Contact Nagomi Spa & Fitness at Grand Hyatt Tokyo
Nagomi Spa and Fitness
6-10-3 Roppongi, Minato-Ku, Tokyo, Japan 106-0032
Tel: +81 3 4333 8825
Fax: +81 3 4333 8845
Email: nagomi@hyatt.com
Notice of Operational Changes
Kindly note that that there will be a change in operating hours as below due to mandatory electricity inspections.
[ Fitness Gym ]
January 12 and 18, 2026: Closed from 10:00 p.m. to 6:00 a.m.
[ Swimming pool ]
January 19, 2026: Closed all day
January 20, 2026: Reopens at 5:00 p.m.
*During swimming pool closures, alternative facilities will be provided.
[ Whirlpool ]
January 12 to 14 – locker room jet baths closed all day
January 19 to 25 – swimming pool area whirlpool bath closed all day
Hours
Spa Facilities 6:00 a.m. – 10:00 p.m. (Last check-in at 9:30 p.m.)
Spa Treatments 10:00 a.m. – 10:00 p.m. (Last appointment at 8:30 p.m.)
*The gym at Nagomi Spa and Fitness is open 24 hours for resident guests.
Age
16+ for treatments, fitness center and locker areas
4+ for whirlpool and swimming pool
*Children from the age of 5 to 15 are welcome to use the pool area from 9:00 AM to 7:00 PM.
*An adult guardian is required to be present for guests under 18.
Cancellation policy
For those who need to cancel an appointment, fourhour notice is required. No-shows and cancellations made within less than four hours will incur a 100% cancellation fee.
Health
A consultation will be provided prior to treatment so that our spa professionals can be made aware of any health concerns.
Please inform us at the time of booking if you are pregnant or have any skin concerns. We kindly ask that you do not consume an alcoholic beverage right before or after a treatment.
Membership
Annual fitness center and spa memberships for individuals, families or businesses are available. Nagomi Spa membership offers a serene oasis in the heart of the city with access to a state-of-the-art fitness center, extensive hydrotherapy areas and exclusive member benefits.
*Please note that the information on this website is effective from December 2023 and subject to change without prior notice.