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Amazing stay

This hotel is amazing as you would expect in Dubai, the staff always so friendly and helpful. We visited mid September so the weather was very hot so think the hotel was on the quieter side. The residents of the neighbouring apartments did come and use the facilities which made the pool very busy at...

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September 2023|jules0274

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled that you had such a positive experience at Andaz Dubai the Palm. We are also happy to hear that you enjoyed your room. We apologize for the increased weekend pool activity due to neighboring apartment residents, but we appreciate your understanding that this is a common occurrence in Dubai. We're pleased that you were able to find a quieter setting when needed. We are glad that you were able to make the most of your time in Dubai, really hope to welcome you back to Andaz Dubai the Palm again soon.

Amanda

We had a fantastic stay at this hotel. All of the staff were exceptionally helpful and went over and above. We were upgraded by Dee on arrival due to it being a special occasion which was so lovely. Our only issue was the beach was closed for construction work this went on for the whole 10 days of o...

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September 2023|amandaran68

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your positive review and for celebrating your special occasion with us. We're thrilled to hear you had a fantastic stay and that our staff, especially Dee, made it memorable. We apologize for the unexpected beach closure, and we understand your disappointment. Your feedback is important, and we'll work on better communication in such situations. We look forward to welcoming you back for a more complete experience with full beach access in the future. Thank you so much for sharing your thoughts with us. We hope to see you again soon!

Such an enjoyable stay

The hotel was well run and comfortable. My room had everything I needed and was quiet. The food was exceptional, the chefs should be congratulated. All the staff were friendly and helpful. There were various options for swimming. ...

September 2023|AVIllers

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind review! We're delighted to hear that you found our hotel well-run and comfortable. It's great to know that your room met your needs and provided a peaceful stay. We'll certainly pass on your compliments to our chefs for the exceptional food. We're also pleased that you enjoyed the various swimming options. We look forward to welcoming you back in the future!

Andaz Hotel Dubai

Love how the theme matches the ambience. The breakfast buffet was awesome as well. The infinity pool is perfect! Most of all the reception is exceptional! We were treated so well and enjoyed our stay....

September 2023|kgampol

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your lovely review of Andaz Dubai the Palm! We're so glad to hear that you enjoyed your stay with us. It's always rewarding to hear that our guests are happy with their experience. We hope you'll come back and visit us again soon!

Amazing Hotel

We stayed for 4 nights to celebrate a birthday. From the moment we got out of the transfer to the moment we left we couldn’t have been more welcomed and looked after. Everywhere is spotless, every member of staff we came into contact with couldn’t do enough for you. The customer service is another l...

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September 2023|michellesimpson100

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for leaving us such an amazing review! We're thrilled to hear that your birthday celebration at our hotel was a memorable one. It brings us great joy to know that you felt welcomed and well taken care of by our attentive staff. Your kind words about our spotless property and exceptional customer service mean the world to us. We're delighted that you enjoyed your stay and found our location convenient. We can't wait to welcome you back in the future, and we hope your next visit will be even more wonderful. Thank you for your recommendation!

Stay at Palm

The hotel is very clean and comfortable. I spend two days at the hotel and was very satisfied and happy. They have a very beautiful infinity pool with a vert relaxing view to the palm. I highly recomment andaz for your vacations....

September 2023|taniasaouma

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing Andaz Dubai the Palm and taking the time to share your positive experience with us! We're delighted to hear that you found our hotel to be great and that you enjoyed the beautiful views from our infinity pool. We hope to have the pleasure of welcoming you back to our hotel in the future.

Beautiful Hotel

Great hotel. The staff is wonderful. The room is brand-new and gorgeous. Swimming pool with a view of the beach. Excellent location. The hotel is a short walk from Nakheel Mall. There are numerous restaurants. Really enjoyed myself....

September 2023|Myzalia

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to leave us such a wonderful review Myzalia! We're so glad you enjoyed your stay at Andaz Dubai the Palm. We work hard to create a relaxing and enjoyable experience for our guests, and it's always gratifying to hear that we've hit the mark. We hope you'll come back and visit us again soon!

Amazing

We loved the Andaz so clean, welcoming & friendly staff nothing was to much trouble, there was so much choice of food in the restaurant, will defiantly go back Pool was so clean plenty of bed & brollies, step straight out to the beach....

September 2023|neilstewart2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to write a review of your stay at Hotel Andaz! We are thrilled to hear that you had a wonderful experience and that we were able to meet your expectations. Our team works hard to provide our guests with the best service possible, and we are happy to hear that you found our staff friendly and accommodating. We look forward to having you as our guest again in the future! - Andaz Dubai The Palm team

Couldn't do enough

We have just come back from the Andaz and had an amazing time. I informed the hotel prior to our visit that it was our 30th wedding anniversary, on check in we were given a room upgrade and on our anniversary housekeeping made the towels in to swans and hearts and left cake! It was such a lovely to...

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September 2023|BorerMT

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear guest, We're thrilled you had an amazing 30th-anniversary celebration at Andaz Dubai! From the room upgrade to the delightful surprises, it's clear your stay was special. We're delighted you enjoyed the dining options, pools, and beach. We can't wait to welcome you back soon!

Perfect stay!

Lovely hotel, very friendly and welcoming staff. Room was spacious and the in room dining was delicious. Room was very clean and had all the amenities you would need for a perfect stay. I would come back again!...

September 2023|nkm89642

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the lovely feedback! We're delighted you enjoyed your stay with our friendly staff, spacious rooms, delicious dining, and cleanliness. We look forward to welcoming you back soon!

Amaz the palm

Excellent stay for 15 nghts. Marvellous location oppose Nakheel mall with access to private beach. We stayed on a half board basis food in the locale restaurant was ever for breakfast and dinner. Would recommend. ...

September 2023|ronpitchford

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for the review. We are so happy to hear that you had an amazing experience with us. We appreciate you taking the time to leave a review and we look forward to welcoming you back again soon.

Excellent hotel for relaxing

Andaz hotel is one the best hotel in the Palm. The hotel is very clean and the food is great. I think the best thing about this hotel is infinity pool and it's view. Two interesting locations near the hotel is Nakheel mall and Atlantis water Park. The hotel's staff are also helpful (specially Walter...

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September 2023|aliQ668BJ

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled that you had such a positive experience at Andaz Dubai the Palm. We are especially glad to hear that you found our staff to be helpful, specially Walter, we will let him know!. We are also happy to hear that you enjoyed our food. The food at our hotel is a big hit with our guests. We are committed to providing fresh, high-quality cuisine, and we are glad that you found the food to your liking. We are glad that you were able to make the most of your time in Dubai. We really hope to welcome you back to Andaz Dubai the Palm again soon.

Very pleasant stay

the staff are super nice but would prefer to consider valet parking for better experience however its a very nice getaway and would highly recommend it , I would like to thank jenki for being super helpful ...

September 2023|nadinemattar97

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your review! We're so glad you enjoyed your stay at Andaz Dubai the Palm. We're always working hard to provide our guests with an unforgettable experience so we will take your feedback into consideration. We look forward to welcoming you back again very soon.

Fantastic Hotel

A lovely hotel with very good food. All the staff were very welcoming and helpful. Any question or issue was dealt with impeccably. The outside pool was kept very clean with a great team of life guards who were very diligent on ensuring that all using the pool were adhering to the rules and not crea...

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September 2023|nhogwood

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words! We're delighted to hear that you found Andaz Dubai to be an awesome place. Providing an exceptional experience for our guests is our top priority, and we're thrilled that we met your expectations. We look forward to hosting you again soon.

Feeling at home

I always feel at home when I stay at Andaz Dubai the Palm, the rooms are cosy and super clean, the teams are helpful and cheerful, the restaurant El Locale is delicious, the atmosphere makes it my happy place. ...

September 2023|vanina_br

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words. We are happy to hear that you had a wonderful stay. Hope to see you soon!

Staffs are very attentive.

I recently stayed at a hotel and had an excellent experience. The staff was friendly and accommodating, and the room was clean and comfortable. The hotel is located in a convenient location, with easy access to local attractions and restaurants. I would highly recommend this hotel to anyone looking ...

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August 2023|hrash601

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to leave a review of Andaz Dubai The Palm. We're glad to hear that you enjoyed your stay overall, and that you found the service to be excellent and the staff to be friendly.

Mr Imran

Amazing friendly and loving. Each and every person was amazing specially Laura at reception who took care of us from check in till check out. Amazing hotel with a beach and pools. Food at the breakfast and dinner was amazing and staff took care of us by cooking us a special meal at the buffet restau...

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August 2023|imranhiks

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay at Andaz Dubai the Palm. We are committed to providing our guests with a warm and welcoming experience, and we are pleased to hear that you felt this way. We are especially happy to hear that you were impressed with the staff, especially Laura at reception. Laura is a valued member of our team, and we are grateful for her dedication to providing our guests with excellent service. We are also glad to hear that you enjoyed the hotel's amenities, including the beach, pools, and restaurants. We take pride in offering our guests a variety of experiences, and we are always looking for ways to improve. We would be honored to have you back at Andaz Dubai the Palm on your next visit. Thank you again for your feedback, and we look forward to seeing you again soon!

Fantastic Hotel

From the first moment we felt very welcome in this wonderful hotel. Mustafa was very helpful during our checkin and was able to offer an irresistible offer to upgrade our rooms. The suite and connecting family room are incredible with a beautiful view. The halfboard was a great choice with a fantast...

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August 2023|jameshewlett

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to share your wonderful feedback about your recent stay at Andaz Dubai the Palm. We are so glad to hear that you had a positive experience from the moment you arrived. We are particularly pleased that you mentioned Mustafa. He is always going the extra mile to make sure our guests have a memorable stay. We are also glad that you enjoyed the upgrade to the suite and connecting family room. We know that our guests appreciate the extra space and privacy that these rooms offer. We are also happy to hear that you enjoyed the half-board meal plan. We know that our guests appreciate the variety of food options that are available, as well as the flexibility of being able to switch dinner with lunch on certain days. We are also proud of the high level of service that we provide to our guests. We are committed to providing our guests with a personalized and attentive experience, and we are glad to hear that you felt our staff was helpful, friendly, and fun with your children. We are also proud of the beautiful interior of our hotel. We know that our guests appreciate the modern design and the attention to detail. We also take great pride in keeping our hotel clean and well-maintained, and we are glad that you noticed the effort that we put into this. Thank you again for your kind words. We hope to welcome you back to Andaz Dubai the Palm soon.

THE BEST HOLIDAY I EVER HAD

From the second me and my girlfriend stepped into the hotel Mustafa and Abby gave us a great welcoming and a very easy check-in process, every member of the staff were welcoming and had a smile on their face, ready to help with anything needed. I had bought the Anniversary room package to surprise m...

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August 2023|AlejandroTobar

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to write such a wonderful review of your stay at Andaz Dubai the Palm. We are so glad to hear that you had such a positive experience, and that our staff went above and beyond to make your stay special. We are especially pleased to hear that you enjoyed the Anniversary room package. We know that celebrating a special occasion can be stressful, so we wanted to make sure that everything was perfect for you and your girlfriend. We are glad that we were able to exceed your expectations. We are also very proud of our food at The Locale restaurant. Chef Ambed and his team work hard to create delicious and innovative dishes that will please everyone. We are glad that you enjoyed the food, and that you were impressed with the high standards of the kitchen staff. We are grateful for your kind words about Teresa and Zalan. They are both excellent members of our team, and we are lucky to have them. We are always looking for ways to improve our service, and your feedback is very helpful. We hope that you will come back to Andaz Dubai the Palm again soon. We would love to have the opportunity to welcome you back and make your stay even more special.

Honeymoon

We came 3 nights for honeymoon, arrived earlier than our check in time , they helped us and found a good room for us earlier than 7 am. Hotel was great , everyone was very helpful . Thank you for everything absolutely gonna recommend to my friends....

August 2023|DayTrip7957592

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for choosing Andaz Dubai the Palm for your honeymoon! We're so glad you had a great experience with us. We appreciate you arriving early and letting us know. We're always happy to accommodate early check-ins, and we're glad we were able to find you a great room. We're also glad to hear that you enjoyed your stay overall. We strive to provide our guests with an unforgettable experience, and we're happy to hear that we met your expectations. We appreciate your kind words and recommendation. We hope you'll visit us again soon!

Thank u so much Andaz Team! It was amazing holidays with u!

Thank u so much Andaz Team! It was amazing holidays with u! Very friendly service at all: reception, restaurant, room service, 14th floor pool staff. Reception guys are top! Concierge guys very very friendly n polite! Food was sooooo great! Exotic fruits, pastry n main dishes! Aaaalll what u expect...

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August 2023|abdrazyiakova

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We're so glad you had an amazing time with us. We're always working hard to provide our guests with the best possible experience, and it's great to hear that our team was able to make your stay so special. We're particularly proud of our friendly and attentive service, and we're glad you noticed. Our reception and concierge team are always happy to help guests with anything they need, and we're always looking for new ways to make our guests feel welcome. We're also proud of our food, and we're glad you enjoyed it! Our chefs work hard to create dishes that are both delicious and visually appealing, and we're always looking for new ways to incorporate local flavors into our menu. We hope you'll come back and visit us again soon!

. Andaz The fantastic hotel

Very professional staff. Very good organisation . I recommend it to be your first choice if you want to spend quite vacation with very reasonable prices . Food variety needs improvement a little bit vut in general the taste was very good....

August 2023|melshazly2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind review of Andaz Dubai The Palm! We're glad to hear that you enjoyed your stay with us, and we appreciate your recommendation. We're always looking for ways to improve, and we'll take your feedback about the food variety into consideration. We're confident that we can continue to offer our guests a great value for money, while also providing a variety of delicious dining options. We hope you'll come back and visit us again soon!

EXCELENT

I was really so happy during my stay at your great hotel and it was perfect. I love your foods and your staff issue their best services to us. I'm sure that for my next trip I will choose your hotel again because of the location which is near the beach and it has all facilities that I expected from ...

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August 2023|aebrahimi2869

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We're so glad you had a wonderful stay at Andaz Dubai The Palm. We're always working hard to make sure our guests have a memorable experience, and it's great to hear that we hit the mark for you. We're especially happy to hear that you enjoyed our food and service. Our team is passionate about providing our guests with the best possible experience, and we're always looking for ways to improve. We're also glad you appreciated our location. We're right on the beach, and we have a variety of facilities that make us a great choice for any type of traveler. We hope you'll come back and visit us again soon!

Very nice hotel

Very nice and modern hotel with an unique style. Many thanks to Laura for her assistance and helping us with our stay! The pool is nice (both) and the beach was pleasant! Changing room Close to the pool with many options for food and drinks!...

July 2023|meganrosemorris

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your stay at Andaz Dubai The Palm! We're so glad to hear that you enjoyed our unique style and modern amenities. We're also grateful for your special mention of Laura, who we know will be delighted to hear that you appreciated her assistance. We're glad you found the pool and beach to be pleasant, and we're always happy to provide changing rooms for our guests. We're also glad to hear that you found the food and drink options to be plentiful and enjoyable. We hope you'll come back and visit us again soon!

Andaz Dubai the palm

Andaz Dubai is one of my favorite Hyatt properties I have visited , I’ve been a loyal Hyatt member for years and Hyatt andaz Dubai solidifies why I only stay Hyatt when traveling outside of the US ! The service and hospitality is beyond amazing the whole staff from the front desk to the bartenders a...

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July 2023|jakobday1

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had such a wonderful stay at Andaz Dubai The Palm. We appreciate your comments about the service and hospitality, and we are especially glad that you mentioned Anastasia (Ana). She is one of our most valued employees, and we are so glad that you enjoyed her service. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We hope to see you again soon!

Exceeded expectations

Booked Andaz for a six night stopover on a longer trip. Pleasantly surprised by the quality and service of the hotel. The food choice and quality on the Half Board package was excellent. Two nice pools to choose from with easy access to the beach. Best views from the gym. ...

July 2023|Escape-reality

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you were pleasantly surprised by the quality and service of Andaz Dubai The Palm. We appreciate your comments about the food choice and quality on the Half Board package, the two nice pools, and the views from the gym. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We hope to see you again soon!

Excellent hotel

I always heard excellent reviews of the Hyatt group and that is why I chose the hotel and I can say that I was not disappointed in any way. Excellent attention. Excellent location. Excellents pools. Very friendly staff. Good and varied food for all tastes. The rooms are very comfortable....

July 2023|KVJoergensen

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had an excellent stay at Andaz Dubai The Palm. We appreciate your comments about the excellent attention, location, pools, staff, food, and rooms. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We are especially glad that you mentioned the Hyatt group. We are proud to be a part of this group, and we are always striving to provide our guests with the same excellent service that they have come to expect from Hyatt. We hope to see you again soon!

Fantastic Hotel

Thank you Andaz for a wonderful stay. This trip was for our honeymoon and it was just perfect! The rooms were beautiful, the staff were so helpful and the location was just perfect. We will definitely be back! ...

July 2023|stephpottertravels

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay at Andaz Dubai The Palm for your honeymoon. We appreciate your comments about the beautiful rooms, the helpful staff, and the perfect location. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We are so happy that you enjoyed your stay and that you will be back! We look forward to seeing you again soon.

Excellent stay with Andaz Hotel with my family good food good friendly staff.

Good facilities pool and beach is very nice gym is nice and Cabana pool room service was a good service for us and food was excellent.. parking is very convenient right underneath the hotel you can park your in car....

June 2023|ulyalegre69

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to leave us such a positive review! We are so glad to hear that you enjoyed your stay at Andaz Dubai The Palm with your family. We are always working to provide our guests with the best possible experience, and it is always rewarding to hear that our efforts are appreciated. We are particularly pleased that you mentioned our food, facilities, and staff. We take great pride in our culinary team, and we are always looking for new and innovative ways to tantalize our guests' taste buds. Our facilities are also top-notch, and we are constantly making improvements to ensure that they are up-to-date and meet the needs of our guests. Our staff is also dedicated to providing our guests with excellent service, and we are grateful that you found them to be friendly and helpful. We are also glad to hear that you found our parking convenient. We know that parking can be a challenge in Dubai, so we are happy to offer our guests a convenient and secure parking option right underneath the hotel. We hope that you will consider staying with us again soon. We would love to have the opportunity to welcome you back to Andaz Dubai The Palm!

Mr baird

Would Recommend this hotel staff are so friendly and so helpful Will be returning next year for two weeks, will be using the taxi by the hotel as the drivers are so friendly And helpful can’t wait to return...

June 2023|grantbaird2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai the Palm! We are so glad to hear that you enjoyed our staff and the taxi drivers. We take great pride in providing our guests with a friendly and helpful experience, and we are thrilled that you found our team to be so accommodating. We are also happy to hear that you are planning to return to our hotel next year for two weeks. We look forward to welcoming you back and showing you even more of what we have to offer. We look forward to seeing you again soon!

Always ask for mostafa

Right from arriving from abu dhabi, all staff were very friendly and chatty. We got a great upgrade from "mostafa" and late checkout which made us feel special straight away. The breakfast was incredible... Everything you could think of was amazing. The infinity pool area and the view of Dubai from ...

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June 2023|mkamelmoe

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave such a wonderful review of your recent stay at Andaz Dubai The Palm. We are so glad to hear that you enjoyed your stay with us, and we are especially pleased that you found our staff to be "very friendly and chatty." We take great pride in our team, and we are always working to ensure that they provide our guests with the best possible service. We are also delighted that you mentioned Mustafa, our guest relations manager. Mustafa is a valued member of our team, and he is always going above and beyond to make sure that our guests have a memorable stay. We are so glad that he was able to make your stay special, and we are glad that your daughter loved the toy that he gave her. We hope that you will consider staying with us again soon. We would love to have the opportunity to welcome you back to Andaz Dubai The Palm.

Andaz is the best in Dubai

Andaz is a fantastic property and family friendly. It has an exceptional team that will make your stay special. There is a brach, two pools, Spa, great F&B options and close to Nakheel Mall. A must stay place with a family in Dubai....

June 2023|boris996565

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about Andaz Dubai The Palm! We are so glad to hear that you had a wonderful stay with us. We are proud to offer a family-friendly atmosphere and exceptional service, and we are always happy to go the extra mile to make our guests' stay special. We are also pleased to hear that you enjoyed our beach, pools, spa, and restaurants. We know that our guests have a variety of interests and needs, so we strive to offer a wide range of amenities and activities to make everyone's stay enjoyable. We are located just steps from Nakheel Mall, which makes us a convenient and central location for families to explore all that Dubai has to offer. We hope that you will consider staying with us again soon.

convenient stay

Andaz the palms location is great. Stuff are really friendly and helpful. the rooms are clean. There is a good pool near the beach. The restaurant is great .really tasty risotto and pizza. I recommend the hotel for either vacation or business trip....

June 2023|Reza A

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Andaz Dubai The Palm. We are so glad to hear that you enjoyed your stay and found our location, staff, rooms, pool, and restaurant to be all of a high standard. We are particularly pleased that you enjoyed our risotto and pizza, as we take great pride in our food and beverage offerings. We are always looking for ways to improve our guest experience, and we appreciate your feedback on the convenience of our location. We are also glad to hear that you found our staff to be friendly and helpful. We pride ourselves on providing our guests with a personalized and attentive service experience. We hope you will consider staying with us again in the future, whether for a vacation or a business trip. We look forward to welcoming you back to Andaz Dubai The Palm.

The only choice

The hotel has great facilities. Personnel is very helpful and friendly and is always ready to support and advise. Food is wondeful and in variety. The atmosphere in hotel is very relaxing and friendly. Excellent for vacation. ...

June 2023|nataliay696

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai the Palm. We are so glad to hear that you enjoyed our facilities, our staff, our food, and our atmosphere. We are always working to make sure that our guests have a relaxing and enjoyable stay, and we are thrilled that you found our hotel to be "the only choice" for your vacation. We are especially pleased to hear that you found our staff to be "very helpful and friendly." We take great pride in our team, and we are always working to ensure that they provide our guests with the best possible service. We hope that you will consider staying with us again soon. We would love to have the opportunity to welcome you back to Andaz Dubai the Palm.

superb hotel

great location, awesome rooms, very modern and clean. Food is really good quality. Been here twice now, 100% will go back but we do want to try new hotels and experience the diffferences. Really recommend this ...

June 2023|danpinato

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your wonderful review of Andaz Dubai the Palm! We are so glad to hear that you enjoyed your stay with us. We take great pride in our hotel, and we are always working to ensure that our guests have a memorable experience. We are especially pleased to hear that you appreciated our location, rooms, and food. We are located in a great spot on The Palm Jumeirah, with easy access to all the attractions that Dubai has to offer. Our rooms are spacious and modern, and we offer a variety of dining options, including our signature restaurant, Localle. We are also grateful that you mentioned that you would 100% come back to our hotel. We hope that you will do so soon! In the meantime, we encourage you to try out some of the other great hotels in Dubai. We are sure that you will find something that you love. Thank you again for your review. We look forward to seeing you again soon!

11/10 Andaz Hyatt was perfection

From the moment we arrived at the hotel we were welcomed by the most helpful staff. The hotel was the best high standard, clean, plush, boutique style, classy perfect size for my family. The food was out of the world beautiful. All meal times the food was amazing I cannot rate this hotel high enough...

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June 2023|rissychadwick

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your wonderful review of Andaz Dubai the Palm! We are so glad to hear that you had such a positive experience with our hotel. We are always striving to provide our guests with the highest level of service, and we are thrilled to hear that you felt our staff was helpful and welcoming. We are also pleased to hear that you enjoyed the hotel's high standards of cleanliness and comfort. We are especially proud of our food and beverage offerings, and we are glad to hear that you found the food to be "out of this world beautiful." We take great pride in our culinary team, and we are always working to create delicious and innovative dishes that our guests will love. We hope that you will consider returning to Andaz Dubai the Palm in the future. We would be honored to have you back!

Amazing Andaz

I chose this hotel as it seemed to be in an excellent location, We went half board and was open to have lunch or dinner whichever suited me. The food in this place was amazing, ive never ate so much in my life. The two swimming pools had different ambiences, one was adult only playing soft relaxin...

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June 2023|Kaldj

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review of Andaz Dubai The Palm. We are so glad that you enjoyed your stay with us. We are proud of our excellent location, our delicious food, and our luxurious amenities. We are also happy to hear that you were offered a room upgrade and that you enjoyed the two swimming pools. We appreciate your feedback about our staff. We are committed to providing our guests with the best possible service, and we are always looking for ways to improve. We will take your comments into consideration as we continue to strive to provide our guests with an unforgettable experience. We hope to see you again soon!

Great hotel, great location!

This is a beautiful hotel in a great location, easy access to the beach and walking distance to the mall. The friendliness and helpfulness of the staff just adds the extra touch and makes the whole experience so much better. Stunning rooms and well looked after. You won’t regret staying here....

June 2023|nadatas

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai the Palm. We are so glad to hear that you enjoyed our hotel and that you found the location to be convenient. We also appreciate you mentioning the friendliness and helpfulness of our staff. We take great pride in our team, and we are always working to ensure that they provide our guests with the best possible experience. We are thrilled to hear that you found our rooms to be stunning and well-looked after. We are constantly working to improve our guest rooms, and we are always happy to hear positive feedback. We hope you will consider staying with us again soon.

Amazing stay

Thanks to Elna for a brilliant service😍. Everything was nice, especially the surprise on the last day when they brought us a pancake with a goodbye text for breakfast. All the staff were more than professional and friendly....

June 2023|Kristina B

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai the Palm. We are so glad to hear that you enjoyed your stay and that Elna provided you with such excellent service. We are also delighted that you were surprised by the pancake with a goodbye text on your last day. We always strive to go above and beyond for our guests, and it is clear that we succeeded in this case. We are also pleased to hear that you found all of our staff to be professional and friendly. We take great pride in our team, and we are always working to ensure that they provide our guests with the best possible experience. Thank you again for your feedback. We hope to have the pleasure of welcoming you back to Andaz Dubai the Palm soon.

Jinky was amazing

This amazing receptionist made my trip She did everything in her powers to make my early check in possible i really needed it because i had a late flight same day and i needed to rest before it thumbs up for wonderful staff....

June 2023|zaidkhalifeh

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to leave us a review. We are so glad to hear that Jinky was able to make your trip so special. We know that arriving late and needing to rest can be a challenge, so we appreciate her going above and beyond to make sure you were able to check in early. We are always looking for ways to improve our service, and your feedback is invaluable. We will be sure to pass along your comments to Jinky and the rest of our staff. Thank you again for choosing Andaz Dubai the Palm. We hope you have a wonderful day!

Awesome at Andaz the Palm

We had a short 2 night stay in June and found it to be very good. Our package was half board and the food was excellent. A lot of choice and a high quality. Staff and service throughout hotel was excellent and property looked new and well looked after. ...

June 2023|OnAir34977421243

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that you enjoyed your stay at Andaz Dubai The Palm. We appreciate you mentioning the food, staff, accommodation, and facilities. We are always striving to provide our guests with the best possible experience, and your feedback helps us to do just that. We are particularly pleased to hear that you found the food to be excellent. We have a team of talented chefs who work hard to create a menu that offers something for everyone. We are also glad that you found the staff to be helpful and attentive. We pride ourselves on our customer service, and we are always happy to go the extra mile to make sure our guests have a memorable stay. We are also happy to hear that you found the property to be new and well-maintained. We take great pride in our hotel, and we are constantly working to improve it. Thank you again for your feedback. We value your business and look forward to seeing you again soon.

Wonderful stay

My husband and I had a fabulous time at the Andaz hotel. For the entire 5 days the staff were helpful, professional, thoughtful and looked after us really well. The staff were always smiling and keen to help in anyway possible. ...

June 2023|Sharon O

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that you enjoyed your stay at Andaz Dubai The Palm. We appreciate you mentioning the staff, accommodation, facilities, and atmosphere. We are always striving to provide our guests with the best possible experience, and your feedback helps us to do just that. We are particularly pleased to hear that you found the staff to be helpful, professional, thoughtful, and keen to help in any way possible. We take great pride in our staff and their commitment to providing excellent service. We hope you will consider staying with us again soon.

Amazing hotel

The overall stay was excellent. Food, staff and accommodation were first class. The room had everything we needed and the size was perfect. Facilities were great. The hotel had a nice vibe with a very relaxed and friendly atmosphere. ...

