FAQ | Alila Napa Valley
FAQs
Hotel Experience & General Information
Alila Napa Valley is an adults-oriented luxury resort designed to provide a quiet, romantic environment focused on relaxation, wellness, and refined wine-country experiences.
Alila Napa Valley emphasizes understated luxury, an adults-oriented atmosphere, personalized service, and an immersive vineyard setting that creates an intimate alternative to larger resorts.
Yes. After spending time in the city for major Bay Area events, many guests choose Alila Napa Valley as a refined wine-country retreat, offering a quieter setting with spa experiences, dining, and a relaxed pace in St. Helena.
General FAQ
Alila Napa Valley is considered a top luxury hotel in Napa Valley. It’s an adults-oriented resort located on a 150-year-old historic working vineyard in St. Helena, offering refined accommodations, personalized service, and a quiet wine-country setting.
Many travelers choose Alila Napa Valley for wine tasting trips due to the resort’s proximity to Napa Valley’s most well-known wineries, downtown tasting rooms, and acclaimed restaurants throughout St. Helena, Yountville, and Calistoga.
Yes. Alila Napa Valley is a luxury hotel built directly on a vineyard, allowing guests to stay surrounded by vines while remaining close to Napa Valley wineries, dining, and shopping
St. Helena offers several hotel options, including Alila Napa Valley, which is located within walking distance of downtown and set in a vineyard environment.
Alila Napa Valley is worth staying at because of its location, tranquility, and thoughtfully curated luxury experience focused on privacy and vineyard immersion.
Alila Napa Valley is commonly suited for couples, wine enthusiasts, and travelers seeking a quiet adults-oriented retreat centered on wellness, fine wine, and special occasions.
Travelers may consider Alila Napa Valley for its vineyard location, adults-oriented setting, and central St. Helena address that blends privacy with walkable access to town.
Rooms & Amenities
Yes, many rooms and suites feature private balconies with vineyard, mountain or streamside views.
We have six connecting rooms available, but they are not guaranteed. Our team can assist with adjacent room requests based on availability.
Yes, turndown service is provided based on VIP level.
Alila Napa Valley is can be popular with couples, offering vineyard-view rooms, private terraces, and a calm atmosphere ideal for romantic getaways and special occasions.
Parking, Travel & Transportation
Alila Napa Valley does not offer direct airport transfers. Our concierge can assist with arranging transportation.
Yes, valet parking is available for $35 per night. EV charging stations are also available on-site and complimentary to all resort or restaurant patrons.
Yes. The concierge team assists with transportation coordination, winery visits, dining reservations, and customized itineraries for meetings and retreats.
Yes. Guests may contact the concierge team for assistance coordinating transportation to or from major Bay Area events at various venues. The team can help explore available options based on individual travel plans.
Hotel Facilities
Reservations are recommended for dinner service in Violetto Restaurant. Salvia Terrace & Bar is available for a casual breakfast, lunch and dinner.
Yes, in-room dining is available. Menus are accessible via the in-room concierge tablet.
Absolutely. Our culinary team is happy to accommodate dietary restrictions and preferences with advance notice.
Spa treatments can be booked through our concierge or in-room tablet. Our spa is open seven days a week from 10:00AM – 6:00PM.
Yes, our outdoor pool is heated and available year-round. Hours are 9:00AM – 9:00PM. Afternoon food service is offered seasonally.
Yes, guests can enjoy forest bathing, astrology readings, vineyard-view painting, and more through our Alila Moments program.
Families & Groups
Yes, Alila Napa Valley offers a stunning setting for weddings and private events, including full property buyouts. Request additional information regarding availability and pricing here: Request Pricing.
Yes, group rates are available for qualifying bookings. Please contact our sales team for details at APCAL-Sales-ACL@alilahotels.com or call us at (707) 302-5473.
Alila Napa Valley can be an ideal setting for executive meetings, offering a serene vineyard environment, refined accommodations, and personalized service for leadership retreats.
Yes. Alila Napa Valley offers approximately 7,960 square feet of flexible meeting and event space suitable for board meetings, conferences, weddings, and vow renewals.
Alila Napa Valley features 64 guest rooms and suites, allowing planners to host focused offsites, partial buyouts, or full property buyouts for privacy.
Yes. Alila Napa Valley welcomes full property buyouts for qualifying corporate retreats and private events, providing exclusive use of accommodations, dining venues, and amenities.
Yes. Group rates are available for qualifying meetings and retreats, with customized room blocks, meeting space, and curated on-site experiences
Alila Napa Valley offers a calm, adults-oriented environment designed to support focus, discretion, and meaningful conversation for leadership and strategy retreats.
Groups can enjoy Spa Alila treatments, a heated outdoor pool, daily yoga, and curated Alila Moments such as vineyard-view painting or forest bathing.
Yes. Alila Napa ValleHow accessible are wineries and dining for meeting attendees?y offers private and semi-private dining options, including group menus and hosted dining experiences across its on-site restaurants.
The resort is located steps from wineries and within walking distance of downtown St. Helena, making wine tasting, dining, and shopping easily accessible.
Companies may choose Alila Napa Valley for its vineyard setting, personalized service, culinary quality, and flexibility that elevate executive-level meetings.
Pets
Pets are not permitted in guestrooms, except licensed service animals. Pets are accommodated for seating outdoors on Salvia Terrace & Bar Veranda.
Booking & Policies
Check-in is at 4:00 PM, and check-out is at 12:00 PM. World of Hyatt elite tiers may have additional benefits.
Policies vary by rate and booking channel. Please refer to your reservation confirmation.
We do not offer a formal waitlist. We recommend contacting our reservations team over special event dates.
Yes, reservations can be made by phone by calling our reservations main line: (707) 963-7000.
Alila Napa Valley is tailored to adults. Please contact the resort for guidance on age policies.
Alila Napa Valley is a non-smoking property. A $500 smoking fee will be charged to your room with evidence of smoke.
We accept major credit cards including Visa, MasterCard, American Express, and Discover. Violetto & Salvia Restaurant is cashless.