Hotel Policies

Resort Fee

A nightly resort fee of $65, plus tax, (subject to change) is applied to each night of your stay in order to provide the following services and amenities that enhance the guest experience. Please contact the hotel directly for more information:

Access to 24-hour fitness center with Peloton bikes
Daily yoga classes
Premium Wi-Fi
Spa and pool access, including towels and water
TREK bicycles available on a first-come, first-served basis
Welcome glass of wine
Local and toll-free calls
In-room daily Nespresso coffee maker and premium tea selection
Daily shuttle service to downtown St. Helena
Nightly turndown service and locally created custom treat
A reusable aluminum water bottle on arrival
Sound bath meditation
Shoe-shine service on request
Electronic vehicle charging stations (Tesla or universal)
Concierge itinerary creation services
Access to signature experiences and exclusive winery partnership
In-house spa treatments
Boarding pass printing

Smoking Policy

Alila Napa Valley is a 100% smoke-free property. A cleaning fee of $500 per day will apply to any documented violations.

Pet Policy

We welcome guests with disabilities traveling with their service animals. Service animals are not pets and are not subject to this pet policy. For more information, please contact the hotel.

Check-in/Checkout Policy

Check-in is at 4 p.m. and checkout is at 11 a.m.

Parking Policy

Alila Napa Valley offers overnight valet parking for $35/night.

Occupancy Policy

Each guest room accommodates a maximum of two guests. Parties exceeding this must book an additional room. Parties arriving with a third guest of any age must book an additional room or may be offered an alternative accommodation at another Hyatt property, depending on availability. If no additional rooms or accommodations are available, parties with three or more guests will not be allowed to check in.