June 2023|Adeboo64

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us such a wonderful review! We are so glad to hear that you enjoyed your stay at Andaz Dubai The Palm. We appreciate you mentioning the food, staff, accommodation, facilities, and atmosphere. We are always striving to provide our guests with the best possible experience, and your feedback helps us to do just that. We are particularly pleased to hear that you found the room to be spacious and comfortable. We have worked hard to create a relaxing and inviting atmosphere in our rooms, and we are glad that you were able to enjoy it. We hope you will consider staying with us again soon.

Amazing hotel and staff .

The hotel staff were extremely helpful and couldn’t do enough for you whether it be recommendations for things to do during our trip, arranging taxis or anything we required during our stay. The room was very clean and well maintained. We would definitely return in the future. ...

June 2023|kelseygallacher

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your wonderful review! We are so glad to hear that you had a positive experience at Andaz Dubai the Palm. We are always striving to provide our guests with the best possible service, and it is gratifying to know that our staff were able to exceed your expectations. We are also pleased to hear that you enjoyed your stay in our hotel. Our rooms are designed to be comfortable and inviting, and we take great pride in keeping them clean and well-maintained. We hope that you will consider returning to Andaz Dubai the Palm in the future. Thank you again for your feedback. We value your business and look forward to seeing you again soon.

Fantastic stay in May

Stayed at Andaz Palm for a 4 night stopover on route back from Manchester to Perth. Arrival was in early hours, check in was easy and we got to our room for some much needed sleep. The room was compact and included everything we needed (soft drinks were included) which was a nice touch. The room was...

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June 2023|Cathryn C

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to leave us such a wonderful review! We are so glad that you enjoyed your stay at Andaz Dubai The Palm. We are happy to hear that you found the check-in process to be easy and that your room was comfortable and clean. We also appreciate your feedback on the Cabana adults pool and the beach. We will pass your comments along to the relevant departments so that they can continue to provide our guests with the best possible experience. We are also pleased to hear that you found the location of the hotel to be convenient. Nakheel Mall is a great place to spend some time shopping and exploring, and we are glad that you were able to easily get there by foot. Thank you again for your stay and for your kind words. We hope to see you again soon!

Perfect!

Everything was lovely. We were given a free upgrade which was amazing! Room & bathroom were spotless and beautiful. Free snacks and soft drinks in the minibar. Lovely big bed with clean comfy bedding and pillows. Staff very helpful. Adults pool was exceptional. Wish we stayed for longer! (And there...

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May 2023|Ads O

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave such a wonderful review of your stay at Andaz Dubai the Palm! We are so glad to hear that you enjoyed your stay with us. We appreciate you mentioning the free upgrade, the cleanliness of the room and bathroom, the free snacks and soft drinks in the minibar, the lovely big bed with clean comfy bedding and pillows, the helpful staff, and the exceptional adult-only pool. We are always looking for ways to improve our guest experience, and your feedback is invaluable. Thank you again for choosing Andaz Dubai the Palm, and we hope to see you again soon!

Excellent stay in ANDAZ

Highly recommend this hotel, high level of services, super breakfest and dinner, spa services and massage on very high level. Access to the see on the privat beach, umbrellas and towels for free. Location is good, avaiable via public transport but not in the night. ...

May 2023|Departure19001250338

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind review! We are so glad to hear that you enjoyed your stay at Andaz Dubai the Palm. We strive to provide our guests with a high level of service and amenities, and we are pleased that you found our breakfast, dinner, spa services, and massages to be of a high standard. We are also happy to hear that you enjoyed our private beach access, umbrellas, and towels. We understand that public transportation is available to our hotel during the day, but not at night. We apologize for any inconvenience this may have caused. We hope you will consider staying with us again soon!

Amazing hotel and staff

Amazing hotel and fantastic staff. Rooms were clean, spacious and modern. The adult only pool was exceptional. The pool and beach were the best that we have seen at any resort, totally relaxing experience. Food was exceptional with amazing choices and quality....

May 2023|Ben D

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words! We are so glad that you enjoyed your stay at Andaz Dubai the Palm. We strive to provide our guests with an exceptional experience, and it is clear that we have succeeded in your case. We are particularly pleased that you mentioned the cleanliness, spaciousness, and modernity of our rooms. We take great pride in our accommodations, and we are always working to improve them. We are also delighted that you enjoyed the adult-only pool. It is one of our most popular features, and we are glad that you found it to be exceptional. The pool and beach are two of the main reasons why guests choose to stay at Andaz Dubai the Palm. We are fortunate to have such a beautiful setting, and we are committed to making the most of it. We are also pleased that you enjoyed the food at our hotel. We have a team of talented chefs who work hard to create delicious and innovative dishes. We are always adding new items to our menu, so we hope that you will return soon to try something new. Thank you again for your wonderful review. We look forward to welcoming you back to Andaz Dubai the Palm soon!

Super

Wonderful experience and very beautiful place. Great support, thanks to Mostafa! Good position, near the mall and the tram! Very clean and beautiful beach and many different swimming pools. Great restaurant in the roof. ...

May 2023|TuranSadigi89

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review of Andaz Dubai The Palm! We are so glad to hear that you had such a positive experience with our hotel. We pride ourselves on our excellent service, and we are always happy to hear that our staff went above and beyond to make your stay enjoyable. We are also happy to hear that you enjoyed our location, our beach, our pools, and our restaurant. We know that our guests love the short walk to the mall and the tram. We also love the clean and beautiful beach and the many different swimming pools. The restaurant in the roof is also a great place to enjoy a meal with a view. We hope that you will consider staying with us again soon. We would love to have the opportunity to show you even more of what we have to offer.

Amazing experience

We had a wonderful time. Everything was exceptional . The hotel management even sent a cake to our room because it was my wife’s birthday which was unexpected from them. It was an exceptional experience overall. Highly recommended. ...

May 2023|marwankayssar

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your wonderful review of Andaz Dubai The Palm. We are so glad that you had an exceptional time with us. We are always happy to hear that our guests are impressed with our hotel's service. We take pride in providing our guests with an unforgettable experience, and we are glad that you were able to see that for yourself. We are also pleased to hear that you appreciated the cake that we sent to your room for your wife's birthday. We hope that it made her day a little bit more special. We hope that you will stay with us again soon.

Amazing Experience

Enjoyed my stay with Andaz thoroughly. Hotel was great and staff were amazing. Well done to the team. We found the hotel clean and tidy at all times and staff were always on hand to help and were very friendly. Will definitely recommend anyone to stay here. They treated you so nicely and couldn't be...

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May 2023|z0mir

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your amazing experience with us! We're delighted to hear that you thoroughly enjoyed your stay with us. Our team works hard to provide exceptional service and it's rewarding to know that their efforts made a positive impression on you. Maintaining cleanliness and tidiness is a top priority for us, and we're glad that you found our hotel to be clean throughout your stay. It's also wonderful to hear that our staff was always available to assist you and that they were friendly and accommodating. We strive to create a welcoming and enjoyable atmosphere for our guests, and we're thrilled that you felt treated nicely during your time with us. Thank you for recommending our hotel to others. We greatly appreciate your kind words and support. It was our pleasure to have you as our guest, and we look forward to welcoming you back for another wonderful experience!

Amazing stay at Andaz!

We had an amazing time staying at the Andaz hotel! We were immediately greeted by some super friendly and helpful staff who couldn’t do enough for us. From there we always encountered more of the same. Breakfast was a highlight and had so many delicious options. Drinks were fab too! The hotel itself...

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May 2023|elliethirkell

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review of your stay at our hotel! We're thrilled to hear that you had an amazing time and that our staff provided friendly and helpful service throughout your stay. Our team takes pride in going above and beyond to ensure our guests feel welcome and well taken care of. We're glad to hear that breakfast was a highlight for you, with a wide variety of delicious options to choose from. It's also great to know that you enjoyed the drinks and found the hotel itself beautiful and modern. We strive to create a comfortable and enjoyable environment for our guests, and we're glad that our spacious and well-appointed rooms met your expectations. Celebrating your partner's 30th birthday was a special occasion, and we're delighted that our hotel made the celebration memorable. We love being part of our guests' special moments and making them feel valued and appreciated. Thank you for choosing to stay with us, and we're thrilled to hear that you'll be returning in the future. We look forward to welcoming you back to Andaz for another fantastic stay!

A fantastic first stay!!

We had a fantastic first time in Dubai. The hotel was brilliant, all the amenities were great, location couldn’t be better, I didn’t realise the mall was opposite, the food choices within walking distance was huge. We went for the breakfast only which the choice was exceptional, cater for all! We ar...

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May 2023|JadeandChris

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing our hotel for your first trip to Dubai and for taking the time to share your fantastic experience. We are thrilled to hear that you had a brilliant stay and enjoyed our amenities and convenient location. We're glad you were pleasantly surprised by the proximity of the mall and the wide variety of food choices within walking distance. It's wonderful to know that our breakfast exceeded your expectations with its exceptional choices that catered to all tastes. We're especially delighted to hear about the exceptional service you received from Tarang. It's fantastic that he went above and beyond to ensure you had a comfortable and enjoyable stay, even arranging an early check-in and an upgraded room. We will make sure to pass along your kind words to Tarang and recognize him for his outstanding hospitality. Your feedback regarding Tarang reaching out to you after your departure highlights our commitment to guest satisfaction and personalized service. We are thrilled that our team made you feel welcomed, polite, and helpful throughout your stay. Thank you once again for your kind words and for choosing Hotel Andaz. We look forward to welcoming you back on your next visit to beautiful Dubai!

50th in Dubai

What a great way to celebrate both mine and my wife’s 50th birthdays, the hotel and staff were amazing, the food was excellent and the pool area and beach were paradise. A great all round experience for our first trip to Dubai....

May 2023|markwood14

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing our hotel to celebrate your special milestone birthdays. We are thrilled to hear that your experience with us was amazing and that we could contribute to making your first trip to Dubai a memorable one. It's delightful to know that you found our staff to be amazing and that they provided excellent service throughout your stay. We're glad you enjoyed the culinary delights and found the food to be excellent. We take pride in offering a variety of dining options to cater to different tastes. Our pool area and beach are indeed like a paradise where you can relax and unwind. We're delighted that you had a great time enjoying the facilities and the beautiful surroundings. We hope that your birthday celebration with us created cherished memories that you and your wife will cherish for years to come. Should you plan to return to Dubai in the future, we would be honored to welcome you back to our hotel.

The most perfect place

Don’t know where to start with this place. We booked via emirates holidays and surprisingly this was one of the better priced hotels so we weren’t sure what to expect. When we arrived we were so shocked at how amazing the hotel itself was, the decor is so beautiful. The staff couldn’t have done eno...

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May 2023|_yesleka222

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing our hotel for your recent stay and for taking the time to share your wonderful experience with us. We're thrilled to hear that you were pleasantly surprised by the amazing decor and ambiance of our hotel. It's delightful to know that our staff provided exceptional service, from the moment you arrived until you checked in. We're glad you enjoyed the convenience of 24/7 room service and found the food to be the best you've had in a hotel. We strive to offer great value for our guests, and we're pleased to hear that you found our half board option to be worth it. We're glad you appreciated the cleanliness of our pool and beach area and that you were able to enjoy the breathtaking views from the infinity pool. Our central location is indeed ideal for exploring the sights and attractions in the area. Thank you for your kind words, and we can't wait to welcome you back to our hotel in the future. Should you need any assistance with future reservations, please feel free to reach out to us.

Very impressed

The Andaz is a beautiful hotel with lovely decor and the grounds are well kept. The staff are extremely helpful and go above and beyond making sure your stay is as stress free as possible and the food is up to a very high standard. I would definitely recommend this hotel....

May 2023|SDenman3596

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind review of The Andaz. We're thrilled to hear that you found our hotel to be beautiful with lovely decor, and that our grounds are well-maintained. Our team takes great pride in ensuring that our guests have a stress-free and enjoyable stay, so it's wonderful to hear that our staff went above and beyond to make your experience memorable. We're delighted that you found the food at our hotel to be of a very high standard. Our culinary team works hard to create a diverse and delicious menu to cater to our guests' tastes and preferences. Thank you for recommending our hotel. We truly appreciate your support and trust in our services. We look forward to welcoming you back on your next visit, and providing you with another exceptional stay.

May 23

A wonderful experience. Bed very comfortable & pillows very fluffy. Coffee & Tea available in room. Hotel very Quirky and beautifully turned out. Would recommend to any family & friend. Taxi's & shuttle available for close areas, Hire cars on request. ...

May 2023|gl0riabr0wn

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your wonderful experience at our hotel. We're delighted to hear that you had a comfortable stay and enjoyed the amenities provided in your room. It's great to know that you found the bed to be very comfortable and the pillows to be fluffy, ensuring a good night's sleep. We take pride in our unique and beautifully designed hotel, and we're glad to hear that you appreciated the quirky touches and the overall presentation of the property. Your recommendation to your family and friends means a lot to us, and we're thrilled that you would recommend our hotel to others. Our convenient transportation options, including taxi services, shuttle availability for nearby areas, and the option to hire cars upon request, aim to make your stay as convenient and accessible as possible. Once again, thank you for choosing our hotel and for your kind recommendation. We look forward to welcoming you, your family, and friends back in the future for another wonderful experience.

A wonderful Experience at the Andaz Dubai

The Andaz Hotel is absolutely fantastic from arrival to departure. The staff we're amazing, friendly, helpful, welcoming and extremely courtiers. The Reception staff couldn't have been more welcoming and helpful. The Restaurant staff outstanding couldn't help enough ensuring that I was happy with ev...

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May 2023|Wendy B

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your wonderful experience at Andaz Dubai. We're thrilled to hear that your stay with us was fantastic from start to finish. Our dedicated staff takes great pride in providing exceptional service and ensuring that every guest feels welcomed and well taken care of. We're glad to hear that the reception staff made you feel welcome and assisted you throughout your stay. Our restaurant staff is committed to delivering outstanding service and ensuring that you have a memorable dining experience with a wide range of delicious food options. It's fantastic to know that you enjoyed the amazing views from the adult pool and that our pool staff were helpful and friendly. We aim to provide a comfortable and spacious room with stunning views, and we're delighted that it met your expectations. Our housekeeping team works hard to maintain the highest standards of cleanliness throughout the hotel. Thank you for recommending Andaz Dubai to other travelers. We truly appreciate your kind words and look forward to welcoming you back for another exceptional experience in the future.

Exceptional

We had a fabulous time at Andaz. The location, staff & the quality of food was excellent. We will be be back! The service by all members of the staff was incredible. Nothing was too much trouble for them....

May 2023|Trvi

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Exceptional We had a fabulous time at Andaz. The location, staff & the quality of food was excellent. We will be be back! The service by all members of the staff was incredible. Nothing was too much trouble for them.

Excellent service

Very good service, staff were very friendly and helpful, everyone had a smile on there face whenever we talked to anyone. Stayed in Dubai a couple of times but this hotel definitely tops it off! Coming back to this hotel in the future ...

May 2023|sar636

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your positive experience at our hotel! We are thrilled to hear that our staff provided you with excellent service and made your stay memorable. We appreciate your kind words and look forward to welcoming you back in the future.

Excellent Hospitality, Service and Room View

The Staff of the Hotel are Brilliant, they are extremely help , Always read to go the extra mile to serve you . Also the Room are big with all modern facilities and with a beautiful view over looking the beach. I will highly recommend . ...

May 2023|itsmedk2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your review of our hotel! We are thrilled to hear that you enjoyed your stay with us and that our staff provided excellent hospitality and service. We are also pleased to hear that you enjoyed your room and the beautiful view overlooking the beach. It is our goal to exceed our guests' expectations, and we are glad to have accomplished that during your stay. Thank you for recommending us, and we look forward to welcoming you back in the future.

Great Service and Amentities

Had a great time staying at the hotel. The services and amenities were of top quality, and the staff was helpful for any request I had. I would definitely recommend it for anyone looking for a top quality place to stay in Palm Jumeirah....

May 2023|Caine W

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your positive review of our hotel. We are delighted to hear that you enjoyed your stay and that our services and amenities met your expectations. It is always a pleasure to hear that our staff was helpful in fulfilling your requests. Thank you for recommending us, and we hope to have the pleasure of welcoming you back soon!

3 nights on the palm

We booked to stay here once the hotel first opened but covid put an end to that So 3 years on and we finally made it and it didn’t disappoint Would definitely return Everything was just right from your lovely staff to the location Thank you...

May 2023|Sunshine16535031730

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing to stay with us and for taking the time to share your experience with us. We are thrilled to hear that after three years, you finally made it to our hotel and that we did not disappoint. We are delighted that you found everything to be just right, from our lovely staff to our location on the Palm. We will be sure to pass on your kind words to our team, who will be thrilled to hear that they made your stay with us a memorable one. Thank you again for choosing to stay with us, and we hope to have the pleasure of welcoming you back to our hotel in the near future.

Hidden Gem!

Great Location, awesome staff, amazing private beach, deluxe suite was really nice! (ocean view) and very kid friendly, wonderful for families. Online images does not show balcony but does have a quaint little balcony. ...

May 2023|Jet259819

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing to stay with us and for sharing your wonderful review of our hotel. We are thrilled to hear that you enjoyed our great location, awesome staff, and amazing private beach, as well as our deluxe suite with ocean view. We are delighted to hear that our hotel was perfect for families and that our team was able to provide you with excellent service. We appreciate your feedback regarding the online images, and we will make sure to update them to reflect the balcony feature in our deluxe suite. Thank you again for your kind words and for recommending us as a hidden gem. We hope to have the pleasure of welcoming you back to our hotel in the future.

Amazing Stay in Dubai

Andaz providing a 5-star experience with attentive, professional, kind staff from reception, to restaurants, spa, and housekeeping. Everyone delivered exceptional service. I was able to check into my room super early and check-out super late, to accommodate my crazy flight schedule. The breakfast wa...

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May 2023|Warrengtravels

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We are thrilled to hear that you had an amazing experience and that our team was able to provide you with exceptional service. We are delighted to hear that you enjoyed our breakfast, lunch, and dinner options, as well as the convenience of our location. We appreciate your kind words and will be sure to share your feedback with our entire team. We strive to provide all of our guests with a 5-star experience, and we are glad that we were able to exceed your expectations. Thank you again for choosing to stay with us and recommending us to others. We look forward to welcoming you back for another amazing stay in the future.

Clean and new property

The hotel is very nice for family and the staff are friendly specially mr. Ramadan who made our stay more comfortable Me and my family say thank you Ramadan for your support in the hotel and sure we will be visiting the hotel again in the nearest future ...

April 2023|wrjeroudy

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi wrjeroudy, Thank you for your review! We're delighted to hear that you and your family enjoyed your stay with us, and that Mr. Ramadan provided you with exceptional service. We appreciate your kind words and look forward to welcoming you back in the future! - Andaz Dubai the Palm team

Fantastic boutique hotel

If your thinking of booking this hotel go for it very modern, clean staff very helpful and on the edge of the palm so easy to get about, excellent views from the roof top pool, lovely big swimming pool and beautiful beaches pure paradise thank you ...

April 2023|Susan S

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Susan S, Thank you for your review! We're thrilled to hear that you had a positive experience at our hotel. We're glad you found our hotel modern, clean, and our staff helpful. It's great to know that you enjoyed the views from our rooftop pool, the large swimming pool, and the beautiful beaches. We appreciate your feedback and hope to have the opportunity to welcome you back for another stay in paradise. Thank you for choosing our hotel! - Andaz Dubai the Palm team

Easter brake at Andaz Dubai The Palm

Our second stay at the hotel! We loved it again! The hotel is just fantastic, the service and stuff amazing! The design and comfort of the room(we had the one with 2 balconies) was top class! The food is excellent! Pool and the beach breathtaking! My 4 years old daughter had so much fun.I can find m...

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April 2023|andreak273

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi andreak273, Thank you for your review of your recent Easter break at Andaz Dubai The Palm. We are delighted to hear that you had a fantastic stay with us and that our hotel, service, staff, room design and comfort, food, pool, and beach all exceeded your expectations. We are especially glad to hear that your daughter had a great time as well. Our team is committed to providing exceptional service and creating unforgettable experiences for our guests, and it is always rewarding to hear that our efforts have made a positive impact. We appreciate your kind words and look forward to welcoming you back to Andaz Dubai The Palm for another memorable stay. - Andaz Dubai the Palm team

Very convinient

This is the second time I stayed at Andaz hotel. Very convenient and the staff are very professional. The rooms are very clean and comfortable. It is 5min walking distance to the beach and there is also a Shopping mall right in front of the hotel. The breakfast is continental and very rich. I would ...

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April 2023|jgsilva2004

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi jgsilva2004, Thank you for choosing to stay at Andaz Dubai The Palm for the second time! We are thrilled to hear that you found our hotel to be convenient, with professional staff and clean, comfortable rooms. We are glad you enjoyed the proximity to the beach and the convenience of having a shopping mall right in front of the hotel. We are also pleased to know that you enjoyed our continental breakfast and found it to be rich. It's wonderful to hear that you would choose to come back to our hotel in the future. Thank you for your positive feedback, and we look forward to welcoming you back to Andaz Dubai The Palm for another enjoyable stay. - Andaz Dubai the Palm team

Easter stay

I would recommend Andaz to family and friends fantastic looking hotel food very good we had half board no need for restaurants so fresh and will save you money I was happy with all the staff great location and look out for Garry to greet you with a smile and Chinki at reception in fact all lovely an...

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April 2023|Warren1959

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Warren1959, Thank you for choosing Andaz for your Easter stay and for taking the time to share your positive experience! We're thrilled to hear that you had a fantastic stay and would recommend us to your family and friends. It's great to know that you enjoyed the food and found the half board option convenient and cost-saving. We're proud of our friendly and helpful staff, including Garry, Chinki, Yasim, and the rest of the team, who made your stay special with their warm hospitality. We're delighted that your wife enjoyed her birthday celebration at Andaz and that she's already planning to visit again next year. Thank you for your kind words, and we look forward to welcoming you back for another memorable stay in the future! - Andaz Dubai the Palm team

We Han an amazing stay at Andaz .

We Had an amazing stay at Andaz. Nice property with nice pools and personal beach. Close to everything we wanted to se in Dubai. Personal is very friendly and helpful. Rooms are clean and you have there everything you need. ...

April 2023|zwengere

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi zwengere, Thank you for sharing your amazing experience at Andaz! We're thrilled to hear that you had a wonderful stay and enjoyed our property, including the nice pools and beach. It's great to know that our team provided friendly and helpful service during your stay. We take pride in maintaining clean rooms that are well-equipped with everything you need for a comfortable stay. We're glad that our location was convenient for exploring the sights of Dubai. Thank you for your kind words, and we look forward to welcoming you back for another exceptional stay in the future! - Andaz Dubai the Palm team

The amazing Andaz ☀️

My holiday at the Andaz was a totally seamless and 10/10 experience. Everyone one there was so helpful from the cleaners to the management. A special mention to my breakfast and dessert chef's Saher and Akash . I arrived on the early morning flight and was at the hotel for 9.30am . I was only goin...

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April 2023|G8584LSpeterc

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi G8584LSpeterc, Thank you for sharing your amazing experience at Andaz! We're thrilled to hear that your stay was seamless and that you had a 10/10 experience. It's wonderful to know that our team, from the cleaners to the management, provided helpful and friendly service during your stay. We're glad to hear that Saher and Akash, the breakfast and dessert chefs, made your dining experience enjoyable. We're also pleased to know that our reception team went above and beyond to accommodate your early arrival and provide you with a room so that you could start enjoying the fantastic swimming pools right away. Thank you for recommending our hotel, and we hope to welcome you back for another memorable stay in the future! - Andaz Dubai the Palm team

Nice hotel

We used the hotel as a stop over on our journeys to and from Australia on a half board basis. We stayed for two nights on each occasion about 7 weeks apart. The room was clean and tidy on the 10th floor. It provided all the functionality we required and had a nice view across the side of the Palm...

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April 2023|617mervyng

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 617mervyng, Thank you for sharing your experience at the hotel. It's great to hear that the hotel provided all the functionality you required and had a nice view. We're glad that you found the staff to be very helpful and that the receptionists were particularly so in obtaining taxis and assisting you in general to enjoy your stay. We hope to welcome you back again soon. - Andaz Dubai the Palm team

Superb Staff

This is better managed property than most other Hyatts. Whole team excels. From welcoming us to upgrading to a big suite with our Globalist status, they looked after us royally. 14th floor pool is very nice. Pool by the beach is so beautiful. But you've to carry towels all the way as they give you a...

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April 2023|ShudhJ

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi ShudhJ, Thank you for taking the time to share your experience at Andaz Dubai the Palm! We are thrilled to hear that our staff exceeded your expectations and that you enjoyed the upgraded suite, 14th floor pool, and beach pool. We are glad that you found our location to be excellent and enjoyed the food and service at our hotel. We hope to have the pleasure of welcoming you back in the future! - Andaz Dubai the Palm team

Wonderful hotel staffed by wonderful people

We had a great week here at the Andaz. The hotel is designed in a contemporary style taking its inspiration from nature. The Locale restaurant serves up excellent quality food throughout breakfast to evening meals staffed by professional and efficient waiting staff. Typically you have selection of...

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March 2023|minesh1303

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi minesh1303, Thank you for your positive review of Andaz hotel! We are thrilled to hear that you had a great week with us and enjoyed our contemporary nature-inspired design, excellent quality food, comfortable room, and facilities such as our private beach and pools. We are also pleased to hear that our staff made a positive impact on your stay and that you found them to be helpful and professional. We hope to have the pleasure of welcoming you back in the future! - Andaz Dubai the Palm team

Dubai March 2023

After being a visitor to Dubai since 2013 and often several times a year we always look for new and different options. Andaz Dubai The Palm took our eye and we only have good things to say about it. A much smaller hotel than some of the larger establishments we’ve stayed in and this hotel ticks all ...

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March 2023|claireP3457WB

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi claireP3457WB, Thank you for choosing to stay with us at Andaz Dubai The Palm and for taking the time to share your positive experience. We are thrilled to hear that we were able to exceed your expectations and provide you with a memorable stay. Your kind words about our personalized service, modern rooms, and unique art installations are greatly appreciated. We hope to welcome you back soon and continue to provide you with exceptional experiences during your future visits to Dubai. - Andaz Dubai the Palm team

March Stay

We really enjoyed our stay at the Andaz. Mustafa at check in was very friendly and welcoming and we were very grateful for early check in after our flight. The room was clean and spacious and they were very generous with 8 bottles of water being provided daily in the room. The food was incredible an...

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March 2023|rebeccabrown2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi rebeccabrown2023, Thank you for taking the time to share your recent experience at Andaz Dubai the Palm. We're thrilled to hear that you enjoyed your stay with us and that our team, especially Mustafa, made you feel welcome and accommodated your early check-in request. It's great to know that you found your room clean and spacious, and the bottles of water provided daily a nice touch. We're also delighted to hear that you enjoyed the food and appreciated the upgraded half board with soft drinks included. Thank you for your feedback regarding the pool and beach area. We appreciate your understanding and are glad to hear that it didn't impact your overall experience. Once again, thank you for choosing to stay with us and for sharing your feedback. We look forward to welcoming you back soon for another enjoyable stay. - Andaz Dubai the Palm team

Such a fun beautiful hotel.

the hotel design is beautiful, bathroom is great, the tub is so clean. food by the pool is great, my family enjoyed it. only thing is the hot tub min age to enter is too old, 16 years. so my son didn't get to enjoy it and it really bummed him out because the hot tub is his and his dads special...

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March 2023|76jesh

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 76jesh, Thank you for choosing Andaz Dubai the Palm for your recent family getaway and for taking the time to share your positive feedback with us. We're thrilled to hear that you found our hotel design beautiful and that you enjoyed our great food by the pool. We're also glad to hear that you found our bathroom and tub to be clean and enjoyable. We apologize for any disappointment caused by our hot tub's minimum age requirement, and we understand how much this affected your family's special time together. Please be informed that the minimum age requirement is in place for safety reasons, and we take this very seriously. However, we appreciate your feedback and will look into ways to improve our family offerings in the future. Thank you again for your kind words, and we look forward to welcoming you and your family back to Andaz Dubai the Palm soon. - Andaz Dubai the Palm team

Dubai23

Came for my birthday and Andaz exceeded my expectations! I love the beach front entry and how you Can make a day out of hanging out at the hotel beach. Clean and accommodating! I was very impressed! Best bday trip! ...

