcoming you back again soon. Should you have additional feedback to share about your experience, please reach out to info.5thavenue@andaz.com.
Andaz Indeed
Largest rooms and bathrooms in NY or any major capital of the world. Minimalistic furnishing but warm and cozy, very classy and nicely located property. A boutique compared to its counterpart in Delhi. Could do with larger closets and an updated gym. ...
July 2022|286humayunm
Owner Response
Gregory Nedeltscheff, Marketing at Andaz 5th Avenue, responded to this review
Thank you, 286humayunm, for sharing your experience with us. We're happy to hear your enjoyed our hotel's design elements, and that your accommodations made your stay comfortable. Our Fitness Center has recently been updated with new equipment and training stations - if you had additional comments or suggestions to share, please reach out to info.5thavenue@andaz.com.
Among Midtown's Best Lodging
Andaz experiences remain consistent across the country. The location was ideal and the service was great. it is always a tough pill to swallow on the rate for New York nights stay. Tried to arrive and check in a bit early and were accommodated but the room was a view of the air conditioner compresso...
Read More
May 2022|RedClayTraveler
Stay
Overall stay was good. First night we got there and black out blinds were not working. Wish they provided more snacks in the room than a bag of chips and small chocolate bar. Location was great if you are trying to cover all the tourist attractions....
December 2021|gmarti905
Consistently good
This centrally located hotel provides consistently goood service. They upgrade when they can and when my room had a bathroom problem they moved me immediately. It is almosT always priced appropriately....
September 2021|abramsm2019
Needs interior touch up work / better food options
Food quality was adequate. Very limited options.
Rooms need significant work. Replace rugs .repaint and re-touch up cabinets. Was expecting more when compared to the online pictures and from what I have heard about the Andaz...
August 2021|jordan173
Nice stay in the middle of 5th avenue
Perfect stay with nice and spacious bedroom and bathroom. 13th floor with a nice view. Friendly and helping staff during our stay. Mini kitchinette was nice to have in the 2 bedrooms suite. Hope to be back soon...