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Owner Response

We had a wonderful stay at Hotel Reisen in Stockholm. The location is fantastic, right by the river in the Old Town and within easy walking distance of everything we wanted to see. We considered buying travel cards but never needed them. Even in January, with snow and temperatures well below zero, it was easy and enjoyable to walk everywhere.

The hotel itself is cosy and warm, with a lovely atmosphere. The staff are genuinely friendly and welcoming, not forced in any way. Our room was spotless, warm and very comfortable, with a fantastic view. This trip was a birthday surprise for my partner and the hotel really went above and beyond. We were upgraded to a top-floor room and welcomed with a bottle of wine, chocolates, a card and balloons. It was such a thoughtful gesture and made the stay truly memorable. Communicating with the hotel beforehand was also very easy, and they replied almost immediately every time.

The spa area, with the sauna and plunge pool, was a great place to relax and unwind after a long day of walking and before heading out for dinner. Breakfast was outstanding and absolutely lived up to all the praise it gets. Everything throughout the hotel was impeccably clean, and the room was very quiet. We didn’t hear any noise from outside at all.

In terms of value, the level of service and care you receive more than justifies the price. If I had to mention one small negative, it would be the bed. For me, a double bed made up of two single mattresses isn’t ideal, especially as I’m 188cm tall. That said, it wouldn’t stop me from staying again, and I’m already planning to return in the summer.

If you’re unsure about visiting Stockholm in January, take this last-minute birthday trip as proof that it’s well worth it. We were lucky with the weather, had some sunny days, and the snow made the city feel magical.

A perfect birthday getaway in Stockholm

Great location in Gamla Stan, clean hotel, cozy atmosphere, good breakfast. Had a little spa area with sauna and a cold pool.

Nice hotel

Really a nice hotel, perfect location in Gamle Stan and with waterview, beautiful interior and just the right atmosphere and cosyness about it.

All you need

Great experience with good staff in a high quality room. Everything was great . Very friendly people

Good location good people

Perfect location in stockholm old town.Hotel with a warm atmosphere and nice room wirh a view! Wonderful professional staff.

Food experience

Best Hotel experience ever! Staff are extremely warm, friendly and helpful. The hotel is situation near the palace and is easy to get around to places, shops, restaurants and site seeing.  The hotel is clean and has everything one would need on a stay there.

Best Hotel

We had a wonderful time in Hotel Reisen. The staff, most especially Eric, was so friendly and accommodating. The rooms were perfect and always clean. The location was ideal, as it was near most of the tourist attractions.

Wonderful time in Stockholm

Great location, very friendly and helpful staff, good food and drink , clean and positive environment. The hotel’s location was perfect for fantastic local cafe restaurants and bar and major attractions.

A very satisfying stay

The experience was lovely overall with a cozy environment and staff that were attentive and very helpful. The rooms felt homely and had everything I expected. It is located in a beautiful area and a perfect place to stay for exploring Stockholm. A true representation of everything great with Sweden. I spent New Years Eve here and the vibe was fun and everyone was happy and cheerful, making it the perfect start to the new year!

Authentically Swedish home away from home

We had a couple of days in Stockholm prior to returning home from our vacation and this was the perfect hotel! It was not only beautiful but the staff were absolutely lovely and so helpful at every turn from food recommendations to directions to various sites we wanted to see! We were greeted each time we were seen by any staff and loved every second of our stay! The breakfast was incredible and our room with sauna was amazing! We will definitely stay here if we are ever back in Stockholm!

Amazing Hotel!

<p>Combine an overnight stay in one of our beautiful rooms or suites, with a two-course dining experience served in Restaurant Reisen. Our package includes your overnight accommodation, a delicious two-course dinner per stay, full breakfast buffet in our restaurant and free access to our Nordic SPA with cold plunge pool and sauna.</p>

Hotellrecensioner | Hôtel Reisen | The Unbound Collection by Hyatt