March 2023|remarkablecaresfh

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi remarkablecaresfh, Thank you for choosing Andaz Dubai the Palm to celebrate your birthday and for sharing your wonderful experience with us. We are thrilled to hear that we exceeded your expectations and that you enjoyed our beachfront location and clean accommodations. We hope to have the pleasure of welcoming you back soon! - Andaz Dubai the Palm team

Very polite staff

The hotel met expectations of a decent 5 stars. Staff are very friendly and helpful. Help with car booking and our other enquiries. Hotel tried it's best to accommodate early check in. Check out was easy. There are many fancier hotels on the Palm but at a different price level. This is good for holi...

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March 2023|Pllow

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Pllow, Thank you for choosing Andaz Dubai The Palm and taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and that our staff's friendliness and helpfulness made a positive impact on your experience. We hope to have the pleasure of welcoming you back soon for another enjoyable stay. - Andaz Dubai the Palm team

Great stay at Andaz

location was perfect on the Palm, Staff was exceptionally hospitable and friendly, food was great! Would highly recommend it for a small family trip as access the beach daily was one of the highlights of the trip!...

March 2023|Mohammad F

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Mohammad F, Thank you for taking the time to share your experience with us. We're thrilled to hear that you had a great stay with us. We appreciate your recommendation and look forward to welcoming you back soon. - Andaz Dubai the Palm team

Stay at Andaz in March 23

Lovely place to stay friendly staff especially Su in the Locale restaurant lovely pool and surround. Room very nice good bathroom with nice view. Breakfast and evening buffet very good. Hope to visit again next year. ...

March 2023|gaffersdubai

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi gaffersdubai, Thank you for taking the time to share your feedback with us. We are thrilled to know that you had a lovely stay with us and enjoyed our friendly staff, delicious dining options, and stunning pool area. It is always a pleasure to hear that our guests had a memorable experience, and we look forward to welcoming you back again next year. - Andaz Dubai the Palm team

Recent visit

We had a fantastic time, staff where excellent, very very friendly every detail covered, the hotel was fantastic, food in the hotel was excellent, the chefs couldn’t do enough for you. definitely be back again 😊😊...

March 2023|nic0lacharles

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi nic0lacharles, Thank you for your wonderful feedback! We are thrilled to hear that you had a fantastic time with us and that our staff, food, and facilities exceeded your expectations. We can't wait to welcome you back for another memorable stay! - Andaz Dubai the Palm team.

2nd great stay at the Andaz

Visited en route to Singapore then Australia a month ago. Very impressed with this hotel. It had a beach setting but is also accessible to other Dubai facilities. Greay buffet for dinner and breakfast. Lovely outdoor and rooftop pool. Staff very helpful. Strongly recommend....

March 2023|Dobbo44_44

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Dobbo44_44, Thank you for sharing your positive feedback with us! We're thrilled to hear that you enjoyed our beach setting, convenient location, delicious buffet, and wonderful outdoor and rooftop pool. Our team members take great pride in providing exceptional service, and we're glad that their efforts did not go unnoticed. Thank you for recommending us and we hope to welcome you back soon for another enjoyable stay! - Andaz Dubai the Palm team

Super holiday

I liked everything, thanks for everything. Breakfast, rooms, swimmimng pool everything was wonderfull And my son was happy. Location is very good. Personals are very good. Activite staff for safari extc was very profesioanl....

March 2023|Elif S

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Elif S, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you and your son enjoyed our wonderful breakfast, rooms, swimming pool, and convenient location. It's also great to hear that our team members, including our activity staff, provided you with excellent service. We hope to have the pleasure of welcoming you back soon for another fantastic stay! - Andaz Dubai the Palm team

Gorgeous, Boutique, Modern - Perfection

A fantastic 4 night stay which over delivered on comfort, quality of food, luxury and relaxation. A great location with direct access to the beach but not too far from the town. Very impressed with the design of the hotel and the hotel staff were super kind and helpful. ...

March 2023|Simone B

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Simone B, Thank you for choosing to stay with us at Andaz Dubai The Palm. We are delighted to hear that you had a wonderful 4-night stay and that you found our hotel design impressive. It's fantastic to know that you enjoyed the quality of our food and the luxury and comfort we provide. We are thrilled that our location, with direct access to the beach and easy access to town, worked well for you. We appreciate your kind words about our hotel staff, and we hope to welcome you back soon for another memorable stay. - Andaz Dubai the Palm team

Excellent

Stayed here last week and it was fantastic! Location is great to the beach and the mall opposite. Both pools were great and the food was lovely, we really enjoyed the option of having lunch instead of dinner with half board ...

March 2023|emilyward1995

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi emilyward1995, Thank you for choosing Andaz Dubai The Palm for your recent stay. We're glad to hear that you had a great experience with us, and we appreciate your positive feedback on our location, pools, and food options. We hope to welcome you back soon. - Andaz Dubai The Palm team

Lovely stay

Wonderful stay; staff went out of their way to make it special! We were given an amazing suite for our anniversary, and the room was decorated to make it so fun. nice location right by the beaches and mall and easy to get around....

March 2023|geis2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi geis2023, Thank you for taking the time to share your positive experience at Andaz Dubai The Palm hotel. We are thrilled to hear that you had a wonderful stay and that our staff went out of their way to make it special for your anniversary. It's great to know that you enjoyed the amazing suite and the convenient location of the hotel. We hope to have the pleasure of welcoming you back in the future. - Andaz Dubai The Palm team

Great week at Andaz

we spent a week here in March 23, the hotel is beautifully clean, and the staff are extremely friendly and welcoming, the pool area was really nice, it loses the sun in late afternoon, and there are not enough loungers ( mainly due to towel hogs) the food was very good, hot and beautifully presented...

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March 2023|chrisplumb

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi chrisplumb, Thank you for sharing your experience at Andaz Dubai The Palm. We're glad to hear that you found the hotel to be beautifully clean and enjoyed the friendliness of the staff. It's also great to know that you enjoyed the pool area and the food. We appreciate your feedback regarding the limited options for children's food and the noise from the road, we'll do the necessary actions to further enhance our services. Looking forward to seeing you again soon. We hope to see you again in the future for another great stay in Dubai. - Andaz Dubai The Palm

Friendly staff

Staff were all extremely friendly and very accommodating especially Mustapha who checked us in. I'm currently pregnant so they really aimed to make sure the room was comfortable with extra pillows and water....

March 2023|Gnolan87

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Gnolan87, Thank you for sharing your positive experience at Andaz Dubai The Palm. We are delighted to hear that our staff, particularly Mustapha, provided exceptional service and made your stay comfortable and enjoyable. We hope to welcome you back in the near future. - Andaz Dubai The Palm Team

Great hotel with outstanding service

We had a wonderful stay with our kids there. Service was just awesome and the food is top class! Thanks to Bahtu at The Locale! And Ahmed, Mustafa and Jinny at the reception!! 🙏🏼🍷👍🏼☀️ The pool between the two towers is amazing. Top view to Burj Kailua, Burj Arab and the palm! ...

February 2023|MaxKam1975

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi MaxKam1975, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

My Stay at Andaz

Beautiful hotel, friendly staff, delicious food. Had no time to explore recreational facilities but assume it to be as good as other facilities. Will surely recommend for business or leisurely stay. connectivity with airport and city can be improved though....

February 2023|syedali2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi syedali2023, Thank you for sharing your feedback regarding your stay. Please know that we have read your review and will take it into consideration to further enhance our services. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Outstanding Stay Really good food

Only had breakfast package next time I would include more meals. Perfect beach pool access. Excellent concierge for day planning. Really clean modern rooms close to other restaurants by short cab. Short cab ride to metro. Mall across the street. ...

February 2023|gtm26b

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi gtm26b, Apologies as we were not able to get back to you the soonest and would like to thank you for leaving a review. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Better than expected!

After reading the previous reviews, I was a little apprehensive about our booked stay. Good points Balcony room was well sized, clean and comfortable Half board- food was very good and the buffet style in the Locale was fresh and varied for the 5 days we stayed, but was a choice of Asian, Indian ...

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February 2023|DBW17

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi DBW17, Apologies as we were not able to get back to you the soonest and thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

So impressed!

The hotel is so well organized from the management- to the staff! Rooms are super clean- very spacious! Food is amazing- breakfast is so well organized- you dont need to stand in line for eggs or coffee- it is brought to your table as you write it and order your preference in eggs! We were there for...

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February 2023|nikad12023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear nikad12023, Thank you for taking the time to leave a review and mentioning our team. We are delighted to hear you had such a lovely stay with us and we can't wait to welcome you back again soon for more celebrations! - Andaz Dubai the Palm Team

Beautiful hotel stay

We thoroughly enjoyed our stay here. Lovely location with a very nice beach and easy to get around from here. Food was delicious and all the staff very attentive and helpful. Highly recommend and would come back for sure....

February 2023|lorryb

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear LorryB, Thank you for your lovely review, we are so pleased you enjoyed your stay with us. We are excited to welcome you back again soon! - Andaz Dubai the Palm Team

EXCELLENT PALM DUBAI STAY

Second time stay in this excellent hotel on Palm Dubai. Excellent service in this hotel, and wonderful sleeping, and bathroom with walk in shower. Endless pool on the Beach. Staff is so friendly and willing to help for any request. ...

February 2023|591vladislavm

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear 591vladislavm, Thank you for your kind feedback. We are excited to welcome you back to the hotel soon. - Andaz Dubai the Palm Team

Great Hotel

Great stay at the Andaz this week. Lovely modern, clean hotel. Very helpful and friendly staff. Check in was very quick and stress free. Well situated opposite the Nakheel Mall and Aura Sky Lounge. Both pool areas are great, huge beach area with lots of sun beds. Pool by the beach can get busy as ...

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February 2023|Happiness21785457426

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Happiness21785457426, Thank you for taking the time to leave a review and feedback, we appreciate this very much. We are pleased to hear you look forward to staying with us again soon and we look forward to welcoming you back again then. - Andaz Dubai the Palm

Weekend getaway

The staff, especially Ramadan at the front desk, were one of the many perfect aspects about this place. Its walking distance to Nakheel mall and the View at the Palm, with all the amenities available at the resort, those alone are enough to spend a day. The room and views were all unforgettable. ...

February 2023|HamadA_Alvi

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear HamadA_Alvi, Thank you for taking the time and leaving such a kind review. We will be sure to let the team know about your wonderful words. We look forward to welcoming you back again soon. - Andaz Dubai the Palm

Amazing Andaz!

All of the team at Andaz made our stay a great one. The price of the hotel was fantastic given the high standards that Andaz sets! The breakfast was fantastic and very varied, all hotel staff from receptionists (especially Ramadan!), House keepers and waiting on staff were welcoming, polite and very...

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February 2023|oliverdaniel23

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear oliverdaniel23, Thank you for such a lovely review and mentioning our colleagues. We will be sure to let them know regarding the impact they had. We are very much looking forward to welcoming you back for your third trip! - Andaz Dubai the Palm

Excellent week at Andaz The Palm

HOTEL AND THE ROOM: The first impression of the hotel was made by it's outstanding design which complies a lot of modern boutique hotel colourful features and at the same time the national heritage of the country. A lot of beautiful details which hook the eye. We were welcomed by the guest manager ...

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February 2023|7880058

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear 7880058, Thank you for the wonderful review. We will be sure to let the team know the kind words you left for them. We are looking forward to welcoming you back again soon. - Andaz Dubai the Palm

Fantastic service

We spent one week at the Andaz Dubai The Palm and celebrated my wife's 60th Birthday during the trip. The staff helped organise a special romantic restaurant, ordered and presented flowers to my wife and birthday cake at restaurant and on return to our room balloons, towel display, and fruit bowl we...

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February 2023|Tom B

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Tom B, Thank you for such a lovely review. We are honoured you chose Andaz Dubai the Palm for your wife's 60th birthday and allowed us to celebrate with you! We are looking forward to welcoming you again soon. - Andaz Dubai the Palm.

Love the Hyatt Andaz

Lovely welcome from a genuinely kind staff. I love the location on the Palm and the breakfast buffet. The upgraded suite was expansive and tastefully done. I do wish it hadn't been raining because I would have loved some time out on the patio. ...

January 2023|Snowleopard345

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Snowleopard345, Thank you for your review, we truly appreciate it. We can't wait to welcome you back soon so you can enjoy the Dubai sun a little more! - Andaz Dubai the Palm team

Comfortable and Convenient Stay

The hotel staff is very friendly and helpful, making my stay even more enjoyable. The breakfast was sufficient and well chosen, providing a good start to my day. The room were ok. The beach area and the cabana pool were highlights of the hotel, providing a peaceful and relaxing atmosphere. Additiona...

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January 2023|Sean232023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Sean232023, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Short Stay Birthday Celebration

We stayed for five days mid January and had a great experience. The staff looked after us extremely well from senior management to the staff on the beach. We as vegetarians only ate at the main restaurant. Breakfast choice in the main restaurant was limited but the chefs did go out of their way t...

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January 2023|Sunilbudhdeo

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Sunilbudhdeo , Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

The Best Hotel in Dubai

Hotel staff are very courteous in handling all the queries with a beautiful smile. Rooms are wonderful and breakfast menu is the best which caters to all parts of the world people who come to stay. Delightful stay :)...

January 2023|252manjunathb

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 252manjunathb, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

First Experience at this Hyatt Brand Hotel

I was curious about the Andaz brand of Hyatt hotels and while in Dubai I booked 1 night at this hotel. I was upgraded to a suite which was very nice. Also was given complimentary breakfast for being a Globalist with Hyatt. The hotel has two swimming pools, one at the 14th floor and the other at th...

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January 2023|hs0zdg

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear hs0zdg, Thank you for sharing your kind words and feedback with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

An experiment in travelling with disability

My wife and I have mobility difficulties and I use a mobility scooter. This trip was designed by us to see how we managed and it was 100% successful. Staff were courteous respectful friendly and professional. Couldn’t ask for more. Well done ANDAZ ...

January 2023|Laurie T

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi jimthebuilder, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Awesome!

superlative! Everything has been over my expectations! The welcoming and kind staff make you feel professionality and at the same time feel like to be home. Moustafa is one of a kind, helping and pampering us in every possible thing. All the staff was helpful and smiling. The hotel , the beach, the ...

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January 2023|alessandraS6894MN

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi alessandraS6894MN, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Hyatt Andaz Palm my favorite place Dubai

Hyatt Andaz palm my favorite place in Dubai I like very much the suites they design very fashionable . reception is very good always the water swimming is fantastic this is my favorite place Infront of the hotel really nice like him well we can go to the cinema to the movie there...

January 2023|LISTERMANPETER

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi LISTERMANPETER, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Great hotel, helpful staff

Stayed in the hotel with my husband in December 2022. Good place, I would say pricey but it's worth it. Good and clean room, very helpful and attentive staff. Nice pools and beach area. We enjoyed staying in hotel....

January 2023|valentinafedorina

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi valentinafedorina, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Great Service and customer focus, magnificient view from Hanami restaurant

We received a very warm welcome and staff was really helpful and customer minded. From the Hanami restaurant’s terrace the view is really amazing and so are the cocktails. The family pool is great although the sun spots get rare in the afternoon....

January 2023|DBK73

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi DBK73, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent hotel!!

A stunning place. excellent service. Very kind people. Excellent food! The location is really good and the pools were a dream. Thanks for a great experience. I would recommend and come back again........

December 2022|shellyabu

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi shellyabu, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Great Hotel

Really enjoyed all aspects of this hotel, particularly the price/quality ratio. Food was great, service was pretty impeccable and would most certainly recommend the hotel's half-board option. The pool was well staffed and the beach area conveniently close....

December 2022|nickmiles10

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi nickmiles10, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Wonderful warm stay at the Andaz Palm!

Highly recommend staying here for both holidays or business! The location is great, staff where amazing and very attentive! The views from our rooms where inspiring with the seaview every morning was a delight! The lunch was also very tasty! Will stay again! ...

December 2022|Katerina K

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Katerina K, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

A Great Andaz resort Experience the on the Palm Dubai

A Fantastic location on the Palm . Completely connected to the rest of the City. I'm Very Proud as we actually designed this property and this was my first tuew experience as a guest. For me it was a dream come true ✨️...

December 2022|cfinnegan2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi cfinnegan2022, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

The best vacation in Andaz Dubai The Palm

Wonderful vacation for the second year in a row, friendly and kind hotel staff, nice and clean rooms, own beach and swimming pool, very good food... everything for a clean 10! See you next year too! Family Jovicevic...

December 2022|nena02061997

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi nena02061997, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Great hotel

Great hotel, food was fantastic and location is perfect. Nice beach and rooms are spotless. Staff are always friendly and can't do enough for you. Shopping mall across the road with a monorail for easy travel around the city....

December 2022|Mr_PaulMPaul

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Mr_PaulMPaul, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

One for the books

Thank you so so much, Andaz Dubai team for making our first visit to Dubai a very memorable one. Everyone is very professional, efficient and goes above and beyond. A few days prior to check in, I already received an email reminder of the upcoming stay and what else can they do to enjoy our stay. On...

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December 2022|dpulanco

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi dpulanco, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Andaz Dubai

Fantastic hotel in a beautiful location. The standard of service was superb and food was delicious. The staff were always smiling, courteous and always willing to help. The atmosphere was vibrant and was a very happy hotel. Really enjoyed our stay and definitely go back....

December 2022|Venture308099

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Venture308099, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz The Palm, Dubai

We used Andaz The Palm for 12 nights as a home base whilst we flew to Qatar for 4 x daily trips to watch the World Cup Football in November 2022. As you'd expect from a Hyatt property, facilities at the Andaz are wonderful. We especially enjoyed the rooftop Adult Pool, the private beach and the ou...

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December 2022|I453JNjimd

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi I453JNjimd, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Great hotel

Great customer service, clean hotel. Modern hotel which anticipates the need of it guests . Good location , easy to catch cabs to anywhere in Dubai . Will surely stay again on my next visit to Dubai . ...

December 2022|Anshul S

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Anshul S, Thank you for sharing your feedback regarding your stay. We are continually trying to improve the quality of food items and services that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

An Amazing Hotel

My husband and I had a great experience in this hotel. Everything was excellent.....the service, the room, the facilities and the location. I truly recommend this hotel especially if you without children. ...

November 2022|michal123457

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi michal123457, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

A hard act to follow

Beautiful, well maintained and serviced hotel. Thoughtfully and stylishly designed with something lovely to see everywhere your eyes rest without sacrificing comfort. Absolutely First Class service across the board. Beautiful food , I suggest elastic waists on all clothes as the food is hard to res...

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November 2022|camelopard

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi camelopard, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Vacation

Had a wonderful stay, staff were friendly and helpful, there was a great breakfast selection, rooms were clean and looked exactly like the photos when booking. Lovely stretch of beach and pool area loungers on the beach are kept clean Lovely stay, would recommend ...

November 2022|mymayet

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi mymayet, Thank you for sharing your feedback regarding your stay. We are continually trying to improve the quality of food items and services that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Great Service

From the moment I checked in, the hotel staff went out of their way to make sure my stay was as comfortable and stress free as possible. The check-in staff even went as far as to walk me over to the mall, underground entrance, to ensure I did not get lost. The up-graded room was stunning and I could...

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November 2022|547robe

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 547robe, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Artistic Hotel

Beautiful hotel and very attentive and sweet staff, the hotel is full of art and lovely ambiance Amazing breakfast Outstanding bakery and artisan coffee Healthy snacks are refilled daily in the room, yummy nuts and of course tea and coffee Sculpture’s and calligraphy are in every corner of the hot...

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November 2022|highnessmq

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi highnessmq, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Great stay at Andaz

Short stay in Dubai en route to Brisbane impressed by service. Staff gave Attention to our every need.wonderful and varied choices of food and attention from the head chef keen to know if he was providing a good choice of meals.loved the private beach and pool...

November 2022|lesleyann543

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi lesleyann543, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing stay in Dubai

We had the best stay at Andaz Hyatt, the pool and beach facilities were amazing, In addition, we went for the half board option, and food was also amazing offering a lot of options. We were checked in by Mustafa, who also checked us out. He was gracious and kind and always made the effort to check...

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November 2022|Kiran P

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Kiran P, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing stay at lovely hotel

Just stayed in a beautiful suite with a lovely view over the beach. Exceptional room service with room cleaned morning and evening, great choice at breakfast including gluten free options and all the staff really friendly and helpful. Great location on the Palm, rooftop pool and beach pool both fa...

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November 2022|Taylor2810

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Taylor2810, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

One of the best experience at this hotel

The food at this hotel is amazing ,specially I recommend La coco beach restaurant, also staff is attentive and professional, the beach is clean and private, rooms are nice and beds was comfortable , also there’s market in this hotel, it was very comfortable if you wanna buy something necessary ...

November 2022|sabinaali2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi sabinaali2022, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Fantastic service

Me and my wife stayed one night for our honeymoon. Andaz upgraded us to the deluxe room for our special occasion. The breakfast buffet was amazing - so much variety. The service was really good and super friendly people. ...

November 2022|joshuarufer

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi joshuarufer, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Stunning Hotel

Absolutely stunning Property. Lovely Private beach and food was lovely too. Really enjoyed our stay and rooms are just stunning. Would love to go back again. It is not far from any attractions. The people at the hotel from Managers to Cleaner’s all very kind and friendly. ...

November 2022|Ruby W

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Ruby W, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Very Good Standard!

Hotel was clean. Staff couldn't do enough for you and the food was excellent! If I was to pick at anything the outdoor pool was a walk and therefore the beach. The hotel does have a roof top (adults only pool) which solves that problem. Obviously, you can't do much about the geography of the pool ar...

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November 2022|georgetU7298CE

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi georgetU7298CE, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent

The "Andaz" is an amazing hotel is located at frequented place. All staffs .. are very kind, hard-working, polite, helpful. We had a beautiful, clean room with nice view & bathroom, toalet. We loved had the clean towels, water of bottles every day and slippers, robes, for the room. Breakfast & dinne...

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November 2022|Evike22

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Evike22, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Excellent time at the Andaz

Great time at this hotel. We was greeted by Mustafa who made it his mission to personally look after us while we were there. He was so helpful and caring. We had a very slight issue with a blind in our room which he ensured was fixed promptly and was so apologetic even though it was not anyones fau...

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October 2022|Lau M

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi laurenm_no1, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Cool hotel

Very cool hotel , everything was awesome. Special thanks to Mustafa at reception. He was very helpful and nice. Room was clean , everything was great : food , pool , sea view , stuff and especially hotel design. ...

October 2022|Shokhrukh_1997

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Shokhrukh_1997, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing hotel

Andaz is a great hotel to stay at! We were first time Dubai visitors and found the location perfect. Heaps of restaurants around and some of the best food I’ve had (if you’re into Japanese food check our Hanami, amazing food, staff and a solid view.) The beach is great - the adult rooftop pool and b...

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October 2022|smashogrady

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi smashogrady, Thank you for sharing your feedback regarding your stay and the kind words regarding our outlet. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Perfect stay at the Andaz

All of the staff at the hotel from Ali when we checked in to Suvin, Gede, Teresita, Anil and Shriya who showered my son with numerous sweet treats for his birthday. The hotel was clean, the room was spacious with a lovely bath and shower. The outdoor infinity pool overlooking the beach was spaciou...

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October 2022|Alpa P

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Alpa P, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

One for the Bucket List

This was our fifth holiday in Dubai but the first time we stayed at the Andaz and it definitely won't be the last. From checking in, through to departure, all the staff were efficient, friendly and polite and the hotel itself was spotless. We would recommend it without hesitation. ...

October 2022|lirom21

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi lirom21, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Great Hotel in excellent location

Opposite the Nakheel Mall on the Palm - handy for monorail (quick service to Atlantis for Water Park) and the Palm View Observatory is here which was great. Not far by taxi to the Marina and Dubai Marina Mall. Clean hotel with 3 great restaurants. Private beach, plenty of sun-beds and nice big pool...

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October 2022|Tricia H

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Tricia H, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Wonderful Hotel

We stayed for a week at the hotel. It is perfectly located between the beach and a mall. There is an underground shortcut if you don't like walking in the scorching sun. We had a halfboard meal plan. For lunch there is an a la carte menu and for dinner buffet. The a la carte menu is not too big but ...

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October 2022|Andrei V

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Andrei V, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

A great Andaz experience stay

The stay was a great experience. Friendly staff. Great location. The sea on one side and the Nakheel Mall on The other side. A large size swimming pool with a jacuzzi. The front desk team was wonderful....

October 2022|WilliamKhalil

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear WilliamKhalil, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Wonderful hotel with great staff

Beautiful hotel with fantastic views and great staff. Room was perfect too - we had 2 balconies, one overlooking the marina and the other the sea. The adults only pool on the 14th floor was very relaxing, and the beach pool was LARGE! We had a great week here...

October 2022|supersuntime

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear supersuntime, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent Services and Great Breakfast provided by the hotel

We greatly enjoy our stay. Breakfast was great and definitely a plus to have 2 pools. One pool provides the oasis boasts of a pristine private beach, and another an adults-only cabana pool that equip with steam and Sauna rooms. The ladies' room at this area was well planned out. Great location, ver...

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October 2022|Sally B

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Tour28288057689, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing service!

Andaz by Hyatt exceeded our expectations. Thanks to Zia at Concierge, great service from him. Managers: take care of this guy he is proactive, smart, and solves any need. Abundant and nice breakfast. Modern decoration at rooms. I suggest ocean view. The pool and beach are 3 minutes walking distance....

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October 2022|caraviza

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi caraviza, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Perfect spot to access the island

A fabulous hotel, staff were wonderful, food was tasty (amazing breakfast on offer), Hotel views are great and location is easy to access. Coffee could do with upgrading (I love my coffee and at times the Flat Whites are too hot) that was all I could fault this place :) ...

October 2022|caseyg81212

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi caseyg81212, Thank you for leaving a review. Please know that we have read your feedback and will take the necessary actions to further enhance our services. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Great

That was definitely great experience, staff was friendly and allowed us to check in early and check out late. Meals are awesome. The beach very good although there are odd rock on the sea floor. We travelled with tanager boys, and they loved it as well. Pool on the 14th floor is a saver as you get a...

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October 2022|alexey_okunev1

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi alexey_okunev1, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent hotel, staff - highly recommend!

The perfect stay for our babymoon in Dubai. The 14th Floor adults only pool was amazing - we loved it and spent most of our days there. Buffet breakfast was also fantastic. All the staff were brilliant. ...

October 2022|tasja_nz

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi tasja_nz, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Holiday

Excellent hotel. Great Beach/pools/food/room/spa and gym alongside exceptional staff. Opposite a Mall that has all your needs if you forgot clothing or personable items too. Would have a second holiday there and recommend to others. ...

September 2022|stephencallis

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi stephencallis, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Brilliant stay

Had an excellent stay, the pool outside was amazing, lots of sun beds round it. Beach was lovely. The food was amazing. All staff were so helpful and friendly. Can do a ten minute walk to the mall. Also 20 min taxi to the Marina and The Walk where lots of restaurants and shops....

September 2022|Jill G

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Jill G, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent

Had a fantastic Holiday. Staff was all very helpful from check in to check out. Hotel was very clean. Great location. Excellent choice of food and great quality. We would recommend this Hotel and definitely stay here again....

September 2022|liannelillis

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi liannelillis, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

10/10 not to missed !!!! Get Booking !!!!

Stunning new hotel, breathtaking! The staff are a credit to the hotel, friendly, smiley and so very helpful. Breakfast is a feast for the eyes, allow plenty of time for this meal, it won't disappoint. The rooms are beautiful, very clean and new with huge windows. I have no complaints, and there's ev...

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September 2022|JanePB67

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi JanePB67, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Lisa & Jackie

A fantastic hotel with excellent staff who couldn't have looked after us any better. The staff were extremely helpful and being 2 ladies travelling alone were made to feel very comfortable. Food was amazing with lots of choice. Would definitely recommend and will definitely be returning. Thank y...

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September 2022|Redman2705

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Redman2705, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

5 star hotel with 5 star service and staff

We had a good time at the hotel. Perfect location. Good food. Welcoming staff. Mr Amir Masih was excellent. Very professional and kind gentleman. He made our stay lovely. Always wanted to help and never hesitated to help or to coordinate things for us. I would highly recommend him to his seniors fo...

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September 2022|Trip695073

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Trip695073, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

ممتاز

It was a great experience starting with the receptionist Jinky she is very kind and helpful she gave us all the information we needed about the hotel, I will definitely come back again also I will recommend all my family and friends to visit you....

