Hotel Policies
Reducing Plastic Resources
Hotel Toranomon Hills actively supports the reduction of plastic waste through multiple resort-wide initiatives.
Other Hotel Policies
Please click here for Hotel Toranomon Hills’s terms and conditions.
Sustainability Policies
Hyatt is committed to advancing environmental action so that destinations around the world remain healthy and vibrant for our guests, colleagues and communities. Thank you for your understanding and cooperation in helping us protect the environment. Learn more about how our hotel is advancing care for people, the planet and responsible business here.
Disposable Guest Amenities
As part of our ongoing commitment to reducing waste, our hotel provides a limited selection of disposable guest amenities. We kindly suggest packing necessary daily essentials in advance. Should you have any special requests or require additional amenities, please feel free to contact us.
Bottled Water
To reduce the use of single-use plastics, our hotel no longer provides bottled water. Instead, you may easily fill your drinking vessel with drinking water available throughout the hotel.
Pet Policy
The hotel does not allow pets except for service animals.