Top notch 5 star service. Staff was stellar and was treated like family. Front desk staff were my favorite. Book direct via Hyatt for best prices, early/late checkout and extra Hyatt points (Thompson promo going in)! Views were perfect since you are on the river. Rooms are large!! Food upstairs on roof top was A+ along with the views. Breakfast was plentiful and fresh food! Bakery downstairs was also great. Everything made on site and owners present. I will return soon!! Just book. You won’t be disappointed.

Beautiful hotel in prime location with views of the river. Best breakfast and rooftop bar was so much fun. Highly recommend.

Lovely hotel in a quiet area on the river with a lovely rooftop bar. Unfortunately the service was lacking and we didn't feel looked after at all. Took forever to get a drink in the bar or even attract the attention of the staff. They charged a 35 dollar destination fee per day for amenities like the courtesy car which we were never able to use as it was never available when needed. Lovely facility poor service

Great experience, perfect location for everything I wanted to do, very clean, awesome customer service, and great roof top restaurant/bar!

No hairdryer in the room and wasn't brought one for over an hour, Wi-Fi not working, and didn't receive food and beverage credit promised.

Excellent location. The service by all staff was amazing. Room was fantastic with a great view to the river. Highly recommended.

We had a great stay at the Thompson Savannah. I love the riverfront area with the big open green spaces. Every single person working was kind and helpful, the housekeeping staff, the bar staff, check-in staff, and valet/bag staff. We especially loved meeting and talking to Bernard, who helped bring our bags up. The vibe is a bit more business, but we felt welcomed in even though we had two young kids with us. It feels like a luxury and stylish stay. I loved the pool area and the lounge chairs.

From the minute we walked into the hotel, everyone went out of their way to be pleasant and accommodating. Our check-in was seamless and the staff professional and friendly. We were welcomed as Hyatt members and offered a cup of a local Savannah beer. Our room overlooked the river, and the bed linens, pillows, and mattress were extremely comfortable. The location was close to many restaurants and bars. We could haven’t had a better experience that our stay at the Thompson.

great hotel with nice rooftop bar and great views.. quiet pool. oysters at happy hour. Its a short 15 minute walk from downtown.

Overall a great experience, the rooms are very nice great bed, lobby and rooftop bars are terrific, the staff throughout the hotel is focused on the guest experience and the location can’t be beat, nice views and away from the noise