September 2022|alhanouf3385

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi alhanouf3385, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent

Jinky was absolutely amazing in the reception!! Made our trip exceptionally good. Was very nice. The breakfast buffet was absolutely amazing!! The pool was fabulous and the bar beside the pool was lovely. Worth the stay!...

September 2022|juliewalsh2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi juliewalsh2022, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz the Palm

Lovely hotel in good condition with helpful and friendly staff. Room was clean and comfortable. Pool excellent. Good choice of food and good quality. Good bar’s offering good value and choice. Overall very good hotel....

September 2022|paulstockford

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi paulstockford, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent Experience

I recommend 100%.Andaz Hotel in the Palm. It was very very nice and confortable stay. the workers were always very attentive and helpful and the conditions were excellent. The pools and the beach are great and also the room. Generally everything was almost perfect. Many thanks Andaz....

September 2022|mauroreis1

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi mauroreis1, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

The best property in palm Jumeirah

A special shoutout to Jinky for extending our checkout timings till 5:30 PM knowing the fact that our flight was at 10:00 PM. The minute she got to know that it's our honeymoon trip she upgraded our room and sent a complimentary cake. A big thanks to the chef he specifically arranged for Indian opt...

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September 2022|yatinsethisethi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi yatinsethisethi, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing Andaz

2 night stay as part of our Nomadic 3 hotel trip to Dubai. This was our first hotel. Loved the vide of the hotel which had great pools, good food and a positive feel about the whole hotel. Staff were lovely (cliche), friendly and professional. Would I stay here again….so many great hotels in Dubai t...

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September 2022|CWHORNE

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi CWHORNE, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Excellent

Cannot fault the hotel will definitely be back Friendly the food was lovely the room amazing lovely pool staff very friendly and helpful I definitely recommend this hotel it’s one of the nicest I have stayed in...

September 2022|den572022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi den572022, Thank you for leaving a review. It means so much to Andaz Dubai The Palm and to our entire team! - Andaz Dubai The Palm team

Exceptional Customer service

Fabulous hotel set in a Beautiful location in the Palms overlooking the beach.Amazing decor in the lobby and the rooms are spacious and impressive.Beautiful sea view of the Sunrise every morning. Extremely efficient and kind staff right from checkin and during our stay for 7 nights at the hotel.Spec...

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September 2022|gibsonsl18

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi , Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Our team would be happy once we let me know your review. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Hotel amazing

Lovely staff really looked after took care of all our needs thanks to Mustafa and Sundar thanks so much for the best time ever 🙌 I would love to return one day met all my expectations absolutely gorgeous hotel and surroundings ...

September 2022|juneshaw60

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi juneshaw60, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Beautiful hotel

Clean, helpful staff, beautiful views, amazing rooms, large bath tub. I would recommend to friends and I also would come again myself. My children loved it too. Hopefully we will be back next year!!!!...

September 2022|Kkkk1234ccc8

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Kkkk1234ccc8, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Fabulous stay

We chose the hotel for weekend staycation. The hotel is nice with beautifully decorated and designed rooms. Facilities are good , specially swimming pool is very nice . Staff are super kind, nice , very professional and extremely helpful . Specially Jinky at front desk reception . And Tariq. We ...

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September 2022|Maryamkazemi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Maryamkazemi, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Excellent Honeymoon Stay!!

Honeymoon Stay, Gary welcomed us with a warm welcome and then from then on everything was absolutely sensational! The whole team were absolutely class! Service, food, beach, pool everything was top class! Can’t wait to come back soon...

August 2022|Navmo786

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Navmo786, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Best Hotel Ever

The Cuisine Chef Ambed and the Concierge Murujan are so nice and friendly! Both Men have Sun in the Heart! Thank you so much Andaz for your Service ! It will not be the last Vacation in your Hotel :) .......................................................................................................

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August 2022|sini532

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi sini532, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Great stay

Wonderful hotel with very guest centered service. Half board was a great option with great buffet that didn't leave any wishes open. Also appreciated the option to change dinner for a la carte lunch. When we arrived on the first day and the buffet was already closed we got dining credit for the room...

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August 2022|Mobile59986363818

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Mobile59986363818, Thank you for sharing your feedback regarding your stay. We are continually trying to improve the quality of food items and services that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Fantastic hotel

The Andaz Dubai The Palm Hotel, is high quality hotel, from the friendliness and helpfulness of staff, amazing breakfast offering, awesome large pool and beach access and very comfortable, spacious rooms....

August 2022|stefanb0ll

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi stefanb0ll, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

The hotel staff is very kind and attentive․ The hotel rooms are new and clean, housekeeping is good. Special thanks to t

The hotel staff is very kind and attentive․ The hotel rooms are new and clean, housekeeping is good. Special thanks to the staff in the kitchen - everything was delicious, varied and fresh. And of course to the front desk clerk Jinka - she made nice surprises to make us feel great․ I recommend the h...

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August 2022|gayanebyan

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi gayanebyan, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Absolutely amazing!

We had an absolutely amazing time at this hotel. The pool is beautiful and always remained at an excellent temperature. The staff were all so friendly and we got upgraded without even having to ask. Definitely recommend this hotel....

August 2022|634fellowtraveler649

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 634fellowtraveler649, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Very satisfied

The hotel was extremely clean. The check in process was very quick and easy. The breakfast, lunch and dinner set up was very accommodating. The room service was also very good. The cleanliness was very spot on. The workers were also very nice and friendly such as Precious, who was a big help....

August 2022|Albana78

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Albana78, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

excellent time at Andaz Dubai

The reception staff was great, seeing I was sweating due to the heat, he immediately offered tissue and cold bottles of water, the checking in was quick and smooth, and seeing we are member of Hyatt, he offered to upgrade our room which has 2 windows view and balcony. The room was clean with no toil...

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August 2022|exjika

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi exjika, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Aug 2022 Excellent family break

I spent 5 nights here and I was very impressed with the excellent customer service, the hotel was clean and the food was amazing! During breakfast Marcus made sure we were well looked after and he went above and beyond to make sure mealtimes were a breeze for my two little ones! The waffles and mini...

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August 2022|83shahina2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 83shahina2022, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent Service and Value

A great experience with highly attentive staff. Food was great as well. Highly recommended as a stay option. Not only is the location fantastic the staff made sure that at every step the stay was comfortable. ...

August 2022|Experience209975

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Experience209975, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Very enjoyable stay

I am currently staying here, it’s my first time for me and my family in Dubia and all of the Andaz staff have made us feel very welcome and they will do anything for you. My daughter is a very fussy eater and staff here have gone the extra mile to make sure my daughter has food that she eats. The ho...

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August 2022|carragherfamily3

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi carragherfamily3, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz Dubai

Very professional and friendly staff, especially on reception and breakfast area, specious room, excellent choice of food at breakfast, perfect choice of the facilities for business and leisure Amazing view from a Japanese restaurant on the roof top. Tasty food at American grill restaurant on the be...

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August 2022|vs8402021

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi vs8402021, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Memorable Stay

The Staff is very welcoming and will do is best to fulfil your every needs. The Suite is spacious and decoration is beautiful and warm, you can enjoy a nice rest in the bedroom or work in the living without disturbing any family member. The huge terrasse allow you to invite lots of friends or you ca...

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August 2022|cyrilpimont

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi cyrilpimont, Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay! Next time, you should try La Coco! Looking forward to welcome you again! - Andaz Dubai The Palm team

Amazing experience

We are a family of 6, we got 3 rooms. All were on the same floor. The hotel is very clean and beautiful. They cleaned the rooms and got clean towels, got us snacks and complimentary drinks galore every day. The food was tasty and there was good selection of varieties. Everyone was very friendl...

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August 2022|Kadekeye

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Kadekeye, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Super helpful staff

A lovely hotel and the staff really made it special. Nothing was too much trouble for everyone here.They helped organise what to do and where to go. The food is amazing and although I'm not normally a fan of buffet style eating there was such a variety it didnt feel boring. The room was spacious and...

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August 2022|victoria474

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi victoria474, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Very good

Excellent nice clean fancy looking hotel Fascinating enfinity swimming pool and adult pool Nice helpful staff specially Mostafa at the reception desk he helped us along with welcoming smile Nice food specially dinner was great Quick checking in and out...

August 2022|Pioneer36153646536

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Pioneer36153646536, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent

Me and my family enjoyed our stay at the Andaz throughly and if we were to return for a second holiday to Dubai we would definitely book to stay at the Andaz again and would bring our family with us. The staff were all really friendly and helpful and couldn’t do enough for us. The food was exception...

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August 2022|LisandJude

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi LisandJude, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent

The entire team is very positive and always ready to help on every part, I have not heard any negative answers, food was amazing, chef was standing throughout to see everyone is having hot and fresh food and always eager to have feedback....

August 2022|viren2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi viren2022, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Unforgettable experience

This hotel is highly recommended. All the staff are very polite and helpful, from the guy standing in the reception lobby, to the receptionist Ms Jinky, and all the staff who helped and supported us on all our additional request. We appreciated your surprise cake and giveaways. Our 1 night stay, fee...

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August 2022|Bravelion2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Bravelion2022, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Relaxing babymoon at Andaz

The hotel is just perfect ! The food was super delicious. The hotel and swimming pools were in great condition. The staff was very polite and I’d like to thank again Manoj and Jinky who were beyond helpful and kind and made our stay even better! ...

August 2022|AnishaDilshad

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi AnishaDilshad, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Fantastic place to stay

Fantastic and friendly staff made this stay even more enjoyable. Found the facilities excellent. Spotlessly clean, very thorough room cleaning staff. Excellent food. Excellent location. We will be back as soon as we can. ...

July 2022|davidmacp63

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi davidmacp63, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Very nice hotel and service

I recommend to any one want to relax All the staff support and the room very nice and the view and special thanks to jinky 😍❤️ Room very clean Even they add soda and water and chocolate for free and they ask u all the time for any help or and things u wanted ...

July 2022|gehadhamed20

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi gehadhamed20, Thank you for sending us your feedback regarding your stay. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Highly Recommended for a Chill Stay

-I highly recommend Andaz The Palm. It has interesting funky designs and layouts starting from the lobby all the way thru the corridors to the rooms. -Friendly and attentive staff - Definitely a 5 star experience. ...

July 2022|Layth_ha

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Layth_ha, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz hotel

Every thing was great, hotel’s facilities and it’s staffs 👍especial thanks to Mis jinky for wonderful room which she’s chosen for us and her kindly behavior❤️ and Mr sundar for the help he gave us I hope to come again to Andaz hotel again ...

July 2022|Mobina N

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Mobina N, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Fantastic in every way

Having just spent 2 weeks at Andaz, I could not recommend it highly enough. The hotel is beautiful, location perfect, the food is fabulous, and the staff team are absolutely amazing. Customer service at its best. Would definitely return to Andaz. ...

July 2022|annetteblack1

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi annetteblack1, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Best staycation during peak time

The hotel is very nice and new with lots of restaurants variety and services around. The staff are well trained and very friendly, Erada at th reception was amazing and provided us with a very informative brief about the hotel facilities which was very helpful, our room was upgraded to avoid keeping...

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July 2022|loolam86

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi loolam86, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

The best hotel on palm jumeirah!

Really cool hotel, my experience was amazing! I recommend this hotel to stay in Dubai and Palm Jumeirah! The food was very good, personal very friendly, location is great! Dubai is great and world of Hyatt is great!...

July 2022|fireworks18

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi fireworks18, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing customer service

Amazing Customer Service by Jinky Festin from Reception. She went far and beyond to make a customer happy. Very helpful, accommodating and hospitable. Will definitely recommend and will visit again soon!...

July 2022|ivorylim

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi ivorylim, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Splendid Stay at Andaz The Palm

The location of the property is perfect--close to the The Monorail which interconnected to another rail system. Food selections are plenty and staff are superfriendly. Will stay again on our next family trip....

July 2022|mariollacuna

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi mariollacuna, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

THE BEST OF THE BEST

Rarely do I praise excellent consumer service whilst abroad. When I do enjoy such I am delighted to feel the difference. Your staff showed the rare difference during our 7 days stay. I will encourage you share our message with them to keep the great works and never to lower the high standards. ...

July 2022|Bongo E

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Bongo E, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm

Almost Perfect Staycation with Family

First off, I would like to commend all the staff as they are really friendly and approachable. Thanks to Jinky from the reception for her kindness and allowing us to check-out late at 3pm. We felt that we are treated well by the staff. It reflects that the staff are well trained and very profession...

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July 2022|FlyBrye

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi FlyBrye , Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Spectacular Weekend

All the staff was very accommodating and friendly. It really made are stay very special and memorable one. It really exceeded my expectations. Thank you to all the staff and special thanks to Ms. Jinky!...

June 2022|Hazel Y

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Hazel Y, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

The Best Way to Celebrate is to Stay at Andaz the Palm!

Excellent hotel with a lot of food variety, clean facilities, modern style and very accommodating and friendly staff. They have been very considerate in buffet food options whether you are vegetarian, paleo and even lactose intolerant. Thank you Andaz for a great weekend stay! By the way the Ora Spa...

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June 2022|Jhesselle A

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Jhesselle A, Thank you for sharing your feedback regarding your stay and the kind words regarding our food options. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Awesome stay

Our trip was out of the box. We enjoyed every bit of it. Except that you guys should concentrate more on quality of veg food items. loved the stay, words are less to express our stay experience. Would surely plan to stay with hyatt again and again...

June 2022|GrandTour45642469356

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi GrandTour45642469356, Thank you for sharing your review. We appreciate your suggestion and we'll look into how we could improve our vegetable options in our menu. Looking forward to welcome you again at Andaz Dubai The Palm. - Andaz Dubai The Palm team

Andaz the Palm

Having been to Dubai many times before and having stayed at some of the most well known hotels on the palm. Staying with Andaz the Palm has been my best stay so far. Everything was smooth from our arrival and checking in. We were checked in by Irada who was lovely and very informative and even gave ...

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June 2022|sairahussain26

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi sairahussain26, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

From Russia with love

I would like to send my best regards for the compassionate staff of the hotel, especially to kindhearted Mustafa, who assisted us in every way, helped with an early check in and presented a big and comfortable room with a great view! The hotel is clean, stylish with a great beach and comfortable atm...

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June 2022|Vladimirg9317

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Vladimirg9317, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Incredibly Amazing Staff.

Staff were incredibly helpful, went above and beyond to ensure we felt comfortable and had everything we needed. They were also extremely friendly, and i looked forward to bump into them around the hotel. Hotel was always perfectly clean and had the best breakfast buffet. The outside pool also had a...

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June 2022|928farahm

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 928farahm, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

1000000% recommend!

All the staff were extremely friendly and very helpful. As it was our first time in Dubai, everyone there made sure we knew everything, took really good care of us and made sure we were safe at all times. I want to thank Jinky for all her help as we really wouldn’t be able to have this much fun and ...

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June 2022|asharmaaaa

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi asharmaaaa, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Amal.alhameli1@gmail.com

Friendly Staff specially (Jinky &Amal) also very great location for vacation with family &friend Also room cleanliness & breakfast is stunning made me feel home I encourage everyone to enjoy their in Andaz & enjoy the experience...

June 2022|amal a

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi amal a, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Five Star Experience from a 5 Star hotel

Five star experience from a 5 Star hotel. You guys made our short stay in Dubai a very memorable one and a wonderful experience. We can’t wait to visit again and we will definitely stay at Andaz during our next trip to Dubai. Thank you...

June 2022|unwabuisi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi unwabuisi, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Quality experience

Had an amazing experience with Andaz. The staff were extremely friendly especially Jinki, Zia, Manoj (chef) and Manoj (service). They attended to all our needs and made sure our stay was as enjoyable and easy as it can be. The hotel itself was very clean with plenty of amenities to enjoy. Overall, w...

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June 2022|pmanpreet

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi pmanpreet, Thank you for leaving a wonderful review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

A great stay

I stayed at this Hotel for business meetings and everything was perfect. Very nice ambiance, very professional service. I would definitely suggest it further. Also breakfast and all of the facilities super ok....

June 2022|Gabriella155

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Gabriella155, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Andaz Dubai The Palm

Our stay at the Andaz Dubai The Palm was truly amazing! We were greeted with warm and friendly staff ranging from the receptionists to those in the kitchen and cleaning. Any needs we had were met and exceeded by all the types of staff members. We would definitely recommend to anyone visiting Dubai!...

June 2022|amberbirdi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi amberbirdi, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent stay

Had a great stay at ANDAZ. Staff is courteous and always happy to help . I was upgraded to higher category which was an icing on the cake. Would recommend this property for a relaxation trip away from the crowded down town and business bay area. ...

June 2022|AnujA292

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi AnujA292, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

abudhabi

I am happy to stay in this hotel, the hotel in general is clean and the service is excellent, and I would like to thank all the customer service Mostafa was one of the people who helped me the most, a kind and helpful person...

June 2022|mabden

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi mabden, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm

Luxurious hotel and great staff

The hotel was so good it felt like a 7 star hotel. The staff was really helpful as well, Miss Jinky at the front desk upgraded us to a suite and a balcony room which made our stay awesome, we even got a late checkout, I'd definitely like to stay here again totally worth the money....

June 2022|Kusharora07

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Kusharora07, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz by Hyatt Dubai

Stunning hotel with modern look and feel. Beach and pools clean and easy to use. Food amazing in all restaurants. Staff fantastic and Precious the concierge particularly wonderful and helpful during our stay. ...

June 2022|Nicole S

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi PinkNicole, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

The best hotel in Dubai

This hotel is one of the best Hyatt properties that I stayed at. The hotel is conveniently located right next to the mall where you could find anything you need; they even have a supermarket in it. The hotel is located close to most of the attractions that you want to see in Dubai. The staff is very...

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June 2022|CultureSeeker546

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Road09351391939, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Perfect Honeymoon

I can only say that this is a perfect hotel for honeymoon! We contacted the hotel before our arrival and they changed our room with a better one with sea view. That was a great welcome. The hotel and the room was perfectly clean and room service worked really well everyday. Since it was our special ...

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June 2022|halukcelik

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi halukcelik, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Fantastic Hotel

It was my first time to Dubai and can not rate Andaz hotel enough. The staff were exceptional, extremely helpful and friendly. The facilities were great and they had a treatment at the spa which was amazing. I was travelling solo and the team went out of their way to support me, especially with a la...

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June 2022|jessicamorgan113

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi jessicamorgan113, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Stay at Andaz

Thoroughly enjoyed stay at Andaz the palm - highly recommend to all and would definitely stay there again! Food, staff and cleanliness all were extremely excellent and we had no complaints as we were made to feel extremely welcomed by all!...

June 2022|nadim32022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi nadim32022, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

BEST HOTEL IN THE PALM!!

The hotel was beautiful and very clean and cool. The atmosphere was very relaxing and not busy at all. Staff service was excellent and anything we wanted there was no hesitation from them. The rooms are exceptionally clean and theres everything you need. Overall honestly such a lovely hotel. The hot...

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June 2022|zeinajiffry18

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi zeinajiffry18, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Amazing stay at the Andaz

It was our first time in Dubai and couldn’t have picked a better place to stay. The staff are very friendly and helpful and will always make sure you are ok. The food was lovely and there was always a good range of food to choose from. Our room was very clean when we got there and the cleaners do an...

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June 2022|pjhills99

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi pjhills99, Thank you for sharing your feedback regarding your stay and the kind words. We are continually trying to improve and we hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm Team

Top Hotel, excellent food

We had a great time. Weather in June was quite hot, 40 degrees Celsius. But the pool and the sea were great. Room in 8th floor had a great view. It was spotless clean and modern. Mall directly in front of the hotel. The food in hald board was awesome. ...

June 2022|flind81

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Like staying at home

This hotel and its housekeeping staff supervised by Muhammad Abba S were wonderful. Ous Suite was kept impeccably clean and welcoming during our 8 days stay. The entire staff could not have been more caring with service and food. We will definitely return....

June 2022|VinceHr

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Simply the best in the area!

Great location, amazing staff, food, room, beach, pool, public area was all awesome and even an onsite speakeasy, what more can you ask for?! Oh, that's right, free parking! Can't say enough good things about this hotel, I would be writing forever! And Sid, at checkin was amazing and even throughout...

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June 2022|DJShahid

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Amazing stay

Highly recommended for couples, friends and families. Staff were very welcoming and service was excellent, breakfast was varied and fresh and the suite was beautifully decorated. Would come back again for sure...

June 2022|470gilliann

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

It was great experience

I really enjoyed waking up here on my birthday Great service, palm location, great beach The hotel provided me room upgrade and a birthday cake) They have also good pool area and jacuzzi. The stuff is amazing and always ready to help you with anything you need. ...

June 2022|izmir636

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

AMAZING HOTEL WITH THE BEST BREAKFAST YOU CAN GET

Amazing Hotel, Situated on the beginning of the Palm close to JLT / Marina and JBR and on a walking distance from the new Nakheel Mall and the newest beach clubs of Dubai. The Breakfast was REALLY GOOD ! I mean better than any 5star hotel you have ever stayed at. Mrs. Jinky FESTIN from Andaz i...

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May 2022|maxaaa471

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

First stay at Andaz

The hotel stay was totally out of this world. The food, how clean the hotel was, how amazing and helpful the people were, they worked as a team to ensure everyone was happy. Honestly I would definitely be visiting Andaz again ...

May 2022|shannonfletcher95

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

You will be home for vacation

The hotel receives you with warm welcome and wish longer staying. the team is so dedicated. The ambience has of design and distinguished colour more than to say. I love the bar pool on top of 14 floor. breakfast is the best among many experience work wide....

May 2022|Camper64295177404

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Great Option for Dubai The Palm

I recently stayed at Andaz Dubai The Palm in a King Seaview room for 13 days for Business purpose. The rooms were a nice size and very clean. The bed was comfortable. There is a Cabana Pool for adults which is very nice. The beach/pool area with restaurant is also a nice. It is close to many re...

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May 2022|Diana R

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Perfect place for Dubai holiday

Great location and fantastic hotel. Everything you could ask for and perfect sized hotel. Staff were always attentive and helpful. Location is perfect. Breakfast excellent as were both pools, the beach and the Loco restaurant....

May 2022|johnjudkins

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Beyond our expectations

Basically someone needs to do better at promoting this hotel because your online presence does not do you justice. I so badly wanted to change hotels because of that but so so happy I wasn't able to. First of the staff here are AMAZING!!! We felt so comfortable, so welcomed, always greeted with a s...

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May 2022|JanMiss

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Welcoming and super friendly, helpful staff!

In Dubai terms a relatively small boutique hotel (circa 226 rooms) which we preferred for our 3 night stay…only 3 years old so everything is still fresh and new. We got upgraded to a suite by the immensely welcoming and enthusiastic Jinky (guest relations officer), which we appreciated greatly! This...

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May 2022|L874LGangelam

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Dubai holiday

Stayed at Andaz Hyatt for 8 nights and it didn’t disappoint-great staff,location,room,views and food-this place has it all-we will be coming back !!! 2 pools,beach club,bars and restaurants-what more do you want…. ...

May 2022|nolandarnell

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Amazing Hotel!!

We loved the room (big room), the food, the service, good people and good location at the palm. Everything was clean. There are two pools, one in-front of the beach and one in 14th floor. The breakfast is great! Thank you ...

May 2022|shakedhen27

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Comfortable stay with relaxation

Excellently located property with awesome views of the sea.Very comfortable stay with comp upgrade by the most helpful customer care staff.Superb breakfast .Very hospitable staff.Perfect holiday hotel in palm next to Nakeel Mall and View at the Palm....

May 2022|RAJEEVSABHARWAL

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Great place

Great staff, quick response to every request, quick room service, quality breakfast with variety of food, clean well equipped rooms and nice beach. I would definitely recommend this hotel to my friends!...

May 2022|pavel7742022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Andaz Hotel

The perfect hotel - beautifully designed, clean, very good breakfast, very good service. The room is big and bright. The shower and bath are spacious. We enjoyed our staying very much and definitely will come again! ...

May 2022|slepianmarina

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Amaizing experience

We need to thank the management and the team for this amaizing experience we loved it and advise all to try it food really so good and customer service was amaizing specially reception area (Mustafa) and we had woww time with the dinner experience.. Thanks alot ...

May 2022|adhamr62022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Great get-away spot

My daughter and I came to see Dubai but also have a quiet home base with beach and pool access. The Andaz was perfect. The pool and beach are a very short walk, and both are beautifully maintained. There is also a pool suspended between the buildings if you want to swim closer to your room. There ar...

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May 2022|kgbphd

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Great holiday experience.

The best hotel experience ever .... Fantastic service and friendliness. Good location to beach and pool. Restaurant attached to the beach with good and fast service for ordering food and drinks in the sun lounger. Great hotel with good food at associated restaurants. Nice and clean hotel surrounded ...

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May 2022|Bent H

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Best hotel and staff in Dubai!!

We love Andaz at Palm Jumeirah. Everyone is friendly, caring and helpful.Especially Nabin, GeDe, Mustafa, Amir, Candice and Kawindara. They always make our holidays perfect and unforgettable. See you soon again!! :))...

April 2022|larissarabelloc

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

Perfect base for seeing dubai

We have just returned from a 5 night stay, myself, my mum, my sister and my 8 Yr old daughter a surprise for mum's birthday... We had 2 rooms on level 1, rooms were very clean, beautifully decorated, we had a bath, rainfall shower and a hand held shower, comfy king-size bed, Rooms had English TV f...

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April 2022|missie-bob

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Great Dubai Holidays on the palm

I really loved the breakfast in the hotel, hope it will stay at the same level or even get better. Loved that hotel has home baked goods, everything was fresh and tasty. want to highlight the home made hazelnut butter, bravo! Room was clean, fresh, enough spacious. We also got upgrade to the sea vie...

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April 2022|Afshan93

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Nice stay at the beach

Nice hotel with excellent breakfast. Clean rooms but beds could be better. Beach area was great, didn´t try the pool but it looked good eventhough pool was closed one of the days. Recommend the hotel for anyone looking for a relaxing stay in Dubai....

April 2022|Mats_217

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Amazing hotel!!

We stayed at Andaz Dubai the Palm for three days and we loved our stay at this hotel. We were welcomed by Jinky Festin. She helped us book our room since we had not booked this hotel in advance. We reached Dubai in the evening and were very tired. She didn’t take long to book the room for us and mad...

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April 2022|213ranak

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Exceptional Dubai Getaway

Our stay at Andaz Dubai The Palm was truly exceptional! Despite arriving early - 1pm, we got upgraded to an amazing suite with a stunning view. The facilities are superb + loved the attention to detail in the design of the suite and the hotel itself - really great! The location is also great - withi...

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April 2022|Marlena94

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Wonderful hotel

I thoroughly enjoyed my stay at Andaz on the Palm. The hotel was clean, the food was great and the staff were really friendly and helpful. Our room was beautiful with a lovely view and cleaned to a high standard. The hotel breakfast was lovely and updated regularly with new items. ...

April 2022|LouiseCornelius2405

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

The best holiday of my life

I was expecting a lot, but the perfection absolutely amazed me! Amazing hotel, great and helpful people. Excellent place for a holiday and business. Absolutely amazing food and great beach and pool. I might recommend a higher floor with a better view and especially a loggia, but otherwise absolutely...

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April 2022|sekulap2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Andaz the palm.

If you are looking for excellent customer service and prefect resort then you should visit Andaz. The staff were so friendly and they went out of their way to accommodate my special dietary requirements. ...

April 2022|SoloTrekker2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

My perfect stay

Great stay with a perfect customer service at the reception by Mustafa. Clean room, delicious food at restaurants, fantastic facilities for swimming, relax and business. I will recommend this hotel to my friends and colleagues. Thank you!...

April 2022|LeiliK

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Amazing Stay

Visit was excellent. The suite was amazing. Having two toilets came in handy for this short trip. However, I do wish that the switches for the lights were always working. Sometimes had to press multiple times to turn on lights or the balcony light button did not turn anything on. Jinky and Mustaffa ...

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April 2022|Amber L

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Nice stay at The Palm

We enjoy to stay at Andaz The Palm. The staff is very kind and helpfull. Every think was very nice and my Team and I spend 4 nights in this Hotel. Thanks to Mustafa for the check out, he was very kind....

April 2022|cco4221

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Andaz, what a stay!

My stay with Andaz was exceptional as a first time and definitely won't be the last. It started out with the check-in after a tiring trip, where I was greeted by Gary and Vishal who provided me with a seamless check-in experience and even upgraded my room to an amazing suite after learning it was my...

