FAQs
Thompson Savannah
General FAQ
Check-in begins at 4:00 PM, and check-out is at 11:00 AM
Hotel Experience & General Information
Early check-in and late check-out may be available based on the day’s availability; please check with the front desk when you arrive. A fee applies to guarantee early check-in or late check-out in advance.
Yes, guests may store luggage at the front desk before check-in or after check-out, subject to space availability.
Rooms & Amenities
Upgrades are available based on availability and may include an additional charge. Please note that the hotel does not have suites with two beds.
Connecting King and Queen rooms are available at our hotel, subject to availability. Please note that we do not offer connecting suites or sofa beds; however, rollaway beds are available upon request and subject to availability.
Floors 8 through 10 are generally the quietest in our hotel.
Parking, Travel & Transportation
Guests can choose from metered street parking, a city garage, or our valet service with in-and-out privileges.
Our house car is included with the destination fee for guest use. DOT shuttle and rideshare options are also nearby.
Hotel Facilities
Our amenities include Stevedore Bakery, Bar Julian rooftop bar, a 24-hour fitness center, fleeting full-service dining, an outdoor swimming pool, complimentary bikes, access to a house car, poolside cabanas, and exclusive promotions with local partners to enhance your stay.
Order in-room dining by scanning the QR code on your tv or contacting (912) 521-6130 from your guest room phone.
WiFi & Digital
WiFi is included with the destination fee, and all rooms offer workspaces and business-friendly amenities. Simply connect using your last name and room number.
Families & Groups
Our property provides connecting rooms, cribs, pack-and-plays, and baby bedding and soap, subject to availability, to ensure a comfortable stay for families.
Pets
We welcome dogs of any size, with a limit of two per room. Guests must complete a pet waiver at check-in. Only service animals are permitted in our dining and bar outlets. Please note that cats are not allowed.
Accessibility
Yes, our hotel features ADA-compliant guest rooms as well as accessible pool, public areas, and food and beverage outlets.
Booking & Policies
Reservation changes or cancellations can be handled via our website or by contacting our reservations team; standard policy terms apply. You can also contact World of Hyatt at (800) 544-9288 for assistance.
We accept all major credit cards. For specific questions about billing, contact the front desk team.