Reviews

Dear Chris R, Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed the calm and friendly atmosphere of our hotel, as well as the food and spa. It means a lot to us that your stay was memorable and relaxing. We’re also glad our location made it easy for you to explore the nearby towns and enjoy those beautiful early evenings. We look forward to welcoming you back for another superb experience soon! Kind Regards, Guest Relations

Dear mikelines92, Thank you so much for your kind words! We’re truly delighted to hear that your experience exceeded all expectations and that our team made you feel so well cared for. It means the world to us to know our staff went above and beyond — we’ll be sure to share your lovely feedback with them. We’re already looking forward to welcoming you back soon! Warm regards, Guest Relations

Dear Fabio C, We appreciate you taking the time to share your impressions of your recent stay at La Zambra. We regret your experience did not fully meet your expectations, and we value the opportunity to address your observations. Following your communication, our Front Office Manager and Assistant Front Office Manager reviewed your case in detail and met with you to explain the process followed in your booking. As discussed in person, the initial proposal included the option of two adjoining Deluxe King Rooms, as we do not have interconnecting King Rooms available, and the supplement mentioned corresponded to the quotation for the Family Room. Regarding the room, we have taken note of your comments and truly appreciate you sharing them with us, as they help us strengthen our procedures and ensure that we continue to care for every detail of our guests’ experience. In order to provide you with the best possible solution during your stay, we offered an upgrade to a Family Room for the last two nights. Respecting your preference not to move rooms, we exceptionally provided the second room at no charge for those nights and processed a corresponding refund of €658 on the spot. In addition, we accommodated your request for a late check-out until 16:00 on the day of departure and offered the use of the pool and spa facilities while your luggage was safely stored. We thank you for your trust and hope to have the pleasure of welcoming you back in the future, so that you may enjoy an experience fully in line with the level of service and hospitality that characterises La Zambra. Sincerely, Guest relations La Zambra Resort

Dear Alice D, Thank you for taking the time to share such a detailed review of your recent experience with us. We are pleased to know that you appreciated the hotel’s design, cleanliness, facilities, and the warm hospitality of our staff. It is also gratifying to hear that you enjoyed our restaurants and bars, particularly Picador, as well as the tranquil location and the assistance provided for local transportation. We have carefully noted your feedback regarding the poolside service. Your observations are valuable, as they help us identify areas where we can improve operational efficiency and better meet guest expectations. We sincerely appreciate your constructive comments and the recognition of our team’s efforts. Kind regards, Guest relations La Zambra Resort

Dear Pierre - Olivier M, Thank you sincerely for your kind words and for choosing La Zembra for your stay. We are truly pleased to hear that your experience was incredible and that you were able to enjoy the perfect combination of golf, spa, and quality time with your family. It brings us great satisfaction to know that our location, facilities, and recent renovations contributed positively to your visit. Your special mention of our friendly staff is deeply appreciated, they take great pride in ensuring each guest feels genuinely welcomed and cared for. We look forward to the pleasure of welcoming you and your family back to La Zembra in the near future. Warmest regards, Guest relations La Zambra Resort

Dear Magnush331, Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed your stay and that our junior suites, pools, and facilities met your expectations. We are especially pleased to hear that your family visit, particularly with young children, was comfortable and satisfying. Our goal is to create an environment where both adults and little ones can relax and enjoy to the fullest, and feedback like yours encourages us to continue striving for excellence. We also greatly appreciate your kind words about our team. It will be a pleasure to welcome you back on a future occasion. With our warmest regards, Guest relations La Zambra Resort

Dear Mr. Darrell b, Thank you very much for sharing such a positive review. We are truly pleased to know that you loved your stay with us and particularly enjoyed the swimming pool area, as well as the food and beverage service provided there. Feedback like yours encourages us to continue delivering the highest standards of service. We sincerely hope to have the pleasure of welcoming you back in the near future. Kind regards, Guest Relations La Zambra Resort

Dear Stephen J, Thank you for choosing to stay with us once again and for taking the time to share your impressions. We are delighted to know that you had an overall enjoyable experience and that you appreciated the cleanliness of our facilities, the attentiveness of our staff, and particularly the quality of our breakfast offerings. It is also gratifying to hear that you enjoyed both pool areas and found them well-suited to different guest needs. We have taken note of your comments regarding the dinner experience. While we regret that it did not meet your expectations on this occasion, please be assured that your feedback has been shared with our culinary team as part of our continuous efforts to enhance guest satisfaction. We truly value your loyalty and hope to have the pleasure of welcoming you back for a third visit in the near future. With kind regards, Guest relations La Zambra Resort

Dear GlobalCFO1, Thank you sincerely for sharing your feedback following your recent stay at La Zambra. We regret that certain aspects of the service, particularly at the front desk, did not meet your expectations or the standards you rightfully expect as a Globalist member. Please be assured that we have reported your comments to the relevant department for review and follow-up. We are pleased to know that the service provided by our colleague Isidro had a positive impact on your experience. We will gladly pass along your kind words to him. We hope to have the opportunity to welcome you again and provide you with a fully satisfactory stay. Kind regards, Warm regards, Guest relations

Dear AndrewT777, On behalf of the entire team, we would like to sincerely thank you for your generous and thoughtful words regarding your recent stay with us. We are delighted to know that your golfing holiday was enhanced by the attentiveness of our front door and reception staff, as well as by the comfort and tranquility of the resort. It is especially gratifying to hear that the turndown service and our team’s recommendations added a special touch to your experience. Your kind mention of the sense of peace and exclusivity you felt during your time with us is truly appreciated — creating a welcoming and serene atmosphere for our guests is one of our top priorities. We hope to have the pleasure of welcoming you back soon for another memorable stay. Please do not hesitate to contact us should you require any assistance in planning your next visit. With our warmest regards, Guest relations La Zambra Resort