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March 2022|Amro A

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

A true surprise from Hyatt Corp

Great value for money, awesome service, comfy rooms, fab location and beautiful pools. We purchased a great deal through Luxury Escapes and it truly delivered. I would recommend this hotel to anyone, especially other Aussies....

March 2022|Boo R

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Birthday Trip !

Beautiful hotel very clean close to most attractions and if not taxis are cheap! Over the road from the Mall. Both pools were lovely never struggled to get a bed however the adult only pool was our favourite very chilled with a nice view. Rooms were cleaned daily. Jinky made our holiday she went out...

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March 2022|paigetaylor123

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Very good, very pleasant at all stages

Professional, employees helpfull at all time. A very good experience indeed. Very clean. 2 pools and the beach, perfect ! Very good restaurants also. Well located, 30 minutes away from downtown. Lots of restaurants around. Better to take a room with a seaview !...

March 2022|Orcca67

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Excellent Stay

I recently stopped at the Andaz hotel on The Palm in Dubai and was really pleased with my stay. The staff were all really lovely, warm and welcoming. We arrived much earlier than the traditional check-in time, however the staff quickly accommodated us with our room which was clean, tidy and had grea...

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March 2022|SanamKS2019

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

My Andaz Experience

My overall experience in this hotel was excellent. The location , the room everything was better than my expectation. I highly recommend the breakfast. They have a nice little beach and a big pool. What made my experience better was how friendly the staff was. If your staying here and have any is...

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March 2022|azk360

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Amazing Hotel

Everything was perfect in every aspect imaginable. Some of the best Hotel breakfast I've ever had. Especially the bakery was incredible and lived up to my (picky) German standards when it comes to bread. Employees at the reception and check-in were wonderful, so was every other employee I've interac...

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March 2022|lenwerle

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Andaz

New clean hotel at palm . Great location Close to the city but away from the crowd . Nice quite pool and beach that you shouldn't miss out when you visit . Great staff that will address any concerns you have . Enjoy ...

March 2022|masr0ur

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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The hotel staff ensure a great hotel experience becomes an exceptional one

First time visit to both Dubai and the Andaz hotel. Still not totally convinced on the Dubai experience, but no such reservations about the hotel. It’s stylish and modern persona becomes incredibly warm and welcoming by the efforts of its fantastic staff who were always on hand whatever the time of ...

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March 2022|daveocarroll

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Wonderful family stay

After some issues regarding the booking process the team here were brilliant and solved the problem that had arisen. They went over and above to ensure we were accommodated properly and the stay was wonderful. Clean luxurious room, wonderful breakfasts and great facilities. Would recommend. ...

March 2022|lauramiller2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Great staff

Excellent staff . Especially jinky and shashok - on par with park Hyatt staff . Hotel was great , nice rooms and clean. Breakfast very good. Generally the staff made it for me and I stayed in the room which I enjoyed. ...

March 2022|H2787HLalia

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Exceptional food and wonderful service

The Andaz exceeded expectations. The food was outstanding and the hotel staff made our stay special. The hotel has a charming atmosphere and is conveniently located. Was even given a chocolate opera cake for my birthday! Was quite sad to leave!...

March 2022|Annakotenko1

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Amazing hotel and stuff

It was our first visit to Dubai and we are glad that decided to stay in the Andaz. Great place with its own beach, big Mall near - 5 minutes walk. Our manager Mustafa made our stay even better - he answered on all our requests and was ready to help any time...

March 2022|dmitriyl5841

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Brilliant overall stay and we will 100% be returning.

We throughly enjoyed our stay at the Andaz. We will 100% be returning again. The staff and hotel itself was amazing and we really did have the best holiday. The staff were brilliant and so helpful with everything. The hotel is beautiful and facilities are brilliant. ...

March 2022|patsy1012019

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Amazing Hotel

Hotel was very good staff couldnt do eniugh to help.Amazing view, 2 stunning pools food fantastic and great location new mall across road with monorail station. I would stay here again ...Breakfast was brilliant...

March 2022|julieh672

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Awesome

A fantastic hotel perfectly located on the Palm close to the metro and easy access with taxis. Service is fantastic, Beach and pool is very well organized. Breakfast is really fantastic - all in all a really Nice hotel...

March 2022|Uffe H

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Very friendly stuff and big room

Great experience. We got an early check in as traveled with infant. The whole stay was smooth and stuff was very helpful and friendly. Thanks to Mustafa at the service desk for all the help. The suite was massive and bed was extremely comfortable. The breakfast area is a bit too busy but food was gr...

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March 2022|206olgas

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Amazing staff , fantastic breakfast

The hotel is well located in the palm and sea view rooms are wonderful . But highlight of the stay is the incredible staff and amazing breakfast. Service is exceptional in every way best directly experiences with wonderful restaurants staff and front office team ...

March 2022|aessa88

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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The Andaz at the Palm is Superb

Our Stay at The Andaz on the Palm, Dubai was a wonderful experience. Our Room and View were perfect and the Staff made us so very welcome. The Restaurant is amazing, we well organised with really top class food. The breakfast was tip top. Thank you to all the kind, helpful and friendly Staff for...

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March 2022|beverleyhopley

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Very Good, will come back

Loved my stay here. Beautiful staff, beautiful guests. One staff member was unhelpful when I needed to extend my stay, but thankfully another, smarter, presumably more senior member of the staff was able to see what needed to be done for a customer in this circumstance and accommodated me and my fam...

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March 2022|lpeterswhl

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Lovely valentine getaway

During our valentine getaway, we are taking valentine package in Andaz, the experience is amazing, the food and drink is nice in lacoco and also the staff is very helpful and friendly during our stay. Really recommended for couple to take this package. ...

March 2022|fukchoil

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Amazing and relaxing place to stay.

This is our second time in Andaz because we enjoyed staying here the first time. The staff were all accommodating and we were treated like king and queen. They have a wonderful resto nearby which is La Coco with amazing and delicious food. Overall we had a great time staying here and definitely we w...

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March 2022|Lysette A

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Friendly and beautiful hotel

From the first minute you stop to Andaz you feel special I was impressed with reception and breakfasts . I have been to a lot of hotels but this hotel had been very special . I loved both pools and very clean beach 🏖 ...

February 2022|irina1g0ld

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Outstanding hotel

One of the best hotels we’ve stayed in. Rooms, food, service, pools and beach all just perfect. The breakfast buffet was a particular highlight. Great location with easy access to plenty of good beaches....

February 2022|jamesmarsland2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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A real treat

Loved our stay at the Andaz - this was a Christmas present from our daughter and it lived up to our excitement and expectations. Friendly, helpful staff. Beautifully clean. Fabulous location. Thank you Andaz....

February 2022|barbaramullins13

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Top Quality Hotel

Excellent Hotel, spotlessly clean and wonderful staff. Pool area and grounds well maintained. Dining room was great, good food and efficient staff. Would stay in this hotel again if visiting Dubai in the future. Fully recommend....

February 2022|Jennifer M

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Andaz

everything was good ! Location perfect Opposite the Nakheel Mall which was ideal for shopping and practical for the monorail .breakfast was excellent! spoilt for choice and everyday different type of food Pool & beach very clean and pleasant.Must mention the 14th floor pool with amazing view and s...

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February 2022|gio p

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Excellent week on a family holiday

We had a very happy and memorable stay and really enjoyed it. My wife has some dietary issues and they were attended to with total professionalism and care. The quality of service was excellent at all times of day and that was very much appreciated. ...

February 2022|adm835

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Not cheap but indulgent and extremely accommodating

There is nothing that the staff at Andaz would not do for you. It is a happy place, well laid out and designed. The decoration and furnishings are unique and any staff member will proudly tell you what they signify. We literally didn't step out of the hotel for the 3 days we were there - didn't ne...

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February 2022|Rani242

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Excellent & Friendly

Excellent hotel, friendly and helpful staff. Food is great. The amenities are very good. The room we stayed in was very nicely appointed with great sea views. The hotel is situated very handily for access. All in all a great experience highly recommended....

February 2022|Craig L

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Amazing!

Everything was amazing! The food was unreal and so was all the staff!! Our room was cleaned on a daily basis and again the staff were GREAT and so attentive, they listened to every need and always make it a point to go above and beyond!! Best hotel I’ve stayed in when visiting Dubai ...

February 2022|Taylor10593

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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A great holiday after so long

We spent 9 nights at the Andaz on a dinner bed and breakfast basis as the offer when we booked was definitely worth while. The hotel was spotlessly clean and we were made very welcome by the friendly team in all areas of the hotel. Their friendliness helped make the stay so good. The food at brea...

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February 2022|heathway53

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Superb Services

I have to say this was a very pleasant stay and the staff were very accommodating. I’ll be back in the future to stay here again. One of my favorite parts was the restaurant and it’s selection of food stations. ...

February 2022|Daniel S

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon!

Food, service amazing!

Where do I start, the food was amazing, the service was amazing, all the staff was always helpful, smiling and respectful. But the biggest thank you goes to the chef of the hotel restaurant. Not only does he come out and says hi but he asks questions and remembers what we like and makes us special f...

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February 2022|albeekdana

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Staff who sincerely care about your stay.

I was looking for somewhere to stay at the palm in Dubai that was at least 4 star and for a good price and a location. I noticed Hotel Andaz and there price seemed a little too good to be true so I was hesitant in booking, I booked another hotel as a back up however I read Andaz’ previous reviews a...

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February 2022|Rarilondon

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Far better than expected

I booked this hotel based on price and location. Upon arrival, I was pleasantly surprised. Check in process was easy and informative. Room was good size, bright, kept very clean BUT I booked sea view and only partial sea view was available. Breakfast food and service was very good. Service at pool a...

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February 2022|hiavo

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Must hotel to stay in Palm Jumeriah area.

One of the best hotel to stay, The service were excellent, special THANK YOU to Ms. Jinky their guest relations who has deliver an excellent service during our stay. She was very informative and knowledgeable to answer all my questions. We got very lucky to got an upgraded to the highest floor in o...

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January 2022|Xena_407

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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A perfect hotel

One of the nicest places to stay, staff are perfect and friendly. The rooms have everything you will need and are clean with a comfortable bed which makes for a wonderful nights sleep. The tv has many channels including music and English speaking Channels so you will find something to watch if you f...

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January 2022|emiliarust

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Great experience in such as amazing hotel! Very clean rooms, delicious breakfast, helpful staff! I absolutely recommend!

Great experience in such as amazing hotel! Very clean rooms, delicious breakfast, helpful staff! I absolutely recommend this hotel! Staff makes you feel very special And always ready to help. Special gratitude to reception staff Jinky Festim and bell attendant Marun Dan , they are made my vacation r...

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January 2022|yaroslavskaya17

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Friends week away

We found Andaz to be a wonderful hotel. Staff were always polite, friendly and helpful. Rooms were great, arty and different and very comfortable. We enjoyed the buffets at breakfast and dinner which were varied and well prepared and we also appreciated the drinks package included with meals. ...

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January 2022|maryrM7884IW

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Very nice

Perfect location. Good sea line with bars, services, pool. Cool pool - cabana pool in 15 floor for age 16+. Perfect view and good food in Japan restaurant in 15.floor. Everything was really good. Big shopping centre near wit everything what you need. Alcohol shop also I found in this shopping centre...

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January 2022|tgpavliuk

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

A good hotel for both business and pleasure

If you are looking for a hotel where you can combine business and pleasure Andaz gives you a chance for both! The private beach and pool is good, nearby restaurants are good and location gives you a chance also to travel to customers and own office easily. The people are friendly! A good location....

January 2022|lokkim2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Beautiful place and excellent customer service

I was greeted by the very welcoming staff by Maria and Jinky. Helped me with check in, and allowed me to visit the rooms for my preferences before checking in. Jinky was an angel, she made my stay very special. She handed me a thank you card and a bottle of red and it was very touching. Her thoughtf...

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January 2022|jeanrkaur

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Excellend Hotel!!

The hotel is fantastic, so clean & well kept. The hotel staff are extremely kind and could not do more to help. I highly recomend this hotel to anyone from young couples to familys with children. The location of the hotel is perfect, on the beach of the palm yet just 10 minutes away from the centra...

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January 2022|LiamSweeneyyyy

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Perfect stay!

Unbelievable service! Great food options and amazing views from the suite. Allowed us to check in early and couldn't of done anymore to help us throughout our stay! 100% will be returning A massive thank you to all the staff that helped on the special occasion ...

January 2022|rawinsky

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Great Hotel highly recommend

Really enjoyed an after Xmas break, we stayed for a week including NYE party which were set in La CoCo bar with a great food and good view on fireworks display also DJ through the night and live singing performance. Great service in hotel and impressive breakfast variety for everyone . In a 10 min w...

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January 2022|pandichka

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Fantastic place to stay

My partner and I got engaged on this holiday and the hotel did their best to make it even more special and provided a top service throughout. The staff checking us in to the cleaning staff doing little things like lining our shoes up and making the rooms spotless!...

January 2022|NorthStar48441855849

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Great hotel

Nice , clean , great helpful staff . 24 hours room service. We ordered at 3am and got great and complete food. The location is also great. Parking at the hotel is easy, safe and free. The breakfast is very wel organized. Everything was perfect....

January 2022|Daydream21992333

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

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Excellent short break

We had a lovely time. Only thing I can say is that corner room for 3 adults was tiny and odd shaped.With extra bed there was no room to move around. I simply chose the room from pics. Had I realised it was as tiny as this I could have chosen a different option.Pics don't depict wat is actually at th...

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January 2022|Parveen M

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Loved this hotel!

Spotlessly clean hotel, polite, helpful and nice personell. Fresh and tasty food. Beautiful garden and poolarea. Always taxis awailable. Very convenient with a mall with supermarket across the road. Will definitely come back to this hotel. ...

December 2021|littledoctor

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Best choice for Jumeirah

5 star rating to this hotel in every aspect. ambience, cleanliness, hygiene, breakfast options and staff behaviour, everything is on point! Really liked that the access to the infinity pool and beach is connected with the society so you get a feel and vibe of the place in actual. ...

December 2021|Apeksha B

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Empty Nesters

This hotel was great. You had a beach that was right in the back door. The staff was great. The view could be better but as we learned, most hotel are residences also. That means they get the best views. We were on the lower floors and had to deal with the club music. It was a short taxi ride to the...

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December 2021|2LASA

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

Great hotel

The hotel was excellent, the room was spacious, well equipped and always cleaned to a good standard. The offering of two pools, and a beach for lounging was great, and the breakfasts were always off good standard. Excellent service throughout our stay, from check in, check out, concierge services, a...

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December 2021|JaySG14

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Amazing Suite!

Hotel Andaz Dubai was amazing! I stayed in the most amazing suite and felt like home! From design to comfort, all 5 stars! Great service, Great Food, Great Beach! And great location! I totally recommend! My favorite thing as a Hyatt Globalist Member was being upgraded to a Laxury Suite by the manag...

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December 2021|911elior

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

All Round PERFECT!

Perfect location, multiple beach access. Food is 5*. The most accommodating staff throughout the hotel. Could not recommend enough! We celebrated a birthday & we’re constantly gifted Cards & cake from members of staff! Attention to detail A* ...

December 2021|georgehumber1

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Perfect winter holiday

Wonderful time at the Andaz recently- lovely room, location was great (we could walk to the Pointe faster than a taxi on UAE national day) and the tropical fruit at breakfast was such a highlight. Special thanks to the pool attendants for sourcing sun-beds when the residents/other guests reserved pr...

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December 2021|lifeonchars

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

everything perfect

very good situation on the palm close to the mail and the palm mall. the staff is very helpful. food is ok but a bit too spicy , the breakfast is wonderful. we have appreciated the situation of the pool on the 15ème floor: very nice vue and water temperature perfect. i recommend this hotel , it is o...

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December 2021|gerardg1085

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Highly Recommend!

This is where we spent our last day in Abu Dhabi. The staff was very helpful and friendly. Everything was clean and beautiful. We enjoyed brunch there as well, delicious food and wonderful time focused on friends. Also, it is very close to many great places to visit, Yas Island has so much to offer!...

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December 2021|Heidi C

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz and to the entire team! Looking forward to welcoming you again soon!

An amazing experience

Very cool and trendy hotel, from the arrival experience and till check out everything is top. The breakfast ( specially the freshly baked bread and croissants) and pool are between the best in Dubai. Spacious rooms and most importantly the staff is the best. Recommended big time....

December 2021|C-JR-DXB

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

They make you feel special

Thanks to Jenki ,Ellen and Mohamed Ali ,they made our stay extra special it was already a special event since it was my wife's birthday , the room was spectacular, the service was amazing and the cake they got for my wife made it extra extra special.I really recommend this hotel it' has a very frien...

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December 2021|Adiaa_abdelaziz

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Andaz hotel

We went to the Andaz for our first holiday in Dubai. It was my wife’s 50th birthday and Jinky and the hotel went above and beyond to ensure that we had a great celebration and holiday. This hotel is one of the most friendly and comfortable hotels I have visited. Highly recommended already booking f...

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December 2021|gerardmorley

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning Ms. Jinky. We will be sure to let her know! Looking forward to welcoming you again soon!

Lovely hotel in nice area.

We stayed 4 nights in this hotel and were kindly upgraded to Suite room from a King. The room was very nice and very comfortable. Recently renovated and everything exceeding expectation. The hotel itself is very clean and conveniently situated. It has access to private beach and and infinity pool f...

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December 2021|Faz M

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Absolutely amazing place

If you want a place that mixes the authentic Arabic flavor with modernity Andaz is the best destination. We went there for a romantic weekend and we had it. The roof swimming pool is perfect to get a quite sunbathing. The breakfast has has an international food collection so you can find whatever yo...

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November 2021|alhamdani858

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Perfect stay on the palm with 18 month old

This was our first trip abroad post Pandemic with our little one and it did not disappoint. The hotel is well located about half way up the palm and a 5 min walk to the Nakheel Mall where you can visit some restaurants, shops or a Waitrose. It is also within walking distance of Club Vista Mare with ...

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November 2021|elissedancer85

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try Hanami which is located at the 15th floor of our hotel. We’re sure you will love it! Thank you and we hope to see you again soon.

Very comfortable and agreeable

You will find everything you need: comfort, good cuisine, nice environment and amenities for your leisure time at the hotel (nice swimming pools, terraces...) and very kind customer service, both at the reception and in the different services (bars, room service...)...

November 2021|ccerdan2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Wonderful andaz stay

The hotel is one of my favorite hyatt property in dubai at the palm jumeirah . Has stunning views and hospitality is very warm right from the moment you check into the hotel you are welcomed by front office team under the supervision of rooms director mr Hussam Arnouk and his team mr Vishal and othe...

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November 2021|Rolex21

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try La Coco which is located near the beach side. We’re sure you will love it! Thank you and we hope to see you again soon.

relaxing Hoilday

wow! I couldn't ask for better service at this hotel from the moment we got there. Everyone who works at the Andaz hotel are so very welcoming, friendly and helpful. The amazing food in the restaurant catered for everyone. I was delighted to see vegetarian and vegan food. I also want to give a shou...

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November 2021|bev283

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Excellent service & stay

The hotel met every expectation we had of our stay & plan. At the time of check-in, the staff managed to assign the top floor room upon request of a good room. The location was very good, the beach & pool area was very good as well and the same goes for the room facilities. All in all, it was an exc...

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November 2021|ayazmali

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Beautiful Resort

Highly Recommend this Hotel and Location, Beautiful Beach, Shopping, Amazing weather, and great service. Hotel was very clean, friendly. Easy Uber to anywhere. Overall really liked the location you were in the city but Not the busy part of it. and with the beaches i felt like it was a vacation and I...

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November 2021|kevinL2535RT

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Fantastic Service

This hotel is all about service and it lives from its brilliant employees. Especially to name the Head Chef Rowther Gani aswell as the Sous Chef in the "Local Restaurant" Fantastic and very special attention and on top individual service in preparation of lactose free food But also the reception d...

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October 2021|suzie908

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

Incredible

I want to come back!!! This was a Phenomenal place to stay. The staff, food, service and accommodations were all excellent! I must come back to see how this place will continue to grow. Make sure your cab driver understands exactly were you are going. Sometimes they can mistake were you want to go....

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October 2021|mcgloneinsurance2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Wonderful hotel with great location

Would recommend Andaz for solo or family travels. They have a great location, accessible to public transportation and the mall. They have wonderful staff and customer service and the room is clean and well-decorated....

October 2021|jgomez2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

The best hotel!!!!

the best service that I have met, special thanks to Ms. Jinky, she is very attentive to each of the guests, she is always ready to help! She made my vacation perfect!!! coming to this hotel feel like home!...

October 2021|yaroslavskayapolina

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and for mentioning our staff. We will be sure to let her know! Looking forward to welcoming you again soon!

Excellent Location and great Hotel

Location is brilliant - not too far up the palm so still a convenient location to enjoy the other areas of Dubai. Beach is lovely, staff are really kind and helpful - breakfast selection is excellent!...

October 2021|Tonyemb

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Excellent stay

We had a lovely stay in a sea facing room. The check in was smooth and the room was very quite good and functional. The 14th floor pool for adults has everything going for it, the property shares its main pool with the residences next door but that pool is also very well. Room tip: the sea facing ...

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September 2021|Sujoy G

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try Hanami which is located at the 15th floor of our hotel. We’re sure you will love it! Thank you and we hope to see you again soon.

Excellent all-round hotel

We visited Dubai for a week in September 2021 and chose the Andaz due to its location and value for money compared to other options. I have to say our overall experience was fantastic and well above what we were expecting. The rooms were very comfortable and well-equipped. The breakfast was really g...

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September 2021|chris_smith6

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try Hanami which is located at the 15th floor of our hotel. We’re sure you will love it! Thank you and we hope to see you again soon.

Best stay ever

We celebrated our anniversary and Ms Jinky and Fajoi went beyond all expectations to make it memorable. The upgraded room was fabulous - breakfast fantastic. Staff truly cared that our stay was just perfect!...

September 2021|floridafolks2

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

Relaxing Staycation

I like the hotel’s interior (so chic) and I like the selection of breakfast menu at The Locale. There are healthy options as well which I like. The staffs are very accommodating. Very quick room service. ...

August 2021|chygestosani

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. Next time you are in Andaz Dubai The Palm, try Hanami. We’re sure you will love it! Thank you and we hope to see you again soon.

Great stay

Andaz the palm is a very nice , modern and luxurious boutique hotel , rooms are well decorated and clean. Stuff is very helpful . We stayed on half board package, The breakfast and dinner are extremely good , food is tasty and lot of varieties . The hotel have 2 pools one for adult in the 14 floor ...

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August 2021|fid0123

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Short and Sweet

Everyone and everything was excellent. From reception (the welcoming ambiance), to the modern room, the awesome view, the infinity pool, the yummy breakfast. We enjoyed it all. Thank you for the excellent customer service and the warm welcome esp to Elna and Jinky in the reception....

August 2021|Yran5

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a wonderful review and mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon!

Excellent and relaxing stay at Andaz!

Enjoyed every minute of our stay; from the exquisite décor, friendliness of the staff, delicious and varying breakfast menu, and fantastic views from the room! The room was clean and cozy, gives you a home away from home feeling....

August 2021|aejaz810

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We are continually trying to improve the variety and quality of food items that we offer so we hope that you will consider us for your next trip for another unique stay!

Stay at Andaz

Enjoyed the stay in general. The food and service were excellent as expected. The view and the beachfront were lovely. Breakfast was managed very well considering the restrictions and the no. of guests....

August 2021|ketangode

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Great August 2021 Memories!

I made the best choice where to celebrate my 2021 Birthday 🎈🎉. Thank you Andaz for providing a extra mile of Hospitality. Special mention to Ms Jinky who showed special effort in assisting us throughout our stay. Will definitely be back soon! ...

August 2021|38anne2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Superstar staff

Throughly enjoyed my stay at Andaz, we went for the half board option and boy that didn’t disappoint! Food was amazing the variety was vast there was something for everyone there if not 2 or 3 ! Fresh baked bread 🍞 yummy Staff were amazing 🤩 always there to help. If you request a towel or ice it’...

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August 2021|rimanabuosba

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding our menu. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

The most beautiful hotel with the kindest staff in Dubai

My partner and I went there for his birthday celebration and the hotel exceeded our expectations. I’ve never experienced such amazing hospitality anywhere else. We met Jinky at the check in desk, and she went above and beyond to make sure our birthday celebration went amazing. She really gave us an ...

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August 2021|krishsolanki2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review and mentioning Ms. Jinky. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

👍👍👍👍👍

أفضل بكثير من المتوقع، من احلى الفنادق اللي زرتها. I have stayed at dozen of hotels in Dubai. This was on the top of the list of best stays ever. Staff was very hospitable and there for every need of mine. Thank you so much. ...

August 2021|mariamyalshehhi

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay! Next time you are in Andaz Dubai The Palm, try La Coco. We’re sure you will love it! Thank you and we hope to see you again soon.

Lovely stay

I booked this hotel to surprise my boyfriend on his birthday. We were impressed by how attentive and friendly was the hotel staff. Service was very quick, we didn't have to wait for anything. Many thanks to the housekeeping and front office departments for the birthday cake. ...

August 2021|Ju_lalalatraveller

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Lovely local hotel

warmth welcome by Chiqui at the reception. All staff are friendly and helpful, amazing breakfast and dinner. nice rooftop pool. theres a kayaking and paddling centre at the beach for hire. the mall is just accross the road too!...

July 2021|jjpjones

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Great customer service

Hotel is good, customer service is excellent. A big thank you to Jinky from Cutomer relations for making me feel at home. And Su from the restaurant for serving us after restaurant hours. Only let down is the SPA. Over priced and under delivery. Doubt it was ever busy....

July 2021|ashs410

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staff. We will be sure to let her know! Looking forward to welcoming you again soon!

Excellent for a Staycation in Dubai

Located away from the bustle of this always vibrant city, Dubai, ANDAZ offered a quiet, warm and rejuvenation STACATION, @ the PALM. Would recommend to couples, families with children also. The swimming pools, walks by the shore of the Palm and the food at the Restaurants are all excellent. Reena Ph...

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July 2021|ReenaPhilip

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Value for money , a hidden gem in the palm

We had a wondeful stay. The hotel , rooms, facilities are clean and of course the great service from check-in to check-out making sure all guest feel welcome and comfortable Special thanks to Ms.Jinky who really made our stay memorable with her personal touch right from check in making guest feel a...

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July 2021|Jha M

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

It's Like Magic!

The staff from reception, dining and security whom we interacted with were very helpful, friendly and accommodating. The room we stayed in was colorful, spacious, neat and tidy. Our little boy loved it the most. He enjoyed sitting on the chair watching the view.We were glad Ms. Jinky at reception pu...

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July 2021|jesse l

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay! We hope that you will consider us for your next trip for another unique stay!

Very nice place

Very nice hotel with very delicious food and nice view, very very clean and the style is modern , the staff is very helpful ,all staff work with smile , the stay were very nice ,location on the palm is highly recommended ...

July 2021|karimedward

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

New great Andaz at the Palm!

I really did not know what to expect when booking here, but i was amazed over the hotel, the pools, the servicelevel and the fantastic food! It was an employee at Park Hyatt Dubai who recommended a stay here, and thank you so much for that Akshay Singh!! A great hotel with a homely feel and alwa...

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July 2021|kimpe72

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Amazing!!!

The service, the food quality, cleanliness everything stood out. My kids had a blast!! The early morning tea in the balcony and the gentle breeze was enough for me to plan for my next visit. Everyone working there was super helpful ...

July 2021|NISHAD337

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. We hope that you will consider us for your next trip for another unique stay!

Excellent Hotel

Great modern hotel with many beautiful and elegant finishes. From the beautiful water feature entry to the modern museum feel of the hallways, this hotel drips with elegance. The decor is bright and modern with touches of classic styling. The rooms are very well equipped and spacious. The suites are...

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July 2021|DC-NY08

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. Next time you are in Andaz Dubai The Palm, try KnoX. We’re sure you will love it! Thank you and we hope to see you again soon.

We had an incredible stay

I and my partner was celebrating our anniversary at Andaz. I was flabbergasted how they prepared everything for our anniversary to be memorable. Our room has been upgraded to a premium suite with breakfast which we enjoyed a lot. They also sent us a delectable chocolate cake in our room for the cele...

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July 2021|SLorraine0903

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. We will be sure to let Ms. Jinky know! Looking forward to welcoming you again soon!

Awesome friendly Hotel

Amazing elegant hotel with very well trained and friendly staff.... food is great, swimming pool is fun, only the sea need like chemical treatment to get rid off the smell and stickiness caused by yachts and boats around....

July 2021|minafakhoury

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Strongly recommended!

Everything was great! Food was delicous, rooms were impeccable, the hotel decor was beautiful. I felt immediatly at ease after a stressfull day. The best part of our stay, was the staff though. One of the best I have ever experiences. I will be coming back for sure!...

July 2021|GrandTour13438130752

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Enjoyable Stay

Our stay here was very pleasant from check-in to check-out with no issues. The room was clean and comfortable. Bathroom was also nice. Good location being close to the mall, eateries and drinking establishments....

July 2021|Michael L

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Lovely property at the palm jumeirah

A very nice beach property situated in the heart of palm jumeirah ! Very tastefully done hotel with amazing nice decorations right from the lobby’s interiors and the rooms are very nicely decorated . The staff at the hotel make you feel very warm right from check in process mr Hussam Arnouk and his ...

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June 2021|Rolex21

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try Hanami. We’re sure you will love it! Thank you and we hope to see you again soon.

Perfect place to relax and enjoy with the family!

Worth coming back as the service is excellent. Though there were few selection of food, still taste good and yummy. All staff are approachable and friendly at the same time respectful. Highly recommended....

June 2021|ireneacollador20

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Great Family Staycation

Hotel was beyond our expectations in terms of service and value. Room were clean. Food was really good with lots of options (both dinner and breakfast) . Pool area was good with access to the beach. Overall a good stay!...

June 2021|devinar2013

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Family stay (2 adults & 1 y/o baby)

Our room was upgraded for free and late check out at 3pm. We really love the food (breakfast & dinner) and unlimited drinks. Would definitely back again. Pool & beach are not crowded. Cheers to Jinky at the front desk. ☺️...

June 2021|rochellealcuran

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staff. We will be sure to let her know! Looking forward to welcoming you again soon!

ANDAZ is the best stay in Dubai

The staff are very nice and professional they welcomed us with a very big smile.choosing Andaz made My trip wonderful. I will definitely come back and enjoy the great stay with Andaz. Thank you from the bottom of my heart ...

June 2021|sultanabyad

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

It was a great stay

We decided to visit this hotel as per our friends recommendation, it was a good choice here I really recommend this stay to everyone who is planning to have the best time ever, the service was great and staff also friendly and professional. ...

June 2021|engjalaa

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

perfect

it was a special vacations and ANADAZ make it better...everything was like a dream.The emplacement is exelent,the beach is great the swiming pool is perfect,the staff is there for everything very kind ..thank you andaz...

May 2021|filiale75

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Happy relaxing days

Spent totally wonderful relaxing happy days at the Andaz. I can totally recommend. The Nakeel Mall is right next door, what can one want more, beach and shopping.......The location is totally perfect. ...

May 2021|Sundurbs

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. We hope that you will consider us for your next trip for another unique stay!

Best hotel ever

Best hotel ever best staff best facilities especially Ms jinky she was very friendly and helpful me and my wife literally had a great experience it was her birthday ms jinky made sure to meet our satisfaction and she did that...

May 2021|hamzaalisalem

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Great hotel!

The hotel is great, nice quality for the price! It is new, the staff really nice and helpful. Location is veryconvenient next to the sea line with its own beach (at the Palm). Families with kids looking for a vacation at sea side will definitely enjoy (as we did). Highly recommended for stay! ...

May 2021|oleksandrsheremeta

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Perfect place for vacation

Perfect location where you get both private beach with great view and ability to reach all the key landmarks quite fast. 2 pools available - one next to the beach and another on the roof. Excellent breakfast with wide options. Friendly personnell. Clean and nice looking rooms. Actually I liked every...

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May 2021|andreyostapets

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Perfect place for me

Amazing breakfast! Very clean, stylish, cozy. Employees 10/10, they can help you 24/7. Really nice pool on the 14th floor, spa and views. There is wonderful restaurant on the 15th floor with Japan kitchen ...

May 2021|fetisovaja

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX. We’re sure you will love it! Thank you and we hope to see you again soon.

Unbelievable Hotel

This is one of Dubai’s hidden gems. The boutique hotel was second to none and the staff was INCREDIBLE! My wife and I were treated so well for our anniversary weekend. The rooms are gorgeous and the location on the Palm was tremendous!...

May 2021|taipaschall

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay!

Excellent choice for a perfect vacation

We really enjoyed our stay at Andaz - it was simply amazing. The staff was always happy and ready to help us with all our enquiries: from additional water, early check-in, late check-out to sightseeing tips. Special thanks to the Russian-speaking receptionists - it's always pleasant to find someon...

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May 2021|Hanna_BLR

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the food. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

MD

Was very good Nice ,clean ,comfortable Very good service , location good and nice place for business travel and also for vacation , will go again definitely Good and fresh and tasty , extremely comfortable ...

April 2021|zkipiani

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Looking forward to seeing you again soon!

Excellent Service

Amazing Staff and service, everyone was very professional, defiantly will come back to this place. Swimming pool is very clean, food was so tasty and they have packages of all inclusive, great place to stay in....

April 2021|Amarshakib

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

New, Modern, and excellent for workstation

Great private beach and beach bar LaCoco. Great Japanese restaurant Henami with very nice views. You can hire Standup paddle or kayak form the beach next door. Great resturants on the beach next door IBN Al Bahr has great fresh fish selection...

April 2021|NzolaM1

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Amazing place for vacation

Amazing place for vacation and for business trips. Hotel's staff was very helpful and it was at guest's disposal at any time. Amazing breakfast and dinner buffet. Restaurant managers showed high professionalism in order to satisfy all guests needs. The floor crew was amazing as well. Location wise -...

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April 2021|bkovacevic

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast and dinner. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Exceptional Customer Service

I travel often for business - many cities internationally and this was among the best of my stays as a result of the warm hospitality, on-point customer service and expediency. I had several above-and-beyond requests (documents requiring printing, early check in, package receipt) during my visit and...

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April 2021|OrangeNYC1

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay! Looking forward to seeing you again soon!

Fab staycation

We would definitely recommend this hotel for a staycation. The staff were so kind and welcoming throughout which was lovely. The deal that we booked really did make it such good value for money! We’ll be back!...

April 2021|jenny131092

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Visit to Dubai

Excellent stay. Highly Recommend. Staff was very pleasant and accommodating. Great family friendly environment and very clean. the value on Booking.com was very inexpensive for the high level of hospitality. We can’t wait to come back! ...

April 2021|anamia13

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try La Coco. We’re sure you will love it! Thank you and we hope to see you again soon.

Excellent choice in Dubai palm Jumeirah

Excellent "drunch" offer, consisting on one night, a buffet dinner and a late breakfast/brunch on next morning. The hotel is very nice, the staff is super caring and the food is amazing. We already have repeated a couple times and will come again for sure!...

April 2021|fer_26_Spain_

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the our brunch offer. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

HYATT ANDAZ HOTEL,

We enjoyed a lot and for a family, everything is available. Also there is a very good shopping mall, NAKHEEL Mall in front of the hotel and plenty of other services just few minutes far from hotel. I recomend this hotel to all tourists...

April 2021|X771VZinfo

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Great stay with great service

We had an awesome stay here. Rooms cant be cleaner, not even fingerprints found. The cleaners doing an amazing job.Ms Jinky(guest relation) treated us like princesses the whole stay. Outstanding. Krishna at the restaurant was taking care of our breakfast wishes. The freshly baked bread is delicious....

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March 2021|jeannette130379

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Something else!

Staff are well informed,anticipated my needs,thorough,knew menu terminology,approachable and set a great atmosphere and vibe. Definitely one of the hidden gems in Dubai and on the Palm!Keep doing what yall doing!!...

March 2021|gilroydefillies

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Andaz

Such a lovely hotel. Food and service are excellent, and the location is lovely. The best part of this hotel is the staff. They are the most professional, caring and helpful I have ever come across in any other hotel...

March 2021|kAte h

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staff. It means so much to Andaz and to our entire team! We look forward to welcoming you again soon!

Amazing stay in the heart of the palm.

The hotel is new , clean and has access to a private beach and infinity pool. Very beatiful views of the palm and dubai from hamani restaurant. Was very impressed with the customer service, they really look after their guests, special thanks to Jinky and Akila for being so nice to us. Breakfast buff...

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March 2021|Y7025EXsoniab

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Peaceful place

More peaceful and I’m feel safe from COVID in the hotel😃receptions are very friendly and helpful especially MS.Lena. Foods are so delicious Service is fantastic Sea view is nice Shampoo and body wash and ... are really good ...

February 2021|riazihasti

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning Ms. Lena. We will be sure to let her know! Looking forward to welcoming you again soon!

Excellent

Everything about this hotel is great-location, rooms, beach, roof top pool, cleanliness, food, staff. We had a wonderful relaxing and comfortable stay. Absolutely loved it and will recomendate this hotel at 100%....

February 2021|mjurgai

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz and to our entire team! We look forward to welcoming you again soon!

Relaxing place and super worth it!

Very reasonable price. We got the drunch deal. We enjoyed more because of amazing and helpful staffs. Recommeded for couples and family. Covid protocols were strictly observed. Superb overall stay! Very professional....

February 2021|clau0909

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz and to our entire team! We look forward to welcoming you again soon!

Andaz Dubai The Palm - Amazing breakfasts

The best thing about the hotel is the food & light rooms with cool view of sunrise. We spent there a week and the hotel was actually much better than we expected. Pool is also nice. Rooms are very clean & fresh. I really recommend to visit Andaz Dubai The Palm. ...

February 2021|kim8ksenia

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay. We are continually trying to improve the services that we offer. We hope that you will consider us for your next trip for another unique stay.

Great vibes, nice food, stylish interior.

My family was there and my friends with their families. Grown ups enjoyed the nice environment, food and service. The restaurant on the top is high class! Kids were happy with the pool and food there. Highly suggest! ...

February 2021|kristaterauda

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. We look forward to seeing you again soon!

Very good service and Nice Hotel

I can suggest this hotel in different categories it fits to all expectations. The service is unbelievable the people really care about the guests and let you feel this. If there is something not ok someone takes care and you do not need to please or beg for some service. ...

January 2021|jakublemanczyk92

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay. We look forward to welcoming you again soon!

Andaz

This was a very pleasant stay with good communication and help from all the staff.The room was very clean and the staff was very responsive. If something needed to be done or I needed help, the staff was could be counted on. I didn't have many issues except that the staff seemed a little overwhelmed...

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January 2021|samargeaux

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz and to our entire team! We look forward to welcoming you again soon!

The BEST in the Business!

Everything at this resort is the best. The guest relations and staff treat you like a part of a bigger family because they want you to have a wonderful vacation experience. Truly a home away from home!...

January 2021|ervinjohnson1

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. We look forward to welcoming you again soon!

Super hotel

We can only recommend this hotel. The staff was always very kind specially the reception. The room was nice and clean. We had a nice view from our room. The swimmingpool at the top was also super. Breakfast was very tasty. ...

January 2021|Szilvia M

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay.

Very good and clean hotel!

I was so surprised for big choice at breakfast and also healthy food! We took also diners and you should try their curry, I was in love! They have small positions of wine but good! Lovely personal who cares about you and try to help with all your requests! ...

January 2021|orlykphoto

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz and to our entire team! We look forward to welcoming you again soon!

Amazing Hotel

We went there as a family and the staff was more than kind. The food was really great, even though we didn't book anything special for NYE, the choices were excellent. I would highly recommend staying at ANDAZ. Location is also great, has a private beach....

January 2021|anascafe

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next family trip for another unique stay.

NEw Year's Eve at Andaz The Palm

An excellent property, perfectly located on the Palm. The staff were warm, friendly and helpful, the rooms were clean, the beds were beyond comfortable, and the food was delicious, especially breakfast. I had a very positive experience at Andaz. Really enjoyed my stay. Would definitely come back ag...

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January 2021|hanadijunaid2021

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz, try La Coco if you haven't been there. We’re sure you will love it! Thank you and we hope to see you again soon.

Wonderful short stay

Thank you Akila and Nabim for making me very happy - early check out, and they were so helpful along my stay! I really appreciated early check in, nice ambience, co-working space downstairs, swimming pool at the room, and a cool Japanese restaurant on the roof! Love it for a long term-stay...

December 2020|YanaAbr

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

upgrade

so i accidentally booked a room without view and didn’t notice that until the hotel called and told me that they can upgrade us to a higher room with good view!! it was so unexpected in love with the place and the service...

December 2020|danakhalida

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Amazing hotel great breakfast and amazing service!!

Beautiful hotel looking very luxury the room very clean and the service is amazing ! The breakfast is great In the breakfast you have so many options, pancakes waffles bread omelet cheese and so many mor! The hotel is in the palm aria, great pool and beach Overall I love this hotel ...

December 2020|danielninyo997

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Fabulous stay in difficult times

Beautiful hotel.in a great location. Clean, friendly and more than we could hoped for. Gede looked after us fabulously every evening and made our stay special. Thank you to all the staff at the Andaz. ...

December 2020|Voyage684995

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Andaz stay

Great hotel in a beautiful part of dubai the Palm. Good location.staff very professional and genuinely helpful. They make sure all your needs are met, breakfast was amazing . Hotel was beautifully decorated,felt very Christmasy . Highly recommended hotel for those who want a fantastic stay ,hassle ...

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December 2020|Timacrudas12

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Great stay!

My girlfriend and I booked the Andaz and stayed for 8 nights the week before Christmas. Was a great room, pool, facilities etc were all great. The breakfast is great and staff are really helpful. Gym was good also...

December 2020|ryanfranklin58

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

What an incredible hotel!

I cannot fault this hotel at all. The room, service, location and hospitality were all amazing. I stayed at the hotel for 4 nights in the Andaz Room with Sea View which was incredible from the 9th floor. The options for breakfast, lunch and dinner were varied and to a high quality. Facilities availa...

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December 2020|farahnain

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay!

Great place to recharge your batteries

it was one week vacation, I had a wonderful time. Highly recommend this hotel if you're looking for quite and quality place. Hotel staff is great Rooms are clean, comfortable and cozy Beach is clean and quite Food is amazing...

December 2020|Elena k

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

Astonishing Stay

Its such a contemporary well equipped room and attention been given to even minor details which makes it mesmerising experience. Breakfast was full of flavours & options. Bathroom is piece of luxury. Beach area was so big n private. Pool on 14th floor has nicest views of Burj Al Arab & Jumaira beach...

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December 2020|299266

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Nice Surprise in The Palm

Great hotel, very large and modernly designed and decorated rooms. Great breakfast and infinity pool. The bed is among the best I had in Dubai, the check in was actually great, is not common for me to express how welcomed I felt at the hotel from the very beginning of my stay. Kudos to Margaux, ...

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December 2020|Pedro G

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Fabulous, quiet and beautiful

Highly recommend this hotel in The Palm for it's privacy and absolutely beautiful accommodation. The food (Drunch and breakfast) is amazing and the staff were wonderful throughout. The beach and pool are idyllic too....

December 2020|RalT0891

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Great Hotel!!!

Excellent hotel, well decorated, kind service! Larger room compared to other hotels, private beach with nice restaurants, great location, very kind staff, very nice breakfast with fresh food and beverages, nice relaxing atmosphere! I really enjoyed my stay....

December 2020|712ronen

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

10 night stay at Andaz

I would recommend this hotel in that it was excellent value for money. The staff were friendly and efficient - particularly in the dining room where we were always greeted with a friendly smile and served promptly and efficiently. Particularly, Sue and the manager in the dining room. Special mention...

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December 2020|janbird9

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Excellent Stay 😃

I had booked the place for my fiance's birthday and they over did themselves! The staff also upgraded us upon arrival. Overall the stay was fantastic. Loved the drunch deal and the property itself was fantastic. ...

December 2020|vishakhaMS

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Good to spend the time with family

It was great time to have with my family Hotel condition, Staff, Food, swimming pool and beach etc. My son said he wants to comeback again with his friends. And I will might plan to visit soon as per his wish...

December 2020|GlobeTrotting707790

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

WoW Hotel 10 out of 10!

Overall experience was 10 out of 10! It was really unexpected, especially when we didn't hear about Andaz before. We liked everything from the check-in point, Manager Iryna was very helpful, attentive & kind. Room was really exceeding our expectation: beautiful view, clean, amazing design to small s...

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December 2020|AnnaDragnyeva

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a wonderful review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Lovely place

The infinity pool is very huge and the rooms are well designed, staff are very friendly and always ready to help The breakfast was amazing. Many options to choose from, and the quality is really 5 stars...

December 2020|Malo0om

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Amazing stay at Andaz Dubai The Palm

Modern hotel, excellent customer service, great pool and beach, good breakfast buffet. Great for family with kids. Comfortable bed. Safety precautionary measures in place, fast check in and out. Good location....

December 2020|CaiCai17

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Parfait ! Absolument parfait

All my vacation ! It was perfect. Spécial thanks to Beck and margaux. I recommend this hotel to all my friends !! Big thank you to all your team ! J’ai adoré mon séjour et tout particulièrement le service la gentillesse et les attentions du staff ...

December 2020|raphdeclairis

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Wonderful Staycation

A big thanks to all at Andaz for a great few days chilling. Everything was super. Lovely big infinity pool by the beach and a pool big enough for laps on 14th floor. Great food and really lovely staff. ...

December 2020|CarolynManchester

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Great Experience

Very modern hotel, with a sophisticated different design, good location, lovely food and very caring staffs. Some comments read in other reviewers were miss leading, the beach and the swimming pool is not far, and better a bit far, to avoid buildings shadows at the beach or the swimming pool....

December 2020|lauragordosuarez

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Absolutely beautiful

The hotel and the staff were lovely - I stayed at the hotel for 2 weeks and it began to feel like a luxurious home. I’ve even started to look at their residency options for longer term stays. The only downside was not having an ATM onsite! Other than that, 10/10! ...

December 2020|Risi B

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay. We are continually trying to improve the services that we offer. We hope that you will consider us for your next trip for another unique stay!

Great Stay During the Pandemic

Thoroughly enjoyed our stay at Andaz. We split between two other hotels during our time in Dubai, but wish more was spent at Andaz. Great location, kind staff, and breakfast was amazing. Also would like to acknowledge gentleman at concierge, Ali! Super helpful, and had some wonderful recommendations...

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November 2020|Seayar E

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Great stay, great staff

Thanks to Jinky and Jonathan my stay was great! The breakfast is really good and also the location of the hotel is good. We also enjoyed the 24H room service. This was our second time coming back to the Andaz...

November 2020|rosioostvogels

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Great stay! Looooved the buffet

Really enjoyed my stay of leisure and work. It has great design, amazing buffet, many areas to relax and enjoy, beach front and such attentive staff who care about delighting you - thanks especially to Gaday and making sure I get the perfect flat whites. :)...

November 2020|Ona2010

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving a review and mentioning our staffs. We will be sure to let them know! Looking forward to welcoming you again soon!

Excellent stay

Very well looked after. Room was excellent overlooking the palm and very clean. Food and beverage were high quality. The beach and pool amenities were great and very reasonably pricing compared to competitors...

November 2020|samuelnorris

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Andaz Dubai

Great hotel. nice location close to Mall (although the entrance to Mall is hidden and very hard to find and navigate). Room is very clean and water is free. breakfast is very good. staff are very friendly and helpful. Room design was very nice although the room and toilet had mild odor. Internet is ...

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November 2020|Davestamp

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

A Special Special Birthday Celebration

My Fiancé had seen the property online and suggested we should spend the special occasion at Andaz. I had gone to checkout the property a few days earlier and it was at a great location. As soon as I had entered I was greeted and all the Covid procedures were taken place. I was assisted by Julia a s...

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November 2020|zeeshansayeed2020

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay!

Family friendly

Best stay with Friendly staff and delicious Food . Right from the begining. My booking with ms Maria diccanu, the friendly staff at the reception. Dinner at the Locale was delicious. The breakfast was so lavish , hygienically prepared ...

November 2020|mubusheraa

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay!

Family and friends

Enjoy staying as a group you will love it gathering and view and welcoming from the hotel team is enough location is perfect and kinds will have so much fun , the prices are reasonable and food is good ...

November 2020|samarmf

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Andaz Andaz Andaz

Stayed here for 2 weeks. What a hotel! It’s literally brand new, modern and for once every thing actually works. Excellent choices for breakfast and great service from everyone. Rooms are fantastic, enormous bed, huge TV, decent size bath, wet-room for the showers and fancy window art-works too. sce...

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November 2020|mohdhamza1

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try La Coco. We’re sure you will love it! Thank you and we hope to see you again soon.

Excellent choice in Dubai palm Jumeirah

Everything was great during our time there. The staff is truly welcoming, the rooms are very nicely decorated, the food is good and the location and views are great. Moreover, the package we chose had an excellent value for money. Without any doubt it is a pñace to come back!...

November 2020|fer_26_Spain_

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Amazing service

The staff are very welcoming and friendly. Protocols due to COVID-19 are handled extremely well in the hotel also, with temperature testing each time someone walks in to the hotel. Very clean and well serviced hotel...

October 2020|HumzahRafiq

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon!

My amazing stay at Andaz Dubai The Palm

I had great time and would be coming back. From the staff, the food, the room cleanliness and the facilities - superb. My friends had great time too in celebrating my 50th birthday. The location is superb and the room is so artistically designed. ...

October 2020|janet102070

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Best vacation ever!

I am very happy that we have chosen this hotel: excellent location, food, pools, sea, staff, view from the last floor, gym. Excited and want to go there once again. We definitely recommend it. And it was safe: all rules to avoid covid are followed, we’re back home happy & healthy....

October 2020|elenasharovar

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon!

Wonderful stay

We spent 2 nights at the amazing Andaz hotel at the Palm to celebrate our son's birthday. The hotel is beautiful, the rooms are a good size and the interiors are truly admirable. The staff went out of their way to make my son's birthday special. The swimming pool is huge, and so even there may be qu...

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October 2020|TravellingC937

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for the wonderful review and for taking the time to share your feedback with us. One of our priorities is customer service and we are grateful for your stay!

Outstanding Rooms and Service

This hotel is super luxurious, spotless, and ultra modern, and it has a feeling like being in a home. The customer service is outstanding. I had a relaxing and enjoyable stay and enjoyed all of the amenities. This property exceeds all expectations and lives up to its stellar reputation. This is my d...

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September 2020|B3576NUjuliep

Owner Response

Andaz Dubai Team a concept by Hyatt, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi B3576NUjuliep, Thank you so much for taking the time to post your review online, we are truly thrilled to read you had such a wonderful time and hope to see you again soon ! Kind Regards Andaz Dubai the Team

New hyatt iconic hotel at the Palm dubai

New hyatt property located in palm has a lovely art decor all around the hotel and rooms gives a wonderful feeling when you arrive at the hotel . The rooms are brand new and very modern with state of the art amenities and decor . The hotel 🏨 staff right from reception arrival to check in was very ...

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March 2020|sdevnani9

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi sdevnani9, Thank you very much for taking the time to post your review online, it's great to read you had such a wonderful time in our hotel! Hope to see you again soon, Kind Regards Andaz Dubai the Team

Amazing staff

All the staff at Andaz, from reception, to concierge, to restaurant was simply amazing. very attentive and friendly, making us enjoy to the max the special occasion that took us to Dubai. Clean room, good laundry service and quiet environment at the hotel, complete the bouquet of Andaz....

March 2020|bamar0

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear bamar0 So great to read that you have enjoyed your stay with us and that our team made such a difference ! Please let us know when you will have the chance to come back, we are looking forward to seeing you again - Andaz Dubai the Team

Lovely hotel

This is a lovely hotel located on the trunk of the palm. Standard of cleanliness is excellent. Warm and friendly staff. Superb breakfast with lots of choice. Service for tea and coffee was a bit slow in the morning....

March 2020|Ellie-OO

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Ellie-O O Thank you so much for your kind review, please let us know when you will be coming back! Hope to see you again soon Andaz Dubai the Palm

Luxury that is affordable

Fantastic, cosy, luxurious, clean, well appointed room, attentive staff, breathtaking views of the sea, big breakfast. Free shuttle to the mall of the emirates showing the palm all the way till the end. Leana at the breakfast service and Jinki at the reception were excellent with their service, atte...

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March 2020|755debashisg

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 755debashisg, Thank you so much for choosing our hotel on your recent visit to the Palm, we are truly happy to read you had such a great stay. Hope you'll come back soon! Andaz Dubai the Team

Memorable stay at andaz Dubai the palm on my 25th marriage anniversary.

Excellent stay and very caring staff made my stay memorable during my stay at Andaz Dubai the palm. Baburaj took extra care and even not to forget to mention the front officer Zimmy as she surprised us by gifting a nice card as she was knowing it was our 25th marriage anniversary... ...

March 2020|manojgoel17

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi manojgoel17 Thank you so much for sharing your feedback, happy to read you had a memorable 25th Marriage Anniversary, once again congratulations! hope to see you again soon Andaz Dubai the Team

Design Vogue style hotel in Dubai

The best breakfast in town and a tasty catering throughout the day. Excellent beach and a super nice cosy restaurant near the pool area. The pool itself is huge and great. Decent crowd and nice walkable residential area nearby. Amazing new shopping mall Naheel in front of the hotel with the best foo...

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February 2020|nz703

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear nz703 Thank you for your kind comment and for taking the time to share it online. We do hope we will have the chance to welcome you back soon! Have a great evening Andaz Dubai the Team

Beautiful Hotel on the Palm

I was traveling with my wife from Scotland, I didn't realise until I arrived but this is a brand new hotel, it has only been open for a couple of months. The staff couldn't do enough to help, there was always someone there to assist. The staff at the main door were always extremely helpful and pleas...

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February 2020|georgeB958RL

Owner Response

Andaz Dubai Tea... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi georgeB958RL So great to hear you enjoyed your stay in our hotel! we are glad to read our teams were there for you and please let us know when you are planning your next holidays in Dubai Andaz Dubai the Team

An Art Deco gem on the Palm

Overall experience at Andaz Dubai The Palm was amazing, right from arrival, to check-in, to departure. Every staff had that positive feel and approach, and always ready to assist. The staff uniforms are awesome; minimalistic but chic and smart; kudos to the designers. The hotel interior is a masterp...

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February 2020|Timi-Dess

Owner Response

Andaz Dubai The... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Good morning Timi-Dess, Thank you for taking the time to share your recent experience in our hotel, we are happy to read you enjoyed the facilities and the design. Please let us know when you will be coming back! Kind Regards Andaz Dubai the Team

Fantastic, modern and artistic concept hotel!

My overall stay at the hotel was fantastic! From arrival to checkout I was treated very well by the excellent staff! In particular the employees “Jinky” and “Ali” did a fantastic job. Being a World of Hyatt member actually feels like it matters, unlike many other programs. Any questions or issues we...

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February 2020|349rockyr

Owner Response

Andaz Dubai The... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Rocky R Thank you so much ! It's great to hear that you had such an amazing time in our hotel, your kind words will indeed be passed on to our teams and we do hope we will have the chance to welcome you back soon! Andaz Dubai the Team

Kakha

Nice property, Perfect location. Very Friendly staff. Great Experience! Thanks to Hyatt and Andaz. Breakfast was very nice. Knox Bar is a very good addition to the property. Alcohol was very expensive and single portion was just 30 mlg. but I guess that is an issue in Dubai in general. ...

February 2020|sharabidze2020

Owner Response

Andaz Dubai The... , Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Good morning, Thank you so much for your kind words and for taking the time to share your feedback, please come back to see us soon! Kind Regards, Andaz Dubai the Team

AMAZING HOTEL + STAFF!

excellent staff and experience. New hotel, well designed and well thought out. Amazing shower and amenities. Breakfast, had a wide variety of food and fresh juices. Pool overlooking sea, and burj-khalifa in background was beautiful....

January 2020|419mohamedr

Owner Response

andaz dubai t, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Mohamed R, Thank you very much for your kind words and for taking the time to share your review of our hotel, we hope we will have the chance to welcome you back soon! Best Regards, Andaz Dubai the Team

Quality hotel to stay at.

Room is cleaned regularly and breakfast is excellent. The staff are very friendly and helpful when I arrived. Also the hotel is very well designed to get anywhere with ease. I would recommend staying here....

January 2020|Jordan F

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Jordan F, thank you very much for taking the time to write a review following your stay with us. We are glad to read you had a comfortable stay and looking forward to welcoming you back! Kind Regards, Andaz Dubai the Team

A better experience @ Dubai holidays

#andazdubaithepalm #hyatt #besthotel. This is the best kind of hotel. Quiet, #luxurious, relaxed and friendly atmosphere, great service, #fabulous rooftop pool & bar, #delicious_food food and great club level. For families, there is a pool on the ground level. Perfect for a short (or long) stay in ...

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January 2020|Seyed Majid M

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Seyed Majid M, Thank you so much for your kind words, we are truly grateful to read you had such a great time in our property #wheninAndaz Hope to see you back soon! Andaz Dubai the Team

A refreshing experience.

The Hotel design and the staff are a match: Fresh and pleasant. The whole team was passionate to anticipate and respond to any detail for the group or any individual. From the check in to the meeting rooms to the guest rooms; the experience was refreshing....

January 2020|Abarakatt

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear Abarakatt, Thank you very much for taking the time to share your feedback online, we are very happy to read you had such a comfortable stay and meetings and that our teams played their part in making this experience so enjoyable, Looking forward to welcoming you back, Kind Regards, Andaz Dubai the Palm Team

Perfect

All was perfect. Staff, location, cleaning, breakfast, room, beach, piscine, all. When I will visit again Dubai, certenly I will return at Andaz. The Nakeel Mall is two minutes walking. Situated on the beach. ...

January 2020|ANAMARIA2103

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear ANAMARIA2103 What a pleasure to read your kind words and to hear you had such a wonderful time during your recent stay! Hope to see you back soon to Andaz, Kind Regards, Andaz Dbuai the Palm Team

Impressed

The service is excellent. Rooms very clean and nice. Check in was a pleasure. Concierge very helpful. Housekeeping does a very good job. Location not too far from tbe city highly recommend since the hotel is brand new....

January 2020|sansan143

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi sansan143, Thank you so much for your kind words and for taking the time to share your feedback on our property, Looking forward to welcoming you back soon! Andaz Dubai The Palm Team

Tourism Stay at Hyatt

I went for tourism to Dubai. The hotel's design is super modern and artistic. Rooms are simply amazing. I stayed in a suite and it did not disappoint. Toilets are all white marble which add luxury to every spot. Beds super comfy. Room plugs and lights modern and super easy to use. Breakfast sinp...

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January 2020|ghadiabdelnour

Owner Response

AndazDubaiThePalm, Manager at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear ghadiabdelnour, Thank you so much for your feedback and for taking the time to share your impressions and experience with other travelers. We are very happy to hear you had such a great time in our property, hopefully we can welcome you back soon for your next holidays in the region! Andaz Dubai Team

Klasse!

Alle Mitarbeiter top motiviert. Sauberkeit von einer anderen Welt, da kann sich Deutschland eine Scheibe abschneiden. Essen war hervorragend, immer frisch und mit Liebe zubereitet und präsentiert. Getränke bräuchten immer etwas länger....

September 2023|jessicawalschewski

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your amazing rating! Your satisfaction is our top priority, and we're delighted that you had an enchanting experience at Andaz Dubai the Palm. Thank you so much for naming our highly motivated staff, it means a lot to us. We really hope to see you again soon!.

Номер проживания в отеле 618

Прекрасный отель. Отличный сервис. Приветливый персонал. Очень вкусная и многообразная еда на любой вкус. В номере ежедневная уборка. Все чисто и красиво. Местоположение отеля очень удобное рядом Молл. У отеля собственный пляж два бассейна. Очень понравилось бассейн на 14 этаже, видовой и стильный к...

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September 2023|stasyan34

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and appreciated our service, amenities, and convenient location. We look forward to welcoming you back in the future. Safe travels, and we'll miss you too!

Super schönes Hotel

Sehr schönes Hotel. Tolle Anlage. Mega Pool sehr gastfreundlich. Personal sehr hilfsbereit. Nicht weit weg zu den malls. Auch auf dem Gelände ist ein kleiner Supermarkt auch nicht teuer. Gegenüber ist ebenfalls eine mall mit Supermarkt. ...

September 2023|kausch1612

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind feedback. We're delighted to hear that Andaz Dubai the Palm provided you with a great place to relax. We're glad that you were able to unwind and enjoy your time with us. We hope to have the pleasure of welcoming you back for another relaxing experience in the near future.

Отличный отель

Отличный отель. Два бассейна, чистый пляж, ухоженный сад, номер супер - есть всё для комфортного проживания. Очень отзывчивый персонал , всегда готовый помочь с любым вопросом. Из еды всегда есть что выбрать исходя из предпочтений. Всё понравилось....

September 2023|tigra852013

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words about Andaz Dubai the Palm. We're delighted to hear that you found our hotel to be a nice place. Providing a pleasant and enjoyable experience for our guests is our top priority, we are very happy to see that you felt this way. We hope to have the pleasure of welcoming you back soon for another wonderful stay!

Andaz the best!

Расскажу о своем проживании в отеле Андаз. Выбирала из 2х категорий: 1я линия и на пальме отель (недорогой, но качественный) и не ошиблась. До того, как поехать в отель, я читала много отзывов и скажу прямо - я удивлена негативными. Нет разнообразия на завтраках? всё там есть на завтраках: и сыры, и...

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September 2023|Marina A

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your feedback! We're delighted that you enjoyed our stunning infinity pool that offers breathtaking views of the ocean and nearby islands. We strive to provide a serene and relaxing experience for our guests, and it sounds like you truly enjoyed it. Moreover, we're glad to hear that our staff contributed to your overall positive experience. We place great importance on providing friendly and helpful service, and we're thrilled that they made a positive impression on you. Thank you for taking the time to share your feedback. We hope to have the pleasure of welcoming you back to our property for another memorable and enjoyable experience.

Traumurlaub

Es war ein toller Urlaub. Das Hotel ist perfekt. Tolle Lage, sehr sauber, das Essen war köstlich und einfach nur vielfältig der Hammer. Die Mitarbeiter sind alle total lieb. Keine Animation. Das Hotel ist etwas ruhiger und perfekt zum entspannen. Ich komme aufjeden Fall wieder. Obwohl ich nur Halbp...

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September 2023|alinavomberg

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your rating! Your satisfaction is our top priority, and we're delighted that you had an enchanting experience at Andaz Dubai the Palm. We truly appreciate your support and the time you took to share your positive feedback. It was a pleasure to have you as our guest, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future.

Einfach super Hotel!!!

Das Essen, die Getränke, das Personal rundherum hat uns sehr gut gefallen. Auch der Pool war sehr gut, bei über 40° war der Pool noch gekühlt. Das Personal hat sein Bestes gegeben und deshalb werden wir wahrscheinlich wieder in diesem Hotel übernachten....

August 2023|metus2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to share your feedback about your recent stay at Andaz Dubai the Palm. We work hard to create a relaxing and enjoyable experience for our guests, and it's always gratifying to hear that we've hit the mark. We look forward to welcoming you back again very soon.

Ein Traum

Das Hotel hat unsere Erwartungen übertroffen. Das Personal war stets freundlich und effektiv. Das Essen sehr abwechslungsreich und köstlich. Besonders gut hat uns der Pool gefallen mit Blick aufs Meer....

August 2023|smck500

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to write such a wonderful review of Andaz Dubai the Palm. We are so glad to hear that you had a great experience with us! We are always working hard to exceed our guests' expectations, and it is gratifying to hear that we were successful in your case. We are proud of our staff for providing you with friendly and effective service, and we are glad that you enjoyed the food. The pool with a view of the sea is one of our most popular features, and we are happy that you enjoyed it as well. We hope to have the pleasure of welcoming you back to Andaz Dubai the Palm soon.

Großartiges Hotel auf der Jumeirah Palm

Hotel hat unsere Erwartungen hinsichtlich Ausstattungen und Service mehr als erfüllt. Besondern gefreut hat uns der kostenlose Early-Checkin bereits um 9:30 Uhr. Frühstück war absolut im Rahmen, das Personal sehr freundlich und hilfsbereit. Alle öffentlichen Bereiche und das Zimmer waren stets sehr ...

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August 2023|I7112THandreas

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to write such a positive review of Andaz Dubai the Palm. We're glad to hear that you enjoyed your stay and that our facilities and service met your expectations. We're especially happy that you were pleased with the free early check-in. We know that sometimes guests have tight schedules, so we're always happy to accommodate early check-ins when possible. We're also glad to hear that you found the breakfast to be "absolutely okay" and that the staff was "very friendly and helpful." We take pride in providing our guests with a warm and welcoming experience, and we're glad that you felt that way. Finally, we appreciate your feedback about the cleanliness of the public areas and the room. We have a team of dedicated housekeepers who work hard to keep our hotel spotless, and we're always happy to hear when our guests appreciate their efforts. Thank you again for your review. We hope to have the pleasure of welcoming you back to Andaz Dubai the Palm soon.

Excellent!

Cet hôtel est parfait, la nourriture est top. Le personnel est au petit soin et fait très attention à nos besoins et nos attentes. La nourriture est vraiment bonne, la demi pension comprend les boissons soft ce qui est vraiment bien. Le midi, le repas est à la carte et le soir comme le matin il e...

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August 2023|dycrasson

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words and for taking the time to share your experience with us at Andaz Dubai the Palm. We are so glad to hear that you had a perfect stay, and that you enjoyed the food, the staff, the location, the rooms, and the pools. We are especially grateful for your mention of Jinkie and Moji. They are both valued members of our team, and we are proud to have them working with us. We will be sure to pass along your kind words to them. We are always looking for ways to improve, and we appreciate your feedback on the half board meal plan. We will take your suggestion into consideration and see if there is anything we can do to make it even better. We are glad that you enjoyed your stay, and we hope to welcome you back soon.

Данный отель очень современный, уютный, стильный! Прекрасный персонал!

Рекомендую данный отель! Очень удобное расположение отеля. Напротив отеля, через дорогу, находится прекрасный Nakheel Mall. На крыше данного торгового центра имеется великолепная смотровая площадка. От данного отеля также очень близко до Dubai Mall, всего 15 минут на такси....

August 2023|lmargarita64

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words about Andaz Dubai The Palm! We're glad you enjoyed your stay with us. We're happy to hear that you found our location convenient. The Nakheel Mall is a great place to shop and dine, and the observation deck on the roof offers stunning views of the city. The Dubai Mall is also just a short taxi ride away, so you have plenty of options for exploring the area. We hope you'll come back and stay with us again soon!

Echt 5 sterrenhotel

Personeel is zo vriendelijk en behulpzaam; staan altijd voor je klaar.Kamers waren mooi en schoon.Het eten was heerlijk en ruim voldoende keuze.Wij waren er met onze dochter van 7, was prima geschikt voor kinderen.Een topverblijf!...

August 2023|pmubymarit

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai The Palm! We're so glad to hear that you had a wonderful experience with our staff, rooms, food, and facilities. We're especially happy to hear that your 7-year-old daughter enjoyed her stay as well. We take great pride in providing our guests with a warm and welcoming experience, and we're always working to improve our services. Your feedback is invaluable to us, and we'll use it to continue to make Andaz Dubai The Palm the best it can be. We hope you'll come back and visit us again soon!

Отдых в Дубае в отеле Hayatt Andaz

В Дубае побывали впервые, отель выбирали на певой линии от моря, приоритетом было наличие завтраков и ужинов. Ожидания оправдались: море близко, правда, температура воды в нем была почти как на суше (градусов +30'', а то и больше), но спасали бассейны. Еда порадовала несказанно, лично мне было клево...

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August 2023|cus2mmer

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thanks for your review of Andaz Dubai the Palm! We're glad you enjoyed your stay with us. We're happy to hear that you were pleased with the location of our hotel, right on the first line from the sea. We know that the water temperature in the sea can be a bit warm during the summer months, but we're glad that the pools were able to help you cool off. We're also glad that you enjoyed the food at our hotel. We have a wide variety of cuisines to choose from, including a large selection of Asian dishes. We hope you had a great time in Dubai and that you'll consider staying with us again in the future.

Отель со вкусом, стилем и гостеприимстом

Отправились с подругой в отпуск на 5 ночей, с включенным завтраком и ужином. Отель превзошел все наши ожидания! При приезде нам бесплатно повысили номер до «вид на море», сама комната очень стильная и продуманна до малейших мелочей (специальное зеркало для макияжа, динамики телевизора в ванной комна...

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July 2023|maryzvoon

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thanks for taking the time to share your feedback about your recent stay at Andaz Dubai the Palm. We're so glad to hear that you had such a great experience! We're always looking for ways to improve, so it's helpful to hear what our guests love about our hotel. We're especially glad that you mentioned the stylish rooms, the delicious food, the convenient location, and the friendly staff. We're also happy to hear that you were able to find Farouk at the spa. He's one of our most popular massage therapists, and we're glad that you enjoyed your Swedish massage. We hope you'll consider staying with us again soon. We're always looking for ways to make your stay even more enjoyable. Thanks again for your feedback!

Великолепнейший отдых в июле

От отеля я просто в восторге! При заселении любезно повысили категорию номера! Спасибо Уолтер) При заезде взимается налог 20 дирхам за ночь. Депозита нет. Номер шикарнейший, все очень стильно, как и в самом отеле. Можно фотографироваться возле каждого объекта)) Питание выше всяких похвал! Невероятно...

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July 2023|Ermakova_ttpp

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thanks for sharing your feedback about your recent stay at Andaz Dubai the Palm. We're so glad you enjoyed your stay and that you were upgraded upon check-in! We're also happy to hear that you were impressed with the room and the food. We take great pride in our stylish accommodations and our delicious, varied cuisine. We're glad you found the restaurant to be clean and that the food was always replenished. We also appreciate your kind words about our staff. We're always working to provide our guests with attentive and friendly service. We're glad you enjoyed the pool and the beach. The bay is one of our favorite features, and we're glad you found it to be warm and inviting. We understand that the heat can be a bit much, but we're glad you were able to enjoy the outdoors despite the weather. We're also glad you mentioned the relaxation area and the gym on the 14th floor. These are great spots to unwind after a long day of exploring. We hope you'll come back and stay with us again soon!

Превосходный отель для качественного отдыха!

Отель новый, стильный и современный. Очень красивая территория. Чистота везде. Приятные ароматы повсюду. Питание изумительное! Особенно ванильное мороженое) Персонал великолепный. Инфинити бассейн - просто чудо!! Спасибо большое !! Вернемся еще!...

July 2023|turperec

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had a wonderful stay at Andaz Dubai The Palm. We appreciate your comments about the new, stylish, and modern hotel, the beautiful area, the cleanliness, the nice scents, the amazing food (especially the vanilla ice cream!), the great staff, and the amazing infinity pool. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We are especially glad that you mentioned the vanilla ice cream. It is one of our most popular desserts, and we are always happy to hear that our guests enjoy it. We hope to see you again soon!

Dubaj z Andaz!

Super hotel. Bardzo czysty, obsługa perfekcyjna, jedzenie smaczne. Baseny, plaża czyste z dostępnymi leżakami i parasolami. Hotel blisko centrum. Kulturalny i kompetentny personel. Można porozumieć się w każdym języku. Walter, dziękuję za pomoc. ...

July 2023|mkm6364

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words! We are so glad to hear that you had a great stay at Andaz Dubai The Palm. We appreciate your comments about the clean rooms, the perfect service, the tasty food, the clean pools and beach, the convenient location, the cultured and competent staff, and the ability to communicate in any language. We are always looking for ways to improve, so if you have any other feedback, please don't hesitate to share it with us. We appreciate your help in making our hotel the best it can be. We are especially glad that you mentioned Walter. He is one of our most valued employees, and we are so glad that you enjoyed his help. He is always going above and beyond to make sure that our guests have a wonderful stay. We hope to see you again soon!

Отличный отдых!

Расположение, еда, сервис, комфорт-все на 5*. Торговый центр через дорогу. Там есть станция монорельса. Можно добраться в любое место. 2 бассейна на которых много спасателей и всегда есть шезлонги. В ресторане очень вкусно и прекрасное обслуживание. Уборка в номере 5/5...

July 2023|romashkauv

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your great review! We're so glad you enjoyed your stay at Andaz Dubai The Palm. We strive to provide our guests with a truly memorable experience, and we're happy to hear that we met your expectations. We hope you'll consider staying with us again soon!

افضل فندق للعطلة

يعتبر من افضل الاماكن لقضاء العطله لاجواء الفندق الخاصه والسعر المناسب مقارنة بالغرف المختارة و الفنادق الاخرى ، الجميع يرحب بك ويسعد لخدمتك ، موقع الفندق جميل جدا حيث وجود الخدمات قريبه . الخصوصية التامه في الفندق ....

July 2023|alzahraniosz

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words about our hotel. We're thrilled to hear that you consider it one of the best places to spend your holidays. We're glad that you found our hotel's atmosphere to be special and unique. Creating a welcoming and enjoyable environment is important to us, and we're delighted that it resonated with you. It's fantastic to know that our staff welcomed you with happiness and served you well. Providing friendly and attentive service is a priority for us, and we're glad they made a positive impact on your stay. Thank you for your positive feedback. We truly appreciate your support and hope to have the pleasure of welcoming you back to our hotel in the future for another enjoyable stay.

Harika

Herşey mükemmel Konum,temizlik,kahvaltı ve özellikle personel konusunda harika bir işletme Bireysel ve aile için harika bir işletme Çocuklar için biraz daha aktivite imkanı da sağlanırsa çok iyi olur ....

July 2023|Serkanbaysal35

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful feedback about your recent stay at Andaz Dubai. We're thrilled to hear that you found everything to be perfect, including our location, cleanliness, breakfast, and most importantly, our staff. It's delightful to know that our team members contributed to making your experience exceptional. We appreciate your feedback regarding activities for children. We will take your suggestion into consideration as we continue to enhance our offerings. We strive to provide a variety of experiences to cater to guests of all ages, and your input is valuable in helping us improve. Thank you once again for your positive comments. It was a pleasure to have you as our guest, and we hope to welcome you back to Andaz Dubai in the future for another fantastic stay.

Отпуск в Andaz

В Дубай ездили первый раз. Отель очень порадовал как местоположением, удобно добираться до основных локаций, так и в целом сервисом. Еда очень хорошая, все вкусное и свежее. За 10 дней удалось все перепробовать - не наскучило. Выбор блюд широкий. На пляже и у бассейна всегда удавалось найти свободны...

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July 2023|magomed66

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing Andaz Dubai for your first visit to Dubai, and for taking the time to share your wonderful vacation experience with us. We're delighted to hear that you had a pleasant stay and that the hotel exceeded your expectations in terms of location and overall service. We're thrilled that you enjoyed our food offerings and found everything to be delicious and fresh. It's great to hear that the wide variety of dishes kept you entertained throughout your 10-day stay. We take pride in offering diverse culinary options to cater to different tastes. We're also happy to hear that our team members, Ramadan and Daniyar, provided excellent service and assisted you with early check-in and late check-out. We'll be sure to pass along your kind words to them and the rest of our staff. Delivering a high level of service and creating a positive experience for our guests is always our goal. Thank you once again for your kind words. We truly appreciate your feedback and are delighted that we could contribute to making your vacation in Dubai memorable. We hope to have the pleasure of welcoming you and your family back for another great stay in the future.

Familien Urlaub

Die Mitarbeiter waren dort super nett, haben uns immer geholfen und versucht die besten Angebote zu finden. Das essen war auch sehr lecker. Die Zimmer waren sehr sauber und man hat sich sehr wohl gefühlt ....

July 2023|richardjakobs

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing to stay at Andaz Dubai the Palm and for sharing your wonderful feedback with us. We are thrilled to hear that you had a fantastic experience during your stay and that our employees made a positive impression on you. Our team takes great pride in providing exceptional service and ensuring that our guests have a comfortable and enjoyable stay. We are delighted that our employees were friendly, helpful, and attentive, going above and beyond to assist you and find the best deals. We will make sure to recognize their efforts and pass along your appreciation to them. Thank you once again for your kind words and for choosing Andaz Dubai the Palm. We look forward to the pleasure of welcoming you back in the future and providing you with another exceptional stay.

رسالة شكر

أود أن أتقدم بجزيل الشكر على خدماتكم المميزه والإهتمام منذ لحظة الوصول حتى المغادره. لقد كانت تجربتي أنا والعائله جميله جداً وبالتأكيد سوف أقوم بتكرار إقامتي أنا والعائله في فندق أنداز في الإجازات القادمه. تمنياتي لكم بالتوفيق والنجاح. وتفضلوا بقبول فائق الإحترام والتقدير...

July 2023|f38333

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to share your wonderful feedback with us. We are delighted to hear that you and your family had a fantastic experience during your stay at Andaz Dubai the Palm. Providing distinguished services and attention to our guests is our top priority, and we are thrilled that we were able to exceed your expectations from the moment of arrival until departure. It is truly rewarding to receive such positive feedback, and we are grateful for your kind words. We look forward to welcoming you and your family back to our hotel in the upcoming holidays. It will be our pleasure to continue providing you with memorable experiences and exceptional service. Thank you once again for your support and for choosing Andaz Dubai the Palm. We wish you all the best and continued success as well.

Лучшие впечатления об Отеле Andaz Dubai The Palm

Andaz Dubai The Palm очень понравился. Это действительно 5 звезд. В этом отеле нас встретил менеджер Мустафа и вместо обычного номера, выдал нам номер с шикарным видом на море без доплаты. Спасибо ему огромное за это .В номере было все чисто, каждый день убирались. Каждый день вода в неограниченном...

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June 2023|lik198220203

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind review of Andaz Dubai The Palm. We are so glad to hear that you had a wonderful stay with us. We are always looking for ways to improve our guest experience, and we appreciate your feedback about the manager Mustafa. He is a valued member of our team and we are proud to have him as our general manager. We are also happy to hear that you enjoyed your room and the complimentary breakfast and dinner buffet. We take great pride in our accommodations and our food and beverage offerings, and we are glad that you appreciated them. We hope you will consider staying with us again soon. We would love to have the opportunity to welcome you back to Andaz Dubai The Palm.

Summer Urlaub

Ich war im Sommer alleine im Andaz Hotel für insgesamt 8 Tage. Das ganze Personal ist super zuvorkommend und hat sich super um mich gekümmert, dass ich mich auch alleine wohlfühle. Suvin beim Frühstück, war super hilfsbereit und höflich, lieben Dank dafür! ...

June 2023|jasminsharifi123

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay at Andaz Dubai the Palm. We are especially pleased to hear that you found the staff to be so accommodating and helpful. We take great pride in our team, and we are always working to ensure that our guests feel comfortable and welcome. We are also glad to hear that you had a positive experience with Suvin at breakfast. He is a valued member of our team, and we are always happy to hear that our guests appreciate his service. We hope that you will consider staying with us again in the future. We would love to have the opportunity to show you even more of what Andaz Dubai the Palm has to offer.

Willkommen bei der Familie

Es war ein der Hotels mit der freundlichsten Mitarbeiter wo wir unseren Urlaub verbracht haben. An der Rezeption, der Concierge der uns alle Wünsche erfüllt hat, die super freundlichen Mitarbeiter im Restaurant , an der Saban Pool, wirklich alle war bemüht uns alle Wünsche von den Augen auszulesen. ...

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June 2023|copilu2023

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you so much for your kind words about your recent stay at Andaz Dubai The Palm. We are so glad to hear that you enjoyed your stay and that you felt like family. We are always striving to provide our guests with a warm and welcoming experience, and we are so happy that you felt that way. We are especially grateful for your comments about the staff. We take great pride in our team, and we are always working to ensure that they provide our guests with the best possible service. We are glad to hear that you felt that they were friendly and helpful, and that they went above and beyond to make your stay enjoyable. We hope to see you again soon!

Sehr gerne wieder. Service top!

Das Hotel hebt sich mit einem herausragenden Kundensupport und Service von anderen dieser Kategorie in dem Preis-Leistungssegment ab. Auch die Größe des Hotels ist sehr angenehm. Wir kommen sicherlich nochmal wieder bei einem unserer nächsten Aufenthalte in Dubai....

June 2023|silvanalM2826PY

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review! We are so glad to hear that you enjoyed your stay at Andaz Dubai The Palm. We strive to provide our guests with outstanding customer service and value for money, and we are happy to hear that we were able to meet your expectations. We are also pleased that you found the size of the hotel to be pleasant. We designed the hotel to be a comfortable and inviting place for our guests to relax and unwind, and we are glad that you found it to be a welcoming environment. We hope to have the pleasure of welcoming you back to Andaz Dubai The Palm again soon.

Andaz Dubai

Der Aufenthalt begann bereits mit einem sehr freundlichen und aufmerksamen ‚Welcome‘ , alle Mitarbeiter tragen entschieden dazu bei dass unsere Zeit im Andaz absolut unbeschwert und entspannt war. Die Zimmer sind ausreichend groß und absolut sauber. Das Essen ist fantastisch,sehr große Auswahl sehr ...

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May 2023|Nuwonda

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words! We are so glad to hear that you had a wonderful stay at Andaz Dubai the Palm. We strive to provide our guests with an unforgettable experience, and it is clear that we have succeeded in your case. We are proud of our team of dedicated employees, who are always willing to go the extra mile to make sure our guests have a comfortable and enjoyable stay. We are also proud of our luxurious accommodations, which are designed to provide our guests with the ultimate in relaxation and comfort. We are happy to hear that you enjoyed the food at our hotel. Our team of chefs work hard to create a menu that is both delicious and varied, and we are always happy to accommodate special dietary requests. We are also pleased to hear that you enjoyed our beach and pool. We are lucky to have such a beautiful setting, and we are committed to providing our guests with the best possible experience. We hope you will consider staying with us again soon!

Яркий, стильный, сервис на 10 из 10

Я знаю этот отель, именно поэтому выбрала его для празднования своего ДР вместе с семьёй. Он яркий. стильный, детали интерьера можно рассматривать часами. Сервис и работа персоналат великолепны. Начиная от встречи в лобби, заканчивая уборкой! Всё очень чисто, ежедневная качественная уборка номера. П...

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May 2023|Татьяна В

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words about Andaz Dubai The Palm. We are glad that you enjoyed your stay with us and that you found everything to your satisfaction. We are always looking for ways to improve, so your feedback is very valuable. We are particularly pleased that you mentioned the staff, the beach, the pool, the spa, the gym, the food, and the location. We take great pride in our staff and their commitment to providing excellent service. We also work hard to maintain our beautiful beach and pool, and we are glad that you enjoyed them. Our spa and gym are both state-of-the-art, and we are happy that you found them to be well-equipped and enjoyable. Our food is prepared by award-winning chefs, and we are glad that you found it to be delicious. And finally, we are located in a prime location on the Palm Jumeirah, with easy access to all that Dubai has to offer. We hope that you will consider staying with us again soon. We would be honored to have you back.

Tollte Lage

Sehr schönes Hotel in toller Lage. Immer wieder gern. Hilfreich ist es wenn man das Personal auf seine Bedürfnisse anspricht und etwas Bargeld für Trinkgeld vor ab organisiert. Sehr freundliches und zuvorkommendes Personal ...

May 2023|fehranna

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your kind words about Andaz Dubai The Palm! We are so glad to hear that you had a positive experience with our hotel. We pride ourselves on our friendly and attentive staff, and we are always happy to go the extra mile to make sure our guests have a memorable stay. We appreciate your suggestion to speak to the staff about your needs in advance. We find that this is a great way to ensure that we can meet your expectations and make your stay as enjoyable as possible. We hope that you will consider staying with us again soon. We would love to have the opportunity to show you even more of what we have to offer.

Spettacolare!!

Sarei rimasta per mesi! Personale accogliente e gentile, cibo ottimo oltre che ambiente immensamente rilassante, spiaggia meravigliosa e le piscine di grande impatto e pulizia. Tornerei anche domani, tutto fantastico ...

May 2023|cristinalumia92

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review of Andaz Dubai The Palm! We are so glad to hear that you had such a positive experience with our hotel. We pride ourselves on our warm and welcoming staff, our delicious food, and our relaxing atmosphere. We are also happy to hear that you enjoyed our beach and pools. We hope that you will consider staying with us again soon. We would love to have the opportunity to show you even more of what we have to offer.

Top Hotel , Top Lage , überaus Sauber

Das Hotel ist einfach super ! Die Lage ist sehr sehr gut und der Service ist unglaublich! Wir würden das Hotel wieder buchen! Einfach super !! Selten in so einem modernen sauberen Hotel übernachtet! Also absolut empfehlenswert ...

May 2023|holst95

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your fantastic review! We're delighted to hear that you had a wonderful experience at our hotel. We take pride in our excellent service and modern, clean accommodations. It's fantastic to know that you found our location to be very good and that you would choose to book with us again. We truly appreciate your recommendation and look forward to welcoming you back for another great stay in the future!

مكان جميل ولكن غير مناسب لقضاء العطلة مع العائلة

مكان جميل ولكن غير مناسب لقضاء العطلة مع العائلة واقترح ان يكون هناك تخصيص للعائلات المحافظة التي تحب الاستجمام والنزول الى الشاطىء فمن الجميل ان يكون هناك اماكن مخصصة لهم ولكن هو مكان جميل ومتكامل من جميع النواحي ...

May 2023|Basel90-hassona

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback. We appreciate your suggestion regarding the allocation for conservative families and their preferences for recreation and beach access. We strive to create a welcoming and inclusive environment for all our guests. We will take your feedback into consideration as we continue to improve our offerings. We're glad you found our place beautiful and integrated, and we hope to have the opportunity to host you again in the future.

Sehr gutes Hotel mit extrem guten Essen

Das Hotel hat die perfekte Lage und besonders gutes Essen. Das Personal ist sehr freundlich und sehr hilfsbereit. Ein schönen Pool und Strand. Im 14 Stoxk befindet sich nochmal ein Pool. Zimmer waren sehr sauber und groß. ...

May 2023|NilsUl

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your positive feedback about your stay at our hotel! We're thrilled to hear that you found our location to be perfect, offering convenience and easy access to various attractions in Dubai. We're glad that you enjoyed the food at our hotel, and we appreciate your kind words about the quality of our culinary offerings. Our team takes pride in providing exceptional dining experiences, and it's great to hear that you found our food particularly good. It's wonderful that our staff was friendly and helpful throughout your stay. We strive to deliver excellent service, and we're delighted that our team members made a positive impression on you. We're pleased to hear that you enjoyed both the pool and beach areas. Providing a relaxing and enjoyable environment for our guests is one of our top priorities. We also have an additional pool on the 14th floor, allowing guests to enjoy different settings and views. We're glad that you had the opportunity to experience this feature. Thank you for highlighting the cleanliness and spaciousness of our rooms. We strive to provide a comfortable and well-maintained environment for our guests, and it's rewarding to hear that your expectations were met. We appreciate your kind feedback and recommendation. If there is anything else we can assist you with or if you have any further comments, please feel free to reach out to us. We hope to have the pleasure of welcoming you back for another memorable stay at our hotel in the future.

Оличный отпуск

Прекрасный отдых в Дубае! Нам понравились идеальное расположение отеля Andaz на Пальме, отзывчивый персонал, шумоизоляция и дизайн номера, прекрасный чистый и спокойный пляж, огромный бассейн и джакузи на берегу. Рестораны в отеле и на пляже средние, но Nakhill Mall в шаговой доступности компенсируе...

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May 2023|letopishet

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for choosing our hotel for your vacation in Dubai! We're thrilled to hear that you had a great experience overall and enjoyed the various aspects of our property. It's wonderful to know that you appreciated the ideal location of our hotel on the Palm, which offers easy access to the beach and other attractions. We're also delighted that our staff provided helpful assistance during your stay, ensuring that you had a comfortable experience. We're glad to hear that the soundproofing and design of your room met your expectations, allowing for a peaceful and enjoyable stay. The clean and calm beach, as well as the large pool and jacuzzi, provided you with relaxation and leisure options. While we apologize if the restaurants in the hotel and on the beach were not exceptional, we're pleased that the nearby Nakheel Mall within walking distance compensated for this inconvenience. We hope you were able to explore the various dining options available at the mall and find satisfaction there. Thank you for taking the time to share your feedback, and we hope to welcome you back in the future. Should you have any further comments or requests, please feel free to reach out to us. We appreciate your support and look forward to serving you again.

TRES BIEN - RAS

L'établissement est d'une propreté remarquable. Les chambres sont fonctionnelles. Le service est attentionné. La nourriture est correcte (buffets du soir et du petit déjeuner) Nous avons passé un très agréable séjour (4 nuits en demi pension)...

May 2023|francepbrouen

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for taking the time to share your feedback about your recent stay at our establishment. We are delighted to hear that you had a remarkably clean and pleasant experience during your four-night stay with us. Maintaining a high standard of cleanliness is one of our top priorities, and we are glad that you found our establishment to be remarkably clean. We also appreciate your positive comments about our functional rooms, attentive service, and the quality of our food, both at the evening and breakfast buffets. We strive to provide a memorable experience for all our guests, and we are thrilled that you had a very pleasant stay with us. Your satisfaction is our ultimate goal, and your feedback serves as motivation for our team to continue delivering excellent service. Thank you for choosing our hotel for your stay, and we hope to have the pleasure of welcoming you back in the future. If there's anything else we can assist you with, please do not hesitate to contact us.

Sehr zufrieden

Wir waren sehr zufrieden und falls wir wieder nach Dubai fahren wird es wieder das Andaz at the Palm es sind zwar etwas weitere Strecken zu den Sehenswürdigkeiten aber dafür ist es ein Hotel mit einer super Aussicht auf das burj al arab und bei guter Sicht auch auf das burj kalifa wärend man auf ein...

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May 2023|ffederl

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for your wonderful review of your stay at Andaz Dubai the Palm. We are thrilled to hear that you were highly satisfied with your experience and that you would choose to stay with us again if you return to Dubai. We take great pride in our stunning views of iconic landmarks such as the Burj Al Arab. It's fantastic to know that you enjoyed these views while relaxing on our clean beach. We strive to maintain high standards of cleanliness and ensure our guests have a comfortable and enjoyable time. We appreciate your kind words about our friendly staff. Our team is dedicated to providing exceptional service and creating a welcoming atmosphere for all our guests. We apologize for any inconvenience you experienced with the availability of loungers, but we're glad to hear that our staff promptly addressed the situation and provided you with the necessary loungers. Thank you for choosing Andaz Dubai the Palm for your stay, and we look forward to welcoming you back in the future. If there's anything we can do to assist you, please don't hesitate to reach out to us.

Überragend

Es war ein unvergesslicher Urlaub! Wir werden sicher wiederkommen. Das Hotel ist modern und die Freundlichkeit kaum zu übertreffen. Das Essen war abwechslungsreich und sehr gut! Wir empfehlen das Hotel voller Überzeugung weiter....

May 2023|hgwindsperger

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Thank you for sharing your feedback about your unforgettable holiday experience at our hotel. We are delighted to hear that you had a fantastic stay and that you found our hotel to be modern and welcoming. It's wonderful to know that our team's friendliness left a lasting impression on you. We strive to provide exceptional service and create a welcoming atmosphere for our guests, and we are thrilled that we succeeded in doing so during your stay. We're also glad to hear that you enjoyed the varied and delicious food options at our hotel. Our culinary team works hard to offer a diverse and satisfying dining experience, and we're pleased that it exceeded your expectations. Thank you for recommending our hotel with full conviction. We truly appreciate your kind words and look forward to welcoming you back in the future. Please don't hesitate to reach out to us if there's anything we can assist you with.

Замечательный отель

Отель свежий. Абсолютно изумительный сервис, даже лучше чем во многих «крутых» отелях. Весь персонал был очень вежлив и приветлив. Всегда готовы помочь, предлагают варианты. Получили апгрейд комнаты при въезде, на день рождения мамы выслали комплимент в комнату по моей просьбе. На пляже сотрудники у...

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May 2023|Dilyayer

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Dilyayer, Thank you for sharing your positive experience at the hotel! It's great to hear that you enjoyed the amazing service provided by the staff, and that they were polite and welcoming throughout your stay. We're glad to know that you received a room upgrade and that the hotel was able to make your mother's birthday even more special. It's wonderful that the beach employees were attentive and made sure that everything was clean and comfortable for you. We're glad you enjoyed the breakfast and found a wide variety of fruits to choose from. We look forward to welcoming you back in the future! - Andaz Dubai the Palm team

Traumhafter Urlaub

Wir haben eine wundervolle Woche im Andaz verbracht. Das Essen ist super (Halbpension ist zu empfehlen!), Zimmer sehr schön und funktional, gute Betten und die Lage am Anfang der Palme ist für uns perfekt gewesen. Gegenüber ist eine the View und eine Shoppingmall. Der Privatstrand ist schön und saub...

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April 2023|silviagoetz15

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi silviagoetz15, Thank you for sharing your experience at Andaz Dubai The Palm! It sounds like you had a great stay with delicious food, comfortable rooms, and excellent location with a view of the shopping mall. We're glad to hear that you enjoyed the private beach and pools and that the staff provided excellent service. Thank you for recommending the hotel and we hope to welcome you back again soon! - Andaz Dubai the Palm team

Nix zu meckern...

... aber eine Kleinigkeit zu wissen: Die Zimmer mit Meerblick haben zwar alle Meerblick, aber in den unteren Etagen sieht man auch sehr viel vom Parkplatz davor. Je höher man wohnt umso weniger fällt der Parkplatz in den Blick. Also einfach nach Zimmern im oberen Bereich fragen (wir hatten das Glück...

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April 2023|Warschonmalda

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Warschonmalda, Thank you for sharing your positive experience at the Andaz Dubai the Palm! We're glad to hear that you enjoyed the hotel's fantastic location, facilities, and friendly staff. Thank you for your tip about requesting a room on the higher floors for a better sea view and for your recommendations on the hotel's dining options. We hope to welcome you back soon for another great stay! - Andaz Dubai the Palm team

Très belle expérience dans ce très bel établissement aux prestations impeccables

Bonne situation de l hôtel au début de the Palm avec très bons services Très belle piscine à débordement vue sur la mer et le Burj El arab au fond Expérience familiale très réussie Très bonne literies Service attentionné ...

April 2023|Isaberu

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Isaberu, Thank you for your review! We're delighted to hear that you had a very nice experience at our beautiful establishment and enjoyed our impeccable services. We're glad you found our hotel's location at the beginning of the Palm to be convenient and our services to be very good. It's great to know that you enjoyed our infinity pool with stunning views of the sea and Burj Al Arab in the background, as well as our comfortable bedding and attentive service. We appreciate your feedback and hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. Thank you for choosing our hotel! - Andaz Dubai the Palm team

Sehr schönes Hotel in toller Lage

Wir hatten eine wunderbare Zeit. Alle Mitarbeiter waren sehr freundlich und zuvorkommend. Es fehlte an nichts. Zum Frühstück gibt es am Buffet internationale, vegane und asiatische Speisen, selbst für Allergiker werden Gerichte separat zubereitet und vom Chef direkt serviert. Die Liegen am Strand ha...

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April 2023|stephanieprivate

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi stephanieprivate, Thank you for sharing your positive experience! It's great to hear that you enjoyed the friendly and accommodating staff, the variety of breakfast options, and the comfortable beach chairs with a stunning view. The hotel's location and proximity to popular areas, as well as the convenience of the nearby mall, also seemed to be a highlight for you. We appreciate your recommendation and hope to welcome you back soon for another enjoyable stay! - Andaz Dubai the Palm team

Andaz The Palm

Новый отель, чистые светлые номера! В ванной есть все принадлежности, включая даже бритвенный станок)) Территория очень чистая, пляж и бассейны потрясающие! Понравился мексиканский ресторан le coco. Персонал на ресепшен очень отзывчивый и внимательный! Спасибо менеджеру Мустафе с его великолепным р...

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April 2023|natapatrina2015

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi natapatrina2015, Thank you for choosing Andaz Dubai The Palm for your recent stay and for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us and found our hotel to be new, clean, and bright with well-equipped bathrooms. It's great to hear that you enjoyed our beach and pools, as well as the Mexican restaurant Le Coco. Our team works hard to ensure that all guests receive the highest level of service, and it's fantastic to hear that you found our front desk staff to be friendly and attentive, particularly Mustafa. We appreciate your kind words and look forward to welcoming you back to Andaz Dubai The Palm for another amazing stay. - Andaz Dubai the Palm team

Alles zur vollen Zufriedenheit

Zusammengefasst kann man sagen das alles zur vollen Zufriedenheit war. Das Essen war sehr gut, das Personal war freundlich und zuvorkommend, die Sauberkeit war sehr gut, Fitnessraum ist gut. Würden wir weiterempfehlen!...

March 2023|nicxlas2023

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi nicxlas2023, Thank you for choosing Andaz Dubai the Palm and for taking the time to share your positive experience with us. We are thrilled to hear that you had a completely satisfactory stay, and that you enjoyed the food, staff, cleanliness, and gym facilities. It is always a pleasure to receive such positive feedback, and we will share your comments with our team. We appreciate your recommendation and look forward to welcoming you back to our hotel soon. - Andaz Dubai the Palm team

Best place for vacation

Great breakfast! Perfect private beach! Quite place for vacation escape ) Отличное расположение, без толп, замечательный пляж. И завтраки вкуснейшие! Приезжаю сюда уже в пятый раз, очень люблю эту гостиницу и не важно какая цель отдых или работа! ...

March 2023|524bashnia

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 524bashnia, Thank you for taking the time to share your positive experience with us. We're thrilled to hear that you enjoyed our great breakfast and wonderful location. Your kind words mean a lot to us, and we're glad that you love our hotel and keep coming back. We look forward to welcoming you again! - Andaz Dubai the Palm team

Alles wunderbar

Wir haben unseren ruhigen Aufenthalt im Andaz mit Baby sehr genossen. Der private Strand hat großzügige Liegen wo immer etwas frei ist. Der Beach Club ist toll eingerichtet mit leckerer Karte. Das Kind Size Bett war ein Traum und das Zimmer super sauber alle Mitarbeiter waren sehr freundlich, das Es...

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March 2023|Beckersabine

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Beckersabine, We're delighted to hear that you had a wonderful stay with us and that our amenities, friendly employees, and clean room exceeded your expectations. We take pride in providing exceptional value for money and we're glad that you found it to be so. Thank you for choosing to stay with us and we hope to welcome you and your family back soon! - Andaz Dubai the Palm team

qualità hyatt, una certezza, tutto perfetto

Un hotel splendido in una zona rilassante e perfetta. Colazione eccezionale, servizio piscina e spiaggia di alto livello. Qualità dei servizi alta ed interessanti i banchi per poter prenotare le attività a Dubai....

March 2023|danielbaghdadi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi danielbaghdadi, Thank you for sharing your wonderful experience! We're thrilled to hear that you enjoyed our excellent breakfast, top-notch pool and beach service, as well as our helpful activity booking desks. We hope to welcome you back soon for another relaxing and enjoyable stay. - Andaz Dubai the Palm team

Super Hotel für einen Aufenthalt auf der Palme

Das Hotel liegt gleich am Beginn der Palme gegenüber der Makalee-Mall welche sich zum shoppen anbietet. Die Bediensteten sind alle äußerst zuvorkommend wie das gesamte Service. Das Essen ist sehr umfangreich und von hoher Qualität mit sehr guter Auswahl. Der Strand und der Pool erreich sind sehr sau...

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March 2023|steifra

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi steifra, Thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed your stay with us and found our location convenient for shopping. It is delightful to know that our staff provided you with exceptional service, and that you found our food to be of high quality with a good selection. We are pleased to hear that you enjoyed our clean beach and pool, and that you are considering staying with us again in the future. We look forward to welcoming you back soon. - Andaz Dubai the Palm team

Excelente

Excelente Hotel, el concepto, la atención, decoración, ubicación, alimentos todo merece un 10/10. El desayuno estaba muy bien surtido y delicioso, el personal siempre atento y sonriente, la playa privada y hermosa!...

February 2023|seyedhami

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi seyedhami, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Alles hervorragend

Hervorragender Urlaub zu zweit mit exzellentem Essen und TOP Service. Klasse Lage, Mall, Bahn, Strand, Ausflüge... wir hatten Ruhe, Sonne, Abenteuer und einfach eine super Zeit, gerne wieder! Dubai ist eine Reise wert. ...

February 2023|kschumi2023

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi kschumi2023, Apologies as we were not able to get back to you the soonest and would like to thank you for leaving a review. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Unser Stay in Dubai

Wir waren sehr positiv überrascht, dass der Servicegrad so hoch ist. Hier wird ein außerordentlicher sehr guter Job gemacht. Der Kunde steht absolut im Mittelpunkt und man versucht den Aufenthalt so angenehm wie möglich zu gestalten. Das Essen ist überdurchschnittlich gut verglichen mit vielen ande...

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February 2023|oliverkoester2867

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi oliverkoester2867, Apologies as we were not able to get back to you the soonest and would like to thank you for leaving a review. We have read your review and will take immediate action for the raised concern to improve our services further. We would be thrilled to welcome you again in the near future to provide a better perspective of our services and our hotel. - Andaz Dubai The Palm team

فندق رائع

فندق رائع حيث الإستقبال الطيب من موظفي الإستقبال والخدمة المميزة منهم مع تسهيل إجراءات تسجيل الدخول المبكر للفندق بتوفير الغرف وكذلك مرافق الفندق جميلة والإفطار شامل يلبي جميع الطلبات وأنصح بتجربة الفندق ...

February 2023|anweralkdr

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear anweralkdr, Thank you for leaving such a wonderful review. We are pleased to hear you had such a wonderful stay with us and we are looking forward to welcoming you back again soon. - Andaz Dubai the Palm

Fantastische ervaring

Top hotel op de "Palm". Wij kwamen met ons gezin, dochter van 18 en mijn vrouw, naar dit hotel. Wij hadden een suite en aparte kamer voor onze dochter. Vanaf het moment dat wij werden opgehaald van het vliegveld met een mooie Mercedes S van het hotel tot aan het einde van onze 7 daagse verblijf hebb...

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February 2023|AmSterD2023

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear AmSterD2023, Thank you so much for leaving such a kind review and mentioning the team. We will be sure to let Precious know regarding the positive words you left for him. We are very much looking forward to welcoming you back again soon! - Andaz Dubai the Palm

Отличный отдых

Быстро заселили , завтрак был выше всяких похвал ! Удобное место расположение, отличный пляж ! Отель вызвал только приятные эмоции . Вежливый персонал , всегда были места и у бассейна и моря. Спасибо!...

February 2023|alshibaeva

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Dear alshibaeva, Thank you so much for leaving such a kind review. We are very much looking forward to welcoming you back again soon. - Andaz Dubai the Palm

Hervorragend

Wir sind als Paar über den Jahreswechsel hier gewesen! Überrascht, Tag für Tag von einem Personal, was seinesgleichen sucht in Puncto Freundlichkeit und Zuvorkommendem Verhalten. Sehr saubere Zimmer, das Essen ist großartig und abwechslungsreich- wir haben das Hotel nur ungern verlassen! Danke!!!!! ...

January 2023|tt20092023

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi tt20092023, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

Kommen gerne wieder ;-)

Insgesamt ein gelungener Urlaub. Ruhige gediegene Lage. Strand war sehr sauber und genug Freiraum zwischen den Liegen. Der Service vom Check in über Restaurant bis zum Check out war ausgezeichnet. Die Speisen vom Frühstück bis zur Hauptmahlzeit waren vielfältig und die Auswahl war riesig. (Vielen D...

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January 2023|flu2023

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi flu2023, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Andaz on the Palm

Einfach nur ein Traum von einem Hotel. Vom Service am Empfang bis zu den Zimmerservice.. Ein perfekt Organisiertes Team in einem Perfekten Hotel... Mir fehlen die Worte.. Das Essen war qualitativ sehr gut mit einer gigantischer Auswahl... Einfach nur weiter so machen.. Ich werde euch auf jeden Fall ...

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December 2022|mkrivic2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi mkrivic2022, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Super Hotel

Schönes Zimmer, freundliches und hilfsbereites Personal. Top Frühstück und sehr gutes Abendbuffet. Netter Poolbereich und Beachbereich mit schöner Bar, sehr ruhig und sauber. Alles in allem ein super Hotel...

December 2022|georg7767

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi georg7767, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Шопинг+ пляж

Удобное расположение отеля рядом в пешей доступности ТЦ Nakhil, а также в 150 метрах пляж, персонал русскоговорящий, так что многие нюансы удавалось решить без каких либо проблем, завтраки шикарные , ужины тоже зачёт, единственно , что не понравилось платный алкоголь бокал пива как "чугунный мост"...

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December 2022|_T403XB

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi _T403XB, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Extraordinario Andaz de Dubai

Hotel increíble, moderno y así vez también increíblemente ubicado, tienen un personal excelente que están a tu disposición las 24 horas del día, una limpieza maravillosa por todo el hotel y unas vistas realambete incrédulas...

December 2022|julyyymartinez13

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi julyyymartinez13, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Magnifico el Andaz de Dubái

Hotel increíble, moderno y así vez también increíblemente ubicado, tienen un personal excelente que están a tu disposición las 24 horas del día, una limpieza maravillosa por todo el hotel y unas vistas realambete incrédulas...

December 2022|margaritafuentes

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi margaritafuentes, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Ottimo hotel buona posizione

Un ottimo hotel, in una buona posizione sulla Palma, uno staff cordiale e sempre pronto a cogliere i desideri del cliente, dall' accettazione al servizio ristorante. Una e sola nota dolente: la sistemazione della stanza una volta sola e nelle ore pomeridiane, dopo le 17 spesso....

December 2022|Lorenzo D

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Lorenzo D, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Роскошный отпуск

Провели шикарную неделю отпуска в этом отеле. Очень довольны. Высокое качество обслуживания, номер был отличный видовый с балконом, питание вкусное разнообразное и качественное.Все свежее.Завтракали с видом на яхты и пили свежесваренный кофе.Восторг! Персонал приветливый, создают чувство, что тебе ...

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December 2022|newsvet88

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi newsvet88, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Hotel fantastico

Hotel splendido sotto ogni profilo, situato in ottima posizione per chi vuole godersi il mare di Dubai, personale gentile e semprre pronto. Cucina etnica di alto livello dalla colazione alla cena con ampia scelta di piatti. ...

December 2022|madg6969

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi madg6969, Thank you for sharing your feedback regarding your stay and the kind words regarding the breakfast. We are continually trying to improve the variety and quality of food items that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Шикарно

Замечательный отель. Все очень понравилось. Отличный сервис! Шикарный пляж. Потрясающий вид из номера. Очень удобное расположение отеля. Довольны полностью! Обязательно вернёмся в этот отель. Очень дружелюбный персонал!...

December 2022|shestakovadi

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi shestakovadi, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

2ème fois et toujours aussi satisfait

L’emplacement dans la ville est top pour nous, même si le taxi est de mise. La plage privée qui donne accès au soleil jusqu’à la dernière heure et un sacré point fort. Malgré le fait qu’il faut la partager avec les résidents locaux de deux immeubles avoisinants. Pour le reste, rien à dire de particu...

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December 2022|386joselitol

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi 386joselitol, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Excellent Service, sensational

Bester Service, sensationell freundliches und aufmerksames Personal an allen Stellen. Ich war begeistert! Lage super, Essen super, Zimmer ausserordentlich sauber und schön. Meine absolute Top-Adresse in Dubai!...

December 2022|pershing123

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi pershing123, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

موظف الاستقبال مصطفى من افضل الموظفين تعاملا

موظف الاستقبال مصطفى كان من افضل الموظفين على الاطلاق استقبلنا برحابة صدر وابتسامة وهو احد الاسباب التي ستجعلني اقوم برجوع الي محل الاقامة مره اخرى فالمستقبل كما ان نظافة الفندق جدا ممتازة وموقعه رائع شكرا جزيلا للاخ مصطفى ...

December 2022|uae55503

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi uae55503, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Sehr empfehlenswertes und tolles Hotel.

Das Hotel hat eine tolle Lage, durch das direkt angrenzende Einkaufszentrum auf der einen Seite und den tollen Sandstrand auf der anderen Seite. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist nicht nur abwechslungsreich sondern auch von einer super Qualität....

December 2022|ronaldsaller

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi ronaldsaller, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Прекрасное местоположение, территория, море в шаге ходьбы! Невероятный завтрак! Все на высшем уровне

Прекрасное местоположение, территория, море в шаге ходьбы! Невероятный завтрак! Все на высшем уровне! Отмечала там свой день рождения! Персонал поздравил меня лично! Также был сделан поздний выезд и подарили шляпу☺️...

December 2022|svobodnayatema

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi svobodnayatema, Thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience. We put customer experience and satisfaction as one of our priorities. Looking forward to seeing you again soon! - Andaz Dubai The Palm team

استجمام وراحة وخدمة واطلالات خيالية وسرعة استجابة

خدمة رائعة وسريعة وموظفين محترمين واطلالات خلابه ونظافة عالية المستوى ،،،،، وافطار شهي ومتنوع وخدمة الكوفي ممتازة ،، تجربة كانت اكثر من رائعة وسنعيد الزيارة مرة اخرى ،، دخول وخروج سلس وسهل ،، الشاطي جميل ومرتب...

December 2022|ofseeehdna

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi ofseeehdna, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Отличный отель! Вкусная еда и любезный персонал!

Мне очень понравилось впечатление от отдыха! Чувствовала себя как дома! Ни где не кушала таких вкусных блюд при отелях, все очень разнообразное. Территория отеля просторная и чистая. Персонал гостеприимный!...

December 2022|Aydokka

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Aydokka, Thank you for sharing your kind words with us. It means so much to Andaz Dubai The Palm and to our entire team! We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Entspannung und Abenteuer

Hervorragendes Hotel mit außergewöhnlichen Boutique Charakter , exzellentes , Authentische Speisen ,sehr vielfältig , exklusives Ambiente bei gleichzeitig entspannte , lockerer Atmosphäre . Gesamtes Personal sehr freundlich und hilfsbereit . Auf jeden Fall empfehlenswert !!!...

November 2022|Lichtblick2022

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Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Lichtblick2022, Thank you for sharing your feedback regarding your stay. We are continually trying to improve the quality of food items and services that we offer. We hope that you will consider us for your next trip for another unique stay! - Andaz Dubai The Palm team

Крайне доволен

Фотографии не передали всей прелести отеля. В жизни все оказалось куда приятнее и лучше! Пляж, расположение, еда (завтраки и ужины) - восхитительно! Отдельно хотел бы отметить работу сотрудников отеля: Eina и Ali ! Безумно приятные люди, отзывчивые и ориентированные на помощь!...

November 2022|likomidov

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi likomidov, Thank you for leaving a review and for mentioning our staff. We will be sure to let them know! Looking forward to welcoming you again soon! - Andaz Dubai The Palm team

Erholung pur

Wir verbrachten 3 Tage in diesem Hotel und genossen das abwechslungsreiche und excellente Essen. Der Pool für Erwachsene ist eine tolle Idee. Wir können das Hotel uneingeschränkt weiterempfehlen und wir werden wieder kommen. ...

November 2022|dagmarapostel

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi dagmarapostel, We’re delighted that you enjoyed your stay with us. Next time you are in Andaz Dubai The Palm, try KnoX, La Coco or Hanami. We’re sure you will love it! Thank you and we hope to see you again soon. - Andaz Dubai The Palm team

Das war nicht unser letzter Aufenthalt hier!

Dieses Hotel ist eine absolute Empfehlung an alle die einen Entspannten und unkomplizierten Aufenthalt in Dubai haben wollen. Sehr nette Angestellte und zu jederzeit Hilfsbereit! Das Essen war herausragend gut!...

November 2022|Melli9399

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi Melli9399, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Urlaubsaufenthalt

Feedback zu Ihren Mitarbeiter Mustafa Muhammed hohe Kompotenz, Fachwissen gepaart mit absoluter Freundlichkeit und Einfühlungsvermögen. Wir planen im kommenden Jahr einen erneuten Urlaubsaufenthalt. Im Hotel Andaz Dubei the Palm....

November 2022|zulfijaseeger

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi zulfijaseeger, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

Ottima

Fantastico soggiorno, rilassante. Albergo dotato di tutti i comfort e servizi che hanno reso piacevole la permanenza. Personale disponibile e gentile. Ogni esigenza veniva prontamente soddisfatta sia personale, sia alimentare ...

November 2022|francescamurredda

Owner Response

Andaz Dubai the Palm Team, Marketing at Andaz Residence by Hyatt - Palm Jumeirah, responded to this review

Hi francescamurredda, Thank you for sharing your feedback regarding your stay, it means so much to Andaz Dubai the Palm and to our entire team. We look forward to welcoming you again soon! - Andaz Dubai The Palm team

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